MagTree Genting Highlands

4 stars out of 5
Grand Ion Delemen, Tower Jade (Tower 2), 1 Jalan Ion Delemen, Genting Highlands, Genting Highlands, Malaysia, 69000 - See map

MagTree Genting Highlands offers a serene escape above the clouds with stunning Titiwangsa Range views. Near Genting SkyWorlds Theme Park, it's ideal for travelers combining adventure and relaxation in nature. Nestled in Genting Highlands, MagTree offers modern comfort and easy access to local attractions. Enjoy an indoor pool, serene spa, and on-site dining. Air-conditioned rooms include private balconies and free Wi-Fi, perfect for the mountain air. Steps from Sky Avenue and close to Genting SkyWorlds Theme Park, it’s ideal for two travelers seeking vibrant entertainment or tranquility. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Check-in [24-hour]

Great Breakfast

Great View

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

This property is in high demand!

8 travelers have booked today.

Value for money 8.6
Service 8.4
Cleanliness 8.3
Facilities 8.1

Based on 7,348 verified reviews

Value for money

8.6

Service

8.4

Cleanliness

8.3

Facilities

8.1

Location

7.9

See map

7.9Very good

Location rating score

Very good location - 960 meters from city center
Parking
FREE
Popular landmarks
Ripley's Believe It Or Not!
1.3 km
First World Plaza
1.3 km
Snow World
1.4 km
Sky Avenue
1.4 km
Genting SkyWorlds Theme Park
1.6 km
Closest landmarks
Gunung Hulu Kali
440 m
Highlands Mushroom
500 m
CIMB Bureau Exchange
590 m
Kolej Antarabangsa Genting
640 m
Highlands Boarding International School
650 m

Good to know

Value for money8.6
Distance to city center55 km
Location rating7.9
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport43.0 km

Rooms available at MagTree Genting Highlands

Three Bedroom Suite
...
  • Room size: 167 m²/1798 ft²
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
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Two Bedroom
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 queen bed and 2 single be...
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Club Double Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 double bed
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Studio Double
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 double bed
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Club Twin Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 single beds
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Studio Twin
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 single beds
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Superior Family Room
...
  • Shower
  • 1 bunk bed and 1 queen bed
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Two Bedroom
...
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    Apartment
    ...
    • Room size: 11 m²/118 ft²
    • 2 bathrooms
    • 1 queen bed & 1 double bed ...
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    Family Suite
    ...
    • Room size: 75 m²/807 ft²
    • Non-smoking
    • 1 king bed and 1 bunk bed
    Enter dates to see prices

    Frequently asked questions

    What attractions are near by MagTree Genting Highlands that are in walking distance?

    While residing at MagTree Genting Highlands, kick start your getaway by discovering the nearest destinations that are within walking distance to the property which include Gunung Hulu Kali and Highlands Mushroom.

    What public parks are in close proximty of MagTree Genting Highlands?

    While residing at MagTree Genting Highlands, take delight in your morning or evening stroll at close by park such as Talking Garden.

    What is the typical rating that past Couples' have given to MagTree Genting Highlands?

    Past couple travelers that have stayed at this property have given MagTree Genting Highlands an average rating of 8.4. You can look up on more descriptive customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

    What is the nearest train, metro, or bus station to MagTree Genting Highlands?

    The nearest train, metro, or bus station is Genting Highlands Bus Terminal, 1509.16 m away from MagTree Genting Highlands.

    What restaurants are nearby MagTree Genting Highlands?

    MagTree Genting Highlands’s community is Genting Highlands which comprises of popular restaurants such as The Olive, East Court Restaurant, and Coffee Terrace.

    What famous shopping destinations are near to MagTree Genting Highlands?

    Shopping options in MagTree Genting Highlands’s Genting Highlands neighborhood consists of First World Plaza and Sky Avenue.

    What recognized natural sightseeing spots are near to MagTree Genting Highlands?

    MagTree Genting Highlands is situated within Genting Highlands, which makes it ideally close to natural scenery including Gunung Bunga Buah.

    What is the closest airport to MagTree Genting Highlands?

    The nearest airport to MagTree Genting Highlands is Sultan Abdul Aziz Shah Airport, 43.0 km away.

