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Premium Suites D'lement @ Genting Highland offers elegant suites with mountain views. Features indoor heated pool and mini-mart. Enjoy fine dining and nearby attractions like SkyAvenue and 20th Century Fox World. Embark on a breathtaking escape to Genting Highlands. Stay at Premium Suites D'lement for a remarkable experience. Enjoy stunning mountain views, vibrant casino culture, and top-notch amenities like 24-hour check-in, fitness center, and outdoor pool. Luxurious rooms offer air conditioning, free Wi-Fi, a fridge, and indulgent showers. Discover nearby wonders like First World Plaza, Sky Avenue, and Genting SkyWorlds Theme Park. Immerse yourself in exciting outdoor activities for an unforgettable vacation with your fellow traveler. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Check-in [24-hour]
Great View
Free Wi-Fi in all rooms!
Fitness center
Convenience store
Free Wi-Fi in all rooms!
Check-in [24-hour]
Car park [on-site]
Fitness center
Swimming pool [outdoor]
Security [24-hour]
Convenience store
Car park [charges apply]
12 travelers have booked today.
Based on 2,236 verified reviews
8.1
7.9
7.7
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7.6
Check-in:
Check-out:
Location rating score
Value for money | 8.1 |
Location rating | 7.7 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 43.0 km |
What attractions are close by Premium Suites D'lement @ Genting Highland that are in walking distance?
While staying at Premium Suites D'lement @ Genting Highland, jump start your holiday by checking out the nearest attractions that are within walking distance to the property which include Highlands Mushroom and Gunung Hulu Kali.
What public parks are in close proximty of Premium Suites D'lement @ Genting Highland?
While remaining at Premium Suites D'lement @ Genting Highland, take joy in your morning or evening stroll at close by park such as Talking Garden.
What are the property's policies for children's bedding at Premium Suites D'lement @ Genting Highland?
Premium Suites D'lement @ Genting Highland's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How long do guests generally stay at Premium Suites D'lement @ Genting Highland?
Verified past guests that have stayed at Premium Suites D'lement @ Genting Highland had an average nightly stay of 1 night at this property.
In which languages can Premium Suites D'lement @ Genting Highland's employees communicate?
Premium Suites D'lement @ Genting Highland can converse up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
What is the average rating that past Families with young children have given to Premium Suites D'lement @ Genting Highland?
Past families with young children that have stayed at this property have given Premium Suites D'lement @ Genting Highland an average rating of 7.9. You can look up more comprehensive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Group travelers have given to Premium Suites D'lement @ Genting Highland?
Past group travelers that have stayed at this property have given Premium Suites D'lement @ Genting Highland an average rating of 7.9. You can check out more precise customer assessments and responses by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Premium Suites D'lement @ Genting Highland?
Past local travelers that have stayed at this property have given Premium Suites D'lement @ Genting Highland an average rating of 7.9. You can look up on more comprehensive customer reviews, and comments for this property down in the review section.
What is the closest train, metro, or bus station to Premium Suites D'lement @ Genting Highland?
The closest train, metro, or bus station is Genting Highlands Bus Terminal, 1472.87 m away from Premium Suites D'lement @ Genting Highland.
Experience Comfort and Convenience at Premium Suites D'lement @ Genting Highland
Nestled in the heart of Genting Highlands, Malaysia, Premium Suites D'lement offers a delightful stay for both leisure and business travelers. With its convenient location and excellent amenities, this 3-star hotel provides an unforgettable experience for guests.
Check-in at Premium Suites D'lement begins at 03:00 PM, allowing you to settle in and start enjoying your stay as soon as possible. The friendly and accommodating staff will be ready to assist you upon arrival, ensuring a smooth and hassle-free check-in process. Whether you're visiting for a quick getaway or a longer vacation, this hotel provides a comfortable and welcoming environment.
When it's time to bid farewell to your stay at Premium Suites D'lement, check-out is until 11:00 AM. This allows you to have a leisurely morning, enjoying a delicious breakfast or taking a final stroll around the hotel's surroundings. With a late check-out time, you can make the most of your stay and leave feeling refreshed and satisfied.
