Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Genting Highlands Resort, Genting Highlands, Genting SkyWorlds Theme Park, Genting Highlands, Malaysia, 69000

Highlights

Great view

- Mountain and room views receive praise; renovated rooms are described...

Beautiful mountain view
Highly-rated bar

The room is clean, fair size and top class toilettries.
Highly rated by family travelers

Good for couple of family of 3.
Sparkling clean

- Rooms and public areas receive frequent praise for cleanliness and rec...

The room is clean, fair size and top class toilettries.

Facilities

Free Wi-Fi

Front desk [24-hour]

Fitness center

Restaurants

Bar

Airport transfer

Luggage storage

Room service [24-hour]

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Genting SkyWorlds Theme Park part of Genting Highlands, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Genting SkyWorlds Theme Park. Rated with 5.0 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Your dates are popular among travelersUsers are booking a place in Genting Highlands every 1 minutes on Agoda.com
Cleanliness 8.5
Location 8.5
Service 8.2
Facilities 8.1

Based on 702 verified reviews

Cleanliness score out of 10
Location score out of 10
Service score out of 10
Facilities score out of 10
Value for money score out of 10
Room comfort and quality score out of 10
  • "My family and I had an unforgettable stay at this hotel."
  • "Room was newly renovated & plush with great view."
  • "We still rated 5 stars as our stay was great overall."
  • "Free shuttle every 5min to First world hotel"
  • "The check-in process was smooth and efficient."
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Nearest transportation options

Genting Highlands Bus Terminal is within 0.83 km

See map

8.5Excellent

Location rating score

Excellent location - 220 meters from city center
Excellent for walking
More details on walking
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There are 26 places in walking distance!

Walkable places
Talking Garden
400 m
Genting SkyWorlds Theme Park
460 m
Hilltop Grocer
510 m
Starworld Casino
530 m
Arena of Stars
530 m
Popular landmarks
Sky Avenue
630 m
First World Plaza
750 m
Chin Swee Caves Temple
760 m
Snow World
770 m
Ripley's Believe It Or Not!
800 m
Closest landmarks
Maxims Hotel
320 m
Clinic Genting
400 m
Resort Hotel
460 m
Genting Hotel
500 m
Sky Avenue
630 m

Good to know

Value for money7.9
Location rating8.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport41.9 km

Select your room

1/8

Deluxe Room

29 m²/312 ft²
Max 2 adults
2 single beds or 1 king bed
1/7

Executive Room

60 m²/646 ft²
Max 2 adults
1 king bed or 2 single beds
1/6

Premier Room - Wellness Escapade Package

30 m²/323 ft²
Max 2 adults
2 single beds or 1 double bed
Mountain view
1/6

Premier Room

30 m²/323 ft²
Max 2 adults
2 single beds or 1 double bed
Preferred by Couples
Mountain view
1/3

Semi-duplex Room

Max 3 adults
1 king bed
1/3

Semi-duplex Room

Max 3 adults
1 king bed
1/2

A Luxury Staycation Awaits at Highlands Hotel - Executive Suite

60 m²/646 ft²
Max 2 adults
1 queen bed or 2 single beds
1/1

Semi-duplex Room

117 m²/1259 ft²
Max 3 adults
1 king bed
1/3

Double or Twin Maxims Executive

Max 251 adults
1/1

Executive Twin Room

60 m²/646 ft²
Max 3 adults
2 single beds

Frequently asked questions

Yes, Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel has a convenience store on site.

Yes, Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel has an ATM/cash machine on site.

Yes, Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel provides both laundry and dry cleaning services.

Yes, Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel provides airport transfer services.

Clinic Genting is 0.4 km from Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel.

Yes, free Wi-Fi is available in all rooms at Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel, though some Wi-Fi may have an additional charge.

Yes, Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel has a designated smoking area.

Yes, Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel has shops on site.

Yes, Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel has a restaurant.

Yes, Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel offers a shuttle service.

Yes, Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel provides safety deposit boxes.

Check-in at Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel is at 03:00 PM and check-out is at 12:00 PM.

Yes, Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel provides luggage storage.

Yes, cots are available at Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel free of charge.

Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel is approximately 0.63 km from Sky Avenue.

