Resorts World Genting - Crockfords

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Genting Highlands Resort, Genting Highlands, Genting SkyWorlds Theme Park, Genting Highlands, Malaysia, 69000

Highlights

Excellent room comfort & quality

- Rooms receive frequent praise for spacious layouts, stylish design, an...

We had a memorable stay at Crockfords MJ suite.
Ideal location

- Prime spot next to SkyAvenue, First World Mall, casino, cable car and...

One of the best hotel in Genting!
Comfortable mattresses

- Room beds and pillows frequently earn praise for comfort and support,...

Bed is comfortable 😁 pillow is 👍 very comfortable.
Great for children

Free bear for kid and macarons for adults.
Great view

Breakfast was good, with the same mountain.

Facilities

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Restaurants

Bar

Sauna

About us

Experience the excitement of Resorts World Genting - Crockfords in Genting SkyWorlds Theme Park. Two travelers can enjoy thrilling rides with breathtaking highland views. The hotel offers luxurious rooms with air conditioning, free Wi-Fi, and some boast stunning mountain views. Unwind at the stylish bar or savor gourmet dining at the restaurant. For relaxation, take advantage of the indoor pool and steam room. Conveniently located, it’s a short walk to First World Plaza and Sky Avenue, with easy casino and mall access. Unique amenities include complimentary snacks, fruits, and a cute teddy bear for a memorable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Genting Highlands every 1 minutes on Agoda.com
  • Really love and enjoy my stay! keep up the good job, team!!
    Low
    Singapore
  • Couldn't fault the accommodation
    Garry
    Singapore
  • Very professional staff
    Ammar
    Australia
  • Despite these minor issues, we thoroughly enjoyed our stay.
    Shanmugasundaram
    Singapore
  • Clean place and friendly staff will come and visit again
    CHONG
    Malaysia
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Nearest transportation options

Genting Highlands Bus Terminal is within 0.22 km

See map

9.5Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 68 places in walking distance!

Walkable places
Sky Avenue
70 m
Sky Casino
80 m
Casino De Genting
80 m
Resorts World Genting
90 m
Arena of Stars
90 m
Popular landmarks
Snow World
180 m
Genting SkyWorlds Theme Park
210 m
First World Plaza
210 m
Ripley's Believe It Or Not!
260 m
Chin Swee Caves Temple
1.3 km
Closest landmarks
Resort Hotel
150 m
Snow World
180 m
Starworld Casino
180 m
Skytropolis Indoor Theme Park
190 m
Genting SkyWorlds Theme Park
210 m

Good to know

Value for money8.9
Location rating9.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport42.5 km

Select your room

1/15

Superior Room

50 m²/538 ft²
Max 2 adults
1 king bed or 2 single beds

9.3

Exceptional

Room comfort
Mountain view
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Scale
Shower
Toiletries
Towels
Internet access – wireless
Radio
Satellite/cable channels
Streaming service like Netflix
Telephone
1/15

Studio Suite

50 m²/538 ft²
Max 2 adults
1 king bed

9.5

Exceptional

Room comfort
Mountain view
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Scale
Shower
Toiletries
Towels
Internet access – wireless
Radio
Satellite/cable channels
Streaming service like Netflix
Telephone
1/14

Studio Suite - Morning Bliss Package

50 m²/538 ft²
Max 2 adults
1 king bed

9.4

Exceptional

Room comfort
Outdoor view
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Radio
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
TV [flat screen]
1/12

Executive Suite

100 m²/1076 ft²
Max 2 adults
1 super king bed

8.6

Excellent

Room comfort
Outdoor view
Electric kettle
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
Shower
Toiletries
Towels
Walk-in shower
Internet access – wireless
LAN Internet in room [free]
Radio
1/10

Superior Room - Morning Bliss Package

50 m²/538 ft²
Max 2 adults
1 king bed or 2 single beds
Preferred by Couples

8.8

Excellent

Room comfort
Mountain view
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Scale
Shower
Toiletries
Towels
Radio
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
1/8

Superior Room - Genting SkyWorlds Theme Park Room Package

50 m²/538 ft²
Max 2 adults
1 king bed or 2 single beds

8.8

Excellent

Room comfort
Mountain view
Bathrobes
Hair dryer
Mirror
Scale
Shower
Toiletries
Towels
Satellite/cable channels
Telephone
TV
TV [flat screen]
Video game console
Wi-Fi [free]
Air conditioning
1/7

Junior Suite

62 m²/667 ft²
Max 2 adults
1 super king bed

9.3

Exceptional

Room comfort
Outdoor view
Electric kettle
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
Separate shower/bathtub
Shower
Toiletries
Towels
Walk-in shower
Internet access – wireless
On-demand movies
1/7

