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EQ Kuala Lumpur
EQ Kuala Lumpur
EQ Kuala Lumpur
EQ Kuala Lumpur
EQ Kuala Lumpur
EQ Kuala Lumpur
EQ Kuala Lumpur

Removed from saved list

9.2

Exceptional

2,533 reviews

2,533 reviews

Housekeeping54
View53
Breakfast21
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Ruums

170 m

Legends

170 m

Parkson Kajang

210 m

La Queen

220 m

SevenAteNine

230 m

Popular landmarks
Aquaria KLCC

420 m

Petronas Twin Towers

610 m

Pavilion Kuala Lumpur

620 m

KLCC Park

640 m

Menara Kuala Lumpur

650 m

Closest landmarks
Fitness First

80 m

Thetole Acupuncture & Herbal Medical Centre

180 m

The dentist @ KL

230 m

Healy Mac's (KLCC)

270 m

Ava Bistro

290 m

EQ Kuala Lumpur

Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Kuala Lumpur

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Sauna

Luggage storage

Cash withdrawal

This property is in high demand!

29 travelers have booked today.

Value for money9.0
Distance to city center2 km
Location rating9.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.6 km

Rooms available at EQ Kuala Lumpur

Premier King Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Suite Room
...
  • Room size: 71 m²/764 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Queen - Double
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Deluxe Twin Towers View King Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier King Infinity
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier King Club
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe King Club
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Studio Suite Club
...
  • Room size: 71 m²/764 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does EQ Kuala Lumpur have a hot tub?

EQ Kuala Lumpur does not have a hot tub.

What time is check-in and check-out at EQ Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to EQ Kuala Lumpur?

EQ Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 280 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, EQ Kuala Lumpur has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at EQ Kuala Lumpur?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at EQ Kuala Lumpur. A selection of food types including western, full american, halal and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 94 MYR if not included in the room rate.

What are my dining options at EQ Kuala Lumpur?

EQ Kuala Lumpur features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at EQ Kuala Lumpur?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at EQ Kuala Lumpur. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at EQ Kuala Lumpur?

On-site venues and convenient event services make EQ Kuala Lumpur an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at EQ Kuala Lumpur?

EQ Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to EQ Kuala Lumpur?

The closest train, metro, or bus station is Raja Chulan Monorail Station, 240 m away from EQ Kuala Lumpur.

What restaurants are nearby EQ Kuala Lumpur?

EQ Kuala Lumpur’s neighborhood is Kuala Lumpur City Centre which includes popular restaurants such as Nipah at EQ, Scoop and Lobby Lounge at Renaissance Kuala Lumpur Hotel.

What popular shopping places are close to EQ Kuala Lumpur?

Located in the Kuala Lumpur City Centre area, EQ Kuala Lumpur is close to great shopping choices like Suria KLCC, Parkson Kajang and CHARISMA jewellery.

What are popular attractions near EQ Kuala Lumpur?

EQ Kuala Lumpur’s location in the Kuala Lumpur City Centre neighborhood makes it close to famous attractions including Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur.

What popular natural sightseeing spots are close to EQ Kuala Lumpur?

EQ Kuala Lumpur is located within Kuala Lumpur City Centre, which makes it conveniently close to natural sights including Jelutong Tree and Camp ground.

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Explore the neighborhood

What people love about EQ Kuala Lumpur

  • 10

    Exceptional
    Staff 

    "The staff is incredible, the room is perfect, and they gave us a free upgrade for our honeymoon, food is delicious, 10 stars"

    Mohammad

    |

    September 22, 2022

  • 7.6

    Very good
    Cleanliness

    "Location is great, hotel is clean."

