Newly built in 2024

Merits Hotel Cameron Highlands

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

26-G,Lorong Palas Horizon 2/3,, Kea Farm, Palas Horizon, 39010, Cameron Highlands, pahang, Brinchang, Cameron Highlands, Malaysia, 39010

Highlights

Sparkling clean

130 meters to Ee Feng Gu Bee Farm

Top Value

Check-in/out [express]

Airport transfer

Facilities

Free Wi-Fi

Car park

Express check-in/check-out

Restaurant

Airport transfer

Family room

Luggage storage

Tours

About us

Merits Hotel Cameron Highlands offers stunning views of tea plantations, ideal for two travelers. Enjoy guided nature tours, a cozy garden café with local delicacies, and a tranquil spa for relaxation. Nearby attractions enhance your serene experience, immersing you in the area's vibrant beauty. Merits Hotel Cameron Highlands in Brinchang offers cool weather and beautiful flower gardens for nature lovers. Guests enjoy luxurious amenities like 24-hour room service and personalized concierge assistance. Accommodations are comfortable with air conditioning and free Wi-Fi, some featuring street views. Nearby attractions include the stunning Cameron Highlands Butterfly Garden and the intriguing Time Tunnel Museum, perfect for enriching outings. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Cameron Highlands are being booked every minute!
Cleanliness 9.2
Service 9.1
Value for money 9.0
Location 8.9

Based on 1,580 verified reviews

Cleanliness

9.2

Service

9.1

Value for money

9.0

Location

8.9

Facilities

8.6

See map

8.9Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Cameron Highlands Butterfly Garden
220 m
Cameron Lavender
1.8 km
Time Tunnel Museum
1.9 km
Big Red Strawberry Farm
2.8 km
Raju Hill Strawberry Farm
2.8 km
Closest landmarks
Honey Bee Farms
60 m
Kea Farm - Bee Farms
100 m
Wild Orchid Farm
120 m
Ee Feng Gu Honey Bee Farm
140 m
Cameron Square
150 m

Good to know

Value for money9.0
Location rating8.9
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport35.0 km

Rooms available at Merits Hotel Cameron Highlands

Family Room
...
  • Room size: 31 m²/334 ft²
  • Street view
  • 1 king bed and 1 single bed
Enter dates to see prices
Standard Twin
...
  • Room size: 20 m²/215 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Superior Queen
...
  • Room size: 22 m²/237 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Superior King
...
  • Room size: 23 m²/248 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Standard King
...
  • Room size: 21 m²/226 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Superior Twin
...
  • Room size: 22 m²/237 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Standard Queen
...
  • Room size: 19 m²/205 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Superior King
...
  • Room size: 23 m²/248 ft²
Enter dates to see prices
Standard Queen
...
  • Room size: 19 m²/205 ft²
Enter dates to see prices
More about Merits Hotel Cameron Highlands

More about Merits Hotel Cameron Highlands

Experience Comfort and Charm at Merits Hotel Cameron Highlands

Nestled in the enchanting landscapes of Cameron Highlands, Malaysia, Merits Hotel Cameron Highlands invites you to indulge in a delightful stay at its brand-new establishment, completed in 2024. This charming 3-star hotel boasts a contemporary design that harmoniously blends with the serene natural surroundings, offering guests a perfect retreat to unwind and reconnect with nature. With 36 thoughtfully designed rooms, each equipped with modern amenities, you are sure to find a cozy haven to relax after a day of exploring the breathtaking highlands. Check-in at Merits Hotel begins at 3:00 PM, allowing you ample time to settle into your room and soak in the tranquil atmosphere. For those planning to extend their stay, check-out is conveniently set for 12:00 PM, giving you a leisurely morning to enjoy the beautiful views. Families will appreciate the hotel's child policy, which allows children aged 3 years to stay free of charge, making it an ideal destination for family getaways. Whether you are seeking adventure or relaxation, Merits Hotel Cameron Highlands promises a memorable experience amidst the lush greenery and cool climate of this stunning region.









