Hotel Austin Paradise

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No.85&87, Jalan Mutiara Emas 10/19, Taman Mount Austin, Tebrau, Johor Bahru, Malaysia, 81100

Highlights

Ideal location

- Mount Austin location puts guests within walking distance of many eate...

Is very convenience to every place I planned to go around JB
Top value

- Many guests call the hotel budget‑friendly and good value, repeatedly...

The best budget hotel.

- WiFi gets positive mentions for reliability and good speed in several...

Friendly Service, clean hotel with reasonable wifi.
Highly rated by business travelers

Great place for a quiet time

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Family room

Luggage storage

Room service

Business center

Laundry

About us

Hotel Austin Paradise sits in Tebrau, Johor Bahru, steps from Mount Austin’s eateries and minutes from AEON Tebrau City and IKEA Tebrau. Ideal for two travelers, the hotel offers 24-hour front desk service, concierge assistance, luggage storage and daily housekeeping for smooth arrivals and departures. Rooms include air conditioning, complimentary Wi‑Fi, refreshing showers, plush towels and select units with massage bathtubs and lively street views. Quick highway access and late check-in make overnight stays convenient, while family attractions like Austin Heights Water & Adventure Park are a short drive away. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 9 times in last 24 hr

  • The room and environment were very clean and comfortable.
    Tay
    Malaysia
  • Overall I satisfied with the hotel room accommodation.
    Fazliana
    Malaysia
  • Value for money though rated at 2 star but was clean n comfy
    Ronald
    Singapore
  • The room was spacious and well equipped
    Doreem
    Singapore
  • The hotel room is spacious and clean.
    Jia
    Singapore
See map

8.1Excellent

Location rating score

Excellent location
  • KSL City Mall
    7.9 km
  • Arulmigu Sri Rajakaliamman Glass Temple
    9.5 km
  • Johor Zoo
    10.3 km
  • Johor Bahru City Square
    10.4 km
  • Jalan Wong Ah Fook
    10.7 km

Closest landmarks

  • Mini Kuso Trick Art Gallery
    340 m
  • Austin Heights Schools Swimming Pool
    500 m
  • Austin Perdana Lake
    590 m
  • Klinik Kesihatan Sultan Ismail
    860 m
  • Hospital Sultan Ismail
    990 m

Good to know

Value for money7.9
Location rating8.1
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport16.0 km

Select your room

1/13

Superior Twin Room

13 m²/140 ft²
Max 3 adults
2 single beds
1/12

Executive Deluxe

14 m²/151 ft²
Max 2 adults
1 double bed
Electric kettle
Hair dryer
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
TV [flat screen]
Wi-Fi [free]
Air conditioning
Linens
1/12

Superior Twin

Max 2 adults
2 single beds
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
Air conditioning
Linens
Slippers
Soundproofing
1/11

Superior Deluxe Window

13 m²/140 ft²
Max 2 adults
1 double bed
Hair dryer
Shower
Toiletries
Internet access – wireless
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
TV [flat screen]
Wi-Fi [free]
Air conditioning
Blackout curtains
Heating
Slippers
Coffee/tea maker
1/9

Superior Double Room

Max 2 adults
1 double bed
Preferred by Couples

9.0

Exceptional

Room comfort
Air conditioning
1/10

Executive Suite

Max 3 adults
Non-smoking
1/7

Superior Triple Room

13 m²/140 ft²
Max 4 adults
1 king bed / 1 single bed
1/6

Superior Triple

16 m²/172 ft²
Max 3 adults
1 king bed or 1 single bed
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
Wi-Fi [free]
Air conditioning
Heating
1/5

Family Suite

16 m²/172 ft²
Max 4 adults
2 queen beds
Fits groups
Street view
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
Air conditioning
Linens
1/5

Twin Room with View

13 m²/140 ft²
Max 3 adults
2 single beds
Electric kettle
Private bathroom
Shower
Toiletries
Telephone
TV [flat screen]
Air conditioning
Slippers
Desk
Wooden/parqueted flooring

Frequently asked questions

Yes, Hotel Austin Paradise has an elevator.

