Exterior view, Grand Ion Delemen Hotel in Genting Highlands
2 Bedroom Suite - Guestroom, Grand Ion Delemen Hotel in Genting Highlands
Meeting room / ballrooms, Grand Ion Delemen Hotel in Genting Highlands
Garden, Grand Ion Delemen Hotel in Genting Highlands
Swimming pool, Grand Ion Delemen Hotel in Genting Highlands
Lobby, Grand Ion Delemen Hotel in Genting Highlands
Kitchen, Grand Ion Delemen Hotel in Genting Highlands

Removed from saved list

7.6Very good

21,412 reviews

21,412 reviews

Service 8.0
Cleanliness 7.7
Value for money 7.7
Facilities 7.6
Location 7.1
See map

7.1Very good

Location rating score

Very good location - 1.03 kilometers from city center
Parking
Available
Popular landmarks
Ripley's Believe It Or Not!
1.3 km
First World Plaza
1.4 km
Snow World
1.5 km
Sky Avenue
1.5 km
Genting SkyWorlds Theme Park
1.7 km
Closest landmarks
Gunung Hulu Kali
370 m
Highlands Mushroom
560 m
CIMB Bureau Exchange
680 m
Kolej Antarabangsa Genting
700 m
Highlands Boarding International School
720 m
Agoda Preferred

Grand Ion Delemen Hotel

Jalan Ion Delemen 1, Genting Highlands, Genting Highlands, Malaysia, 69000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Genting Highlands part of Genting Highlands, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Genting SkyWorlds Theme Park. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Great Breakfast

Great View

Great food & dining

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

38 travelers have booked today.

Value for money7.7
Distance to city center53km
Location rating7.1
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport43.0 km

Rooms available at Grand Ion Delemen Hotel

3 Bedroom Suite
...
  • Room size: 126 m²/1356 ft²
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
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2 Bedroom Suite
...
  • Room size: 77 m²/829 ft²
  • Balcony/terrace
  • 1 king bed & 2 single beds
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One Bedroom Suite
...
  • Room size: 47 m²/506 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Family Suite
...
  • Room size: 65 m²/700 ft²
  • Balcony/terrace
  • 1 queen bed & 1 bunk bed
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2-Bedroom Deluxe Apartment
...
  • Room size: 61 m²/657 ft²
  • Balcony/terrace
  • 1 double bed & 2 single bed...
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Studio
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 queen bed
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Deluxe Twin
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Double Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 double bed
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Studio Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 double bed or 2 single be...
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Two-Bedroom Apartment
...
  • Balcony/terrace
  • Non-smoking
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Frequently asked questions

What dining options are available at Grand Ion Delemen Hotel?

Start your day with Grand Ion Delemen Hotel's available cuisine and food options which includes a plethora of options such as International cuisine, Western cuisine,and Buffet in restaurant for you to decide on.

What types of entertainment are available at Grand Ion Delemen Hotel?

Grand Ion Delemen Hotel presents a number of entertainment facilities which includes karaoke and games room for your relaxation while remaining your stay here.

What public parks are in close proximty of Grand Ion Delemen Hotel?

While lodging at Grand Ion Delemen Hotel, enjoy your morning or evening stroll at nearby park such as Talking Garden.

What are the property's policies for children's bedding at Grand Ion Delemen Hotel?

Grand Ion Delemen Hotel's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do visitors normally stay at Grand Ion Delemen Hotel?

Verified past guests that have stayed at Grand Ion Delemen Hotel had an average nightly stay of 2 nights at this property.

What was the average room rate for Grand Ion Delemen Hotel been in the past month?

The typical room rate for Grand Ion Delemen Hotel in the past month is 350.39 MYR, compared to city's average of 398.42 MYR.

What is the typical rating that past Couples' have given to Grand Ion Delemen Hotel?

Past couple travelers that have stayed at this property have given Grand Ion Delemen Hotel an average rating of 7.6. You can look up on more in depth customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

What do local visitors think about Grand Ion Delemen Hotel?

Past local visitors that have stayed at this property have given Grand Ion Delemen Hotel an average rating of 7.1. You can look up on more detailed customer reviews, and responses for this property down in the review section.

