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Book Hotel Maya Kuala Lumpur City Centre
Hotel Maya Kuala Lumpur offers uniquely designed rooms with stunning city views. Enjoy the charm of batik artistry and wicker in heritage rooms, an indoor pool, trendy dining options, and a prime location near top attractions. Conveniently located in the heart of Kuala Lumpur, Hotel Maya offers easy access to iconic landmarks like the Petronas Twin Towers and Suria KLCC. Enjoy modern comforts such as air conditioning, complimentary Wi-Fi, and in-room safe. Takeaway breakfast is available. Relax in the pool with stunning views and unwind in the steam room. Join exciting tours for an unforgettable stay. Perfect choice for an exceptional stay with Berjaya Times Square nearby. [Some content may be Generative AI assisted. Inaccuracies may occur.]
330 meters to public transportation
Check-in [24-hour]
Airport transfer
Great Breakfast
Great View
Front desk [24-hour]
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Swimming pool [indoor]
Fitness center
Check-in/out [express]
Luggage storage
26 travelers have booked today.
Location rating score
Value for money | 8.1 |
Location rating | 8.9 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 17.6 km |
Does Hotel Maya Kuala Lumpur City Centre provide an option for contactless check-in and check-out?
At Hotel Maya Kuala Lumpur City Centre, travelers can take part in contactless check-in and check-out option provided by this property for your comfort and safety.
What is the typical travel time to the closest airport from Hotel Maya Kuala Lumpur City Centre?
The average travel time to get from Hotel Maya Kuala Lumpur City Centre to the airport is 45 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.
How many floors does Hotel Maya Kuala Lumpur City Centre have?
Hotel Maya Kuala Lumpur City Centre has a total of 22 floors.
What was the average room rate for Hotel Maya Kuala Lumpur City Centre been in the past month?
The average room rate for Hotel Maya Kuala Lumpur City Centre in the past month is 322.48 MYR, compared to city's average of 237.35 MYR.
What is the verified guest review consensus about Hotel Maya Kuala Lumpur City Centre's view?
65.0% of our past visitor evaluations have given an optimistic review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Maya Kuala Lumpur City Centre down in the review section.
What is the average rating that verified Solo travelers' have given to Hotel Maya Kuala Lumpur City Centre?
Past solo travelers that have stayed at this property have given Hotel Maya Kuala Lumpur City Centre an average rating of 8.1. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Families with older children have given to Hotel Maya Kuala Lumpur City Centre?
Verified families with older children that have stayed at this property have given Hotel Maya Kuala Lumpur City Centre an average rating of 8.2. You can check out more in depth customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Group travelers have given to Hotel Maya Kuala Lumpur City Centre?
Verified group travelers that have stayed at this property have given Hotel Maya Kuala Lumpur City Centre an average rating of 8.2. You can look up more comprehensive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Hotel Maya Kuala Lumpur City Centre?
Past local travelers that have stayed at this property have given Hotel Maya Kuala Lumpur City Centre an average rating of 8.5. You can look up on more specific customer evaluations, and remarks for this property down in the review section.
Is breakfast offered at Hotel Maya Kuala Lumpur City Centre?
Wake up to a fantastic buffet breakfast at Hotel Maya Kuala Lumpur City Centre. Travelers can enjoy breakfast offered with an additional charge of 58 MYR for adults and 29 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
Experience Luxury and Comfort at Hotel Maya Kuala Lumpur
Welcome to Hotel Maya Kuala Lumpur, a 5-star hotel located in the heart of Kuala Lumpur, Malaysia. With its modern design and impeccable service, Hotel Maya offers a luxurious and comfortable stay for both business and leisure travelers.
Recently renovated in 2020, Hotel Maya boasts 284 spacious and elegantly appointed rooms, providing a serene sanctuary amidst the bustling city. Each room is thoughtfully designed with contemporary furnishings, ensuring a perfect blend of style and comfort. Whether you choose a Deluxe Room, Premier Suite, or one of the exclusive Maya Residences, you can expect a delightful stay with all the modern amenities at your fingertips.
