Sandakan Hotel

3 stars out of 5
Block 83, 4th Ave, Town Centre, Sandakan, Sabah, Malaysia, Sandakan City Center, Sandakan, Malaysia, 90000 - See map

Located in Sandakan City Center, Sandakan Hotel is perfect for two travelers. It's steps away from Harbor Mall, Agnes Newton Keith Home, and a short trip to Sepilok Orangutan Sanctuary. The hotel features air-conditioned rooms with free Wi-Fi, some with garden views, and an on-site restaurant. Enjoy daily housekeeping, secure parking, and proximity to the esplanade and Main Wet Market. Family-friendly amenities, including bathtubs and sea views, ensure a comfortable and memorable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

280 meters to public transportation

Front desk [24-hour]

Great Breakfast

Great View

Inside city center

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurant

Family room

Breakfast

Room service

Business center

Your dates are popular among travelersUsers are booking a place in Sandakan every 4 minutes on Agoda.com
Location 8.5
Service 8.3
Value for money 8.3
Cleanliness 8.0

Based on 3,636 verified reviews

Location

8.5

Service

8.3

Value for money

8.3

Cleanliness

8.0

Facilities

7.7

Room comfort and qua...

7.2

See map

8.5Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
Parking
FREE
Walkable places
Sandakan Heritage Trail
30 m
Kinabalu College at Sandakan
40 m
Masjid Jamek Sandakan
70 m
Ang Bang Guan Seafood
150 m
Suntos Supermarket
150 m
Popular landmarks
Agnes Newton Keith Home
290 m
Japanese Cemetery
300 m
The Parish of St Michael and All Angels
540 m
Puu Jih Shih Buddhist Temple
3.5 km
Sandakan War Memorial Park
9.4 km
Closest landmarks
Borneo Dispensary
80 m
Tourism Information Centre
190 m
Gentingmas Mall
260 m
Sandakan Palace
260 m
Agnes Newton Keith Home
290 m

Good to know

Value for money8.3
Location rating8.5
Nearest airportSandakan Airport (SDK)
Distance to airport8.8 km

Rooms available at Sandakan Hotel

Deluxe Room King Bed
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite Queen
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 queen bed or 1 single bed
Enter dates to see prices
Standard Room
...
  • Room size: 18 m²/194 ft²
  • Nature view
  • 1 single bed
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Deluxe Family
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 double beds
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Superior Twin Room
...
  • Room size: 19 m²/205 ft²
  • Nature view
  • 2 single beds
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Deluxe Twin Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Single Room
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 single bed
Enter dates to see prices
Junior Suite
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin (Bed and Breakfast)
...
  • Room size: 18 m²/194 ft²
  • Garden view
Enter dates to see prices
Standard Single Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices

Frequently asked questions

Does Sandakan Hotel offer laundry services?

Yes! Sandakan Hotel offers laundry service at your disposal for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Is car parking available at Sandakan Hotel?

Sandakan Hotel has car park onsite and nearby for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What are the property's policies for children's bedding at Sandakan Hotel?

Sandakan Hotel's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Sandakan Hotel have?

Sandakan Hotel has a total of 7 floors.

How many rooms does Sandakan Hotel have?

Sandakan Hotel has a total of 105 rooms.

What is the average rating that past Families with young children have given to Sandakan Hotel?

Past families with young children that have stayed at this property have given Sandakan Hotel an average rating of 8.2. You can look up more descriptive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Sandakan Hotel?

Verified families with older children that have stayed at this property have given Sandakan Hotel an average rating of 8.0. You can check out more thorough customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Sandakan Hotel?

Verified local visitors that have stayed at this property have given Sandakan Hotel an average rating of 8.8. You can look up on more specific customer reviews, and comments for this property down in the review section.

What is the closest train, metro, or bus station to Sandakan Hotel?

The closest train, metro, or bus station is Labuk Bus Station, 277.97 m away from Sandakan Hotel.