Yes, Hotel Austin Paradise offers free Wi-Fi in all rooms.

Yes, Hotel Austin Paradise offers laundry service.

You can travel by road from Senai International Airport, and Hotel Austin Paradise also offers an airport transfer.

Yes, Hotel Austin Paradise has family rooms.

Yes, Hotel Austin Paradise has a designated smoking area.

Yes, Hotel Austin Paradise has non-smoking rooms.

Yes, Hotel Austin Paradise has a 24-hour front desk.

Yes. Nearby options include Taman Johor Jaya Bus Terminal, Larkin Bus Terminal, and Stesen Keretapi Kempas Baru Station.

Yes, Hotel Austin Paradise provides daily housekeeping.

Yes, Hotel Austin Paradise offers room service.

Yes. Popular nearby malls include Johor Bahru City Square and KSL City Mall.

Yes, Hotel Austin Paradise is wheelchair accessible.

Yes, Hotel Austin Paradise provides concierge services.

Yes, Hotel Austin Paradise has a fitness center.

Check-in is from 02:00 PM to 11:59 PM, and check-out is from 12:00 PM to 01:00 PM.

Yes—Hotel Austin Paradise offers facilities such as a business center and meeting/banquet facilities.

Yes, air conditioning is available in all rooms at Hotel Austin Paradise.

Yes, Hotel Austin Paradise offers luggage storage.

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More about Hotel Austin Paradise

More about Hotel Austin Paradise

Hotel Austin Paradise in Johor Bahru: What makes it worth the stay

Discover a welcoming sanctuary for your next getaway at Hotel Austin Paradise, where modern comfort meets the vibrant energy of Johor Bahru. Since opening its doors in 2011, this property has established itself as a versatile choice for both corporate professionals seeking a quiet workspace and leisure travelers eager to explore the city. With a cozy collection of 49 rooms, the hotel offers an intimate atmosphere that ensures every guest feels right at home from the moment they arrive. Families will find the stay particularly rewarding thanks to a generous child policy that allows children between the ages of 2 to 11 to stay free of charge, making it an affordable and stress free option for parents. Whether you are visiting for a quick business trip or a relaxed family vacation, you can find the best available rates and secure your room when you book on Agoda. Experience the perfect blend of convenience and hospitality by choosing Hotel Austin Paradise for your Malaysian adventure. With its thoughtful layout and warm service, it is easy to see why so many travelers choose to secure their stay through Agoda to enjoy a seamless experience in this bustling urban hub.

Hotel Austin Paradise in Johor Bahru: Everything travelers should know

Discover a cozy and convenient retreat at Hotel Austin Paradise, where comfort meets accessibility in the heart of Johor Bahru. Whether you are visiting for a quick business trip or a relaxing leisure getaway, this welcoming property offers a peaceful atmosphere that makes every guest feel right at home. Established in 2011, the hotel provides a reliable and steady experience for those seeking a practical stay without compromising on quality. With 49 well appointed rooms available to choose from, there is plenty of space for solo adventurers and groups alike to unwind after a day of exploring the city. Families will find the stay especially appealing thanks to a generous child policy that allows children between the ages of 2 to 11 to stay free of charge, making it a budget friendly choice for parents. Finding the perfect room is simple when you book on Agoda, ensuring you get the best value for your trip. From the friendly service to the strategic location, Hotel Austin Paradise stands out as a dependable hub for anyone navigating the vibrant energy of the region. Secure your next getaway today by checking the latest deals available on Agoda and experience the simple joys of a well rested stay in Malaysia.

Check-in and Check-out at Hotel Austin Paradise: Key timings for your stay

Planning your visit to Hotel Austin Paradise is simple with a clear schedule designed for your convenience in Johor Bahru. You can begin your getaway with a check-in time starting at 02:00 PM, allowing you to settle into your room and start exploring the city. When it is time to say goodbye, the check-out time is set for 01:00 PM, which provides a generous window to enjoy a final morning of relaxation before your departure. Please note that these specific timings help the team ensure every room is perfectly prepared for arriving guests. If you have specific requests regarding your arrival or departure, we recommend contacting the property in advance to check for availability.