Families with children will find Premium Suites D'lement to be a perfect choice. The hotel's child policy allows children between the ages of 3 to 12 to stay free of charge. This makes it an ideal destination for family vacations, ensuring that both parents and kids can enjoy a memorable stay without any additional charges. The hotel also provides a range of amenities and facilities suitable for children, making their stay even more enjoyable.
With its prime location, comfortable rooms, and child-friendly policies, Premium Suites D'lement @ Genting Highland is an excellent choice for travelers seeking a convenient and family-friendly accommodation in Genting Highlands. Book your stay today and experience the comfort and convenience this hotel has to offer.
Stay Active at Premium Suites D'lement @ Genting Highland's Sports Facilities
At Premium Suites D'lement @ Genting Highland, staying active is a breeze with their top-notch sports facilities. Whether you're a fitness enthusiast or simply looking to unwind, this hotel has something for everyone.
Start your day with an invigorating workout at the fitness center. Equipped with state-of-the-art exercise machines and free weights, you can work up a sweat and stay on track with your fitness goals. The fitness center offers a spacious and well-lit environment, ensuring a comfortable and motivating workout experience.
After a rewarding workout, take a dip in the hotel's outdoor pool. Surrounded by lush greenery and offering stunning views of the surrounding mountains, the pool provides the perfect setting for relaxation and rejuvenation. Whether you prefer to swim a few laps or simply lounge by the poolside, the tranquil atmosphere will leave you feeling refreshed.
With its exceptional sports facilities, Premium Suites D'lement @ Genting Highland is the ideal choice for travelers who value their health and well-being. Whether you're looking to maintain your fitness routine or simply unwind after a long day of exploring, these facilities will exceed your expectations.
Modern Comfort and Convenience at Premium Suites D'lement @ Genting Highland
Indulge in a stay of modern comfort and convenience at Premium Suites D'lement @ Genting Highland. Stay connected with loved ones and catch up on work with the complimentary Wi-Fi available in all rooms. Whether you're streaming your favorite shows, browsing the web, or sharing your vacation photos on social media, you can do it all with ease at this hotel.
In addition to the seamless connectivity, Premium Suites D'lement @ Genting Highland also offers the convenience of an on-site convenience store. Forgot to pack a toothbrush or need a quick snack? No worries! Simply head down to the convenience store and find a wide range of essential items to meet your needs. From toiletries to snacks and beverages, you'll find everything you need right at your fingertips.
With its commitment to providing guests with modern amenities and convenience, Premium Suites D'lement @ Genting Highland ensures that your stay is not only comfortable but also hassle-free. Experience the best of both worlds - a relaxing retreat in the heart of Genting Highlands, Malaysia, and the convenience of seamless connectivity and on-site shopping at this remarkable hotel.
Convenient and Secure Transport Facilities at Premium Suites D'lement @ Genting Highland
At Premium Suites D'lement @ Genting Highland, guests can enjoy the convenience and security of onsite car parking facilities. Whether you are driving your own vehicle or renting one during your stay, the hotel's car park is the perfect solution for hassle-free parking. Please note that car park charges are applied to ensure the availability and maintenance of this facility.
With the onsite car park, guests can easily come and go as they please, exploring the vibrant city of Genting Highlands and its surrounding areas. Whether you plan to visit the famous Genting Highlands Resort, explore the lush rainforests, or indulge in the excitement of the nearby casinos, having a car at your disposal makes it all the more convenient. You can rest assured knowing that your vehicle is safely parked within the hotel premises, allowing you to fully enjoy your stay without any worries.
So, whether you are traveling with your own car or planning to rent one, Premium Suites D'lement @ Genting Highland offers the perfect solution with its convenient and secure onsite car parking facilities. Book your stay now and experience the freedom and flexibility of having your own transportation at your fingertips.
Luxurious and Spacious Rooms at Premium Suites D'lement @ Genting Highland
Discover a range of luxurious and spacious rooms at Premium Suites D'lement @ Genting Highland, offering a comfortable and stylish stay in the heart of Genting Highlands, Malaysia. With a variety of room types to choose from, including the 2 Bedroom Suite, 2 Bedroom Superior, 2-Bedroom Double Room, Deluxe King Studio, Deluxe Two Bedroom Suite, Premier Suite Room, Studio Suite, and Three Bedroom Suite, there is something to suit every traveler's needs and preferences.
