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Seri Pacific Hotel Kuala Lumpur
Seri Pacific Hotel Kuala Lumpur
Seri Pacific Hotel Kuala Lumpur
Seri Pacific Hotel Kuala Lumpur
Seri Pacific Hotel Kuala Lumpur
Seri Pacific Hotel Kuala Lumpur
Seri Pacific Hotel Kuala Lumpur

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8.4

Excellent

18,819 reviews

18,819 reviews

Housekeeping330
Breakfast257
Shops122
See map

8.5

Excellent

Location rating score

Excellent location - 1.55 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
The Mall

110 m

Sunway Putra Mall

110 m

Putra World Trade Centre

180 m

Pasaraya Wan Lee Hen

500 m

LRT Train Station - PWTC

150 m

Popular landmarks
Menara Kuala Lumpur

2.0 km

Petronas Twin Towers

2.4 km

Central Market

2.4 km

KLCC - Bukit Bintang Pedestrian Walkway

2.7 km

Chinatown - Kuala Lumpur

2.8 km

Closest landmarks
Villa Putera Swimming Pool

180 m

Hentian Putra Car Park

200 m

Villa Puteri Visitors' Carpark

230 m

MSL Travel

320 m

Parking Lot

330 m

Seri Pacific Hotel Kuala Lumpur

Jalan Putra, Chowkit / Putra WTC, Kuala Lumpur, Malaysia, 50350 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Chowkit / Putra WTC part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

190 meters to public transportation

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

Staff Vaccination
Hygiene Plus
Wellness
98% of staff partially vaccinated

98% of on-site staff have received part of their total vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Complimentary WIFi in all rooms

Spa

Swimming pool [outdoor]

Luggage storage

Check-in/out [private]

This property is in high demand!

23 travelers have booked today.

Value for money8.5
Distance to city center5 Km
Location rating8.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport16.1 km

Rooms available at Seri Pacific Hotel Kuala Lumpur

Excellent
Room comfort & quality

8.2

Executive Suite
...
  • Room size: 64 m²/689 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Club Twin Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Club King Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Premier Deluxe King Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Premier Deluxe Twin Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

Does Seri Pacific Hotel Kuala Lumpur have a hot tub?

A hot tub is one of the facilities available at Seri Pacific Hotel Kuala Lumpur.

What time is check-in and check-out at Seri Pacific Hotel Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Seri Pacific Hotel Kuala Lumpur?

Seri Pacific Hotel Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 310 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Seri Pacific Hotel Kuala Lumpur has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Seri Pacific Hotel Kuala Lumpur?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Seri Pacific Hotel Kuala Lumpur. Halal breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 45 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Seri Pacific Hotel Kuala Lumpur?

Seri Pacific Hotel Kuala Lumpur features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Seri Pacific Hotel Kuala Lumpur?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Seri Pacific Hotel Kuala Lumpur. Small or intimate events like birthday parties and graduation parties can also be accomodated. In-house catering service is offered to help your event go smoothly.

Can business events be hosted at Seri Pacific Hotel Kuala Lumpur?

On-site venues and convenient event services make Seri Pacific Hotel Kuala Lumpur an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Seri Pacific Hotel Kuala Lumpur?

Seri Pacific Hotel Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Seri Pacific Hotel Kuala Lumpur?

LRT Train Station - PWTC is the closest train, metro, or bus station, about 150 m away from Seri Pacific Hotel Kuala Lumpur.

What restaurants are nearby Seri Pacific Hotel Kuala Lumpur?

Restaurants including Zende Restaurant, Lygon Bistro and Red Lobster Sunway Putra Mall are popular in Seri Pacific Hotel Kuala Lumpur’s neighborhood which is known as Chowkit / Putra WTC.

What popular shopping places are close to Seri Pacific Hotel Kuala Lumpur?

Located in the Chowkit / Putra WTC area, Seri Pacific Hotel Kuala Lumpur is close to great shopping choices like The Mall, Sunway Putra Mall and doremi sound & light.

What are popular attractions near Seri Pacific Hotel Kuala Lumpur?

Guests at Seri Pacific Hotel Kuala Lumpur can easily visit Putra World Trade Centre, Tatt Khalsa Diwan Gurdwara and Wat Meh Liew Buddhist Temple located in the Chowkit / Putra WTC area.

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See map

Explore the neighborhood

What people love about Seri Pacific Hotel Kuala Lumpur

  • 10

    Exceptional
    Breakfast

    "Everything about this is hotel is always for its delicious breakfast, the services & the locations."

    SITI

    |

    August 4, 2022

  • 10

    Exceptional

    "Refurbishment job really impressive."

    Nazariah

    |

    July 27, 2022

  • 8

    Very good

    "Best option to stay at Kuala Lumpur"

    Hafiz

    |

    July 27, 2022

Property ranking|Compared to 6,801 Kuala Lumpur properties
See all rankings
Room comfort score
8.2/10
Value for money score
8.5/10
Service score
8.4/10
Cleanliness score
8.5/10
Better than
99
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
Overall rating:

8.4

Excellent
18,819 reviews
Cleanliness
8.5
Facilities
8.3
Location
8.5
Read all reviews >
What travelers say they love:
I always experience the best each time I’ve stayed here.
white from Australia
Solo traveler
More about Seri Pacific Hotel Kuala Lumpur

More about Seri Pacific Hotel Kuala Lumpur

Seri Pacific Hotel Kuala Lumpur

Take advantage of the many attractions Kuala Lumpur has to offer with a stay at Seri Pacific Hotel Kuala Lumpur.
Seri Pacific Hotel Kuala Lumpur offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kuala Lumpur.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Seri Pacific Hotel Kuala Lumpur is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Seri Pacific Hotel Kuala Lumpur include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Seri Pacific Hotel Kuala Lumpur. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Seri Pacific Hotel Kuala Lumpur which has a selection of halal options.
Seri Pacific Hotel Kuala Lumpur offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the massage, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

Take some time to explore Kuala Lumpur during your stay at the hotel. Get a photograph of yourself in front of Menara Kuala Lumpur located 2.0 km away, a must-see for anyone visiting Kuala Lumpur.


Reasons to stay here

This hotel beats 95% of accommodations in the city on value for money.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Kuala Lumpur.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

776 mentions

Housekeeping

707 mentions

Food & Dining

259 mentions

Internet

239 mentions

Languages spoken

  • English
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bottle of water
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Accessible by elevator
  • Bathrobes
  • Bathtub
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Linens
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Soundproofing
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake up call
  • Walk-in shower
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Restaurants on site

Sun Deck

  • Cuisine: International

Kufoku Japanese Restaurant

  • Cuisine: Japanese

Chereza Lounge

  • No additional information available
Location
Jalan Putra, Chowkit / Putra WTC, Kuala Lumpur, Malaysia, 50350
Excellent
Location

8.5

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    16.1 km
  • Kuala Lumpur International Airport (KUL)
    47.3 km

Public transportation

  • LRT Train Station - PWTC
    150 m
  • KTM Train Station - Putra
    270 m

Hospital or clinic

  • Reddy Clinic
    430 m

Shopping

  • Pavilion Kuala Lumpur
    3.1 km

Convenience store

  • 7 Eleven
    260 m 1 min drive

Cash withdrawal

  • ATM
    90 m 5 min drive
What's nearby

Popular landmarks

  • Menara Kuala Lumpur
    2.0 km
  • Petronas Twin Towers
    2.4 km
  • Central Market
    2.4 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    2.7 km
  • Chinatown - Kuala Lumpur
    2.8 km
  • Aquaria KLCC
    2.8 km
  • KLCC Park
    2.8 km
  • KL Bird Park
    2.8 km
  • Jalan Alor
    2.9 km
  • Pavilion Kuala Lumpur
    3.1 km

