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Marco Polo HongKong Hotel
Harbour City, 3 Canton Road, Kowloon , Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China, 000000 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tsim Sha Tsui, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Highlights
Facilities
Front desk [24-hour]
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Fitness center
Swimming pool [outdoor]
Bar
Restaurants
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2571/-1/2b0af12356ccbb80140e798a98420c02.jpg?ca=12&ce=1&s=512x384)
Best location”
for a biz trip while doing some shopping in HK, it is the most recommended hotel where you can access to most of the places in downtown. Already been there few times and it is always worth. The facilities are getting little bit older.
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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong
Wonderful Birthday in Marco Polo!”
It was my birthday and I told to the hotel that I’m celebrating my birthday with my boyfriend in Marco Polo when I made a reservation. They told me that they will arrange a small blueberry cheese cake. When I checked in, they offer us a huge room with sofa, event though we booked just a regular Deluxe room. Also, the package which includes breakfast, afternoon tea and Evening cocktail for two was really perfect! Me and my boyfriend had really wonderful day in Marco Polo and all the staffs are so nice! I will stay in Marco Polo next time for sure! Thank you❤️
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Dear Seohyun, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong
Great locale, attached to the huge mall.”
Nice place with very helpful staff. Cozy large modern room. Only thing I didn't like was the view of the other units through my window. Should have asked for an ocean view at the beginning.
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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong
Good Service ”
Here I would like to thank Michael for his patience and carefulness to listen to my needs, so that I finally lived in a very comfortable and warm environment like my own home. I am also very grateful to those who have helped me, such as Joe from concierge, Nina from cleaning, Sam and Fanny. Thank you!
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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong
Best Choice!”
We stayed in Hong Kong Hotel for 12 nights., great location and great services., we shall come back on April!
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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong
great customer service”
very friendly and thoughtful front desk staff! (i think her name's Fiona) thanks for noticing it was my boyfriend's birthday and offering a birthday cake for us! we had our own cake but it's always nice to have 2 cakes at once🤣🤣 she also had a great smile on her face. its not really that often to see smiley faces nowadays but she had it ! thanks again
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Dear Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong
Good value Staycation Package ”
I bought a staycation package for food credits. Room was upgraded to city harbor view and the room was big. It was my friend's birthday and we were provided with a square slice of blueberry cheesecake. We used our food credits for a buffet dinner at Cafe Macro and the food was great, especially seafood, although the food selection was not much. There wasn't a lot of people eating that day. Beds were on the hard side, but still very comfortable. We were able to ask for latex pillows and extra bottle water. Gym was nice and I was alone using it after dinner. Swimming pool was under maintenance. One thing to note is the room style was out of date. If you are looking for a modern looking hotel to stay, this is not your choice. Television was a good one but only analogue channels were provided. The only local channels available were Cable TV.
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Dear Alison, Thank you for taking the time to share your experience with us. Your comments have been well received. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Best regards, Dalip Singh General Manager Marco Polo Hotels – Hong Kong
Great hotel with vintage furnishing”
Spacious room and wonderful staff! We enjoyed our month long stay very much!
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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong
great choose”
great location to stay at TST with all kind of foods and shopping
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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong
great choose”
great location to stay at TST with all kind of foods and shopping
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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong
Will stay again”
Superb in everything...cleanliness in particular...comfy beds
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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong
Great Staff Service”
Very accommodating staff with pleasant and kind approach. We had few requests because of our baby, at check in, hotel staff took all the into consideration. Made it a very comfortable and a enjoyable stay for our baby daughter in turn for us
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Dear Vajira, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Spacious room”
Lots of space and wonderful harbour view. Perfect spot for shopping, dining and sight visits!
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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong
big room, good hygiene”
The room is spacious and clean. The air-con is cool enough and silent, so that we could have a very good sleep. Though long queue when checking-in but we only spent 30 mins to go upstair, staff were very efficient to kill the check-in queue.
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Dear Lai, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Great Locatiom”
Lovely hotel and great restaurants in a strategic location. The only issue I had during my stay was that the rooms were not cleaned, didnt provide water till it was requested. It was due to covid protocol...we were required to test every day and were negative...still they did not bother to clean up. I am fine with following protocols but I am of the opinion if the guests test negative then the hotel must provide regular cleaning of rooms as we are paying the full price and not discounted rates
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Dear Valuable Guest, Thank you for taking the time to share your experience with us. Your comment has been well received. We are sincerely sorry for the experience you had and our cleaning service is not up to your expectation. Please be assured that your comments have been escalated to the concerned departments. Thanks for giving us the opportunity to accommodate you. We look forward to serving you again in the future. Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong
Birthday staycation for my beloved”
Stay with my be loved for her birthday celebration, i was booked a tastefully package with a stay with her, a warm recommendation for a surprise package from reservations department, a birthday cake, a bottle of prosecco and birthday decoration were well prepared, with a good timing. Makes everything alright. Good location, harbor view and helpful staff. It’s made our trip memorable. Thanks alot.
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Dear Chan, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Good price Good service Good location ”
Good price for harbour view room inclusive breakfast. Very heart warming services for surprise me a cake even I didn’t remarks that’s my bday celebration
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Dear Valued Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong
Great location👍”
Worth money for the location at you stay. Everything is good
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Dear Yik Zhong, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong
Dinner”
I recommend hotel can provide more options for the room in dinner. The time I just have one option, that is Japanese A5 Beef dinner set for 2 peoples. If we have a children together, it is not enough for 2 adults & 1 child. Hope the hotel to decide.
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Dear Suriati, Thank you for taking the time to share your experience with us. Your comment about the improvement of the menu options has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts. We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Marco Polo Hongkong Hotel. Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong
Your place for a great staycation”
The deluxe harbourview room has an amazing sunset view while having cozy coffee time with friends. You could also watch the symphony of lights without having to go outside. We had a nice stay over the weekend - the staff were so accommodating, enjoyed the buffet breakfast at Cafe Marco, and the check in and check out process was flawless. Will surely be back for another weekend staycation!
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Dear Jacqueline, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong