This property is in high demand!
26 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Located in heart of Kuala Lumpur
This neighborhood is preferred by frequent travelers. Properties here have the highest location ratings, high review scores, and lots of bookings
"Everything aas perfect it was also quite near to everything"
"The mosque, restaurants, and shopping places are all nearby."
Check-in [24-hour]
"I will definitely checked in again in this hotel"
![Check-in [24-hour]](https://pix10.agoda.net/property/77004585/0/de5234a4098ce61a0745de545ec9673f.jpeg?ce=2&s=1024x768)
Airport transfer
Airport transfer available at additional charge. To request, check the box on the booking form just before the payment page.
Great View
Many guests have praised the view at this property
Free Wi-Fi
Front desk [24-hour]
Fitness center
Family room
Luggage storage
Room service
Tours
Car park [nearby]
26 travelers have booked today.
Based on 6,059 verified reviews
9.0
8.8
8.7
8.4
8.2
Nearest transportation options
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Bandaraya LRT Station is within 0.38 km
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KTM Train Station - Bank Negara is within 0.43 km
Location rating score
There are 136 places in walking distance!
| Value for money | 8.7 |
| Distance to city center | 0KM |
| Location rating | 9.0 |
| Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
| Distance to airport | 16.2 km |
While lounging at Mpalace Hotel, delight in your evening or night out at Potions, Luna, and Reggae Bar to make the most out of your nightlife.
While residing at Mpalace Hotel, indulge in your early morning or evening stroll at nearby park which include River of Life, KL Forest Eco Park, and Kuala Lumpur Butterfly Park.
Mpalace Hotel's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.
Verified guests that stayed at Mpalace Hotel have given this property a rating of 8.962 for its remarkable location as the primary highlight for their stay.
Verified solo travelers that have stayed at this property have given Mpalace Hotel an average rating of 8.5. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Past families with young children that have stayed at this property have given Mpalace Hotel an average rating of 8.3. You can look up more comprehensive customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
Verified families with older children that have stayed at this property have given Mpalace Hotel an average rating of 8.6. You can check out more in depth customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
The closest train, metro, or bus station is Bandaraya LRT Station, 377.91 m away from Mpalace Hotel.
The nearest airport to Mpalace Hotel is Sultan Abdul Aziz Shah Airport, 16.0 km away.

Unwind and Indulge in Exciting Entertainment Facilities at Mpalace Hotel
At Mpalace Hotel, we believe in providing our guests with a truly memorable and entertaining stay. Our hotel boasts a range of top-notch entertainment facilities that are sure to keep you entertained throughout your visit. Whether you're looking to relax and unwind or indulge in some thrilling activities, we have something for everyone.
For those who love to shop, our hotel features a variety of shops where you can find everything from fashion and accessories to souvenirs and gifts. Explore our well-curated gift and souvenir shop, where you can take home a piece of Malaysia's rich culture and heritage. Whether you're looking for a unique memento for yourself or a special gift for loved ones, our shop offers a wide selection of locally crafted items, artwork, and traditional handicrafts.
In addition to our shopping facilities, Mpalace Hotel also offers a range of entertainment options to keep you entertained during your stay. Indulge in a relaxing swim in our sparkling outdoor pool, where you can soak up the sun and enjoy stunning views of the city skyline. For those seeking a more active experience, head to our state-of-the-art fitness center, fully equipped with modern exercise machines and equipment. Stay in shape and rejuvenate your body and mind with a workout session.
At Mpalace Hotel, we understand the importance of providing our guests with a well-rounded and enjoyable experience. Our entertainment facilities, including our shops, gift/souvenir shop, outdoor pool, and fitness center, are designed to cater to your every need. Whether you're looking for relaxation, adventure, or a bit of both, we have everything you need to make your stay truly unforgettable.
Stay Active at Mpalace Hotel's State-of-the-Art Fitness Center
At Mpalace Hotel, we understand the importance of staying active even while you're away from home. That's why we offer a state-of-the-art fitness center equipped with everything you need for a fulfilling workout. Whether you're a fitness enthusiast or just looking to maintain your exercise routine, our fitness center is the perfect place to break a sweat.
