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Hermann Hotel Pattaya (SHA Extra Plus)
Urban Twin Room - Bed, Hermann Hotel Pattaya (SHA Extra Plus) in Pattaya
a swimming pool with a couple of people in it, Hermann Hotel Pattaya (SHA Extra Plus) in Pattaya
a flower arrangement in a vase on a table, Hermann Hotel Pattaya (SHA Extra Plus) in Pattaya
a hallway with stairs leading up to a stair case, Hermann Hotel Pattaya (SHA Extra Plus) in Pattaya
a large body of water with a large group of people on it, Hermann Hotel Pattaya (SHA Extra Plus) in Pattaya
a hotel room with a large bed and a television, Hermann Hotel Pattaya (SHA Extra Plus) in Pattaya

Removed from saved list

7.8

Very good

181 reviews

181 reviews

View6
Housekeeping6
Breakfast4
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Style'n'Style

Dunkin' Donuts

30 m

Pattaya Beach

60 m

Alibaba

80 m

Mike Shopping Mall

90 m

Popular landmarks
Central Festival Pattaya Beach

530 m

Beach Rd

880 m

Walking Street Pattaya

950 m

Big Buddha Temple

2.3 km

Jomtien Beach

3.9 km

Closest landmarks
Mike Mall Roof Top Pool

140 m

Seafari Dive Center

140 m

Hopf Brew House

170 m

Post Office

170 m

La Nitivadee Dermatology & Aesthetic Laser Center

170 m

Newly renovated

Hermann Hotel Pattaya (SHA Extra Plus)

Pattaya 12 Alley, Pattaya Beach Road, Pattaya, Thailand, 20150 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Pattaya Beach Road, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Walking Street Pattaya as well as Pattaya Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Located in heart of Pattaya

Check-in/out [private]

Airport transfer

Inside city center

60 meters to Pattaya Beach

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Check-in/out [private]

Private beach

Your dates are popular among travelersPopular destination! Properties in Pattaya are being booked every minute!
Value for money7.7
Distance to city center1km
Location rating8.9
Nearest airportU-Tapao International Airport (UTP)
Distance to airport31.2 km

Rooms available at Hermann Hotel Pattaya (SHA Extra Plus)

Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Ocean Panorama Suite
...
  • Room size: 54 m²/581 ft²
  • Beach view
  • 1 super king bed
Enter dates to see prices
Triple Sea View
...
  • Room size: 40 m²/431 ft²
  • Beach view
  • 1 king bed and 1 single bed
Enter dates to see prices
Suite with City View
...
  • Room size: 48 m²/517 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Urban King Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Urban Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Triple Room with City View
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 single bed and 1 king bed
Enter dates to see prices
Ocean View Twin Room
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room with Sea View
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Executive Suite City View
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hermann Hotel Pattaya (SHA Extra Plus)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Hermann Hotel Pattaya (SHA Extra Plus)?

Hermann Hotel Pattaya (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2000 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hermann Hotel Pattaya (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Pattaya with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hermann Hotel Pattaya (SHA Extra Plus)?

Wake up to a great à la carte breakfast at Hermann Hotel Pattaya (SHA Extra Plus). A selection of food types including western and full american breakfast options is available for guests. There's an additional charge of 400 THB for adults and 200 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hermann Hotel Pattaya (SHA Extra Plus)?

Hermann Hotel Pattaya (SHA Extra Plus) features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Hermann Hotel Pattaya (SHA Extra Plus)?

Your special occasion or event can be hosted at the Hermann Hotel Pattaya (SHA Extra Plus)'s venue. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as private events and engagements can be hosted at Hermann Hotel Pattaya (SHA Extra Plus). Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Hermann Hotel Pattaya (SHA Extra Plus)?

On-site venues and convenient event services make Hermann Hotel Pattaya (SHA Extra Plus) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 3 venues can accommodate up to 60 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hermann Hotel Pattaya (SHA Extra Plus)?

Hermann Hotel Pattaya (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hermann Hotel Pattaya (SHA Extra Plus)?

Hermann Hotel Pattaya (SHA Extra Plus)’s neighborhood is Pattaya Beach Road which includes popular restaurants such as Hard Rock Café, Jasmin's cafe and Suttangrak.