Each room is thoughtfully designed with modern furnishings and elegant decor, creating a welcoming ambiance for guests. Whether you are traveling with family or friends, the spacious rooms provide ample space for relaxation and rejuvenation. From cozy king-size beds to convenient twin beds, you can enjoy a restful night's sleep after a day of exploring the city.
Booking your stay at Premium Suites D'lement @ Genting Highland through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through the room options, compare prices, and make a reservation in just a few clicks. Take advantage of exclusive deals and promotions available only on Agoda, guaranteeing you the best value for your money. So why wait? Book your stay at Premium Suites D'lement @ Genting Highland on Agoda and embark on an unforgettable getaway.
Discover the Enchanting Beauty of Genting Highlands
Nestled amidst the lush greenery of Genting Highlands, Malaysia, Premium Suites D'lement offers a captivating escape from the hustle and bustle of city life. Surrounded by misty mountains and breathtaking landscapes, this serene retreat is the perfect destination for nature lovers and adventure seekers alike.
Genting Highlands, often referred to as the 'City of Entertainment', is renowned for its world-class attractions and vibrant nightlife. Just a short distance away from the hotel, you'll find the iconic Genting Highlands Resort, home to the famous Genting Casino, Skytropolis Funland, and the exhilarating Genting Theme Park. Take a ride on the Genting Skyway, one of the longest cable car systems in Southeast Asia, and marvel at the panoramic views of the surrounding mountains.
If you're looking for a taste of culture, the Chin Swee Caves Temple is a must-visit. Perched on a hilltop, this majestic temple offers a tranquil atmosphere and stunning views of the surrounding landscape. Immerse yourself in the vibrant street food scene at the nearby Gohtong Jaya, where you can savor a variety of local delicacies.
Whether you're seeking adventure, relaxation, or a fun-filled getaway, Genting Highlands has it all. Experience the enchanting beauty of this hilltop retreat and create memories that will last a lifetime at Premium Suites D'lement.
Convenient Transportation Options from Nearby Airports to Premium Suites D'lement @ Genting Highland
Premium Suites D'lement @ Genting Highland, nestled in the scenic Genting Highlands of Malaysia, offers a luxurious and tranquil retreat for travelers. When it comes to reaching this exquisite destination, there are several convenient transportation options available from the nearby airports.
For those arriving at Kuala Lumpur International Airport (KLIA), the most common and hassle-free way to reach Premium Suites D'lement @ Genting Highland is by taking a direct taxi or private car. The journey takes approximately one hour and thirty minutes, offering breathtaking views of the surrounding lush greenery and mist-covered mountains.
Alternatively, travelers can opt for the SkyBus, a comfortable and affordable shuttle service that operates between KLIA and Genting Highlands. The SkyBus departs from KLIA2, the low-cost carrier terminal, and takes passengers directly to the Genting Highlands bus terminal. From there, it's a short taxi ride to Premium Suites D'lement @ Genting Highland.
If you arrive at Sultan Abdul Aziz Shah Airport, also known as Subang Airport, you can take a taxi or private car to Premium Suites D'lement @ Genting Highland. The journey from Subang Airport to Genting Highlands takes approximately one hour and forty-five minutes, depending on traffic conditions.
No matter which airport you arrive at, the journey to Premium Suites D'lement @ Genting Highland promises to be a delightful experience, with picturesque landscapes and a sense of anticipation for the luxurious stay that awaits. So sit back, relax, and prepare to be enchanted by the beauty of Genting Highlands as you make your way to this exquisite accommodation.
Unforgettable Adventures Await at Premium Suites D'lement @ Genting Highland
Nestled amidst the breathtaking beauty of Genting Highlands, Premium Suites D'lement @ Genting Highland offers an unbeatable location surrounded by an array of exciting landmarks and attractions. Just a stone's throw away from the hotel, you'll find the thrilling Genting SkyWorlds Theme Park, where you can immerse yourself in a world of exhilarating rides and captivating entertainment. From heart-pounding roller coasters to enchanting themed areas, this theme park promises endless fun for visitors of all ages.