What dining places are nearby Sandakan Hotel?

Sandakan Hotel’s local community is Sandakan City Center which consists of popular restaurants such as Sandakan Fishing Association, Kedai Makanan King Cheong, and English Tea House & Restaurant.

What is the closest airport to Sandakan Hotel?

The nearest airport to Sandakan Hotel is Sandakan Airport, 9.0 km away.

More about Sandakan Hotel

More about Sandakan Hotel

Experience Comfort and Convenience at Sandakan Hotel

Welcome to Sandakan Hotel, a 3-star establishment located in the heart of Sandakan, Malaysia. With its prime location and excellent amenities, this hotel offers a comfortable and convenient stay for both business and leisure travelers. Upon arrival, guests can check-in from 03:00 PM, allowing ample time to settle in and start exploring the vibrant city. Sandakan Hotel boasts a total of 105 well-appointed rooms, ensuring that every guest has a comfortable and enjoyable stay. The hotel was built in 1998 and underwent a renovation in 2020, ensuring that guests can enjoy modern facilities and contemporary design. Convenience is key at Sandakan Hotel, as it is situated just 20 minutes away from the airport. Whether you're arriving or departing, the short travel time allows for a stress-free journey. Additionally, the hotel's proximity to the city center, which is a mere 0 KM away, makes it an ideal base for exploring the local attractions, shopping districts, and dining options.









Convenience Facilities at Sandakan Hotel

Sandakan Hotel offers a range of convenience facilities to enhance your stay in Sandakan, Malaysia. With services such as laundry service and daily housekeeping, you can enjoy a hassle-free experience and focus on making the most of your time in this beautiful city. Whether you need your clothes cleaned or your room tidied up, the attentive staff at Sandakan Hotel will ensure that your needs are met with efficiency and professionalism. In addition to these services, Sandakan Hotel also provides room service, allowing you to indulge in delicious meals without leaving the comfort of your room. Whether you're craving a hearty breakfast to start your day or a late-night snack to satisfy your hunger, the hotel's room service is available to cater to your culinary desires. Furthermore, Sandakan Hotel understands the importance of security, which is why they offer safety deposit boxes for your peace of mind. You can store your valuable belongings and travel documents securely, knowing that they are protected throughout your stay. Additionally, Wi-Fi is available in public areas, allowing you to stay connected and easily access the internet whenever you need. Moreover, Free Wi-Fi is available in all rooms, ensuring that you can stay connected and make the most of your time at Sandakan Hotel. With these convenience facilities, Sandakan Hotel aims to provide a comfortable and enjoyable stay for all its guests.

Convenient Transport Facilities at Sandakan Hotel

At Sandakan Hotel, we understand the importance of convenient transport options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. For those arriving by air, our airport transfer service provides a seamless journey from the airport to the hotel. You can relax and enjoy the scenic drive as our professional drivers take care of your transportation needs. For guests who prefer to drive, we have a car park onsite. Whether you're traveling with your own vehicle or renting one during your stay, you can rest assured that your car will be safe and secure in our well-maintained parking area. Additionally, we also offer self-parking facilities, allowing you to park and retrieve your vehicle at your convenience. With our convenient transport facilities, exploring Sandakan and its surrounding areas has never been easier!

Luxurious Room Facilities at Sandakan Hotel

Experience ultimate comfort and convenience at Sandakan Hotel with its impressive range of room facilities. Each room is equipped with state-of-the-art amenities to ensure a memorable stay. Step into your room and feel instantly relaxed with the refreshing air conditioning that creates a pleasant ambiance. Wrap yourself in the soft bathrobes provided, adding a touch of luxury to your stay. Stay updated with the latest news by browsing through the daily newspaper available in your room. For those who like to style their hair effortlessly, a hair dryer is provided for your convenience. Unwind after a long day of exploring the city with the television that offers a wide selection of channels for your entertainment. Quench your thirst with the mini bar, stocked with a variety of beverages and snacks. Indulge in a movie night with the satellite/cable TV that offers an array of channels and programs to suit your preferences. Whether you're staying for business or leisure, Sandakan Hotel ensures that your stay is comfortable and enjoyable with its excellent room facilities.

