Apartment/Flat

Lovely Family Suites at Razak City by HCK

3 stars out of 5
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Star ratings are based on amenities, guest ratings, and room size, among other factors.

11, Jalan Besi, Salak Selatan, 57100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia, Razak City Block A1, Sg Besi, Kuala Lumpur, Malaysia, 57100

Highlights

Excellent room comfort & quality

Great swimming pool

Top rated room amenities

Accessible kitchen

Sparkling clean

Rooms are clean and totally suitable for children.
Space & Rooms
Apartment/Flat
(Room size: 65 m²/700 ft²)
2 bedrooms
2 bathrooms
Kitchen
Bedroom 1
2 futons, 1 queen bed
Bedroom 2
1 queen bed, 3 futons
Common space
1 sofa bed
Bathroom and toiletries
Cleaning products, Hair dryer, Mirror, Private bathroom, Shower, Toiletries, Towels
Kitchen
Cook for yourself
Dining table, Full kitchen, Kitchenette, Kitchenware, Microwave, Refrigerator

Facilities

Free Wi-Fi

Pool with view

Free parking

Check-in [24-hour]

Fitness center

Pool (kids)

Kitchen

Balcony/terrace

About us

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Sg Besi part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Fitness center and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.
Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
  • The place is very clean, spacious with complete facilities.
    Annie
    Malaysia
  • Rooms are clean and totally suitable for children.
    manikandan
    India
  • The place is good for a family of traveller.
    Anabel
    Philippines
  • Verry nice place , clean and worth for money
    Ahh
    Malaysia
  • Comfortable and clean apartment.
    Uniq
    Malaysia
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Managed by an experienced host with a high review rate

Check-in:

15:00

Check-out:

until 12:00
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Nearest transportation options

•

Salak Selatan LRT Station is within 0.65 km

•

Salak Selatan is within 0.65 km

See map

9.5Exceptional

Location rating score

Exceptional location - 2.2 kilometers from city center
Parking
FREE
Popular landmarks
Chinatown - Kuala Lumpur
4.0 km
KL Bird Park
4.3 km
Central Market
4.4 km
Jalan Alor
4.4 km
Pavilion Kuala Lumpur
4.6 km
Closest landmarks
Simpang Airport
610 m
Salak Selatan LRT Station
650 m
Salak Selatan
650 m
Cheras LRT Station
1.0 km
KTM Train Station - Salak Selatan
1.1 km

Good to know

Value for money8.9
Location rating9.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.1 km

Select your room

1/18

Three-Bedroom Suite

74 m²/797 ft²
Max 12 adults
2 futons and 1 queen bed / 1 queen bed and 1 futon / 2 futons and 1 queen bed / 1 sofa bed
Fits groups
Garden view
3 bedrooms
3 bathrooms
Electric kettle
Cleaning products
Hair dryer
Private bathroom
Shower
Toiletries
Towels
Pool facilities
Satellite/cable channels
Streaming service like Netflix
TV
TV [flat screen]
1/18

Three-Bedroom Suite

74 m²/797 ft²
Max 12 adults
1 queen bed and 1 single bed and 1 futon / 1 queen bed and 1 single bed and 1 futon / 1 futon and 1 queen bed / 1 sofa bed
Fits groups
Garden view
3 bedrooms
3 bathrooms
Electric kettle
Cleaning products
Hair dryer
Private bathroom
Shower
Toiletries
Towels
Pool facilities
Satellite/cable channels
Streaming service like Netflix
TV
TV [flat screen]
1/18

Two-Bedroom Suite

65 m²/700 ft²
Max 10 adults
2 futons and 1 queen bed / 1 queen bed and 3 futons / 1 sofa bed
Fits groups
Garden view
2 bedrooms
2 bathrooms
Electric kettle
Cleaning products
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Pool facilities
Satellite/cable channels
Streaming service like Netflix
1/18

