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City Kuchai Hotel
City Kuchai Hotel
City Kuchai Hotel
City Kuchai Hotel
City Kuchai Hotel
City Kuchai Hotel
City Kuchai Hotel

Removed from saved list

6.8

Good

224 reviews

224 reviews

Housekeeping2
See map

7.2

Very good

Location rating score

Very good location
Popular landmarks
KL Bird Park 5.6 km
Chinatown - Kuala Lumpur 5.9 km
Central Market 6.1 km
Jalan Alor 6.8 km
Menara Kuala Lumpur 7.2 km
Pavilion Kuala Lumpur 7.2 km
KLCC - Bukit Bintang Pedestrian Walkway 7.6 km
Aquaria KLCC 7.7 km
KLCC Park 7.9 km
Petronas Twin Towers 8.0 km
Nearby landmarks
Mega Star Arena 200 m
Klinik Famili Soo 400 m
Klinik Mediviron @ Kuchai Lama 490 m
Lai Medic Clinic 500 m
Taman Desa Medical Centre 790 m
KB Child Specialist Clinic 870 m
The Kidney Dialysis Centre 920 m
Global Elite Gym 970 m
Klinik Kuchai Avenue 1.0 km
Taman Desa Recreational Ground 1.1 km
Newly renovated

City Kuchai Hotel

25, Jalan 2/115a, Taman Pagar Ruyung, Mid Valley / Bangsar, Kuala Lumpur, Malaysia, 58200 - See map

Make your best journey to Kuala Lumpur with the promised standard of Sanitised Stays, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Mid Valley / Bangsar part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Check-in [24-hour]

Airport transfer

Newly renovated

Free Wi-Fi in all rooms!

Daily housekeeping

Sanitised Stays

Introducing the OYO Minimal Touch Stay Experience

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Restaurants

Room service

Wi-Fi in public areas

Daily housekeeping

Car park [nearby]

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money7.4
Location rating7.2
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport15.0 km

Rooms available at City Kuchai Hotel

Superior Suite
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 2 king beds and 1 sofa bed
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Family Suite
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 single bed and 1 king bed
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Standard Double Room
...
  • Shower
  • 2 single beds and 1 king be...
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Deluxe King Room
...
  • Room size: 150 m²/1615 ft²
  • Shower
  • 1 super king bed
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Family Suite, 2 Double Beds
...
  • Room size: 18 m²/194 ft²
  • 2 double beds
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Superior Suite
...
  • Room size: 17 m²/183 ft²
  • 1 single bed and 1 double b...
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Family Suite
...
  • Room size: 18 m²/194 ft²
  • 2 king beds
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Deluxe Double Room
...
  • Room size: 10 m²/108 ft²
  • 1 king bed or 1 double bed
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Family Room Premium
...
  • Room size: 16 m²/172 ft²
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Standard Twin Room
...
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at City Kuchai Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to City Kuchai Hotel?

For those who wish to drive their own cars, City Kuchai Hotel has a car park that's close to the hotel.

Is breakfast offered at City Kuchai Hotel?

Wake up to a great buffet breakfast at City Kuchai Hotel.

What are my dining options at City Kuchai Hotel?

Breakfast is served here. Asian cuisine is available for guests. Dishes are served in buffet during opening hours. Light meal like soup is served using only quality ingredients.

What is the smoking policy at City Kuchai Hotel?

City Kuchai Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to City Kuchai Hotel?

The closest train, metro, or bus station to City Kuchai Hotel is KTM Station - Seputeh Train Station, 2.4 km away.

What restaurants are nearby City Kuchai Hotel?

Restaurants including Goon Wah Restaurant, Win Soon Cafe and Kedai Roti are popular in City Kuchai Hotel’s neighborhood which is known as Mid Valley / Bangsar.

What popular shopping places are close to City Kuchai Hotel?

Shopping options in City Kuchai Hotel’s Mid Valley / Bangsar neighborhood include Mid Valley Mega Mall, Gold Art and Petronas Twin Towers Gift Shop.

What are popular attractions near City Kuchai Hotel?

Guests at City Kuchai Hotel can easily visit Thean Hou Temple, Taman Desa Recreational Ground and Desa Water Theme Park located in the Mid Valley / Bangsar area.

What popular natural sightseeing spots are close to City Kuchai Hotel?

City Kuchai Hotel’s nearby natural sights include Bukit Robson located in the same Mid Valley / Bangsar area.

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Explore the neighborhood

What people love about City Kuchai Hotel

  • 8.4

    Excellent
    Cleanliness

    "Close to food outlets, friendly staff & clean room"

    Megat

    |

    October 5, 2020

  • 10

    Exceptional

    "Good place.clean"

    De

    |

    March 1, 2019

  • 10

    Exceptional
    Breakfast

    "Rate is included breakfast which is very affordable and worth it."

    NOOR

    |

    December 3, 2018

Property ranking|Compared to 7,102 Kuala Lumpur properties
See all rankings
Room comfort score
6.4/10
Value for money score
7.4/10
Couples review score
7.2/10
Service score
6.9/10
Better than
94
%
of Kuala Lumpur properties
Better than
88
%
of Kuala Lumpur properties
Better than
87
%
of Kuala Lumpur properties
Better than
86
%
of Kuala Lumpur properties
Overall rating:

6.8

Good
224 reviews
Cleanliness
6.4
Facilities
6.0
Location
7.2
Read all reviews >
More about City Kuchai Hotel

More about City Kuchai Hotel

City Kuchai Hotel

Make everyday special with all that Kuala Lumpur has to offer with a stay at City Kuchai Hotel. Access is everything, and you'll get the most of while staying only 3.4 km from Terminal Bersepadu Selatan and its easy transportation options.
All offerings provided by City Kuchai Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Always get the assistance you need with front desk services including express check-in or check-out. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the City Kuchai Hotel.
For health reasons, smoking is not permitted anywhere inside the hotel.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at City Kuchai Hotel. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.


Around the property

Don't spend all your time inside while in Kuala Lumpur! Be sure to visit Menara Kuala Lumpur located 7.1 km away, an item on every checklist of those who travel to Kuala Lumpur.


Reasons to stay here

Find incredible value for money here, which is ranked better than 87% of the city's accommodation.
Compared to the city's accommodation options, this hotel scored higher than 93% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 94% of other accommodations in Kuala Lumpur.

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Amenities and facilities
Good
Facilities

6

Most talked about facilities

Housekeeping

7 mentions

Breakfast

3 mentions

Food & Dining

2 mentions

Languages spoken

  • English
  • Malay

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Restaurants
  • Room service

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Services and conveniences

  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Smoke-free property
  • Smoking area

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Car park [nearby]
Location
25, Jalan 2/115a, Taman Pagar Ruyung, Mid Valley / Bangsar, Kuala Lumpur, Malaysia, 58200
Very good
Location

7.2

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    15.0 km 30 min drive
  • Kuala Lumpur International Airport (KUL)
    38.9 km 48 min drive

Public transportation

  • Petaling
    2.3 km
  • KTM Station - Seputeh Train Station
    2.4 km 7 min drive

Hospital or clinic

  • Klinik Famili Soo
    400 m

Shopping

  • Pavilion Kuala Lumpur
    7.2 km

Convenience store

  • 7 Eleven
    460 m 6 min drive

Cash withdrawal

  • ATM
    130 m 1 min walk
What's nearby

Popular landmarks

  • KL Bird Park
    5.6 km
  • Chinatown - Kuala Lumpur
    5.9 km
  • Central Market
    6.1 km
  • Jalan Alor
    6.8 km
  • Menara Kuala Lumpur
    7.2 km
  • Pavilion Kuala Lumpur
    7.2 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    7.6 km
  • Aquaria KLCC
    7.7 km
  • KLCC Park
    7.9 km
  • Petronas Twin Towers
    8.0 km

Nearby landmarks

  • Mega Star Arena
    200 m
  • Klinik Famili Soo
    400 m
  • Klinik Mediviron @ Kuchai Lama
    490 m
  • Lai Medic Clinic
    500 m
  • Taman Desa Medical Centre
    790 m
  • KB Child Specialist Clinic
    870 m
  • The Kidney Dialysis Centre
    920 m
  • Global Elite Gym
    970 m
  • Klinik Kuchai Avenue
    1.0 km
  • Taman Desa Recreational Ground
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:59
  • Check-out from07:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee180 MYR

The property

  • Number of floors1
  • Number of rooms 17
  • Room voltage240
  • Year property opened2011
  • Most recent renovation2021
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of City Kuchai Hotel from real guests

Provided by verified guests of Agoda
Cleanliness6.4
Facilities6.0
Location7.2
Room comfort and quality6.4
Service6.9
Value for money7.4
High score for Kuala Lumpur
Rating
9+ Exceptional (9)
8-9 Excellent (4)
7-8 Very Good (11)
6-7 Good (15)
<6 Below Expectation (36)
Time of the year
Mar - May (14)
Jun - Aug (15)
Sep - Nov (22)
Dec - Feb (24)
All guests (224)
All languages

Show reviews that mention 

Showing 75 verified guest comments
1234
10.0
Exceptional
De from Malaysia
Couple
Stayed 1 night in February 2019

Exceptional”

Good place.clean

Reviewed March 01, 2019

See room deals

Hey De, Thank you so much for the wonderful rating. Please share your views in the future as well. Have a nice day! Regards, Megha

Responded March 02, 2019
City Kuchai Hotel
9.2
Exceptional
aLvin from Malaysia
Business traveler
Stayed 1 night in May 2021

Good”

Just stay 1 night for working, average all good… at center of kl… good location, drive nearby many restaurants…

Reviewed May 17, 2022

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8.8
Excellent
Seng from Malaysia
Solo traveler
Stayed 1 night in December 2019

Facilities need better maintenance”

Nice and comfort stay, but some facilities in the room start getting old, need to keep up with maintenance.