    Lau

    |

    September 18, 2022

  • 10

    Exceptional

    "Its great room"

    Manivannan

    |

    September 17, 2022

Overall rating:

9.2

Exceptional
2,533 reviews
Cleanliness
9.6
Facilities
9.3
Location
9.3
Read all reviews >
What travelers say they love:
Staff speaks good english as well.
Xin from Singapore
Solo traveler
More about EQ Kuala Lumpur

More about EQ Kuala Lumpur

EQ Kuala Lumpur

EQ Kuala Lumpur is the perfect choice for travelers who want to take in the sights and sounds of Kuala Lumpur. Experience an urban escape in Kuala Lumpur with a stay at EQ Kuala Lumpur, with its exceptional location right in the city center. Access is everything, and you'll get the most of while staying only 8.2 km from Terminal Bersepadu Selatan and its easy transportation options.
EQ Kuala Lumpur offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by EQ Kuala Lumpur makes it easy to plan your day trips, sightseeing, and more around Kuala Lumpur.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the EQ Kuala Lumpur.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at EQ Kuala Lumpur provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at EQ Kuala Lumpur are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at EQ Kuala Lumpur. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. EQ Kuala Lumpur caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
EQ Kuala Lumpur offers unique recreational opportunities for all guests. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

An array of attractions are a must-see while visiting Kuala Lumpur. Be sure to visit Menara Kuala Lumpur located 640 m away, an item on every checklist of those who travel to Kuala Lumpur.

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Amenities and facilities
Exceptional
Facilities

9.3

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Accessible toilet
  • Accessible vanities
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Carbon monoxide detector
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily newspaper
  • Desk
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Fruits/snacks
  • Hair dryer
  • Hand sanitizer
  • High floor
  • Hypoallergenic
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Location
Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250
Exceptional
Location

9.3

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    17.6 km
  • Kuala Lumpur International Airport (KUL)
    45.7 km

Public transportation

  • Raja Chulan Monorail Station
    250 m
  • Bukit Nanas Monorail Station
    650 m

Hospital or clinic

  • Thetole Acupuncture & Herbal Medical Centre
    180 m

Shopping

  • Pavilion Kuala Lumpur
    620 m

Convenience store

  • 7 Eleven
    200 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • KLCC - Bukit Bintang Pedestrian Walkway
    330 m
  • Aquaria KLCC
    420 m
  • Petronas Twin Towers
    610 m
  • Pavilion Kuala Lumpur
    620 m
  • KLCC Park
    640 m
  • Menara Kuala Lumpur
    650 m
  • Jalan Alor
    650 m
  • Central Market
    1.8 km
  • Chinatown - Kuala Lumpur
    1.8 km
  • KL Bird Park
    2.7 km

Nearby landmarks

  • Fitness First
    80 m
  • Ruums
    170 m
  • Legends
    170 m
  • Thetole Acupuncture & Herbal Medical Centre
    180 m
  • Parkson Kajang
    210 m
  • La Queen
    220 m
  • SevenAteNine
    230 m
  • The dentist @ KL
    230 m
  • Raja Chulan Monorail Station
    250 m
  • Healy Mac's (KLCC)
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee280 MYR
  • Distance from city center2 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)94 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors51
  • Number of restaurants4
  • Number of rooms 440
  • Room voltage240
  • Year property opened2019
Property announcements

The spa is available from 10:00 AM to 10:00 PM.

Reviews of EQ Kuala Lumpur from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.6
Facilities9.3
Location9.3
Service9.4
Value for money9.0
High score for Kuala Lumpur
Rating
9+ Exceptional (322)
8-9 Excellent (31)
7-8 Very Good (28)
6-7 Good (13)
<6 Below Expectation (12)
Time of the year
Mar - May (134)
Jun - Aug (80)
Sep - Nov (84)
Dec - Feb (108)
All guests (1,184)
All room types
All languages

Show reviews that mention 

Showing 406 verified guest comments
12345
10.0
Exceptional
Hazirah from Malaysia
Couple
Deluxe King Room
Stayed 1 night in June 2020

The Best Staycation Ever!”

My husband and I stayed at the hotel for 1 night. Just for a short staycation and also to celebrate our first year wedding anniversary. Once we arrived, we were welcome by the staff and we feel so pleasant. The lobby was modern design and very welcoming. All the staff at the reception was good and treated us nicely especially Zaidi. He sent us to our room. And we were surprised that the hotel give us a surprise by setting the bed with love swan and rose petal and also delicious chocolate cake to celebrate our anniversary. So thoughtful and the room was spacious. The view from our room was spectacular. We can see the KLCC and the city. At night, the view become more breathtaking. The room was clean and the mini bar was complimentary. Overall, we have a good time there and for sure will come back for a longer stay to try the pool, since MCO due to Covid-19 the pool still close. Thank you EQ!

Reviewed June 23, 2020

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Dear Hazirah, Thank you for taking the time to rate and review us. We are so glad that you had a wonderful staycation with us for your anniversary. We are known for our warm Malaysian hospitality and delivering more than the expected. So thoughtful and the room was spacious. The view from our guest rooms are definitely incredible with the Petronas Twin Towers in view and we look forward to your next visit. Our pools are now open with a limit of 5 guests per session with bookings made, so please feel free to browse our website for more room promotions for your next stay with us! Warmest regards, Tiffany Chung Public Relations Manager

Responded August 16, 2020
EQ Kuala Lumpur
10.0
Exceptional
Nicky from Malaysia
Couple
Deluxe King Room
Stayed 2 nights in March 2021

Excellent Staycation with EQ”

“After almost few months movement control order, we decided to travel after the cases dropped some numbers. We visit to KL Tower to support our local tourism and check in to EQ hotel by the Stay and Exclusive package. Warm welcome by the front desk also direct us to our designated floor, which is 46 floor. The room was spacious and the Reservation staff assisted us to the room and explained further on the features of the room. The mini bar was Complimentary.😍 We also enjoyed the breakfast served at Nipah. The staff at the Pool,Spa & Gym area was very well train and helpful. Our room faces the KL Tower and the view was wonderful! Totally Exquisite Experience with EQ KL. Job well done there guys, keep it up! Hotel/room is clean and comfortable, the staycation there was lovely. Great views of KL.

Reviewed March 29, 2021

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10.0
Exceptional
LIM from Malaysia
Couple
Deluxe King Room
Stayed 2 nights in July 2020

Excellent 5 ⭐️ Hotel ”

Great hotel with friendly and helpful staff. The room was new , modern, excellent design, spotless clean and spacious bathroom. Love the bed so much , so comfortable. Location is awesome as well , walking distance to Pavilion. We had a great lunch time at Restaurant Nipah, food is good, staff is so friendly. Room service is excellent, food is yummy, price is quite reasonable. Relaxing body massage at level 29 Sanctum Spa. Beautiful Sky Bar at 51th floor , KLCC VIEW. This is the best hotel so far I stayed in KL. I will highly recommend this Hotel for Couple , Friends and Families. We had a relaxing and luxurious holiday. Will plan to stay for my next trip.

Reviewed July 24, 2020

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Dear valued guest, Thank you for taking the time to rate and review us. EQ is known for the warm Malaysian hospitality and quality service, and we are happy that you were able to experience this in your last visit! We have plenty to offer along with our strategic location in the center of the city, including award-winning dining and our Sanctum Spa that will put you completely at ease. Sky51 is the ultimate form of luxury and the panoramic view of the city is one of a kind. Nothing pleases us more than knowing that you had a wonderful experience with us and we really appreciate your kind words. We wish you a great weekend ahead and look forward to having you again. Warmest regards, Tiffany Chung Public Relations Manager

Responded July 24, 2020
EQ Kuala Lumpur
10.0
Exceptional
Lawrence from Singapore
Family with young children
Deluxe King Room
Stayed 2 nights in June 2022

Awesome and Classy room”

We had decided staying in EQ Kuala Lumpur in the end after comparing so many 5 star hotel in KL city. The room is very spacious ,classy, modern and clean. Bed pillows are comfy . They really take note of our special requests from Agoda booking unlike other hotels which I had experienced hardly bother. We been given on a higher level with a good Twin Tower view. Presented a small birthday cake , card and balloons in the room for my advance birthday celebration, thank you so much for that sweet attention. Breakfast buffet selection are very wide and delicious. Staffs whom we met are courteous and friendly. Location is pretty good as well. Highly recommended, we had made a good choice.

Reviewed June 22, 2022

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10.0
Exceptional
Yi from Malaysia
Group
Deluxe Queen - Double
Stayed 1 night in May 2022

Clean, new and strategic hotel”

My friends and I arranged for a one night staycation at EQ Hotel and we were very happy. The room was clean and new. Toilet was mould free. In general positive vibes. Later I found out from the front desk that the entire building was demolished in 2016 and the hotel reopened Mar 2019 for a year before Malaysia went into COVID-19 lockdown in Mar 2020. Hence, clean and new still! We could easily walk to KLCC and Pavilion. There is a nice pool which gives a good view of KL tower and a vitality pool which gives some form of hydrotherapy/massage. The service from every staff we met was polite and great! Highly recommended!

Reviewed May 23, 2022

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10.0
Exceptional
Ahmad from Malaysia
Family with young children
Deluxe Queen - Double
Stayed 2 nights in December 2020

Among the top in KL”

We thoroughly enjoyed our 2-nights stay. Everything from the reception to service staff were friendly, courteous and welcoming. Rooms were very clean and modern with a complimentary mini bar. They were nicely insulated from indoor/outdoor noise making sleep and rest very comfortable. Facilities like the pool were well staffed and maintained in accordance with the Covid-19 regulations. Ample parking and well lit. This is a true benchmark for other hotels in Malaysia.

Reviewed December 21, 2020

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Dear Ahmad, Thank you for taking the time to rate and review us. It really warms our hearts to know that you enjoyed your time with us and your compliments really motivate us to continue to strive for excellence in what we do. Our luxurious rooms were built with your comfort in mind with fantastic amenities included. We are taking safety and hygiene measures very seriously throughout the hotel and that also means limiting the number of guests in our facilities. We appreciate your kind words and look forward to having you soon again. Warmest regards, Tiffany Chung Public Relations Manager

Responded December 22, 2020
EQ Kuala Lumpur
10.0
Exceptional
Belle from Malaysia
Couple
Deluxe King Room
Stayed 1 night in June 2020

5 star”

Excellent service from valet to bell boy to receptionist. Everyone you met, they will greet you politely and even explain to you in details everything you need to know. I have never seen such a service from any hotel before. Just too bad the sky bar is close, pool is close. No more buffet breakfast, but the ala Carte breakfast is also good. Parking is complimentary, which is a plus! Bed is super comfortable, complimentary mini bar, spacious bathroom. I rate 5/5 for this hotel

Reviewed June 20, 2020

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Dear Belle, Thank you for taking the time to rate and review us. We appreciate your kind words and always make sure that our guests have an excellent experience with us from before they arrive and even after they leave. We are happy to let you know that our pools will be opening on the 1st of July and you may follow us on Facebook and Instagram for the latest updates on our facilities. We look forward to having you soon again at EQ. Warmest regards, Tiffany Chung Public Relations Manager

Responded June 27, 2020
EQ Kuala Lumpur
10.0
Exceptional
TEI from Malaysia
Couple
Deluxe Twin Towers View King Room
Stayed 1 night in October 2020

It was a great experiences while we stay in EQ Hotel.”

From the moment I stepped in the hotel, the first thing i noticed is their warm service. The hotel staff is friendly and helpful. The room is clean and spacious with a great KLCC view. Great food. I really enjoyed my morning breakfast. The location is great. I love how comfortable this hotel is and i highly recommend it. Thank you EQ.

Reviewed October 05, 2020

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Dear TEI, Thank you for taking the time to rate and review us. We are well-known for our warm Malaysian hospitality and our team really thanks you for mentioning how friendly and helpful they are. Our guest rooms are situated above Level 30 with incredible city views. We appreciate your feedback and look forward to having you soon again. Warmest regards, Tiffany Chung Public Relations Manager

Responded October 05, 2020
EQ Kuala Lumpur
10.0
Exceptional
Nursyidah from Malaysia
Family with young children
Deluxe King Room
Stayed 2 nights in August 2020

Extremely good service from the staff”

We were there during the long extended Merdeka weekend. We didn't the hotel to be full house but it was and the hotel managed the crowd and checked-in well. The hotel really focus on giving a personal touch on their service to the guests. The staff is always smiling and always at your service. However, for improvements the hotel might want to consider to impose "only those with proper swimming attire" to be allowed into the pool. When we were there, there were quite a number of guests wearing only normal tshirt n shorts. This is merely my personal opinion but somehow I feel that it kind of affect the "reputation" & "class" of the hotel. Other than that, everything is good. Tried the aromatherapy massage at the spa and it was good too.

Reviewed September 17, 2020

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Dear Nursyidah, Thank you for taking the time to rate and review us. Indeed we were very full and did our best to ensure our guests have a smooth check-in and stay with us. We are well-known for our warm, Malaysian hospitality, quality services and attention to detail. We have taken note of your suggestion about swimming attire and have shared this with the team for further improvement. Our award-winning spa has a lot to offer and we are very glad that you were able to enjoy your treatment. We look forward to having you soon again at EQ. Warmest regards, Tiffany Chung Public Relations Manager

Responded October 05, 2020
EQ Kuala Lumpur
10.0
Exceptional
Aiza from Malaysia
Couple
Deluxe Twin Towers View King Room
Stayed 2 nights in May 2022

The best! ”

I went to stay there for 3D2N for my honeymoon. I put in the remarks telling them that it was my honeymoon, and they made the sweetest swan couple kissing towels on our bed with rose petals and we even got one slice of cake (really good!) on the house! The bath tub was great, and the shower is amazing! The view is to die for! If you’re ever coming here for a vacay, do try staying at this hotel. The price is quite sky high but you get what you paid for and it’s totally worth the money!

Reviewed May 14, 2022

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10.0
Exceptional
Susan from Singapore
Couple
Deluxe Twin Towers View King Room
Stayed 2 nights in December 2021

Best stay in KL! Definitely come back for now”

Loved my 2 nights stay! They have a 24x7 gym and it’s huge! The swimming pool too small so I didn’t go in this pandemic as it was crowded! The staffs are ok especially kudos to housekeeping they kept your room well and organised our facial products (which get messy) tidy, change my wet slippers too! Breakfast selection is a no point to go for it. Restaurants staffs are not that helpful….parking is guarded well so no worries. They even had free limousine ride to and fro pavilion mall, which is awesome!!

Reviewed January 25, 2022

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Thank you for your wonderful rating and review! We are so glad to hear you had a wonderful experience and look forward to having you back again soon. Best wishes, Mindy Teh Director of Public Relations

Responded January 26, 2022
EQ Kuala Lumpur
10.0
Exceptional
Sutthiphong from Thailand
Couple
Deluxe King Room
Stayed 2 nights in July 2022

A very good hotel, very near to convenience sky walk”

The staffs are very attentive and polite. The hotel room is very clean and bright. Above standard breakfast, the location is good not as noisy as Bukit Bintan but yet very convenience only few steps walk from the KLCC skywalk to Pavilion. Roof-top bar offers a very beautiful KL city skyline.

Reviewed July 05, 2022

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10.0
Exceptional
Chai from Malaysia
Solo traveler
Deluxe Twin Room
Stayed 1 night in February 2022

Best services ”

It is worth to stay at EQ and particularly I like the staff very much. They are so friendly and helpful. A smile on their face made us feel warm. There were 2 of us travelling this round. My friend forgot about her iPhone charger and I called to front desk to see if I could borrow one. Unfortunately, there is no iPhone charger. The next morning, we approached the front desk again and the staff were kind enough to help my friend to charge her phone. Thank you very much. Overall, it is a good stay and definitely will come back.

Reviewed February 28, 2022

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We are so glad that you had a wonderful stay and that our colleagues tended to your requests swiftly. We pride ourselves in our EQ hospitality and will let our colleagues know they did an excellent job. See you back at EQ soon. Best wishes, Mindy Teh Director of Public Relations

Responded March 01, 2022
EQ Kuala Lumpur
10.0
Exceptional
Soo from Malaysia
Couple
Deluxe Twin Towers View King Room
Stayed 1 night in April 2022

Great Stay”

This is an excellent hotel. The room is clean,nice, silent and comfortable. Location to Pavillion shopping mall only take 10 min walk. There is a nice and beautiful skybar with liveband music. All staff members were professional and pleasant. We will definitely stay here again.

Reviewed April 11, 2022

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Thank you for your wonderful rating and review. We are very happy to hear you enjoyed your stay and that you found our service and amenities to be exceptional. We do look forward to seeing you back at EQ soon. Best wishes, Mindy Teh Director of Public Relations

Responded April 13, 2022
EQ Kuala Lumpur
10.0
Exceptional
Amber from Malaysia
Couple
Deluxe Twin Towers View King Room
Stayed 2 nights in November 2021

Highly recommended!!!!”