Step into our spacious and well-lit fitness center, where you'll find a wide range of modern exercise equipment. From treadmills and elliptical machines to stationary bikes and free weights, we have it all. Our cardio machines are equipped with built-in TV screens and audio jacks, allowing you to catch up on your favorite shows or listen to music while you burn calories. Additionally, our knowledgeable and friendly staff is always on hand to assist you with any questions or provide guidance on how to make the most of your workout.
After an invigorating session at the fitness center, take a dip in our sparkling outdoor swimming pool. Surrounded by lush greenery and offering stunning views of the city skyline, our pool provides a refreshing escape from the hustle and bustle of Kuala Lumpur. Whether you prefer to swim laps or simply relax on one of the poolside loungers, our pool area offers the perfect setting for some well-deserved relaxation.
With our top-notch fitness center and inviting swimming pool, Mpalace Hotel ensures that you can maintain your fitness routine and enjoy a rejuvenating stay in Kuala Lumpur. Book your stay with us today and experience the perfect blend of comfort, convenience, and wellness.
Convenience at Your Fingertips: Mpalace Hotel's Top-Notch Facilities
Discover a world of convenience at Mpalace Hotel, where every guest's comfort and satisfaction are top priorities. From essential services like laundry and room service to thoughtful amenities like safety deposit boxes and a concierge, this hotel has everything you need for a hassle-free stay.
Start your day with ease by taking advantage of the complimentary Wi-Fi available in all rooms and public areas. Stay connected with loved ones or catch up on work while enjoying the hotel's comfortable and stylish surroundings. For those who prefer a designated smoking area, Mpalace Hotel has you covered, ensuring a pleasant experience for all guests.
Traveling light? No problem. Mpalace Hotel offers luggage storage, allowing you to explore the vibrant city of Kuala Lumpur without the burden of your belongings. Additionally, the hotel provides a convenience store on-site, perfect for grabbing any last-minute essentials or snacks.
With daily housekeeping, express check-in/check-out, and dry cleaning services, Mpalace Hotel ensures that your stay is as convenient and stress-free as possible. Whether you're here for business or leisure, rest assured that your needs will be met with the utmost care and attention. Book your stay at Mpalace Hotel today and experience the convenience you deserve.
Indulge in Exquisite Dining at Mpalace Hotel
At Mpalace Hotel, we understand that dining is an essential part of any memorable stay. Our hotel offers a range of exceptional dining facilities that are sure to satisfy even the most discerning palates. From the comfort of your room, you can enjoy a delectable meal with our convenient room service. Our dedicated staff is available round the clock to deliver a wide selection of dishes directly to your doorstep, ensuring that you can savor a delicious meal at any time of the day or night.
In addition to room service, Mpalace Hotel also boasts an elegant on-site restaurant where guests can dine in style. Our restaurant offers a sophisticated ambiance and a diverse menu featuring both local and international cuisine. Whether you're craving authentic Malaysian delicacies or international favorites, our talented chefs will delight your taste buds with their culinary creations. With impeccable service and a warm, inviting atmosphere, our restaurant is the perfect setting for a romantic dinner, a business lunch, or a gathering with friends and family.
To ensure that your stay is as comfortable as possible, our dedicated staff provides daily housekeeping services. They will not only keep your room clean and tidy but also replenish any amenities you may need during your stay. From fresh towels to toiletries, you can rest assured that your room will always be well-maintained and stocked with everything you require for a comfortable stay. At Mpalace Hotel, we strive to exceed your expectations and provide you with a truly exceptional experience, both in terms of dining and accommodation.
Luxurious and Spacious Rooms at Mpalace Hotel
Experience the epitome of comfort and elegance at Mpalace Hotel in Kuala Lumpur, Malaysia. With a wide range of room types to choose from, we ensure that every guest's stay is tailored to their specific needs and preferences.
Indulge in the Deluxe Double room, featuring a cozy Queen bed for a restful night's sleep. For families or larger groups, our Family Quad room offers two Queen beds, ensuring ample space for everyone to relax and unwind. Alternatively, the Family Triple room provides flexibility with either a Single bed or a Queen bed, perfect for families with children or small groups of friends.
For those seeking a touch of luxury, our Junior King Suite is the ideal choice. With a spacious layout and a plush King bed, it offers a truly indulgent experience. The Palace Suite takes luxury to another level, boasting a regal ambiance and a comfortable King bed fit for royalty.
Booking your stay at Mpalace Hotel through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily compare room options, read reviews, and make secure reservations in just a few clicks. So why wait? Book your dream room at Mpalace Hotel today and embark on an unforgettable journey of comfort and luxury.