What popular natural sightseeing attractions are near to Grand Ion Delemen Hotel?

Grand Ion Delemen Hotel is situated within Genting Highlands, which makes it suitably close to natural sights including Gunung Bunga Buah.

What time is check-in and check-out at Grand Ion Delemen Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.

What people love about Grand Ion Delemen Hotel

  • 8

    Very good
    Cleanliness

    "Generally clean apartment."

    Joyce

    |

    October 19, 2023

  • 10

    Exceptional
    Staff 

    "Clean room, friendly staffs, nice breakfast."

    TEIK

    |

    October 6, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Location near to the Resort World Genting, hotel room is clean and well maintained, pool is heated but can be improved, breakfast spread is good and served hot...."

    Hisham

    |

    September 9, 2023

Property ranking|Compared to 913 Genting Highlands properties
Room size
65 sqm.
Cheapest price score
Couples review score
7.8/10
Service score
8/10
Bigger than
96
%
of Genting Highlands properties
Better than
92
%
of Genting Highlands properties
Better than
84
%
of Genting Highlands properties
Better than
77
%
of Genting Highlands properties
More about Grand Ion Delemen Hotel

More about Grand Ion Delemen Hotel

Experience Luxury and Tranquility at Grand Ion Delemen Hotel

Nestled amidst the lush greenery of Genting Highlands, Malaysia, the Grand Ion Delemen Hotel offers a truly luxurious and tranquil escape. With its 5-star rating and stunning mountain views, this hotel is the perfect destination for both leisure and business travelers. Built in 2016 and last renovated in the same year, Grand Ion Delemen Hotel boasts modern architecture and contemporary design. With 1176 elegantly appointed rooms, guests can choose from a variety of options to suit their preferences. Each room is thoughtfully designed to provide utmost comfort and relaxation, ensuring a restful stay for every guest. Conveniently located just 53km away from the city center, this hotel offers a peaceful retreat away from the hustle and bustle of urban life. For those arriving by air, the hotel is approximately 105 minutes away from the nearest airport, making it easily accessible for travelers from around the world. Whether you're seeking a weekend getaway or a longer vacation, Grand Ion Delemen Hotel is the perfect choice to experience the beauty of Genting Highlands.

Endless Fun and Entertainment at Grand Ion Delemen Hotel

At Grand Ion Delemen Hotel, your entertainment needs are well taken care of with a range of exciting facilities. Whether you are a nature lover or a game enthusiast, this hotel has something for everyone. Step into the lush garden area and immerse yourself in the serene surroundings, perfect for a leisurely stroll or a picnic with loved ones. For those seeking indoor entertainment, the hotel boasts a well-equipped games room where you can challenge your friends or family to a friendly game of pool, foosball, or table tennis. The games room is designed to provide endless fun and laughter for guests of all ages. If you are in the mood for some singing and dancing, head over to the karaoke room where you can unleash your inner superstar. Equipped with state-of-the-art sound systems and a vast selection of songs, the karaoke room is the perfect place to showcase your vocal talents and enjoy a memorable night of entertainment. With its diverse range of entertainment facilities, Grand Ion Delemen Hotel ensures that your stay is filled with fun and excitement, leaving you with unforgettable memories.

Unleash Your Inner Athlete at Grand Ion Delemen Hotel's Sports Facilities

Grand Ion Delemen Hotel in Genting Highlands, Malaysia, offers an array of top-notch sports facilities that cater to every fitness enthusiast. Whether you are a gym junkie or an outdoor adventurer, this hotel has something for you. The fitness center at Grand Ion Delemen Hotel is equipped with state-of-the-art equipment, providing guests with a comprehensive workout experience. From cardio machines to weightlifting equipment, you can sculpt your body and boost your fitness levels in a modern and well-maintained environment. For those who prefer to embrace the great outdoors, the hotel offers access to breathtaking hiking trails. Nestled amidst lush greenery and picturesque landscapes, these trails provide the perfect opportunity to explore the natural beauty of Genting Highlands while getting your heart rate up. Whether you are a beginner or an experienced hiker, there are trails suited for all levels of fitness. Additionally, Grand Ion Delemen Hotel provides a complimentary fitness center for guests, ensuring that you can stay active and maintain your exercise routine even while on vacation. With a range of fitness equipment and facilities, you can break a sweat and stay in shape without any additional cost. Unleash your inner athlete at Grand Ion Delemen Hotel's sports facilities and experience a truly invigorating stay in Genting Highlands.

