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Exterior view, Novotel Bangkok Platinum Pratunam in Bangkok
Executive Park View Room with 1 King Bed, Lounge Access - Bed, Novotel Bangkok Platinum Pratunam in Bangkok
Swimming pool [outdoor], Novotel Bangkok Platinum Pratunam in Bangkok
Swimming pool [outdoor], Novotel Bangkok Platinum Pratunam in Bangkok
Swimming pool, Novotel Bangkok Platinum Pratunam in Bangkok
Swimming pool, Novotel Bangkok Platinum Pratunam in Bangkok
Fitness center, Novotel Bangkok Platinum Pratunam in Bangkok

Removed from saved list

8.6

Excellent

11,428 reviews

11,428 reviews

Housekeeping397
Shops284
Breakfast201
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Trimurti Shrine
50 m
Pratunam Center
50 m
Newman Exclusive Tailor
120 m
Gaysorn Shopping Center
120 m
Mello Yello
140 m
Popular landmarks
Siam Paragon
700 m
MBK Center (Ma Boon Khrong Center)
1.2 km
Jim Thompson House
1.3 km
Khaosan Road
4.8 km
Wat Phra Chetuphon
5.2 km
Closest landmarks
clover
100 m
Pratunam Pier
110 m
Embassy of Indonesia
110 m
Lee Fashion Tailor
190 m
Krung Thong Plaza
200 m

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi, Pratunam, Bangkok, Thailand, 10400 - See map

In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pratunam, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Wat Phra Chetuphon. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Bangkok

Check-in [24-hour]

Airport transfer

Excellent breakfast

SHA Certified

Prevent the spread of COVID-19 with public and firms’ health safety measures.

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Steamroom

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

10 travelers have booked today.

Value for money8.2
Distance to city center0.0 km
Location rating9.3
Nearest airportDon Mueang International Airport (DMK)
Distance to airport19.4 km

Rooms available at Novotel Bangkok Platinum Pratunam

Excellent
Room comfort & quality

8.6

Premier Park View
...
  • Room size: 26 m²/280 ft²
  • Park view
  • 1 double bed
Enter dates to see prices
Executive Suite King
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe - Double
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Park View Room with 2 Single Beds, Lounge Access
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Park View Room with 1 King Bed, Lounge Access
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Twin Bed
...
  • Room size: 25 m²/269 ft²
  • Park view
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Room with 1 double bed
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room with 2 Single Beds
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What dining options are offered at Novotel Bangkok Platinum Pratunam?

Begin your day with Novotel Bangkok Platinum Pratunam's accessible cuisines and food options including Buffet in restaurant and International cuisine for you to indulge in and select from.

Does Novotel Bangkok Platinum Pratunam have a swimming pool?

While relaxing at Novotel Bangkok Platinum Pratunam, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

Does Novotel Bangkok Platinum Pratunam offer spa services?

You can enjoy your stay at Novotel Bangkok Platinum Pratunam far more by enjoying the benefits of the property's accessible spa services that are offered for all its guests to make your evening or night even better.

Does Novotel Bangkok Platinum Pratunam provide dry cleaning services?

Yes! Novotel Bangkok Platinum Pratunam offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

Are there ATM on-site at Novotel Bangkok Platinum Pratunam?

Absolutely! The perks of staying at Novotel Bangkok Platinum Pratunam include an on-site ATM, providing travelers with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.

What is the average travel time to the closest airport from Novotel Bangkok Platinum Pratunam?

The average travel time to get from Novotel Bangkok Platinum Pratunam to the airport is 50 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

What interesting attractions are in close proximty of Novotel Bangkok Platinum Pratunam that are in walking range?

While staying at Novotel Bangkok Platinum Pratunam, begin your holiday by discovering the nearest destinations that are within walking distance to the property which include Newman Exclusive Tailor, Gaysorn Shopping Center, and Mello Yello.

At what time of the year is Novotel Bangkok Platinum Pratunam most popular?

Novotel Bangkok Platinum Pratunam's most popular month where verified tourists have stayed the most is in March.

In which languages can Novotel Bangkok Platinum Pratunam's personnel communicate?