Conveniently situated just 45 minutes away from the airport, Hotel Maya Kuala Lumpur is the perfect choice for travelers seeking easy access to both the city's attractions and the airport. Built in 2005, this hotel offers a seamless blend of modernity and tradition, providing a truly unique experience for its guests.
Check-in time at Hotel Maya Kuala Lumpur is from 02:00 PM, allowing you to settle in and start your stay at your own pace. The check-out time is until 12:00 PM, ensuring you have ample time to prepare for your departure without feeling rushed.
Please note that Hotel Maya Kuala Lumpur has a child policy in place. While children are welcome, they may not stay free of charge, and there may be extra charges applicable. This ensures a peaceful and comfortable environment for all guests.
Experience the epitome of luxury and comfort at Hotel Maya Kuala Lumpur. Book your stay now and indulge in an unforgettable experience in the heart of Kuala Lumpur.
Unwind and Indulge in Hotel Maya Kuala Lumpur's Entertainment Facilities
Hotel Maya Kuala Lumpur offers a range of entertainment facilities designed to help guests unwind and indulge in ultimate relaxation. Whether you're looking to socialize over drinks, pamper yourself with a rejuvenating massage, or indulge in a blissful spa experience, this hotel has it all.
Step into the elegant bar and lounge area, where you can sip on expertly crafted cocktails and enjoy a lively atmosphere. The bar offers a wide selection of beverages, including fine wines, spirits, and refreshing mocktails, ensuring there is something to suit every taste.
For those seeking pure relaxation, the hotel's spa is a haven of tranquility. Treat yourself to a soothing massage, expertly delivered by skilled therapists who will melt away your stress and tension. After your treatment, immerse yourself in the steamroom, where the gentle heat will detoxify your body and leave you feeling refreshed and rejuvenated.
Indulge in a world of luxury and pampering at Hotel Maya Kuala Lumpur's entertainment facilities. Whether you're in the mood for a vibrant night out, a blissful spa experience, or a rejuvenating massage, this hotel has everything you need to unwind and indulge in pure relaxation.
Stay Active at Hotel Maya Kuala Lumpur's Impressive Sports Facilities
Hotel Maya Kuala Lumpur offers a range of top-notch sports facilities to ensure that guests can stay active and maintain their fitness routine during their stay. With an indoor pool, fitness center, and free fitness center, there are plenty of options to choose from.
Dive into the refreshing waters of the hotel's indoor pool and enjoy a leisurely swim or an invigorating workout. The pool provides the perfect setting to relax and unwind after a long day of exploring the city. Whether you prefer to swim laps or simply float around, the indoor pool offers a serene and peaceful environment.
For those who prefer a more intense workout, Hotel Maya Kuala Lumpur's fitness center is equipped with state-of-the-art equipment. From cardio machines to weightlifting equipment, you'll find everything you need to keep up with your fitness goals. The fitness center is spacious and well-maintained, providing a comfortable and motivating atmosphere for your workout sessions.
In addition to the on-site fitness center, the hotel also offers a free fitness center for guests. This facility is perfect for those who want to squeeze in a quick workout or try out a new exercise routine. With a range of equipment and amenities available, you'll have everything you need to stay active and energized.
Whether you're a fitness enthusiast or simply looking to stay active during your trip, Hotel Maya Kuala Lumpur's sports facilities are sure to impress. From the indoor pool to the well-equipped fitness centers, you'll have plenty of options to choose from. Stay fit and rejuvenated at this exceptional hotel in the heart of Kuala Lumpur.
Convenience Facilities at Hotel Maya Kuala Lumpur
Hotel Maya Kuala Lumpur offers an array of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, room service, and dry cleaning, guests can easily take care of their personal belongings and have their clothes cleaned without any inconvenience. The hotel also provides safety deposit boxes, allowing guests to securely store their valuables during their stay.
For guests in need of assistance or information, the concierge at Hotel Maya Kuala Lumpur is readily available to provide guidance and recommendations. Additionally, the hotel offers Wi-Fi in public areas, allowing guests to stay connected and access the internet wherever they are in the hotel.
