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From being greeted by a friendly and helpful Concierge team upon arrival, to the very professional check-in process by experienced and smiling counter personnel, to being shown to a specious, well appointed and very clean room AND experiencing this type of consistent service product during our one week stay, was extremely satisfying. ONE WORLD is a true Five Star hotel, where quality service is in abundance and never needed to be requested. The staff in all departments appeared to actually enjoy working in the hospitality industry and were all fluent in English. One unique service was the Hotel Operators ability to give assistance, no matter the nature of the call. While other "Five Star" hotels where I've stayed offer this type of "one call service" (and simply transfer your call to the appropriate department), the ONE WORLD operators really do provide this "one call service". For business guests, the Hotel Business Center is a full service business center, with professional personnel that understood the nuances of my requests. For Shoppers, the Hotel is connected to a huge shopping complex with an array of international stores and a "bazillion" local and international restaurants. For my fellow Golfers, the KL Golf & Country Clue is a stones through from the ONE WORLD. (KLGCC is where the PGA and LPGA hold their annual tournaments in Malaysia.) Be sure to mark ONE WORLD as a "Favorite"!

Good location in terms of shopping and food. However, if you’d have to travel to other places...this location might not be ideal because the traffic is horrific, especially during fasting month. Looking for the hotel was a confusing, I went to the wrong hotel because they’re all named the same but it was alright. It’s only 10 mins walk from the wrong ones called Royale Chulan Damansara. Once arrived, I felt welcomed. Cheers to the friendly staffs! Check-in was simple and easy. Room was clean, nothing dodgy. (Thank God) Ladies! There’s hairdryer provided, no need to bring your own. It’s quite powerful too! A word of reminder for families though, the floors are mostly NOT smoke-free, so it would be best to actually request one if you’re traveling with kids. Didn’t had a chance to use the swimming pool, so no comments on that. I gave a 3-star rate for the Value of money, it’s because it is actually quite expensive. The interior design wasn’t as new, the lobby was warm, there’s a bulb dying in my room which makes it difficult for me to put on makeup, and I don’t understand why they installed the magnifying makeup mirror like 20cm taller than me and I can’t pull it down to use it(I’m 163cm btw). Lastly, no breakfast included.. not that I’ve been informed about it, nor breakfast voucher in the room cards’ pouch. Thanks for reading my looooong review. Have fun traveling! xx

Second time here. Got the premier room, which was great because it came with a king-sized bed, bigger room and pool view. Place was clean and well-designed. Bed was comfortable. This hotel is great and value for money but definitely not 5 star. Food was average but cheap. For the quality and service it's more of a 4 star hotel but a good one. If u have kids, this makes for a good getaway. There's kidzania, kidseworld and lotsa kids activities throughout the malls surrounding. The hotel has its own small kids club and ice-skating rink too.

The hotel design’s both practical and gorgeous. Huge fan of the washroom with Lanvin toiletries, and beautiful bathtub. The bed, super comfy and huge. Love the Nespresso coffee and TWG teas in the room. Really recommend their club lounge on the 22nd floor. Especially loved its decor, attentive and friendly service, delicious and visually pleasing food(for a la crate breakfast, I recommend “minute steak and egg”on the menu, the steak was cooked to perfection ) and drinks(their signature cocktail called “the Link” was deliciously refreshing ). I also enjoyed using the 24 hour gym, the sauna room with beautiful light maple colored wood and steam room with luxurious marble. Due to the rain, couldn’t enjoy their pool, but looked nice. One of their restaurants called Kwee Zeen has “build your own salad” on the menu, and I had it with smoked duck breast and Cajun chicken, so good. Overall, I loved Sofitel, the staff always saying bonjour. Was truly staycation magnifique.

Initially my plan was staying in Damansara Perdana for 1 night but due to extended meeting, I had to book 1 more night. First night went ok. This hotel is definitely value for money. However on second night, my room was condition was poor. I was too tired to request for room change so I've informed the front desk when I was checking out next day morning and showed pictures I've taken from the room. Kohleen, very friendly and polite young lady immediately and sincerely apologized to me. She told me she will inform her manager and get back to me. Within an hour, I've got a call from Kohleen apologizing again. She has informed me I'll get complimentary room upon reservation. I've also got a text message from manager Chong who also apologized sincerely. I had to stay one more night for meeting so I have booked through Manhattan again. When I was checking in, the front desk guy (whom I haven't met before) also apologized for what happened. Clearly, they left note for my reservation and let all staff know about this. I'm not a fuss person when it comes to accommodation so I have stayed guest house to 5star hotels. Manhattan has the most proactive staff I've ever experienced (even if I compare to 5 star hotel in kl city) and all are professional. You don't expect this professionalism from budget-business hotel. Business travelers do not want to face issues with hotels after long meetings usually but they clearly know how to deal with problems and understand the meaning of customer service. I really think they can call themselves Manhattan "business" hotel.

Stayed in Qute Club. I like the CLUB BENEFITS, especially late check-out up to 3pm. The car park is free at Basement 4 only, can see a security guard at B4 car park , very safe. The female receptionist who was duty on last Saturday as same as your cool interior. They also provide shuttle CAR services on their schedule with Limited seats available, so better book in advance. I was missed out. The bed is very comfortable & unlimited wifi is hyperfast in the room. Good quality of local type breakfast in good environment & friendly staff, children likes the sunny side up egg. Breakfast is free for children.Nearby Kidzania.