Indulge in Culinary Delights at Sandakan Hotel's Dining Facilities

At Sandakan Hotel, guests are treated to a delightful culinary experience with a range of dining facilities to choose from. Whether you prefer a sit-down meal at the hotel's restaurant or the convenience of room service, there is something to satisfy every palate. The hotel's restaurant offers a diverse menu featuring both local and international cuisine. Indulge in flavorful dishes prepared by skilled chefs using fresh, locally sourced ingredients. From traditional Malaysian favorites to international classics, there is an array of options to tantalize your taste buds. The restaurant provides a warm and inviting ambiance, making it the perfect setting for a memorable dining experience. For those who prefer the comfort and privacy of their rooms, Sandakan Hotel offers convenient room service. Enjoy a delicious meal or snack from the comfort of your bed or balcony. With a wide selection of dishes available, you can savor your favorite flavors without leaving the comfort of your room. To start your day off right, the hotel also offers a daily housekeeping service and a breakfast buffet. Wake up to a freshly made bed and a clean and tidy room, ensuring a comfortable stay throughout your visit. Head down to the breakfast buffet and fuel up for the day ahead with a selection of delectable dishes, including both local specialties and international favorites. Whether you're a food enthusiast or simply looking for a satisfying meal, Sandakan Hotel's dining facilities are sure to impress. From the restaurant's mouthwatering menu to the convenience of room service and the delicious breakfast buffet, you'll find everything you need for a memorable dining experience during your stay.

Comfort and Variety at Sandakan Hotel

Sandakan Hotel offers a range of comfortable and stylish rooms to suit every traveler's needs. Whether you are traveling with family, friends, or on your own, you will find the perfect room to make your stay in Sandakan memorable. For families or groups, the Deluxe Family room is an ideal choice. With its spacious layout and two double beds, there is plenty of room for everyone to relax and unwind after a day of exploring the city. If you prefer separate beds, the Deluxe Twin Room offers the same 25 square meters of space with two single beds. For those seeking a little extra space and luxury, the Junior Suite Queen is a perfect option. With its generous 39 square meters, this suite offers a queen bed or a single bed, providing a comfortable retreat for both leisure and business travelers. If you are traveling solo and looking for a cozy and compact room, the Standard Room with its 17 square meters and a single bed is a great choice. Lastly, the Superior Twin Room offers 19 square meters of space with two single beds, perfect for friends or colleagues traveling together. Booking these rooms on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's extensive network and user-friendly platform, you can easily compare prices, read reviews, and make a reservation with just a few clicks. So why wait? Book your stay at Sandakan Hotel on Agoda today and enjoy a comfortable and convenient stay at the best prices available.

Discover the Vibrant Sandakan City Center

Nestled in the heart of Sandakan, Malaysia, the Sandakan City Center is a vibrant and bustling hub that offers a plethora of attractions and activities for visitors to enjoy. This charming city center is known for its rich history, cultural heritage, and natural wonders, making it a must-visit destination for travelers. One of the highlights of the Sandakan City Center is the iconic Sandakan Central Market. Here, visitors can immerse themselves in the vibrant local culture as they explore the bustling market stalls filled with fresh produce, local handicrafts, and mouthwatering street food. The market is a sensory delight, with the aroma of spices and the sounds of bargaining filling the air. For history enthusiasts, the Sandakan Memorial Park is a must-visit attraction. This poignant memorial pays tribute to the prisoners of war who suffered and lost their lives during World War II. The park offers a serene and reflective atmosphere, with beautifully landscaped gardens and informative exhibits that tell the stories of those who endured unimaginable hardships. Nature lovers will be delighted by the proximity of the Sandakan City Center to the Sepilok Orangutan Rehabilitation Centre. Just a short drive away, this renowned conservation center is home to orphaned and injured orangutans, providing them with a safe haven to thrive and eventually be released back into the wild. Visitors can witness these incredible creatures up close and learn about the conservation efforts being made to protect them. With its vibrant atmosphere, rich history, and natural wonders, the Sandakan City Center is a destination that offers something for everyone. Whether you're exploring the bustling market, paying tribute to the past, or connecting with nature, this captivating city center will leave you with lasting memories.