Superior Family

50 m²/538 ft²
Max 3 adults
1 king bed and 1 single bed
Fits groups
Mountain view
Electric kettle
Bathrobes
Hair dryer
Mirror
Private bathroom
Scale
Shower
Toiletries
Towels
Internet access – wireless
Radio
Satellite/cable channels
Streaming service like Netflix
Telephone
1/7

Superior Room - Skytropolis Indoor Theme Park Package

50 m²/538 ft²
Max 2 adults
1 king bed or 2 single beds

8.9

Excellent

Room comfort
Mountain view
Bathrobes
Hair dryer
Mirror
Scale
Shower
Toiletries
Towels
Satellite/cable channels
Telephone
TV
TV [flat screen]
Video game console
Wi-Fi [free]
Air conditioning
1/7

Superior Room - Dawn Indulgence Package

50 m²/538 ft²
Max 2 adults
1 king bed or 2 single beds
Mountain view
Bathrobes
Hair dryer
Mirror
Scale
Shower
Toiletries
Towels
Satellite/cable channels
Telephone
TV
TV [flat screen]
Video game console
Wi-Fi [free]
Air conditioning

Frequently asked questions

Genting SkyWorlds Theme Park is about 0.21 km away.

Check-in is at 03:00 PM and check-out is at 12:00 PM.

Yes, Resorts World Genting - Crockfords provides daily housekeeping.

Yes, Resorts World Genting - Crockfords offers an airport transfer service.

Nearby options include Sky Avenue (0.07 km) and various dining/shopping areas around Resorts World Genting.

Reception staff speak Chinese (Mandarin), English, and Malay.

Yes, Resorts World Genting - Crockfords has concierge services.

Yes, there is free Wi-Fi in all rooms.

Yes, car park charges are applied on site.

Yes, Resorts World Genting - Crockfords offers luggage storage.

Yes, baby cots are available (cot: free).

Yes, Resorts World Genting - Crockfords has a fitness center.

Yes, the property has an elevator.

Yes, Resorts World Genting - Crockfords offers dry cleaning and laundry services.

Yes, Resorts World Genting - Crockfords has a restaurant.

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More about Resorts World Genting - Crockfords

More about Resorts World Genting - Crockfords

Luxury and Elegance at Resorts World Genting - Crockfords

Indulge in a lavish retreat at Resorts World Genting - Crockfords, a prestigious 5-star hotel nestled in the heart of Genting Highlands, Malaysia. With its impeccable service, opulent decor, and unrivaled attention to detail, this exquisite hotel promises an unforgettable experience for discerning travelers. As you step into the grand lobby of Resorts World Genting - Crockfords, you'll be greeted by a sense of luxury and sophistication. With its stunning architecture and elegant furnishings, the hotel exudes an air of timeless elegance. The 140 well-appointed rooms and suites are tastefully decorated, combining classic charm with modern amenities to create a haven of comfort and tranquility. One of the standout features of this exceptional hotel is its child-friendly policy. Families traveling with children between the ages of 3 to 12 can rejoice, as Resorts World Genting - Crockfords allows them to stay free of charge. This thoughtful policy ensures that families can enjoy a memorable vacation without worrying about additional costs, making it an ideal choice for a family getaway.

Indulge in Relaxation and Rejuvenation at Resorts World Genting - Crockfords

Resorts World Genting - Crockfords offers a range of entertainment facilities that are designed to help guests unwind and rejuvenate. Step into a world of tranquility at the sauna and steam room, where you can let the heat melt away your stress and tension. The sauna provides a dry heat experience, while the steam room offers a soothing mist that helps to open up your pores and cleanse your body. For those seeking the ultimate pampering experience, the spa at Resorts World Genting - Crockfords is the perfect destination. Indulge in a variety of treatments, from soothing massages to invigorating facials, all performed by skilled therapists in a serene and luxurious setting. Whether you are in need of deep relaxation or a revitalizing boost, the spa offers a range of options to cater to your individual needs. Immerse yourself in a world of tranquility and emerge feeling refreshed and rejuvenated.