Convenience Facilities at Grand Ion Delemen Hotel

At Grand Ion Delemen Hotel, convenience is at the forefront of their offerings. With a range of facilities and services designed to make your stay as hassle-free as possible, you can truly relax and enjoy your time in Genting Highlands. Whether you need to freshen up your wardrobe or simply want to keep your clothes clean and crisp, the hotel's laundry service and dry cleaning options are readily available. For those who prefer to dine in the comfort of their own room, room service is just a phone call away, ensuring that you can satisfy your cravings without leaving the comfort of your luxurious accommodation. To ensure the safety of your valuables, the hotel provides safety deposit boxes for your peace of mind. The concierge is also on hand to assist with any requests or inquiries, making your stay even more convenient. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily browse the web or stay in touch with loved ones. For smokers, there is a designated smoking area where you can enjoy your cigarette without any inconvenience to others. Additionally, the hotel offers luggage storage, a convenience store, and daily housekeeping services to cater to all your needs throughout your stay.

Convenient Transport Facilities at Grand Ion Delemen Hotel

At Grand Ion Delemen Hotel, guests can enjoy a range of convenient transport facilities that make exploring Genting Highlands a breeze. Whether you're arriving from the airport or planning to venture out on exciting tours, the hotel has got you covered. For those arriving by car, the hotel offers a spacious car park onsite, ensuring that parking is never a hassle. This is especially convenient for guests who prefer the flexibility of having their own vehicle to explore the surrounding area at their own pace. Additionally, the hotel also provides a taxi service, making it easy to get around without the need to navigate unfamiliar roads or worry about parking. If you're looking to discover the best of Genting Highlands, the hotel also offers tours to popular attractions in the area. From the vibrant Chin Swee Caves Temple to the thrilling Genting Highlands Theme Park, these tours provide a hassle-free way to explore the region's highlights. With these transport facilities at your disposal, you can relax and focus on enjoying your stay at the Grand Ion Delemen Hotel.

Indulge in a Gastronomic Delight at Grand Ion Delemen Hotel

At Grand Ion Delemen Hotel in Genting Highlands, Malaysia, guests can enjoy a wide range of dining facilities that cater to every palate. Start your day with a scrumptious breakfast at the hotel's breakfast buffet, offering a variety of options to suit all tastes. Whether you prefer a hearty continental breakfast or a traditional Malaysian breakfast, there is something for everyone. For a quick bite or a casual meal, head to the coffee shop, where you can enjoy a selection of freshly brewed coffee, pastries, and light snacks. The coffee shop provides a cozy ambiance, perfect for catching up with friends or simply relaxing with a good book. If you're in the mood for a more formal dining experience, the hotel's restaurant offers a diverse menu featuring both local and international cuisines. Indulge in a gastronomic journey as you savor delectable dishes prepared by skilled chefs. The restaurant also caters to guests with specific dietary requirements, offering a range of halal options. For those who prefer to dine in the comfort of their own room, room service is available, allowing you to enjoy a delicious meal without leaving your doorstep. With daily housekeeping ensuring cleanliness and hygiene, you can relax and savor your meal in the privacy of your own space. Grand Ion Delemen Hotel's dining facilities provide a delightful culinary experience, ensuring that every guest's taste buds are satisfied. Whether you're looking for a quick snack, a leisurely meal, or a convenient in-room dining option, this hotel has it all.

