My 5th stay here.”

Even though I booked the Private Resting Suite, Plaza Premium Lounge - Gateway@klia2? I was in the Aerotel section again for the 3rd time. I actually prefer this section because it's so quiet and I sleep like a log. However you don't get the same food access even though you booked through the Private Resting Suite, Plaza Premium Lounge - Gateway@klia2? site. I can never understand how this works but I still had another lovely stay and woke up fresh for my early flight. The small breakfast is enough but I they don't supply English tea in the room or at breakfast. I find this a bit disappointing but I just bring my own tea bags.

Layover in Kuala Lumpur”

I was passing through the airport in Kuala Lumpur and had a layover of about ten hours. My plane arrived in the middle of the night. I had pre-booked a room online at the the Plaza Premium Lounge. After passing through immigration I caught the last tram back to KLIA2. The staff at the Plaza were there at the counter, wide awake and even cheerful! I was led to my room which was simple, but had everything that I needed. I was able to get a shower, recharge my phone and get some needed rest. In the morning, I had the included buffet breakfast and then was on my way. The Plaza is very centrally located, clean and comfortable. Glad I had a chance to experience this airport hotel. Sure happy that I didn't have to leave the airport for a room. It would be great if more airports had transit hotels. I would definitely come to the Plaza again.

Convenient, Great Value and Very Comfort”

I stayed in Single bed Suite with private shower room. The room is very clean and cozy. The bed is surprisingly comfortable. What I like the most is the bathroom in the room. It is spacious with rain shower. Most of the shower amenities e.g shower gel, shampoo, room slippers, toothbrush and toothpaste, shower cap, hair dryer, comb and cotton buds are provided. You can access the plaza premium lounge and have your meal there. I really recommend for travelers who transit at KLIA2 for 6 to 10 hours. It will be a great place for you to eat, rest and shower.

Great value & location”

Plaza Premium Lounge Malaysia (KLIA2) is on level 2M (one level up from arrivals). So if you are flying into KLIA2 terminal it is very close and easy to get to. I stayed in a 1 bed room. It was small but the bed was very comfortable, you had a choice of two sized pillows and the bathroom was excellent. The bathroom was brown marble with a huge shower with waterfall shower-rose. It also had a disposable toothbrush and razor plus the usual soap and shampoo plus a hairdryer. The internet was fast, reliable and available in your room and in the dining area. The dining is open 24 hours and it has cold drinks, including beer and a nice coffee machine. There are apples and oranges and a moderate selection of hot food, including asian and western. You can get a wakeup call and there is a live flight departure monitor in the dining room. I my opinion, it has everything you need, it is well priced, conveniently located (especially if you are flying Air Asia or other flights that arrive/depart from KLIA2) and the staff are professional and helpful.

2 Adults & 3 kids stay overnight for an early morning flight”

Our flight departed KLIA2 at 0605Hrs, which means we must drop all our luggages by 0430Hrs so that we will have enough time to go through immigration and walk to departure gate with kids. We decided to book Plaza Premium Lounge Family Room to stay overnight, so that it is easier to manage the kids early morning. When checked in, the staff told us that the family room was fully booked & they upgraded us to Aerotel Hotel opposite the lounge. Aerotel Hotel provided us with 2 Double Room connected to each other without any additional price. The rooms were clean and the size is good to accommodate our luggages. Beds were comfortable for us and kids. Wifi connectivity is good but the phone network coverage (Digi) is a bit poor when stayed in room. We didn’t manage to enjoy the meals provided at the lounge due but we believe it must be good. Highly recommended for travellers especially with kids if you want to reduce early morning airport hassles.

Ideal position and super shower”

Placed right in the middle of KLIA2 and only a few hundred yards from the KLIA2 Terminal. I stayed here twice between flights and would recommend the Plaza Premium Lounge to anyone. Small room but everything you need for a stopover, and the shower is probably the best I've ever used in a hotel. There's a very good Thai Massage place right next door and the canteen isn't bad for breakfast - or there's a 24 hour food court next door too. I was able to get a taxi from here very easily and the KLIA Transit is just one floor down. Super place to stay.

Great location! ”

We arrived close to midnight, with an early morning flight out. Just needed a place to sleep over and Plaza Premium Lounge offered a fantastic place! Although many shops in KLIA2 are closed by the time we got here, there is still some 24hr minimarts available. If you come in earlier, you will have many choices to choose in restaurants, cafes, pharmacy, supermarket, UNIQLO, etc. KLIA2 is a shopping mall itself. The room is spacious, even for our family of 3. Comes with amenities such as bedroom slippers, toothbrush/ toothpaste, shower gel, shampoo. Nice comfy bed. And quiet. The only downside is there is no windows in the room. But this is an airport hotel, what do you expect? Hassle-free check in and check-out. Comes with a Free simple breakfast. Highly recommended for a stayover if you have a long transit stop in KL.