    More about MagTree Genting Highlands

    More about MagTree Genting Highlands

    Experience Unparalleled Comfort and Convenience at MagTree Genting Highlands

    Nestled amidst the picturesque surroundings of Genting Highlands, Malaysia, MagTree Genting Highlands is a luxurious 4-star hotel that offers an unrivaled experience of comfort, convenience, and tranquility. With its prime location, just 55 kilometers away from the bustling city center, this hotel provides a serene escape from the hustle and bustle of everyday life. Upon arrival, guests are greeted by a warm and welcoming atmosphere, setting the tone for a memorable stay. The check-in process at MagTree Genting Highlands begins at 03:00 PM, allowing guests ample time to settle in and start exploring the hotel's myriad of amenities and attractions. With a total of 150 well-appointed rooms, each designed with modern comforts and stylish decor, guests are guaranteed a restful and rejuvenating retreat. Families traveling with children will find MagTree Genting Highlands to be the perfect choice. The hotel's child policy allows children between the ages of 3 to 12 to stay free of charge, making it an ideal destination for a family getaway. Whether it's exploring the nearby theme parks, indulging in delicious cuisine at the hotel's restaurants, or simply enjoying quality time together in the comfort of the spacious rooms, there is something for everyone to enjoy at MagTree Genting Highlands. When it's time to bid farewell, guests can check-out until 12:00 PM, ensuring a relaxed and hassle-free departure. Whether you're seeking a romantic escape, a family adventure, or a peaceful retreat, MagTree Genting Highlands is the perfect destination to create lasting memories. Book your stay today and experience unparalleled comfort and convenience in the heart of Genting Highlands.

    Unwind and Indulge in Entertainment at MagTree Genting Highlands

    At MagTree Genting Highlands, the entertainment options are endless, ensuring a memorable and enjoyable stay for all guests. Whether you're looking to unwind after a long day of exploring or seeking indulgence, this hotel has it all. Step into the vibrant bar, where you can sip on expertly crafted cocktails and enjoy live music performances, creating the perfect ambiance for a night out with friends or a romantic evening. The bar offers a wide selection of beverages, ensuring there is something for everyone's taste. For those in need of relaxation, the hotel's spa is a haven of tranquility. Indulge in a range of rejuvenating treatments and therapies, designed to revitalize your mind, body, and soul. From soothing massages to invigorating facials, the spa offers a holistic approach to wellness. Unwind in the serene atmosphere and let the skilled therapists pamper you, leaving you feeling refreshed and revitalized. Surrounded by lush greenery, the hotel's garden provides a serene escape from the bustling city. Take a leisurely stroll through the well-manicured paths, breathing in the fresh mountain air and enjoying the beautiful scenery. The garden is the perfect place to relax and unwind, offering a peaceful oasis where you can connect with nature. Whether you're looking to read a book, have a picnic, or simply soak up the tranquil atmosphere, the garden at MagTree Genting Highlands is the ideal spot to do so.

    Stay Active and Energized at MagTree Genting Highlands

    At MagTree Genting Highlands, we believe in providing our guests with top-notch sports facilities to ensure an active and energizing stay. Dive into our inviting indoor pool, where you can swim laps or simply relax and unwind. Our poolside bar is the perfect spot to enjoy a refreshing drink while soaking up the sun and taking in the breathtaking views of the surrounding mountains. For those looking to maintain their fitness routine while on vacation, our well-equipped fitness center is at your disposal. With state-of-the-art equipment and a range of exercise options, you can work up a sweat and stay in shape throughout your stay. Best of all, our fitness center is completely free for all guests, allowing you to prioritize your health without any additional cost. Whether you're a fitness enthusiast or simply looking to stay active during your trip, MagTree Genting Highlands has everything you need to keep your energy levels high and your body in top form.

    Convenience at its Finest: Enjoy a Hassle-Free Stay at MagTree Genting Highlands

    At MagTree Genting Highlands, we understand the importance of convenience and strive to provide our guests with a hassle-free stay. With a range of top-notch facilities, you can rest assured that your every need will be taken care of. For your peace of mind, we offer safety deposit boxes where you can securely store your valuables. Our friendly and attentive concierge is always on hand to assist you with any queries or requests, ensuring that your stay is as comfortable as possible. Stay connected with our complimentary Wi-Fi in public areas and in all rooms, allowing you to effortlessly stay in touch with loved ones or catch up on work. For our guests who smoke, we have a designated smoking area where you can enjoy your favorite cigarette without inconveniencing others. Additionally, our on-site convenience store provides a range of essentials and snacks, making it convenient for you to grab anything you may need during your stay. With these convenience facilities at your disposal, your stay at MagTree Genting Highlands will be nothing short of exceptional.

    Convenient Transport Facilities at MagTree Genting Highlands

    At MagTree Genting Highlands, guests can enjoy a range of convenient transport facilities that make exploring the beautiful surroundings of Genting Highlands a breeze. Whether you prefer to drive yourself or take advantage of the hotel's services, there are options to suit every traveler's needs. For those arriving by car, MagTree Genting Highlands offers valet parking and a car park free of charge. This ensures that guests can easily find a parking spot without any hassle. Additionally, self-parking is available for those who prefer to park their own vehicles. To make getting around even more convenient, the hotel provides a shuttle service for guests. This service allows visitors to easily access popular attractions and destinations in the area without the need to worry about transportation. For those who prefer to have more flexibility, car hire is also available at the hotel, allowing guests to explore the surrounding area at their own pace. With these transport facilities, guests at MagTree Genting Highlands can relax and enjoy their stay without any transportation concerns.





    Delightful Dining Experiences at MagTree Genting Highlands

    Indulge in a variety of culinary delights at MagTree Genting Highlands, where a range of dining facilities awaits to satisfy every palate. Start your day with a scrumptious breakfast buffet at our coffee shop, offering a delectable spread of both local and international dishes. Whether you prefer a hearty Western breakfast or a traditional Asian meal, there is something to please every taste bud. For a memorable dining experience, head to our restaurant, where you can enjoy a diverse menu of mouthwatering dishes. From tantalizing appetizers to succulent main courses and delightful desserts, our talented chefs use only the finest ingredients to create culinary masterpieces that will leave you craving for more. If you are looking for halal dining options, look no further than our halal restaurant. Indulge in a wide array of halal-certified dishes, ensuring that everyone can enjoy a delicious meal in a comfortable and inclusive environment. From traditional Malaysian cuisine to international favorites, our halal restaurant offers a delightful dining experience for guests of all backgrounds and preferences.

    Experience Comfort and Luxury at MagTree Genting Highlands

    At MagTree Genting Highlands, you can choose from a range of beautifully designed rooms that cater to every traveler's needs. Whether you're traveling alone, with a partner, or with a group, this hotel has the perfect room for you. Indulge in the spaciousness of the Club Double Room or Club Twin Room, both offering 30 square meters of comfort. The Studio Double with Balcony provides a touch of elegance with its 36 square meters of space and a private balcony, perfect for enjoying the breathtaking views of Genting Highlands. If you prefer a studio with twin beds, the Studio Twin is an excellent choice, offering the same generous space. For larger groups or families, the Three Bedroom Suite is the ideal option, boasting a generous 167 square meters of space. With a king bed, queen bed, and two single beds, there's plenty of room for everyone to relax and unwind. Alternatively, the Two-Bedroom Studio offers 62 square meters of space and the flexibility of either a queen bed or two single beds. Booking your stay at MagTree Genting Highlands through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and secure your reservation with just a few clicks. Don't miss out on the opportunity to experience comfort, luxury, and convenience at MagTree Genting Highlands - book your stay today on Agoda!

    Experience the Ultimate Mountain Retreat at MagTree Genting Highlands

    Nestled amidst the breathtaking beauty of the Genting Highlands in Malaysia, MagTree Genting Highlands offers a truly unforgettable mountain retreat. Surrounded by lush greenery and towering mountains, this hotel provides a serene and tranquil escape from the hustle and bustle of city life. Located just a short distance from the famous Genting Highlands Resort, MagTree Genting Highlands is perfectly situated for both relaxation and adventure. Immerse yourself in the cool mountain air as you explore the nearby attractions such as the Genting Skyway, which offers stunning panoramic views of the surrounding landscape. For thrill-seekers, the Genting Highlands Theme Park offers a wide range of exciting rides and attractions. After a day of exploration, retreat to the comfort of MagTree Genting Highlands, where you can indulge in a range of amenities and services. Unwind in the spacious and elegantly designed rooms, each offering breathtaking views of the mountains or the hotel's lush gardens. Indulge in a delicious meal at the hotel's restaurant, which serves a variety of local and international cuisines. Whether you're seeking a peaceful getaway or an adventurous mountain retreat, MagTree Genting Highlands is the perfect choice for your next vacation.

    Traveling to MagTree Genting Highlands from the Nearest Airports

    MagTree Genting Highlands, located in the picturesque Genting Highlands in Malaysia, offers a serene and luxurious retreat for travelers. To reach this enchanting destination, there are a few options available from the nearest airports. For those arriving at Kuala Lumpur International Airport (KLIA), the most convenient way to reach MagTree Genting Highlands is by taking a direct airport transfer. These transfers can be easily arranged through the hotel or by booking a private car service. The journey from KLIA to MagTree Genting Highlands takes approximately one hour, allowing travelers to sit back, relax, and enjoy the scenic drive through the lush Malaysian countryside. Alternatively, if you are arriving at Sultan Abdul Aziz Shah Airport (also known as Subang Airport), you can take a taxi or private car service to MagTree Genting Highlands. The journey from Subang Airport to Genting Highlands takes around one and a half hours, depending on traffic conditions. This option provides travelers with the flexibility to explore the surrounding areas of Genting Highlands before arriving at their destination. Regardless of which airport you choose to fly into, the journey to MagTree Genting Highlands promises to be an exciting and memorable experience. With its stunning natural beauty and luxurious amenities, MagTree Genting Highlands is the perfect destination for those seeking a peaceful and rejuvenating getaway.

    Unforgettable Adventures Await at MagTree Genting Highlands

    Nestled amidst the breathtaking beauty of Genting Highlands, MagTree Genting Highlands offers an unrivaled location with a plethora of nearby landmarks and attractions. Just a stone's throw away, you'll find the exhilarating Genting SkyWorlds Theme Park, where you can embark on thrilling rides and immerse yourself in the magic of this world-class amusement park. For a tranquil escape, the Chin Swee Caves Temple is a must-visit, boasting stunning architecture and panoramic views of the surrounding mountains. If you're seeking a winter wonderland experience, head to Snow World, where you can enjoy ice slides and snowball fights in a sub-zero environment. For those with a taste for the unusual, Ripley's Believe It Or Not! offers a mind-boggling collection of oddities and curiosities. Feeling lucky? The Genting Highlands Casino is just a short distance away, offering endless entertainment and gaming options. Additionally, the Genting International Convention Centre (GICC) and Arena of Stars are within easy reach, making MagTree Genting Highlands an ideal choice for business travelers and event attendees. Whether you're looking to indulge in delectable cuisine at Highlands Mushroom or try your luck at Casino De Genting, MagTree Genting Highlands puts you in the heart of all the excitement and adventure that Genting Highlands has to offer.

    Convenient Public Transport Stations Near MagTree Genting Highlands

    Located in the heart of Genting Highlands, MagTree Genting Highlands offers easy access to various public transport stations, ensuring a hassle-free travel experience for guests. Just a short distance away from the hotel, you'll find the Genting Highlands Bus Terminal, the main transportation hub in the area. From here, you can catch buses to various destinations in and around Genting Highlands, including popular tourist attractions, shopping malls, and entertainment venues. Additionally, the Genting Skyway Cable Car Station is also within close proximity to the hotel. This iconic cable car system provides breathtaking views as it transports guests to the peak of Genting Highlands, where they can enjoy the famous Resorts World Genting complex. Whether you're looking to explore the vibrant city below or embark on an adventure at the resort, the Genting Skyway Cable Car Station offers a convenient and scenic mode of transportation. For those arriving from Kuala Lumpur, the Awana Bus Terminal is another public transport station situated near MagTree Genting Highlands. Buses from Kuala Lumpur frequently stop at this terminal, allowing guests to easily reach the hotel from the city. With these convenient public transport options, exploring Genting Highlands and its surrounding areas is a breeze for guests staying at MagTree Genting Highlands.

    A Culinary Paradise Just Steps Away

    MagTree Genting Highlands is surrounded by a plethora of dining options, ensuring that guests will never have to venture far for a delicious meal. Start your day with a freshly brewed coffee from Starbucks Coffee or indulge in the famous hotpot at Beauty In The Pot. For those craving a wide variety of cuisines, Coffee Terrace offers an extensive buffet spread, while Babajia serves up authentic Indian dishes. Ramen lovers will be delighted by the flavorful bowls of Munakata Ramen, and those in search of Chinese cuisine can head to East Court Restaurant. The Olive is the perfect spot for a romantic dinner, while Lobby Cafe is ideal for a quick bite or a refreshing drink. Pizza Hut satisfies cravings for cheesy goodness, and Kyochon offers mouthwatering Korean fried chicken. With such a diverse range of restaurants just steps away, MagTree Genting Highlands is truly a culinary paradise.