Discover the Vibrant Golden Triangle in Kuala Lumpur
Welcome to the exciting and bustling Golden Triangle in Kuala Lumpur, Malaysia. This vibrant district is a must-visit destination for travelers seeking a mix of shopping, entertainment, and cultural experiences. Situated in the heart of the city, the Golden Triangle is surrounded by three major roads - Jalan Imbi, Jalan Sultan Ismail, and Jalan Raja Chulan.
As you step into the Golden Triangle, you'll find yourself immersed in a world of luxury shopping malls, trendy boutiques, and bustling street markets. Pavilion Kuala Lumpur, one of the most iconic shopping destinations in the city, is a shopaholic's paradise, offering a wide range of international and local brands. For a taste of local culture, head to Petaling Street, also known as Chinatown, where you can explore the vibrant night market and sample delicious street food.
The Golden Triangle is not just about shopping, it also offers a diverse range of entertainment options. From world-class theaters and concert halls to trendy bars and clubs, there is something for everyone. Immerse yourself in the local arts scene at the Kuala Lumpur Performing Arts Centre or catch a live music performance at one of the many venues in the area. After a day of exploring, indulge in the vibrant nightlife that the Golden Triangle has to offer.
With its central location, the Golden Triangle also serves as a gateway to other popular attractions in Kuala Lumpur. Take a short walk to the iconic Petronas Twin Towers and enjoy breathtaking views of the city from the Skybridge. Explore the historical sites of Merdeka Square and the Sultan Abdul Samad Building, or venture to the nearby KL Tower for panoramic views of the city.
Whether you're a shopaholic, a food lover, or a culture enthusiast, the Golden Triangle in Kuala Lumpur is a destination that will captivate your senses and leave you wanting more. Book your stay at Mpalace Hotel today and immerse yourself in the vibrant energy of this exciting district.
Convenient Transportation Options from Kuala Lumpur Airports to Mpalace Hotel
Mpalace Hotel, nestled in the heart of the vibrant Golden Triangle in Kuala Lumpur, Malaysia, offers a convenient and comfortable stay for travelers visiting the city. Getting to the hotel from the nearest airports is hassle-free, thanks to several transportation options available.
If you are arriving at Kuala Lumpur International Airport (KLIA), the fastest and most convenient way to reach Mpalace Hotel is by taking a taxi or ride-sharing service. The journey from KLIA to the hotel takes approximately 45 minutes, depending on the traffic conditions. Alternatively, you can also opt for the KLIA Express train, which provides a direct connection from the airport to KL Sentral Station. From KL Sentral, you can easily catch a taxi or use public transportation to reach the hotel.
For travelers arriving at Sultan Abdul Aziz Shah Airport, also known as Subang Airport, the most convenient way to get to Mpalace Hotel is by taking a taxi or ride-sharing service. The journey from Subang Airport to the hotel typically takes around 30 minutes, depending on the traffic. Additionally, you can also consider taking the KTM Komuter train from Subang Jaya Station to KL Sentral, and then proceed to the hotel using a taxi or public transportation.
No matter which airport you arrive at, reaching Mpalace Hotel is a breeze. With various transportation options available, you can easily access the hotel and start exploring the attractions and landmarks of Kuala Lumpur.
Explore the Vibrant Surroundings of Mpalace Hotel in Kuala Lumpur
Situated in the heart of Kuala Lumpur, Mpalace Hotel offers easy access to several prominent landmarks and attractions. Just a stone's throw away from the hotel, you'll find Jalan Masjid India and Jalan Tuanku Abdul Rahman, two bustling streets renowned for their vibrant atmosphere and diverse shopping experiences. Immerse yourself in the rich cultural heritage of Malaysia as you explore the colorful stalls, local boutiques, and traditional eateries lining these streets.
For those interested in history and art, the Bank Negara Malaysia Museum and Art Gallery is a must-visit. Located within walking distance from the hotel, this museum showcases a fascinating collection of artifacts and artworks that highlight the country's economic history and cultural heritage. Marvel at the intricate displays and gain insights into Malaysia's financial system and the importance of art in the nation's identity.
If you're looking for a spiritual experience, head to Sri Maha Batrakaliamman, a Hindu temple known for its beautiful architecture and religious significance. Located just a short distance from Mpalace Hotel, this temple offers a serene atmosphere where visitors can witness traditional rituals and immerse themselves in the spiritual ambiance.