Convenient Transportation Options from the Nearest Airports to Sandakan Hotel

Sandakan Hotel, located in the heart of Sandakan City Center, offers a convenient and comfortable stay for travelers visiting Sandakan, Malaysia. Getting to the hotel from the nearest airports is a breeze, with several transportation options available. If you are arriving at Sandakan Airport, the closest airport to the hotel, you can easily reach Sandakan Hotel by taxi or airport transfer. Taxis are readily available at the airport and provide a hassle-free way to get to your destination. Alternatively, you can pre-book an airport transfer service, which offers the convenience of a private vehicle and a driver who will take you directly to the hotel. For those arriving at Lahad Datu Airport or Tawau Airport, both of which are slightly farther from Sandakan Hotel, the most convenient option is to take a domestic flight to Sandakan Airport. From Sandakan Airport, you can follow the aforementioned transportation options to reach the hotel. No matter which airport you arrive at, the journey to Sandakan Hotel is a smooth and enjoyable one, allowing you to relax and soak in the beautiful surroundings of Sandakan, Malaysia. Book your stay at Sandakan Hotel and experience the warm hospitality and convenience it offers to make your trip truly memorable.

Discover the Rich History and Cultural Gems Near Sandakan Hotel

Sandakan Hotel is perfectly situated amidst a treasure trove of landmarks and attractions that showcase the rich history and cultural heritage of Sandakan, Malaysia. Just a stone's throw away from the hotel, you'll find the Agnes Newton Keith Home, a beautifully preserved colonial house that once belonged to the renowned American author. Step back in time as you explore the rooms filled with antique furniture and personal memorabilia, providing a fascinating glimpse into Sandakan's past. For those seeking spiritual solace, The Parish of St Michael and All Angels is a must-visit. This majestic church, built in the late 19th century, boasts stunning stained glass windows and intricate architectural details. Marvel at the serene ambiance and take a moment to reflect in this historical place of worship. History buffs will be enthralled by the Sandakan Heritage Museum, which offers a comprehensive overview of the city's past. Learn about Sandakan's role as a trading hub and its significance during World War II through captivating exhibits and artifacts. Nearby, the Japanese Cemetery stands as a solemn reminder of the Japanese occupation, with its serene atmosphere and beautifully landscaped grounds. For a taste of local culture, visit the Bao Gong Temple, dedicated to the Chinese deity Bao Gong, known for his sense of justice. Admire the vibrant colors and intricate carvings that adorn this temple, and soak in the tranquil atmosphere. Nature enthusiasts will appreciate the proximity of Sandakan Yacht Club, where you can enjoy a leisurely stroll along the waterfront and take in panoramic views of the sea. The Mini Stadium Sandakan is also nearby, offering opportunities for outdoor activities and sports. Sandakan Hotel's prime location ensures easy access to essential facilities such as the Sandakan Outpatient Clinic, making it a convenient choice for travelers. Immerse yourself in the history, culture, and natural beauty that surrounds Sandakan Hotel, and create unforgettable memories during your stay in Sandakan, Malaysia.

