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MAI HOUSE Patong Hill (SHA Extra Plus)
MAI HOUSE Patong Hill (SHA Extra Plus)
MAI HOUSE Patong Hill (SHA Extra Plus)
MAI HOUSE Patong Hill (SHA Extra Plus)
MAI HOUSE Patong Hill (SHA Extra Plus)
MAI HOUSE Patong Hill (SHA Extra Plus)
MAI HOUSE Patong Hill (SHA Extra Plus)

Removed from saved list

8.9

Excellent

1,735 reviews

1,735 reviews

Housekeeping60
Breakfast50
View41
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Patong Beach 1.8 km
Jungceylon Shopping Center 2.0 km
Bangla Road 2.1 km
Freedom Beach 5.2 km
Karon Beach 5.6 km
Phuket FantaSea 6.7 km
Chaithararam Temple (Wat Chalong) 6.7 km
Big Buddha Phuket 8.4 km
Kata Beach 9.0 km
Nai Harn Beach 13.8 km
Nearby landmarks
Wat Suwankeereewong 350 m
Wat Suan Khiri Wong 360 m
hilltop hotel 1.0 km
The Offroad 1.1 km
Patong Boxing Stadium 1.2 km
Pa Tong Mosque 1.2 km
Aunjai 1.3 km
Chabad House Phuket 1.4 km
Karmart 1.4 km
Mister Singh Fashion Gallery Tailor 1.5 km

MAI HOUSE Patong Hill (SHA Extra Plus)

5/5 Phrabarami Road, Patong, Kathu, Phuket, Patong, Phuket, Thailand, 83150 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Patong part of Phuket, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Bangla Road as well as Patong Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Airport transfer

Excellent breakfast

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Kids club

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

10 travelers have booked today.

Value for money9.2
Location rating7.9
Nearest airportPhuket International Airport (HKT)
Distance to airport23.1 km

Rooms available at MAI HOUSE Patong Hill (SHA Extra Plus)

Family Studio
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Grand Deluxe Jacuzzi
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Grand Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 1 double bed or 2 single be...
Enter dates to see prices
Family Suite
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 1 double bed or 1 bunk bed
Enter dates to see prices
Suite Pool Access
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Studio
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
MAI Suite with Pool Access
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 42 m²/452 ft²
Enter dates to see prices
Family Room
...
  • Room size: 34 m²/366 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at MAI HOUSE Patong Hill (SHA Extra Plus)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1800 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, MAI HOUSE Patong Hill (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange taxi service.

Is breakfast offered at MAI HOUSE Patong Hill (SHA Extra Plus)?

Start your mornings right, with the continental and buffet breakfast options offered at MAI HOUSE Patong Hill (SHA Extra Plus). A selection of food types including western and full american breakfast options is available for guests. There's an additional charge of 550 THB for adults and 275 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus) features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at MAI HOUSE Patong Hill (SHA Extra Plus)?

You may choose an outdoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at MAI HOUSE Patong Hill (SHA Extra Plus). Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, wireless internet and in-house planning are offered to help your event go smoothly.

Can business events be hosted at MAI HOUSE Patong Hill (SHA Extra Plus)?

On-site venues and convenient event services make MAI HOUSE Patong Hill (SHA Extra Plus) an ideal choice for hosting events such as seminars, corporate events and meetings. The 2 venues can accommodate up to 30 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus)’s neighborhood is Patong which includes popular restaurants such as Aladdin Restaurant, Kazu Patong Phuket and Kaab Gluay Thai Restaurant.

What popular shopping places are close to MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus) is located in Patong area which features shopping places such as Jungceylon Shopping Center, Malin Plaza Patong and Patong OTOP Shopping Paradise.

What are popular attractions near MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus) is located in Patong area, which is famous for attractions such as Bangla Road, Wat Suwankeereewong and Wat Suan Khiri Wong.