Convenience Facilities at Merits Hotel Cameron Highlands

At Merits Hotel Cameron Highlands, convenience is at the heart of your stay. The hotel offers an express check-in and check-out service, allowing guests to seamlessly transition into their vacation without the hassle of long waits. This efficient process ensures that you can quickly settle into your comfortable accommodations and begin exploring the breathtaking beauty of the Cameron Highlands without delay. Additionally, the hotel provides a dedicated luggage storage service, which is perfect for those who wish to make the most of their day after check-out. Whether you want to take a final stroll through the lush tea plantations or indulge in some last-minute shopping at local markets, you can do so without the burden of your bags. Furthermore, daily housekeeping ensures that your room remains a pristine retreat throughout your stay, allowing you to relax and unwind in a clean and inviting environment. These thoughtful conveniences make Merits Hotel Cameron Highlands an ideal choice for both leisure and adventure.

Seamless Transport Facilities at Merits Hotel Cameron Highlands

At Merits Hotel Cameron Highlands, convenience takes center stage with an array of transport facilities designed to enhance your stay. For guests arriving by air, the hotel offers a reliable airport transfer service, ensuring a smooth transition from the airport to the serene hills of Cameron Highlands. This hassle-free option allows you to sit back and relax, soaking in the breathtaking views as you journey to your home away from home. For those eager to explore the stunning landscapes and attractions of the region, the hotel provides an excellent selection of tours tailored to suit every interest. Whether you're keen on discovering the lush tea plantations or embarking on nature walks, the knowledgeable staff can assist in arranging your adventures. Additionally, Merits Hotel boasts a convenient onsite car park, allowing guests with their own vehicles to enjoy easy access and peace of mind. Should you prefer not to drive, the hotel also offers a car hire service and a reliable taxi service, making it effortless to navigate the picturesque surroundings at your leisure.

Comfort and Convenience at Merits Hotel Cameron Highlands

At Merits Hotel Cameron Highlands, each room is designed to provide a serene retreat amidst the lush landscapes of the highlands. Enjoy the perfect climate with efficient air conditioning that ensures your comfort regardless of the weather outside. The rooms are equipped with blackout curtains, allowing you to indulge in a peaceful night’s sleep or a leisurely morning without the intrusion of sunlight. Additionally, the thoughtful amenities include a hair dryer and complimentary toiletries, ensuring that you have everything you need for a refreshing stay. For those who enjoy a warm cup of coffee to start their day, complimentary instant coffee is provided, allowing you to savor your favorite brew right in the comfort of your room. The soft, high-quality linens used in each room enhance your overall experience, making your stay at Merits Hotel both comfortable and memorable.

Culinary Delights at Merits Hotel Cameron Highlands

At Merits Hotel Cameron Highlands, dining is an experience that tantalizes the senses and celebrates the rich flavors of Malaysian cuisine. The hotel's restaurant offers a cozy ambiance where guests can indulge in a diverse menu, featuring both local delicacies and international favorites. Whether you're starting your day with a hearty breakfast or enjoying a leisurely dinner, the culinary team is dedicated to using fresh, locally sourced ingredients to create dishes that reflect the vibrant culture of the Cameron Highlands. For those seeking a more casual dining experience, the hotel's café provides a perfect setting to unwind with a cup of aromatic tea or coffee, accompanied by delectable pastries and light bites. As you sip your drink, take in the stunning views of the lush green hills that surround the hotel, creating a serene backdrop for your meals. With attentive service and a commitment to quality, Merits Hotel Cameron Highlands ensures that every dining experience is memorable, making it a highlight of your stay.

Explore the Comfortable Room Offerings at Merits Hotel Cameron Highlands

Merits Hotel Cameron Highlands invites you to experience the charm of its thoughtfully designed rooms, each tailored to provide a restful retreat amidst the lush greenery of the highlands. Choose from a variety of room types to suit your needs, starting with the cozy Standard King, a 21-square-meter haven featuring a plush King Bed, perfect for couples seeking a romantic escape. For those traveling with friends or family, the Standard Twin room offers a comfortable 20 square meters with two Single Beds, ensuring everyone has their own space to unwind after a day of exploring. If you desire a bit more luxury, the Superior and Deluxe options elevate your stay with additional space and style. The Superior Twin and Superior Queen rooms, both measuring 22 square meters, provide a serene atmosphere with modern comforts, while the Superior King, at 23 square meters, offers a spacious sanctuary for a rejuvenating getaway. Families will appreciate the generous Family Room, spanning 31 square meters, which features a King Bed or a Single Bed, accommodating everyone with ease. By booking your stay at Merits Hotel Cameron Highlands through Agoda, you can enjoy the best prices available and a hassle-free experience, ensuring your getaway is as relaxing as your stay.