Conveniently Located Near Labuk Bus Station

Sandakan Hotel offers a prime location near Labuk Bus Station, making it an ideal choice for travelers looking to explore Sandakan and its surrounding areas. Located just a short walk away from the hotel, Labuk Bus Station provides easy access to various destinations within the city and beyond. Whether you're planning to visit the famous Sepilok Orangutan Rehabilitation Centre, the breathtaking Kinabatangan River, or the historical Sandakan Memorial Park, Labuk Bus Station serves as a convenient transportation hub to get you there. With regular bus services and a well-connected network, you can easily navigate Sandakan and discover its many attractions with ease. After a day of exploring, you can conveniently return to Sandakan Hotel by hopping on a bus from Labuk Bus Station. The hotel's close proximity to the bus station ensures that you can easily access comfortable and affordable public transportation, allowing you to make the most of your time in Sandakan.

A Culinary Adventure at Sandakan Hotel

Sandakan Hotel is surrounded by a diverse range of restaurants that will surely delight your taste buds. Indulge in the freshest seafood at Sim Sim Seafood Restaurant, where you can savor mouthwatering dishes such as chili crab and butter prawns. For a romantic evening with stunning city views, head to Balin Roofgarden Bistro & Bar, where you can enjoy a delicious meal accompanied by refreshing cocktails. If you're in the mood for a taste of home, English Tea House & Restaurant offers a charming ambiance and a delectable selection of English cuisine. For a unique dining experience, Kedai Kopi Tokyo serves up authentic Japanese dishes that will transport you straight to Tokyo. Whether you're craving local flavors or international cuisine, Sandakan Hotel's surrounding restaurants offer a variety of options to satisfy every palate.

Shop 'til You Drop at Sandakan Hotel's Surrounding Shopping Landmarks

Sandakan Hotel is conveniently located near several popular shopping landmarks, making it the perfect destination for avid shoppers. Just a short distance away, you'll find Centre Point Mall, a modern shopping complex that offers a wide range of retail outlets, restaurants, and entertainment options. Whether you're looking for the latest fashion trends, electronics, or simply want to indulge in some retail therapy, Centre Point Mall has it all. Another nearby shopping destination is Gentingmas Mall, known for its stylish boutiques, specialty stores, and vibrant atmosphere. Here, you can browse through a variety of fashion brands, accessories, and unique souvenirs. Lastly, Harbour Mall Sandakan is a must-visit for those seeking a diverse shopping experience. This mall features a mix of local and international brands, as well as a food court offering a variety of cuisines. With these fantastic shopping landmarks just a stone's throw away from Sandakan Hotel, you'll have endless opportunities to shop 'til you drop.

Affordable Luxury at Sandakan Hotel

Experience the perfect blend of comfort, convenience, and affordability at Sandakan Hotel. With an average room price of just $34, this charming hotel offers exceptional value for money, making it the ideal choice for budget-conscious travelers seeking a memorable stay in Sandakan, Malaysia. Compared to the average price of a hotel room in Sandakan, which stands at $41, Sandakan Hotel stands out as an incredible deal. You can enjoy all the amenities and services of a high-end hotel without breaking the bank. From spacious and well-appointed rooms to friendly and attentive staff, every aspect of your stay at Sandakan Hotel is designed to exceed your expectations. Whether you are visiting Sandakan for business or leisure, Sandakan Hotel provides a comfortable and stylish retreat at an unbeatable price. Don't miss out on this incredible opportunity to enjoy affordable luxury in the heart of Sandakan. Book your stay at Sandakan Hotel today and create lasting memories without compromising your budget.

Outstanding Staff and Delicious Breakfast at Sandakan Hotel

The customer reviews for Sandakan Hotel are overwhelmingly positive, with guests highly recommending this establishment. One recurring theme in the reviews is the outstanding staff who go above and beyond to ensure a pleasant stay. Guests consistently mention the friendly and helpful nature of the hotel staff, who are always ready to assist with any queries or concerns. The staff's helpfulness and kindness are praised repeatedly, making guests feel welcome and valued throughout their stay. Another highlight of Sandakan Hotel is its delicious breakfast. Guests are delighted by the huge variety of meals available, with the breakfast spread receiving rave reviews. The breakfast staff are also commended for their friendliness and helpfulness, creating a warm and inviting atmosphere. Whether you're in the mood for local delicacies or international favorites, the breakfast at Sandakan Hotel is sure to satisfy even the most discerning palates. Overall, Sandakan Hotel is a convenient and clean establishment that offers a truly enjoyable stay. The lovely staff, delicious breakfast, and outstanding service make this hotel a top choice for travelers visiting Sandakan, Malaysia.