Superior 3-Bedroom and 3-Bathroom Suite

Max 13 adults
1 single bed and 1 queen bed / 1 sofa bed
Non-smoking
1/18

Deluxe 3-Bedroom and 3-Bedroom Suites

Max 13 adults
1 queen bed / 1 sofa bed
Non-smoking
1/18

Superior 3-Bedroom and 3-Bathroom Suite

Max 13 adults
1 single bed and 1 queen bed / 1 sofa bed
Non-smoking
1/9

Two Bedroom Suite

Max 11 adults
1 queen bed / 1 sofa bed
Non-smoking
1/9

Two Bedroom Suite

Max 11 adults
1 queen bed / 1 sofa bed
Non-smoking
1/4

A1-13-08 2BR

65 m²/700 ft²
Max 2 adults
2 queen beds and 1 sofa bed
Non-smoking
1/3

D4-23-02 3BR

50 m²/538 ft²
Max 2 adults
Pool view
Non-smoking
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H

HCK

Host BadgeTop Host

Joined

October 2022

Response time

Fast - within 2 hours

Welcome to HCK's enchanting Airbnb haven! Connected and Convenient With seamless Wi-Fi and a cozy workspace, you can effortlessly blend work and leisure. The location is not just a place to stay; it's a gateway to the city's vibrant pulse. Breathtaking Views Whether it's a sunrise over the city skyline or a sunset painting the sky in hues of orange and pink, HCK's property offers a front-row seat to nature's spectacular show.

More about the property

Lovely Family Suites at Razak City by HCK

Stay Active and Refresh at Lovely Family Suites' Sports Facilities

At Lovely Family Suites at Razak City by HCK, guests can seamlessly blend leisure with fitness, thanks to the hotel’s exceptional sports facilities. The state-of-the-art fitness center is designed to cater to all your workout needs, featuring a range of modern equipment that allows you to maintain your fitness regime even while traveling. Whether you're an early riser or prefer to unwind after a day of exploring Kuala Lumpur, the fitness center is open and ready for you to break a sweat and rejuvenate your body. After an invigorating workout, take a refreshing dip in the stunning outdoor pool. Surrounded by lush greenery and designed for relaxation, the pool area offers a serene escape from the bustling city. Whether you want to swim laps or simply lounge poolside with a good book, the outdoor pool provides the perfect backdrop for both relaxation and recreation. Enjoy the sun, unwind, and create lasting memories with your family at this delightful oasis in the heart of Razak City.

Convenient Transport Facilities at Lovely Family Suites at Razak City by HCK

At Lovely Family Suites at Razak City by HCK, guests can enjoy the convenience of a complimentary car park, making it easy to explore the vibrant city of Kuala Lumpur without the hassle of parking fees. Whether you're traveling with family or on a business trip, the ample parking space ensures that you can securely leave your vehicle while you embark on your adventures. The free car park is an excellent feature for those who prefer to drive, providing peace of mind and accessibility to nearby attractions. With the freedom to come and go as you please, you can easily navigate the bustling streets of Kuala Lumpur, visit local markets, or dine at exquisite restaurants, all while knowing your vehicle is parked safely just steps away from your suite. Experience the perfect blend of comfort and convenience at Lovely Family Suites, where your journey begins with stress-free transport facilities.

Comfort and Convenience in Lovely Family Suites at Razak City by HCK

Step into the Lovely Family Suites at Razak City by HCK and experience a perfect blend of comfort and convenience designed for families. Each suite is equipped with efficient air conditioning, ensuring a cool and pleasant atmosphere, perfect for unwinding after a day of exploration in vibrant Kuala Lumpur. Families will appreciate the spacious layout that allows for relaxation and bonding time, complemented by modern amenities that cater to every need. Entertainment is at your fingertips with a state-of-the-art television featuring satellite and cable channels, providing a variety of viewing options for everyone in the family. After a day of adventures, you can easily refresh and rejuvenate with complimentary toiletries and fresh linens provided in each suite. Additionally, a hair dryer is conveniently available, making it easy to get ready for your next outing. The Lovely Family Suites at Razak City by HCK offer everything you need for a delightful stay, ensuring that your family feels right at home during your visit to Kuala Lumpur.