For a spiritual retreat, make sure to visit the nearby Chin Swee Caves Temple. Perched on a hilltop, this awe-inspiring temple offers panoramic views of the surrounding mountains and lush greenery. Step inside to discover intricate statues, ornate carvings, and a serene atmosphere that will leave you feeling rejuvenated.
If you're seeking a winter wonderland experience, head to Snow World, where you can indulge in snow-filled adventures all year round. Build snowmen, go sledding, or simply revel in the magical atmosphere of this frosty paradise.
For those with a taste for the extraordinary, Ripley's Believe It Or Not! is a must-visit attraction. Explore the bizarre and mind-boggling exhibits that showcase oddities from around the world. From shrunken heads to optical illusions, this museum will leave you amazed and intrigued.
Feeling lucky? Head to the renowned Genting Highlands Casino, where the excitement never stops. Try your hand at a variety of table games or test your luck on the slot machines. The casino also hosts regular live entertainment, ensuring a vibrant atmosphere throughout your visit.
For business travelers, the nearby Genting International Convention Centre (GICC) offers state-of-the-art facilities for conferences, exhibitions, and events. With its convenient location, Premium Suites D'lement @ Genting Highland is the perfect choice for those attending or organizing business gatherings.
If you're a fan of live performances, make sure to catch a show at the Arena of Stars. This iconic venue has hosted world-class concerts and events, featuring renowned artists and performers from around the globe.
Looking for more gaming thrills? Starworld Casino is just a short distance away, offering a wide range of gaming options and an electric atmosphere that will keep you entertained for hours.
For a unique culinary experience, Highlands Mushroom is a must-visit restaurant that specializes in mushroom-based dishes. Indulge in a variety of delectable creations, showcasing the versatility and flavors of this earthy ingredient.
Last but not least, don't miss the chance to visit Casino De Genting, one of the largest casinos in Southeast Asia. With its extensive gaming options, vibrant ambiance, and stunning views, this casino promises an unforgettable night of excitement and entertainment.
With Premium Suites D'lement @ Genting Highland as your base, you'll have easy access to these remarkable landmarks and attractions. Whether you're seeking adventure, relaxation, or cultural experiences, this hotel's prime location ensures that your stay in Genting Highlands will be filled with unforgettable memories.
Convenient Public Transport Stations near Premium Suites D'lement @ Genting Highland
Premium Suites D'lement @ Genting Highland is strategically located near several public transport stations, making it a convenient choice for travelers looking to explore Genting Highlands and its surroundings. One of the main transport hubs in the area is the Genting Highlands Bus Terminal, which is just a short distance away from the hotel. From here, guests can easily catch buses to various destinations, including Kuala Lumpur, Pahang, and other parts of Malaysia. Whether you're looking to visit the vibrant city or explore the natural beauty of the surrounding areas, the Genting Highlands Bus Terminal provides a convenient and reliable transportation option for guests staying at Premium Suites D'lement.
Dining Delights Just a Stone's Throw Away
Premium Suites D'lement @ Genting Highland is surrounded by an array of fantastic dining options that will satisfy even the most discerning palates. Start your day with a freshly brewed cup of coffee at Starbucks Coffee, or indulge in a hotpot feast at Beauty In The Pot. For those craving a wide variety of cuisines, Coffee Terrace offers a buffet spread that caters to all tastes. Babajia is the perfect spot to savor authentic Malaysian flavors, while Munakata Ramen serves up delicious Japanese ramen dishes. If you're in the mood for Chinese cuisine, East Court Restaurant offers a delectable selection of Cantonese dishes. For a taste of Mediterranean cuisine, head to The Olive, where you can enjoy flavorful dishes in a cozy setting. Lobby Cafe is the ideal place to unwind with a cup of tea or a light snack, while Pizza Hut is perfect for a casual meal with friends or family. Finally, Kyochon is a must-visit for Korean fried chicken lovers, with its crispy and flavorful chicken dishes. With such a diverse range of dining options just steps away from the hotel, guests at Premium Suites D'lement @ Genting Highland will never run out of delicious choices.