To further enhance convenience, Hotel Maya Kuala Lumpur provides free Wi-Fi in all rooms, ensuring that guests can easily connect their devices and stay connected throughout their stay. The hotel also offers express check-in/check-out services, allowing guests to save time and quickly settle into their rooms or check out efficiently.
With luggage storage and daily housekeeping services, guests can enjoy a clutter-free and well-maintained room throughout their stay. Hotel Maya Kuala Lumpur's convenience facilities are designed to provide a seamless and enjoyable experience for all guests.
Convenient Transport Facilities at Hotel Maya Kuala Lumpur
Hotel Maya Kuala Lumpur offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, making it easy to reach the hotel upon arrival. Additionally, guests who prefer to drive can take advantage of the valet parking service, allowing them to conveniently drop off their vehicles at the hotel's entrance.
For guests with their own vehicles, Hotel Maya Kuala Lumpur offers a spacious car park onsite. The self-parking option allows guests to park their cars securely and conveniently within the hotel premises. Best of all, the car park is provided free of charge, giving guests peace of mind and saving them from the hassle of searching for parking spaces in the busy city center. If guests prefer to explore the city without their own vehicle, the hotel also provides a reliable taxi service, ensuring easy access to all the attractions and landmarks Kuala Lumpur has to offer. With these transport facilities, Hotel Maya Kuala Lumpur ensures that guests can enjoy a seamless and stress-free experience throughout their stay.
Luxurious Room Facilities at Hotel Maya Kuala Lumpur
Hotel Maya Kuala Lumpur offers a range of luxurious room facilities to ensure a comfortable and memorable stay for guests. Each room is equipped with modern amenities, including air conditioning, providing a cool and refreshing atmosphere throughout your stay. Indulge in ultimate relaxation with the plush bathrobes provided, allowing you to unwind and rejuvenate after a long day of exploring the vibrant city.
Stay informed and up-to-date with the daily newspaper delivered right to your doorstep, keeping you in touch with the latest news and events. For entertainment options, enjoy a selection of in-house movies on the television in your room. The hair dryer provided ensures that you can style your hair effortlessly before heading out to explore the city.
The mini bar is stocked with a variety of refreshments, allowing you to enjoy a drink or snack at your convenience. Stay entertained with the satellite/cable TV, offering a wide range of channels to choose from. Keep your beverages and snacks cool in the refrigerator, ensuring that you have everything you need for a comfortable stay. With these exceptional room facilities, Hotel Maya Kuala Lumpur is the perfect choice for both business and leisure travelers seeking a luxurious and relaxing stay in the heart of Kuala Lumpur.
Indulge in a Culinary Delight at Hotel Maya Kuala Lumpur's Dining Facilities
Hotel Maya Kuala Lumpur offers a wide array of dining facilities that are sure to satisfy even the most discerning palates. Start your day off right with a delicious breakfast buffet at the hotel's coffee shop, where you can savor a variety of freshly baked pastries, tropical fruits, and made-to-order omelets. For a more formal dining experience, head to the hotel's restaurant, where you can indulge in a delectable selection of international and local cuisines. The restaurant's elegant ambiance and attentive service create the perfect setting for a memorable dining experience. If you prefer to dine in the comfort of your room, the hotel also offers room service, allowing you to enjoy a gourmet meal in the privacy of your own space. Additionally, for guests looking for halal dining options, Hotel Maya Kuala Lumpur features a halal restaurant that serves authentic Malaysian dishes prepared according to Islamic dietary guidelines. With these dining facilities, you can rest assured that your culinary cravings will be satisfied throughout your stay at Hotel Maya Kuala Lumpur.
Luxurious and Spacious Rooms at Hotel Maya Kuala Lumpur
Indulge in the luxurious and spacious rooms at Hotel Maya Kuala Lumpur, offering a range of room types to suit every traveler's needs. The Deluxe Double or Twin Room provides a comfortable stay with its 36 square meters of space and the option of a Double Bed or 2 Single Beds. For those seeking a truly grand experience, the Grand Premier Room boasts an impressive 67 square meters of space and a plush King Bed.