Yes, Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel offers contactless check-in/out.

Yes, Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel offers 24-hour room service.

Yes, there are dining options available, including a restaurant, coffee shop, and bar at Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel.

Yes, Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel has a 24-hour front desk.

Yes, Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel is a 100% non-smoking property, although it has a designated smoking area.

Room view requests at Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel are subject to availability upon check-in.

Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel has an elevator, but the total number of floors is not specified.

Parking is available at Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel, but charges apply.

Yes, Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel has a concierge.

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More about Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel

More about Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel

Experience Luxury and Excitement at Resorts World Genting – Highlands Hotel

Welcome to Resorts World Genting – Highlands Hotel, a luxurious 5-star hotel nestled in the breathtaking Genting Highlands of Malaysia. With its stunning architecture and world-class amenities, this hotel offers an unforgettable experience for both leisure and business travelers. Boasting a total of 843 elegantly designed rooms, Resorts World Genting – Highlands Hotel ensures a comfortable and relaxing stay for every guest. Each room is tastefully furnished with modern decor and equipped with all the necessary amenities to meet the needs of discerning travelers. Whether you choose a cozy deluxe room or a spacious suite, you can expect nothing less than utmost comfort and convenience. Check-in at Resorts World Genting – Highlands Hotel begins at 03:00 PM, allowing you to start your vacation or business trip at your own pace. The friendly and professional staff will ensure a seamless check-in process, making you feel welcomed from the moment you step foot into the hotel. On the day of departure, check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely breakfast or wrap up any last-minute activities before bidding farewell to this enchanting retreat. Families traveling with children will find Resorts World Genting – Highlands Hotel to be an ideal choice. The hotel's child policy allows children between the ages of 2 to 11 to stay free of charge, making it a budget-friendly option for families. With spacious rooms and a variety of family-friendly facilities, including a swimming pool and play area, the hotel ensures a memorable and enjoyable stay for guests of all ages. Immerse yourself in luxury, comfort, and excitement at Resorts World Genting – Highlands Hotel. Whether you're seeking a relaxing getaway or an adventurous retreat, this 5-star hotel promises an unforgettable experience in the heart of Genting Highlands, Malaysia.

Endless Entertainment at Resorts World Genting – Highlands Hotel

Resorts World Genting – Highlands Hotel in Genting Highlands, Malaysia, offers a plethora of entertainment facilities that will make your stay truly unforgettable. From world-class shopping to exhilarating casino games, there is something for everyone to enjoy. Indulge in retail therapy at the hotel's exclusive shops, where you can find a wide range of luxury brands and designer labels. Whether you're looking for fashion, accessories, or souvenirs, these shops have it all. For those feeling lucky, the casino at Resorts World Genting – Highlands Hotel is a must-visit. Step into a vibrant and energetic atmosphere filled with thrilling games and the chance to win big. Whether you prefer table games or slot machines, the casino offers a variety of options to cater to every gaming preference. After a day of exploring and gaming, unwind at the hotel's bar, where you can savor delicious cocktails and beverages in a relaxed setting. Enjoy the company of friends or meet fellow travelers as you sip on your favorite drinks. If you're in the mood to dance the night away, head to the hotel's nightclub. With its lively music, energetic crowd, and stylish ambiance, the nightclub promises a night of fun and excitement. For those looking for some friendly competition, the hotel's games room is the perfect spot. Challenge your friends or family to a game of billiards, table tennis, or board games, and create lasting memories together. At Resorts World Genting – Highlands Hotel, the entertainment possibilities are endless. Whether you're a shopaholic, a gaming enthusiast, or simply looking to unwind, this hotel has it all. Get ready for an unforgettable experience filled with excitement and entertainment.