    Shop 'til You Drop at First World Plaza and Sky Avenue

    Located in the heart of Genting Highlands, MagTree Genting Highlands offers easy access to some of the most popular shopping landmarks in the area. Just a stone's throw away, you'll find First World Plaza, a vibrant shopping mall that boasts a wide range of retail outlets, entertainment options, and dining establishments. Whether you're looking for high-end fashion brands, electronics, or souvenirs to take back home, First World Plaza has it all. Additionally, Sky Avenue, another premier shopping destination, is also within walking distance. This sprawling complex is home to an array of luxury boutiques, international brands, and specialty stores, making it a shopaholic's paradise. From trendy fashion items to the latest gadgets, Sky Avenue has something for everyone. After a day of retail therapy, visitors can unwind and refuel at the numerous cafes, restaurants, and food courts scattered throughout both shopping landmarks. Whether you're a shopaholic or simply looking to indulge in some retail therapy, MagTree Genting Highlands is the perfect base to explore the exciting shopping scene in Genting Highlands.

    Affordable Luxury at MagTree Genting Highlands

    Experience the perfect blend of luxury and affordability at MagTree Genting Highlands. With an average room price of just $45, MagTree offers exceptional value for money compared to the average price of a hotel room in Genting Highlands, which stands at $84. At MagTree, you can indulge in a comfortable and stylish stay without breaking the bank. Each room is thoughtfully designed with modern amenities and elegant furnishings, ensuring a relaxing and enjoyable experience. From cozy single rooms to spacious family suites, there is a perfect accommodation option for every type of traveler. Despite its affordable price, MagTree does not compromise on quality. Immerse yourself in the breathtaking views of the surrounding mountains, as you unwind in the comfort of your room. The hotel also offers a range of facilities including a fitness center, spa, and swimming pool, allowing you to rejuvenate and unwind after a day of exploring Genting Highlands. Don't miss out on this incredible opportunity to experience affordable luxury at MagTree Genting Highlands. Book your stay today and enjoy a memorable and budget-friendly vacation in the heart of Genting Highlands.





    A Perfect Blend of Comfort and Value at MagTree Genting Highlands

    MagTree Genting Highlands is a hotel that truly embodies the essence of comfort and value. With an impressive overall rating of 8.5, it is no surprise that this hotel has garnered such positive customer reviews. Guests have consistently praised the exceptional value they received during their stay, with a remarkable rating of 8.8 for value. From the moment you step foot into the hotel, you will be greeted by a warm and inviting atmosphere that instantly makes you feel at home. One of the standout features of MagTree Genting Highlands is its excellent facilities, which have earned it a rating of 8.3. Whether you are looking to relax and unwind or stay active, this hotel has something for everyone. The well-maintained facilities provide ample opportunities for guests to indulge in a range of activities, from a refreshing swim in the pool to a rejuvenating workout session at the fitness center. No matter your preference, you can expect to find everything you need to make your stay enjoyable. Cleanliness is a top priority at MagTree Genting Highlands, and it shows in their impressive rating of 8.6. Guests have consistently praised the hotel's meticulous attention to detail when it comes to maintaining a clean and hygienic environment. From the pristine rooms to the spotless common areas, you can rest assured that your stay at MagTree Genting Highlands will be a truly comfortable and hassle-free experience.

    Show less

    Amenities and facilities

    Excellent8.1

    Facilities

    Languages spoken
    • English
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    Things to do, ways to relax
    • Fitness center
    • Garden
    • Gym/fitness
    • Spa
    • Spa/sauna
    • Swimming pool
    • Swimming pool [indoor]
    Dining, drinking, and snacking
    • A la carte breakfast
    • Bar
    • Bottle of water
    • Breakfast [buffet]
    • Coffee shop
    • Poolside bar
    • Restaurant [halal]
    • Restaurant breakfast
    • Restaurant dinner
    • Restaurant lunch
    • Restaurants
    • Room service
    • Snack bar
    • Vegetarian restaurant
    Services and conveniences
    • Concierge
    • Convenience store
    • Elevator
    • Meetings
    • Safety deposit boxes
    • Seminars
    • Smoking area
    • Terrace
    For the kids
    • Family/child friendly
    • Family room
    • Kids facilities
    Access
    • CCTV in common areas
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed unavailable
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Car park [free of charge]
    • Rental car
    • Shuttle service
    • Valet parking