Discover Brinchang: The Heart of Cameron Highlands

Nestled in the lush embrace of the Cameron Highlands, Brinchang is a charming town that captivates visitors with its cool climate and breathtaking landscapes. As one of the highest towns in Malaysia, Brinchang is renowned for its rolling hills adorned with vibrant tea plantations, strawberry farms, and colorful flower gardens. Stroll through the town's lively markets, where you can find an array of fresh produce, local handicrafts, and delectable street food that showcases the region's rich culinary heritage. The cool mountain air is invigorating, making it a perfect escape from the hustle and bustle of city life. Brinchang is also a gateway to some of the most stunning natural attractions in the Cameron Highlands. Just a short drive away, you can explore the enchanting Mossy Forest, a mystical ecosystem teeming with unique flora and fauna, or embark on a guided tour of the famous Boh Tea Plantation, where you can savor the rich flavors of locally grown tea while soaking in panoramic views of the undulating hills. For adventure enthusiasts, the nearby hiking trails offer a chance to immerse yourself in the region's pristine beauty, with opportunities to spot exotic birds and rare plant species along the way. Whether you're seeking tranquility in nature or an adventure-filled getaway, Brinchang promises an unforgettable experience in the heart of Malaysia's highlands.

Getting to Merits Hotel Cameron Highlands from Nearby Airports

Traveling to Merits Hotel Cameron Highlands is a breeze, thanks to its strategic location and the accessibility of nearby airports. The nearest major airport is Sultan Azlan Shah Airport (IPH) in Ipoh, which is approximately 85 kilometers away from Brinchang. Upon landing, you can opt for a taxi or a pre-arranged shuttle service that will take you on a scenic drive through the lush landscapes of Malaysia. The journey typically takes around 1.5 to 2 hours, allowing you to soak in the beautiful views of rolling hills and tea plantations along the way. Alternatively, if you are arriving at Kuala Lumpur International Airport (KUL), which is about 200 kilometers from the hotel, you can choose to rent a car for a more flexible travel experience or take a bus to Tanah Rata, the nearest town to Brinchang. From Tanah Rata, a short taxi ride will bring you directly to Merits Hotel. The entire trip from Kuala Lumpur can take around 4 to 5 hours, but the picturesque route makes it well worth the journey. Whether you choose to travel from Ipoh or Kuala Lumpur, your arrival at Merits Hotel Cameron Highlands promises to be the start of a delightful retreat in the heart of nature.

Explore the Enchanting Surroundings of Merits Hotel Cameron Highlands

Nestled in the lush green hills of Cameron Highlands, Merits Hotel is perfectly positioned for guests eager to explore a variety of captivating attractions. Just a stone's throw away, the Big Red Strawberry Farm beckons visitors with its vibrant fields of ripe strawberries, offering a delightful experience of picking your own fruit and indulging in delectable strawberry treats. For those intrigued by the region's history, the Time Tunnel Museum provides a fascinating glimpse into the past, showcasing the rich heritage and culture of Cameron Highlands through engaging exhibits and artifacts. Nature enthusiasts will find themselves enchanted by the Cameron Highlands Butterfly Garden, where colorful butterflies flutter amidst beautiful flora, creating a serene atmosphere perfect for a leisurely stroll. The nearby Raju Hill Strawberry Farm invites guests to immerse themselves in the joy of strawberry picking while enjoying panoramic views of the hills. Spiritual seekers can visit the tranquil Sam Poh Temple, a stunning Buddhist temple that offers a peaceful retreat with its intricate architecture and serene surroundings. For an adventurous outing, the Cameron Highlands Jungle Trail No. 1 offers hiking enthusiasts a chance to explore the region's diverse ecosystems, while Cactus Valley and Water Crest Valley provide unique experiences with their stunning displays of cacti and aquatic plants. Finally, Kok Lim Strawberry Farm rounds out the list of nearby attractions, ensuring that every guest at Merits Hotel Cameron Highlands has a wealth of activities to enjoy right at their doorstep.