A Memorable Stay at Sandakan Hotel

Sandakan Hotel in Sandakan, Malaysia has received overwhelmingly positive customer ratings, making it an excellent choice for travelers seeking a comfortable and memorable stay. With an impressive overall rating of 8.0, this hotel has consistently exceeded guests' expectations and provided exceptional value for money. One of the standout features of Sandakan Hotel is its unbeatable location, which has earned it a remarkable rating of 8.3. Situated in the heart of Sandakan, guests have easy access to popular attractions, shopping centers, and dining options. Whether you're interested in exploring the rich history of Sandakan or immersing yourself in the vibrant local culture, this hotel's convenient location ensures that you're never far from the action. In addition to its prime location, Sandakan Hotel boasts a dedicated and friendly staff, receiving an impressive rating of 8.2 for staff performance. The attentive and professional team goes above and beyond to ensure that guests' needs are met with utmost care and efficiency. From the warm welcome at check-in to the personalized assistance throughout your stay, the staff at Sandakan Hotel is committed to providing a memorable and enjoyable experience for every guest. Furthermore, cleanliness is a top priority at Sandakan Hotel, evident from its exceptional rating of 7.9. Guests consistently praise the hotel's immaculate rooms and public areas, highlighting the attention to detail and high standards of cleanliness maintained throughout the property. Whether you're staying for a short business trip or a longer vacation, you can rest assured that your accommodation at Sandakan Hotel will be spotless and inviting. Overall, Sandakan Hotel's positive customer ratings across various categories speak volumes about its commitment to providing an exceptional stay. From its convenient location to its dedicated staff and impeccable cleanliness, this hotel offers a truly memorable experience for every guest. Book your stay at Sandakan Hotel and enjoy the perfect blend of comfort, convenience, and warm hospitality.

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Amenities and facilities

Very good7.7

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian cuisine in restaurant
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • International cuisine in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water
  • Individual air conditioning
  • Ironing facilities
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Palm Cafe
  • Cuisine: Chinese
  • Menu: Buffet
Palm Garden Chinese Restaurant
  • Cuisine: Chinese
  • Menu: Buffet

Location

Block 83, 4th Ave, Town Centre, Sandakan, Sabah, Malaysia, Sandakan City Center, Sandakan, Malaysia, 90000

Excellent8.5

Location

Airports
  • Sandakan Airport (SDK)
    8.8 km
  • Lahad Datu Airport (LDU)
    93.3 km
Public transportation
  • Labuk Bus Station
    280 m
Hospital or clinic
  • Borneo Dispensary
    80 m
Shopping
  • Harbour Mall Sandakan
    320 m
Convenience store
  • 7 Eleven
    90 m
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Sandakan Heritage Museum
    210 m
  • Agnes Newton Keith Home
    290 m
  • Japanese Cemetery
    300 m
  • The Parish of St Michael and All Angels
    540 m
  • Puu Jih Shih Buddhist Temple
    3.5 km
  • Sandakan War Memorial Park
    9.4 km
  • Sandakan Rainforest Discovery Centre (RDC)
    19.7 km
  • Gomantong Cave Sandakan
    34.9 km
  • Turtle Islands National Park
    35.3 km
Nearby landmarks
  • Sandakan Heritage Trail
    30 m
  • Kinabalu College at Sandakan
    40 m
  • Masjid Jamek Sandakan
    70 m
  • Borneo Dispensary
    80 m
  • Ang Bang Guan Seafood
    150 m
  • Suntos Supermarket
    150 m
  • Rotary Observation Pavilion
    180 m
  • Sandakan Rotary Observation Pavillion
    180 m
  • Tourism Information Centre
    190 m
  • English Tea House
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:45
Getting around
  • Travel time to airport (minutes)20
Extras
  • Daily Internet/Wi-Fi fee0 MYR
  • Breakfast charge (unless included in room price)25 MYR
The property
  • Year property opened1998
  • Number of floors7
  • Room voltage220
  • Number of rooms 105
  • Most recent renovation2020
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
Parking
  • Daily parking fee0 MYR

Reviews of Sandakan Hotel from real guests

Provided by verified guests of

Agoda logo
8.1
  • Location score 8.5 out of 10 and is a high score in Sandakan
    Location8.5
  • Service score 8.3 out of 10 and is a high score in Sandakan
    Service8.3
  • Value for money score 8.3 out of 10 and is a high score in Sandakan
    Value for money8.3
  • Cleanliness score 8 out of 10 and is a high score in Sandakan
    Cleanliness8.0
  • Facilities score 7.7 out of 10 and is a high score in Sandakan
    Facilities7.7
  • Room comfort and quality score 7.2 out of 10
    Room comfort and quality7.2
High score for Sandakan

Rating

9+ Exceptional (375)
8-9 Excellent (182)
7-8 Very Good (316)
6-7 Good (141)
<6 Below Expectation (198)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 1,212 verified guest comments
Changed to review page 1
  1. 6.4
    Good
    LAU from Malaysia
    Family with teens
    Junior Suite Queen
    Stayed 1 night in March 2025

    “1. Totally no star to front desk receptionist on 01/04/25 at 12.00p.m ,the thin young man receptionist, really no manner,BAD ATTITUDE ”

    1. This hotel behalf was totally don't know respect guest in room privacy, they was invasion guests privacy, house keeping came in when we are sleeping. 2. I'm booked a junior Suite room by Agoda platform which is the room with a queen size bed and a single bed. I checked in lately at midnight around 11.30p.m, then realized they had changed my room to one king size bed without my permission, I said my older child no bed to sleep , I want back my room, thy said my room had assigned to other's guest, I said add me a rolling bed, they said no house keeping go back home already, I said you have to solve my sleeping problem, then he at last changed my room to 2 double bed room, I thank you for his help as we can slept well that night. 2. On 02/04/25, this day morning around 10.45, the house keeping try to come in our room without my permission while we are still sleeping, we I am process check out, I asking the front desk receptionist (thin young man receptionist) 02/04/25 around 12p.m why your hotel housekeeping can doing their job like that, the above mentioned receptionist answer me really rude, no manner,no responsibility, no professional, bad attitude , raising his voice to order me listen to him first, he's explaination shown that he has the right to do that.He was so proud that he didn't realize that he made a big mistake. He even raised his voice and told me with disdain that they had called housekeeping ringing 3times outside my room door, and when we didn't answer them, they just opened the door and came in. I said that we were sleeping at that time, and we also pressed the privacy button light, and we didn't need housekeeping, because we only booked a room for one day. He said that he couldn't find the information of my room. Actually that there was a problem with your hotel's work procedures. You can call your colleague who checked in last night, or call the room to ask me, instead of breaking into the customer's room to check privately. When I asked him, he shook his hand really no manner and told me to shut up first in an extremely unreasonable way. He said to me with a rude face and a roll of his eyes that he spoke first, with an arrogant tone and arrogance to speak to the customer. This person is not qualified to be a front desk receptionist at all. He doesn't understand what it means to respect the privacy of guests. He is not capable of doing the job of a hotel front desk receptionist at all, until I said that I would complain on the agoda platform, he was willing to shut up. 3. I want to give a big thumbs up to the hotel's valet parking attendant. I give them 5 stars because they are very responsible, polite, smiling and their professional skills and services are comparable to those of a 5-star hotel.

