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Railay Princess Resort & Spa (SHA Extra Plus)
Superior Room - Bathroom, Railay Princess Resort & Spa (SHA Extra Plus) in Krabi
Lobby, Railay Princess Resort & Spa (SHA Extra Plus) in Krabi
Lobby, Railay Princess Resort & Spa (SHA Extra Plus) in Krabi
Interior view, Railay Princess Resort & Spa (SHA Extra Plus) in Krabi
Interior view, Railay Princess Resort & Spa (SHA Extra Plus) in Krabi
Beach, Railay Princess Resort & Spa (SHA Extra Plus) in Krabi

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8.1

Excellent

4,086 reviews

4,086 reviews

Breakfast162
Housekeeping111
Beach62
See map
See map

8.4

Excellent

Location rating score

Excellent location - 350 meters to the beach
Excellent for walking
Parking
FREE
Walkable places
King Climbers
40 m
Fullmoon Tour 2
160 m
Real Rocks Climbing School & Shop
210 m
minimart
230 m
Hot Rock
320 m
Popular landmarks
Phra Nang Cave
680 m
Ao Nang Beach
2.4 km
Noppharathara Beach
4.1 km
Poda Island
5.1 km
Tup Island
6.4 km
Closest landmarks
SOS Railay Clinic
150 m
Shooting Range
220 m
Phra Nang Nai Cave
330 m
Gecko Bar
340 m
Diamond Cave (Tham Phra Nang Nai)
390 m

Railay Princess Resort & Spa (SHA Extra Plus)

145/1 Moo 2, Ao Nang, Amphur Muang, Railay, Krabi, Thailand, 81180 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Railay part of Krabi, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Poda Island as well as Ao Nang Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

350 meters to Railay Beach

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Eco & Adventure
Canoeing
Horseback riding
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Kids club

Bicycles

Free Wi-Fi in all rooms!

This property is in high demand!

10 travelers have booked today.

Value for money8.1
Distance to city center15 km
Location rating8.4
Nearest airportKrabi International Airport (KBV)
Distance to airport18.3 km

Rooms available at Railay Princess Resort & Spa (SHA Extra Plus)

Very good
Room comfort & quality

8

Superior Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Deluxe Room
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 double bed or 2 single be...
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Grand Deluxe
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
Enter dates to see prices
Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
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Single room - Grand De Luxe
...
    Enter dates to see prices
    Family Villa
    ...
      Enter dates to see prices
      Single Bungalow
      ...
        Enter dates to see prices
        SUPERIOR DELUXE 2 BEDS DOUBLE BED
        ...
          Enter dates to see prices
          Triple Room Panoramic
          ...
            Enter dates to see prices
            Apartment 2 room
            ...
              Enter dates to see prices

              Frequently asked questions

              What dining options are provided at Railay Princess Resort & Spa (SHA Extra Plus)?

              Start out your day with Railay Princess Resort & Spa (SHA Extra Plus)'s offered cuisine and dining options which includes a range of options such as Buffet in restaurant, Vegetarian restaurant,and Asian cuisine for you to decide on.

              Does Railay Princess Resort & Spa (SHA Extra Plus) have bars on the premises?

              Experience your getaway the best way possible with Railay Princess Resort & Spa (SHA Extra Plus)'s bar and poolside bar accessible right in front of your doorstep for whenever you need a sip or two.

              What type of non-water sports and outdoor activities are readily available at Railay Princess Resort & Spa (SHA Extra Plus)?

              Railay Princess Resort & Spa (SHA Extra Plus) offers non-water sport and outdoor activities such as horse riding for you to take joy in.

              What points of interest are near by Railay Princess Resort & Spa (SHA Extra Plus) that are in walking distance?

              While staying at Railay Princess Resort & Spa (SHA Extra Plus), jump start your getaway by visiting the nearest attractions that are within close proximity to the property which include Fullmoon Tour 2, Real Rocks Climbing School & Shop, and Shooting Range.

              How many rooms does Railay Princess Resort & Spa (SHA Extra Plus) have?

              Railay Princess Resort & Spa (SHA Extra Plus) has a total of 126 rooms.

              How long do visitors usually stay at Railay Princess Resort & Spa (SHA Extra Plus)?

              Verified past guests that have stayed at Railay Princess Resort & Spa (SHA Extra Plus) had an average nightly stay of 2 nights at this property.

