Great Access to an actual Beach”

Cliff Beach is a wonderful resort, it's honestly the best choice for Kai Bae Beach in comparison to others. Kai Bae is only about a mile and a half long and Cliff Beach offers the only accessible sandy beach with no rocks. I was looking into the Awa and White Knot, their beach is terrible, but they offer great views. Our room was great, we had poolside view and ocean view when on the balcony, access to wifi in the room, and breakfast was included and was pretty decent. The resort offers an array of ocean rental activities from boat rides, snorkeling, to kayaking. Cliff Beach does cater to the Russians, they pretty much over took the hotel, were nice and respectful, however word on the street is that Cliff Beach is the only hotel that will accept them. Unfortunately Koh Chang itself really caters to tourist, you won't get a lot of authentic Thai culture, however it is a beautiful place, great parks, waterfalls, and sandy beaches, if you choose the right hotel:)

An excellent location on Koh Chang beach”

We stayed at Koh Chang Cliff Beach resort for 10 nights in January 2018. Overall it is very good/excellent. Location is second-to-none on the superb beach. The quality of catering is unimpresive. Breakfasts are not good enough, but the gardens and amazing infinity pool make up for this. Our room was large and clean. We suggest that you don't eat your evening meals here, but walk a short distance to the excellent choice of differing restaurants on the main street. Try to get a room with a sea-view. The extra cost is essential.. The rooms are cleaned daily, but bedding isn't.

Had a great week”

This was our second trip to the Koh Chang Cliff Beach resort, the staff was all very friendly and we were treated like VIPs. Will make a third trip here ASAP.

Fantastic view and lovely rooms”

We booked a standard sea-view by agoda.com but were upgraded at arrival to a deluxe with a fantastic view over the ocean with a big private terrace. They upgraded us of no reason, perhaps the rooms stood empty and the staff wanted to be nice. It was real luxury, clean and high standard. I don't know about the standard of the other rooms but the deluxe and superior were trully fantastic. Nice place on the best beach on Koh Chang, friendly staff and lovely sun set!

Very good location but communication problems. ”

although this resort was in fact set in beautiful gardens with ponds and pools and on a very pretty beach, the entrance gates were scruffy and unkempt. as this was all i saw when i first arrived and was whisked off to my cliff view room i was nervous. i was travelling alone (unexpectedly as my partner was called to business) and was startled by the complete lack of english spoken by the receptionist. the little thai i knew was not helpful either as the girl was from cambodia. i was not given any information about the hotel, nor did i understand where breakfast or dinner would be or even where my room was in relation to the rest of the resort. i was taken to my room and despite asking for a map and information, i was given neither. i was given an upgrade which should have been very pleasant but as i was on my own i had chosen a room on the lower levels with easy access to the sea and dining, and people, whereas i was in one of the highest rooms (albeit luxurious) away from the hub, up very long flights of stairs with subtle lighting against the jungle back drop, which i had to negotiate at night, alone. the beach area was lovely. unfortunately there were not enough loungers as the other hotel guests (all russian without any english) had taken them. although one or two staff were very sweet and friendly, most of the other staff had only a smattering of english and also a strangely unfriendly stare which was completely different to the experience of the thai people i met in bangkok, who were accommodating and friendly.

Best place to stay on Kai Bae Beach”

This was the first time staying at Cliff Beach in Kai Bae. After the stay, I would definitely stay here again. The best part about the place is the Pool on the top. It is difficult to walk up but that helps keep people away. The view is spectacular. I would stay here again just for this. The beach was clean and a good place to chill. The breakfast was just ok but you could eat outside which helped make it better. Overall, I was happy with the stay.

Nice Quiet Place”

We stayed the first days in a deluxe villa that had a private pool. Because our daughter slept on an extra bed, there was no sofa and only one chair to sit on at a small desk, but 2 sun chairs at the pool area. A Villa to me implies a separate bedroom, but its just one room, but very nice. The last days we stayed in the Beach Villa 1, which is a huge one-room villa with a large balcony overlooking the beach and where the sunset can be fully enjoyed. The room is very nicely decorated and has a dining area where friends can be invited tor take-away food. The resorts only restaurant, menu has the kind of food where you only eat once and find out it is much better out on the street just outside the hotel - its ok, but not very well presented or tastefull in our opinion. Breakfast is all right, specially if you like warm dishes, which changes every day. If we ever go to Koh Chang again, we would definitely consider staying here again. A final advise for persons not keen of stairs, choose room carefully as the deluxe villas, for example has many stairs leading up to them - the words Cliff and Beach in the resort name kind of gives that away :-)

Very satisfied journey at Kai Bea Beach”

We had a standard room across the road which was fine for us, because its just a 5 minute walk to the Hotel resort. The resort is very nice (2 Pools, own beach part) and is like a 4 star or 5 star hotel. But its a little bit old and not that clean in some parts, as it is in the middle of a jungle. Monkeys can also be seen there. The Infinity pool on the hill is excellent. Breakfast is good with fresh fruits and large selection. The price quality ratio was very good in April (1400 BT pe night). The stuff was kind and helpful.