Unwind and Stay Active at Resorts World Genting - Crockfords's Indoor Pool

Resorts World Genting - Crockfords offers a luxurious and invigorating stay with its state-of-the-art indoor pool. Perfect for both leisurely swims and intense workouts, this stunning facility provides a serene and refreshing atmosphere for guests to unwind and stay active. The indoor pool at Resorts World Genting - Crockfords is designed to cater to the needs of all guests. Whether you are a beginner or a seasoned swimmer, you can enjoy a rejuvenating swim in the crystal-clear waters. Take a few laps to start your day off right or simply relax and soak in the tranquil ambiance. Surrounded by lush greenery and offering breathtaking views of the surrounding mountains, the indoor pool provides a truly immersive experience. Guests can bask in the natural light that filters through the large windows, creating a serene and calming environment. Whether you want to swim a few laps, lounge by the poolside, or simply enjoy the scenic views, the indoor pool at Resorts World Genting - Crockfords is the perfect place to relax and rejuvenate.

Convenience Facilities at Resorts World Genting - Crockfords

At Resorts World Genting - Crockfords, guests can enjoy a range of convenient facilities that enhance their stay in Genting Highlands, Malaysia. The hotel offers a laundry service, ensuring that guests can keep their clothes fresh and clean throughout their visit. The friendly and professional concierge team is always on hand to assist with any requests or inquiries, providing personalized recommendations and making reservations for local attractions or restaurants. One of the standout features of Resorts World Genting - Crockfords is the complimentary Wi-Fi available in all rooms. Whether guests need to catch up on work emails, stream their favorite shows, or stay connected with loved ones, they can do so effortlessly with the high-speed internet access provided. Additionally, the hotel offers dry cleaning services, making it convenient for guests to have their garments professionally cleaned and pressed. For guests who need to store their luggage before check-in or after check-out, the hotel provides luggage storage facilities. This allows guests to explore the area without the burden of carrying their bags, giving them more freedom to enjoy their time in Genting Highlands. Furthermore, the hotel ensures that each room is meticulously cleaned and maintained with daily housekeeping services, providing a comfortable and hassle-free environment for guests throughout their stay. With these convenient facilities, Resorts World Genting - Crockfords aims to provide a seamless and enjoyable experience for all its guests.

Convenient Transport Facilities at Resorts World Genting - Crockfords

Resorts World Genting - Crockfords offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, allowing you to start your vacation as soon as you land. The professional and friendly staff will be waiting to whisk you away to the hotel, ensuring a smooth and comfortable journey. If you prefer to drive to the hotel, Resorts World Genting - Crockfords offers valet parking services. Simply hand over your keys to the dedicated valet team, and they will take care of parking your vehicle securely. For self-parking, the hotel also provides a spacious car park, ensuring that you have a convenient place to park your vehicle during your stay. It is worth noting that car park charges are applied, but the peace of mind knowing your vehicle is safe and easily accessible is well worth it.

Luxurious Room Facilities at Resorts World Genting - Crockfords

Step into a realm of comfort and sophistication at Resorts World Genting - Crockfords, where every room is designed to elevate your stay. Each elegantly appointed room features air conditioning, ensuring a perfect climate regardless of the weather outside. Guests can indulge in a selection of in-house movies on the television, or catch up on the latest news with a daily newspaper delivered right to your door. For those who appreciate the finer things in life, complimentary bottled water and a well-stocked mini bar await, alongside a convenient refrigerator to keep your refreshments cool. The thoughtful amenities extend to a coffee and tea maker, allowing you to enjoy your favorite brews at any time. Luxurious bathrobes and plush towels provide a spa-like experience, while blackout curtains ensure a restful night’s sleep. With complimentary toiletries and a hair dryer available, every detail has been meticulously considered to enhance your comfort. Experience a harmonious blend of relaxation and luxury in the serene surroundings of Crockfords, where your every need is catered to.

Indulge in Culinary Delights at Resorts World Genting - Crockfords

At Resorts World Genting - Crockfords, guests can embark on a gastronomic journey like no other. With an array of dining options available, there is something to satisfy every palate. Start your day off right with a scrumptious breakfast buffet at the hotel's restaurant. Indulge in a wide selection of delectable dishes, from freshly baked pastries to made-to-order omelettes. The breakfast buffet offers a variety of international and local cuisines, ensuring that guests can fuel up for a day of exploration and adventure. In addition to the breakfast buffet, Resorts World Genting - Crockfords also offers daily housekeeping services to ensure that your dining experience is always impeccable. From cleaning and tidying up to replenishing amenities, the dedicated staff goes above and beyond to ensure that every detail is taken care of. Whether you're enjoying a leisurely meal or grabbing a quick bite, you can expect top-notch service and a dining experience that is second to none.