    Location

    Grand Ion Delemen, Tower Jade (Tower 2), 1 Jalan Ion Delemen, Genting Highlands, Genting Highlands, Malaysia, 69000

    Very good7.9

    Location

    Airports
    • Sultan Abdul Aziz Shah Airport (SZB)
      43.0 km
    • Kuala Lumpur International Airport (KUL)
      77.5 km
    Public transportation
    • Genting Highlands Bus Terminal
      1.5 km
    • Genting Skyway
      3.9 km
    Hospital or clinic
    • Clinic Genting
      1.4 km
    Shopping
    • First World Plaza
      1.3 km
    Convenience store
    • On-site
    Cash withdrawal
    • ATM
      1.4 km

    What's nearby

    Popular landmarks
    • Ripley's Believe It Or Not!
      1.3 km
    • First World Plaza
      1.3 km
    • Snow World
      1.4 km
    • Sky Avenue
      1.4 km
    • Genting SkyWorlds Theme Park
      1.6 km
    • Skyway
      2.3 km
    • Chin Swee Caves Temple
      2.3 km
    • Masjid Yayasan Mohamed Noah
      3.6 km
    • Genting Strawberry Leisure Farm
      4.5 km
    • Gunung Bunga Buah
      8.5 km
    Nearby landmarks
    • Gunung Hulu Kali
      440 m
    • Highlands Mushroom
      500 m
    • CIMB Bureau Exchange
      590 m
    • Kolej Antarabangsa Genting
      640 m
    • Highlands Boarding International School
      650 m
    • Genting Highland Post Office
      950 m
    • Genting Bowl
      1.2 km
    • Genting Hotel
      1.2 km
    • Ripley's Believe It Or Not!
      1.3 km
    • First World Plaza
      1.3 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 3-12 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Getting around
    • Distance from city center55 km
    Extras
    • Daily Internet/Wi-Fi fee0 MYR
    The property
    • Number of rooms 150
    • Non-smoking rooms/floorsyes
    • Number of restaurants3
    • Number of bars/lounges2
    Parking
    • Daily parking fee0 MYR

    Property announcements

    The distance from the property to Genting Skyworld Theme Park is approximately 5.4km. Please contact the property for more info.

    Reviews of MagTree Genting Highlands from real guests

    Provided by verified guests of

    Agoda logo
    8.2
    • Value for money score 8.6 out of 10 and is a high score in Genting Highlands
      Value for money8.6
    • Service score 8.4 out of 10 and is a high score in Genting Highlands
      Service8.4
    • Cleanliness score 8.3 out of 10 and is a high score in Genting Highlands
      Cleanliness8.3
    • Facilities score 8.1 out of 10 and is a high score in Genting Highlands
      Facilities8.1
    • Location score 7.9 out of 10 and is a high score in Genting Highlands
      Location7.9
    High score for Genting Highlands

    Rating

    9+ Exceptional (918)
    8-9 Excellent (294)
    7-8 Very Good (381)
    6-7 Good (128)
    <6 Below Expectation (442)
    Guest Type
    Room Type
    Language

    Show reviews that mention 

    Showing 2,163 verified guest comments
    Changed to review page 1
    1. 7.2
      Very good
      Kaveri from Malaysia
      Group
      Three Bedroom Suite
      Stayed 1 night in March 2025

      “Staff”

      Im stayed at tower 3 1802. The male staff who checked in us was rude and unwelcoming. Greeting also no. Actually booking can be find by name. He keep on told that booking only can find by booking id and by name not able to find. He was super rude and unfriendly. The room was damn clean and super. Rokm phone was not working. Im called using my mobile phone and told them that my room phone was not working. The female staff just ignore it and asking how can assist now? Not offer anyone to check the phone and action taken also. Morning went to breakfast. It was worst. No that much food for selection. Totally the hotel staff not friendly and unwelcoming. Im paying not stay for free. Higher management must take action for services.