What popular beaches are close to MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus) is located in the Patong area, which includes Patong Beach, Banana Beach and Paradise Beach.

What popular natural sightseeing spots are close to MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus) is located within Patong, which makes it conveniently close to natural sights including Merlin Butterfly Sanctuary.

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Explore the neighborhood

What people love about MAI HOUSE Patong Hill (SHA Extra Plus)

  • 8.4

    Excellent
    Location

    "Great location for those who prefer to be away from the bustling patong area."

    Alicia

    |

    September 9, 2022

  • 8.4

    Excellent
    Staff 

    "Very kind service and nice renovation."

    Choon

    |

    September 2, 2022

  • 10

    Exceptional
    Location

    "Great location on quiet hill overlooking the beach ."

    Richard

    |

    August 1, 2022

Property ranking|Compared to 3,688 Phuket properties
See all rankings
Value for money score
9.2/10
Service score
9.2/10
Cleanliness score
9.1/10
Couples review score
8.9/10
Better than
97
%
of Phuket properties
Better than
96
%
of Phuket properties
Better than
95
%
of Phuket properties
Better than
94
%
of Phuket properties
Overall rating:

8.9

Excellent
1,735 reviews
Cleanliness
9.1
Facilities
9.0
Location
7.9
Read all reviews >
What travelers say they love:
Thumbs up to all staff because they all make our stay a memo...
Alfii from Malaysia
Family with young children
More about MAI HOUSE Patong Hill (SHA Extra Plus)

More about MAI HOUSE Patong Hill (SHA Extra Plus)

MAI HOUSE Patong Hill (SHA Extra Plus)

Wake up to the wonder of Phuket with a stay at MAI HOUSE Patong Hill (SHA Extra Plus), located only minutes from the heart of the city.
The facilities and services provided by MAI HOUSE Patong Hill (SHA Extra Plus) ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Phuket.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at MAI HOUSE Patong Hill (SHA Extra Plus). The hotel provides linen service and air conditioning in some rooms for the benefit of guests. The multiple room layout options at MAI HOUSE Patong Hill (SHA Extra Plus) include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. MAI HOUSE Patong Hill (SHA Extra Plus) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. MAI HOUSE Patong Hill (SHA Extra Plus) is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar. Guests of MAI HOUSE Patong Hill (SHA Extra Plus) can even have groceries delivered to their room for cooking, using the hotel's special service.
To fill your days, be sure to check out the fantastic facilities offered at MAI HOUSE Patong Hill (SHA Extra Plus). The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

This is your chance to explore all that Phuket has to offer. Sit on the sand or sip a drink in leisure at Patong Beach located 2.1 km away. Pose in front of Big Buddha Phuket located 8.3 km away, and you can always show your friends the time you went to Phuket.


Reasons to stay here

This hotel scores higher than 96% of the city's accommodations on value for money
Past guests rate facilities here higher than 97% of the city's accommodation.
This hotel stands out for its staff and service, scoring higher than 96% of the city's accommodation.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Breakfast

51 mentions

Housekeeping

42 mentions

Swimming Pool

34 mentions

Food & Dining

20 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • German
  • Thai

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Food and dining
Breakfast options
  • American
  • Asian
  • Buffet
Restaurants on site

Krathu Mining Co.

  • Cuisine: Asian, Thai, Grill/BBQ
  • Menu: Buffet, A-la-carte

The Opium Den

  • Cuisine: International, Thai
  • Menu: Buffet

Mai Sky

  • Cuisine: International
  • Menu: Buffet
Location
5/5 Phrabarami Road, Patong, Kathu, Phuket, Patong, Phuket, Thailand, 83150
Very good
Location

7.9

Airports

  • Phuket International Airport (HKT)
    23.1 km
  • Krabi International Airport (KBV)
    76.7 km 2.8 hour drive

Public transportation

  • Phuket Bus Terminal 2
    9.2 km 24 min drive
  • Phuket Town Local Bus Station (Terminal 1).
    9.3 km