Luxurious Room Offerings at Resorts World Genting - Crockfords

At Resorts World Genting - Crockfords, guests are treated to an exquisite selection of room types designed to cater to every traveler's needs. The Superior Room, spanning 50 square meters, provides a cozy yet spacious retreat, featuring options for a King Bed or two Single Beds, making it ideal for couples or friends traveling together. For those seeking a more indulgent experience, the Junior Suite offers 62 square meters of elegant living space with a plush Super King Bed, perfect for unwinding after a day of adventure. The Executive Suite takes luxury to new heights with 100 square meters of opulence, showcasing a Super King Bed and an expansive layout that invites relaxation and comfort. Families and groups will find the Superior Family room accommodating, featuring either a King Bed or a Single Bed, ensuring everyone has a comfortable place to rest. For those looking for exclusive packages, the 2025 Crockfords Luxe Getaway Room Package and the Morning Bliss Package offer the same spacious layouts as the Superior Room, Junior Suite, and Executive Suite, allowing guests to enjoy a lavish stay with added value. Additionally, the Superior Room options for the Genting SkyWorlds Theme Park and Skytropolis Indoor Theme Park packages provide a perfect base for families ready to explore the excitement of the theme parks. Booking these luxurious accommodations on Agoda not only guarantees the best prices but also ensures a hassle-free experience, allowing you to focus on creating unforgettable memories during your stay at this magnificent resort.

Discover the Enchanting Genting Highlands

Nestled amidst the lush Titiwangsa Mountains, Genting Highlands is a captivating hill resort town in Malaysia. Known as the 'City of Entertainment', it offers a unique blend of natural beauty, thrilling attractions, and vibrant entertainment options. The crown jewel of this enchanting destination is Resorts World Genting - Crockfords, a luxurious hotel that promises an unforgettable stay. Perched at an elevation of 1,800 meters above sea level, Genting Highlands offers a refreshing escape from the hustle and bustle of city life. The cool mountain air, picturesque landscapes, and panoramic views make it a haven for nature lovers and adventure enthusiasts. Take a leisurely stroll through the vibrant SkyAvenue, a shopping and dining complex that boasts a wide array of international brands and delectable cuisine. For those seeking an adrenaline rush, the theme parks and indoor and outdoor activities will not disappoint. Resorts World Genting - Crockfords takes luxury to new heights. This opulent hotel offers unparalleled comfort and elegance, with spacious rooms and suites adorned with lavish furnishings and modern amenities. Indulge in a world-class dining experience at one of the hotel's exquisite restaurants, or unwind with a cocktail at the stylish bar. Whether you're here for business or leisure, Resorts World Genting - Crockfords provides a sanctuary of tranquility amidst the excitement of Genting Highlands.

Traveling to Resorts World Genting - Crockfords from Nearby Airports

When it comes to traveling to Resorts World Genting - Crockfords, located in the stunning Genting Highlands of Malaysia, there are a few convenient options available. The nearest airport to Genting Highlands is Kuala Lumpur International Airport (KLIA), which is approximately 100 kilometers away. From KLIA, visitors can choose between various transportation modes to reach their destination. One of the most popular options is to take a taxi or book a private car transfer, which offers a comfortable and hassle-free journey directly to Resorts World Genting - Crockfords. Alternatively, for those looking for a more budget-friendly option, there is a direct bus service available from KLIA to Genting Highlands, with drop-off points near the resort. Another airport that can be considered is Sultan Abdul Aziz Shah Airport, also known as Subang Airport, located approximately 70 kilometers away from Genting Highlands. From Subang Airport, travelers can opt to take a taxi or private car transfer to Resorts World Genting - Crockfords, which takes around 1.5 to 2 hours depending on traffic conditions. Additionally, there are also bus services available from Subang Airport to Genting Highlands, providing a convenient and affordable transportation option. No matter which airport you choose to arrive at, once you reach Resorts World Genting - Crockfords, you will be greeted with a luxurious and elegant accommodation experience. This five-star hotel offers impeccable service, spacious and well-appointed rooms, and breathtaking views of the surrounding mountains. Guests can indulge in world-class dining options, unwind at the spa, or try their luck at the casino. With its convenient location and top-notch facilities, Resorts World Genting - Crockfords is the perfect choice for a memorable stay in Genting Highlands.