Beautiful, Quiet Stay”

We stayed in a sea cliff view room and it was wonderful, with the most spectacular view. We came during the week so it was quiet, we left on a Saturday where it seemed like it was getting a bit more crowded. They have a wonderful private beach and an amazing view from their infinity pool. We plan on coming back in April and upgrading to a Thai house!

Good resort”

My and my friend's family went their have very good experiance. The island is very beautiful. The resort is nice. The people there are very firendly. We love the food their. If next time we plan to go Koh Chang, we still want to live there.

Nice and cosy”

We had a great stay here. The staff was really nice and the hotel and the ground is really great. A lot of steps though, if you have a problem with that. Good pool for kids, and a super beach, with a good massage place on the ground. Close to Kaibay restaurants and shops. Maby one of the best locations on Koh Chang. We where among the few there not from Russia, but that seems to be the case all over the island. Breakfast is ok, but the restaurant food was really not good. Easy to find good food close by though. We will recommend this place.

Excellent position for North Kae Bae”

A lovely resort nestled in the Hillside of Kae Bae. Excellent access to the beach and close to all Kae Bae amenities. Some of the properties are a little further from the beach so the poolside ones are ideally positioned just off the beach. The woodland setting is refreshing/

Short trip”

I come to koh Chang first Time, this Hotel is very nice, clean and the Staff is very helpfull and Friendly . If i come to visit koh Chang again i'll Stay here again Thank you for the nice stay

disappointing ”

last weekend i took my husband to this resort expecting to spend a wonderful time which was ruined when we were shown to our room the first day. I booked a standard room for two nights for around 2500 Baht (after 20% discount) which i thought would be good enough as the resort was located in a private beach area with an infinity pool facing the beach. But as we checked in, we were taken to a room across the street with so called garden view, far from the actual resort that was mentioned in the website and we were absolutely disappointed by the quality of the room. the room was extremely old with poorly maintained bed and bathroom. It felt like such a rip off as the room looked nothing like the photos in the website of a standard room. So, we immediately left the room with our luggage and asked the reception manager for an explanation. And her exact words were the photos don't exactly look like room and there's nothing she can do! After having some conversation we then decided to upgrade to sea-view room which was unavailable, so we settled for a pool view room because there was no way we would have stayed in the first room they put us in. And we had to pay an additional 2500 Baht extra for the new upgraded room for two nights. The new, more expensive room was within the main resort and was definitely of better quality but the hassle that we went through after 8 hours of journey, it was completely uncalled for and made the stay less pleasing. More importantly, the infinity pool of the resort was under construction during our visit which was not even mentioned in the website. To sum up, the photos given in the website are quiet misleading especially about the rooms of the resort. So, have a thorough look up before you decide for your room!

Warning!! It's a scam!!!!”

I booked the room with Ocean view, which has a huge discount. I came perfectly on time to the hotel, and they guide me to a room which I didn't ordered. it didn't had a terrace, it neither had ocean view, and they said, we can't give you the room you ordered because we are booked full. I said I booked also, and about one week ago with Agoda. They said we are sorry you need to sleep in this room tonight and tomorrow we can give you the room you booked. The room they brought me to was way below the value of the room I booked, and they said a refund wasn't possible. So be aware people, the Cliff Beach Resort deal is a scam!!!!!!!! They give you one low value room, and the room you paid for for one night only! It's a scam people, please be aware of it!

Price is quite high, there is a private beach”

First made a reservation in the hotel's cliff view seascape room, and from the hotel to site offers the seaview room on the photo is very satisfied, but when we arrived at the hotel the day only a corner of a room reserved for us, is very far from the sea, the scenery is not good, then I refuse to stay, then the waiter we changed a cliff garden room completely can't see the sea, and let us know only between the two optional, not also can't return deposit, this let a person very angry, so expensive a room of hotel service so bad, arrived at the front desk communication another waiter told that we can change me a house we can see the sea but the price we pay for the hotel room charge is lower, we reluctantly agreed to after watching, and the waiter is not willing to help us to decorate the room, that genius clear attitude is very loose, I am very dissatisfied, has agreed to clean up later, although the beach scenery is good, breakfast buffet service is fine, but the hotel hygiene, service attitude is bad, I'm sorry it's this price, also is indeed a hotel price is not high, is I like the worst hotel on the island

Excellent”

Great infinity pool with sunset on the cliff. Nice garden. Nice beach. Breakfast could be better. Not the newest venue but we had a nice spacious bungalow. Staff was helpful.

Relaxing hotel ”

very good resort on cliff , lovely swimming pool on cliff to open your eyes over the beach, room may not new room but good for me staffs are very friendly lovely place , nice for vacation

Fairly good overall”

The place is great, although we’re here at the wrong time. As of right now they’re renovating the whole place. The shore is absolutely amazing with pastel blue water (can’t find that everywhere in Koh Chang). I’d say if I come back after a few months the place will score 5 stars on every categories provided you choose the right room that suits you 👍🏻

Great Location, Great Views ”

We will definitely be staying here again, on our next trip to Koh Chang , the staff were very friendly, the breakfast was very nice, and it’s in a very good location.