              At what time of the year is Railay Princess Resort & Spa (SHA Extra Plus) most popular?

              Railay Princess Resort & Spa (SHA Extra Plus)'s most popular month where verified guests travelers have stayed the most is in March.

              What payment options are accepted at Railay Princess Resort & Spa (SHA Extra Plus)?

              Railay Princess Resort & Spa (SHA Extra Plus) accepts up to 4, with payment card options including Visa, UnionPay, American Express, and MasterCard.

              What do past guests like most about Railay Princess Resort & Spa (SHA Extra Plus)?

              Verified guests that stayed at Railay Princess Resort & Spa (SHA Extra Plus) have given this property a rating of 8.35 for its exceptional location as the main highlight for their stay.

              What is the typical rating that past Business travelers' have given to Railay Princess Resort & Spa (SHA Extra Plus)?

              Past business travelers that have stayed at this property have given Railay Princess Resort & Spa (SHA Extra Plus) an average rating of 7.8. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

              What restaurants are close by Railay Princess Resort & Spa (SHA Extra Plus)?

              Railay Princess Resort & Spa (SHA Extra Plus)’s neighborhood is Railay which consists of popular restaurants such as Railay Village Resort, The Grotto Restaurant, and The Last Fisherman.

              What well-known beaches are near to Railay Princess Resort & Spa (SHA Extra Plus)?

              Railay Princess Resort & Spa (SHA Extra Plus) is located in the Railay neighborhood, which consists of Ao Nang Beach, Railay Beach, and PhraNang Cave Beach.

              See map

              Explore the neighborhood

              What people love about Railay Princess Resort & Spa (SHA Extra Plus)

              • 9.6

                Exceptional
                Cleanliness

                "Infinity pool is lovely and clean, plenty of chairs."

                Elizabeth

                |

                July 19, 2023

              • 8

                Very good
                Cleanliness

                "Loved the Superior Room, which was very clean"

                Pierce

                |

                May 24, 2023

              • 7.2

                Very good
                Location

                "Easy 4-5 minute sidewalk path from Railay West."

                Vanessa

                |

                June 27, 2023

              Property ranking|Compared to 1,071 Krabi properties
              See all rankings
              Room comfort score
              8/10
              Cheapest price score
              Location score
              8.4/10
              Room size
              38 sqm.
              Better than
              86
              %
              of Krabi properties
              Better than
              86
              %
              of Krabi properties
              Better than
              82
              %
              of Krabi properties
              Bigger than
              82
              %
              of Krabi properties
              Overall rating:

              8.1

              Excellent
              4,086 reviews
              Cleanliness
              8.3
              Facilities
              8.1
              Location
              8.4
              Read all reviews >
              What travelers say they love:
              The front area of the hotel is in a good condition and the b...
              Jonas from Germany
              Couple
              More about Railay Princess Resort & Spa (SHA Extra Plus)

              More about Railay Princess Resort & Spa (SHA Extra Plus)

              Railay Princess Resort & Spa (SHA Extra Plus)

              Explore all of Krabi and its neighboring adventures with a stay at Railay Princess Resort & Spa (SHA Extra Plus). Enjoy some seaside relaxation and drinks with a stay at Railay Princess Resort & Spa (SHA Extra Plus), just 2.8 km from Ao Nang Beach.
              Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the resort's free Wi-Fi. Getting from and back to the airport can be easily arranged with the resort's airport transfer services. Guests can enjoy free parking right at the resort.
              Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's tours. Packing light is possible at Railay Princess Resort & Spa (SHA Extra Plus) thanks to the resort's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
              Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the resort.
              Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the resort are equipped with blackout curtains and air conditioning. Some rooms at Railay Princess Resort & Spa (SHA Extra Plus) even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
              In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


              Dining and things to do

              Enjoy the morning bliss with a sip of good coffee at the cafe located in the resort. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry. If you're picky about eating, don't worry! Railay Princess Resort & Spa (SHA Extra Plus) has a selection of cuisine types including halal options. A memorable night with your travel companions can be had without going far, at the resort's karaoke rooms and bar.
              Railay Princess Resort & Spa (SHA Extra Plus) offers an excellent variety of recreational facilities. End your days in total relaxation with a visit to the massage, hot tub, spa and sauna. Spend some time relaxing at the resort's pool. Sip your favorite cocktail outdoors at the resort's poolside bar.
              Check out the resort's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like fishing, snorkeling, non-motorized water sports and diving. If you like water sports, you'll appreciate the convenience of canoes provided by Railay Princess Resort & Spa (SHA Extra Plus). Casual sporty activities are also available including horse riding.