Hospital or clinic

  • Aunjai
    1.3 km

Shopping

  • Jungceylon Shopping Center
    2.0 km

Convenience store

  • Family Mart
    1.0 km

Cash withdrawal

  • ATM
    710 m 13 min walk
What's nearby

Popular landmarks

  • Patong Beach
    1.8 km
  • Jungceylon Shopping Center
    2.0 km
  • Bangla Road
    2.1 km
  • Freedom Beach
    5.2 km
  • Karon Beach
    5.6 km
  • Phuket FantaSea
    6.7 km
  • Chaithararam Temple (Wat Chalong)
    6.7 km
  • Big Buddha Phuket
    8.4 km
  • Kata Beach
    9.0 km
  • Nai Harn Beach
    13.8 km

Nearby landmarks

  • Wat Suwankeereewong
    350 m
  • Wat Suan Khiri Wong
    360 m
  • hilltop hotel
    1.0 km
  • The Offroad
    1.1 km
  • Patong Boxing Stadium
    1.2 km
  • Pa Tong Mosque
    1.2 km
  • Aunjai
    1.3 km
  • Chabad House Phuket
    1.4 km
  • Karmart
    1.4 km
  • Mister Singh Fashion Gallery Tailor
    1.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-14 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 15 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1800 THB
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)550 THB

The property

  • Local Tax ID/ Rental License0105549099399
  • Number of bars/lounges1
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 144
  • Room voltage220
  • Year property opened2016

Reviews of MAI HOUSE Patong Hill (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.1
Facilities9.0
Location7.9
Service9.2
Value for money9.2
High score for Phuket
Rating
9+ Exceptional (557)
8-9 Excellent (143)
7-8 Very Good (104)
6-7 Good (26)
<6 Below Expectation (47)
Time of the year
Mar - May (126)
Jun - Aug (303)
Sep - Nov (268)
Dec - Feb (180)
All guests (1,735)
All room types
All languages

Show reviews that mention 

Showing 877 verified guest comments
12345
10.0
Exceptional
ayush from Malaysia
Couple
Grand Deluxe Room
Stayed 4 nights in May 2019

The best hotel and hospitality ever!!!”

Let me start by saying I don't usually write reviews for anything online. However, I just had to for the amazing Mai House Patong Hill. Location: The hotel is away from the busy and hectic life of Patong and is very green and beautiful. However, there's a free shuttle that heads to Patong ever hour that starts at 10am till 10pm. The tuk tuk (taxi) will cost you 250 baht to 350 baht from Patong if you wish to head back to the hotel after 10pm. Room: Extremely beautiful, clean and spacious and also comes with a free mini bar that includes beers, soft drinks, milk, snacks and water that is all refilled daily by house keeping. Breakfast buffet: Stayed there for 5 days and everyday most of the food was different and they were great and delicious. Staff: The friendliest and most attentive people I've ever encountered in a hotel. My flight back home was late at night (9pm) and so I asked for a slightly later check out expecting them to say 2pm but instead allowed me to check out at 6pm which was way more that I expected. (Obviously this can't happen all the time and did so because the room I was in wasn't needed and it was off peak season so don't get mad at any of the staff if it can't happen :D) Overall, I'm going to suggest everyone that I know who's looking to come to phuket and wishes to stay in Patong to stay at Mai House Patong Hill because everything was amazing from start till end. Thank you so much again for the memorable stay :)

Reviewed May 05, 2019

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Thank you very much for your amazing feedback of your stay at our resort. Our location, delicious breakfast and attentive service left a great impression on you. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories for our guests. Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the personal touch in our service delivery. Thank you so much once again for your acknowledgment of our team, and all the special touches they provided to make your stay so memorable with us. See you again very soon at MAI HOUSE Patong Hill

Responded May 10, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
Nicole from Singapore
Couple
Grand Deluxe Room
Stayed 3 nights in August 2019