Discovering the Charm of Sg Besi, Kuala Lumpur

Nestled just a stone's throw away from the bustling heart of Kuala Lumpur, Sg Besi is a vibrant district that effortlessly blends the charm of traditional Malaysian culture with the modern conveniences of urban living. This area is known for its rich history, with remnants of its past still evident in the architecture and local markets. Visitors can explore the bustling streets lined with hawker stalls offering a mouthwatering array of local delicacies, from savory satays to sweet kuih, providing a true taste of Malaysian culinary delights. The warm hospitality of the locals adds to the inviting atmosphere, making it a perfect spot for families and travelers seeking a genuine cultural experience. In addition to its culinary offerings, Sg Besi boasts a variety of attractions that cater to both relaxation and adventure. The nearby Sungai Besi Lake Park offers a serene escape from the urban hustle, where families can enjoy leisurely strolls, picnics, or simply unwind by the water's edge. For those keen on shopping, the district is conveniently located near several shopping complexes, providing an array of retail options from high-end brands to local artisans. With its strategic location, Sg Besi serves as an ideal base for exploring Kuala Lumpur's iconic landmarks, including the Petronas Twin Towers and Batu Caves, ensuring that guests at Lovely Family Suites at Razak City can experience the best of both worlds—urban excitement and tranquil retreats.

Traveling from Kuala Lumpur Airport to Lovely Family Suites at Razak City by HCK

Reaching Lovely Family Suites at Razak City by HCK from Kuala Lumpur International Airport (KLIA) is a straightforward and scenic journey that showcases the vibrant atmosphere of Malaysia’s capital. Upon arrival at KLIA, travelers have the option to choose between several modes of transport. The most convenient way is to take a taxi or a ride-hailing service, which can be easily arranged at the airport’s designated pick-up points. The journey typically takes around 45 minutes to an hour, depending on traffic, and will take you through the lush greenery and bustling streets of Kuala Lumpur, giving you a glimpse of the city’s unique blend of modernity and tradition. For those looking for a more economical option, the KLIA Ekspres train service is an excellent choice. This high-speed train whisks passengers from KLIA to KL Sentral in just 28 minutes. Once at KL Sentral, you can easily catch a taxi or use a ride-hailing app to complete your journey to Lovely Family Suites at Razak City by HCK, which is approximately 10-15 minutes away. The entire trip is not only efficient but also a great way to experience the local culture and sights, ensuring that your stay begins on a high note as you arrive at this welcoming family-friendly accommodation nestled in the heart of Kuala Lumpur.

Explore the Surrounding Landmarks Near Lovely Family Suites at Razak City by HCK

Nestled in the vibrant heart of Kuala Lumpur, Lovely Family Suites at Razak City by HCK offers guests the perfect base to explore the surrounding landmarks. Just a short drive away, Simpang Airport serves as a convenient gateway for travelers arriving or departing the city, ensuring that your journey is seamless and hassle-free. This proximity to the airport allows guests to maximize their time in Kuala Lumpur, whether for business or leisure. For those in need of medical assistance or pharmacy services, Klinik 1 Malaysia Salak Selatan and IMK Pharmacy are located nearby, providing peace of mind for families traveling with children or individuals requiring healthcare. Additionally, the Kelab Rekreasi Angkatan Tentera offers a unique recreational experience, where guests can unwind amidst lush greenery and partake in various outdoor activities. These landmarks not only enhance the convenience of your stay but also enrich your experience in Kuala Lumpur, making it an ideal destination for families seeking adventure and relaxation.