Novotel Bangkok Platinum Pratunam can speak in 7 languages and supports widely used languages such as English and Mandarin Chinese for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment cards are accepted at Novotel Bangkok Platinum Pratunam?

Enjoy the flexibility of easy payment at Novotel Bangkok Platinum Pratunam which accepts up to 7, with payment card options such as UnionPay, Cash, American Express, Visa, and MasterCard.

See map

Explore the neighborhood

What people love about Novotel Bangkok Platinum Pratunam

  • 10

    Exceptional
    Staff 

    "The place is clean, friendly staff and the location is near the shopping center."

    Annalyn

    |

    July 18, 2023

  • 8

    Very good
    Staff 

    "This hotel is nice and clean, staff are friendly."

    Adeline

    |

    July 13, 2023

  • 8.8

    Excellent
    Location

    "Great hotel good location"

    marlene

    |

    July 22, 2023

Overall rating:

8.6

Excellent
11,428 reviews
Cleanliness
8.8
Facilities
8.3
Location
9.3
Read all reviews >
What travelers say they love:
Best location snd comfortable rooms.
Anne from Philippines
Couple
More about Novotel Bangkok Platinum Pratunam

More about Novotel Bangkok Platinum Pratunam

Novotel Bangkok Platinum Pratunam

Get the most from an urban escape in Bangkok when you book a room at Novotel Bangkok Platinum Pratunam. Located right in the city center, Novotel Bangkok Platinum Pratunam saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Bangkok even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Novotel Bangkok Platinum Pratunam thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Novotel Bangkok Platinum Pratunam even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Novotel Bangkok Platinum Pratunam begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Novotel Bangkok Platinum Pratunam has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar. For the ultimate convenience, you can even have groceries delivered to your room at Novotel Bangkok Platinum Pratunam, with their exclusive service.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's games room and shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Don't miss out on all that Bangkok has to offer during your stay at Novotel Bangkok Platinum Pratunam. The most famous landmark nearby is The Grand Palace just 5.3 km away. Never forget your time in Bangkok with a special gift or trinket from Chatuchak Weekend Market just 5.5 km away. Experience local culture through architecture at Jim Thompson House located 1.3 km away.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

612 mentions

Breakfast

427 mentions

Food & Dining

164 mentions

Swimming Pool

128 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Russian
  • Thai
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
Restaurants on site
The Square
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

220 Petchaburi Road, Ratchathewi, Pratunam, Bangkok, Thailand, 10400
Exceptional
Location

9.3

Airports
  • Don Mueang International Airport (DMK)
    19.4 km 31 min drive
  • Suvarnabhumi Airport (BKK)
    23.6 km 31 min drive
Public transportation
  • Airport Rail Link Ratchaprarob Station
    560 m 8 min walk
  • Chit Lom BTS Station
    650 m 12 min walk
Hospital or clinic
  • clover
    100 m
Shopping
  • Chatuchak Weekend Market
    5.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Siam Paragon
    700 m
  • MBK Center (Ma Boon Khrong Center)
    1.2 km
  • Jim Thompson House
    1.3 km
  • Khaosan Road
    4.8 km
  • Wat Phra Chetuphon
    5.2 km
  • Temple of the Emerald Buddha (Wat Phra Kaew)
    5.2 km
  • The Grand Palace
    5.3 km
  • Chatuchak Weekend Market
    5.6 km
  • Wat Arun
    5.6 km
  • Asiatique - The Riverfront
    6.5 km
Nearby landmarks
  • Trimurti Shrine
    50 m
  • Pratunam Center
    50 m
  • clover
    100 m
  • Pratunam Pier
    110 m
  • Embassy of Indonesia
    110 m
  • Newman Exclusive Tailor
    120 m
  • Gaysorn Shopping Center
    120 m
  • Mello Yello
    140 m
  • Bangkok Painting
    140 m
  • Royal Asia Boutique
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1600 THB
  • Distance from city center0.0 km
  • Travel time to airport (minutes)50
Extras
  • Breakfast charge (unless included in room price)420 THB
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors25
  • Number of restaurants2
  • Number of rooms 288
  • Room voltage220
  • Year property opened2011
  • Most recent renovation2011