Great hotel”

Is it bad to feel that you want to stay in the hotel all day? Firstly, I am so impress with the check in process whereby we were brought to the sitting area and serve a welcome drink and cold cold towel infuse with peppermint while we wait for the check in to be done for us. Next we were brought to our room by the staff and explain all the facilities. The most important, the room is so beautiful and clean. Simply love Mai House. Mai House offer free shuttle bus to the shopping centre and beach as well. We ate able to view the sunset on a sunny day at the roof top bar.... How awesome is that. All the staff were great and because we were riding, parking in Mai House gave us a peace of mind that our bike is safe as well.

Reviewed August 15, 2019

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We are delighted you had an Amazing Holiday while your stay with us, we could not have asked for better feedback and we are grateful that you took the time to share your experience at MAI HOUSE! We hang our hats on the warmth, professionalism and genuine nature of our service and the fact that these values were so positively displayed in your feedback is incredibly motivating for us all. We hope to be your Phuket “home” for many years to come and look forward to welcoming you back very soon

Responded August 16, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
Fu from Malaysia
Couple
Deluxe Room
Stayed 1 night in January 2020

Excellent! Highly recommended”

We really enjoyed our stay here. The staffs are friendly and helpful to our every needs and requests. Our room even got a free upgrade. The room was clean with complete amenities. One small issue is the toilet’s air ventilation wasn’t so good. The smell kinda lingers in the toilet. The location was great, on the hillside not too far from patong beach with a fantastic view on the rooftop bar. The best thing is the hotel offers free shuttle to patong beach and Jungceylon every hour. Don’t have to worry about transport. This place is great for couples and families.

Reviewed February 03, 2020

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It’s a pleasure for us to note your generous compliments of the services and facilities of our hotel. Positive feedback is always a strong motivation for our team to continuously provide a high level of service to our guests. We once again thank you and look forward to seeing you soon at MAI HOUSE.

Responded February 23, 2020
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
Caitlin from United Kingdom
Couple
Grand Deluxe Room
Stayed 10 nights in June 2019

Lovely stay”

My boyfriend and I stayed here for a lovely 10 night holiday. The hotel is beautiful and our room was fantastic with a great view down to Patong. The location, while just out of the town, was perfect for us as we had a hire care and utilised the free shuttle bus service from the hotel which only takes around 10 mins into town. The swimming pools were lovely however the sky bar wasn't open due to it being low season which was a shame but understandable. Breakfast was nice, a good variety of options but maybe a little repetitive if you are staying a little longer. The gym and the spa were both very nice and would definitely recommend them. All in all a lovely holiday and wouldn't hesitate to stay again or recommend to someone else!

Reviewed July 08, 2019

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Greetings from MAI HOUSE! Thank you for your favorable rating and positive comments of our hotel and services. In particular, I see you mentioned how much you enjoyed our Location as well the swimming pool. Your observations and compliments remind us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Nothing makes us happier! Wishing you a wonderful day and hoping we have the pleasure of welcoming you back to MAI HOUSE soon!

Responded July 11, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
darrel from United States
Couple
Stayed 5 nights in February 2019

Wonderful hotel ”

Room with soaking tub was much larger than expected, beautiful room, great view off balcony of mountains and city skyline . Hotel pools and grounds were spotless. Breakfast had an incredible variety of food choices for Asian and Western tastes, had lunch at their Opium Den restaurant and it was excellent also. Shuttle runs hourly dropping you off at Patong Beach area, about a 15 minute drive. My wife and I enjoy traveling and this was the nicest hotel we have stayed in. Special thanks to Mai in reception, Queen in breakfast area and Fern at the Opium Den Cafe, all were exceptional. Thank you, Darrel and Thelma

Reviewed March 06, 2019

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I thank you for sparing time to provide your valuable feedback. I am pleased to note that the service along with the facilities provided by our team were able to create a pleasant memory for you. Your appreciation of the our hosts K. Mai, K.Queen and K.Fern is encouraging and motivating. Looking forward to seeing you again soon at Mai House Patong Hill!

Responded March 12, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
Mak from Hong Kong SAR, China
Couple
Grand Deluxe Room
Stayed 4 nights in February 2020

Unforgetable experience”

This is a hotel I will not forget. Clean place, comfortable environment, friendly staff, tasty and diversified breakfast. The only bad thing is that you cannot walk out to buy something as it is on the middle of hill. If you walk out, you must need to take taxi. It is still acceptable actually as the hotel provides shuttle bus every hour in main shopping center to get you there and pick you back to the hotel. I would like to go Phuket and stay at same hotel.

Reviewed February 17, 2020

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We thank you for staying with us and for taking the time to provide the hotel with such positive valuable feedback. It is indeed pleasing to hear that you had such a wonderful holiday. At MAI HOUSE Patong Hill, we strive to consistently deliver a quality service to our guests and we will certainly share your comments with the team. The entire team is grateful for your words and can't wait to welcome you and your family back for your next time visit!

Responded February 23, 2020
MAI HOUSE Patong Hill (SHA Extra Plus)
9.6
Exceptional
Nadia from Malaysia
Couple
Grand Deluxe Room
Stayed 2 nights in June 2019

Great Stay! ”

The hotel staff were very sweet and helpful. The hotel is practically brand new and spotless! Everything is maintained so well. The room was large and the bed was incredibly comfortable. There’s also a minibar which is complimentary and refilled daily. The hotel is on the hill at the edge of Patong and there is no way you could possibly walk to Patong town. However, the hotel offers complimentary shuttle service to Jungceylon shopping centre and Patong beach. The shuttle runs hourly from 10am-11pm. I would highly recommend making full use of this! But make sure to book an hour plus in advance to secure a seat in the shuttle. If you stay out past 11pm then your only other option back is by booking a grab or tuk tuk which should cost about 200 baht from Patong town. The breakfast spread was good and the selections changed everyday that we were there which was nice. Also, do try the classic cocktails at the Opium bar- worth the money. Overall, a really nice place to stay and would definitely stay here again for my next trip to Phuket.

Reviewed June 20, 2019

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We thank you for staying with us and for taking the time to provide the hotel with such positive valuable feedback. It is indeed pleasing to hear that you had such a wonderful holiday. At MAI HOUSE, we strive to consistently deliver a quality service to our guests and we will certainly share your comments with the team. The entire team is grateful for your words and can't wait to welcome both of you back for your next time visit! Nothing for our guests is too much trouble... We hope to welcome your family and friends once again in the future.

Responded June 24, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
Omer
Couple
Grand Deluxe Room
Stayed 1 night in August 2019

Good value for money”

We stayed for 5 nights at the hotel and had an amazing time. The rooms are spacious, clean and very elegantly furnished. Facilities are amazing such as the pool and breakfast. Staff was extremely polite and helpful. The location of the hotel is at patong hill which is a very peaceful place. Would highly recommend!

Reviewed August 15, 2019

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We are delighted to hear that you enjoyed your stay with us and we greatly appreciate your kind compliments on our rooms, colleagues and outlets. Your positive observations will inspire all of us to work harder and to strive for excellence in providing the best to our guests. We hope to welcome you and your family back at MAI HOUSE in the future.

Responded August 16, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
Hassan from Saudi Arabia
Couple
Grand Deluxe Room
Stayed 2 nights in August 2019

Best Resort Ever”

The hotel is at the patong hill with a beautiful view of patong beach. Theres a shuttle bus that leaves every hour to patong and picks you back up. I just had to extend my stay and re book with them at the reception cause it was amazing. The manager helped us a lot. Thank you Mai House Team! - Hassan Saeed

Reviewed August 11, 2019

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Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect. Thank you again, and we look forward to seeing you on your next trip to MAI HOUSE!