Reviewed December 04, 2019

See room deals

Hi, Seng! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Kevin

Responded December 04, 2019
City Kuchai Hotel
9.2
Exceptional
NOOR from Malaysia
Family with teens
Stayed 1 night in January 2019

Okey”

Okey. My second staying here..

Reviewed January 03, 2019

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Thank you for the appreciation, Noor! We hope to give you a consistent service every time. Regards, Deboshree

Responded January 04, 2019
City Kuchai Hotel
8.4
Excellent
Megat from Malaysia
Couple
Stayed 1 night in January 2020

Value for money”

Close to food outlets, friendly staff & clean room

Reviewed October 05, 2020

See room deals

Thank you for your sweet words, Megat. We hope to give you a consistent service every time. Regards, Karen

Responded October 08, 2020
City Kuchai Hotel
8.8
Excellent
Nurhidayah from Malaysia
Family with young children
Stayed 1 night in November 2019

Excellent”

Cigarette smell in the room

Reviewed December 03, 2019

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Thank you so much for wonderful rating, Nurhidayah! As per the review, it seems like you are not completely satisfied with our services provided. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Zara

Responded December 03, 2019
City Kuchai Hotel
7.6
Very good
NOOR from Malaysia
Family with young children
Stayed 1 night in January 2019

Just Okay”

Cant get extra bed eventhough I'm willing to pay and really need it as i bring my 3yrs son together. No other option to upgrade the room as well. Sigh. Request for a pillow but they dont have it. Breakfast not much variety. It is okay if you not too picky person.

Reviewed February 01, 2019

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Hi, Noor! We’re extremely sorry for the unpleasant experience you had with us. Tidiness is something of utmost importance and we can’t compromise on it. Request to treat this as an odd incident and we shall surely strive to make your future experience better. Regards, Chetan

Responded February 02, 2019
City Kuchai Hotel
6.4
Good
Pei
Solo traveler
Stayed 2 nights in March 2019

Budget”

I was given a room without a window. For the price I paid overall it was fine: the room was tidy. It's a bit run down.. could use a fresh coat of paint and some thorough cleaning (dust/spider webs and stains on the bathroom tiles). They also rent out rooms for 3, 4 or 5 hours but I didn't encounter any of those clientele while I was going in and out of my room so it was fine.

Reviewed March 26, 2019

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Hey Pei, Thank you so much for rating us positively. As per the feedback, we can see that you aren't completely satisfied with our services, we've notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Barbara

Responded March 26, 2019
City Kuchai Hotel
6.8
Good
Sheila from Malaysia
Business traveler
Stayed 1 night in March 2019

Good”

Hotel Management should place at least a boiling kettle, 2 mugs and 2 teabags with sugar in room OR place a hot/cold filter water at each floor. Not enough with just keep 2 drinking water bottles.

Reviewed April 02, 2019

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Hi, Sheila! Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards,Barbara

Responded April 02, 2019
City Kuchai Hotel
6.8
Good
Ho from Malaysia
Couple
Stayed 2 nights in August 2019

Reasonably clean, workers polite”

Very happy with simple breakfast, ideal locality.

Reviewed August 04, 2019

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Loved to hear this, Ho! It’d be great if you could spread the word among your circle . Have a pleasant day ahead :) Regards, Winisha!

Responded August 05, 2019
City Kuchai Hotel
6.8
Good
ANANDA from Malaysia
Solo traveler
Stayed 1 night in January 2019

Good”

Worth for its price. extremely low price got from Agoda

Reviewed February 02, 2019

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Thank you for the appreciation, Ananda! We hope to give you a consistent service every time. Regards, Ritesh

Responded February 04, 2019
City Kuchai Hotel
6.0
Mary from Malaysia
Couple
Stayed 1 night in December 2018

Good just for one night stay”

The hotel located quite near to a pub so at night found hard to sleep if the hotel with window facing the main road. and hotel rooms are not sound proof so my next room was very noisy so it distract my sleep. And toilet floor and sinks are not clean. The bed is comfy

Reviewed January 02, 2019

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Hi, Guest! We’re really sorry to note that we were not able to meet up your expectations, however, we shall work as per your feedback to ensure the comfortable stay for you going forward. Regards, Deboshree

Responded January 03, 2019
City Kuchai Hotel
6.0
Tat from Malaysia
Couple
Stayed 1 night in January 2019

Budget hotel that is what you would expecting..”