Stay Active at Resorts World Genting – Highlands Hotel's State-of-the-Art Fitness Center

Resorts World Genting – Highlands Hotel is your ultimate destination for a fitness-focused getaway. With its state-of-the-art fitness center, guests can stay active and maintain their workout routine even while on vacation. Equipped with top-of-the-line exercise machines and equipment, this fitness center offers the perfect setting for a challenging workout session. Whether you prefer cardio exercises or strength training, the fitness center at Resorts World Genting – Highlands Hotel has it all. Get your heart pumping on the treadmills, elliptical machines, or stationary bikes, or work on building your muscles with the weightlifting equipment. The fitness center also features a variety of free weights and resistance training machines, providing ample options for a full-body workout. What sets this fitness center apart is its stunning panoramic views of the surrounding mountains. As you work up a sweat, you can enjoy breathtaking vistas that will inspire and motivate you to push your limits. With its spacious layout and modern design, the fitness center creates an inviting and energizing atmosphere that will make your workout experience truly enjoyable. Whether you're a fitness enthusiast or just looking to stay active during your stay, the fitness center at Resorts World Genting – Highlands Hotel is the perfect place to achieve your health and wellness goals. So, pack your workout gear and get ready to sweat it out in style at this exceptional hotel's sports facilities.

Exceptional Convenience Facilities at Resorts World Genting – Highlands Hotel

Experience unparalleled comfort and ease during your stay at Resorts World Genting – Highlands Hotel, where a wide range of convenience facilities are at your fingertips. Enjoy the flexibility of 24-hour room service and daily housekeeping that ensure your needs are always met, whether you're relaxing in your room or exploring the vibrant surroundings. For added peace of mind, safety deposit boxes are available to secure your valuables, while the concierge service is ready to assist with all your travel and local inquiries. Stay connected and refreshed with complimentary Wi-Fi available in all rooms, making it easy to browse, work, or share your memorable moments. The hotel also offers laundry and dry cleaning services, along with luggage storage and a convenient on-site store, ensuring your stay is hassle-free. For those who smoke, a designated smoking area is thoughtfully provided, allowing you to enjoy your leisure time comfortably. All these amenities combine to create a seamless and enjoyable experience for every guest.

Convenient Transport Facilities at Resorts World Genting – Highlands Hotel

At Resorts World Genting – Highlands Hotel, guests can enjoy a range of convenient transport facilities to make their stay hassle-free. The hotel offers airport transfer services, ensuring a smooth and comfortable journey from the airport to the hotel. With this service, guests can relax and start their vacation as soon as they arrive. For those traveling with their own vehicles, the hotel provides valet parking services. This allows guests to conveniently drop off their cars at the hotel entrance and have them safely parked by professional staff. Additionally, the hotel offers a shuttle service, making it easy for guests to explore the surrounding area. Whether it's visiting the vibrant Genting Highlands Premium Outlets or exploring the breathtaking attractions nearby, the shuttle service ensures guests can easily access all the attractions without any transportation worries. Please note that car park charges are applied at Resorts World Genting – Highlands Hotel. This ensures that guests have a secure and well-maintained parking facility throughout their stay. With these transport facilities in place, guests can focus on enjoying their time at the hotel and exploring all that Genting Highlands has to offer.

Indulge in a Culinary Paradise at Resorts World Genting – Highlands Hotel

Resorts World Genting – Highlands Hotel takes dining to a whole new level with its exceptional range of culinary options. Whether you're craving a quick bite or a lavish feast, this hotel has got you covered. Start your day with a delicious breakfast at the coffee shop, where you can savor freshly brewed coffee and a delectable spread of pastries, fruits, and hot dishes. For a more formal dining experience, head to the hotel's restaurant, where you can indulge in a diverse menu featuring both local and international cuisines. From mouthwatering Malaysian delicacies to tantalizing Western dishes, there's something to satisfy every palate. If you prefer to dine in the comfort of your room, take advantage of the 24-hour room service and enjoy a sumptuous meal in privacy. With daily housekeeping ensuring a clean and comfortable environment, you can relax and focus on enjoying your dining experience to the fullest.