Amenities at Hotel Austin Paradise: Everything you need for a comfortable stay

Hotel Austin Paradise provides a comprehensive suite of convenience facilities designed to streamline your visit to Johor Bahru. Guests can stay connected effortlessly with free wi-fi in all rooms and reliable wi-fi in public areas. To ensure a stress-free experience, the hotel offers professional concierge assistance and secure luggage storage for those arriving early or departing late. Daily housekeeping keeps every space pristine, while a dedicated laundry service and attentive room service allow you to relax and unwind without worry. For those who require it, a designated smoking area is available to maintain a fresh environment for all visitors. These thoughtful additions ensure that every practical need is met, allowing you to focus entirely on your journey. By combining essential digital connectivity with personalized guest services, the hotel creates a seamless environment where every detail is handled with care for a truly effortless stay.

Getting Around from Hotel Austin Paradise: What you need to know about getting there

Traveling to Hotel Austin Paradise is made simple and convenient for those exploring the vibrant streets of Johor Bahru by vehicle. To ensure a seamless arrival, the property provides a dedicated car park designed to accommodate your needs throughout your stay. Guests can enjoy the freedom and flexibility of self-parking, allowing you to come and go as you please while visiting local attractions. Please be aware that car park charges applied to these spaces ensure the facility remains well maintained and secure for all visitors. Whether you are arriving for a quick getaway or a longer business trip, having a reliable place to leave your car takes the stress out of navigating the city. By offering these practical transport facilities, Hotel Austin Paradise ensures that your journey from the road to your room is as smooth and efficient as possible for every guest.

Rooms at Hotel Austin Paradise: A closer look at what is included

Every guest room at Hotel Austin Paradise is thoughtfully equipped to ensure a seamless stay in the heart of Johor Bahru. To guarantee a restful night of sleep, rooms feature effective air conditioning and heavy blackout curtains that shut out the city lights. For your entertainment and refreshment, each space includes a television with satellite/cable tv, a mini bar, and a coffee/tea maker paired with complimentary bottled water. The bathrooms are well appointed with essential toiletries and a hair dryer to keep you looking your best throughout your trip. By combining these practical comforts with a focus on convenience, Hotel Austin Paradise provides a sanctuary where travelers can truly unwind. Whether you are visiting for business or leisure, these carefully selected facilities cater to your daily needs, ensuring that every moment of your visit is comfortable and stress free from the moment you enter your room.

Dining at Hotel Austin Paradise: Your options for every meal of the day

Experience the ultimate convenience in culinary comfort at Hotel Austin Paradise, where the dining experience is designed around your personal schedule. For those moments when you prefer the privacy of your own space or simply wish to unwind after a busy day of exploring Johor Bahru, the hotel provides a dedicated room service. This allows guests to enjoy a curated selection of meals delivered directly to their door, ensuring that high quality nourishment is always within reach without needing to leave the room. To maintain a pristine environment for your in room dining, the staff also provides daily housekeeping, keeping your living and eating areas spotless throughout your stay. Whether you are craving a late night snack or a relaxing dinner in bed, these thoughtful services combine to create a seamless and indulgent atmosphere that prioritizes guest relaxation and ease.

Room Types at Hotel Austin Paradise: Finding the perfect fit for your trip

Whether you are visiting Johor Bahru for business or leisure, Hotel Austin Paradise provides a diverse selection of accommodations tailored to every traveler. Solo adventurers can opt for the 7 square meter Superior Single, while those seeking more space may prefer the Superior Double Room or the 13 square meter Superior Deluxe Window with 1 Double Bed. For pairs and friends, the 9 square meter Superior Twin and the 15 square meter Executive Superior both offer 2 Single Beds, whereas the 14 square meter Executive Deluxe features 1 Double Bed. Groups and families are well catered for with the 16 square meter Superior Triple, which offers 1 Single Bed or 1 King Bed, and the spacious 16 square meter Family Suite. Booking these specific room types on Agoda ensures travelers secure the best prices and a hassle-free experience for their stay in the city.

