The hotel was closed”

By the time i arrived, the hotel was closed due to covid-19. Luckily sovotel got another branch at the same location. And the other branch willing to take my booking.. My question is why the sovotel uptown 36 open for booking when the hotel itself is close? Why? Why?

Convenient”

great location.

Comfortable place ”

Nerby shopping mall, convenient store 24 hours nearby

Nice hotel at a great location”

The hotel is nice overall especially because of the great location, near to a lot of eateries and Starling shopping mall is just 5mins walking. Staff is ok, wifi provided in room (but I didn't use it). My main complaint is about the cleanliness of my room, upon checking in, I found there's a used tissue on the toilet sink, and also rubbish on the floor, drawer left opened. And there's also some stain on the duvet.

Strategic Location for Weekend gateway ”

Nearby restaurants 24 hours. Clean room. Friendly staff

Affordable”

Got the room for very cheap rate for a queen bed room.

Nearby shop”

located at the heart of ampang. Friendly staff

Value for more money”

Value for money, everything was good... It just the room for a single person was very small. But definitely will stay here again.

Good”

Value for money. Room and bathroom were spacious.

Room clean”

Room is clean. But was not made up neither did they change towels. Fortunately, I am use to reusing towels and have a habit of hanging it to dry for another days usage. Put a sign to make up room but nothing was done. Overall still will book this place again on my next visit.

Excellent”

The staff are very helpful in accomadating our needs and went out of their way in helping us out. That is what makes for a pleasant stay.

Its just nice if u need urgent place to stay for such affordable price.”

It is easy to access stalls nearby. If you get hungry at night dont worry cause there alot of 24hours mart you can go such as Family Mart, 7e amd MyNews. There are also Mamak and Texas.

Great location”

Great location, Toilet need to improve

Very good”

The room is very small and not sound proof. I got charge for a penalty of rm20 for late checkout about 10minutes. The staff is very strict with time. After all, the location is very good as u can easily find food and family mart is just behind the hotel.

No lift”

There is no lift in the hotel and my room was on the second floor which is the highest floor. I have to climb upstairs with all my luggages. I booked family room and there is a foot massager shown in the photo however in the room there are no foot massager and reception explained that all the machines are broken, and suggusted me to book Sovotel 28 for my next visit (which is just 2-3 lots beside) where is newly built and all rooms were occupied with foot massager. Other than that is okay.

Very good”

staff are friendly and fast check in.

toiletries ”

i have been staying here many times during my travel to kl but too disappointing the frequent i come the lesser the hotel providing toiletries in the room. Sometimes i need to come down again to get it from the receptionist. Need to upgrade on that facility. Others are fine :)

For one night sleep nothing special”

Good location at uptown damansara

Nice hotel”

Good location.friendly staff.wifi is good.

Would not stay here again ”

Although this hotel is a budget hotel I would not stay here again. There is no lift which is hard if you are on the 3rd floor and have a large suitcase. There also appears to be something wrong with the toilet plumbing. There are no signs to not put toilet paper down the toilet (as is the case in Athens) and the toilet in my room got blocked up. Luckily there was a Housekeeping cart near my room and it had a toilet plunger on it and I was able to take care of this issue myself. The other thing that was annoying was the loud noise in the hotel in the small hours after 3am on a Sunday morning with people talking and yelling. It went for some time and affected my sleep. The room was small with a massage chair. It would have been more useful given the size of the room to have a small table.. I would have also liked there more English language TV channels.