Luxurious Rooms and Suites at Resorts World Genting – Highlands Hotel

Resorts World Genting – Highlands Hotel offers a range of exquisite rooms and suites that cater to every traveler's needs. The Deluxe Room, spanning 29 square meters, provides a comfortable stay with the choice of 2 Single Beds or 1 King Bed. For those seeking a more spacious option, the Executive Suite offers 60 square meters of elegance, featuring either 1 King Bed or 2 Single Beds. Indulge in the Premier Room, offering 30 square meters of refined luxury and the option of 2 Single Beds or 1 Double Bed. Each room is thoughtfully designed to provide a relaxing ambiance, ensuring a restful night's sleep. By booking these exceptional rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, allowing you to make the most of your budget. With a user-friendly interface and secure payment options, Agoda ensures a seamless booking process, saving you time and effort. Experience the utmost convenience and book your stay at Resorts World Genting – Highlands Hotel through Agoda today.

Experience the Ultimate Mountain Retreat at Genting Highlands

Nestled in the breathtaking Titiwangsa Mountains, Resorts World Genting – Highlands Hotel offers a truly unforgettable escape in the heart of Genting Highlands, Malaysia. Known as the 'City of Entertainment', this vibrant hill resort is a popular destination for both locals and international travelers seeking a unique and thrilling experience. Perched at an elevation of 1,800 meters above sea level, Genting Highlands offers a cool and refreshing climate, making it the perfect getaway from the sweltering heat of the lowlands. The surrounding lush greenery and panoramic views of the mountains create a serene and tranquil atmosphere, allowing guests to unwind and rejuvenate in nature's embrace. Whether you're seeking adrenaline-pumping adventures, world-class entertainment, or simply a peaceful retreat, Genting Highlands has something for everyone.

Traveling to Resorts World Genting – Highlands Hotel from the Nearest Airports

Resorts World Genting – Highlands Hotel is a luxurious retreat nestled amidst the breathtaking beauty of Genting Highlands, Malaysia. With its convenient location, getting to the hotel from the nearest airports is a breeze. If you are flying into Kuala Lumpur International Airport (KLIA), the most common choice for international travelers, you have several transportation options to reach Resorts World Genting – Highlands Hotel. The fastest and most convenient way is to take a direct taxi or ride-sharing service, which will take approximately 1.5 hours. Alternatively, you can take the SkyBus or Aerobus to Genting Highlands and then transfer to the Genting Skyway cable car, which offers a scenic journey up the mountain to the hotel. Another nearby airport is Sultan Abdul Aziz Shah Airport (also known as Subang Airport), which mainly serves domestic flights. From here, you can take a taxi or ride-sharing service directly to Resorts World Genting – Highlands Hotel, which will take around 1 hour and 15 minutes. No matter which airport you arrive at, the journey to Resorts World Genting – Highlands Hotel is filled with stunning views and anticipation of the luxurious experience that awaits. So sit back, relax, and get ready to immerse yourself in the enchanting charm of Genting Highlands.

Discover Excitement and Tranquility at Resorts World Genting – Highlands Hotel

Nestled amidst the breathtaking landscape of Genting Highlands, Resorts World Genting – Highlands Hotel is surrounded by an array of exciting landmarks and attractions that cater to every traveler's desires. Just a stone's throw away, you'll find the exhilarating Genting SkyWorlds Theme Park, where you can embark on thrilling rides, immerse yourself in captivating shows, and create unforgettable memories with your loved ones. For those seeking a spiritual experience, the majestic Chin Swee Caves Temple is a must-visit. Perched atop a hill, this iconic temple offers stunning panoramic views of the surrounding mountains and lush greenery. Step inside and be mesmerized by the intricate architecture, ornate statues, and serene atmosphere that make it a sanctuary of peace and tranquility. If you're in need of a cool escape from the tropical heat, head to Snow World, where a winter wonderland awaits. Step into a world of ice and snow, complete with snow-covered landscapes, igloos, and ice sculptures. Whether you're building a snowman or sliding down the icy slopes, this wintry attraction promises a unique and unforgettable experience. For those with a taste for the extraordinary, Ripley's Believe It Or Not! Museum is a fascinating destination. Explore its oddities and curiosities, from shrunken heads to amazing feats of nature, as you delve into the world of the bizarre and unusual. Of course, no visit to Genting Highlands would be complete without trying your luck at the renowned Genting Highlands Casino. With a wide range of gaming options, from slot machines to table games, this world-class casino offers endless excitement and entertainment. For business travelers, the nearby Genting International Convention Centre (GICC) provides a convenient venue for conferences, exhibitions, and events. With state-of-the-art facilities and a stunning mountain backdrop, it's the perfect setting to combine work with leisure. Other attractions in the vicinity include the Arena of Stars, a renowned concert venue that has hosted international acts, and the Starworld Casino, where you can indulge in a thrilling gaming experience. Nature enthusiasts will appreciate a visit to Highlands Mushroom, where you can explore the fascinating world of mushroom cultivation and learn about the health benefits of these incredible fungi. Last but not least, the iconic Casino De Genting offers a vibrant and lively atmosphere, with a wide range of gaming options, live performances, and fantastic dining choices. With such a diverse range of landmarks and attractions right at your doorstep, Resorts World Genting – Highlands Hotel is the perfect base for your Genting Highlands adventure.