Exploring Tebrau: Attractions, dining and more nearby

Guests staying at Hotel Austin Paradise are perfectly positioned to experience the vibrant energy of Tebrau in Johor Bahru. This dynamic district is a hub for shopping and entertainment, featuring massive malls and diverse retail outlets that cater to every taste. Food lovers will find a paradise of dining options, ranging from trendy themed cafes to authentic local eateries that showcase the region's rich flavors. The area is well connected by major roads, making it simple to access other city landmarks or commute across the region. Whether you are looking to spend a day browsing the latest fashion trends, enjoying a cinematic experience at a nearby theater, or exploring the local nightlife, Hotel Austin Paradise provides a strategic base. The blend of modern convenience and lively street culture ensures that there is always something exciting to discover just a short trip from your door.

Getting to Hotel Austin Paradise: How to get here from the airport

Arriving at Hotel Austin Paradise is a straightforward process for travelers landing in Johor Bahru. The nearest gateway is Senai International Airport, located approximately 16.0 km away from the property. For the most seamless experience, guests can opt for a taxi or a ride hailing service, which typically provides the fastest door to door connection to the Tebrau area. Alternatively, public transport options such as buses are available for those preferring a more budget friendly route. Depending on the traffic conditions, the journey generally takes around 20 to 30 minutes. Whether you choose a private car or local transit, the route is well connected, ensuring a smooth transition from the terminal to the comfort of Hotel Austin Paradise. This convenient proximity to the airport makes the hotel an ideal choice for those seeking a hassle free arrival in the city.

Landmarks near Hotel Austin Paradise: Attractions within easy reach

Guests staying at Hotel Austin Paradise are perfectly positioned to enjoy the most vibrant side of Johor Bahru. For those seeking excitement and creativity, the Austin Heights Water & Adventure Park and the Mini Kuso Trick Art Gallery provide endless entertainment just moments away. Spiritual peace can be found at the Cathedral of the Scared Heart of Jesus, while professional needs are met by the nearby Damansara Fertility Centre Sdn Bhd and E-Mission Academy (M) Sdn Bhd. The area is also a convenient hub for financial services, with easy access to HSBC, Al Rajhi Bank, AmBank Johor, and both the Alliance Bank @ Tebrau and Alliance Bank @ Taman Molek branches. Whether you are visiting for a family getaway or a business trip, the strategic location of Hotel Austin Paradise ensures that these diverse local landmarks and essential services are always within your immediate reach during your stay.

Dining Near Hotel Austin Paradise: Restaurants worth trying nearby

Guests staying at Hotel Austin Paradise are perfectly positioned to explore the diverse culinary landscape of Johor Bahru. For those craving authentic local flavors, Gim Cheng Dim Sum Restaurant and Restaurant Teck Sing offer traditional delights, while Adam's Kitchen Johor Bahru (TD Point Taman Daya) and Mount Austin One Two Eat Cafe provide hearty regional meals. If you are in the mood for international fare, Basilico Restaurant serves refined Italian dishes, and JWC and The Factory 30 offer trendy atmospheres for dining. Sweet treats are plentiful with Lavender Bakery and Jipinhe Scones Malaysia - Aeon Tebrau City Shopping Centre nearby. For a cozy meal or a quick bite, visit The Pinggan Cafe Johor Bahru or Souper Tang @ Aeon Tebrau Mall. With 11 distinct options just a short trip away, Hotel Austin Paradise ensures every craving is satisfied through a mix of upscale eateries and casual local gems.