Pricing good for deluxe double room and fast to check in room. Downside is initial room given had aircond leaking problem until the floor is wet, shower has slow water flow, and telephone unit is not working when I want to call the reception. Reception was quick to resolve the problem and gave me another room with good condition aircond. Overall, it is sufficient enough for a short stay like 1 - 2 days.

Reviewed January 07, 2019

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Hi, Tat! We extremely apologize for the inconvenience caused to you. We never want our guests to face such issues and we will surely try our best to make sure it's not repeated. Thanks for understanding and cooperation. Hope to welcome you again soon with nice experience further. Regards, Deboshree

Responded January 08, 2019
City Kuchai Hotel
5.6
Kok from Malaysia
Solo traveler
Stayed 1 night in December 2018

Need to improve the cleanliness ”

The room size was okie if only stay 2 persons. My mom almost fall down in the toilet because of their cleaning part. The toilet is damn dirty because of moss.

Reviewed January 02, 2019

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We’re sorry to hear this experience, Kok! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you soon and we'll ensure that you'd experience the comfort and hospitality we are known for. Regards, Deboshree

Responded January 03, 2019
City Kuchai Hotel
6.4
Good
Noraidila from Malaysia
Business traveler
Stayed 1 night in June 2019

Good”

Include simple breakfast

Reviewed September 17, 2019

See room deals

Thanks for your valuable time to write a review, Noraidila . As per the feedback, it seems that you aren’t fully satisfied with the services and we’re extremely apologetic to know this, however, we shall strive hard to ensure better services in the future. Regards, Barbara

Responded September 18, 2019
City Kuchai Hotel
6.0
yoke from Malaysia
Solo traveler
Stayed 1 night in January 2019

Good location”

Good location but smelly room...need to improve

Reviewed January 23, 2019

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Thank for sharing your valuable feedback, Yoke! Surely, we’ll work on this to enhance your experience in the future. Regards, Deboshree

Responded January 24, 2019
City Kuchai Hotel
5.6
Sheila from Malaysia
Couple
Stayed 1 night in September 2019

Facilities”

No hot water filter at any floor. Need to come to G floor cafe to take.

Reviewed September 22, 2020

See room deals

Hi, Sheila. Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Karen

Responded September 23, 2020
City Kuchai Hotel
4.0
Nur from Malaysia
Couple
Stayed 1 night in February 2019

Acceptable”

Please service your aircond... Place some perfume at the room because the smell in the room is so bad... also service the suis in the room ...i got a broken suis that i cant charge my fon😟... And last is the door.. its hard to open the door.. when i scan the card at the door , the door cant open.. i go to the receptionist but u just open it with a key.. then when i want to go out of coz i will close the door.. so again i scan the door it cant open.. i need to go to receptionist again n again.. but so bad idk what u do i just wait for a long time then i do decision to open itmyself...it so hard until i can open it.. please upgrade and service your facilities in your hotel...tq

Reviewed February 24, 2019

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Hi, Nur! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead :)Regards, Ritesh

Responded February 26, 2019
City Kuchai Hotel
4.0
Lynn from Malaysia
Family with teens
Stayed 2 nights in April 2019

Should hv cupboard for put luggage, small refrigerator, and must clean toilet more put fragrance.. ”

Should hv nice sofa in lobby not torn one!

Reviewed April 18, 2019

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Hi, Lynn! We’re extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Deboshree

Responded April 18, 2019
City Kuchai Hotel
3.6
Low from Malaysia
Group
Stayed 2 nights in December 2019

The worst hotel I been stayed ever ”

This is not hotel , this is ghost house ! I booked because shown Agoda Preferred but very dissapointed ! Firstly the receptionist super impolite , once I step into room very dark even toilet and furniture dirty yellowish & old , really make me angry because of the toilet with lock ! I called reception and ask to change room immediately , receptionist said u can change but another room smaller u have a look , ok I change another room , better a little bit but still same toilet no lock and air cond totally no cooling air is hot wind , 2nights almost RM300 ?? Definitely will not come again !!

Reviewed December 17, 2019

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Hai, Kami amat menyesal untuk mengetahui bahawa pengalaman anda dengan kami bukanlah satu yang menyenangkan dan kami pasti akan membuat maklum balas anda, untuk memastikan isu-isu berkaitan dipantau dengan teliti dan dihapuskan setakat yang maksimum. Salam, Cheshta

Responded January 17, 2020
City Kuchai Hotel
1234
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