Discover Excitement and Tranquility at Resorts World Genting - Crockfords

Nestled in the heart of Genting Highlands, Resorts World Genting - Crockfords offers a perfect blend of excitement and tranquility. Situated just a stone's throw away from some of the most iconic landmarks and attractions in the area, this luxurious hotel is an ideal choice for both leisure and business travelers. One of the must-visit attractions near Resorts World Genting - Crockfords is the Genting SkyWorlds Theme Park. This thrilling theme park promises an unforgettable experience with its wide array of rides, shows, and entertainment options for visitors of all ages. From adrenaline-pumping roller coasters to captivating live performances, there is something for everyone at this world-class theme park. For those seeking a spiritual retreat, the Chin Swee Caves Temple is a short drive away from the hotel. Perched on a hilltop, this magnificent temple offers breathtaking views of the surrounding mountains and lush greenery. Visitors can explore the intricately designed pagodas, statues, and gardens while immersing themselves in the serene ambiance. Additionally, guests can indulge in a winter wonderland experience at Snow World, where they can enjoy ice-sliding, snowball fights, and building snowmen. Ripley's Believe It Or Not! Museum is another nearby attraction that showcases an extensive collection of oddities and curiosities from around the world. For those feeling lucky, the Genting Highlands Casino is just a stone's throw away. This renowned casino offers a wide range of gaming options, including slot machines, table games, and poker rooms. Whether you're a seasoned gambler or just looking for some entertainment, this casino is sure to keep you entertained. With its convenient location, Resorts World Genting - Crockfords also provides easy access to the Genting International Convention Centre (GICC) and the Arena of Stars. These venues host a variety of events, ranging from conferences and exhibitions to live concerts and performances. In addition to the above attractions, guests can explore the Starworld Casino, Highlands Mushroom, and Casino De Genting, all of which are within close proximity to the hotel. Whether you're seeking excitement, tranquility, or a bit of both, Resorts World Genting - Crockfords is the perfect base to discover all that Genting Highlands has to offer.

Convenient Public Transport Stations near Resorts World Genting - Crockfords

Resorts World Genting - Crockfords boasts a prime location near several public transport stations, making it a breeze to explore Genting Highlands and beyond. Just a short distance away, you'll find the Genting Highlands Bus Terminal, which serves as a major transportation hub for the area. From here, you can easily catch buses to various destinations, including Kuala Lumpur and other cities in Malaysia. Whether you're looking to explore the vibrant city life or venture into the picturesque countryside, the Genting Highlands Bus Terminal offers a convenient and reliable mode of transportation. Additionally, situated nearby is the Awana Bus Terminal. This terminal provides another convenient option for travelers looking to explore the surrounding areas. From here, you can catch buses to popular attractions such as the Awana Skyway, which offers breathtaking views of the surrounding mountains. Whether you're planning a day trip or an extended stay, the Awana Bus Terminal offers easy access to a range of exciting destinations. With these public transport stations within close proximity, guests at Resorts World Genting - Crockfords can enjoy the freedom and convenience of exploring Genting Highlands and beyond. Whether you're looking to immerse yourself in the bustling city or embark on an adventure in the stunning natural landscapes, these transport options ensure that your journey is seamless and hassle-free.

A Culinary Haven: Dining Options at Resorts World Genting - Crockfords

Resorts World Genting - Crockfords is surrounded by an array of exquisite dining options that cater to every palate. Start your day with a freshly brewed cup of coffee at Starbucks Coffee or indulge in a hotpot feast at Beauty In The Pot. For a taste of local flavors, head over to Coffee Terrace and savor Malaysian delicacies. If you're craving Chinese cuisine, Babajia offers a wide selection of delectable dishes. Ramen lovers will be delighted by the authentic flavors at Munakata Ramen, while East Court Restaurant serves up a variety of Asian favorites. For a fine dining experience, The Olive offers a menu of international dishes in an elegant setting. Lobby Cafe is perfect for a casual meal or a quick snack, and Pizza Hut satisfies cravings for familiar comfort food. Korean fried chicken enthusiasts can savor the crispy delights at Kyochon. With such a diverse range of dining options, guests at Resorts World Genting - Crockfords are truly spoiled for choice.

Shop 'til you drop at First World Plaza and Sky Avenue

Resorts World Genting - Crockfords is conveniently located near two iconic shopping destinations - First World Plaza and Sky Avenue. First World Plaza is a vibrant shopping complex that offers a wide array of retail outlets, from fashion boutiques to souvenir shops. Here, you can indulge in a shopping spree and find everything you need, from trendy clothing to unique gifts to bring back home. Sky Avenue, on the other hand, is a modern lifestyle mall that caters to all your shopping desires. With its impressive selection of international brands, luxury boutiques, and duty-free outlets, Sky Avenue promises an unforgettable shopping experience. Whether you're looking for high-end fashion, electronics, or local handicrafts, these shopping landmarks have got you covered. After a day of retail therapy, you can also explore the various dining options available, ranging from international cuisine to local delicacies. So, get ready to shop 'til you drop and discover the best of retail therapy right at your doorstep when you stay at Resorts World Genting - Crockfords.

