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Sheraton Petaling Jaya Hotel
Sheraton Petaling Jaya Hotel
Sheraton Petaling Jaya Hotel
Sheraton Petaling Jaya Hotel
Sheraton Petaling Jaya Hotel
Sheraton Petaling Jaya Hotel
Sheraton Petaling Jaya Hotel

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8.8

Excellent

2,416 reviews

2,416 reviews

Housekeeping51
View20
Breakfast16
See map

8.6

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
KL Bird Park 6.9 km
Chinatown - Kuala Lumpur 7.7 km
Central Market 7.8 km
Menara Kuala Lumpur 9.0 km
Jalan Alor 9.1 km
Pavilion Kuala Lumpur 9.6 km
KLCC - Bukit Bintang Pedestrian Walkway 9.8 km
Aquaria KLCC 9.9 km
Petronas Twin Towers 10.0 km
KLCC Park 10.1 km
Nearby landmarks
LRT Train Station - Asia Jaya 250 m
Tun Hussein Onn National Eye Hospital 290 m
Pusat Dialisis As-Sofi 380 m
Klinik & Surgeri Muthu 400 m
Daya X Ray Specialist Centre 430 m
Jasmine Dental Surgery 450 m
KB Mall 510 m
LRT Train Station - Taman Jaya 600 m
Cold Storage Jaya Shopping 660 m
Kelab PJ 690 m

Sheraton Petaling Jaya Hotel

Jalan Utara, Petaling Jaya, Kuala Lumpur, Malaysia, 46200 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Petaling Jaya part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Sparkling clean

270 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

Value for money8.6
Distance to city center10 km
Location rating8.6
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport10.0 km

Rooms available at Sheraton Petaling Jaya Hotel

Executive Club Suite, Club lounge access, 1 King
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Sheraton Club King, Club lounge access, Guest room, 1 King
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Sheraton Suite, 1 Bedroom Larger Suite, 1 King, Skyline view
...
  • Room size: 118 m²/1270 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Suite, 1 Bedroom Presidential Suite, 1 King
...
  • Room size: 160 m²/1722 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King, Guest room, 1 King, City view
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite, 1 Bedroom Executive Suite, 1 King
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Deluxe King, Guest room, 1 King, Skyline view
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Sheraton Club Twin, Club lounge access, Guest room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin, Guest room, 2 Twin/Single Bed(s), City view
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Sheraton Petaling Jaya Hotel have a hot tub?

Sheraton Petaling Jaya Hotel does not have a hot tub.

What time is check-in and check-out at Sheraton Petaling Jaya Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Petaling Jaya Hotel?

Sheraton Petaling Jaya Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 190 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sheraton Petaling Jaya Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sheraton Petaling Jaya Hotel?

Start your mornings right, with the à la carte and continental breakfast options offered at Sheraton Petaling Jaya Hotel. A selection of food types including western, full american, halal and asian breakfast options is available for guests. There's an additional charge of 68 MYR for adults and 34 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Petaling Jaya Hotel?

Sheraton Petaling Jaya Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Sheraton Petaling Jaya Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Sheraton Petaling Jaya Hotel. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Sheraton Petaling Jaya Hotel?

On-site venues and convenient event services make Sheraton Petaling Jaya Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 2300 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Sheraton Petaling Jaya Hotel?

Sheraton Petaling Jaya Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sheraton Petaling Jaya Hotel?

The closest train, metro, or bus station to Sheraton Petaling Jaya Hotel is LRT Train Station - Asia Jaya, 250 m away.

What restaurants are nearby Sheraton Petaling Jaya Hotel?

Sheraton Petaling Jaya Hotel’s neighborhood is Petaling Jaya which includes popular restaurants such as Feast, Yue and Imperial Garden Restaurant, Petaling Jaya.

What popular shopping places are close to Sheraton Petaling Jaya Hotel?

Shopping options in Sheraton Petaling Jaya Hotel’s Petaling Jaya neighborhood include KB Mall, Amcorp Mall and Jalan Pasar Market.