              Around the property

              Railay Princess Resort & Spa (SHA Extra Plus) is the perfect spot to explore Krabi's fascinating cultural sights and attractions. Are you ready to make a real escape? Take the ocean adventure further with a day trip to Poda Island located 5.1 km away.


              Reasons to stay here

              Find some of the city's best deals here with rooms 84% cheaper than other options.
              Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 89% of the city's other accommodations.
              Guests who stayed here really appreciated the room comfort, scoring it higher than 86% of accommodations in the city.

              Show less

              Amenities and facilities

              Excellent
              Facilities

              8.1

              Most talked about facilities

              Breakfast

              202 mentions

              Swimming Pool

              189 mentions

              Beach

              147 mentions

              Housekeeping

              75 mentions

              Languages spoken
              • English
              • Thai
              Outdoor
              • Bicycles
              Internet access
              • Free Wi-Fi in all rooms!
              • Internet
              • Internet services
              • Wi-Fi in public areas
              Things to do, ways to relax
              • Canoeing
              • Diving
              • Fishing
              • Fitness center
              • Garden
              • Golf course [on-site]
              • Horseback riding
              • Hot tub
              • Karaoke
              • Massage
              • On-site entertainment
              • Pool with view
              • Sauna
              • Snorkeling
              • Spa
              • Spa/sauna
              • Swimming pool [indoor]
              • Swimming pool [outdoor]
              • Tours
              • Water sports (non-motorized)
              Cleanliness and safety
              • Anti-viral cleaning products
              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • Face coverings on staff
              • First aid kit
              • Guest rooms seal after sanitization
              • Hand sanitizer
              • Hot water linen and laundry washing
              • Hygiene certification
              • Individually-wrapped food options
              • Physical distancing of at least 1 meter
              • Professional-grade sanitizing services
              • Room sanitization opt-out available
              Dining, drinking, and snacking
              • A la carte breakfast
              • Alternative meal arrangement
              • Bar
              • Breakfast service
              • Coffee shop
              • Fruits/snacks
              • Happy hour
              • Poolside bar
              • Restaurant [halal]
              • Restaurants
              • Room service
              • Snack bar
              Services and conveniences
              • Air conditioning in public area
              • Cash withdrawal
              • Concierge
              • Convenience store
              • Currency exchange
              • Daily housekeeping
              • Elevator
              • Heating in public area
              • Ironing service
              • Laundry service
              • Luggage storage
              • Meeting/banquet facilities
              • Safety deposit boxes
              • Smoke-free property
              • Smoking area
              • Terrace
              • Xerox/fax in business center
              For the kids
              • Babysitting service
              • Family room
              • Kids club
              • Kids meal
              • Playground
              • Swimming pool [kids]
              Access
              • CCTV in common areas
              • CCTV outside property
              • Fire extinguisher
              • Front desk [24-hour]
              • Non-smoking rooms
              • Pets allowed
              • Safety/security feature
              • Security [24-hour]
              • Smoke alarms
              Getting around
              • Airport transfer
              • Car park [free of charge]
              • Shuttle service
              • Valet parking
              Available in all rooms
              • Air conditioning
              • Balcony/terrace
              • Bathrobes
              • Blackout curtains
              • Closet
              • Coffee/tea maker
              • Daily housekeeping
              • Desk
              • DVD/CD player
              • Electric kettle
              • Free bottled water
              • Hair dryer
              • In-room safe box
              • Interconnecting room(s) available
              • Internet access – wireless
              • Ironing facilities
              • Mini bar
              • Non-smoking
              • Private bathroom
              • Refrigerator
              • Satellite/cable channels
              • Seating area
              • Separate dining area
              • Shower
              • Slippers
              • Sofa
              • Telephone
              • Toiletries
              • Towels
              • Umbrella
              • Wake-up service
              • Wi-Fi [free]

              Food and dining

              Breakfast options
              • Buffet
              Restaurants on site
              Princess Restaurant
              • Cuisine: International, Thai
              • Menu: Buffet