Luxury at an Unbeatable Price: Resorts World Genting - Crockfords

When it comes to luxury accommodations in Genting Highlands, Resorts World Genting - Crockfords stands head and shoulders above the rest. With an average price of $347 per room, this opulent hotel offers an unparalleled experience that is worth every penny. Compared to the average price of a hotel room in Genting Highlands, which is a modest $84, Resorts World Genting - Crockfords may seem like a splurge. However, the exceptional amenities, impeccable service, and breathtaking views that come with your stay make it a truly remarkable value. From the moment you step into the lavish lobby, you'll be transported to a world of elegance and sophistication. Resorts World Genting - Crockfords boasts spacious and beautifully appointed rooms, each meticulously designed to provide the utmost comfort and style. Whether you choose a deluxe room or indulge in a luxurious suite, you'll be treated to plush furnishings, state-of-the-art technology, and lavish bathrooms. The hotel also offers a range of world-class dining options, including Michelin-starred restaurants, where you can savor exquisite culinary creations. While the average price of a room at Resorts World Genting - Crockfords may be higher than other hotels in Genting Highlands, the unmatched luxury and unparalleled experience make it a worthwhile investment. So, if you're looking to indulge in the epitome of opulence during your stay in Genting Highlands, look no further than Resorts World Genting - Crockfords.

Exceptional Service and Stunning Accommodations

Resorts World Genting - Crockfords is truly an amazing hotel that offers exceptional service and stunning accommodations. The staffs are incredibly helpful, nice, and friendly, ensuring that guests have a memorable stay. The food at the hotel is delicious and the overall experience is wonderful. The rooms are not only nice and clean, but also comfortable and elegant, providing a luxurious retreat for guests. The hotel's room service is impeccable, ensuring that every need is met. With its high-end amenities and excellent service, Resorts World Genting - Crockfords is the perfect choice for a truly unforgettable stay in Genting Highlands, Malaysia.

Exceptional Customer Ratings for Resorts World Genting - Crockfords

Resorts World Genting - Crockfords in Genting Highlands, Malaysia, has garnered exceptional customer ratings across multiple categories. With an overall rating of 9.3, this hotel has left a lasting impression on its guests. The high rating for value, at 8.9, showcases the excellent affordability and quality of the accommodations provided. Guests have praised the hotel's facilities, with a rating of 9.1, highlighting the wide range of amenities available for their enjoyment. One aspect that stands out in the customer reviews is the impeccable cleanliness of Resorts World Genting - Crockfords. With a rating of 9.6, guests have consistently praised the hotel's commitment to maintaining a pristine environment. From the spotless rooms to the well-maintained common areas, cleanliness is a top priority at this hotel. Another key factor contributing to the positive customer ratings is the hotel's prime location. With a rating of 9.5, guests have commended the convenience and accessibility of Resorts World Genting - Crockfords. Situated in the heart of Genting Highlands, guests can easily explore nearby attractions and enjoy the stunning mountain views. The staff performance at Resorts World Genting - Crockfords has also received high praise from satisfied guests. With a rating of 9.5, the friendly and attentive staff members have consistently gone above and beyond to ensure a memorable stay for every guest. From efficient check-ins to personalized recommendations, the staff's dedication to providing exceptional service shines through in the customer reviews. Overall, Resorts World Genting - Crockfords has received outstanding customer ratings across various categories, making it a highly recommended choice for travelers seeking a memorable stay in Genting Highlands, Malaysia.

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Amenities and facilities

Exceptional9.1

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Family
  • Children's books and toys
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
Cleanliness and safety
  • Body thermometer
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Valet parking
Available in all rooms
  • Bathrobes
  • Coffee/tea maker
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Mirror
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries

Food and dining

Restaurants on site
Restaurant
  • Menu: Buffet

Location

Genting Highlands Resort, Genting Highlands, Genting SkyWorlds Theme Park, Genting Highlands, Malaysia, 69000

Exceptional9.5

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    42.5 km
  • Kuala Lumpur International Airport (KUL)
    76.4 km
Public transportation
  • Genting Highlands Bus Terminal
    220 m
  • Genting Skyway
    3.7 km
Hospital or clinic
  • Clinic Genting
    280 m
Shopping
  • First World Plaza
    210 m
Cash withdrawal
  • ATM
    280 m