What are popular attractions near Sheraton Petaling Jaya Hotel?

Sheraton Petaling Jaya Hotel’s location in the Petaling Jaya neighborhood makes it close to famous attractions including Dataran Petaling Jaya, Taman Jaya and Petaling Jaya Museum.

What popular natural sightseeing spots are close to Sheraton Petaling Jaya Hotel?

Sheraton Petaling Jaya Hotel’s nearby natural sights include Bukit Gasing Forest Reserve located in the same Petaling Jaya area.

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Explore the neighborhood

What people love about Sheraton Petaling Jaya Hotel

  • 8.8

    Excellent

    "Excellent choice for business travelers who are able to spend that bit more for extra quality."

    Roshan

    |

    July 24, 2022

  • 8.8

    Excellent
    Spaciousness

    "This hotel is quiet and spacious."

    Poh

    |

    July 15, 2022

  • 10

    Exceptional

    "Recommended hotel at Malaysia 🇲🇾"

    Frenny

    |

    July 11, 2022

Overall rating:

8.8

Excellent
2,416 reviews
Cleanliness
9.2
Facilities
8.7
Location
8.6
Read all reviews >
What travelers say they love:
I choose this hotel bcs it's nearby with my office.
Chillax from Malaysia
Family with young children
More about Sheraton Petaling Jaya Hotel

More about Sheraton Petaling Jaya Hotel

Sheraton Petaling Jaya Hotel

When you are looking for comfortable and convenient accommodations in Kuala Lumpur, make Sheraton Petaling Jaya Hotel your home away from home. A stay at Sheraton Petaling Jaya Hotel ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Kuala Lumpur are yours with a stay at Sheraton Petaling Jaya Hotel, located just 10.0 km from the famous Petronas Twin Towers. Sheraton Petaling Jaya Hotel is located just 8.4 km from Terminal Bersepadu Selatan, providing your days with easy city access and great exploration options.
The superior services and facilities offered at Sheraton Petaling Jaya Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kuala Lumpur can be assisted with taxi and car hire services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Sheraton Petaling Jaya Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Sheraton Petaling Jaya Hotel. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Sheraton Petaling Jaya Hotel offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Sheraton Petaling Jaya Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Sheraton Petaling Jaya Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Once there, be sure to check out bar for some in-house nighttime fun.
Sheraton Petaling Jaya Hotel promises you a fun-packed holiday with a variety of activities and facilities. The many offerings at Sheraton Petaling Jaya Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Sheraton Petaling Jaya Hotel gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside the hotel and explore Kuala Lumpur. You're sure to want to visit Menara Kuala Lumpur located 8.9 km away, among the most sought-after photographs for anyone visiting Kuala Lumpur.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Housekeeping

18 mentions

Breakfast

13 mentions

Swimming Pool

9 mentions

Food & Dining

6 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Hindi
  • Indonesian
  • Japanese
  • Malay
  • Nepali
  • Tamil

Accessibility

  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site fitness center
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to all hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • Valet parking outfitted for wheelchair
  • View ports in all guest room and suites doors
  • Visual alarms in all public hallways
  • Visual alarms in some guest rooms and suites
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Golf course [on-site]
  • Hiking
  • On-site entertainment
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couples only
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Dishwasher
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Hypoallergenic
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Microwave
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Separate shower/bathtub
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Asian
  • Halal
  • Vegetarian
Restaurants on site

Feast

  • Cuisine: Asian, International, Local
  • Menu: Buffet, A-la-carte

Yue

  • Cuisine: Cantonese
  • Menu: A-la-carte

Miyabi

  • Cuisine: Japanese
  • Menu: A-la-carte

Link@Sheraton Cafe

  • Cuisine: International, Local
  • Menu: A-la-carte

Sala Bar

  • Cuisine: International
  • Menu: A-la-carte

Chime Lounge

  • Menu: A-la-carte
Location
Jalan Utara, Petaling Jaya, Kuala Lumpur, Malaysia, 46200
Excellent
Location