Immerse yourself in the rich heritage of Kuala Lumpur with the Heritage Room, offering 36 square meters of space and the choice of a King Bed or 2 Single Beds. And for a truly elevated stay, the Premier Room offers 45 square meters of space and a luxurious King Bed.
By booking these exquisite rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda ensures that you get the most competitive rates for your stay at Hotel Maya Kuala Lumpur, allowing you to make the most of your budget. With Agoda's easy-to-use booking platform, you can effortlessly reserve your preferred room and have a seamless experience from start to finish. So why wait? Book your stay at Hotel Maya Kuala Lumpur on Agoda today and enjoy a truly unforgettable stay at this exceptional hotel.
Experience the Vibrant Kuala Lumpur City Centre
Located in the heart of Kuala Lumpur, Malaysia, Hotel Maya offers a prime location for exploring the vibrant Kuala Lumpur City Centre (KLCC). This bustling district is a melting pot of culture, entertainment, and shopping, making it the perfect destination for both leisure and business travelers.
One of the highlights of KLCC is the iconic Petronas Twin Towers, the tallest twin towers in the world. Standing at an impressive height of 452 meters, these architectural marvels offer breathtaking views of the city from their observation deck. Just a short stroll from Hotel Maya, visitors can also explore the Suria KLCC shopping mall, which houses a wide range of luxury brands, local boutiques, and a variety of dining options.
For those seeking a taste of Malaysia's rich cultural heritage, the nearby Kuala Lumpur Convention Centre hosts various events and exhibitions throughout the year. Visitors can immerse themselves in traditional music, dance, and art, while also enjoying world-class performances and conferences. Additionally, the Aquaria KLCC, located within walking distance, offers a fascinating underwater experience, with over 5,000 marine creatures and interactive exhibits.
With its central location and proximity to major attractions, Hotel Maya Kuala Lumpur is the perfect base for exploring the vibrant Kuala Lumpur City Centre. Whether you're looking to indulge in shopping, immerse yourself in culture, or simply enjoy the city's buzzing atmosphere, KLCC has something to offer everyone.
Convenient Transportation Options from Kuala Lumpur Airports to Hotel Maya Kuala Lumpur
Hotel Maya Kuala Lumpur, located in the heart of Kuala Lumpur City Centre, offers a convenient and comfortable stay for travelers visiting Malaysia's vibrant capital. When it comes to getting to the hotel from the nearest airports, there are several transportation options available.
If you arrive at Kuala Lumpur International Airport (KLIA), the most convenient way to reach Hotel Maya Kuala Lumpur is by taking a taxi or ride-sharing service. The journey typically takes around 45 minutes, depending on traffic conditions. Alternatively, you can also opt for the KLIA Ekspres train, which offers a direct connection from the airport to KL Sentral station. From KL Sentral, you can easily transfer to a taxi or Grab car to reach the hotel.
For travelers arriving at Sultan Abdul Aziz Shah Airport, commonly known as Subang Airport, the most convenient option is to take a taxi or ride-sharing service. The journey to Hotel Maya Kuala Lumpur takes approximately 30 minutes, depending on traffic conditions. Another option is to take the KLIA Transit train from Subang Airport to KL Sentral, and then transfer to a taxi or Grab car to reach the hotel.
No matter which airport you arrive at, getting to Hotel Maya Kuala Lumpur is a breeze with various transportation options available. Upon arrival, you can look forward to a comfortable and stylish stay at this centrally located hotel, with easy access to popular attractions, shopping malls, and dining options in Kuala Lumpur City Centre.
Explore Kuala Lumpur's Iconic Landmarks and Attractions near Hotel Maya Kuala Lumpur
Hotel Maya Kuala Lumpur offers a prime location for exploring the iconic landmarks and attractions that make Kuala Lumpur a vibrant and captivating city. Situated near the hotel, you'll find the world-famous Petronas Twin Towers, an architectural marvel that dominates the city skyline. Marvel at the stunning views from the observation deck or indulge in a shopping spree at the Suria KLCC mall located within the towers.
For nature lovers, KLCC Park is just a short stroll away from the hotel. This beautifully landscaped park offers a serene escape from the bustling city, with lush greenery, jogging paths, and a picturesque lake. Take a leisurely walk around the park, enjoy a picnic, or simply relax amidst the tranquil surroundings.