Convenient Access to Public Transport at Resorts World Genting – Highlands Hotel

Nestled in the heart of Genting Highlands, Resorts World Genting – Highlands Hotel offers easy access to several public transport stations, ensuring a hassle-free journey for guests. Just a stone's throw away from the hotel is the Genting Highlands Bus Terminal, a bustling transportation hub that connects visitors to various destinations in Malaysia. From here, travelers can hop on a bus and explore nearby attractions such as the Genting Highlands Theme Park, Chin Swee Caves Temple, and Awana Skyway. Additionally, the Genting Highlands Bus Terminal provides convenient access to major cities like Kuala Lumpur, making it a convenient choice for those looking to explore beyond the highlands. With regular bus services operating to and from the terminal, guests can easily plan day trips or even extend their stay to discover the vibrant city life and cultural landmarks of Kuala Lumpur. Resorts World Genting – Highlands Hotel's proximity to the Genting Highlands Bus Terminal ensures that guests can enjoy the convenience of public transportation, allowing them to effortlessly explore the stunning surroundings and beyond.

A Gastronomic Adventure Awaits

Resorts World Genting – Highlands Hotel is surrounded by a plethora of dining options that will satisfy every palate. Start your day with a cup of freshly brewed coffee at Starbucks Coffee or indulge in a hotpot feast at Beauty In The Pot. For a wide variety of international cuisines, head to Coffee Terrace, where you can savor dishes from around the world. Craving for some authentic Malaysian flavors? Look no further than Babajia, which serves up traditional local dishes that will tantalize your taste buds. If you're in the mood for Japanese cuisine, Munakata Ramen offers a delectable selection of ramen and other Japanese favorites. For a taste of Chinese cuisine, East Court Restaurant is the place to go, with its extensive menu of Cantonese and Szechuan dishes. The Olive is perfect for those seeking a fine dining experience, with its elegant ambiance and exquisite Mediterranean dishes. Grab a quick bite or enjoy a leisurely cup of coffee at Lobby Cafe, or savor the familiar flavors of Pizza Hut. And for those who love Korean fried chicken, Kyochon is a must-visit, serving up crispy and flavorful chicken that will leave you craving for more. With such a diverse range of dining options just steps away from the hotel, your culinary adventure awaits at Resorts World Genting – Highlands Hotel.

Shop 'til you drop at First World Plaza and Sky Avenue

Resorts World Genting – Highlands Hotel is conveniently located near two iconic shopping landmarks - First World Plaza and Sky Avenue. Step into First World Plaza and immerse yourself in a world of retail therapy. With over 80 boutiques and stores, you'll find everything from fashion and accessories to electronics and souvenirs. Indulge in a shopping spree and discover the latest trends or pick up unique gifts to take back home. For an elevated shopping experience, head to Sky Avenue. This vibrant lifestyle mall is a shopping haven with a wide array of international and local brands. From luxury fashion labels to popular high street stores, Sky Avenue has it all. Take a leisurely stroll through the mall and explore the countless shops, or grab a bite to eat at one of the many restaurants and cafes. Whether you're a shopaholic or simply enjoy browsing, the shopping landmarks surrounding Resorts World Genting – Highlands Hotel offer endless opportunities for retail therapy and entertainment.