              Location

              145/1 Moo 2, Ao Nang, Amphur Muang, Railay, Krabi, Thailand, 81180
              Excellent
              Location

              8.4

              Airports
              • Krabi International Airport (KBV)
                18.3 km
              • Phuket International Airport (HKT)
                60.0 km
              Hospital or clinic
              • SOS Railay Clinic
                150 m
              Shopping
              • Ao Nang Night Market
                4.3 km
              Convenience store
              • On-site
              Cash withdrawal
              • ATM on-site

              What's nearby

              Popular landmarks
              • Railay Beach
                350 m
              • Phra Nang Cave
                680 m
              • Ao Nang Beach
                2.4 km
              • Noppharathara Beach
                4.1 km
              • Poda Island
                5.1 km
              • Tup Island
                6.4 km
              • Tiger Cave Temple (Wat Tham Suea)
                15.6 km
              • Hong Islands
                43.8 km
              • Emerald Pool (Sa Morakot)
                48.0 km
              Nearby landmarks
              • King Climbers
                40 m
              • SOS Railay Clinic
                150 m
              • Fullmoon Tour 2
                160 m
              • Real Rocks Climbing School & Shop
                210 m
              • Shooting Range
                220 m
              • minimart
                230 m
              • Hot Rock
                320 m
              • Tex Rock Climbing
                330 m
              • Phra Nang Nai Cave
                330 m
              • Gecko Bar
                340 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.

              Property policies

              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Infant 0-1 year(s)
              Stay for free if using existing bedding.
              Baby cot/crib available upon request
              Children 2-3 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 4 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
              • The name of the guest on the booking confirmation must be the same as the credit card holder.
                The name on the credit card used at check-in must match the reservation.
                The property will collect new payment if guests do not present their credit card upon check-in.
              • The beach available at the property is a public beach and visitor count may increase during public holidays and holiday season.
              • The property is restricted from placing umbrellas and lounge chairs directly on the beach. These facilities may only be used by the property's swimming pool.
              • The property provides airport drop-off or pick-up services at an additional charge of THB 1,200 from 06:00 AM to 06:00 PM, and THB 1,500 from 06:01 PM to 05:59 AM. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
              • When booking more than 5 rooms, different policies and additional supplements may apply.

              Some helpful facts

              Check-in/Check-out
              • Check-in from14:00
              • Check-out until11:30
              Getting around
              • Airport transfer fee1500 THB
              • Distance from city center15 km
              • Travel time to airport (minutes)45
              Extras
              • Breakfast charge (unless included in room price)500 THB
              The property
              • Non-smoking rooms/floorsyes
              • Number of bars/lounges1
              • Number of floors3
              • Number of restaurants1
              • Number of rooms 126
              • Room voltage220
              • Year property opened2004
              • Most recent renovation2013

              Property announcements

              Guests can only access the property by a boat. From Krabi Airport, guests will have to take a taxi to Ao Nam Mao Pier or Aonang Beach to catch a boat to Railay Beach. It takes about 15 to 20 minutes to get to Railay Beach.

              Please note that the property can only be reached via long-tail boat. The resort offers chargeable shuttle services from/To Krabi Airport to the resort, or from the pier to the resort, and guests who wish to use the service must make an arrangement and confirmation with the resort in advance. Kindly contact the resort directly for further details.

              Please note that the hotel does not accept a third-party credit card for any bookings. The name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.

              Rates on 24 December 2022 include Buffet Dinner(Excluding alcohol, soft drinks, and beverages) (Extra people will be additionally charged by the hotel)

              Rates on 31 December 2022 include Buffet Dinner(Excluding alcohol, soft drinks, and beverages) (Extra people will be additionally charged by the hotel)

              Please inform Railay Princess Resort & Spa-SHA Extra Plus of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

              Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

              Extra Person (3rd person) Adult with extra bed include breakfast @THB 1,200- net/night. *Mandatory*

              CHILD POLICY

              Children age from 3 - 11.99 years, with extra bed include breakfast @THB 800- net/night. *Mandatory*

              * Infant age from 0 - 2.99 years, share the existing bed with parents, *free of charge including breakfast

              * Infant 0 – 1.99 years old *Baby Cot is provided free of charge

              *Children 12 years and above are considered adults and pay the full adult rate

              The property is undergoing renovation from September 1, 2022, to December 10, 2022. There will be some areas affected by the noise from 08:00 AM to 06:00 PM. The affected areas are the Hotel lobby, Restaurant, Rooftop pool, Spa, and Some room categories. For further queries, please contact the property directly.