Responded August 16, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
Daniele from Italy
Couple
Deluxe Room
Stayed 1 night in August 2019

Perfect place where to stay”

Perfect place where to stay during your stay in Phuket, don't be scared cause is not in the centre of Patong, it's extremely easy to get there. The staff is extremely Kind and nothing is missing. I've stayed in many hotels in Phuket during the years but this is the one I would definitely suggest you.

Reviewed October 29, 2019

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Greetings from MAI HOUSE! Thank you for your favorable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to MAI HOUSE one day soon!

Responded November 01, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
tek from Malaysia
Couple
Grand Deluxe Room
Stayed 4 nights in June 2022

Quiet and scenic stay overlooking Patong”

Beautiful, comfortable, superb value, quiet, conveniently a 5 minutes hotel taxi ride to bustling jung ceylon, or best just rent a bike/car nearby to access the island's offerings on the island.

Reviewed July 01, 2022

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Greetings from Mai House Patonghill! Thank you for your favourable rating and positive comments of our hotel and service. In particular, I see you mentioned Beautiful, comfortable, superb value, quiet, conveniently a 5 minutes hotel taxi ride to bustling jung ceylon. Your observation and compliments remind us that we are focused in the right direction and achieving our number one goal of caring for each and every guests. Nothing makes us happier! Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we have the pleasure of welcoming you back here at Mai House Patonghill.

Responded July 17, 2022
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
Alfii from Malaysia
Family with young children
Family Studio
Stayed 3 nights in December 2019

Thumbs up to all staff especially Ms Aem”

Thumbs up to all staff because they all make our stay a memorable one. Especially the front desk staff Ms Aem, who greet us when we arrived and make our check in process very fast, explained in detail every item & also accompany us to our room. Location of the hotel is not far from phuket town. They provide shuttle bus every hour

Reviewed December 10, 2019

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First of all we would like to say thank you for staying us and for taking the time to write us a positive and valuable feedback. Rest assured that we had shared your comment especially to Aem she is indeed one of our exceptional staff and she is pleased that our guest/you recognized her hard work and attentiveness. We hope to welcome you and your family back here at MAI HOUSE Patonghill in the future.

Responded December 13, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
Weai from Malaysia
Family with young children
Family Suite
Stayed 5 nights in December 2019

The hotel is beautiful, breakfast is great. ”

Nothing much in walking distance but hotel provide hourly shuttle to a near by shopping mall. The roof top bar have a very nice view. Two swimming pool for adult and children. It is just a lovely hotel

Reviewed December 24, 2019

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“Thank you for choosing to stay with MAI HOUSE, we hope to see you again soon!”

Responded December 27, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
9.6
Exceptional
Wing from Hong Kong SAR, China
Family with young children
Stayed 3 nights in September 2019

Clean and new hotel”

We love Mai House! Hotel design is decent and clean. Location is on the hill of Patong. Just 10mins drive to Big C and paying beach side. And 15mins to elephant sanctuary. 30mins to Phuket zoo. The staffs are very nice especially the one who introduced the hotel and room to us when we arrived. We also like the shower gel and shampoo the hotel provided. It smells good and good quality. Buffet breakfast Is until 10:30am.

Reviewed September 25, 2019

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Greetings from MAI HOUSE! Thank you for your favourable rating and positive comments of our hotel and services. In particular, I see you mentioned how much you enjoyed THE SMELL OF OUR SWER GEL AND SHAMPOO. Your observations and compliments remind us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Nothing makes us happier! Wishing you a wonderful day and hoping we have the pleasure of welcoming you back to MAI HOUSE soon!

Responded September 28, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
lee from Malaysia
Family with young children
Family Studio
Stayed 2 nights in May 2019

Is a really nice hotel to stay in phuket.”