Nearby landmarks

  • The Mall
    110 m
  • Sunway Putra Mall
    110 m
  • LRT Train Station - PWTC
    150 m
  • Villa Putera Swimming Pool
    180 m
  • Putra World Trade Centre
    180 m
  • Hentian Putra Car Park
    200 m
  • Villa Puteri Visitors' Carpark
    230 m
  • KTM Train Station - Putra
    270 m
  • MSL Travel
    320 m
  • Parking Lot
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee310 MYR
  • Distance from city center5 Km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)45 MYR
  • Daily Internet/Wi-Fi feeMYR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors30
  • Number of restaurants3
  • Number of rooms 560
  • Room voltage240
  • Year property opened1983
  • Most recent renovation2008

Reviews of Seri Pacific Hotel Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.5
Facilities8.3
Location8.5
Room comfort and quality8.2
Service8.4
Value for money8.5
High score for Kuala Lumpur
Rating
9+ Exceptional (3,093)
8-9 Excellent (1,993)
7-8 Very Good (2,888)
6-7 Good (887)
<6 Below Expectation (868)
Time of the year
Mar - May (1,954)
Jun - Aug (2,619)
Sep - Nov (2,385)
Dec - Feb (2,771)
All guests (14,336)
All room types
All languages

Show reviews that mention 

Showing 9,729 verified guest comments
12345
10.0
Exceptional
Muzir from Singapore
Family with teens
Stayed 1 night in December 2011

Great Hotel”

Near train station

Nestled in the heart of Kuala Lumpur, is the 5 star business class Seri Pacific Hotel Kuala Lumpur. Located 10 minutes away from the city bustling Golden Triangle, it offers easy access to major tourist attractions. Boasting 560 rooms including suites and the premier rooms, the hotel is located next to Malaysia 1st premier convention complex, the Putra World Trade Centre (PWTC) and opposite Putra Mall. The hotel is easily accessible by public transport and is within a walking distance to the Putra Light Rail Transit (LRT) station and the PWTC Komuter Station. An exceptional hotel with high level of hospitality that goes beyond your normal range of luxurious hotel, Seri Pacific Hotel Kuala Lumpur is an apt ambassador of the legendary Malaysian charm and friendliness, accompanied by uncompromising world-class standards. It’s your home away from home.

Reviewed January 02, 2012

See room deals

9.0
Exceptional
theodorus from Indonesia
Family with young children
Club King Room
Stayed 4 nights in December 2013

good staff performance”

good staff performance, strategic location, easy access to Public transport

I stayed at Seri Pacific Hotel Kuala Lumpur for New year Holiday, The room that I stayed was fantastic. Nice city few such as KLCC from the balcony hotel. If hungry, can walk to near by seven eleven. From the hotel to the Chinatown, KLCC just less then 10 minutes. The friendly staff always helpful when we are in need. I stayed at Seri Pacific Hotel Kuala Lumpur for New year Holiday, The room that I stayed was fantastic. Nice city few such as KLCC from the balcony hotel. If hungry, can walk to near by seven eleven. From the hotel to the Chinatown, KLCC just less then 10 minutes. The friendly staff always helpful when we are in needI stayed at Seri Pacific Hotel Kuala Lumpur for New year Holiday, The room that I stayed .KLCC just less then 10 minutes.

Reviewed February 07, 2014

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9.3
Exceptional
Ioana from Romania
Family with teens
Superior King Room
Stayed 1 night in November 2011

Comfortable rooms, good price, amazing towers view”

Modern, big, clean rooms, good position (close to skytrain station), good breakfast

We arrived at the hotel in the afternoon and even if the rooms with view to the Petronas towers were already occupied, the receptionist was very kind and finally discovered one for us as we only spent a night in Kuala Lumpur. The view was fantastic, both at night or during day time..... The room was big, modern, clean, well equipped (minibar, tea/coffee facilities included). The only negative was the lack of socket adaptors at the reception desk (they were already given to other European guests), we had to buy one from the mall opposite to the hotel. Breakfast was diversified for all desires. The hotel's position (in Chow Kit, in the north-western part of the city), even if not very close to the center of the city, was well connected by the skytrain a few steps away. Also for the tourists interested in visiting the Batu Caves, the Putra train station is a few minutes from the hotel. There are no safety problems in the neighbourhood. We would return one day and stay in the Seri Pacific Hotel again!

Reviewed December 13, 2011

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9.7
Exceptional
NG from Malaysia
Couple
Superior King Room
Stayed 1 night in August 2012

Great location with affordable room rate ”

5 star hotel, city centre, convenience transportation

I had stay at the Seri Pacific Hotel Kuala Lumpur with a great experience. I was book the hotel via Agoda, Agoda give an offer rate for this 5 star hotel with 3 star room rate. When I have checked in to the hotel, the courtesy Front Desk Staff give me a great impression as the International 5 star service provided. After entered to the room, the spacious room give me a very comfortable feel and the Super King Side Bed let me have a well sleeping experience I ever had. I strongly recommend that if you travel to Kuala Lumpur, this is a very good choices for your stay during your time at Kuala Lumpur.

Reviewed August 29, 2012

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9.2
Exceptional
Giusy from Italy
Family with young children
Deluxe King Room
Stayed 2 nights in October 2016

Excellent option to visit Kuala Lumpur”

We stayed 2 nights in Seri Pacific Hotel with 2 little children. Our room had an extra bed, big enough for the two kids. Rooms are big and the staffs are very kind. The breakfast buffet is good with many options for western people. The hotel is not located exactly in the city center but there is a metro station in three minutes walking and it is within few stops from the center. Taxi are not expensive too. Just in front of the hotel there is a big shopping mall. Considering the price, i think it is an excellent option in Kuala Lumpur. If I come back to Kuala Lumpur, I will surely consider this hotel again.

Reviewed October 09, 2016

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9.3
Exceptional
Zainul from Malaysia
Business traveler
Stayed 2 nights in July 2011

Great Location, comfortable rooms”

The location

the hotel is practically next door to the putra world trade centre which is one of the main convention centres in kuala laumpur. so, anyone attending exhibitions, workshops, seminars and so on in pwtc will find the hotel very convenient. furthermore the hotel is within a few minutes to the mall shopping complex and the chow kit area which is a major shopping area in kuala lumpur. a station serving the star light rapid transport is also 5 minutes away so one dont really need ones's own transport to get around from here. the hotel rooms are also comfortable and the dining facilities and quality in seri pacific is probably one of the better ones in kl

Reviewed October 27, 2011

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9.3
Exceptional
Loida from United States
Family with teens
Deluxe King Room
Stayed 4 nights in March 2015

Great Hotel, but over rated”

Great food reasonably priced, location close to train service, double showers

Seri Pacific Hotel is a superb place with a courteous and knowledgable staff with all the amenities needed, plus. WiFi internet service in rooms was poor and acknowledged by staff that it requiries upgrade. WiFi is better in common areas, but still gets bogged down at peak times. I attempted to check in to my airline booking mid-day, but wasn't able to get boarding passes until late evening due to poor bandwidth. Although indoors up one level from front entrance, the hotel lobby has a mosquito problem day & night. Since this area has better WiFi, it is frequented by guests getting bit by insects. We loved using the local train service which is easy to use. Both PWTC and Putra stations are easily assessable located nearby. Hotel concierges are knowledgeable and helpful with suggestions and instructions with getting around the area. Receptionists are helpful, too, and when they cannot answer a question, they consult someone else or refer you directly to them. Our stay at Seri Pacific was wonderful and memorable. I would not hesitate to recommend it to others. I believe the 5-star rating is a bit over rated, however, but out of fairness, they do provide the services and amenities of a 5-star hotel, most of which we were not interested in using. We would compare to the 4-star hotel that we stayed at in Singapore.