              Reviews of Railay Princess Resort & Spa (SHA Extra Plus) from real guests

              Provided by verified guests of Agoda
              8.1
              Cleanliness8.3
              Facilities8.1
              Location8.4
              Room comfort and quality8.0
              Service8.2
              Value for money8.1
              High score for Krabi
              Rating
              9+ Exceptional (819)
              8-9 Excellent (570)
              7-8 Very Good (646)
              6-7 Good (288)
              <6 Below Expectation (416)
              Time of the year
              Mar - May (739)
              Jun - Aug (410)
              Sep - Nov (536)
              Dec - Feb (1,054)

              Show reviews that mention 

              Showing 2,738 verified guest comments
              12345
              9.6
              Exceptional
              joyce from Canada
              Couple
              Grand Deluxe
              Stayed 10 nights in January 2023

              Love this place!”

              Conveniently located directly beside the East Railay Pier; busy with arrivals/departures of long-tail boats and travellers, but great for people watching! Rooms are far from the noise. Staff was incredibly friendly and approachable. The room was quite large and very clean, with good amenities, great air conditioning and very comfortable bed and pillows. We had the added bonus of daily monkey visits just off our balcony (just don’t leave food!). Breakfast buffet was included and was better than expected. Large dining area with plenty of seating. Pay extra for specialty coffees, omelettes, etc. Had only one lunch there and it was excellent, with an extensive menu. Two nice infinity pools and a lovely spa with RMT’s. Gym was small but had the basics. Conveniently located along the East Railay boardwalk, minutes to the main walking streets, shops, bars, restaurants. 10-15 minute walk through there to stunning West Railay and Phra Nang beaches, caves and breathtaking views. No vehicular traffic on Railay. Very happy with our stay at the Railay Princess, would highly recommend and definitely return. Two small negatives; you are given only one room key so when you leave the room, AC and power shut down so any devices left to charge won’t. Shower water pressure not great.

              Reviewed February 07, 2023

              See room deals

              10.0
              Exceptional
              Adrien from Sweden
              Family with young children
              Superior Room
              Stayed 2 nights in January 2023

              Perfect stay in Railay”

              We had a lovely time at Railay Princess. The staff was friendly and helpful. The hotel has 2 pools. One on the rooftop of the restaurant with a East Side view. Another one in the garden, more child friendly. There is a lot to choose from at the breakfast. They also have baby chairs which was a must for parents traveling! The hotel is right in front of the pier which make it really easy to reach when you arrive. 10 minutes walking distance to Phra Nang beach and Railay West beach.

              Reviewed January 23, 2023

              See room deals

              10.0
              Exceptional
              Lucian from Romania
              Couple
              Superior Room
              Stayed 3 nights in January 2023

              Good location, great room”

              The access is very easy, right next to the pier. The staff is very helpful, helped with every request. The room was very clean and with a nice view of the lake. The breakfast can be improved (low selection of fruits), but overall has variety

              Reviewed January 15, 2023

              See room deals

              10.0
              Exceptional
              Mandalie from Sweden
              Solo traveler
              Superior Room
              Stayed 2 nights in April 2022

              Beautiful resort & great value for the money!”

              I had a really nice stay at Railay Princess in April 2022. The room was nice and clean and the bed was really comfortable. The location of the hotel is right next to the east pier which was convenient. The walk to Railay beach is only 4-5 min and the walk to Phra Nang beach is about 10 min. Both the pools are great and there is plenty of space to chill in the pool areas. The only downside was the breakfast. It mostly contained of noodles, sausages, rice and other things I would consider lunch food and not much breakfast options. The coffee was good. Overall a great stay with really good value for money with the deal I got with Agoda.

              Reviewed May 02, 2022

              See room deals

              10.0
              Exceptional
              Andrew from United Kingdom
              Couple
              Grand Deluxe
              Stayed 1 night in December 2022

              Lovely Room”

              Although located on the East Side of Railay the hotel is more or less directly in front of the pier where we were dropped off. The room was lovely and large. The bed was very comfortable. There was plenty of choice for breakfast.

              Reviewed December 31, 2022

              See room deals

              9.6
              Exceptional
              Enny from Thailand
              Group
              Superior Room
              Stayed 2 nights in March 2022

              2nd Visit but check your bookings to confirm!”