What's nearby

Popular landmarks
  • Sky Avenue
    70 m
  • Snow World
    180 m
  • Genting SkyWorlds Theme Park
    210 m
  • First World Plaza
    210 m
  • Ripley's Believe It Or Not!
    260 m
  • Chin Swee Caves Temple
    1.3 km
  • Masjid Yayasan Mohamed Noah
    2.8 km
  • Skyway
    3.7 km
  • Genting Strawberry Leisure Farm
    4.1 km
  • Gunung Bunga Buah
    8.1 km
Nearby landmarks
  • Sky Avenue
    70 m
  • Sky Casino
    80 m
  • Casino De Genting
    80 m
  • Resorts World Genting
    90 m
  • Arena of Stars
    90 m
  • Genting International Convention Centre (GICC)
    120 m
  • Hilltop Grocer
    130 m
  • The Arena of Stars
    140 m
  • Resort Hotel
    150 m
  • Genting Highlands Casino
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Guests may travel between the airport and the property by bus. effective from March 1, 2020. Ticket purchase can be made at any ticket counter located at Kuala Lumpur International Airport (KLIA), Kuala Lumpur International Airport 2 (KLIA 2) and Awana Sky Central. Please contact the property directly for more information.

    Below is the bus schedule between the airport and the property:
    KLIA to Awana Sky Central - 11.35 AM, 01:30 PM, 04:30 PM and 06:30 PM
    KLIA 2 to Awana Sky Central - 12:00 PM, 01:45 PM, 04:45 PM and 06:45 PM
    Awana Sky Central to KLIA / KLIA 2 - 09:30 AM, 11:00 AM, 02:00 PM and 04:00 PM

  • Complimentary parking for Crockfords at Superior Room
    Guests staying at Crockfords (Superior Room) may enjoy complimentary parking at our dedicated hotel guest parking area located at SkyAvenue parking level B2. To enjoy your enticement, kindly approach our reception counter to validate your ticket. Before existing, kindly revalidate at the Auto Pay Machine and exit the premises within 30 minutes. Please also note that our valet services are chargeable.
    No changes for the Complimentary Valet Parking for Junior Suite and Suite Room Type.
  • Parking is available and will be charged on site.
  • Please be informed that all room bookings must be made under the full name as stated in the guest’s Identification Card (IC) or passport. This is required for verification purposes during check-in. Kindly ensure that the name provided at the time of booking matches the official identification document to avoid any inconvenience upon arrival.
  • The minimum age of guests to stay is 18 years if unaccompanied by an adult.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
The property
  • Number of rooms 140
Parking
  • Daily parking fee0 MYR

Property announcements



Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in.

Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk.

从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。

Guest can enjoy 2 complimentary welcome drinks at the Crockfords Lobby Bar upon check-in from 11:00am until 11:00pm

Upgrading work is in progress at the Hotel. As a result, you may experience some noise from drilling or hacking during your stay. We apologize for the inconvenience. If you need further assistance, don’t hesitate to get in touch with our Duty Manager or Butler Service Desk.

The property informed that road access charge will be implemented at Genting Highlands. All visitors entering the designated areas will be required to pay the applicable road charges.
Genting Malaysia Berhad would like to confirm that there will be charges for vehicles entering Jalan Genting Highlands at a date to be announced. More information will follow once details are ready on this private road charge (Caj Jalan Persendirian).
The private road charge is necessary due to the steep and escalating costs of maintaining the 24-km private road and its slopes which have been borne solely by us since the 1960s. Privately built by Genting Malaysia on difficult and mountainous terrain, Jalan Genting Highlands provides safe access to Resorts World Genting as well as mountainside destinations other than those of Genting Malaysia.
Heavy usage on Jalan Genting Highlands have caused a tremendous amount of wear and tear, and requires constant maintenance to ensure the safety of the road users. On the “user pays” principle, the private road charge is the most sustainable path to defray the cost of upkeep, repairs, maintenance and other unforeseen incidents. This is to ensure the road continues to be safe for all users, and provide access to the entire Genting Highlands community, businesses, millions of tourists and members of the public from all over the country.
This is a private initiative on a private road on private land. Genting Malaysia takes the responsibility of maintaining the safety of both the roads and the slopes seriously. Working on mountainous terrain is challenging, hazardous and expensive, but it is essential to ensure the safety of the road and the slopes for continuous improvement for all users. Genting Malaysia also employs teams stationed at mid-hill and hilltop on standby 24/7 for any contingencies with trained emergency response teams in case of mishaps and accidents.