Affordable Luxury: Experience Resorts World Genting – Highlands Hotel at an Unbeatable Price

Indulge in the lap of luxury without breaking the bank at Resorts World Genting – Highlands Hotel. With an average room price of just $317, this hotel offers an unparalleled experience that is worth every penny. Compared to the average price of a hotel room in Genting Highlands, which is $84, Resorts World Genting – Highlands Hotel provides exceptional value for money. Despite its lavish amenities and world-class service, this hotel remains affordable, making it the perfect choice for both leisure and business travelers. Whether you are seeking a romantic getaway, a family vacation, or a corporate retreat, Resorts World Genting – Highlands Hotel offers a range of room options to suit every budget and preference. From cozy standard rooms to spacious suites, each accommodation is tastefully designed and equipped with modern amenities to ensure a comfortable stay. So why settle for less when you can experience luxury at an unbeatable price at Resorts World Genting – Highlands Hotel?

Friendly Staff, Clean Rooms, and Amazing Views

Resorts World Genting – Highlands Hotel has received rave reviews from its satisfied guests. The hotel is known for its friendly and helpful staff who go above and beyond to ensure a pleasant stay. Guests have praised the hotel's cleanliness, with rooms that are described as clean, cozy, and offering stunning views of Genting Highlands. The convenient location of the hotel allows for easy access to shopping and dining options. Guests have also commended the hotel for being worth the money, with spacious rooms that provide an amazing experience. Overall, Resorts World Genting – Highlands Hotel offers a memorable stay with its friendly staff, clean rooms, and breathtaking views.

Unforgettable Experiences Await at Resorts World Genting – Highlands Hotel

Resorts World Genting – Highlands Hotel has garnered a reputation for providing unforgettable experiences to its guests. With an impressive overall rating of 8.2, this hotel offers exceptional value for money, making it a top choice for budget-conscious travelers. The facilities at Resorts World Genting – Highlands Hotel also received high praise, with a rating of 8.0. From the moment you step into the hotel, you'll be greeted by a world-class environment that caters to your every need. Whether you're looking to relax by the pool or indulge in a spa treatment, the hotel's facilities are sure to exceed your expectations.

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Amenities and facilities

Excellent8.1

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
Things to do, ways to relax
  • Casino
  • Fitness center
  • Game room
  • Gym/fitness
  • Nightclub
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
Access
  • Front desk [24-hour]
  • Pets allowed unavailable
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Closet
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Seating area
  • Shower
  • Smoking allowed
  • Telephone
  • Toiletries
  • TV

Location

Genting Highlands Resort, Genting Highlands, Genting SkyWorlds Theme Park, Genting Highlands, Malaysia, 69000

Excellent8.5

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    41.9 km
  • Kuala Lumpur International Airport (KUL)
    75.9 km
Public transportation
  • Genting Highlands Bus Terminal
    830 m
  • Genting Skyway
    3.1 km
Hospital or clinic
  • Clinic Genting
    400 m
Shopping
  • First World Plaza
    750 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Genting SkyWorlds Theme Park
    460 m
  • Sky Avenue
    630 m
  • First World Plaza
    750 m
  • Chin Swee Caves Temple
    760 m
  • Snow World
    770 m
  • Ripley's Believe It Or Not!
    800 m
  • Masjid Yayasan Mohamed Noah
    2.2 km
  • Genting Strawberry Leisure Farm
    3.5 km
  • Skyway
    3.8 km
  • Gunung Bunga Buah
    7.5 km
Nearby landmarks
  • Maxims Hotel
    320 m
  • Clinic Genting
    400 m
  • Talking Garden
    400 m
  • Genting SkyWorlds Theme Park
    460 m
  • Resort Hotel
    460 m
  • Genting Hotel
    500 m
  • Hilltop Grocer
    510 m
  • Starworld Casino
    530 m
  • Arena of Stars
    530 m
  • The Arena of Stars
    560 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • The property does not accept third party's credit and debit card.
  • The credit card used for payment at the time of booking needs to be shown upon check-in.
  • A security deposit of MYR 200 per room is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • All room view requests are subject to availability upon check-in.
  • Guests may travel between the airport and the property by bus effective from March 1, 2020. Ticket purchase can be made at any ticket counter located at Kuala Lumpur International Airport (KLIA), Kuala Lumpur International Airport 2 (KLIA 2) and Awana Sky Central. Please contact the property directly for more information.