What popular shopping places are close to Hermann Hotel Pattaya (SHA Extra Plus)?

Located in the Pattaya Beach Road area, Hermann Hotel Pattaya (SHA Extra Plus) is close to great shopping choices like Central Festival Pattaya Beach, Royal Garden Plaza and Style'n'Style.

What are popular attractions near Hermann Hotel Pattaya (SHA Extra Plus)?

Hermann Hotel Pattaya (SHA Extra Plus) is located in Pattaya Beach Road area, which is famous for attractions such as Beach Rd, Teddy Bear Museum and Louis Tussaud's Waxworks.

What popular beaches are close to Hermann Hotel Pattaya (SHA Extra Plus)?

Hermann Hotel Pattaya (SHA Extra Plus) is located in the Pattaya Beach Road area, which includes Pattaya Beach.

See map

Explore the neighborhood

What people love about Hermann Hotel Pattaya (SHA Extra Plus)

  • 8.8

    Excellent
    Staff 

    "The room is clean and staff is friendly."

    恵美

    |

    November 27, 2022

  • 10

    Exceptional
    Breakfast

    "The rooms where clean and spacious and breakfast was delicious!"

    Dennis

    |

    March 24, 2022

  • 8

    Very good
    Location

    "Good location."

    Beulah

    |

    October 30, 2022

Property ranking|Compared to 4,294 Pattaya properties
See all rankings
Location score
8.9/10
Room size
41 sqm.
Cheapest price score
Cleanliness score
8/10
Better than
97
%
of Pattaya properties
Bigger than
91
%
of Pattaya properties
Better than
89
%
of Pattaya properties
Better than
87
%
of Pattaya properties
Overall rating:

7.8

Very good
181 reviews
Cleanliness
8.0
Facilities
7.3
Location
8.9
Read all reviews >
What travelers say they love:
The hotel is freshly renovated so its facilities are still n...
Methanan from Thailand
Group
More about Hermann Hotel Pattaya (SHA Extra Plus)

More about Hermann Hotel Pattaya (SHA Extra Plus)

Hermann Hotel Pattaya (SHA Extra Plus)

See the best of Pattaya with a stay at Hermann Hotel Pattaya (SHA Extra Plus), which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Hermann Hotel Pattaya (SHA Extra Plus) ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Pattaya.
Parking is available and free, provided by the hotel for guests with their own transportation. The helpful staff at the front desk can assist you with services including safety deposit boxes. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Hermann Hotel Pattaya (SHA Extra Plus). The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Hermann Hotel Pattaya (SHA Extra Plus) include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and nightclub.
To fill your days, be sure to check out the fantastic facilities offered at Hermann Hotel Pattaya (SHA Extra Plus). The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

Visit the sights and local attractions of Pattaya during your stay at the hotel. Photograph yourself in front of The Sanctuary Of Truth located 4.6 km away, which people travel great distances to see. Sit on the sand or sip a drink in leisure at Pattaya Beach located 100 m away.


Reasons to stay here

Rooms here are cheaper than 89% of accommodations in the city.
This hotel stands above the rest with a cleanliness score that beats 87% of accommodations in the city.
This hotel scores higher than 97% of accommodations in the city for its location.

Show less

Amenities and facilities

Very good
Facilities

7.3

Languages spoken
  • English
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Private beach
  • Pub crawl
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Couples only
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service

Location

Pattaya 12 Alley, Pattaya Beach Road, Pattaya, Thailand, 20150
Excellent
Location

8.9

Airports
  • U-Tapao International Airport (UTP)
    31.2 km
  • Suvarnabhumi Airport (BKK)
    85.5 km
Public transportation
  • Bus Terminal
    3.2 km
  • Pattaya South
    3.5 km
Hospital or clinic
  • La Nitivadee Dermatology & Aesthetic Laser Center
    170 m
Shopping
  • Pattaya Floating Market
    7.5 km
Convenience store
  • 7 Eleven
    140 m
Cash withdrawal
  • ATM
    60 m

