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Mercure Langkawi Pantai Cenang
Mercure Langkawi Pantai Cenang
Mercure Langkawi Pantai Cenang
Mercure Langkawi Pantai Cenang
Mercure Langkawi Pantai Cenang
Mercure Langkawi Pantai Cenang
Mercure Langkawi Pantai Cenang

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8.7

Excellent

401 reviews

401 reviews

Breakfast15
Housekeeping14
Beach13
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Cenang Mall

170 m

Cha Cha duty free

210 m

WARISAN Duty Free

240 m

Pantai Cenang

240 m

Mc Donald's

310 m

Popular landmarks
Telaga Tujuh Waterfalls

11.4 km

Crocodile Adventureland Langkawi

12.6 km

Eagle Square

13.7 km

Pulau Payar Marine Park

13.9 km

Langkawi Wildlife Park

18.2 km

Closest landmarks
Guardian

140 m

Maybank Office

600 m

Element mall

740 m

Gecko Mini Market

920 m

Langkawi Oriental Village

970 m

Mercure Langkawi Pantai Cenang

Lot 2500 Jalan Pantai Cenang Mukim Kedawang Pulau Langkawi, Pantai Cenang, Langkawi, Malaysia, 7000 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Strategically situated in Pantai Cenang, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Underwater World Langkawi as well as Cenang Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to indoor pool and spa on-site.

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Highlights

Located in heart of Langkawi

Excellent room comfort & quality

Excellent breakfast

Inside city center

180 meters to Cenang Mall

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Valet parking

Front desk [24-hour]

Luggage storage

Contactless check-in/out

Swimming pool [indoor]

Kids club

Golf course [on-site]

Fitness center

This property is in high demand!

6 travelers have booked today.

Value for money8.2
Location rating9.0
Nearest airportSultan Abdul Halim Airport (AOR)
Distance to airport75.8 km

Rooms available at Mercure Langkawi Pantai Cenang

Superior Room with 1 double bed, Pool side
...
  • Outdoor view
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Superior Room with 2 Single Beds, Ocean View
...
  • Sea view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 single bed and 1 double b...
Enter dates to see prices
Superior Room with 1 double bed, Ocean view
...
  • Sea view
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Superior Room With 2 Single Beds
...
  • Mountain view
  • Shower
  • 2 single beds
Enter dates to see prices
Superior Room with 1 King-Size bed
...
  • Outdoor view
  • Shower
  • 1 king bed
Enter dates to see prices
Privilege Room Pool Access with 1 King-size Bed
...
  • Outdoor view
  • Shower
  • 1 king bed
Enter dates to see prices
Privilege Room Pool Access with 2 Single Beds
...
  • Outdoor view
  • Shower
  • 2 single beds
Enter dates to see prices
Superior King Ocean View
...
  • Room size: 35 m²/377 ft²
  • 1 king bed
Enter dates to see prices
Deluxe Double Room, Multiple Beds(1 Double Bed and 1 Twin Bed)
...
  • Room size: 38 m²/409 ft²
Enter dates to see prices

Frequently asked questions

How do I get to Mercure Langkawi Pantai Cenang?

For those who wish to drive their own cars, Mercure Langkawi Pantai Cenang has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease.

Is breakfast offered at Mercure Langkawi Pantai Cenang?

Start your mornings right, with the continental and buffet breakfast options offered at Mercure Langkawi Pantai Cenang.

What restaurants are nearby Mercure Langkawi Pantai Cenang?

Restaurants including The Manhattan Fish Market, La Bella Pizzeria and Sunset Boulevard are popular in Mercure Langkawi Pantai Cenang’s neighborhood which is known as Pantai Cenang.

What popular shopping places are close to Mercure Langkawi Pantai Cenang?

Shopping options in Mercure Langkawi Pantai Cenang’s Pantai Cenang neighborhood include Cenang Mall, Your Language Books Corner and The Zon Duty Free Zone.

What are popular attractions near Mercure Langkawi Pantai Cenang?

Mercure Langkawi Pantai Cenang’s location in the Pantai Cenang neighborhood makes it close to famous attractions including Underwater World Langkawi, Rice Museum and Laman Padi Langkawi.

What popular beaches are close to Mercure Langkawi Pantai Cenang?

Mercure Langkawi Pantai Cenang’s Pantai Cenang neighborhood also includes Cenang Beach, Tengah Beach and Pantai Cenang.