Shopping Near Hotel Austin Paradise: Malls and markets within easy reach

Guests staying at Hotel Austin Paradise are perfectly positioned to explore the most vibrant retail hubs in Johor Bahru. For those seeking a comprehensive shopping experience, Mid Valley Southkey and AEON Tebrau City Shopping Centre offer an extensive array of international brands and fashion. Home decor enthusiasts will love the proximity to IKEA Tebrau, while the diverse offerings at The Mall and AEON Mall Bandar Dato Onn cater to every lifestyle need. If you prefer a more localized atmosphere, a quick trip will lead you to the eclectic finds at Pelangi Leisure Mall, Southern City, and Gent Utopia. This strategic access to 7 major shopping destinations ensures that whether you are hunting for luxury goods or unique local treasures, everything is just a short drive away from the comfort of Hotel Austin Paradise. From high end boutiques to family friendly centers, the surrounding area provides an unmatched variety of shopping opportunities for every traveler.

Room Prices at Hotel Austin Paradise: Is it a good deal in Johor Bahru?

Finding a balance between comfort and cost is easy when looking at the room prices at Hotel Austin Paradise. Guests can enjoy a relaxing stay with average nightly rates ranging from $26 to $50, making it an exceptionally budget friendly choice for any traveler. When compared to the broader market in Johor Bahru, where the average hotel room typically costs between $51 and $75, this property offers significant savings without compromising on the experience. By choosing Hotel Austin Paradise, you can secure a high quality stay for nearly half the price of the city average. This pricing structure ensures that your travel budget stretches further, allowing you to spend more on exploring the local sights and flavors of the vibrant city.

Guest Reviews of Hotel Austin Paradise: What guests love about their stay

Visitors frequently praise Hotel Austin Paradise for providing a high quality experience in Johor Bahru. Guests are consistently impressed by the clean, comfortable, and spacious rooms, noting that the interior decoration adds a special touch to the stay. The property is highly regarded as an affordable yet quiet place to relax. Beyond the room comfort, the location is a major highlight for travelers, offering easy access to an abundance of food options and vibrant night life. By combining a peaceful atmosphere with a prime position near local attractions, Hotel Austin Paradise ensures a nice stay for every guest. Whether you are looking for a tidy sanctuary or a base to explore the city, the feedback confirms this hotel delivers on both cleanliness and convenience.

What Guests Say About Hotel Austin Paradise: A closer look at the guest experience

Guests frequently share positive feedback regarding their stays at Hotel Austin Paradise, highlighting several key aspects of the experience. The property is particularly praised for its prime location within Johor Bahru, earning a strong 8.1 rating. Visitors also appreciate the overall value for money, which sits at 7.9, alongside a solid 7.7 score for cleanliness. While the staff performance is rated 7.6, the general guest sentiment remains favorable with an overall score of 7.7. Additionally, the facilities and room comfort are noted with ratings of 7.2 and 7.1 respectively. These combined scores reflect a balanced stay where the convenience of the area and the affordability of the rooms make Hotel Austin Paradise a practical choice for travelers visiting the city.

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Amenities and facilities

Very good7.2

Facilities

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Projector/LED display
  • Seminars
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]

Location

No.85&87, Jalan Mutiara Emas 10/19, Taman Mount Austin, Tebrau, Johor Bahru, Malaysia, 81100

Excellent8.1

Location

Airports
  • Senai International Airport (JHB) - Malaysia
    16.0 km 39 min drive
  • Seletar Airport (XSP) - Singapore
    18.2 km
Public transportation
  • Taman Johor Jaya Bus Terminal
    2.0 km 12 min drive
  • Stesen Keretapi Kempas Baru Station
    6.9 km
Hospital or clinic
  • Klinik Kesihatan Sultan Ismail
    860 m
Shopping
  • KSL City Mall
    7.9 km
Convenience store
  • 7 Eleven
    370 m
Cash withdrawal
  • ATM
    840 m