Luxurious and Spacious Rooms at Grand Ion Delemen Hotel

Experience the ultimate comfort and luxury at Grand Ion Delemen Hotel with its wide range of room offerings. From the spacious 2 Bedroom Suites to the cozy Deluxe Twin rooms, there is a perfect accommodation option for every traveler. Indulge in the opulence of the 2 Bedroom Suites, featuring a generous floor area of 77 square meters. With a plush King Bed and 2 Single Beds, this suite is ideal for families or groups seeking ample space and privacy. For a more compact yet comfortable stay, the Deluxe Double Room offers a cozy retreat with its 23 square meters of space and a comfortable Double Bed. Booking your stay at Grand Ion Delemen Hotel through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's competitive rates, you can enjoy luxurious accommodations at unbeatable prices. Additionally, Agoda's user-friendly platform allows you to easily browse through the available room options, select your preferred dates, and secure your reservation in just a few clicks. Say goodbye to the stress of finding the perfect room and enjoy a seamless booking process with Agoda.

Experience the Ultimate Mountain Retreat at Genting Highlands

Nestled amidst the lush Titiwangsa Mountains, Genting Highlands is a breathtaking hill resort known for its cool climate and stunning natural beauty. Located just an hour's drive away from Kuala Lumpur, this enchanting destination offers a refreshing escape from the hustle and bustle of city life. At Genting Highlands, you'll find yourself surrounded by mist-covered peaks, verdant forests, and cascading waterfalls. The crisp mountain air and serene atmosphere make it an ideal retreat for nature lovers and adventure enthusiasts. Whether you're seeking a peaceful hike through the rainforest or an adrenaline-pumping experience at the theme parks, Genting Highlands has something for everyone. Aside from its natural wonders, Genting Highlands is also home to the iconic Grand Ion Delemen Hotel. Situated at an altitude of 6,000 feet, this luxurious hotel offers breathtaking panoramic views of the surrounding mountains and valleys. With its elegant rooms, world-class amenities, and exceptional service, Grand Ion Delemen Hotel provides the perfect base for exploring the wonders of Genting Highlands. So, come and experience the ultimate mountain retreat at Genting Highlands and create memories that will last a lifetime.

Traveling to Grand Ion Delemen Hotel in Genting Highlands, Malaysia

Welcome to Grand Ion Delemen Hotel, a luxurious retreat nestled in the breathtaking Genting Highlands of Malaysia. Getting to this stunning hotel is a breeze, thanks to the convenient access from several nearby airports. For international travelers, the nearest airport is Kuala Lumpur International Airport (KLIA), which is located approximately 90 kilometers away from Genting Highlands. Once you arrive at KLIA, you have several transportation options to reach Grand Ion Delemen Hotel. The most convenient and hassle-free choice is to book a private transfer or a taxi directly from the airport. This will ensure a comfortable and seamless journey, allowing you to sit back, relax, and enjoy the scenic views as you make your way up to the highlands. Alternatively, you can also take a bus or a train from KLIA to the Genting Highlands bus terminal, and then hop on a local taxi or shuttle to reach the hotel. Another option for travelers is Sultan Abdul Aziz Shah Airport, also known as Subang Airport. This airport is located approximately 80 kilometers away from Genting Highlands. Similar to KLIA, you can hire a private transfer or a taxi from Subang Airport to Grand Ion Delemen Hotel, or you can take a bus or a train to the Genting Highlands bus terminal and then proceed to the hotel using local transportation. No matter which airport you choose to arrive at, the journey to Grand Ion Delemen Hotel will be an exciting one, offering stunning views of the surrounding mountains and lush greenery. Once you reach the hotel, you will be greeted with warm hospitality, luxurious amenities, and breathtaking panoramic vistas. Whether you're visiting for a leisurely vacation, a romantic getaway, or a business trip, Grand Ion Delemen Hotel is the perfect choice for an unforgettable stay in Genting Highlands.