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Explore the neighborhood

What people love about Mercure Langkawi Pantai Cenang

  • 10

    Exceptional
    Breakfast

    "It’s just a couple of mins walk to the beach Starbucks 7 eleven Nice lounge Good breakfast Good music Friendly staffs THE location"

    Avril

    |

    September 30, 2022

  • 10

    Exceptional

    "Overall, the hotel was up to my expectations."

    Emylia

    |

    September 21, 2022

  • 10

    Exceptional

    "There was a night market around the hotel too."

    Rafidah

    |

    September 18, 2022

Overall rating:

8.7

Excellent
401 reviews
Cleanliness
8.9
Facilities
8.6
Location
9.0
Read all reviews >
What travelers say they love:
This hotel has a huge lobby and very clean too.
YET from Malaysia
Business traveler
More about Mercure Langkawi Pantai Cenang

More about Mercure Langkawi Pantai Cenang

Mercure Langkawi Pantai Cenang

See the best of Langkawi with a stay at Mercure Langkawi Pantai Cenang, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Grab some beach time with a stay at Mercure Langkawi Pantai Cenang, just 850 m from Cenang Beach.
The range of services provided by Mercure Langkawi Pantai Cenang ensures all travelers get the most out of their stay. Parking is available and free, provided by the hotel for guests with their own transportation.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast.
Mercure Langkawi Pantai Cenang promises you a fun-packed holiday with a variety of activities and facilities. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
Hot days can be cool fun with water activities like fishing and diving. Have some easy fun and maybe meet others while playing recreation activities such as horse riding. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the hotel.

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Amenities and facilities
Excellent
Facilities

8.6

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!

Things to do, ways to relax

  • Diving
  • Fishing
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Horseback riding
  • On-site entertainment
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Valet parking
Location
Lot 2500 Jalan Pantai Cenang Mukim Kedawang Pulau Langkawi, Pantai Cenang, Langkawi, Malaysia, 7000
Excellent
Location

9

Airports

  • Sultan Abdul Halim Airport (AOR)
    75.8 km

Public transportation

  • Panorama Langkawi SkyCab
    10.9 km

Hospital or clinic

  • Guardian
    140 m

Shopping

  • Cenang Mall
    170 m

Convenience store

  • Chois
    460 m
What's nearby

Popular landmarks

  • Underwater World Langkawi
    340 m
  • Telaga Tujuh Waterfalls
    11.4 km
  • Crocodile Adventureland Langkawi
    12.6 km
  • Eagle Square
    13.7 km
  • Pulau Payar Marine Park
    13.9 km
  • Langkawi Wildlife Park
    18.2 km
  • Tanjung Rhu Beach
    18.7 km
  • Kilim Karst Geoforest Park
    20.3 km

Nearby landmarks

  • Guardian
    140 m
  • Cenang Mall
    170 m
  • Cha Cha duty free
    210 m
  • WARISAN Duty Free
    240 m
  • Pantai Cenang
    240 m
  • Mc Donald's
    310 m
  • Underwater World Langkawi
    340 m
  • Your Language Books Corner
    380 m
  • Tengah Beach
    480 m
  • 16hours Cenang Duty Free Shopping Center
    520 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews of Mercure Langkawi Pantai Cenang from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.6
Location9.0
Service8.7
Value for money8.2
High score for Langkawi
Rating
9+ Exceptional (44)
8-9 Excellent (13)
7-8 Very Good (11)
6-7 Good (2)
<6 Below Expectation (10)
Time of the year
Mar - May (17)
Jun - Aug (55)
Sep - Nov (8)
Dec - Feb (0)
All guests (157)
All room types
All languages
Showing 80 verified guest comments
1234
10.0
Exceptional
Fatin from Malaysia
Family with teens
Superior Room With 2 Single Beds
Stayed 2 nights in May 2022

Pleasant stay, extremely helpful and friendly staff!”

Everything was top-notch - the early checkins, cleanliness, space of the room, variety of breakfast spread, great amenities and easy access to Chenang town. Extra shoutout to the very accommodating staff of Mercure - ms Ayu, ms Aimi, ms Najihah and crew for going above and beyond to make us feel welcomed!! They even prepared a special birthday setup for my dad’s birthday - truly appreciate the kind gesture! 10/10 would come back again.