What's nearby

Popular landmarks
  • KSL City Mall
    7.9 km
  • Arulmigu Sri Rajakaliamman Glass Temple
    9.5 km
  • Johor Zoo
    10.3 km
  • Johor Bahru City Square
    10.4 km
  • Jalan Wong Ah Fook
    10.7 km
  • Danga Bay
    10.8 km
  • Sultan Abu Bakar State Mosque
    11.3 km
  • Paradigm Mall Johor Bahru
    11.7 km
  • Legoland Malaysia
    22.2 km
Nearby landmarks
  • Mini Kuso Trick Art Gallery
    340 m
  • Austin Heights Schools Swimming Pool
    500 m
  • Austin Perdana Lake
    590 m
  • Klinik Kesihatan Sultan Ismail
    860 m
  • Hospital Sultan Ismail
    990 m
  • Linear Park
    1.1 km
  • Holy Word Church
    1.2 km
  • Austin Heights Water & Adventure Park
    1.3 km
  • Sunway College Johor Bahru
    1.4 km
  • AEON Tebrau City Shopping Centre
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 13:00
  • Check-out from: 12:00
  • Check-in until: 23:59
The property
  • Year property opened: 2011
  • Number of rooms : 49
Parking
  • Daily parking fee: 0.6 MYR

Reviews of Hotel Austin Paradise from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
7.6

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 7.2
  • 2.0
  • 10
  • 8.8
  • 7.2
  • 10
  • 3.2
  • 4.4
  • 10

Most recent

From 2,768 reviews

  • Cleanliness score 7.8 out of 10 and is a high score in Johor Bahru
  • Facilities score 7.2 out of 10 and is a high score in Johor Bahru
  • Location score 8.1 out of 10 and is a high score in Johor Bahru
  • Room comfort and quality score 7.1 out of 10 and is a high score in Johor Bahru
  • Service score 7.6 out of 10 and is a high score in Johor Bahru
  • Value for money score 7.9 out of 10 and is a high score in Johor Bahru

What guests liked

Summarized by AI

Location: Mount Austin location puts guests within walking distance of many eateries, KSL and AEON malls, and Toppen IKEA (3 km); guests also mention nearby spots like Toca Souza, famous Broloklok, lok lok stalls, 7‑11, durian stalls and Hospital Sultan Ismail. (24 mentions)

Room Cleanliness: Rooms and toilets are frequently described as clean and well maintained, with daily housekeeping noted and several guests calling rooms spacious and comfortable. (13 mentions)

Value for Money: Many guests call the hotel budget‑friendly and good value, repeatedly noting low prices and suitable facilities for the price paid. (10 mentions)

Host: Housekeeping and many reception staff receive praise for friendliness and helpfulness, with guests reporting polite service and prompt help (for example retrieving left belongings). (10 mentions)

Room Comfort: Guests praise room size and comfort in several reviews, highlighting spacious family rooms, 2 queen beds for families, large toilets and generally comfortable beds for a restful stay. (9 mentions)

Peace & Quiet: Rear‑facing or non‑window rooms offer a noticeably quieter night for light sleepers compared with rooms facing the main road. (4 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Cleanliness

Mentioned in 37 reviews
sentiment-positive-indicator
48% Positive
sentiment-negative-indicator
51% Unfavourable

Room comfort

Mentioned in 33 reviews
sentiment-positive-indicator
48% Positive
sentiment-negative-indicator
51% Unfavourable

Location

Mentioned in 30 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
10% Unfavourable

Service

Mentioned in 27 reviews
sentiment-positive-indicator
33% Positive
sentiment-negative-indicator
66% Unfavourable

Soundproofing

Mentioned in 25 reviews
sentiment-negative-indicator
100% Unfavourable

Value for money

Mentioned in 15 reviews
sentiment-positive-indicator
93% Positive
sentiment-negative-indicator
6% Unfavourable

Check in

Mentioned in 11 reviews
sentiment-positive-indicator
27% Positive
sentiment-negative-indicator
72% Unfavourable

Bedding

Mentioned in 10 reviews
sentiment-positive-indicator
10% Positive
sentiment-negative-indicator
90% Unfavourable

Room size

Mentioned in 10 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
30% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    Doreem from Singapore
    Solo traveler
    Executive Suite
    Stayed 1 night in May 2026

    “Excellent stay with great comfort ”

    The room was spacious and well equipped I able to have a good sleep there Clean and well maintained

    Reviewed May 10, 2026

    Dear Doreem, thank you for your wonderful review. We are delighted you enjoyed the spacious, clean and comfortable room during your stay.