Reviewed March 31, 2015

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9.3
Exceptional
Jessica from Philippines
Family with young children
Superior King Room
Stayed 6 nights in June 2014

Family Fun”

Location, Staff, Food

This is the 2nd year in a row that I have been to Seri Pacific. My past visit was primarily for work. This year, my husband and I decided to bring our 3 year old son so he could enjoy the sights of KL after the expo that we were scheduled to join. The rooms are spacious enough for a 3 year old boy to enjoy himself, make a mess, and to still allow mom and dad to have personal space. Our son loved the bath and this was the first time in a long time that we didn't have to argue with him to take a bath. In fact, we were arguing with him to stop taking a bath! We stayed in the hotel for 6 nights. The breakfast everyday was the same so after the 4th day we got a bit bored with the food. The croissants are very good though! The weekend breakfast buffet had more options than the weekday breakfast buffet. This is something we observed last year as well but with this happening 2 years in a row, I guess this is really the trend. The staff at Seri Pacific are great. They were especially accommodating and patient when they knew we had a three year old with us. Seri Pacific is so close to the PWTC train station so it was easy to move around the city. For tours outside KL, the hotel's concierge service is extremely accommodating and the prices are actually very good. Thank you Kamal for assisting us! If you have young children with you, I recommend a visit to the Elephant Sanctuary. My son still talks about it with so much passion and it has been a week since our visit. On our last 2 nights, housekeeping forgot a to put towels in our room and then we were not given shampoo and conditioner allotments. We had to call front office to ask. The service to bring up the items we requested was very fast though. The phone line in the room was also quite annoying because of the static. It was so hard to hear the person on the other line and it was a bit of a challenge to get any room service ordered. Aside from those minor concerns, our stay at Seri Pacific was great!

Reviewed June 15, 2014

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9.3
Exceptional
Arawati from Malaysia
Couple
Superior King Room
Stayed 1 night in November 2011

Value for money hotel with view”

The hotel is value for money, moderately sized room, excellent toiletries and coffee offerings

i stayed at seri pacific hotel kuala lumpur with my husband in a superior room with breakfast. the good things about this room are moderately sized room, excellent toiletries, large screened tv and coffee offerings. but the best thing that we both like was the breakfast. quite a variety of selection to choose especially hot egg omelets and variety of juices.the view from our from is beautiful especially at night. unfortunately there was road construction in front of the hotel but i guess it was only temporary. there is a shopping mall in front of the hotel and a commuter station is nearby.

Reviewed November 24, 2011

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9.7
Exceptional
Muzaffar from India
Business traveler
Superior King Room
Stayed 4 nights in April 2013

Very hassle-free and comfortable”

great location, luxury, knowledgeable and friendly staff

My stay was great: hassle-free and comfortable. The location was just great for me; just next-door to the WTC for any conferences or fairs happening there (in my case, KL Int’l Book Fair), and also outside the traffic congestion area. Taxis, both luxurious and regular, both available at all times outside the hotel (regular ones wait on the main road). The hotel is at a walking distance from two metro stations, Putra and PWTC. Putra connects to KL Central station, where fast airport connect trains (KL Express) arrive. And the other station, PWTC, is great to connect to malls and the city centre. My friends were staying in a 3-* hotel in KL city centre, and had paid considerably more than my luxurious room at Seri Pacific, which is only a RM15/20 taxi ride from the city centre any ways. Overall a great experience.

Reviewed May 06, 2013

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9.3
Exceptional
Tan from Malaysia
Business traveler
Superior King Room
Stayed 2 nights in May 2012

Spacious Room with good view”

Friendly Staff with cheerful smile & good service

Very Very comfortable & good location. Suitable for Food Lover as there are many restaurants around the hotel. For Shopping Lover, there is 1 shopping complex just opposite the Seri Pacific Hotel, named as The Mall. Not only that, you can travel to Kuala Lumpur City by LRT or KTM. Besides, the Putra World Trade Center is just beside the hotel as well. You can go around it as there are always many exhibitions held in PWTC.