Another must-visit attraction is the Menara Kuala Lumpur, also known as the KL Tower. This towering landmark offers panoramic views of the city from its observation deck. Adrenaline junkies can also experience the thrilling Sky Box, a glass-floored platform that extends from the tower, providing a unique perspective of the city below.
Other nearby attractions include Aquaria KLCC, an underwater world where you can explore marine life, and the KLCC - Bukit Bintang Pedestrian Walkway, a covered walkway that connects the KLCC area to Bukit Bintang, Kuala Lumpur's shopping and entertainment district.
Immerse yourself in the vibrant culture and history of Kuala Lumpur by visiting the Kuala Lumpur Convention Centre and the Masjid Jamek Kampung Baru, both located within easy reach of the hotel. Additionally, nature enthusiasts can explore the lush greenery of the KL Forest Eco Park, a tropical rainforest reserve in the heart of the city.
Hotel Maya Kuala Lumpur's prime location allows you to easily access these iconic landmarks and attractions, ensuring an unforgettable stay in the heart of Kuala Lumpur.
Convenient Public Transport Stations near Hotel Maya Kuala Lumpur
Hotel Maya Kuala Lumpur is strategically located near several public transport stations, making it easy for guests to explore the city. The hotel is just a short walk away from Raja Chulan Monorail Station and Bukit Nanas Monorail Station, providing convenient access to various attractions and neighborhoods in Kuala Lumpur. Guests can hop on the monorail and easily reach popular destinations such as Bukit Bintang, KL Sentral, and Chow Kit.
For those looking to explore further, Ampang Park LRT Station is also nearby. This LRT station connects guests to the wider LRT network, allowing them to travel to areas like Petaling Jaya and Subang Jaya with ease. Additionally, the hotel is close to other LRT stations such as Damai LRT, Kampung Baru LRT, Dato' Keramat LRT, and Jelatek LRT, offering guests even more options for transportation. With these convenient public transport stations, guests at Hotel Maya Kuala Lumpur can easily navigate the city and make the most of their stay.
A Gastronomic Adventure Awaits
Hotel Maya Kuala Lumpur is surrounded by a plethora of dining options that will satisfy even the most discerning food enthusiasts. Indulge in a culinary journey at ZENZERO Restaurant & Wine Bar, where you can savor delectable Italian dishes paired with an extensive selection of fine wines. For those craving authentic Malaysian flavors, Restoran Nasi Kandar Pelita is a must-visit, offering a variety of aromatic rice dishes with flavorful curries. For a truly unique dining experience, head to Atmosphere 360, a revolving restaurant located in the iconic KL Tower, where you can feast on a sumptuous buffet while enjoying breathtaking panoramic views of the city skyline. Tapak Urban Street Dining is a vibrant food truck park where you can explore a wide array of local and international cuisines, perfect for a casual and fun dining experience. Fuego at Troika Sky Dining is a haven for lovers of Latin American cuisine, serving up tantalizing dishes with a modern twist. Craving Korean flavors? K Fry Urban Korean @ Suria KLCC is the place to be, offering a fusion of traditional and contemporary Korean dishes. For a fine dining experience like no other, Cantaloupe at Troika Sky Dining is a must-visit, showcasing modern European cuisine with stunning views of the city. Kenny Hills Bakers, Ampang is a hidden gem, known for its artisanal bread and pastries that will delight your taste buds. Poseidon Reserve Caviar & Oyster Bar is a seafood lover's paradise, offering a wide selection of fresh oysters and caviar. Lastly, 1919 Restaurant is a charming eatery that specializes in traditional Chinese cuisine, serving up classic dishes with a modern twist. With such a diverse range of restaurants just steps away from the hotel, guests at Hotel Maya Kuala Lumpur are in for a gastronomic adventure like no other.