After a day of exploration, unwind at Maison Bar, a trendy establishment known for its stylish interiors and refreshing cocktails. Located nearby, this chic bar provides the perfect setting to relax and socialize, offering a wide selection of drinks and a vibrant ambiance.
For sports enthusiasts, Kompleks Sukan Negara is a short drive away from the hotel. This sports complex hosts a range of facilities, including swimming pools, tennis courts, and a gymnasium, providing ample opportunities for fitness and recreation.
Other notable landmarks in the vicinity include Parliament House, Wisma Loke, Tun Hussein Onn Memorial, and BCCM KL. These landmarks offer glimpses into Malaysia's political history and architectural splendor, making them worthwhile destinations for history buffs and architecture enthusiasts.
With its prime location and proximity to these remarkable landmarks and attractions, Mpalace Hotel is the perfect base for exploring the vibrant city of Kuala Lumpur.
Convenient Public Transport Stations near Mpalace Hotel
Mpalace Hotel in Kuala Lumpur boasts a prime location with several public transport stations within close proximity. Travelers can easily explore the city and its surrounding areas with the convenience of these nearby stations.
One of the nearest options is the LRT Train Station - Dang Wangi, just a short walk away from the hotel. This station provides easy access to various attractions and neighborhoods in Kuala Lumpur, making it an ideal choice for those looking to explore the city's vibrant culture and bustling streets.
Another nearby option is the Medan Tuanku Monorail Station, offering a seamless connection to different parts of the city. Whether you're heading to popular shopping destinations, iconic landmarks, or trendy dining spots, this station provides a convenient and efficient way to get around.
For those looking to venture beyond the city limits, the LRT Train Station - Bandaraya and KTM Train Station - Bank Negara are also within reach. These stations provide access to the wider Kuala Lumpur area, allowing travelers to easily explore neighboring towns and attractions. With these options at hand, guests at Mpalace Hotel can enjoy the freedom and flexibility to navigate Kuala Lumpur and beyond with ease.
A Gastronomic Delight: Indulge in Kuala Lumpur's Culinary Scene
Situated in the heart of Kuala Lumpur, Mpalace Hotel offers a convenient location for food enthusiasts looking to explore the city's vibrant culinary scene. With a plethora of dining options just a stone's throw away, guests can embark on a gastronomic adventure right from their doorstep. From the iconic Yut Kee Restaurant, known for its mouthwatering Hainanese cuisine, to the aromatic flavors of Ali Mubarak's Middle Eastern dishes, there is something to satisfy every palate. For those craving local delicacies, Restauran Madam Nancy and Restoran Seri Putra are popular choices, serving up authentic Malaysian flavors. Les Oliviers Restaurant offers a taste of the Mediterranean with its exquisite French and Italian dishes, while the bustling food stalls at Lorong Tuanku Abdul Rahman offer a wide range of local street food. Vegetarian options can be found at Adyar Ananda Bhavan, while Selera MY offers a diverse selection of Malaysian and international cuisines. The Qing, a halal-certified restaurant, specializes in Chinese cuisine without pork, making it a great option for Muslim travelers. After a satisfying meal, guests can unwind at the Man Tao Bar, which offers a variety of refreshing beverages and a cozy ambiance. With such a diverse range of dining options in its vicinity, Mpalace Hotel ensures that guests can truly immerse themselves in Kuala Lumpur's culinary delights.
Shop 'til you drop at Mpalace Hotel's Surrounding Shopping Landmarks
Located in the heart of Kuala Lumpur, Mpalace Hotel offers easy access to a plethora of shopping landmarks. Just a stone's throw away from the hotel, you'll find Mydin Bunus, a bustling shopping destination where you can shop for a wide range of products at affordable prices. For book lovers, Minerva Book Store Sdn. Bhd. is a must-visit, offering a vast collection of books across various genres. If you're looking for a one-stop shopping experience, Pertama Shopping Complex and Campbell Shopping Complex are just a short walk away. Fashion enthusiasts will be delighted to explore the Tudung, a shopping haven for stylish hijabs and modest wear. For a more upscale shopping experience, head to KL SOGO Department Store (Kompleks Sogo), where you can find a wide selection of international and local brands. Chow Kit, known for its vibrant local market, is also nearby, offering a unique shopping experience filled with local delights. Maju Junction Mall and Capital Square are other popular shopping destinations in the vicinity, where you can indulge in retail therapy and discover the latest fashion trends. Lastly, don't miss out on exploring the City Bazaar, a lively street market where you can haggle for unique souvenirs, handicrafts, and local delicacies. With an array of shopping landmarks surrounding Mpalace Hotel, you're guaranteed a memorable shopping experience during your stay in Kuala Lumpur.