Explore the Exciting Landmarks near Grand Ion Delemen Hotel

Located in the heart of Genting Highlands, Grand Ion Delemen Hotel offers easy access to a variety of exciting landmarks and attractions. Just a short distance away, you will find the thrilling Genting SkyWorlds Theme Park, where you can immerse yourself in a world of fun and adventure. From exhilarating rides to captivating shows, this theme park promises an unforgettable experience for visitors of all ages. For those seeking a spiritual retreat, the Chin Swee Caves Temple is a must-visit attraction. Nestled amidst lush greenery, this stunning temple offers breathtaking views of the surrounding mountains and valleys. Take a leisurely stroll through the temple grounds, admire the intricate architecture, and soak in the serene atmosphere. If you're looking to beat the heat, head over to Snow World, where you can enjoy a winter wonderland experience right in the heart of Malaysia. Step into a world of ice and snow as you slide down icy slopes, build snowmen, and have snowball fights. It's the perfect place to escape the tropical heat and have some frosty fun. For those with a taste for the unusual, Ripley's Believe It Or Not! museum is just a stone's throw away. Explore the bizarre and extraordinary exhibits that will leave you amazed and intrigued. From shrunken heads to optical illusions, this museum offers a unique and mind-boggling experience. For a touch of glamour and excitement, the Genting Highlands Casino is just a short drive from the hotel. Try your luck at the gaming tables or enjoy a thrilling show at the nearby Genting International Convention Centre (GICC) or Arena of Stars. With a wide range of entertainment options, this area is a hub of excitement and entertainment. Other nearby attractions include Starworld Casino, Highlands Mushroom, and Casino De Genting. Whether you're a nature lover, thrill-seeker, or culture enthusiast, the surrounding landmarks and attractions near Grand Ion Delemen Hotel offer something for everyone. So, come and explore the wonders of Genting Highlands while enjoying a luxurious stay at this magnificent hotel.

Convenient Public Transport Stations near Grand Ion Delemen Hotel in Genting Highlands

Located in the heart of Genting Highlands, Grand Ion Delemen Hotel offers easy access to various public transport stations, ensuring a hassle-free exploration of the area. Just a stone's throw away from the hotel is the Genting Highlands Bus Terminal, making it incredibly convenient for guests to travel to and from the hotel. This bus terminal is well-connected to major cities in Malaysia, providing a seamless journey for those coming from Kuala Lumpur or other nearby destinations. Additionally, the Genting Skyway Cable Car Station is also within close proximity to the hotel. This iconic cable car station offers a breathtaking ride up to the peak of Genting Highlands, where guests can enjoy stunning panoramic views of the surrounding mountains and lush greenery. Whether you're looking to visit the famous Genting Highlands Resort or explore the various attractions in the area, the cable car station is a convenient and scenic mode of transportation. With these convenient public transport options just a short distance away, guests at Grand Ion Delemen Hotel can easily explore the wonders of Genting Highlands and its surrounding areas. Whether you prefer to travel by bus or take a thrilling cable car ride, the hotel's strategic location ensures a seamless and enjoyable travel experience.

Delightful Dining Options at Grand Ion Delemen Hotel

When it comes to dining, Grand Ion Delemen Hotel in Genting Highlands offers an array of delicious options right at your doorstep. Start your day with a freshly brewed cup of coffee at Starbucks Coffee, or indulge in a hotpot feast at Beauty In The Pot. For a diverse culinary experience, head to Coffee Terrace, where you can savor a wide range of local and international dishes. If you're in the mood for authentic Malaysian cuisine, Babajia is a must-visit, serving up traditional flavors in a cozy setting. Craving some Japanese ramen? Munakata Ramen is the place to go, offering a variety of flavorful broths and toppings. For a taste of Chinese cuisine, East Court Restaurant is a popular choice, known for its delectable dim sum and Cantonese specialties. The Olive is perfect for those seeking a fine dining experience, with its elegant ambiance and exquisite Mediterranean dishes. If you're looking for a quick bite or a casual meal, the Lobby Cafe is a great option, serving a variety of snacks and light meals. Pizza lovers will be delighted to find a Pizza Hut outlet conveniently located within the hotel. And for those who crave Korean fried chicken, Kyochon is just a short walk away. With such a diverse range of dining options, Grand Ion Delemen Hotel ensures that every palate is satisfied.

Shop 'til you drop at First World Plaza and Sky Avenue

Located in the heart of Genting Highlands, Grand Ion Delemen Hotel is surrounded by two prominent shopping landmarks - First World Plaza and Sky Avenue. First World Plaza is a vibrant shopping destination that offers a wide array of retail outlets, from fashion and beauty to electronics and souvenirs. With its colorful facade and bustling atmosphere, it is a popular spot for both locals and tourists alike. Sky Avenue, on the other hand, is a modern shopping complex that boasts a mix of luxury brands, international retailers, and trendy dining options. Whether you're looking for high-end fashion, unique gifts, or simply want to indulge in some retail therapy, these two shopping landmarks have got you covered. After a long day of shopping, you can easily retreat to the comfort of Grand Ion Delemen Hotel, where you can relax and unwind in style.