Culinary Delights Surrounding Merits Hotel Cameron Highlands

The dining scene surrounding Merits Hotel Cameron Highlands is a food lover's paradise, offering a diverse array of culinary experiences that cater to every palate. Just a short stroll away, Delicious & Happiness Cameron Highlands Restaurant invites guests to indulge in authentic local flavors, while InstaFish Steamboat Restaurant provides a delightful interactive dining experience, perfect for families and groups. For a sweet treat, MR. AISU Ice Cream Cafe serves up a variety of delectable ice creams that are sure to satisfy any dessert craving. If you're in the mood for something more substantial, Pizzarella Misokimchi offers a unique fusion of Western and Asian cuisine, making it a must-visit. The Hi-Tea, Scones, Japanese, Korean, Vegetarian & Steamboat Restaurant is another gem, providing a cozy atmosphere to enjoy a leisurely afternoon tea. For those craving grilled delights, PakNil's Place (BBQ & Grill) is the perfect spot to savor mouth-watering BBQ dishes. Don't miss out on Carton King (Cingjing), a whimsical dining experience that combines art with food. Agro Highlands Cafe is ideal for a casual meal, while Restaurant Tuan Yuan serves up hearty dishes that reflect the region's culinary heritage. Paradise Reyan Restaurant offers a taste of local and international flavors, and for steamboat enthusiasts, Cameron Organic Produce Steamboat Restaurant (Non-Halal) is a delightful option to explore fresh, organic ingredients. With such a rich variety of restaurants nearby, guests at Merits Hotel Cameron Highlands are sure to embark on a delicious culinary journey.

Shopping Delights Near Merits Hotel Cameron Highlands

Nestled in the picturesque Cameron Highlands, Merits Hotel is conveniently located near some of the area's most popular shopping destinations. Just a stone's throw away, Cameron Square beckons with its vibrant array of shops and local boutiques, offering everything from fresh produce to unique souvenirs that capture the essence of the highlands. Stroll through its charming walkways and immerse yourself in the local culture as you explore artisanal crafts and regional delicacies. Additionally, the nearby Cameron Centrum presents a more extensive shopping experience, featuring a variety of retail outlets, dining options, and entertainment venues. Whether you're looking to indulge in a shopping spree or simply enjoy a leisurely day out, both Cameron Square and Cameron Centrum provide the perfect backdrop for an unforgettable retail adventure.

Affordable Comfort at Merits Hotel Cameron Highlands

Nestled in the serene landscapes of Cameron Highlands, Merits Hotel offers an exceptional blend of comfort and affordability, with room prices ranging from just $26 to $50 per night. This makes it a standout choice for budget-conscious travelers seeking a memorable escape to this picturesque region. With its inviting atmosphere and convenient amenities, guests can indulge in the charm of the highlands without straining their wallets. In comparison, the average price of a hotel room in Cameron Highlands hovers between $51 and $75, which highlights the remarkable value that Merits Hotel provides. While other accommodations may offer higher rates for similar experiences, Merits Hotel ensures that guests enjoy a delightful stay without compromising on quality. Whether you're exploring the lush tea plantations or taking in the cool mountain air, choosing Merits Hotel allows you to make the most of your visit while keeping your budget intact.





Exceptional Experience at Merits Hotel Cameron Highlands

Merits Hotel Cameron Highlands stands out as a premier destination for travelers seeking an unforgettable experience in the serene beauty of Malaysia's highlands. With an impressive overall rating of 8.9, this hotel excels in providing exceptional value for money, earning a remarkable score of 9.0. Guests consistently appreciate the thoughtful amenities and services that enhance their stay, showcasing the hotel’s commitment to delivering a remarkable experience. Cleanliness is a top priority at Merits Hotel, reflected in its stellar rating of 9.3. Visitors can expect pristine accommodations that create a welcoming atmosphere, allowing them to relax and unwind in comfort. The hotel’s strategic location, rated at 8.8, places guests in close proximity to the breathtaking landscapes and attractions of Cameron Highlands, making it an ideal base for exploration. Moreover, the dedicated staff, who have garnered an impressive score of 9.1 for their performance, are known for their warm hospitality and attentiveness, ensuring that every guest feels valued and cared for during their stay.