Great place for transit”

Initially my booking was with plaza premium lounge but the receptionist directed me to check in at Aerotel klia2 which is just opposite the lounge. The Aerotel receptionist is friendly and check in was smooth. The double room is still new so it's clean, have complete set of toiletries, large size tv, comfortable bed. Down side is not sound proof as you can hear person next door talking on the phone. I was given voucher for free breakfast but have to skip it as I was rushing for next flight. Walk in price is definitely more expensive than online

Decent place for transit”

We arrived KLIA past midnight, and the ERL was still running. We boarded the last one and reached KLIA2. Plaza Premium is just one escalator away when we got out of the ERL station. The room we booked is a family room with two bunk beds. We were able to have hot congee and plenty of drinks before we hit the sack. It's a great place to put up for a good rest for long transit hours. The room they gave us is right behind the cafe, separated by a corridor, so we could hear people moving and TV, but it's ok. We still very much dozed off into lala land with ease. The shower head in the bathroom has a slightly bigger nut, so it can't really "sit" well in the holder. I also suspect that cracks on the tiles are the result of the shower head tipped and dropped. Please do something about it.

Its actually Aerotel”

We went to Plaza Premium Lounge for check in but been told to go to Aerotel (just opposite). I don't why they use Private Resting Suite instead of Aerotel. The room was spacious, big and clean. The breakfast menu was okay and they prepare it upon request which I like cause it freshly prepared.

It's really premium ”

Plaza Premium Lounge is extremely premium lounge. I was really amazed by its facilities (Great athmosphere, Clean rooms) , staffs etc. We Stayed 6 Hours after landing from Male (Maldives) to Klia2. Staff welcomed us with complete facilities and they allowed us to have breakfast and lunch before check out (from 6 Am to 12.18 Pm). The foods were delicious and variants. If you had next flight and need a temporary stay. Just get into PLAZA PREMIUM LOUNGE KLIA 2

Excellent for a long layover ”

It was clean - most important thing. It is small but honestly think it's the perfect size for a solo traveler anyway. Wish there was a tv but that's not necessary. It had all the necessities even slippers! Bathroom was big. I was confused as to where it was because the first time I had a layover, I saw a plaza premium lounge near the gates (direct to international transfer - not exiting and stamping out). But it's not that one! So if you're on s layover, when you arrive in KLIA2 , head for the arrivals, stamp out then go up one level to 2M and it's near the food court

Great for a short stay”

This hotel has very small (suite) rooms, but it's clean and comfy. You have access to a buffet style food lounge, which includes free flowing draft beer. The food is very good with decent selection. Because there are 2 hotels with exactly the same name, but different management, it's important to choose the one that does not offer Solo and Double Plus rooms. The other Plaza Premium Lounge has a very stingy food and drink policy. I learned this the hard way.

Highly recommended for a brief stay in KLIA2”

Our flight was retimed to 5 hours early than scheduled. We (family of four) have no choice but to make a reservation for 6 hours stay in Plaza Premium Lounge. During our check in, we were surprised to learn that we were upgraded to a much better facilities and spacy rooms (adjoining) in Aerotel, on the same floor about 50 meter away. The room was clean and we spend a good 5 hours with plenty of rest and feeling very refresh for our connecting flight. They also provided us with free lunch (at Plaza Premium premise).

Best location to rest before catching early flight”

Excellent stop to sleep before catching early flight. Room is spacious and clean. All toiletries are available. Meals and drinks are included. The KLIA2 Mall itself is a hub of activity and has many cafes and eateries although some closes at 10pm. My room does have a whiff of acrid smoky kitchen smell but not too bothersome. Check-in staff for the late shift is remote and not too communicative. They can't give me a proper YES or NO answer when I enquire if that is the check-in counter as the word printed was AEROTEL and not PLAZE PREMIUM LOUNGE. The morning shift staff however, is bright, smiling and friendly. I will definite rest here again if I were to catch a morning flight again.

Excellent”

The transit hotel in the Plaza Premium Lounge inside the terminal at Kuala Lumpur is ideal for a short stay without having to get taxis to an outside hotel. I used the 10 hour option which was about $60AUD. This included the use of the lounge, so a snack and a couple of draught beers when I arrived and breakfast on leaving was very welcome.

Exceptional”

While waiting for our next flight, we found this place. It’s in klia2, very convenient, the room was sooooo clean & so cozy, we fall asleep rite away. After a quick shower, we then had the breakfast provided. It was delicious! The staff we talked to were all very customer oriented, always service with a smile! good job plaza premium lounge..will definitely come back!

Transit from Domestic to International flights.with lay over more than 10hrs”

31/8/2018. Domestic flight from kuching to kuala lumpur by Malindo air. with more than 10hours lay over & fly to Dubai by Emirates. Despite the 2 different airports. terminal 1 & 2. Still decide to take the train from klia1 to klia2 with the luggages. for the rest. of 6hours. with the convenient of meals at the lounge. private rest room with toilet & shower facilities. attached. basic toiletries. despite the pricy cost for 2 budget travellers. it is a good choice to rest of a couple hours at this facility. at the same. tge klia2. convenient to shop for last minutes. before long flight. thanks.

VALUE FOR MONEY”

Room is very spacious and clean. Only trouble is booking were made at Private Resting Suite, Plaza Premium lounge but i was then ask to check in in AEROTEL instead.

Strategic Location”

I never knew Plaza Premium Lounge and Aerotel is the same. When I checked in at Plaza Premium they divert me to Aerotel which is even better to me. This is not my first stay with them and ever since my first I had been loving their services. Right above the arrival and only stone throw away to everything. Please keep up the services. The only draw back would be room with no sound proof. Can heard drilling middle of the night. However, notice was given in the room but still it interrupt the sleep for light sleeper like me.