What's nearby

Popular landmarks
  • Pattaya Beach
    60 m
  • Central Festival Pattaya Beach
    530 m
  • Beach Rd
    880 m
  • Walking Street Pattaya
    950 m
  • Big Buddha Temple
    2.3 km
  • Jomtien Beach
    3.9 km
  • Million Years Stone Park & Pattaya Crocodile Farm
    4.0 km
  • The Sanctuary Of Truth
    4.7 km
  • Pattaya Floating Market
    7.5 km
  • Koh Lan
    11.2 km
Nearby landmarks
  • Style'n'Style
  • Dunkin' Donuts
    30 m
  • Pattaya Beach
    60 m
  • Alibaba
    80 m
  • Mike Shopping Mall
    90 m
  • Mike Mall Roof Top Pool
    140 m
  • Seafari Dive Center
    140 m
  • Hopf Brew House
    170 m
  • Post Office
    170 m
  • La Nitivadee Dermatology & Aesthetic Laser Center
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:00
  • Check-out from07:10
  • Check-out until12:00
  • Reception open until23:50
Getting around
  • Airport transfer fee2000 THB
  • Distance from city center1km
  • Travel time to airport (minutes)75
Extras
  • Breakfast charge (unless included in room price)400 THB
The property
  • Local Tax ID/ Rental License0205544008424
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 64
  • Room voltage220
  • Most recent renovation2021

Reviews of Hermann Hotel Pattaya (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.0
Facilities7.3
Location8.9
Service7.7
Value for money7.7
High score for Pattaya
Rating
9+ Exceptional (31)
8-9 Excellent (7)
7-8 Very Good (10)
6-7 Good (2)
<6 Below Expectation (18)
Time of the year
Mar - May (9)
Jun - Aug (14)
Sep - Nov (23)
Dec - Feb (22)
All guests (181)
All room types
All languages
Showing 68 verified guest comments
1234
10.0
Exceptional
Dennis from United States
Solo traveler
Urban Twin Room
Stayed 1 night in March 2022

Best hotel I stayed for awhile !”

Got to travel after a long time and and overall just excellent! Everything was above and beyond expectations. The staff especially was so friendly and even became friends with them at some point. The rooms where clean and spacious and breakfast was delicious! Will be staying here again every time I'm back in Thailand. Thank you for the wonderful experience!

Reviewed March 24, 2022

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Dear Mr. Dennis, We are beyond grateful you visited us and will definitely look forwards to your next visit. Thank you for your kind review and we will try our best always to bring the best experience. Have a pleasant journey back home and stay safe, Hermann Reservations Team

Responded March 24, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Khongkwan from Thailand
Couple
Urban King Room
Stayed 1 night in December 2021

Romantic getaway with my hubby”

Came for my 8th year anniversary and loved it ! The room was clean with very nice amenities, especially the bathrobes. Has a balcony that overlooks the sea. Pool area has many photo taking spots which i love. Bellboy was very helpful and the front staffs were polite and welcoming. Highly recommended and will most likely be back !

Reviewed December 15, 2021

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Dear K’Khongkwan, Thank you for your thoughtful review! We are honored to be apart of your romantic stay. Please stay safe and looking forwards to you and your husband’s next visit! Kind regards, Hermann Reservations Team

Responded December 15, 2021
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Nicolas from Thailand
Business traveler
Urban Twin Room
Stayed 1 night in December 2021

Good Value for Money!!”

very good price for a hotel located in the center of Pattaya City. Easily accessible to all the shopping malls and walking street and beach. The room is clean, slick and nice bath robes. Staff all very friendly and helpful. A great recommendation for friends and solo traveller.

Reviewed December 22, 2021

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Dear Khun. Nicolas, We are so glad that your stay with us was enjoyable. We hope to service you in your next visit and please stay safe during this pandemic. Kind regards, Hermann Reservations Team

Responded December 23, 2021
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Loan from Thailand
Solo traveler
Urban King Room
Stayed 1 night in January 2022

Excellent , best location , new hotel ”

Very clean hotel , and staff were very helpful with all services . Great location , beach is right infront and all shops and restaurants are few steps away . The seaview from the room is beautiful. Highly recommend !

Reviewed February 01, 2022

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Thank you Mrs. Loan for you review. We are so happy you had a great stay with us and hope to see you very soon again. Stay safe and thank you again! Hermann Reservations Team

Responded February 01, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Somchai
Couple
Urban King Room
Stayed 1 night in December 2021

The best value on beach road!”