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Amenities and facilities

Excellent8.6

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Hindi
  • Malay
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Tours
Cleanliness and safety
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Hot water linen and laundry washing
Dining, drinking, and snacking
  • Bottle of water
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Elevator unavailable
  • Food delivery
  • Invoice provided
  • Luggage storage
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Exterior corridor
  • Fire extinguisher
  • Mirrored room
  • Non-smoking rooms
  • Pets allowed unavailable
  • Pets may not be left unattended
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Accessible by stairs
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Fan
  • Free bottled water unavailable
  • Free instant coffee
  • Hair dryer
  • Ironing facilities
  • Kettle
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Streaming service like Netflix
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake-up service

Location

26-G,Lorong Palas Horizon 2/3,, Kea Farm, Palas Horizon, 39010, Cameron Highlands, pahang, Brinchang, Cameron Highlands, Malaysia, 39010

Excellent8.9

Location

Airports
  • Sultan Azlan Shah Airport (IPH)
    35.0 km
  • Penang International Airport (PEN)
    153.0 km
Public transportation
  • Tanah Rata Bus Station
    5.4 km
Hospital or clinic
  • Klinik Desa Tringkap
    2.3 km
Convenience store
  • 7 Eleven
    120 m

What's nearby

Popular landmarks
  • Cameron Highlands Butterfly Garden
    220 m
  • Cameron Lavender
    1.8 km
  • Time Tunnel Museum
    1.9 km
  • Big Red Strawberry Farm
    2.8 km
  • Raju Hill Strawberry Farm
    2.8 km
  • Sam Poh Temple
    2.9 km
  • Mossy Forest
    3.3 km
  • Agro Technology Park in MARDI
    5.2 km
  • Cameron Highlands Trail No. 10
    6.2 km
  • Cameron Bharat Tea Estate
    7.4 km
Nearby landmarks
  • Honey Bee Farms
    60 m
  • Kea Farm - Bee Farms
    100 m
  • Wild Orchid Farm
    120 m
  • Ee Feng Gu Honey Bee Farm
    140 m
  • Cameron Square
    150 m
  • Ee Feng Gu Bee Farm
    180 m
  • 188 Fruits & Vegetables
    220 m
  • Cameron Highlands Butterfly Garden
    220 m
  • Butterfly Farm Parking Lot
    260 m
  • Cameron highland orchid and rose garden
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:00
  • Check-out from07:00
  • Check-in until23:00
The property
  • Year property opened2024
  • Number of floors4
  • Room voltage240
  • Number of rooms 36
  • Most recent renovation2024

Reviews of Merits Hotel Cameron Highlands from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 10
  • 9.6
  • 9.2
  • 10
  • 10
  • 9.2
  • 8.4
  • 8.0
  • 6.8

Most recent

  • Cleanliness score 9.2 out of 10 and is a high score in Cameron Highlands
    Cleanliness9.2
  • Service score 9.1 out of 10 and is a high score in Cameron Highlands
    Service9.1
  • Value for money score 9 out of 10 and is a high score in Cameron Highlands
    Value for money9.0
  • Location score 8.9 out of 10 and is a high score in Cameron Highlands
    Location8.9
  • Facilities score 8.6 out of 10 and is a high score in Cameron Highlands
    Facilities8.6
High score for Cameron Highlands

Rating

9+ Exceptional (376)
8-9 Excellent (58)
7-8 Very Good (74)
6-7 Good (20)
<6 Below Expectation (38)
Guest Type
Room Type
Language
Showing 566 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Ainur from Malaysia
    Group
    Family Room
    Stayed 1 night in August 2025

    “Worth the money”

    The room is really big even with the extra bed. Cleanliness, tiptop! Got hair dryer. Ironing facilities are available on the hallway. Got water dispenser on the hallway also. But will be good if the hotel can provide mineral water in the room. The staff are really friendly. Check in and check out process are so smooth. The elevator is non functioning. Our room is located at 3rd floor. But the floor is connected directly to the parking lot at the back of the hotel. So we didn’t need the elevator. The room on 1st and second floor is connected with the stairs. Plus point we can book motorcycles with the hotel. It’s so easy to get around using motorcycles compared to car. Will definitely coming back here as this is one of the best hotel I’ve stayed in Cameron Highlands.