Convenient Access to Public Transport at Lovely Family Suites at Razak City by HCK

Strategically located in the vibrant heart of Kuala Lumpur, Lovely Family Suites at Razak City by HCK offers unparalleled access to the city's extensive public transport network. Just a short distance from the Salak Selatan station, guests can easily navigate their way through the bustling metropolis. This nearby station serves as a crucial interchange for the KTM Komuter line, providing convenient connections to key destinations including the iconic KL Sentral, the main transportation hub of the city, and other popular areas such as Petaling Jaya and Subang Jaya. In addition to Salak Selatan, the surrounding area is well-served by a variety of bus routes that make it easy to explore Kuala Lumpur's rich cultural tapestry. The local bus services offer frequent and reliable options, allowing guests to hop on and off at major attractions, shopping districts, and dining hotspots. With such accessible transport options, visitors staying at Lovely Family Suites at Razak City by HCK can effortlessly immerse themselves in the vibrant life of Kuala Lumpur, making every journey a delightful adventure.

Culinary Delights Surrounding Lovely Family Suites at Razak City

Guests at Lovely Family Suites at Razak City by HCK are treated to a vibrant culinary scene that caters to every palate. Just a stone's throw away, Restoran Matt's offers a delightful array of local Malaysian dishes that are sure to tantalize your taste buds. For those craving something heartier, Restoran Sup Tulang Janda Baik serves up delectable bone soup that warms the soul. If you're in the mood for exquisite Japanese cuisine, Kamimura Japanese Restaurant presents an authentic experience with its fresh sushi and sashimi. Meanwhile, Thai Hou Sek is the perfect spot for lovers of Thai flavors, boasting a menu filled with aromatic curries and zesty salads. For a taste of the Wild West, the Restoran Old Western Cowboy Steak House promises juicy steaks and hearty sides, while Manhattan Fish Market is ideal for seafood enthusiasts craving a taste of the ocean. Don't miss Chow Peng Fei Biscuit Shop for some delightful local treats, or Restoran Friendz Corner for a casual dining experience with a variety of comforting dishes. For a unique twist, 73 Moon Moon Kitchen offers fusion delights that blend traditional flavors with modern techniques. Lastly, RESTORAN MAKANAN LAUT FOOK KEE is a must-visit for seafood lovers, serving up the freshest catches in a lively atmosphere. With such a diverse array of dining options, guests will find themselves spoiled for choice just moments away from their comfortable suites.

Shopping Delights at Your Doorstep

Nestled in the vibrant vicinity of Lovely Family Suites at Razak City by HCK, shopping enthusiasts will find themselves in close proximity to the popular 1Shamelin Shopping Mall. This bustling retail hub offers a diverse array of shops, from trendy fashion boutiques to electronics stores, ensuring that all your shopping needs are met. Whether you're looking to indulge in a little retail therapy, hunt for unique souvenirs, or simply enjoy a leisurely day out, 1Shamelin provides an inviting atmosphere filled with a variety of dining options and entertainment facilities. With its convenient location, guests can easily explore this shopping paradise, making their stay not just comfortable but also filled with delightful shopping experiences.

Exceptional Comfort and Value at Lovely Family Suites

Nestled in the vibrant heart of Kuala Lumpur, Lovely Family Suites at Razak City by HCK has garnered an impressive overall rating of 9.1, showcasing its commitment to providing an outstanding experience for guests. The spacious and thoughtfully designed suites are perfect for families, offering both comfort and convenience that make every stay memorable. With a remarkable score of 9.1 for value, guests can enjoy luxurious accommodations without breaking the bank, ensuring that their stay is both enjoyable and affordable. The hotel's facilities are equally commendable, boasting a rating of 8.8. From modern amenities to well-maintained communal spaces, every detail has been considered to enhance guest satisfaction. Cleanliness is a top priority, reflected in the impressive score of 9.0, ensuring that families can relax in a pristine environment. Additionally, the location is unbeatable, with a score of 9.3, allowing easy access to the city’s attractions and cultural hotspots. The dedicated staff performance, rated at 9.0, further elevates the experience, with attentive service that makes every guest feel at home. At Lovely Family Suites, families can expect a delightful blend of comfort, convenience, and exceptional service, making it a top choice for their Kuala Lumpur getaway.