Shop Till You Drop at Kuala Lumpur's Premier Shopping Landmarks
Hotel Maya Kuala Lumpur is situated amidst a plethora of shopping landmarks, making it the perfect destination for avid shoppers. Just a short distance away, you will find Ampang Park Shopping Centre, a popular mall known for its diverse range of stores and boutiques. Indulge in a shopping spree at Parkson Kajang, where you can find everything from fashion to electronics. For book lovers, Kinokuniya offers an extensive collection of books, magazines, and stationery. If you're in search of luxury brands, head to The Intermark Mall, home to renowned names like Louis Vuitton and Uniqlo. For unique and one-of-a-kind items, Tear Proof and Abee Rugs offer a selection of handmade crafts and exquisite rugs. Art enthusiasts will appreciate nikorex display, a store that specializes in art supplies and materials. And if you're looking for beautiful pottery pieces, Tenmoku Pottery is the place to go. With such a variety of shopping landmarks nearby, Hotel Maya Kuala Lumpur ensures that you have a memorable and fulfilling shopping experience during your stay.
Affordable Luxury at Hotel Maya Kuala Lumpur
Hotel Maya Kuala Lumpur offers an unbeatable combination of affordable luxury and exceptional value for money. With an average room price of just $69, this elegant hotel provides a level of comfort and sophistication that is hard to match in Kuala Lumpur. Compared to the city's average room price of $58, Hotel Maya Kuala Lumpur stands out as a fantastic choice for travelers seeking a high-quality stay without breaking the bank.
At Hotel Maya Kuala Lumpur, guests can indulge in stylish and well-appointed rooms that exude a contemporary charm. Each room is thoughtfully designed with modern amenities, ensuring a comfortable and relaxing stay. From the plush bedding to the spacious bathrooms and stunning city views, every detail has been carefully considered to provide an unforgettable experience.
In addition to its affordable rates, Hotel Maya Kuala Lumpur also boasts a range of world-class facilities and services. Guests can enjoy a refreshing dip in the rooftop infinity pool, unwind with a rejuvenating spa treatment, or savor a delectable meal at one of the hotel's exquisite dining venues. With its prime location in the heart of Kuala Lumpur, guests can easily explore the city's vibrant attractions, shopping malls, and cultural landmarks, making Hotel Maya Kuala Lumpur the perfect choice for both business and leisure travelers.
Warm and Friendly Staff, Delicious Breakfast
Hotel Maya Kuala Lumpur is a true gem in the heart of Kuala Lumpur, offering a warm and friendly atmosphere that is sure to make you feel right at home. The staff here are exceptional, going above and beyond to ensure that every guest has a memorable stay. From the moment you arrive, you'll be greeted with a smile and a willingness to assist with anything you may need. The level of service provided by the staff is truly outstanding, making your stay here truly unforgettable.
One of the highlights of staying at Hotel Maya Kuala Lumpur is the delicious breakfast offered. Guests rave about the wide variety of options available, from freshly baked pastries to made-to-order omelettes. The breakfast buffet is not only delicious but also beautifully presented, ensuring that you start your day off right. Whether you're a foodie or simply looking for a satisfying meal, the breakfast at Hotel Maya Kuala Lumpur is sure to impress.
A Haven of Excellence: Hotel Maya Kuala Lumpur's Stellar Customer Reviews
Hotel Maya Kuala Lumpur has garnered an impressive reputation among its guests, with an overall rating of 8.2. This remarkable score reflects the hotel's commitment to providing an exceptional experience for its visitors. From the moment guests step into the elegant lobby, they are greeted with warm smiles and impeccable service, setting the tone for a memorable stay.
One aspect that stands out in Hotel Maya Kuala Lumpur's customer reviews is the incredible value it offers. With a rating of 8.1 for value, guests are delighted by the exceptional quality and affordability of their stay. From the spacious and well-appointed rooms to the extensive range of amenities, every aspect of the hotel is designed to provide an excellent value for money. Whether guests are traveling for business or leisure, they can rest assured that Hotel Maya Kuala Lumpur offers a truly rewarding experience that won't break the bank.