Affordable Luxury at Grand Ion Delemen Hotel

Escape to the stunning heights of Genting Highlands without breaking the bank at the Grand Ion Delemen Hotel. With an average price of just $81 per room, this luxurious hotel offers exceptional value for money compared to the city's average room price of $84. At Grand Ion Delemen Hotel, you can indulge in the ultimate comfort and style without compromising your budget. Each room is meticulously designed to provide a serene retreat, boasting modern amenities and breathtaking views of the surrounding mountains. Whether you're visiting for a romantic getaway or a family vacation, this hotel offers a range of room options to suit your needs, from cozy deluxe rooms to spacious suites. In addition to its affordable rates, Grand Ion Delemen Hotel also offers an array of world-class facilities and services. Relax and rejuvenate at the luxurious spa, take a dip in the infinity pool overlooking the lush landscape, or savor delectable cuisine at the hotel's restaurants. With its convenient location near popular attractions such as the Genting Highlands Theme Park and the Skytropolis Indoor Theme Park, Grand Ion Delemen Hotel is the perfect choice for travelers seeking both affordability and luxury in Genting Highlands.

Fantastic Experiences and Friendly Staff

Guests of Grand Ion Delemen Hotel in Genting Highlands, Malaysia have expressed their love for the place, staff, and overall experiences. They were impressed by the cleanliness of the hotel and the friendliness of the staff. The breathtaking views from the hotel were highly praised, and the staff were commended for their helpfulness. Families with children particularly enjoyed the warm water pool, which was a hit with the kids. Guests also appreciated the clean rooms, great views, delicious breakfast, and the friendly service provided by the staff. With such positive reviews, it's no wonder that guests are eager to return and stay at this remarkable hotel.

A Luxurious Escape with Exceptional Service

Grand Ion Delemen Hotel in Genting Highlands, Malaysia, has received rave reviews from its satisfied guests. With an impressive overall rating of 7.6, this hotel offers a truly memorable experience for its visitors. One of the standout features of Grand Ion Delemen Hotel is its excellent value for money, as reflected in its impressive rating of 7.7 for value. Guests are delighted by the quality of service and amenities provided at a reasonable price. Whether you are traveling for business or leisure, this hotel offers great value for your stay. The hotel's facilities also receive high praise, with a rating of 7.7. From the moment you step into the elegant lobby, you'll be impressed by the range of amenities available. Whether you want to relax by the outdoor pool, work out at the fitness center, or indulge in a pampering session at the spa, Grand Ion Delemen Hotel has it all. The well-maintained facilities ensure that every guest's needs are met, making for a truly enjoyable stay. Cleanliness is another aspect that guests appreciate about this hotel, with a rating of 7.7. The rooms and common areas are kept spotless, providing a comfortable and hygienic environment for guests. The attention to detail in maintaining cleanliness adds to the overall positive experience at Grand Ion Delemen Hotel. While the hotel's location receives a slightly lower rating of 7.1, the exceptional staff performance more than makes up for it with a rating of 8.0. The friendly and attentive staff go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment you arrive until the time of your departure, the staff at Grand Ion Delemen Hotel will make you feel like a valued guest. Overall, Grand Ion Delemen Hotel is a luxurious escape that offers exceptional service and value for money. With its impressive facilities, cleanliness, and outstanding staff performance, this hotel is a top choice for travelers seeking a memorable stay in Genting Highlands, Malaysia.