    Responded May 26, 2026
    Hotel Austin Paradise
  2. 9.6Exceptional

    David from Malaysia
    Couple
    Superior Deluxe Window
    Stayed 1 night in July 2026

    “Recommendation”

    Great location, with plenty of restaurants and bars nearby. I highly recommend **Toca Souza** for great food and drinks. The hotel offers good value for money, and I had a very pleasant stay. Overall, it was a great experience. Thank you!

    Reviewed July 23, 2026

    Dear David, thank you for your wonderful recommendation. We are delighted you enjoyed our convenient location, the nearby restaurants and bars, and found our hotel to be great value for money. It is rewarding to know you had a pleasant stay, and we truly appreciate your recommendation. We look forward to welcoming you again soon.

    Responded July 28, 2026
    Hotel Austin Paradise
  3. 8.4Excellent

    Ong from Malaysia
    Business traveler
    Superior Deluxe Window
    Stayed 1 night in July 2026

    “Excellent”

    The rooms are spacious and comfortable, with reliable wifi and convenient amenties that make getting around easy.

    Reviewed July 27, 2026

    Dear Ong, thank you for your excellent review. We are delighted you enjoyed the spacious and comfortable room, reliable Wi-Fi and convenient amenities. We truly appreciate your support and look forward to welcoming you back again.

    Responded August 08, 2026
    Hotel Austin Paradise
  4. 8.0Excellent

    Mohamad from Singapore
    Group
    Superior Deluxe Room
    Stayed 1 night in July 2026

    “Best Hotel ”

    Comfortable, clean and easy accessible. Plenty of vending machines at lobby for snacks and drinks.

    Reviewed August 23, 2026

    Dear Mohamad, thank you for sharing your experience with us. We are delighted that you found the room comfortable and clean and appreciated the easy accessibility. It is also great to know that the vending machines in the lobby provided convenient access to snacks and drinks during your stay. These practical facilities can make a visit much easier and more enjoyable. We sincerely appreciate your positive feedback and look forward to welcoming you again for another comfortable and convenient stay.

    Responded September 09, 2026
    Hotel Austin Paradise
  5. 6.8Good

    mohammad from Malaysia
    Family with young children
    Superior Triple
    Stayed 1 night in July 2026

    “Just OK”

    I had a pleasant stay at this hotel overall. The room was comfortable, clean, and well-maintained, making it a nice place to rest after a long day. The hotel also offers great value for money, with a very reasonable price compared to the facilities provided. Its location is another advantage, as it is conveniently located near various amenities such as grocery stores, pharmacies, clinics, and restaurants, making it easy for guests to access their daily needs. However, there are some areas that could be improved. The receptionist was not very friendly during my check-in and check-out. The same staff member attended to me on both occasions, but he did not smile or even make eye contact, which made the experience feel less welcoming. Additionally, I received a parking fine from MBJB because I was unaware that parking fees are required on Saturdays. I assumed that parking was free on both Saturday and Sunday. Perhaps the hotel could provide a note in each room with clear information about the parking rules and payment methods, especially since payment through the Touch ‘n Go app is no longer available for MBJB parking.

    Reviewed August 05, 2026

    Dear mohammad, thank you for your detailed review. We are delighted you found the room clean, comfortable and good value for money, with convenient access to nearby amenities. We sincerely apologise that the reception service felt less welcoming. Your feedback regarding staff hospitality and clearer parking information has been shared with our management team for improvement. We truly appreciate your suggestions and hope to welcome you back again.

    Responded August 08, 2026
    Hotel Austin Paradise
Changed to review page 1

This is a popular property. Don't miss out!