Another highlight of Hotel Maya Kuala Lumpur is its outstanding location, earning a remarkable rating of 8.9. Situated in the heart of Kuala Lumpur, guests have easy access to the city's vibrant attractions, shopping districts, and renowned dining establishments. Whether guests wish to explore the iconic Petronas Twin Towers, indulge in a shopping spree at Bukit Bintang, or immerse themselves in the local culture at Central Market, all are just a stone's throw away from the hotel. This prime location allows guests to make the most of their time in Kuala Lumpur and create unforgettable memories.
Very good7.9
Facilities
Excellent8.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Extra bed is not available for Studio rooms or Junior Suite rooms.
Extra bed is available at an additional charge for Deluxe suite rooms, which will be collected at the property.
Provided by verified guests of
Excellent
Show reviews that mention
330 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Worst experience ”
From the moment we arrived, it was clear that the service and facilities were not up to the standards one would expect. Firstly, there was no one to welcome us at the entrance, which is surprising for a 5-star establishment. When we reached the reception, the staff member gave us a room that was different from what we had booked. I had reserved a deluxe room with a bathtub, as shown on their website, but he tried to offer a so-called “renovated room” without a bathtub. When I insisted on getting the room I booked, he mentioned that most of the rooms are undergoing renovation. If that’s the case, why show those rooms as available on the website without clearly indicating that they are under renovation? There should be images differentiating between old and renovated rooms, so guests know what to expect. After some back-and-forth, When I insisted on getting the room I had booked, he finally provided a room with a bathtub, but it was far from the deluxe room shown online. claiming it was an “upgrade.” However, this so-called upgrade was far from acceptable. The room was not clean, with old, broken furniture, dusty cupboards and cups, and a stained mattress. I was shocked that they tried to pass off this subpar room as an upgrade. It felt more like a downgrade, and I made it clear that I just wanted the room I had booked not your fakely upgraded rooms. The hotel shouldn’t try to deceive guests with misleading “upgrades” that are actually of lower quality. This is unacceptable for any hotel, let alone one with a 5-star rating. When I approached the reception again to request a different room, I encountered another issue. This time, a young lady was at the desk, and her attitude was incredibly rude. Instead of listening to our complaint or understanding the issue, she kept repeating that the hotel was under renovation and questioned how many times we wanted to change rooms. This level of customer service is shocking. If the rooms are not in the condition shown online, the hotel should clearly communicate this rather than make guests feel like they are asking for too much. I also asked why the website didn’t indicate the ongoing renovations or show images that reflect the current state of the rooms, but she chose not to respond. After almost two hours of frustration, another staff member eventually apologized and provided the room I had originally booked. However, this shouldn’t have been such a difficult process. If the hotel didn’t have the room available, they could have updated the website to reflect this. Instead, it felt like we were being pushed to settle for something subpar, or perhaps the room I booked was reserved for someone else. We were not the only ones facing this issue. Other guests at the reception had similar complaints about being given different rooms that were dirty and nothing like the ones shown on the website. It seems this is a recurring problem, and rather than addressing it, the hotel continues to mislead guests by advertising rooms that are either under renovation or not available. Overall, my stay at Hotel Maya Kuala Lumpur was one of the worst experiences I’ve had at a so-called 5-star hotel. I strongly advise anyone considering booking here to double-check with the hotel to ensure they will get the room shown on the website. Otherwise, you might end up with something completely different. On a positive note, the location is convenient, and the breakfast was good. The hotel is easily accessible, but the lack of customer support, rude staff, and misleading room availability overshadowed these positives. For a hotel that markets itself as a premium establishment, they need to work on transparency, customer service, and maintaining the quality of their rooms.
Overall experience”
Location, facilities, staff, cleanliness are as stated which are exceptional. But as 5 stars hotel the first impression is not what I expected. Grab driver don't want to pick up and drop off at 2nd level which is where the reception located, so no staff welcoming our stay, no bell boy to pick up our bags. One more thing, our dining experience during breakfast is not on par with other 5 stars hotel. Food not as tasty as we experienced elsewhere. Not acceptable for a 5 stars hotel in my opinion.