Reviewed May 22, 2012

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9.3
Exceptional
Juhasli from Malaysia
Couple
Superior King Room
Stayed 3 nights in September 2013

Best in PWTC/Chow Kit area”

Friendly staff, comfy room, great value

This was my second stay here at Seri Pacific. In my first review, I raved about the hotel being surprisingly nice. In this stay, the expectation was already set quite high. I would like to say that the hotel met all my expectations and the stay was very enjoyable. Seri Pacific KL is consistently good and well worth the room rate. The room was modern, clean and fully equipped with all the basic facilities you would expect in a KL hotel room. This time around, I managed to try the food at the restaurant and the room service. I'm glad to tell that the food was good. Not cheap (it's a hotel, so expect hotel price) but you won't complain (as long as you don't order the eggs for room service breakfast). All the staff was attentive and always try to accommodate your requests. Kudos to the management for instilling good culture. However, I need to point out that this is not the most convenient hotel in KL. Parking is a big issue as there is simply not enough lots. The PWTC/Chow Kit area is not the most attractive part of KL and now that the Mall across the road is being renovated, there is simply nothing much to do/shop around here. Luckily the LRT is just across the road. In summary, I would recommend this hotel if you need a good place to stay for a night or two. It's way cheaper than similarly-classed hotel in KL Golden Triangle and if you don't mind the location, you would want to stay here again.

Reviewed September 08, 2013

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10.0
Exceptional
Abdul from Singapore
Family with teens
Deluxe Twin Room
Stayed 2 nights in August 2016

Good Location opposite Shopping mall and easily access to main LRT station to Bukit Bintang Area and Komuter Train to various shopping area..Value for money and also very comfortable.”

Although I drove from Singapore to Kuala Lumpur, No need to drive in KL area with traffic jams because the location are very convenience to go any part of shopping area by taking Kommuter Train to Mid Valley Shopping area. LRT to Bukit Bintang Shopping Area. Opposite Seri Pacific Hotel facing Sunway Putra Mall. Very Huge with various facilities. (Restaurants ,Entertainments and also shoppings)

Reviewed August 18, 2016

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10.0
Exceptional
Guat from Malaysia
Couple
Club King Room
Stayed 1 night in October 2011

Lovely hotel and big comfort room”

best breakfast

i stayed at seri pacific hotel kuala lumpur with my bf in a superior room with breakfast. but the best thing that we both like was the breakfast. quite a variety of selection to choose especially hot egg omelets and variety of juices.the view from our from is beautiful especially at night. unfortunately there was road construction in front of the hotel but i guess it was only temporary. there is a shopping mall in front of the hotel and a commuter station is nearby.

Reviewed December 01, 2011

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8.3
Excellent
Mohd from Malaysia
Business traveler
Superior King Room
Stayed 1 night in October 2013

Very good hotel to stay”

good, nice and fantastic

Centrally located in Kuala Lumpur's vibrant Golden Triangle, Seri Pacific Hotel is within close proximity of Jalan Tuanku Abdul Rahman night market and Sogo Shopping Mall. Featuring 560 guest rooms including suites and premier rooms, guests can enjoy the spectacular views of the city. For shopaholics, you are conveniently located near the main shopping belts with Sogo Shopping Mall being just a few minutes’ walk away. The hotel is located next to Malaysia 1st premier convention complex, the Putra World Trade Centre (PWTC) and opposite Putra Mall. The hotel is easily accessible by public transport and is within a walking distance to the Putra Light Rail Transit (LRT) station and the PWTC Komuter Station. Boasting its elegant and modern building, Seri Pacific Hotel is the place for everyone.