              I came back to this hotel because I stayed here before as a couple and things were fine and we like its location and the view of the room. This time I came back with my daughter. At the check in desk I greeted them with a smile and said I would like to check in please. The girl looked at me and said, "we only have a deluxe room available ". I said, "no, it was confirmed it's a superior room with twin beds." To that she replied, "you haven't booked, right?". I felt so insulted. Next to us was another guest was disappointed as she had to pay for a room although she already booked and paid for one, emphasising that she wasted her money there. Poor lady. The girl (receptionist) found our booking in the end and we were asked to wait for our room to be ready. We did get a very much needed welcome drink though, albeit a bit too sweet for me. There was no apology from the receptionist whatsoever. Very cold. The room was nice, on 3rd floor (no lift), lovely view and we did get our twin beds. There are umbrellas and beach slippers and dressing gowns which I did not notice in my previous stay. So, these are nice touches. We ordered some food in the room and it was great. Delicious and reasonably priced, and didn't have to wait too long. We enjoyed the pools with a backdrop of a Krabi boulder. Breakfast was not as good as my previous visit with less choice and coffee was finished on both mornings. We had to wait for them to refill. I ordered drinks at the restaurant to have by the pool. I had to wait for at least 20 minutes. They seemed to be busy but not clear why. I asked if they would take them to the pool but the girl said no, so I took them to the pool myself. So that's 30 minutes of hanging around. We went out for both days and put the Do Not Disturb sign on the doors we didn't get our complimentary beverages. So I made a request through the phone asking for these. They phoned men30 minutes later asking if I had asked for someone to fix a jammed door. I

              Reviewed April 28, 2022

              See room deals

              10.0
              Exceptional
              Lizzie from United Kingdom
              Couple
              Superior Room
              Stayed 2 nights in February 2022

              Stunning place”

              We had a great stay here, the staff were helpful, we had a balcony room & the view was absolutely gorgeous, I loved seeing the monkeys! The room was light & clean, great value for money! I just loved it here so much, breakfast had a nice variety too! The location was fantastic only a very short walk to bars, resturaunts & the beach! I would return here without a doubt!

              Reviewed April 05, 2022

              See room deals

              9.6
              Exceptional
              Terry from Canada
              Couple
              Deluxe Room
              Stayed 1 night in January 2023

              A rough start but great ending!”

              Our first night in this hotel was not great. Our garden view was a construction site/ garbage view, we could smell sewer, no hot water and because of the garbage we had an invasion of monkeys😳 BUT….. we worked with the very kind staff and the found us a wonderful room we loved. Ask for second floor building #4. They worked hard to fix the water and our shower was amazing. Lastly, the breakfasts were fabulous.

              Reviewed January 27, 2023

              See room deals

              9.6
              Exceptional
              Ryan from United Kingdom
              Couple
              Deluxe Room
              Stayed 3 nights in October 2022

              Amazing hotel, really clean and great location.”

              Such a lovely hotel, great price, great location and a nice clean room. Only thing that stops it being perfect is the fact that they are renovating the restaurant so we had to use another place for breakfast. But to say that is a negative is maybe a bit harsh. Be careful around the pool with monkeys, started off really funny and cute but they quickly became aggressive and we had to leave quickly from the pool area. Staff were very helpful when this happened.

              Reviewed October 29, 2022

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              10.0
              Exceptional
              Ramona from India
              Couple
              Deluxe Room
              Stayed 2 nights in August 2022

              Loved it!”

              We would definitely be back here. It's right by the pier and our favourite side of Railay to stay at. The staff were efficient, beautiful, big rooms with strong wifi... love the pool, a great breakfast with a live egg station (the only thing we honestly missed was yogurt) but other than that, it was fab.

              Reviewed September 27, 2022

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              10.0
              Exceptional
              Phanitsupa from Australia
              Couple
              Superior Room
              Stayed 1 night in May 2022

              Exceptional”

              Best hotel we have experienced for our entire stay in Krabi. It’s the only hotel that changed the rest of our plan and we are going back to spend two more nights in the next few days. Excellent service, very attentive staffs and a proper hotel breakfast. Room size is spacious and clean.