Shop 'til you drop at First World Plaza and Sky Avenue
Premium Suites D'lement @ Genting Highland offers a prime location for shopaholics, with two iconic shopping landmarks just a stone's throw away. First World Plaza, located within the Genting Highlands Resort, is a shopper's paradise with a wide range of retail outlets, boutiques, and duty-free shops. Whether you're looking for high-end fashion, electronics, or souvenirs, you'll find it all here. Sky Avenue, another must-visit shopping destination, is a vibrant lifestyle mall that boasts a plethora of international brands, trendy boutiques, and a fantastic selection of dining options. From luxury fashion to local handicrafts, Sky Avenue has something for everyone. After a day of retail therapy, guests can conveniently retreat to their stylish and comfortable suites at Premium Suites D'lement @ Genting Highland.
Affordable Luxury: Premium Suites D'lement @ Genting Highland
Experience the epitome of comfort and style without breaking the bank at Premium Suites D'lement @ Genting Highland. With an average price of just $62 per room, this luxurious hotel offers unbeatable value for money in the heart of Genting Highlands, Malaysia.
Compared to the average price of $84 for a hotel room in the city, Premium Suites D'lement @ Genting Highland stands out as a budget-friendly choice that doesn't compromise on quality. Each room is thoughtfully designed with modern amenities and elegant furnishings, ensuring a truly indulgent stay for every guest. From spacious suites to cozy studios, there is a room to suit every traveler's needs and preferences.
Whether you're visiting Genting Highlands for a weekend getaway or an extended vacation, Premium Suites D'lement @ Genting Highland provides the perfect blend of affordability and luxury. Book your stay today and experience the best of this vibrant city without breaking the bank.
A Premium Stay with Excellent Value and Service
Premium Suites D'lement @ Genting Highland in Genting Highlands, Malaysia, has received positive customer ratings across various categories. With an overall rating of 7.9, this hotel offers a premium stay experience that is sure to impress. One of the standout features of this property is its excellent value, with a rating of 8.1. Guests appreciate the affordable rates and the high-quality amenities and services provided. Whether you're traveling for business or leisure, Premium Suites D'lement @ Genting Highland offers great value for your money.
In addition to its value, this hotel also excels in cleanliness and staff performance, with ratings of 8.0 and 7.8 respectively. Guests consistently praise the cleanliness of the rooms and common areas, ensuring a comfortable and hygienic stay. The staff at Premium Suites D'lement @ Genting Highland are known for their friendly and helpful nature, going above and beyond to ensure that guests have a pleasant and memorable stay.
With a rating of 7.7 for facilities and location, Premium Suites D'lement @ Genting Highland offers a range of amenities and a convenient location. Guests can enjoy facilities such as a fitness center, swimming pool, and on-site restaurant, providing everything needed for a comfortable and enjoyable stay. The hotel's location also allows for easy access to popular attractions and entertainment options in Genting Highlands. Whether you're looking to explore the city or simply relax and unwind, Premium Suites D'lement @ Genting Highland is the perfect choice for your next stay.
Welcome to Flash Suites! We offer our expertise in short-stay management that provides personalised services at Genting Highlands and across Malaysia. At our core, we are dedicated to crafting memorable experiences for guests. With a passionate team of professionals, we take pride in ensuring that your unit is meticulously cared for, from cleaning services to efficient check-ins.
Flash Suites has 4 Years Full-Time Experience in short-stay management. Managing 300+ units across Malaysia with a professional team of 50++ staffs. Proudly awarded as Signature Outstanding Business in ShangHai International Prestige Awards 2022. One of the DE Rantau hub of Malaysia Digital Economy Corporation (MDEC).
Very good7.6
Facilities
Very good7.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
A security deposit of MYR 200 is required upon check-in for any potential charges or damages during your stay. The deposit can be paid in cash or through bank transfer. It will be refunded at check-out for cash payments or within 24 hours for bank transfers.
Provided by verified guests of
Free Wi-Fi in all rooms!
Fitness center
Convenience store
Elevator
best trip!”
Great experience, my family and I really enjoyed the environment and cleanliness, and the price was fair. Will recommend to more friends.
"ที่พักคุ้มค่า คุ้มราคา" translates to "Accommodation is worth the value and price."”
"The room is very spacious and clean. Highly recommended."