8.6

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    10.0 km 27 min drive
  • Kuala Lumpur International Airport (KUL)
    40.9 km 54 min drive

Public transportation

  • LRT Train Station - Asia Jaya
    250 m 6 min walk
  • LRT Train Station - Taman Jaya
    600 m 12 min walk

Hospital or clinic

  • Tun Hussein Onn National Eye Hospital
    290 m

Shopping

  • Pavilion Kuala Lumpur
    9.6 km

Convenience store

  • 7 Eleven
    380 m 6 min drive

Cash withdrawal

  • ATM
    50 m 1 min walk
What's nearby

Popular landmarks

  • KL Bird Park
    6.9 km
  • Chinatown - Kuala Lumpur
    7.7 km
  • Central Market
    7.8 km
  • Menara Kuala Lumpur
    9.0 km
  • Jalan Alor
    9.1 km
  • Pavilion Kuala Lumpur
    9.6 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    9.8 km
  • Aquaria KLCC
    9.9 km
  • Petronas Twin Towers
    10.0 km
  • KLCC Park
    10.1 km

Nearby landmarks

  • LRT Train Station - Asia Jaya
    250 m
  • Tun Hussein Onn National Eye Hospital
    290 m
  • Pusat Dialisis As-Sofi
    380 m
  • Klinik & Surgeri Muthu
    400 m
  • Daya X Ray Specialist Centre
    430 m
  • Jasmine Dental Surgery
    450 m
  • KB Mall
    510 m
  • LRT Train Station - Taman Jaya
    600 m
  • Cold Storage Jaya Shopping
    660 m
  • Kelab PJ
    690 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit for charges or damages during the stay. The amount depends on the length of stay and/or size of room booked. Please contact the property for more information.
  • Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
  • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee190 MYR
  • Distance from city center10 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)68 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors33
  • Number of restaurants3
  • Number of rooms 253
  • Room voltage240
  • Year property opened2017
Property announcements

The Sheraton Club Lounge is currently closed until further notice.

The Sheraton Club Lounge on level 31 is currently closed, evening cocktail is available in Link Cafe on level 3. Applicable for Sheraton Club Room and Executive Club Suite bookings

Reviews of Sheraton Petaling Jaya Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.7
Location8.6
Service8.9
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (193)
8-9 Excellent (43)
7-8 Very Good (61)
6-7 Good (23)
<6 Below Expectation (27)
Time of the year
Mar - May (80)
Jun - Aug (62)
Sep - Nov (90)
Dec - Feb (115)
All guests (1,246)
All room types
All languages

Show reviews that mention 

Showing 347 verified guest comments
12345
9.2
Exceptional
Justine from Malaysia
Solo traveler
Deluxe King, Guest room, 1 King, City view
Stayed 2 nights in September 2020

8/10 for this hotel. It is Good. Will definitely come back”

(Stayed for 3 days and 2 nights) Hotel is clean and looks modern. Staff are very helpful - the concierge, receptionist and guest service. Services were also personalized especially when using the gym. Everywhere in the hotel, staff were friendly and polite. I feel homed. I was assigned a room that is in accordance to my request during booking. What I love the most: 1. The 24-hour gym - Although equipment is basic, I love the treadmill that has a display screen to watch YouTube which I normally do with my phone. The view from the gym is superb - Sunset and sunrise. Very cool and relaxing. 2. Food- Breakfast was delicious, both ala carte (due to Covid SOP) and buffet (Malaysia Day special). The oat is nice, my staple food. 3. Cafe - The Link Cafe has the best ambience and interior design I've ever experienced. The environment is conducive (quiet) that I was able to do revision privately while enjoying the appetizing fish and chips and apple juice. 4. Room - The lighting is sufficient. Has HDMI outlet (which I effortlessly screen mirrored my Surface using MiraCast). Bathroom that is separated by a transparent glass so you don't feel like in a box during a hot tub session. 40 inch TV. The bed is so comfy. Why not 10/10? Room size was not the same as what I saw in Agoda website (Probably that is for executive deluxe) But man, I had expectations. Parking for guest is RM5 per entry which I think should be free. Punctuality - There was once I had to wait for about 10 mins for the staff to unlock the gym. I'm very particular about time and punctuality. I hope they are more alert on guests that have made gym reservation (due to SOP) In conclusion, YES! I'll come again to Sheraton PJ because it is worth the money.