Reviewed May 06, 2022

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Dear Fatin, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your inspiring comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure serving you and your family. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Guest Experience Executive

Responded June 01, 2022
Mercure Langkawi Pantai Cenang
10.0
Exceptional
JIAYI from Malaysia
Group
Superior Room With 2 Single Beds
Stayed 2 nights in June 2022

Not bad for the price”

New Hotel and Room. Nice hotel breakfast. We booked a doublebedroom with mountain view, but we were assigned with a room at ground floor, facing carpark. Otherwise, the location is good. Easy access to the shops.

Reviewed July 10, 2022

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Dear Jiayi, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your wonderful comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure to serve you and your family/ friends. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We will be reviewing your feedback with our team regarding room assignment and making the necessary improvements for your future visits. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Guest Experience Executive

Responded July 25, 2022
Mercure Langkawi Pantai Cenang
10.0
Exceptional
Lavinya from Malaysia
Group
Superior Room With 2 Single Beds
Stayed 1 night in May 2022

Love this hotel!!”

One of my best experiences staying in a hotel. The staff are warm and I loved the whole stay here. I will surely stay in this hotel when I think of accommodation in pantai cenang langkawi.

Reviewed June 10, 2022

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Dear Lavinya, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your  wonderful comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure to serve you and your family/ friends. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Guest Experience Executive

Responded July 25, 2022
Mercure Langkawi Pantai Cenang
9.2
Exceptional
Lynn from Singapore
Family with young children
Superior Room with 1 double bed, Ocean view
Stayed 3 nights in July 2022

New and clean hotel ”

The hotel was newly opened in April 2022 so everything was only 3 months old. Pool is nice, there's a baby pool for young infants too. Daily breakfast menu selection was yummy but variety was okay, some items were daily standard and some were rotated every other day. The rendang chicken was awesome. The location is about 5 mins walk to Cenang beach. All staff were friendly and always willing to help. They greeted us warmly each time returned to the hotel. Everything about the room was nice and clean except for the toilet which had this annoying sewage smell but we didn't bother to feedback as we didn't spend a long time in the room , only for shower and sleeping. If not for the sewage smell it would have been a 10/10 rating.

Reviewed July 04, 2022

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Dear Lynn, Good Morning! Bonjour! Selamat Pagi! Thank you for choosing Mercure Langkawi Pantai Cenang, and we really appreciate you for taking the time to share your feedback. We would like to thank you for letting us know about your stay experience. It was a pleasure serving you and your family. We will definitely share your experience with our team. We also apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that we will be looking into each point that you have made and making the necessary improvements for your future visits. We hope you’ll visit us again soon so that we can deliver an exceptional experience to you in the near future and hope you have a much improved visit at that time. Sincerely, Hidayah, Guest Experience Executive

Responded July 25, 2022
Mercure Langkawi Pantai Cenang
10.0
Exceptional
Kam from Malaysia
Group
Deluxe Room with 1 Double Bed and 1 Single Bed
Stayed 2 nights in June 2022

Great hospitality”

Highly recommended hotel as near to Pantai Cenang beach for activities and shopping. The room and breakfast are great travelers' choices.

Reviewed June 14, 2022

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Dear Kam, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your inspiring comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure to serve you and your family/ friends. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Guest Experience Executive

Responded July 25, 2022
Mercure Langkawi Pantai Cenang
9.6
Exceptional
LEE from Malaysia
Group
Superior Room with 1 double bed, Pool side
Stayed 1 night in July 2022

Everything is nice except the welcome drink”

It’s very comfortable and clean. The swimming pool is quite clean. The breakfast is nice. But the bartender who is preparing drinks is only one and slow

Reviewed July 10, 2022

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Dear {guest_name}, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your inspiring / wonderful / comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure to serve you and your family/ friends. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. And we will be reviewing your feedback with our team regarding the bartender and making the necessary improvements for your future visits. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Guest Experience Executive

Responded July 25, 2022
Mercure Langkawi Pantai Cenang
9.2
Exceptional
YEN from Malaysia
Family with young children
Deluxe Triple Room
Stayed 2 nights in June 2022

7.0 ”

Quite difficult to find hotel entrance even follow google map.The hotel is not grand looking from the outside,but inside is okay,just reach 4 star standard. room was clean,i book 4 person room which got one bunk bed and 2 combine single bed.The air con just cover the bunk bed area,so the bunk bed area very cold,and the single bed area a bit hot. 5minute walk to the beach,but the beach quite danger because many motorboat owner will drive their vehicle to tow the motorboat or boat on the beach with high speed.Parent need to bcareful to look after their children,its really danger for a tourist place but got vehicle drive on the beach.