Great location! Very large lobby, beautiful new hotel; view from the room was spectacular. Glass elevator had breathtaking sea-view. Beach was right out front and everything was near, being just around the corner. The Breakfast was good. Strongly recommend. Thanks to all friendly staff. Will definitely be returning for another great stay!

Reviewed December 09, 2021

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Dear K' Somchai, Thank you for your review. We are glad you enjoyed your stay with us and are very much looking forwards to your next visit. Please stay safe and see you in the next holidays! Kind regards, Hermann Hotel Team

Responded December 09, 2021
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
jinesh from India
Solo traveler
Urban King Room
Stayed 1 night in June 2022

Great location, neat rooms”

Fantastic location almost walking distance to walking street , soi bukake, soi LK Easy to reach jomtien via baht bus Bath busses easily available in either direction... .... Fantastic rooms fornthe price and good view even for ordinary rooms above floor 5 ... Great pad tomenkot outdoors ( not a resort , so don't go with a mindset of being inside the property)

Reviewed June 19, 2022

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Thank you so much Khun Jinesh for such lovely review. We hope to see you again very soon and would love to have you back ! Stay safe !

Responded August 01, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Kamochanok from Thailand
Couple
Urban King Room
Stayed 1 night in December 2021

Amazing Stay with cheerful staffs!”

The hotel is beautiful and luxurious with parking space. Front receptionists are all very friendly and welcoming. Pool is big and their signature Hermann cocktail is definately a must-try! Definately will be back for Songkran!

Reviewed December 15, 2021

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Dear K’Kamochanok, Thank you for your kind review! We are so delighted that you enjoyed your stay with us. You may contact us through reservation@hermannhotel.com if you are interested in booking with us again as we offer our old customers exclusive offers! Looking forwards to your visit again very soon! Kind regards, Hermann Reservations Team

Responded December 15, 2021
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Grace from Thailand
Family with young children
Urban Twin Room
Stayed 1 night in December 2021

Beautiful View ”

Lovely room perfect for family and the view is very beautiful! Pool is so nice and my daughter loved the floaties. Breakfast is good too!

Reviewed December 22, 2021

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Thank you Khun Grace for your review! We are so happy you enjoyed your stay and hope you stay safe during this pandemic. Hope to see you and your lovely family in the near future. Hermann Reservations Team

Responded December 23, 2021
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Chung-Feng from Thailand
Business traveler
Urban King Room
Stayed 1 night in June 2022

Nice view , Nice room and friendly service”

I have been here many times. Everytime I feel I will come back again.

Reviewed July 01, 2022

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Dear Mr. Chung-Feng, Thank you for visiting us countless of times and giving us a lovely opportunity to fulfill your vacations. We hope to see you again and again from now and hope you stay safe!

Responded August 01, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Yenjit from Thailand
Couple
Urban Twin Room
Stayed 2 nights in December 2021

Recommend hotel!”

Nice hotel where feel like home and wonderful place and service

Reviewed January 03, 2022

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Dear K’Yenjit , thank you so much for your review. We hope to see you in the near future! Stay safe and sound. Hermann Reservations Team

Responded January 27, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
Steven from United States
Solo traveler
Urban Twin Room
Stayed 1 night in February 2022

Excellent!”

Great service, staff and room. Perfect for a simple restful getaway. Definitely recommended!

Reviewed February 18, 2022

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Thank you Mr. Steven for your kind review. We hope you come to visit us again soon. Stay safe ! Hermann Reservations Team

Responded February 18, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
phromphitak from Singapore
Solo traveler
Urban Twin Room
Stayed 1 night in April 2022

Beach and near city”

Actually not bad

Reviewed May 01, 2022

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Dear Khun. Phromphitak, Thank you so much for your review. We hope to welcome you back very soon. Stay safe and travels! Hermann Reservations Team

Responded May 02, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
10.0
Exceptional
jimmy from United States
Solo traveler
Urban Twin Room
Stayed 6 nights in January 2022

Exceptional”

Courteous and friendly staff

Reviewed February 09, 2022

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Dear Mr. Jimmy, We kindly appreciate your review and we look forwards to servicing you to our fullest. Thank you once again, and hope you have a safe and lovely week ahead! Kind regards, Hermann Reservations Team

Responded February 14, 2022
Hermann Hotel Pattaya (SHA Extra Plus)
8.0
Excellent
Siripattra from Thailand
Couple
Urban King Room
Stayed 1 night in November 2021

The hotel management system is not good.”