Reviewed September 19, 2020

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9.2
Exceptional
Suryani from Malaysia
Couple
Stayed 1 night in August 2018

Would definitely come again!”

Sheraton PJ is by far the best hotel I’ve been to in KL - high end with affordable rate. Deluxe rm 12th floor - queen bed is so comfy, the pillows are heaven I feel like I wanted to buy one from them! The sheets and covers are clean and smell freshly laundered. The view is amazing, but Armada Hotel obstructs the view a bit. if you’re on a higher floor, shouldn’t be a problem. Sunrise view was beautiful! The tub was a bit small, but clean and has a glass wall facing the bedroom. You can watch the TV while having a bubble bath. Bathroom provides toothbrushes, comb, good smelling shampoo, conditioner (separate! Thank god!), and shower gel, hair dryer, cotton bud, vanity mirror with light all around and cosmetic mirror! Separate rain shower area. Hot water takes a while to warm up. Only one robe though, for two ppl booking. It’s ok. Slippers. I didnt get a chance to leave a thank u note for arranging a special birthday decor! Very nice touch! Nice view at the infinipool area!

Reviewed August 13, 2018

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8.8
Excellent
siew from Singapore
Couple
Stayed 5 nights in October 2018

New business international in the heart of Petaling Jaya”

Brand new international hotel conveniently located next to the Federal Highway and in the heart of Petaling Jaya. This hotel is very suitable for business travelers.

Reviewed October 29, 2018

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8.4
Excellent
Keisha from Malaysia
Couple
Deluxe Twin, Guest room, 2 Twin/Single Bed(s), City view
Stayed 1 night in February 2020

Pros & cons ”

Sheraton rooms are lovely, the views are amazing and gives the room an exclusive swanky feel. Service was prompt and efficient in terms of guest services. Breakfast spread was great too. Unfortunately, it took me an hour to check in after a long morning. They could not find my Agoda booking confirmation numbers for the 3 rooms I booked. My suite was only ready at 3.15pm (I was there at about 1pm). The honeymoon arrangment and housekeeping I asked for to be done at 8pm was not done. I had messaged the hotel through Agoda multiple times at least a few weeks before my check in date for arrangements to be made for an extra bed in one of the rooms. When I arrived I asked the receptionist again to confirm the extra bed. And this did not happen until almost 12am. I'd definitely stay here again becuase of the great location and cleanliness as well as comfort. But I hope Sheraton improves on their check in process and keeping abreast of customers requests.

Reviewed February 25, 2020

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9.2
Exceptional
Fung from Malaysia
Couple
Stayed 1 night in January 2018

Overall Value for Money”

Strategic located in the middle of Petaling Jaya, and are several minutes away to Mid Valley City. All the staff are very helpful and polite. They had arranged us a surprised for our stay.

Reviewed January 22, 2018

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8.8
Excellent
Sheela from Malaysia
Couple
Stayed 1 night in December 2017

Room for Improvement”

The hotel was superb, in terms of location, cleanliness and of course since it is new, it was beautiful. We chose Sheraton as it was near to the venue of our wedding dinner hall. We had a tiring but happy day on the day of check in as we got married (church wedding) in the morning, and came over to the hotel at about 12.30-12.45, I was in my wedding dress, and both me and my husband were obviously very tired and hungry. I requested Front Desk if they could accommodate an early check in, but we were informed that it will be at 3pm, being a hotelier myself, I totally understand this, but I felt that more could have been done, seeing a guest in front of you who is tired and with her wedding dress. We didn't even receive a "congratulations" from the Front Desk. We were informed to wait till about 1.3. A sincere thanks to the staff at Link Cafe as they made us feel welcomed and anticipated all our needs and took care of us, even help us take photographs. FO, please learn from them. TQ