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Bangkok Platinum Pratunam from real guests

Provided by verified guests of Agoda
Cleanliness8.8
Facilities8.3
Location9.3
Room comfort and quality8.6
Service8.6
Value for money8.2
High score for Bangkok
Rating
9+ Exceptional (2,734)
8-9 Excellent (1,849)
7-8 Very Good (1,742)
6-7 Good (412)
<6 Below Expectation (374)
Time of the year
Mar - May (1,864)
Jun - Aug (1,900)
Sep - Nov (1,759)
Dec - Feb (1,588)

Show reviews that mention 

Showing 7,111 verified guest comments
12345
10.0
Exceptional
STEPHEN from Thailand
Couple
Premier Park View
Stayed 2 nights in January 2023

Great location heart of Bangkok shopping ”

We chose park view room with breakfast. Very comfortable room. Bed and pillows excellent. Very nice bathroom with rain shower. Breakfast was very good with a massive choice and good coffee. Lots of street food and restaurants below. Will stay here again. Siam BTS not very far and can be accessed through central world.

Reviewed January 17, 2023

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Dear Valued Guest, Thank you so much for taking the time to post such a glowing review. It was an absolute delight to read through your comments and to hear your words of praise about the hotel. Please rest assured I have shared your remarks with the entire team and they were as pleased as I to hear your feedback. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam - we do hope to have the pleasure of welcoming you back again. Best Regards, Pranravich L. Rooms Division Manager

Responded January 19, 2023
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Chris from Singapore
Family with young children
Superior Twin Room
Stayed 3 nights in November 2022

Center of all attraction ”

Stay with family from 24-27 November. It’s a perfect place for trips around Bangkok. 10-15mins walk from Ratcha-parop station with airport link mrt. Convenient walk to the siam BTS and chit lom BTS. The breakfast is great especially the pancakes. The lobby staff is very patient in answering my question and told me what time to come back for check in. The cleaning staff is also very kind to provide me 2 more bottles of water and extra pair of slippers.

Reviewed December 01, 2022

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Dear Valued Guest, Thank you for taking the time to participate in our opinion survey. I am pleased to hear that you have had a good experience with us. Our team would be delighted to hear that you appreciated their efforts. We strive to provide a superior service experience for every customer at Novotel Bangkok Platinum Pratunam, as such your feedback is very important to us. Thank you for sharing your experience, and we hope your next visit is as pleasurable as the last. Best Regards, Pranravich L Rooms Division Manager Sawasdee Krub,

Responded December 05, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Yingjie from Singapore
Group
Family room
Stayed 4 nights in May 2022

Awesome location and sizeable room”

Had the family suite for 3 pax and it was very spacious. It was a decent size room where we can open all 3 luggages with spaces to walk around. There is gym and swimming pool facilities, it’s clean and usable condition. The view from the swimming pool is good (facing centralworld and big c). Night view is good as well. Location is right next to platinum malll - although it’s no longer linked to the platinum mall as mall 3 is permanently closed. It’s a good place to stay if you are intending to shop at platinum mall - can always unload the shopping before heading else where.

Reviewed May 23, 2022

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Dear Yingjie, It was a pleasure to read through your comments and hear your kind words about the hotel. Please know that I have shared your comments with the entire team, and they were as pleased as I was to hear them. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam, and we hope to see you again soon. Regards, Pranravich L. Front Office Manager

Responded May 28, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Jiang from Singapore
Family with young children
Premier Park View
Stayed 2 nights in October 2022

Best location if you like to go platinum mall”

Location is just right beside platinum mall. Good if you plan to go there to shop a few times throughout your trip. 7-10 min walk to CentralWorld and BigC through bridge which is very convenient. Room is clean and spacious. Staff are friendly. Will definitely stay there every time I go bangkok.

Reviewed October 20, 2022

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Dear Valued Guest, Thank you for participating in our online survey. I am delighted to hear that you had a positive experience with us. Our team would be overjoyed to hear that you valued their efforts. We strive to provide a superior service experience for every customer at Novotel Bangkok Platinum Pratunam, so your feedback is very important to us. Thank you for sharing your experience, and we hope your next visit is as enjoyable as the last. Best Regards, Pranravich L. Rooms Division Manager

Responded October 21, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Monicca from Philippines
Family with young children
Superior Twin Room
Stayed 3 nights in December 2022

Consistent”

Have stayed in this hotel thrice. Each time is always great. Breakfast buffet is awesome, so many choices. Large and clean rooms, excellent service by kind staff.

Reviewed January 05, 2023

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Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alin U. Guest Experience Manager

Responded January 08, 2023
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Rossana from Philippines
Group
Superior Twin Room
Stayed 4 nights in September 2022

Best place to stay when traveling with girl friends!”

The hotel is right beside Platinum Mall (like the Greenhills tiangge or bazaar where you can haggle and buy stuff wholesale, like discounts for 5 or more items). Breakfast buffet was good. Such good value for money because we had to add just a little in our Agoda booking to get buffet breakfast every morning. It's also just a few steps away from the Skywalk where you can walk to CentralWorld and other big malls without getting wet even if it's raining heavily. I would stay here again!

Reviewed October 07, 2022

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Dear Valued Guest, It was an absolute delight to read through your comments and to hear your words of praise about the hotel. Please rest assured I have shared your remarks with the entire team and they were as pleased as I to hear your feedback. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam - we do hope to have the pleasure of welcoming you back again. Best Regards, Pranravich L. Front Office Manager

Responded October 12, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Low from Singapore
Couple
Deluxe - Double
Stayed 5 nights in May 2022

Convenient Location, Clean and Spacious Room”

We are super happy for our stay at Novotel Platinum Pratunam. Helpful staff, great location, room was clean and spacious and at high floor with good view. My only complaint will be that the gym equipment were not as well maintained, handles a tad sticky to touch - but this may not matter to those who don't use the gym so all is good!

Reviewed May 21, 2022

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Dear Low, Sawasdee Krub, Thank you very much for your wonderful feedback. Our hard - working team will be delighted to hear your glowing remarks. They work extremely hard, and it will grant them a high level of motivation to keep doing what they're doing. Thank you for sharing your experience with us, and we sincerely hope that your next visit will be just as enjoyable as the last. Best Regards, Pranravich L. Front Office Manager

Responded May 28, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Shalac from Singapore
Family with young children
Family room
Stayed 1 night in November 2022

Family room with bunk bed is great”

Family room with bunk bed is great with super cute plush. My wife and children enjoy it very much. Easy access to all shopping and attractions. The staff is super nice and decorated the room for our wedding anniversary.

Reviewed December 05, 2022

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Dear Valued Guest, Thank you for your valuable feedback and comments on your recent visit to the Novotel Bangkok Platinum Pratunam. Based on the feedback and impressions we received, we will continue to work to improve our services. We look forward to seeing you again, and we hope your next visit is soon. Best Regards, Pranravich L. Rooms Division Manager

Responded December 13, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Hui from Singapore
Group
Deluxe Room with 2 Single Beds
Stayed 1 night in August 2022

Exceptional”

the hotel staff is friendly, the hotel room is clean, the location of the hotel is good and very convenient just next to the platinum fashion mall. Easy access to the skywalk bridge linking to most of the shopping malls and chit lom bts station and siam bts station.

Reviewed September 04, 2022

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Dear Valued Guest, It was a pleasure to read through your comments and hear your kind words about the hotel. Please know that I have shared your comments with the entire team, and they were as pleased as I was to hear them. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam, and we hope to see you again soon. Regards, Pranravich L. Front Office Manager

Responded September 04, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Hui from Singapore
Group
Deluxe Room with 2 Single Beds
Stayed 2 nights in September 2022

Exceptional”

the hotel staff is friendly, the hotel room is clean, the location of the hotel is good and very convenient just next to the platinum fashion mall. Easy access to the skywalk bridge linking to most of the shopping malls and chit lom bts station and siam bts station.

Reviewed September 04, 2022

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Dear Valued Guest, It was a pleasure to read through your comments and hear your kind words about the hotel. Please know that I have shared your comments with the entire team, and they were as pleased as I was to hear them. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam, and we hope to see you again soon. Regards, Pranravich L. Front Office Manager

Responded September 04, 2022
Novotel Bangkok Platinum Pratunam
9.6
Exceptional
Kenneth from United States
Couple
Premier Twin Bed
Stayed 2 nights in October 2022

Lovely hotel with excellent location.”

Lovely room and the beds/pillows are superior to most. A few disappointments, due to COVID/Pandemic recovery (or whatever). The door directly to the skyway is closed, requiring going to ground level, walking in the rain and back up to get to the skywalk that allows one to walk to the various malls and BTS. The buffet is closed, as of the time of this review. The room itself was beautiful and the view on our side of the building, grand. The staff was friendly, polite, and efficient. The only flaw in the room itself was the handset on the telephone was not functional and was not fixed despite being reported during the short time we were there. I would definitely stay again.

Reviewed October 06, 2022

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Dear Valued Guest, Thank you for taking the time to tell us about your visit at the Novotel Bangkok Platinum Pratunam. I am sorry that your experience did not meet your expectations; please accept my deepest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is immensely important to us. Rest assured that we are taking the right steps to address the problem and prevent this from occurring in the future. We appreciate you sharing your concerns, and we hope that you could give us the opportunity to better serve you in the near future. Sincerely, Pranravich L. Front Office Manager

Responded October 12, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Joleen from Singapore
Couple
Superior Double Room
Stayed 3 nights in September 2022

Good location and spacious room”

Good location with walking distance to pratunam market, Big C and Central World. There are street food just conveniently located just outside platinum mall. Room is big and clean. Beds are comfy too. Worth the price and highly recommended.

Reviewed September 17, 2022

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Dear Valued Guest, Sawasdee Krub, Thank you very much for your wonderful feedback. Our hard - working team will be delighted to hear your glowing remarks. They work extremely hard, and it will grant them a high level of motivation to keep doing what they're doing. Thank you for sharing your experience with us, and we sincerely hope that your next visit will be just as enjoyable as the last. Best Regards, Pranravich L. Front Office Manager

Responded September 21, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Chanit from United Kingdom
Group
Premier Park View
Stayed 1 night in January 2021

Very comfortable and nice staff!”

I only stayed here for a night with two of my friends but will definitely come back again!! The staff were really nice, I had an accident in swimming pool caused me a bruise on my knee but the staff attended really quick and the manager showed up to talk to us and make sure If I am okay! The price of the room is already cheap enough but got 300 Baht free for minibar etc. on top of it which is amazing and make the experience even better! The shower is amazing and the breakfast is yummy :) location of the place is right in the centre so it’s very easy to go anywhere!

Reviewed January 04, 2021

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10.0
Exceptional
Hou from Singapore
Family with young children
Family room
Stayed 6 nights in December 2022

Good location and BF”

It’s our third time staying in this hotel and this round with our kids. Nice family room with bunk bed next to a king sized bed and breakfast spread was good. Will consider to stay again for our next BKK trip.

Reviewed December 24, 2022

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Dear Valued Guest, We'd like to thank you for your kind words about your recent stay at Novotel Bangkok Platinum Pratunam. Your compliments have indeed been received with great pleasure. We will make sure to share your kind words with our team. I am confident that your kind words are the best reward for our staff. If you intend to return to Bangkok, please do not hesitate to contact us. We hope to see you again in the near future. Best Regards, Pranravich L Rooms Division Manager

Responded December 26, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Carolina from Philippines
Couple
Superior Twin Room
Stayed 4 nights in November 2022

Novotel Platinum Pratunam BKK”

The hotel's location is excellent. At the street level is a small walkway leading to Platinum Mall. You will pasa Starbucks, McDonalds and Krispy Kreme. There is also a fruit juice stand and a 711 convenient store on the Platinum Mall side. You cant beat that!