Reviewed July 06, 2022

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Dear Yen, Good Morning! Bonjour! Selamat Pagi! Thank you for choosing Mercure Langkawi Pantai Cenang, and we really appreciate you for taking the time to share your feedback. It was a pleasure serving you and your family. We will definitely share your experience with our team. We hope you’ll visit us again soon so that we can deliver an exceptional experience to you in the near future and hope you have a much improved visit at that time. Sincerely, Hidayah Guest Experience Executive

Responded August 15, 2022
Mercure Langkawi Pantai Cenang
10.0
Exceptional
johana from Malaysia
Group
Deluxe Room with 1 Double Bed and 1 Single Bed
Stayed 2 nights in May 2022

Best choice of stay ever in Langkawi..”

Really recommend it..new hotel, at a very strategic location in Pantai Cenang

Reviewed May 26, 2022

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Dear Johana, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your wonderful comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure serving you and your family. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Hidayah Soberi Guest Experience Executive

Responded May 30, 2022
Mercure Langkawi Pantai Cenang
10.0
Exceptional
ASHVINDERJEET from Malaysia
Couple
Privilege Room Pool Access with 1 King-size Bed
Stayed 2 nights in May 2022

Great Place”

Great place with great staff enjoyed my stay and will definitely come back soon

Reviewed May 19, 2022

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Dear {guest_name}, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your lovely comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure serving you. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Hidayah Soberi Guest Experience Executive

Responded May 30, 2022
Mercure Langkawi Pantai Cenang
10.0
Exceptional
Monika from United Kingdom
Group
Superior Room With 2 Single Beds
Stayed 2 nights in May 2022

Location ”

I highly recommend the hotel, the staff is so friendly and helpful

Reviewed May 31, 2022

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Dear Monika, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your inspiring comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure serving you and your family/ friends. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Guest Experience Executive

Responded June 01, 2022
Mercure Langkawi Pantai Cenang
9.6
Exceptional
WAN from Malaysia
Family with young children
Superior Room with 1 double bed, Pool side
Stayed 2 nights in May 2022

Great service”

Great location. Walking distance to cenang beach.

Reviewed May 30, 2022

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Dear Wan, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your wonderful comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure serving you. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Guest Experience Executive

Responded May 31, 2022
Mercure Langkawi Pantai Cenang
9.2
Exceptional
Nur from Malaysia
Family with teens
Privilege Room Pool Access with 2 Single Beds
Stayed 3 nights in July 2022

Exceptional”

Location Superb, easy parking, well decorated room with comfortable bed. Swimming pool can be improve with daily filtered and chlorinated..

Reviewed July 17, 2022

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Dear Nur, Good Morning! Bonjour! Selamat Pagi! Thank you for choosing Mercure Langkawi Pantai Cenang, and we really appreciate you for taking the time to share your feedback. We would like to thank you for letting us know about your stay experience. I also want to express my thanks to you for mentioning swimming pool. We will be reviewing your feedback with our team and making the necessary improvements for your future visits. We hope you’ll visit us again soon so that we can deliver an exceptional experience to you in the near future and hope you have a much improved visit at that time. Sincerely, Hidayah Guest Experience Executive

Responded July 25, 2022
Mercure Langkawi Pantai Cenang
9.2
Exceptional
SIEW from Malaysia
Couple
Superior Room with 2 Single Beds, Ocean View
Stayed 2 nights in June 2022

Exceptional”

It's brand new hotel, very clean, good location, and friendly staff. Breakfast was great and variety.

Reviewed July 13, 2022

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Dear Siew, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your inspiring comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure to serve you and your family/ friends. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Guest Experience Executive

Responded July 25, 2022
Mercure Langkawi Pantai Cenang
9.2
Exceptional
Naadhira from Malaysia
Group
Superior Room With 2 Single Beds
Stayed 1 night in May 2022

Great hotel in Langkawi for a reasonable price!”

Great location and great price, close to the beach and close shops. Overall, it was great!