Reviewed December 12, 2017

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9.2
Exceptional
Angelina from Singapore
Business traveler
Stayed 2 nights in October 2017

Exceptional”

Fantastic hotel. Have been staying at Hilton PJ most of my trip down. Now Sheraton open directly, Beautiful and nice hotel. Did feedback about a bottle water which was drank before. They replace for me and send up a representative to apologies. Very impress with their service. Cons: Sewage smell at selective time at toilet

Reviewed November 05, 2017

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8.4
Excellent
Sip from Malaysia
Family with young children
Stayed 2 nights in December 2017

Trial New Hotel Experience for New Year Eve”

Overall SPG Hotel Group is satisfied. The ambience of the hotel is elegance & value for money. Some of the improvement tips are required for Sheraton PJ . 1) Lift service are poorly managed as only 3 lifts to handle high-volume of human traffic, waiting time can be 5 to 10 minutes during peak. 2) 5 star hotel car park still required to pay RM 5 per entry & auto machine cant accept RM 50 notes. Already highlighted to reception.

Reviewed January 01, 2018

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10.0
Exceptional
MOON from Malaysia
Family with young children
Stayed 4 nights in September 2018

Very clean and new”

Thumbs up to Sheraton PJ! Not only is the hotel new and clean, the staffs are very helpful and warm. One more item to commend on is the fantastic spread of breakfast buffet. Must recommend hotel to all!

Reviewed October 02, 2018

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7.2
Very good
LIBETH from Philippines
Couple
Stayed 1 night in October 2017

1 week young hotel”

It did not carry the excitement and the lively spirit that other Sheraton hotels embody. The staffs were ignorant or just slow - lacked training... Me & my Husband booked the hotel around Aug or Sept and went to Sheraton on 26 Oct. to kick off our anniversary celebration. When we arrived, we were amazed of the vastness and grandeur of the hotel but was surprised because it was like a ghost town. When we asked the concierge he said that the hotel just open a week ago....and many of its amenities are not open yet. True enough, the bar by the pool is not yet operational, the gym had no staff so we had to u turn and go back to our room. There is no spa within the hotel, only had one small bar and one restaurant shopping centre nearby. But the amenities inside the hotel room is something to celebrate..the bed and sheets are smooth and kingly...the bath tub and glass shower room were very grand & neat...

Reviewed October 29, 2017

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8.8
Excellent
Andy from Singapore
Solo traveler
Deluxe King, Guest room, 1 King, City view
Stayed 3 nights in September 2019

Excellent”

My overall stay at the hotel was rather present. the only thing that was not arrange too well was the arrangement and coordination with Hilton on resolving the overbooking issue on my first night., however, the staff was really helpful. it is mainly to coordination part and liaising part makes the whole issue a little troublesome and confusing. My suggestion would be best for us as guest to deal solely with the hotel that we have done our booking with will be better; instead of multiple parties. Overall, its a very present stay.

Reviewed September 27, 2019

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9.2
Exceptional
sara from Singapore
Business traveler
Stayed 2 nights in November 2018

Very beautiful & convenient hotel”

Love the hotel. The facilities, the cleanliness, the ambience and luxurious furniture. But there were a lot of mix up upon checkin of which rooms have been paid fully and which are pending payments. (our group checked in about 18 rooms) During checkout, we also found out that my grandma’s breakfast had been paid by my brother earlier during checkin but the restaurant received our on the spot payment of cash for our grandma’s breakfast. I guess the system didn’t update the info that our breakfast has already been paid. We did manage to sort it out after we found out about it by accident, fortunately. Nonetheless, the staffs helped us with the refund and clarified everything with us professionally. Overall, very impressed with the hotel. Local food is also just across the street, a 5-7mins walk away. 👍🏻

Reviewed November 18, 2018

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9.2
Exceptional
YAN from Hong Kong SAR, China
Business traveler
Deluxe King, Guest room, 1 King, City view
Stayed 1 night in July 2019