Check in at 2 pm, get into the room at 4.30, no advice where to eat breakfast, what time can eat, there are few staff at the counter. The separation of duties is not perfect, including the wifi system can't be connected. I want to improve about the management system for the hotel staff. Other than that it's ok.

Reviewed December 05, 2021

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Hello K'Siripattra, We would like to sincerely apologize for the inconvenience that you experienced. Thank you for your feedback as we will take our time to fully improve for future references. Kind regards, Hermann Hotel Team

Responded December 05, 2021
Hermann Hotel Pattaya (SHA Extra Plus)
6.4
Good
Nijanant from Thailand
Couple
Urban King Room
Stayed 1 night in November 2021

Poor operation for new hotel”

Apart from cleanliness the operation was very poor. - Seems impossible to contact the hotel through phone. No one ever picked up the phone. Once they answered the phone and promised me to get back to me about my forgotten necklace in the room, they never called back that I even send them an email and call back time after time. - On a busy weekend, one of the elevators was out of service and we had to wait forever just to get to our room. - breakfast took 45 mins to be ready eventhough they let us to choose a night before hand. - front staff (an elder guy especially) didn't handle the guest in a proper manner in terms of talking and informing about checking in and out. - valet and bell boy couldn't be bothered to offer any help with the bags or assist in anyway.

Reviewed November 28, 2021

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Dear K'Pin, We truly understand your frustrations and would like to sincerely apologise for all the inconveniences you faced. We will take the proper measures and investigate this matter. Due to the high season and full occupancy we also would like to apologise that you did not get the full service you expected. Regarding the necklace, we have already got back to you via email and have sent your necklace out 2 days after the day you checked out. Please check your email for the tracking number. Again we apologise for the inconvenience again, Hermann Hotel Team

Responded November 30, 2021
Hermann Hotel Pattaya (SHA Extra Plus)
6.8
Good
Alexei from Canada
Solo traveler
Urban King Room
Stayed 16 nights in December 2022

Good”

Old hotel, just lightly renovated. Not recommended for the asking price. Other hotels offer better choices.

Reviewed January 25, 2023

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8.8
Excellent
Agustia from Indonesia
Group
Urban Twin Room
Stayed 1 night in January 2023

Excellent”

Good loc and room sonbig

Reviewed January 11, 2023

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4.0
Doug from United States
Business traveler
Ocean King Room
Stayed 10 nights in December 2022

Uncomfortable and Disappointing Experience - no refund”

My planned 10 night stay at the Hermann Hotel Pattaya lasted 4 nights. I found the room to be uncomfortable. I had one working AC power outlet that supported only a 2 prong US plug. The bathroom and shower were tiny with minimal soap, no conditioner, and small towels. The bed was hard and unbearable to sleep on, even after they softened it with a topper. I woke up each morning with an aching back. The room was very generic and was not a space I wanted to spend any time relaxing. I complained multiple times and decided to move to another hotel, which cost less and was fantastic. To make matters worse, I requested from the Hermann Hotel and Agoda, a refund for the 6 nights I did not stay at the hotel. This was denied by both groups. Very disappointing... :(

Reviewed January 02, 2023

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8.4
Excellent
Timothy from Australia
Couple
Ocean King Room
Stayed 3 nights in December 2022

Excellent”

We stayed three nights and enjoyed the Hotel as a base to explore Pattaya. Most things we wanted to see were in walking distance. Cleanliness was ok, but you can start to see the black mould build-up in the wet room. When showering, the water went EVERYWHERE because the glass screen is just too short .... or the bathroom too small. First one can be fixed, second one not.

Reviewed December 27, 2022

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2.0
Thanath from Thailand
Couple
Ocean View Twin Room
Stayed 1 night in December 2022

Not recommended for who looking for good hotel near the beach”

First of all, Staff can't communicate in english, and room that i got is a little dirty, there are a leftover from last customer. The heater is broken in my room so it's hard to take a shower in cold weather. I'm so disappointed in this point. Moreover, the room price is high compared to nearby hotel.

Reviewed December 21, 2022

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