Reviewed May 06, 2022

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Dear Naadhira, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your wonderful comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure serving you. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Hidayah Soberi Guest Experience Executive

Responded May 30, 2022
Mercure Langkawi Pantai Cenang
8.8
Excellent
Chai from Malaysia
Couple
Superior Room with 1 double bed, Ocean view
Stayed 1 night in May 2022

House Keeping Staff doing a fantastic job”

My first time staying in this hotel, i requested the hotel help me to deco the room for giving my girlfriend a surprise (marriage proposal). Hotel response was so fast and they are helpful & communicate with me closely on how to deco the room & even they shortage of man power due to the next day was Raya. Really fantastic stay in Mercure Hotel. thx to the house keeping manager.

Reviewed May 19, 2022

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Dear Chai, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your inspiring comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure serving you and your girlfriend. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Guest Experience Executive

Responded June 01, 2022
Mercure Langkawi Pantai Cenang
8.8
Excellent
TEOH from Malaysia
Solo traveler
Superior Room with 2 Single Beds, Ocean View
Stayed 2 nights in April 2022

Excellent”

Great and very friendly receptionist. In overall, the whole team is very helpful. The location is very convenient and easily accessible to Cenang beach. Preferably to show the photos of exact facilities available in the room. I prefer the room with study table/workstation as I need to call for the meeting via virtual.

Reviewed April 25, 2022

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Dear Teoh, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your inspiring comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure to serve you. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.  We will be reviewing your feedback regarding the room with a study table/workstation with our team and making the improvements for your future visits. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Guest Experience Executive

Responded May 31, 2022
Mercure Langkawi Pantai Cenang
8.8
Excellent
Eng from Malaysia
Family with teens
Superior Room with 1 double bed, Pool side
Stayed 1 night in May 2022

New Hotel ”

Mercure is a new hotel at Cenang, located right behind Ceng Mall and walking distance to Cenang beach. Friendly staff and nice hotel room set up, would definitely recommend this hotel to others.

Reviewed May 04, 2022

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Dear Eng, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your wonderful comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure serving you and your family. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Guest Experience Executive

Responded May 31, 2022
Mercure Langkawi Pantai Cenang
8.8
Excellent
RAJAN from Malaysia
Couple
Superior Room With 2 Single Beds
Stayed 1 night in May 2022

Pleasant stay”

Accommadating n courteous staffs They acknowledge my request of my wifes birthday n celebrated during our breakfast Thank U very much for that..

Reviewed May 30, 2022

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Dear Rajan, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your lovely comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure serving you and your wife. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Guest Experience Executive

Responded June 01, 2022
Mercure Langkawi Pantai Cenang
8.4
Excellent
Hoon from Singapore
Family with young children
Superior Room With 2 Single Beds
Stayed 2 nights in June 2022

nice & brand new hotel”

everything is new, clean. however, they do not have enough man power, nobody pick up call for housekeeping or other enquires.

Reviewed July 05, 2022

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Dear Hoon, Good Morning! Bonjour! Selamat Pagi! Thank you for choosing Mercure Langkawi Pantai Cenang, and we really appreciate you for taking the time to share your feedback. We would like to thank you for letting us know about your stay experience. It was a pleasure serving you. We will definitely share your experience with our team. We also apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that we will be looking into each point that you have made and making the necessary improvements for your future visits. We hope you’ll visit us again soon so that we can deliver an exceptional experience to you in the near future and hope you have a much improved visit at that time. Sincerely, Hidayah, Guest Experience Executive

Responded July 25, 2022
Mercure Langkawi Pantai Cenang
8.8
Excellent
HJ from Malaysia
Family with young children
Superior Room with 1 double bed, Ocean view
Stayed 1 night in June 2022

Excellent”

Hotel is good bit not the breakfast menu with limited choice.

Reviewed June 13, 2022

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Dear HJ, Good Morning! Bonjour! Selamat Pagi! Thank you for taking time for your lovely comments regarding your recent stay at Mercure Langkawi Pantai Cenang. It was a pleasure to serve you and your family/ friends. We will definitely share your experience with our team. Your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. And we will be reviewing your feedback with our team regarding the breakfast selection and making the necessary improvements for your future visits. Thank you again for sharing your experience, and we hope to see you back with us again soon. Sincerely, Guest Experience Executive

Responded July 25, 2022
Mercure Langkawi Pantai Cenang
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