      Reviewed March 17, 2025

      Dear Guest, We deeply apologize for any inconvenience or grievances caused during your stay at our hotel. Please be assured that this is not reflective of our values and standards. Our hotel is always striving for improvement, and we greatly appreciate your honest review and opinions. Your complaint will be immediately relayed to the relevant staff to address the issue. Meanwhile, please allow us the opportunity to rectify our mistakes. Once again, we sincerely apologize for any inconvenience you experienced during your stay. We hope to welcome you back and ensure that your next visit will be flawless. Thank you. Customer Care

      Responded March 20, 2025
      MagTree Genting Highlands
    2. 6.8
      Good
      Evi from Indonesia
      Family with young children
      Two Bedroom
      Stayed 1 night in July 2024

      “Good facilities, Not so good staffs”

      The room is very nice, we got two rooms with TV and sofa, working desk and the (master) bedroom got a TV, so we dont the kids can watch their TV in the living room. I think I can't complaint with all the facilities, as all beyond my expectation. However, the check in was too slow, as there are so many complaint from the guests which make the check in very slow and the self check in machine did not work (I can check in and pay the taxes, but need to get the key from the front desk). As we decided to extend our stay, I re-booked the same room type trough Agoda and requested the front desk for us to stay in the same room the next day, so we dont need to check out. And they confirmed that, however I need to reactivate my key the next day. However, I got the message next day said I need to check out. Which is weird as they already confirmed I dont need to check out. I tried to call but did not pick up, so I tried my luck by ignoring and not back to the hotel (I was out until evening), hoping that they will not get all my things and put in their storage. When I got back to the hotel, the front desk said: you need to check out even though we already confirmed you can stay in the same room. But, dont worry, we leave all your things in the room. For me, it's weird, what is the point I extended my stay if I need to check out at 12? Anyway, since they did not touch my things, I am okay. It was not surprise when I reactivate my key, another guests (yes, plural) were in line for complaints. One even yelled as she did not think that the staff handing the compliant well. I feel bad with the staffs, especially the man (forgot his name). I think he received lots of complaints, and trying hard to be polite. I think I saw him around the clock during my stay. There was another staff there who always smile politely, she answered all your questions with: I am new here, I dont know about that. Literally for any question. So frustrating! Will I recommend this hotel? Yes, as the facilities is great, however, you need to manage your expectation such as: 1. slow in check in and check out; 2. house keeping clean the room partially (only change my towel and make the bed, did not clean the glasses and cups); 3. able to manage your frustration when the front desk is empty except one new staff that answer your questions with same answer: I am new. Who cares?

      Reviewed July 15, 2024
    3. 10.0
      Exceptional
      Christy from Malaysia
      Family with young children
      Club Double Room
      Stayed 1 night in March 2025

      “Exceptional”

      The stay was exceptional. We booked MagTree Genting but then we received notification that our stay was upgraded to Wyndham Ion Majestic Hotel. The room was very clean and still new. The view was splendid. Food in hotel also was very nice. Friendly staffs. Would definitely come again.

      Reviewed March 19, 2025

      Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care

      Responded March 20, 2025
      MagTree Genting Highlands
    4. 8.8
      Excellent
      Trevor from Malaysia
      Couple
      Club Double Room
      Stayed 1 night in February 2025

      “Worth every penny for this time”

      I have stayed here before, wasn’t too happy with the cleanliness and maintenance effort but still worth the price. This time they upgraded my booking to their newer sister block of Wyndham Ion Majestic, and it was really good. Everything is still new and well maintained. We had a comfortable stay. The only downside is the parking, it was really tight and I guess they measured it wrongly. Hopefully they can continue to maintain the hotel.

      Reviewed February 12, 2025

      Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer care.

      Responded February 15, 2025
      MagTree Genting Highlands
    5. 9.2
      Exceptional
      Najiha from Malaysia
      Couple
      Club Double Room
      Stayed 1 night in November 2024

      “Value of money, good service, nice view”

      Facilities - 1 night stay include breakfast, free basement parking (must validate parking), free buggy service, nice cloudy view as advertise but also you can see construction on going below which still okay for me. Cleanliness 4/5. Customer service - there some issue or miscommunication, i booked room with breakfast. But this one guy keep saying that my room is different and dont have breakfast included. So, he even asked me to call Agoda customers service 🙄 for confirmation. Thanks to Fitri, Agoda representative, resolve this issues for me. Good breakfast tho. Tq 💕

      Reviewed November 29, 2024
    Changed to review page 1

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