The hotel have to branches. One in Mutiara Demansara while the other in TTDI. I suppose to book the one in Mutiara but I was careless. Apparently, I booked the one in TTDI. I arrived at the hotel around 8pm and checked in. The next day I ate my breakfast . They have mushroom egg and pork and beans and coffee. Lovely! I came back to the reception to request for transfer to the other hotel. I told them I want to transfer as the other branch is near to Demansara performing arts theatre where my friend is performing later. Long story short, the staff was able to to arrange my transfer. I am grateful to the staff of TTDI. Thank you for understanding.

uptown is famous for being a food heaven, and with a new mall there Starling Mall, there's even more reason to frequent this place. There are 2 sovotel boutique hotels here, mine is Sovotel 101, located behind the corner starbucks and Chilli Pan Mee shop. The other one is Sovotel 36 - facing LDP highway. Do take note while making your booking :) My room is clean, facilities are good and hot water shower working fine. Bed is also comfy and drinking water is provided. You can borrow a hairdryer from the front counter is needed. With the money Im paying, im very satisfied with the service I received. One complain, there seems to be a renovation ongoing next door. It was a Sunday, yet at 9am I could hear drilling and hammering right next to my room wall on the ground floor. It went on for 2 hours and stop slightly before lunch time.

The hotel is at a very convenient location, near to One Utama Shopping Center (around 15 min walking). If you dont want to walk, you can catch any taxi easily. Beside OneU is the public transportation point (direct bus to KL, Airport, Kepong,Singapore, etc). Downstair of hotel has food, convenient store, pharmacy, hair salons for your need. Hotel staffs are very friendly and helpful at all time. Even though this is just a small hotel, but rooms are very clean with enough facilities (TV, shower, water, aircon,etc. May be for some customers, the only minus is the size of room (a bit small) but with a solo traveller, it would be far enough. And the number of rooms are limited, so you may want to book earlier. For a cheap place to stay, overall, it is worth for money spending.

Basic room is really suit for solo traveller. Although it is not public transport convenient, the hotel is surrounded by a lot of cafes and even there is a shopping mall behind the hotel. Just a walking distance you can go to the family mart, nearby have 7-11 stores. 5 mins drive to the Tropicana Mall and 1 utama. The staffs are polite and good service. For those who drives, it maybe not that convenient because the parking lot is really less. Overall the hotel is okay to stay and the price is reasonable!

The hotel itself located at the same row of many Chinese restaurant, finding car park was difficult even though I was checked in only at 11.45pm. Besides this every in the hotel is alright, in fact I was very happy with the room I booked. I booked for superior single room and the room was clean, it was really comfortable except I find the mattress was too hard. Anyway, it’s really value for money I will definitely recommend to others. P/s: I freaked out a little to the staircase when I walked in but that’s not really matter as the service was good. Keep up the good work! :)

I feels this hotel has been terribly under rated by previous customer.i stays here for 5 days during my training at centrepoint.its 15 minutes walk through kg kayu ara,not much of a walking pavement but still possible to walk.for a very good price i get: -a clean room -chill aircond -hot shower -local tv -breakfast/dinner stall at back of hotel -hotel can serve heat up instant food at lobby -taxi available at petronas 3 minutes walk from hotel -free parking at hotel area(its a workshop shoplots) -15minutes walk to centrepoint

I enjoyed my stay here.. The staff is very helpful and friendly.. They are always prepared and greets you with a smile.. The room is in tiptop condition. Although a little noisy, as the walls are thin, but i think it's still acceptable.. I will rate this a 5 star hotel if i can! And definitely will be back the next time I'm back in KL.. Thank you for the great service and stay!

2 star Hotel.. Wallpaper not nice.. Wall not paint.. Room service have to inform.. No water bottle but have water Dispenser on each floor No toiletries provided.. Only tissue and towels are there. No mug, cup or plates. Rm88 still expensive for 1 night , can consider if it's below rm70 with service charge. Got free parking. Next 2 or 3 door is Liquor shop. 1 Indian restaurant, 1 Malay restaurant and 1 Chinese restaurant is nearby.

We stayed for 4D/3N and we were very comfortable in this hotel. Online booking provider did a bit of a mess up on our booking and as such we were in a double room for just one night before, the hotel was able to sort us out into a family room. The room are basic but it was very clean, beds were comfortable and the shower was just simply superb. The air-condition was very good as well . The family room has windows which was very nice. Our first night in the double room it even has a common dinning area which was handy. The location of the hotel is just perfect where it was near a plethora of shops and restaurants and there is even a bus-stop near the hotel for those who need to move about in buses. Staffs were just so very efficient and friendly where they are ever ready to attend to your every need. Thank you for making our stay so wonderful and we wish you the very best. Lots of love from us here in Kilkenny, Ireland.

Have stayed here multiple times and always gave near perfect rating. One of the best budget hotels. However, recent stay in PJ Park (for 3 adults) was disappointing. Toilet could have been cleaner and very loud exhaust fan noise from eateries downstairs. You also get this really bad smell from the exhaust wind! My advice is to always avoid staying at rooms near back of hotel (I think mine was room 307. I assume all rooms with number _07 is rooms for 3 adults). Instead, pay a bit more and go for rooms for 4 adults even if your are travelling in groups of 3. Still, will definitely stay here again as so far only 1 miss, out of the many times I've stayed here.