Have a niCe pool,have a shuttle bus to Jungcelon even the hotel in patong hill.i like this hotel ..My kids also happy with stay this hotel .. Will be the first choice if next time came back to Phuket patong

Reviewed May 21, 2019

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We thank your family for staying with us and for taking the time to provide the hotel with such positive valuable feedback. It is indeed pleasing to hear that your family had such a wonderful holiday. At MAI HOUSE we strive to consistently deliver a quality service to our guests and we will certainly share your comments with the team. And thank you for the future recommendation and can't wait to welcome both of you back for your next time visit!

Responded August 08, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
Derek from Malaysia
Family with young children
Family Studio
Stayed 3 nights in December 2019

recommended”

very satisfied staying at this hotel. very clean. hotel is well maintained. convenient to go out. shuttle bus service available. highly recommended to everyone!

Reviewed March 30, 2020

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10.0
Exceptional
Pauline from Singapore
Group
Suite Pool Access
Stayed 4 nights in May 2022

Your best option”

Despite having only minimum staffing due to the pandemic, the services , attentiveness and helpfulness was great. I had been returning to this property every year and I will continue to recommend this place !

Reviewed May 15, 2022

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Greetings from Mai House, Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have a pleasure of welcoming you back to Mai House one day soon!

Responded June 07, 2022
MAI HOUSE Patong Hill (SHA Extra Plus)
9.6
Exceptional
Kah from Malaysia
Couple
Grand Deluxe Room
Stayed 2 nights in May 2019

Everything is up to expectation ”

Everything ranging from we allowed for early check at 9:00 am to the day we check out. Staff were super friendly~ You definitely can feel the quiet moment with the hotel surrounding~ even the breakfast time~ Room is comfortable and cleanliness always maintained at each corner of the hotel. One last point is the free mini bar especially the banana chips is nice!! :)

Reviewed May 25, 2019

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Greetings from MAI HOUSE! Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to MAI HOUSE one day soon!

Responded July 31, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
Ashik from Singapore
Family with young children
Family Studio
Stayed 5 nights in December 2019

Value for money”

When we checked in they offered welcome drink, one of our kid forgot to take ,after sometime when kid requested for drink they don't honour 😁

Reviewed January 06, 2020

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Thank you very much for your review of your recent stay at our hotel. Your constructive feedback is extremely valuable to us as we strive to improve with each and every guest comment. Our main priority to offer the best service, food and beverage and a comfortable atmosphere at a good value for each and every guest. I greatly appreciate your comments about the attentiveness of the staff. I regret you experienced any discomfort or inconvenience while staying with us. Please be assured that your comments were taken to heart and I have looked into the situation personally and corrective actions have been taken to ensure we improve and provide the best service and environment possible. It would be such a pleasure to personally welcome you back to our hotel. Thank you again for taking the time to write to us and share your constructive comments.

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MAI HOUSE Patong Hill (SHA Extra Plus)
9.6
Exceptional
Tan from Malaysia
Family with young children
Family Studio
Stayed 3 nights in September 2019

Family and kids friendly hotel”

Room was upgrade to family suite from the initial family room. The suite is spacious enough for 2 adult and 2 kids. The hotel is very considerable by providing kids toiletries(shampoo, shower gel, sun lotion and after sun lotion), kids bathrobe and kids slippper. Complimentary daily snack and mini bar is also a plus point. My kids love the kiddie playhouse and also enjoy the kids pool. Breakfast was decent. Location is not far from Jungceylon and patong beach. Karon is about 18 mins drive. Overall a pleasant stay. Would highly recomend for family with children.

Reviewed September 18, 2019

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Greetings from MAI HOUSE! Thank you for your favorable rating and positive comments of our hotel and services. In particular, I see you mentioned how much you enjoyed the kids amenities as well our kids club . Your observations and compliments remind us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Nothing makes us happier! Wishing you a wonderful day and hoping we have the pleasure of welcoming you back to MAI HOUSE soon!

Responded September 19, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
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