    Below is the bus schedule between the airport and the property:
    KLIA to Awana Sky Central - 11.35 AM, 01:30 PM, 04:30 PM and 06:30 PM
    KLIA 2 to Awana Sky Central - 12:00 PM, 01:45 PM, 04:45 PM and 06:45 PM
    Awana Sky Central to KLIA / KLIA 2 - 09:30 AM, 11:00 AM, 02:00 PM and 04:00 PM

  • Parking is available and will be charged on site.
  • Please be informed that all room bookings must be made under the full name as stated in the guest’s Identification Card (IC) or passport. This is required for verification purposes during check-in. Kindly ensure that the name provided at the time of booking matches the official identification document to avoid any inconvenience upon arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee509 MYR
The property
  • Number of rooms 843
Parking
  • Daily parking fee12 MYR

Property announcements

As part of our continuous commitment to improving our property and services, we are renovating several floors at Resorts World Genting - Highlands Hotel.  During this period, guests may experience some construction noise. We regret any inconvenience caused and greatly appreciate your understanding during this time. Further updates will be shared as we progress with the refurbishment.

The property informed that road access charge will be implemented at Genting Highlands. All visitors entering the designated areas will be required to pay the applicable road charges.
Genting Malaysia Berhad would like to confirm that there will be charges for vehicles entering Jalan Genting Highlands at a date to be announced. More information will follow once details are ready on this private road charge (Caj Jalan Persendirian).
The private road charge is necessary due to the steep and escalating costs of maintaining the 24-km private road and its slopes which have been borne solely by us since the 1960s. Privately built by Genting Malaysia on difficult and mountainous terrain, Jalan Genting Highlands provides safe access to Resorts World Genting as well as mountainside destinations other than those of Genting Malaysia.
Heavy usage on Jalan Genting Highlands have caused a tremendous amount of wear and tear, and requires constant maintenance to ensure the safety of the road users. On the “user pays” principle, the private road charge is the most sustainable path to defray the cost of upkeep, repairs, maintenance and other unforeseen incidents. This is to ensure the road continues to be safe for all users, and provide access to the entire Genting Highlands community, businesses, millions of tourists and members of the public from all over the country.
This is a private initiative on a private road on private land. Genting Malaysia takes the responsibility of maintaining the safety of both the roads and the slopes seriously. Working on mountainous terrain is challenging, hazardous and expensive, but it is essential to ensure the safety of the road and the slopes for continuous improvement for all users. Genting Malaysia also employs teams stationed at mid-hill and hilltop on standby 24/7 for any contingencies with trained emergency response teams in case of mishaps and accidents.

Kindly be informed that effective 5 January 2026, the property will be implementing a Sustainability Fee of MYR 7.00 per room per night. This fee will be collected by the property upon guest check-in.

Reviews of Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel from real guests

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8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 7.2
  • 8.0
  • 10
  • 8.4
  • 10
  • 9.2
  • 7.6
  • 4.0
  • 10
  • 10

Most recent

From 654 reviews

  • Cleanliness score 8.5 out of 10
  • Location score 8.5 out of 10 and is a high score in Genting Highlands
  • Service score 8.2 out of 10 and is a high score in Genting Highlands
  • Facilities score 8.1 out of 10 and is a high score in Genting Highlands
  • Value for money score 7.9 out of 10 and is a high score in Genting Highlands
  • Room comfort and quality score 6.4 out of 10

Review summary

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The hotel is praised for its high-quality rooms and great location by many guests, making it an excellent choice. The friendly and helpful staff is another highlight, with many guests noting their positive experiences. Guests appreciate the hotel's good value for money, which is mentioned in multiple reviews.

A number of guests have criticized the hotel for poor service and limited breakfast options, which may be a concern for those who prioritize these aspects of their stay.