Reviewed November 23, 2022

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Dear Valued Guest, Sawasdee Krub, Thank you very much for your wonderful feedback. Our hard - working team will be delighted to hear your glowing remarks. They work extremely hard, and it will grant them a high level of motivation to keep doing what they're doing. Thank you for sharing your experience with us, and we sincerely hope that your next visit will be just as enjoyable as the last. Best Regards, Pranravich L. Rooms Division Manager

Responded November 30, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Jacqueline from Singapore
Family with young children
Deluxe Room with 2 Single Beds
Stayed 1 night in August 2022

Definitely a place to stay if shopping at platinum mall”

Will stay again and again and again. Place looks ok even after the covid pandemic broke out. Place is super convenient although the direct escalator to the mall is now closed. Breakfast is excellent and spread is up to standard. No bath tub in room but the hotel spa makes up for it. Loved the spa and the mango sticky rice

Reviewed September 05, 2022

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Dear Valued Guest, Thank you for taking the time to participate in our opinion survey. I am pleased to hear that you have had a good experience with us. Our team would be delighted to hear that you appreciated their efforts. We strive to provide a superior service experience for every customer at Novotel Bangkok Platinum Pratunam, as such your feedback is very important to us. Thank you for sharing your experience, and we hope your next visit is as pleasurable as the last. Best Regards, Pranravich L Front Office Manager

Responded September 06, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Eileen from Singapore
Solo traveler
Standard Room with 1 double bed
Stayed 1 night in August 2022

Very friendly staff!”

My flight got delayed from 4pm to 12am so I needed to book a room to put my stuff, rest and freshen up for the day before the flight. Checked with the hotel receptionist on the spot(cause the hotel is only right on top of the shopping mall) to see if there is any room and I was checked in almost immediately. The ample rest really gave me the energy for my flight. Thanks!

Reviewed September 01, 2022

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Dear Valued Guest, Thank you very much for your wonderful feedback. Our hard - working team will be delighted to hear your glowing remarks. They work extremely hard, and it will grant them a high level of motivation to keep doing what they're doing. Thank you for sharing your experience with us, and we sincerely hope that your next visit will be just as enjoyable as the last. Best Regards, Pranravich L. Front Office Manager

Responded September 01, 2022
Novotel Bangkok Platinum Pratunam
9.6
Exceptional
Hai from Singapore
Couple
Standard Room with 1 double bed
Stayed 4 nights in January 2023

Good 4 nights stay”

The hotel located at Central of shopping malls, like Platinum Fashion Mall, CentralWorld and BigC Supermaket. The room and bathroom is spacious. Aircon good but still cold even increase temperature and lower Fan speed. Probably to improve on position of the shower stand which directly opposite of the bathroom door, as after shower the floor outside of bathroom will be wet. Overall, very nice & pleasant stay at Novotel Bangkok Platinum Hotel

Reviewed January 27, 2023

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Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alin U. Guest Experience Manager

Responded January 29, 2023
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
jessica from Philippines
Family with teens
Standard Room with 1 double bed
Stayed 3 nights in December 2022

Good location”

Close to shopping department stores and many restaurants. Staff are very attentive and room is clean

Reviewed December 16, 2022

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Dear Valued Guest, Sawasdee Krub! Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I will share your opinion with our team. We have been constantly improving the quality of our services, and I believe this feedback will be a great encouragement to all of our staff. We hope to have you back in a near future. Looking forward to seeing you again soon. Best Regards, Pranravich L. Rooms Division Manager

Responded December 19, 2022
Novotel Bangkok Platinum Pratunam
10.0
Exceptional
Ng from Singapore
Family with young children
Executive Park View Room with 1 King Bed, Lounge Access
Stayed 4 nights in June 2022

Best location for Platinum Mall shoppers”

Although the access to the hotel is limited to the 1st floor conceirge entrance currently, it's location is still the best for Platinum Mall shoppers. Breakfast is good as usual but no variation for the many days we stayed. Check in is slow and should be improved, as the number of guests have increased, now that travellers are back. Executive lounge access is a plus, esp for kids, to get a break thru out the day.

Reviewed June 21, 2022

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Dear Ng, It was a pleasure to read through your comments and hear your kind words about the hotel. Please know that I have shared your comments with the entire team, and they were as pleased as I was to hear them. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam, and we hope to see you again soon. Regards, Pranravich L. Front Office Manager

Responded June 22, 2022
Novotel Bangkok Platinum Pratunam
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