Affordable Luxury: Experience Kuala Lumpur at a Fraction of the Price at Mpalace Hotel
Looking for a budget-friendly stay in the heart of Kuala Lumpur without compromising on comfort and style? Look no further than Mpalace Hotel. With an average room price of just $34, this hotel offers exceptional value for money, making it the perfect choice for savvy travelers.
Compared to the average room price in Kuala Lumpur, which stands at $58, Mpalace Hotel provides an unbeatable deal. You can enjoy all the amenities and services of a high-end hotel without breaking the bank. Whether you're visiting for business or leisure, Mpalace Hotel offers a range of rooms to suit your needs, from cozy single rooms to spacious suites.
Nestled in the vibrant city center, Mpalace Hotel is conveniently located near popular attractions such as the Petronas Twin Towers and Bukit Bintang shopping district. Immerse yourself in the rich culture and bustling energy of Kuala Lumpur, knowing that you have found a comfortable haven at Mpalace Hotel, all at a fraction of the price you would pay elsewhere. Book your stay today and experience affordable luxury like never before.
Fantastic Stay with Friendly Staff and Clean Rooms
Mpalace Hotel in Kuala Lumpur, Malaysia is a fantastic choice for your next stay. The friendly staff will make you feel right at home from the moment you arrive. They go above and beyond to ensure that your stay is comfortable and enjoyable.
The location of the hotel is also a major plus. It is conveniently situated, making it easy to explore all that Kuala Lumpur has to offer. Whether you're interested in shopping, dining, or sightseeing, you'll find everything within easy reach.
One of the standout features of Mpalace Hotel is the spacious and clean rooms. Guests rave about the size of the rooms, which provide plenty of space to relax and unwind. Not only are the rooms big, but they are also meticulously cleaned, ensuring a hygienic and pleasant stay.
Overall, guests are extremely satisfied with their stay at Mpalace Hotel. They appreciate the friendly staff, convenient location, and the cleanliness of the rooms. If you're looking for a comfortable and enjoyable stay in Kuala Lumpur, look no further than Mpalace Hotel.
Exceptional Customer Ratings for Mpalace Hotel
Discover a hotel that consistently receives outstanding customer ratings at Mpalace Hotel in Kuala Lumpur, Malaysia. With an impressive overall rating of 8.5, this hotel offers an exceptional experience to its guests. One of the standout features is the excellent value for money, as reflected in the high rating of 8.6. Guests are delighted by the affordability of the rooms without compromising on quality and comfort.
The hotel's facilities also receive high praise, with a rating of 8.0. From the moment you step into the elegant lobby to the well-appointed rooms, Mpalace Hotel ensures that every aspect of your stay is taken care of. Whether you're looking to relax by the rooftop pool, work out at the fitness center, or indulge in a delicious meal at the on-site restaurant, the hotel's facilities cater to all your needs.
Cleanliness is another area where Mpalace Hotel excels, earning a rating of 8.7. Guests appreciate the meticulous attention to detail and the immaculate condition of the rooms and public areas. The housekeeping staff goes above and beyond to ensure that every corner of the hotel is spotless, creating a welcoming and hygienic environment for guests to enjoy.
Mpalace Hotel's prime location is also a major highlight, with a rating of 8.9. Situated in the heart of Kuala Lumpur, guests have easy access to the city's top attractions, shopping malls, and entertainment venues. Whether you're here for business or leisure, the hotel's central location allows you to explore the vibrant city with ease.
Lastly, the staff performance at Mpalace Hotel is highly regarded, with a rating of 8.3. The friendly and attentive staff members are always ready to assist you with any request, ensuring that your stay is comfortable and memorable. From the warm welcome at check-in to the efficient service throughout your stay, the staff's dedication to providing exceptional hospitality shines through.
Experience the remarkable customer ratings for yourself and book your stay at Mpalace Hotel for an unforgettable stay in Kuala Lumpur.