Reviewed October 07, 2013

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8.3
Excellent
Mohd from Malaysia
Business traveler
Superior King Room
Stayed 1 night in August 2013

Very good hotel to stay”

good, nice and fantastic

Centrally located in Kuala Lumpur's vibrant Golden Triangle, Seri Pacific Hotel is within close proximity of Jalan Tuanku Abdul Rahman night market and Sogo Shopping Mall. Featuring 560 guest rooms including suites and premier rooms, guests can enjoy the spectacular views of the city. For shopaholics, you are conveniently located near the main shopping belts with Sogo Shopping Mall being just a few minutes’ walk away. The hotel is located next to Malaysia 1st premier convention complex, the Putra World Trade Centre (PWTC) and opposite Putra Mall. The hotel is easily accessible by public transport and is within a walking distance to the Putra Light Rail Transit (LRT) station and the PWTC Komuter Station. Boasting its elegant and modern building, Seri Pacific Hotel is the place for everyone.

Reviewed October 07, 2013

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9.7
Exceptional
Nur from Malaysia
Business traveler
Superior King Room
Stayed 1 night in October 2013

feels like home”

the location, the comfortable room n services , the affordable price

Seri Pacific Hotel Kuala Lumpur has given me a warm and comfortable feeling each time i stayed here. it feels like home, every time i need to spend overnight in KL, Seri Pacific will immediately pop up in my mind..the room is wonderful, the location is wonderful and the price is affordable.. what more i can say, its just fit my need very well.

Reviewed April 07, 2014

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10.0
Exceptional
Nazihah from Malaysia
Family with young children
Superior King Room
Stayed 3 nights in June 2016

Truly Happy & Satisfied”

It was our first time stay at Seri Pacific Hotel after being recommended by my brother. We really satisfied and happy stay at this hotel. We stayed here for 4 days 3 night. Worth it. Comfortable. Easy access to Sunway Putra Mall, LRT Station, PWTC, Taxi etc.Very convenient. No jammed at all. Spacious room area with modern decor. Got bath tub and separate shower. The hotel should improve the internet connection; which very slow and always disconnected. Staff very friendly and helpful. The Ramadhan buffet spread totally awesome! Tasteful, delicious and varieties. The Sahur buffet spread need to improve because we went down around 4.15 am; the food was not being replenished/top up. Maybe have to come down by 3 am. Overall, we really happy with this hotel and sure we will return & stay at this hotel. Recommended!!!!!

Reviewed June 13, 2016

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9.7
Exceptional
Azizi from Malaysia
Couple
Superior King Room
Stayed 2 nights in January 2013

Easy to travel with Seri Pacific Hotel”

Easy public transport to many fastinating places

When i and my wife were staying in this hotel, we found we can save money during our trip to Kuala Lumpur. We can take RapidKL train to go to KLCC, Bukit Bintang, Ampang and many interesting places. You will never regret when you are staying at Seri Pacific Hotel. All stafs always smiling to greet you. The food is very delicious and affordable. near by, you can go to Sunway mall for shopping. You can have Mc Donald, Japanese food, Malay food (top floor) and fruits (basement floor).

Reviewed January 21, 2013

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8.7
Excellent
Kingsley from Malaysia
Solo traveler
Superior King Room
Stayed 1 night in January 2014

A relaxing getaway in the heart of Kuala Lumpur”

Clean rooms, in the city centre, comfortable rooms

My stay at the Seri Pacific Hotel Kuala Lumpur was a delightful one as I needed a quick getaway in my own city. The hotel has been around for many years but the rooms show no signs of age. The rooms are clean, with considerably nice fittings such as the wall built-in mini bar and backlighting behind the LCD TV. The separate bathtub and rain shower is a plus for couples and solo travelers. I really like how the rooms have a city view, which gives a good view of the KLCC twin towers at night. It really feels like home away from home.

Reviewed January 13, 2014

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