Clean and chic hotel”

Only drawback is small lobby on upper floor is a bit strange for a Sheraton hotel

Reviewed July 31, 2019

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9.2
Exceptional
Yu from Malaysia
Solo traveler
Deluxe King, Guest room, 1 King, City view
Stayed 1 night in February 2021

Good value for money”

The room was spacious and value for money. It was clean and i was thankful that the hotel allowed me to check in before 1400. The staff (from security guards on the Ground Floor to the Front Desk and House Keeping) were very friendly and helpful. I did not get the chance to take a look at the pool and gym as they were close because of COVID. I am not familiar with PJ but there was at least LRT that connect the hotel to places like KLCC and Central Market.

Reviewed February 08, 2021

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9.2
Exceptional
Wei from Singapore
Family with young children
Stayed 2 nights in November 2018

Acceptable quality ”

This hotel is new thus the rooms and facilities conditions are good. Hope they can maintain this in the future. A few points to bring up on the toilet of the room. The toilet was design in a very luxurious toilet but unfortunately the water heater was not delivering enough warm water. And the towels were very rough.

Reviewed November 13, 2018

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10.0
Exceptional
NOOR from Singapore
Family with young children
Deluxe King, Guest room, 1 King, City view
Stayed 3 nights in April 2019

Great stay for KL trip”

Comfortable bed/pillows! Room and hotel front appeared plush as first impression. My daughter enjoyed the bathtub much; good-sized bathtub in my opinion. Good breakfast with decent options. Staff went out of his way to make our breakfast on our last day 👍. Strategic location for those driving; easy access to Federal Highway. Decent kid's room. Carpark security was 👍. Saw security rounding when we arrived. Only thing was our checkout staff was rather curt; customer service could be improved there.

Reviewed April 15, 2019

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8.8
Excellent
Sanjay from Malaysia
Family with teens
Deluxe Twin, Guest room, 2 Twin/Single Bed(s), City view
Stayed 1 night in July 2020

nice and new hotel, but mall beside then is empty.”

the hotel is new, equipments function at tip top currently. we took twin sharing. nice beds. a little strange for the price of the hotel rooms they still need to charge for flat rate parking.

Reviewed July 31, 2020

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10.0
Exceptional
Sanjay from Singapore
Solo traveler
Stayed 1 night in March 2018

Best option in Petaling Jaya”

I'm guessing this is the tallest hotel in PJ so you get a bird's eye view of the city and beyond especially from the rooftop pool. Friendly staff, good breakfast spread, comfortable rooms, and a decent gym. Only concern was that the shower pressure could be better. Would definitely return if ever I'm in PJ again.

Reviewed March 12, 2018

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9.2
Exceptional
Suzieana from Malaysia
Couple
Sheraton Club King, Club lounge access, Guest room, 1 King
Stayed 1 night in December 2019

Value for money ”

I booked a club level room for the club lounge privilege. It is by far the most affordable club level room that I have ever paid for. I enjoyed the room and the food served at the lounge. The lounge is Instagram-worthy, spacious and not crowded at all. I'd consider coming back but with my EXO-L girlfriends for a staycation and try to retrace EXO's steps when they stayed at this hotel ☺

Reviewed January 01, 2020

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Dear Suzieana Thank you for taking your time to write a kind review of the Sheraton Petaling Jaya Hotel. Here at Sheraton Petaling Jaya Hotel, we strive to give our guests the best hotel experience and we are absolutely delighted to hear about your review. We look forward to welcome you again in the future! Sincerely Sharifah Laila Marketing Communications Manager

Responded January 21, 2020
Sheraton Petaling Jaya Hotel
9.2
Exceptional
Soh from Singapore
Solo traveler
Stayed 2 nights in November 2017

Sheraton Petaling Jaya”

First impression was very good. The room is very nice, clean and the bed and sheets give you a comfortable good night sleep. This hotel is very new, some small teething issues. Taxi, Grab and Uber have difficulties locating the hotel entrance.

Reviewed November 27, 2017

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