Excellent8.2
Facilities
Excellent9.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Excellent
10 most recent verified ratings received by the property
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Centrally located and great for shopping, the hotel boasts of friendly and excellent staff service. The clean and comfortable rooms offer basic amenities and the hotel is within walking distance to shopping areas and eateries such as Sogo Shopping Mall, Devi's Corner, and Ananda Bhavan Restaurant. Overall, guests have had a pleasant stay.
Parking space is limited and expensive. Some guests have reported inconsistent cleanliness with issues such as pests and hair in towels, which can be improved upon.
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I had a comfortable stay at MPalace. The staff were kind. At the front desk, I clearly heard one of the staff say that we could check in early because the rooms were available, but another staff member immediately told her not to let us check in (I may not fully understand their language, but I am quite sure that’s what he meant). I just really hoped he had allowed us to check in early, as it would have helped us settle down sooner after a long journey. Overall, the facilities were fine. The room was spacious, and coffee, creamer, and tea were provided. Basic vanity kits were also available, except for toothbrushes. I would still recommend the place since it is close to many restaurants and grocery stores (Hanifa and Mydin).
I had a comfortable stay at MPalace. The staff were kind. At the front desk, I clearly heard one of the staff say that we could check in early because the rooms were available, but another staff member immediately told her not to let us check in (I may not fully understand their language, but I am quite sure that’s what he meant). I just really hoped he had allowed us to check in early, as it would have helped us settle down sooner after a long journey. Overall, the facilities were fine. The room was spacious, and coffee, creamer, and tea were provided. Basic vanity kits were also available, except for toothbrushes. I would still recommend the place since it is close to many restaurants and grocery stores (Hanifa and Mydin).
I had a wonderful 7-night stay at The M Palace Hotel, Kuala Lumpur. The location couldn’t be better – it’s right in the heart of a lively area, surrounded by plenty of shops, restaurants, and cafés, with all the key attractions just a short walk or quick ride away. This made exploring the city incredibly convenient. The hotel itself is clean, comfortable, and well-maintained, offering great value for the location. The staff were friendly and helpful, always ready with a smile and quick assistance. Overall, it was an excellent stay, and I’d gladly return on my next trip to Kuala Lumpur.
I like to share this place is worth for money, as a solo traveler I booked this place for my exam,overall the hotel is super clean and nice, good food,only thing is its little noisy from outside,when the door close from other room it’s so louder,I suggest if management of hotel able to fix a door closer for every door it’s better,because I experience its little uneasy for person who come for study or mental peace,other than the hotel management and receptionist all staff the house keeping and everything is perfect more than I expected,thank you for your effort for feel my stay as like home .
400 meters to public transportation
Airport transfer
Located in heart of Kuala Lumpur
Free Wi-Fi in all rooms!
“Unpleasant Experience ”
I recently stayed at M Palace Hotel and had a mixed experience. The hotel's location is definitely its strongest point. It's really convenient for getting around the area, with plenty of places within walking distance. However, I encountered a few issues that really impacted my stay. One of the major downsides is the parking situation. The hotel doesn’t provide its own parking, so I had to park at Jakel Mall, which is quite a walk from the hotel. Given the distance, I asked the staff if there was a closer, safer parking option, especially since walking that far at night didn’t feel secure for two women. One staff member suggested parking behind the hotel, but this led to me getting a parking ticket, which was frustrating. It would be great if the hotel could either offer a parking facility or at least give clearer advice on where to park without the risk of fines. In terms of the room, I was initially placed on level 4, and while the air conditioning wasn’t working properly, the bigger issue was the cockroach problem. When I complained, the hotel didn’t offer to change my room but instead sent a staff member to spray the corners of the room. While they sprayed, we even found another cockroach, which prompted us to complain again and finally request a room change. It wasn’t until after this second complaint that the hotel agreed to move us to a room on level 12. The new room was much better, but the initial lack of response and handling of the cockroach issue was disappointing. Lastly, there was an issue with the room card. Just 20 minutes before check-out time, the card was deactivated, and we couldn’t get back into the room. This was really inconvenient, and we had to go to the front desk to get it sorted out. Overall, M Palace Hotel has great potential, but there were several issues that need attention, particularly the parking and cleanliness. If those were addressed, it would definitely be a more comfortable and enjoyable stay.