Definitely highly recommended to my fam and friends! The staffs at front desk are friendly and helpful. And of course the hotel room is awesome and the cleanliness is 👌🏻👌🏻💯 We got the KLCC view and high floor as requested. No flaws from my pov hehe

Reviewed December 06, 2021

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Thank you very much for your wonderful review. We are so glad to hear you had a lovely stay and hope to welcome you back soon! Best wishes, Mindy Teh Director of Public Relations

Responded December 07, 2021
EQ Kuala Lumpur
10.0
Exceptional
Muhammad from Malaysia
Couple
Deluxe Twin Towers View King Room
Stayed 1 night in November 2021

EXCELENT SERVICE”

I requested for some minor decor inside the room because I’m celebrating my wife birthday. The hotel actually me ny doing it and even gave a slice of cake. Thank you so much for making our stay a great experience, trully appreciate it. Very great service upon check in by Aslina and great service by Lenu took us up to our room gave a brief explanation. Wonderful service by all of your teams EQ, awesome experienced for me and my wife.

Reviewed November 28, 2021

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We are so glad you enjoyed your stay and that our EQ family went over and beyond to make it a great one. See you back again soon! Best wishes, Mindy Teh Director of Public Relations

Responded November 30, 2021
EQ Kuala Lumpur
10.0
Exceptional
Jiaqi from Malaysia
Couple
Premier King Room
Stayed 1 night in October 2020

Highly recommended in Town!”

Our check-in was smooth, greeted by friendly staffs [Literally every stuff you bumped into] Upon checking in, room was nothing but beyond what we could have imagine. We were escorted personally by Melissa (who checked us in) to our room and she briefed us on every single gadgets available. Greeted with a fancy bathroom tub with a KL tower view followed by bedroom with a KLCC view. It just enlighten our day as the sunlight graciously portray how a 5 star hotel room should look like. Highly recommended, it's worth every penny.

Reviewed October 11, 2020

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Dear Jiaqi, Thank you for taking the time to rate and review us. We are so glad you enjoyed your stay with us and that our servings and facilities were satisfactory. We really appreciate your kind words and look forward to your next visit. Warmest regards, Tiffany Chung Public Relations Manager

Responded October 11, 2020
EQ Kuala Lumpur
10.0
Exceptional
Aidil from Singapore
Couple
Premier King Room
Stayed 2 nights in June 2022

Good location to nearby mall and monorail station ”

EQ hotel is a newly revamped, state of the art modern design and room. Some room will face construction building with menara view and some room will face residential with petronas tower view. Breakfast is nice with alot of variety, KLCC, pavilion and bukit Bintang is just a 10min walk from EQ. Staff is superb from frontman till the room service. Enjoy my stay here and hope you will also

Reviewed June 20, 2022

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10.0
Exceptional
Amalina from Malaysia
Family with young children
Deluxe Twin Towers View King Room
Stayed 1 night in October 2021

Superb ⭐️⭐️⭐️⭐️⭐️”

From the check in to room to dining in and checkout the service from the staff was superb. I am truly satisfied with my stay here. Only the choices of breakfast was ok. Not so variety but all food was delicious. I did request for a small birthday deco in the room and they did very well with balloons and complimentary cakes. So delicious. Definitely will come again ⭐️⭐️⭐️⭐️⭐️

Reviewed October 19, 2021

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Thank you for your wonderful review and rating. We will act on your comment on breakfast immediately and look forward to welcoming you back at EQ soon! Best Wishes, Mindy Teh, Director of Public Relations

Responded October 25, 2021
EQ Kuala Lumpur
10.0
Exceptional
Joanne from Malaysia
Family with young children
Deluxe King Room
Stayed 1 night in March 2022

Amazing hotel”

The hotel room was clean and swimming pool view also amazing. The all staff are very friendly. The hotel also prepare us a small cake & swan towel design on bed. It really make my wedding anniversary trip more memorable and lovely moments. Great hotel to stay.

Reviewed March 24, 2022

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Thank you for your wonderful review and Happy Anniversary! We look forward to welcoming you back soon. Best wishes, Mindy Teh Director of Public Relations

Responded April 02, 2022
EQ Kuala Lumpur
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