Book with caution ”
I will stay subjective but this is possible one of the worst places I've booked in all my years of travel. To summarise: inconvenient location, unhelpful staff, questionable processes. 1) Location Though the place is close to Genting Skyavenue, it will be tough for you to move between the two spots unless you have a car. You have the option to take a shuttle bus (RM7 per pax per trip) but you have to book in advance. More on this in my "Staff" section. You can try to book Grab but be prepare to wait for quite a while for driver to accept. There are a few food options nearby, like a cafe and some convenience stores, however don't expect good quality restaurants within walking distance. 2) Staff The staff there are incompetent. A huge inconvenience when booking a spot here is that there is no actual reception, as this is not a hotel, but an airbnb concept of sorts. Hence, there are no signboards indicating where is the actual location. To summarise, when you book a room with them, you will be randomly assigned a room within the Grand Ion D'élément Hotel or Yanne Hotel. When you input the address into your GPS, this is where you will be guided. When we first arrived, we had problems finding spot as there were no signboards to indicate where we were supposed to go - so we have to stop by the side of the road to call the number listed on Agoda directly to ask for directions. When this happened, staff A, who answered our calls, asked for a screenshot of our booking details before sending us a PDF file that contained directions to the location. Don't be fooled that the debacle ended there as the PDF file was completely useless. The instructions were unclear and we had to call another number listed within the file that indicated customer service (Staff B). When we called Staff B, they redirected us again to call Staff A for instructions, at which point we said we've already called Staff A who gave unclear instructions already. It was then they decided to send one of the staff to walk to our car and direct us to the "reception". I wrote "reception" as the check in spot was simply a bench placed right outside the MyNews convenience store. Check in was slow and unorganised. They handed us our room keys and gave us again, another set of incomprehensible instructions on how to get to our room. We had to figure it out ourselves on how to navigate between the building. Quick note here that we booked two rooms, but we were assigned into different towers and buildings completely (one was at Tower 5 and another at Tower 3). This is important as the parking building is attached to Tower 5, so if you're assigned to other towers you may need to walk a longer distance. Speaking of parking, the parking lots are old, with only one lift that brings to you the lobby. It is extremely slow and inconveniently located - my parents actually got lost trying to navigate the space. So be wary. Another thing to note was the staff incompetence in assisting customer enquiries. As mentioned, you need to book a slot for the shuttle bus. We were told there is a shuttle but we were not informed that we need to book a slot, which is the protocol that should have been mentioned during check in. As such, we were having issues returning to our lodging at night as we couldn't take the shuttle. We contacted the staff for assistance and they simply offered another hired car service that costs RM50 and above for a 10 minute drive just to get back to our accommodation. At this point we just gave up and waited a longer time for Grab pick up. 3) Cleanliness Mattress has questionable stains. One of the foot of the bed was broken, so the bed was imbalanced. The floor felt dusty and the broom was left in our room. Were we supposed to clean the room ourselves? Towels had stains on them as well. These low standards of cleanliness is unacceptable as they insisted they needed time to clean and hence check in was strictly 3pm onwards only. I won
Spacious suites”
I booked this two bedrooms suites for two nights stay in Genting Highland, it is a spacious suites with living room, dining area and a kitchen, both bedrooms have bathroom, very convenient for family stay. The cleanliness in the suites is okay but the public area such as the corridors outside is quite dirty, the management should look into this problem, to maintain a clean public area is important for their image and also can make visitors feel more comfortable. For transport we need to call grab, airasia drive or taxi about 10 minutes drive to Theme Park, still okay. Overall it's still worth for money with a spacious place for family stay.
Spacious room, but cleanliness needs huge improvement”
There is no check-in instruction provided and had to call to ask upon arrival. Arrived after 3pm, obtained room details and key, went up to the room but the cleaners were just about to clean the room. Had to wait for about 30min in front of the room. The room was not properly clean, perhaps the cleaners were in a rush as we were waiting outside. The floor was really slippery and wet after the cleaners left, so we had to clean and mop the room again by ourselves. The cutlery & glasses in the kitchen were not clean too (some with thick stain which we have tried to clean but still unable to remove the stain, probably the stain had been there for too long). The room was spacious though, free parking provided, and the staff at the reception was friendly too. Overall, cleanliness is the only area the requires huge improvement. It is even better if the check-in instruction can be provided prior to check-in without the need to ask.