Reviews of Resorts World Genting - Crockfords from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 9.2
  • 10
  • 9.2
  • 9.6
  • 9.6
  • 6.8
  • 6.0
  • 10

Most recent

From 3,502 reviews

  • Cleanliness score 9.6 out of 10 and is a high score in Genting Highlands
  • Facilities score 9.1 out of 10 and is a high score in Genting Highlands
  • Location score 9.5 out of 10 and is a high score in Genting Highlands
  • Service score 9.4 out of 10 and is a high score in Genting Highlands
  • Value for money score 8.9 out of 10 and is a high score in Genting Highlands

Review summary

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Many reviewers have praised the excellent and friendly staff, who go out of their way to assist guests. The rooms are luxurious and comfortable, with great views. The hotel is in a prime location with easy access to the casino, mall, and restaurants. Amenities such as lounge access, coffee, and pastries are top-notch and highly appreciated by guests. The prompt and fantastic service leaves a positive impression on visitors.

Some reviewers mentioned parking issues, but overall the exceptional hotel experience outweighs it.

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Show reviews that mention 

Service

Mentioned in 81 reviews
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62% Positive
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37% Unfavourable

Cleanliness

Mentioned in 39 reviews
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71% Positive
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Location

Mentioned in 32 reviews
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Check in

Mentioned in 29 reviews
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10% Positive
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Room view

Mentioned in 28 reviews
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100% Positive

Breakfast

Mentioned in 26 reviews
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80% Unfavourable

Room comfort

Mentioned in 26 reviews
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84% Positive
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Room size

Mentioned in 24 reviews
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91% Positive
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8% Unfavourable

Room design

Mentioned in 15 reviews
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86% Positive
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  1. 10.0Exceptional

    Yoke from Singapore
    Solo traveler
    Studio Suite - Morning Bliss Package
    Stayed 1 night in May 2026

    “Exceptional”

    You get to see the sky view with sunrise and sunset👍Night lighting is well done up! Dyson hair dryer a bonus for ladies😊Love the shower best! You have 3 buttons and when you pressed all 3, vola! You get a massage bath👍

    Reviewed May 28, 2026
  2. 10.0Exceptional

    Sieun from South Korea
    Family with young children
    Superior Room - Morning Bliss Package
    Stayed 1 night in August 2026

    “My stay at the Crockford Hotel this time left me with really good memories.”

    I requested a few services in advance to celebrate a special day with my child, and I was able to create wonderful memories with my child thanks to the careful preparation of all the requests. What I appreciated the most was the attention given to ensure that we had a special time beyond just accommodation. During our stay, I unexpectedly found myself in need of sanitary pads, which was a bit awkward, but when I inquired with the concierge, they promptly resolved the issue, which was really convenient. I could feel the level of service the hotel provides by being able to receive help immediately in such unforeseen situations. The welcome food prepared in the room was great, and I was also impressed by how attentively they checked if we needed anything or if something was lacking during our stay. The staff's responses were kind and meticulous, making us comfortable throughout our time there. While I was satisfied with the condition and location of the room, what I will remember most is the attentive service from Croftford. If I want to spend a special time in Genting with my child, this is the hotel I would like to choose again. Thanks to this, I created wonderful memories that my child and I will remember for a long time.

    Reviewed August 30, 2026
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  3. 9.6Exceptional

    Ying from Singapore
    Family with young children
    Superior Room
    Stayed 1 night in June 2026

    “nice room”

    puzzled why we were not offered welcome drinks when checking in while others around us did. luggage took a while to arrive, had to call butler to ask. fruits in room were fresh. Bedding comfy, view fantastic.

    Reviewed July 06, 2026
  4. 9.6Exceptional

    Sock from Singapore
    Family with teens
    Superior Room
    Stayed 2 nights in April 2026

    “Fantastic stay”

    It was a really great experience, especially with the room arrangement. One thing I truly appreciated was that they gave us a connecting room, which made the stay so much more convenient and enjoyable for our group. It was perfect for spending time together while still having our own space and privacy. Service was excellent from start to finish — staff were friendly, attentive, and made everything feel smooth and hassle-free. The rooms themselves were spacious, very clean, and beautifully designed, with a comfortable bed and a luxurious feel throughout.

    Reviewed April 11, 2026
  5. 9.6Exceptional

    Michelle from Singapore
    Family with young children
    Superior Room
    Stayed 2 nights in December 2025

    “Comfortable stay for families with young children”

    We enjoyed our stay at Crockfords. The macarons and teddy bear given by the hotel were sweet gestures. The view is amazing. The hotel is accessible to the shopping areas and theme parks. Room was spacious and service was good. Although it is pricier than other hotels, it is definitely a comfortable stay for families with young children.

    Reviewed August 21, 2026
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