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Cleanliness

Mentioned in 9 reviews
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77% Positive
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22% Unfavourable

Check in

Mentioned in 9 reviews
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22% Positive
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77% Unfavourable

Room comfort

Mentioned in 8 reviews
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75% Positive
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25% Unfavourable

Service

Mentioned in 7 reviews
sentiment-positive-indicator
28% Positive
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71% Unfavourable

Value for money

Mentioned in 6 reviews
sentiment-positive-indicator
33% Positive
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66% Unfavourable

Location

Mentioned in 5 reviews
sentiment-positive-indicator
60% Positive
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40% Unfavourable

Bathroom

Mentioned in 3 reviews
sentiment-positive-indicator
33% Positive
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66% Unfavourable

Room size

Mentioned in 3 reviews
sentiment-positive-indicator
66% Positive
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33% Unfavourable

Room view

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive
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  1. 10.0Exceptional

    Poon from Singapore
    Family with young children
    Premier Room
    Stayed 2 nights in December 2025

    “Perfect Stay in the Clouds”

    My family and I had an unforgettable stay at this hotel. From the moment we arrived, everything felt truly luxurious, yet welcoming and relaxed. Our suite was spotless, beautifully furnished, and clearly very well maintained, with thoughtful touches throughout. Housekeeping did an excellent job every day, keeping the room fresh and organized without ever being intrusive. The location felt secure and convenient, so getting around with the kids was stress-free. Overall, it was the perfect family-friendly luxury stay, and we would happily return.

    Reviewed January 05, 2026
  2. 10.0Exceptional

    Aki from Malaysia
    Family with young children
    Premier Room
    Stayed 2 nights in October 2025

    “A space that satisfies children and is enjoyable for adults as well.”

    There are two types of amusement parks, outdoor and indoor, where you can enjoy yourself from morning to night (be mindful of outdoor weather). In addition to the amusement park, there is also a game center. For adults, there are bars, casinos, and shopping malls, with restaurants open 24 hours offering a variety of options from affordable to high-end dining.

    Reviewed October 17, 2025
    Auto-translated through generative A.I.
  3. 9.2Exceptional

    Mumtaj from Singapore
    Group
    Premier Room
    Stayed 2 nights in July 2025

    “Lovely hotel”

    Great location Clean room Beautiful mountain view Easy access to Skyavenue mall Free shuttle every 5min to First world hotel Casino very very near

    Reviewed August 02, 2025

    Dear Valued Guest, Thank you for your wonderful feedback. We are pleased to know that you had an enjoyable stay and that our team was able to meet your expectations. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional experience. Socially Yours, The Management

    Responded October 15, 2025
    Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel
  4. 8.4Excellent

    ng from Singapore
    Family with teens
    Premier Room
    Stayed 1 night in July 2025

    “Excellent Stay ”

    The check-in process was smooth and efficient. The staff was friendly, attentive, and always willing to assist with any questions. The room was clean, comfortable, and well-maintained, with all the amenities I needed for a pleasant stay. I especially enjoyed the comfortable bed and the view from my window. One thing bad which a bit far from the first world side. We just notice it have shuttle van when the last night that we stay there.

    Reviewed July 16, 2025

    Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know that you had a pleasant stay with us. Your kind words are truly appreciated and serve as encouragement for our team to continue providing excellent service. We look forward to welcoming you back in the near future. Socially Yours, The Management

    Responded July 25, 2025
    Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel
  5. 8.0Excellent

    Zeti from Malaysia
    Family with young children
    Premier Room
    Stayed 1 night in November 2024

    “PLEASANT BUT PRICEY”

    Overal we had a nice pleasant stay in your hotel. The room is clean, fair size and top class toilettries. We received the welcome gift and the use of Nespresso Machine. Just wish the rate were lower. We paid RM 8++ for one nite with no breakfast. Hotel has no lounge to have a drink or a coffee house. Need to go to the next door building or attached building that has Kopitiam standard for the food. It doesnt fit with the rate of the hotel for RM8++ standard.

    Reviewed February 26, 2025

    Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know that you had a pleasant stay with us. Your kind words are truly appreciated and serve as encouragement for our team to continue providing excellent service. We look forward to welcoming you back in the near future. Socially Yours, The Management

    Responded July 25, 2025
    Resorts World Genting - RW Hotel, Formerly known as Highlands Hotel
Changed to review page 1

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