Lovely Family Suites at Razak City by HCK

81 other properties from this host

Amenities and facilities

Exceptional9.2

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Kitchen
  • Dishes and dining utensils
  • Kitchen basics (cookware, oils, condiments)
  • Refrigerator
  • Stove
Bathroom
  • Body wash
Standard
  • Fans (ceiling or portable)
  • Laundromat nearby
Family
  • Children's dinnerware
Outdoor
  • Balcony or terrace
Entertainment
  • Video streaming services
Safety and Cleanliness
  • Cleaned by professional cleaning company
  • Cleaned following Agoda or health guidelines
  • Cleaning products used based on health guidelines
  • Cleaning supplies provided for guests
  • Contactless check-in/check-out
  • Physical distancing rules followed
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Pool with view
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Coffee shop
  • Kitchen
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Laundry service
  • Salon
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
For the kids
  • Family/child friendly
  • Family room
  • Playground
  • Swimming pool [kids]
Access
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Paid parking
Getting around
  • Car park [free of charge]
Available in all rooms
  • Air conditioning
  • Carbon monoxide detector
  • Closet
  • Desk
  • Fire extinguisher
  • First aid kit
  • Free bottled water unavailable
  • Full kitchen
  • Hair dryer
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Private entrance
  • Satellite/cable channels
  • Smoke detector
  • Toiletries
  • Washing machine
  • Wi-Fi [free]

Location

11, Jalan Besi, Salak Selatan, 57100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia, Razak City Block A1, Sg Besi, Kuala Lumpur, Malaysia, 57100

Exceptional9.5

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    17.1 km
  • Kuala Lumpur International Airport (KUL)
    40.7 km
Public transportation
  • Salak Selatan LRT Station
    650 m
  • Salak Selatan
    650 m
Hospital or clinic
  • Klinik 1 Malaysia Salak Selatan
    1.9 km
Shopping
  • Pavilion Kuala Lumpur
    4.6 km
Convenience store
  • 7 Eleven
    730 m
Cash withdrawal
  • ATM
    280 m

What's nearby

Popular landmarks
  • Chinatown - Kuala Lumpur
    4.0 km
  • KL Bird Park
    4.3 km
  • Central Market
    4.4 km
  • Jalan Alor
    4.4 km
  • Pavilion Kuala Lumpur
    4.6 km
  • Menara Kuala Lumpur
    5.0 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    5.1 km
  • Aquaria KLCC
    5.2 km
  • KLCC Park
    5.4 km
  • Petronas Twin Towers
    5.6 km
Nearby landmarks
  • Simpang Airport
    610 m
  • Salak Selatan LRT Station
    650 m
  • Salak Selatan
    650 m
  • Cheras LRT Station
    1.0 km
  • KTM Train Station - Salak Selatan
    1.1 km
  • Fresh Grocer Supermarket
    1.1 km
  • Kelab Rekreasi Angkatan Tentera
    1.6 km
  • SMART Tunnel
    1.7 km
  • 1Shamelin Shopping Mall
    1.7 km
  • Tasik Taman Desa
    1.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 12:00
The property
  • Number of rooms : 1

Reviews of Lovely Family Suites at Razak City by HCK from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

From 17 reviews

  • Cleanliness score 8.7 out of 10 and is a high score in Kuala Lumpur
  • Facilities score 9.2 out of 10 and is a high score in Kuala Lumpur
  • Location score 9.5 out of 10 and is a high score in Kuala Lumpur
  • Service score 8.9 out of 10 and is a high score in Kuala Lumpur
  • Value for money score 8.9 out of 10 and is a high score in Kuala Lumpur
Guest Type
Language

Show reviews that mention 

Check in

Mentioned in 1 reviews
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100% Positive

Check-out

Mentioned in 1 reviews
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100% Positive

Cleanliness

Mentioned in 1 reviews
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100% Positive

Family

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

In room amenities

Mentioned in 1 reviews
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100% Positive

Kitchen

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Pool

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Property facilities

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Room size

Mentioned in 1 reviews
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100% Positive
Changed to review page 1
  1. 9.2Exceptional

    Anabel from Philippines
    Family with young children
    Apartment
    Stayed 8 nights in April 2026

    “Superb!!!”