              Reviewed May 14, 2022

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              10.0
              Exceptional
              Sally from Thailand
              Couple
              Superior Room
              Stayed 2 nights in June 2022

              Excellent ”

              I love this hotel. Always stay here. 2 beautiful pools good food. Great staff. The only thing was for breakfast as a foreigner and there are many staying there it's mainly catered to Thais and they only offer every day eggs and boiled sausages the rest is Thai food. It would be nice to see maybe mushrooms or potatoes or hash browns. No cereals available

              Reviewed June 06, 2022

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              10.0
              Exceptional
              Yabing from Singapore
              Couple
              Superior Room
              Stayed 9 nights in April 2022

              Exceeded expectations”

              For the amount I paid, I did not expect to be pampered. Staff told me upon check-in that I got a free upgrade, and the room was spacious, came with tonnes of amenities and was super close to the main pool. The staff were friendly and helpful, but nonetheless not too knowledgable about the now-defunct test&go scheme. There was a cute cat with 4 kittens that the staff take care of - super sweet.

              Reviewed May 08, 2022

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              10.0
              Exceptional
              Kannika from Thailand
              Family with teens
              Grand Deluxe
              Stayed 4 nights in January 2023

              No Car No Kidding!!”

              If you want to get away from the hustle and bustle of your every day life, look no further. This is it.

              Reviewed January 31, 2023

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              9.6
              Exceptional
              Laura from Thailand
              Couple
              Superior Room
              Stayed 2 nights in June 2022

              Relaxed stay”

              Stayed here for 2 nights and really enjoyed our stay. The welcome drink on arrival was a nice touch. Bed was large and comfortable, tv had good channels and fitness suite was a bonus although small. Breakfast was good. only negative was slight smell from pond however could not smell this in our room or on the balcony that overlooked the pond - only could smell in hotel grounds. Member of staff who carried our bags to our room also hung round for a tip and then slammed the door when he did not get one. Overall would recommend, was a nice stay and Railay was lovely.

              Reviewed July 01, 2022

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              10.0
              Exceptional
              Jenny from United States
              Solo traveler
              Stayed 3 nights in January 2020

              Outstanding value for price”

              The hotel is located on East Railey, where there isn't much beach so its quiet! The sunrises are worth getting up early too.The property amenities, staff, food and views, more than make up for it! West Railey is a famous beach for sunsets and everyone takes a long boat to get there daily. It is a short 3 minute walk. You can go there early morning before crowds. Phranang beach is just 5 minutes by walk and is gorgeous spot with a sacred cave temple/shrine. Again you can go there early or late to avoid day crowds. The restaurant has a robust buffet breakfast, my rate included it daily. In the evening, the meals were gourmet to casual, curries, fresh fish, grilled specialties. I'm gluten intolerant and the staff was very accommodating! The hotel offers curbside pick up drop off from airport to hotel. The take care of all transfers for about $50 US dollars. Worth it and you'll feel like royalty!

              Reviewed January 10, 2020

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              10.0
              Exceptional
              Katherine from Thailand
              Couple
              Grand Deluxe
              Stayed 3 nights in February 2022

              So amazing”

              It was worth the price for us, the staff was so accommodating and rooms were insanely clean. We loved the location and the infinity pool was so sweet. Perfect to watch stars at night. Room service was also very reliable

              Reviewed March 03, 2022

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              10.0
              Exceptional
              Macmillan from Malaysia
              Solo traveler
              Superior Room
              Stayed 3 nights in August 2022

              Stay Here”

              It's just a convenient place to stay at. The hotel is right off the jetty. Getting back to Ao Nang is easy too cause they have their on boats that run on a fix schedule & at a cheaper rate. The breakfast is ok but with some imagination, it can get pretty decent.

              Reviewed August 25, 2022

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              10.0
              Exceptional
              miles from Thailand
              Couple
              Superior Room
              Stayed 2 nights in October 2022

              Good value for money ”

              The restaurant is under renovation and you need to walk to their other hotel which is a bit far. Nice clean room.

              Reviewed October 14, 2022

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              10.0
              Exceptional
              Callen from Australia
              Couple
              Grand Deluxe
              Stayed 8 nights in August 2022

              First Class”

              We always stay here. Staff are very friendly and the two swimming pools and facilities are always first class. Location is perfect, close to the Pier and the short stroll to the many bars and restaurants is beautiful … can’t wait to come back!

              Reviewed August 24, 2022

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