Dear Fairuz, Dear Sangtak, Greetings from Hotel Maya Kuala Lumpur City Centre. Thank you for taking the time to provide feedback about your recent stay with us. For the issues mentioned, we will be forwarding to our housekeeping personnel for further rectification. Once again, thank you for complimenting our different aspects that made you satisfied. Your satisfaction is very important to us, and we hope to have the opportunity to welcome you back in the future and provide a better experience. Sincerely, Jerry Tong, Communications Officer
$ nites stay at MAya”
Excellent location --- KLCC (Kuala Lumpur City Ctr) --- just 5-10 mins walking distance to Petronas Twin Towers --- mall inside Food Court (many delicious reasonable food price and quality). Hotel rating by Agoda is 5 star, perhaps 3-4 star rating should be sufficient. Room amenities are pretty good. Bath room and shower is excellent --- we booked adjoining rms (Heritage Studio) --- were given rms on the 5th floor, facing partial Petronas Twrs (view blocked by W- Hotel (5 star)). The room AC worked superb, so was the shower (rain forest shower head --- really relaxing after long day out loafing around). Bkfst is outstanding, many choices, local and western mixed: very tasty food. Front desk crew were impeccable --- they all go out of their way to assist u. Especially the Guest Serv Manager, Sunida --- he recommended us to visit Genting Highlands Casino and Resort (high elevation close to 2,000 m) --- very nice and cool up there. Had to take a cable cart/lift to get up there (20 mins ride to the top). The bar noise from the 13th floor can be heard in our room (it bothered my wife, but not I particularly). Cleaning person (male) didn’t clean the room well --- wife had to inform him to sweep the floor. Still we tip him for the cleaning service. The bar down stairs (1st floor) were relocating/closing, so missed the opportunity to have cocktails and unwind after a lengthy shopping trips (Twin Towers, Pavilion, CHN Town, Little India, etc.). Luckily we had a chance to use the bar one time --- wife had a decent chat with her compadres (countrymen, Filipino Bar Service workers). All in all, Maya was well worth the price: highly recommend others to spend time there. Well worth the time and money!
Dear Clive, Good the hear from you again. Hope you have safe journey back home to Philipine. We really appreciate with nice comments given. Nevertheless, there are few issues during your stay especially the noise pollution on 13th can hear from your room. We very sorry for that. Once again, thank you for taking the time to share your experiences with us. We hoped that you will still continue to support Hotel Maya for your future visits here to Kuala Lumpur. Warm regards Sudina Hashim Guest Services Manager
Excellent Stay”
I had a fantastic stay at this hotel. The facilities were top-notch, with an impressive pool and ample parking. The staff was friendly and accommodating, always ready to assist. The cleanliness of the property was impeccable, and the room size exceeded my expectations. The amenities provided were excellent, including hot water for a relaxing shower. The location was convenience, making it easy to explore the surrounding area. Overall, i highly recommend this hotel for its exceptional value for money and would definitely stay here again!
Dear Naim, Greetings from Hotel Maya Kuala Lumpur City Centre! We would like to express our appreciative thanks for sharing your brilliant review! Thanks to our strategic location along with our delicious food served at our in-house restaurants and buffets, Your stay was filled with quality hospitality added with pure satisfaction! We really hoped that you have enjoyed every aspect of comfort at our hotel including our ballrooms filled with grandeur! Until then, have a pleasant journey ahead! Sincerely, Jerry Tong Communications Officer
Hotel has been renovated ”
The top 3 great points of Maya Hotel are: 1. Great location. Walking distant to KLCC, food court (4 Seasons food court). 2. Rooms have been renovated and are cleans and refreshed. 3. The services staff are very attentive. Overall all great experience. The breakfast restaurant food is reasonable - for a buffet of Rm29 (less than USD 5) it has a good spread. Dow a short visit or transit through KL, this is a great choice.
Dear Alex, Greetings from Hotel Maya Kuala Lumpur City Centre! We are pleased to hear your compliments from such wonderfully brilliant guests including you who mentioned delicious food, quality room designs, reliable staff and strategic location! Your review means a lot for us since we strive for efficient service delivery as a whole! Once again, we hope to welcome you back for another amazing experience and thank you for recommending our hotel to others. Safe travels ahead! Yours sincerely, Jerry Tong, Communications Officer