    Reviewed August 18, 2025
  2. 10.0
    Exceptional
    Zarifah from Malaysia
    Couple
    Standard King
    Stayed 1 night in June 2025

    “Merits Hotel ”

    This place offers incredible value with its prime location, making it easy to explore the area on foot because really near to kea farm no need to stress with jammed. Also near to boh sungei palas just rent out the motorcycle any u can go anywhere. The cleanliness is top-notch, and the staff are genuinely friendly and helpful, enhancing the overall experience. Facilities are well-maintained, ensuring a comfortable stay. Wi-Fi works perfectly, allowing for seamless connectivity. While shopping options are limited nearby, the other aspects make up for it, making this an unforgettable getaway.

    Reviewed July 29, 2025
  3. 10.0
    Exceptional
    Khulafa from Malaysia
    Family with teens
    Superior Queen
    Stayed 1 night in April 2025

    “Best Friendly Hotel”

    Amazing Experience with Super Friendly Staff! I accidentally messed up my booking dates and thought I had ruined our trip, but the hotel staff went above and beyond to help us. Not only did they fix my mistake, but they also managed to arrange two rooms for me and my family on a different date—super cooperative, polite, and understanding throughout the process. The receptionist was incredibly friendly and explained everything clearly, even helping us understand a parking ticket situation without any stress. Traveling was easy thanks to the hotel's convenient services—they offer options for tours and local travel that made exploring the area hassle-free. Room-to-room service was available, and our rooms were clean, cozy, and had heaters which made our stay even more comfortable. The beds were super comfy, the aesthetic and vibe of the place were modern and beautiful, and the hotel itself had a charming and welcoming atmosphere. Truly a beautiful hotel with top-notch service, great facilities, and the kind of people who make you feel like you're in good hands. Highly recommend!

    Reviewed April 06, 2025
  4. 8.0
    Excellent
    Eshika from Malaysia
    Couple
    Superior Queen
    Stayed 1 night in August 2025

    “Nice”

    Overall, we really enjoyed our stay. The hotel is clean, comfortable, and well-maintained — the room was cozy, the bed was comfortable, and everything felt fresh and tidy. That said, one unusual incident did leave us feeling quite uncomfortable. About 10 minutes after checking in, while we were still settling down and getting ready to take a bath, the receptionist (the same person who had just checked us in and given us our key) knocked on the door and immediately opened it with his own key. At that exact moment, I was naked in the bathroom. Luckily, I managed to quickly close the bathroom door just in time, while my partner lightly shouted, “Sorry, got people inside!” The staff member then quickly said “Oh, sorry” and closed the door again. While no harm was done, it was a very awkward experience — especially since it was the same staff who had literally checked us in only minutes before, so it was strange that he seemed to have forgotten the room was already occupied and barged in.

    Reviewed August 20, 2025
  5. 9.2
    Exceptional
    kong from Malaysia
    Group
    Family Room
    Stayed 1 night in May 2025

    “Cozy Room and Friendly Staff”

    Overall experience: Pros: 1. The customer service was excellent, making check-in quick and easy. 2. The room was well-maintained, tidy, and had a comfortable atmosphere. 3. The bathroom was clean with a hot rain shower, double basin, and provided shampoo & shower gel. 4. The extra bed was surprisingly cozy 5. The room had a kettle, coffee powder, and clean slippers, and water dispenser provided at common area which added convenience. Cons: 1. Lift tot working. Had to climb stairs with luggage. But luckily just 1 storey 2. The TV supported Netflix/YouTube, but no login was provided 3. Do not provide mini fridge to put some snacks: e.g. strawberry 4. Basic toiletries not provided have to bring your own one Conclusion: A solid choice for cleanliness and service, but fixing the lift and adding small amenities would elevate the experience. Still, I’d consider staying again!

    Reviewed May 12, 2025
Changed to review page 1

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