    Reviewed April 01, 2025
  2. 9.2
    Exceptional
    AHMAD from Singapore
    Solo traveler
    Junior Suite Queen
    Stayed 4 nights in October 2023

    “Spacious Room & Bathroom, Strategic Location, Comfortable Bed”

    Pros - Although it is an old hotel, the room and bathroom were spacious, neat, clean, and well-maintained. Nice sea view from my room even though it was quite a distance away. The pillows and bed were comfortable. I have a good night's sleep. The air-con and lights were working just fine. The location was strategic, within a 5-10 mins walk to the mall, market, restaurants, and shops. The roads were also not crowded with vehicles. The breakfast was limited but delicious. Worth the money! Cons - There were only 2 power sockets, beside the dressing table and pantry, none was at the bedside. The shower glass would be flooded every time you finished taking your bath and the floor was quite slippery when wet. Tips - Please get the housekeeping staff to make up your room before 12 pm because they will end their work at 12 pm (according to one of the staff when I asked him to come back at 2 pm to clean up my room). Overall, I enjoyed my stay and the service.

    Reviewed October 13, 2023
  3. 8.4
    Excellent
    claire from Australia
    Couple
    Deluxe Family
    Stayed 1 night in June 2023

    “Clean budget friendly hotel”

    This is a budget friendly hotel. It wasnt my first choice but after experiencing a broken shower & no hot water at the elopura hotel (& a room change at 10.30pm at night) I didn't want to risk it staying the second time in Sandakan, after returning from river trip Pros - everything is as the description & photos Hot water & good pressure Big room enough for our luggage & small seating area. Clean Friendly accommodating staff Cons Limited local TV channels - no ability to stream Netflix (if that is what you are wanting) Tired looking room with dark wooden furniture from 90's The mosque is close by so you will definitely hear the call to prayer at 4.30am Breakfast was more limited compared to other places we stayed that said it was also the cheapest - you still get eggs, toast, rice noodles & coffee Sandakan waterfront is 4 streets away, a 5min walk away This is a tired town. It has a kinda poor / grubby feel to the town but everyone is friendly. We ate at bistro 88 down at the waterfront 2x various meals both tasty & good value

    Reviewed June 07, 2023
  4. 8.0
    Excellent
    RAMIZAH from Malaysia
    Family with young children
    Deluxe Family
    Stayed 2 nights in September 2024

    “A Favorite, But With a Service Issue”

    As a returning guest to Hotel Sandakan, I’ve generally had great experiences, and this stay was no different in many ways. Location The hotel is in a convenient spot, surrounded by many attractions (though I wasn’t particularly interested in them). For travelers looking to explore, the location is ideal. Cleanliness & Facilities The hotel is very clean and well-maintained. They've made many upgrades to their facilities, which is a nice touch, though I didn’t get the chance to explore all of them. Room The room was comfortable and spacious, fitting three adults and one young child with ease. No complaints here — it was a good space to relax in. Breakfast The breakfast here is one of the highlights. It’s not just basic offerings; they really go all out. I fell in love with the butter fried rice, and the variety available was impressive. The kitchen staff were incredibly nice and professional — I loved them all! Service Unfortunately, the service from the front desk left a bad taste in my mouth. On the day of check-in, around 11 a.m., a male receptionist refused my early check-in, even though I had arranged it with the hotel team a day prior for an additional RM50 fee. He accused me of lying, which was both shocking and disappointing. This encounter alone is why I feel compelled to give 1 star for the service. Overall Experience Despite that incident, I still love Hotel Sandakan. It remains my favorite place to stay when visiting Sandakan, and aside from the unfortunate interaction with the receptionist, my stay was enjoyable. I’m hoping future visits will be better!

    Reviewed September 27, 2024
  5. 8.4
    Excellent
    Fahizi from Malaysia
    Solo traveler
    Superior Twin Room
    Stayed 1 night in February 2025

    “One night stay”

    All of the previous issues in the review section by other guests including plug point, cleanliness, update of cafe, has been addressed. It feels old but some facilities hv been updated. A good night stay.

    Reviewed February 13, 2025
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