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Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Breakfast

655 mentions

Housekeeping

294 mentions

Swimming Pool

205 mentions

View

94 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Hiking
  • Karaoke
  • Swimming pool [indoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Vegetarian
Restaurants on site
Kembali Kitchen
  • Cuisine: Asian, Chinese, International
  • Menu: Buffet
Dakka Station
  • Cuisine: Malaysian
  • Menu: Buffet

Location

Jalan Ion Delemen 1, Genting Highlands, Genting Highlands, Malaysia, 69000
Very good
Location

7.1

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    43.0 km
  • Kuala Lumpur International Airport (KUL)
    77.5 km
Public transportation
  • Genting Highlands Bus Terminal
    1.6 km
  • Genting Skyway
    3.8 km
Hospital or clinic
  • Clinic Genting
    1.4 km
Shopping
  • First World Plaza
    1.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    1.4 km

What's nearby

Popular landmarks
  • Ripley's Believe It Or Not!
    1.3 km
  • First World Plaza
    1.4 km
  • Snow World
    1.5 km
  • Sky Avenue
    1.5 km
  • Genting SkyWorlds Theme Park
    1.7 km
  • Skyway
    2.2 km
  • Chin Swee Caves Temple
    2.3 km
  • Masjid Yayasan Mohamed Noah
    3.6 km
  • Genting Strawberry Leisure Farm
    4.5 km
  • Gunung Bunga Buah
    8.4 km
Nearby landmarks
  • Gunung Hulu Kali
    370 m
  • Highlands Mushroom
    560 m
  • CIMB Bureau Exchange
    680 m
  • Kolej Antarabangsa Genting
    700 m
  • Highlands Boarding International School
    720 m
  • Genting Highland Post Office
    1.0 km
  • Genting Hotel
    1.3 km
  • Genting Bowl
    1.3 km
  • Ripley's Believe It Or Not!
    1.3 km
  • First World Plaza
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 4 years old will receive breakfast free of charge.
  • Children 4-12 years old will be charged 50 % of the adult price for breakfast.
  • In compliance with the policy of the Malaysian Government, a Tourism Tax of MYR 10 nett per room per night will be imposed on all foreign guests. This ruling shall be effective as of September 1, 2017, and will be reflective separately in the room bill and/or room rate. Malaysians are exempted from paying the levy.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center53km
  • Travel time to airport (minutes)105
Extras
  • Breakfast charge (unless included in room price)60 MYR
The property
  • Number of restaurants3
  • Number of rooms 1176
  • Room voltage240
  • Year property opened2016
  • Most recent renovation2016

Property announcements

In accordance with the NSW Public Health Order, from October 11, 2021 until December 1, 2021 property will be required to confirm the vaccination status of guests upon check in. Property is required to sight vaccination certificates or medical exemption forms at the property and in the restaurant and bars.

Sustainability Tax (Local Government Fee)
As of March 01, 2022, the Pahang state government has introduced a mandatory sustainability tax of RM 3.00 per room per night for all hotels in Pahang. This tax is payable upon arrival or departure at the hotel and is not included in the room rate.

Reviews of Grand Ion Delemen Hotel from real guests

Provided by verified guests of Agoda
Service8.0
Cleanliness7.7
Value for money7.7
Facilities7.6
Location7.1
High score for Genting Highlands
Rating
9+ Exceptional (1,958)
8-9 Excellent (971)
7-8 Very Good (1,783)
6-7 Good (751)
<6 Below Expectation (2,288)

Show reviews that mention 

Showing 7,751 verified guest comments
12345
10.0
Exceptional
Atif from Singapore
Family with young children
Deluxe Double Room
Stayed 3 nights in September 2022

Exceptional”

Excellent hotel with excellent location located ,extremely clean & comfortable . Upon arrival we were warmly welcomed by the friendly reception staff. Would definetely recommend this hotel to everybody! It's a true sample of excellent hospitality. Thank you again for going just that little step extra for the guests!

Reviewed May 07, 2023
10.0
Exceptional
Thanaporn from Thailand
Couple
Deluxe Double Room
Stayed 1 night in May 2023

Exceptional”

The hotel is a bit far from genting avenue but there is a shuttle bus. The reception is really friendly and kind. They give the good advices and anything I want to know. The view is amazing and the room is comfortable and clean.