    The place is good for a family of traveller. Check in/out was very easy...Pool is easy to access... You can bring a few clothes because you can wash everyday. Fridge is huge. Kitchen equipment were available just maybe add a microwave to make it easier to reheat food... The rest were all good. Thank you...

    Reviewed April 29, 2026

    Thank you for your detailed and thoughtful review! We’re really glad to hear that you and your family had a good stay and found the check-in/out process easy, the pool accessible, and the facilities convenient for longer stays. We also appreciate your suggestion about adding a microwave — that’s very helpful feedback and we will definitely consider it for future improvements. Happy to know the rest of your experience was enjoyable. Thank you again, and we hope to host you and your family again soon! 😊

    Responded May 05, 2026
    Lovely Family Suites at Razak City by HCK
  2. 10.0Exceptional

    Annie from Malaysia
    Group
    Two-Bedroom Suite
    Stayed 1 night in November 2025

    “Exceptional”

    It’s a very nice, comfy and pleasant stay. The place is very clean, spacious with complete facilities. Highly recommended👍👍👍👍👍

    Reviewed November 23, 2025

    Thank you so much for your glowing review! We’re delighted to hear you found the place nice, comfy, and clean, with all the facilities you needed. Your recommendation means a lot, and we’d be happy to welcome you back anytime 👍😊

    Responded January 10, 2026
    Lovely Family Suites at Razak City by HCK
  3. 10.0Exceptional

    Uniq from Malaysia
    Family with young children
    Apartment
    Stayed 1 night in May 2025

    “Cozy ”

    Comfortable and clean apartment. Below have many shops, very convenient

    Reviewed May 05, 2025

    Thank you! 😊 We’re happy you found the apartment comfortable and clean, and enjoyed the convenience of the shops downstairs 🏡🛍️ Hope to host you again soon!

    Responded June 02, 2025
    Lovely Family Suites at Razak City by HCK
  4. 10.0Exceptional

    Ahh from Malaysia
    Family with young children
    Apartment
    Stayed 1 night in October 2024

    “Exceptional”

    Verry nice place , clean and worth for money

    Reviewed November 12, 2024

    Thank you for your kind words! We're thrilled to hear that you found the place clean and worth the money. We truly appreciate your feedback and hope to welcome you back soon! 😊🌟

    Responded March 03, 2025
    Lovely Family Suites at Razak City by HCK
  5. 2.8

    yuhyun from South Korea
    Family with young children
    Apartment
    Stayed 6 nights in August 2024

    “A nature-friendly person is”

    You will like this place. If you book here, please ask them to send a message via WhatsApp for a smooth check-in. This place is under construction, and they will tell you that they will upgrade you to another better accommodation, referring you to another place called M Vertica. When you get there, it will be filled with cockroaches and furniture contaminated with unknown substances. If you want to go on vacation with cockroaches, make a reservation right away; you will experience hell. It seems that Agoda is aware of this but neglects it. I never want to use Agoda again.

    Reviewed August 22, 2024
    Auto-translated through generative A.I.

    I’m truly sorry to hear about your disappointing experience. This is certainly not the standard we aim to provide. We take your feedback seriously, and I can assure you that the issues you mentioned regarding cleanliness, pests, and the overall condition of the property are being addressed. We sincerely apologize for the inconvenience you faced, and we appreciate you bringing this to our attention. We will work to ensure future guests have a much better experience. Thank you for sharing your feedback, and we hope you consider giving us another opportunity in the future.

    Responded March 03, 2025
    Lovely Family Suites at Razak City by HCK
Changed to review page 1

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