Reviewed May 12, 2023
9.6
Exceptional
Adeline from Singapore
Couple
Studio Deluxe Room
Stayed 2 nights in December 2022

Clean, spacious, but abit inconvenient ”

Stayed on New Years Eve , 3D2N. We were allowed to check-in 30mins earlier as there were many people waiting for check-in. We were also allowed to keep our luggages with them before the check-in timing (we reached 9hrs before check-in time). Hotel staff were very helpful and nice. My boyfriend and I stayed in tower 2, level 15, studio apartment. The room is very spacious, clean equipped with many facilities. Everything is in good condition except a few minor flaws such as the door’s handle lock, balcony light, noisy aircon. A suggestion is to have extra tissue and toilet paper. Our room did not have tissue so we had to use ours. However, these were not an issue. The bed, towels, sofa were all clean. Toilet necessities such as shaving kits, toothbrushes, vanity kit, comb, haircap, etc were provided. Hairdryer and iron is working well. No nasty smell in toilet and heated water is extremely hot. The view is great and food was nice too! The mini mart in between tower2&3 has so much good stuff! Oasis Poolside Bar serves the best nasi lemak too! Heated swimming pool is working too. Bus transportation was swift and easy. I will gladly pay the 6RM instead of paying 30RM for a taxi (which i did) 😢 Easy to book and not much of a hassle. Bus tickets are released on midnight everyday. Came to this hotel not expecting much after reading the reviews. But it wasn’t so bad afterall! I would give this a 3.5/4-star SG standard. Think it really depends on luck from which room u get! I had an enjoyable stay at Grand Ion Delemon Hotel. Hope to be back if there’s a next time!

Reviewed January 10, 2023
10.0
Exceptional
Jamille from Malaysia
Solo traveler
Deluxe Twin
Stayed 3 nights in December 2021

Dec 2021 Getaway”

Arrived at Awana via Bus Check in time @ 1pm Shuttle Service - the hotel provides this service. Went to the First World Hotel Lobby @ 12.30 pm. The shuttle arrived and left on time. You can easily spot it as the van has the hotel’s name on it. It is a 15-min ride to the hotel. Payment is only RM 5 per ride. From hotel to First World Lobby - available from 10am til late night From First World Lobby to hotel - 10.30am til late night It is subject to change. Please check with the hotel directly. It doesn’t matter if you are the only passenger, it will leave on time. You may pay with the driver or at the hotel reception. However, I suggest you pay directly at the reception as they will issue you a receipt. For peak days like holidays or weekends, it would be better to make a reservation at your preferred time as the seats are limited. During the time of my stay, they only have 1 shuttle running. Not sure, if there are more. If I forget to schedule the return to the hotel, I just ride the shuttle anytime I want as long as it is not full, the driver will allow you. Looking back, this service makes everything convenient as I don’t need to think about how to go to/fro the hotel. Staffs are friendly and respond politely. Location It is very good as it is away from the crowd and it's peaceful. You don’t need to turn on the aircon as the weather is very cold. Room: It was kept in good condition. The room phone was not working. So I communicated with them via WhatsApp. They would acknowledge it and respond to your need the soonest. They also fixed my room phone as requested. Should you need anything fixed or need more toiletries, once you call the reception they respond quickly. My balcony door lock was broken. After reporting it and I came back from the mall, it was already fixed. On my first day, they knocked on my door and ask if I need additional water, tea or toiletries, etc. which they can provide you. However, the staff that knocked on my door was not wearing any mask,

Reviewed March 28, 2022
10.0
Exceptional
Yong from Singapore
Group
Deluxe Double Room
Stayed 2 nights in June 2022

Value for money for such a clean and nice place”

Check in was swift and smooth. About 5 mins and I’m handed the keycards to my rooms! The place accomodates free parking as well, just have to bring your TnG cards to the front desk for them to validate and that’s it! Our rooms were in Tower 4 so its a little bit of walking and taking of lifts to reach Tower 4 but sometimes we get free buggy rides from entrance to Tower 4 :) Food is alright in their breakfast. Quite a variety of asian cuisine and overall acceptable! Staffs were very professional and polite, plus points for that. However, the hotel is situated higher than FirstWorld. So you’d have to either drive down or hire the Taxi/Limo down to FirstWorld. There are ready taxi/limo services and its about RM40 (4-5Pax) usually and RM60 (just +RM20 on top of original) for past midnight. Side note: They are also undergoing sales for their Residential side of the property: Grand Ion Majestic(?). Cool stuff to look at haha.

Reviewed June 16, 2022
12345
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