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DoubleTree by Hilton Hotel Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur

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8.6

Excellent

11,953 reviews

11,953 reviews

Housekeeping261
Breakfast136
Shops41
See map

8.8

Excellent

Location rating score

Excellent location - 50 meters from city center
Exceptional for walking
Parking
FREE
Walkable places
The Intermark Mall

40 m

The Intermark

50 m

Ben’s Independent Grocer (B.I.G)

230 m

LUTH Building

250 m

The LINC

310 m

Popular landmarks
KLCC Park

860 m

Petronas Twin Towers

960 m

Aquaria KLCC

1.1 km

KLCC - Bukit Bintang Pedestrian Walkway

1.2 km

Pavilion Kuala Lumpur

1.6 km

Closest landmarks
Embassy of Greece

180 m

British High Commission

260 m

Bridge Bar (Level 28 G-Tower)

280 m

Embassy of France

290 m

Hsc Medical Center

350 m

DoubleTree by Hilton Hotel Kuala Lumpur

The Intermark, 348 Jalan Tun Razak, KLCC, Kuala Lumpur, Malaysia, 50400 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the KLCC part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

200 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

25 travelers have booked today.

Value for money8.5
Distance to city center1.00 Km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.9 km

Rooms available at DoubleTree by Hilton Hotel Kuala Lumpur

Excellent
Room comfort & quality

8.4

1 King Bed Executive Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Bed Deluxe Suite
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Bed Accessible Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Mountain View King Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Bed Terrace Suite
...
  • Room size: 111 m²/1195 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
2 Twin Beds Executive Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
1 King Bed Executive Suite
...
  • Room size: 62 m²/667 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Mountain View Twin Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
1 King Bed Guest Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Twin Beds Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at DoubleTree by Hilton Hotel Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree by Hilton Hotel Kuala Lumpur?

For those who wish to drive their own cars, DoubleTree by Hilton Hotel Kuala Lumpur has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at DoubleTree by Hilton Hotel Kuala Lumpur?

Start your mornings right, with the continental and buffet breakfast options offered at DoubleTree by Hilton Hotel Kuala Lumpur. Halal breakfast is available for guests. There's an additional charge of 64 MYR for adults and 32 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at DoubleTree by Hilton Hotel Kuala Lumpur?

DoubleTree by Hilton Hotel Kuala Lumpur features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at DoubleTree by Hilton Hotel Kuala Lumpur?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at DoubleTree by Hilton Hotel Kuala Lumpur. Small or intimate events like birthday parties and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at DoubleTree by Hilton Hotel Kuala Lumpur?

On-site venues and convenient event services make DoubleTree by Hilton Hotel Kuala Lumpur an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 160 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at DoubleTree by Hilton Hotel Kuala Lumpur?

DoubleTree by Hilton Hotel Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to DoubleTree by Hilton Hotel Kuala Lumpur?

The closest train, metro, or bus station to DoubleTree by Hilton Hotel Kuala Lumpur is Ampang Park LRT Station, 190 m away.

What restaurants are nearby DoubleTree by Hilton Hotel Kuala Lumpur?

Restaurants including Grandmama's Intermark KL, Lam's Kitchen and Ohla are popular in DoubleTree by Hilton Hotel Kuala Lumpur’s neighborhood which is known as KLCC.

What popular shopping places are close to DoubleTree by Hilton Hotel Kuala Lumpur?

Shopping options in DoubleTree by Hilton Hotel Kuala Lumpur’s KLCC neighborhood include Suria KLCC, The Intermark Mall and The LINC.

What are popular attractions near DoubleTree by Hilton Hotel Kuala Lumpur?

Guests at DoubleTree by Hilton Hotel Kuala Lumpur can easily visit Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur located in the KLCC area.

What popular natural sightseeing spots are close to DoubleTree by Hilton Hotel Kuala Lumpur?

DoubleTree by Hilton Hotel Kuala Lumpur’s nearby natural sights include Jelutong Tree and Camp ground located in the same KLCC area.

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Explore the neighborhood

What people love about DoubleTree by Hilton Hotel Kuala Lumpur

  • 9.6

    Exceptional
    Staff 

    "The hotel staffs is very polite and courteous."

    kah

    |

    August 8, 2022

  • 10

    Exceptional

    "This hotel is convenient for travellers."

    Rajkokila

    |

    August 7, 2022

  • 10

    Exceptional

    "Check-in and out were a breeze."

    Mimi

    |

    August 5, 2022

Overall rating:

8.6

Excellent
11,953 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.8
Read all reviews >
What travelers say they love:
The check-in was fast and efficient.
Tie from Malaysia
Couple
More about DoubleTree by Hilton Hotel Kuala Lumpur

More about DoubleTree by Hilton Hotel Kuala Lumpur

DoubleTree by Hilton Hotel Kuala Lumpur

DoubleTree by Hilton Hotel Kuala Lumpur is a distinct addition to Kuala Lumpur and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Access is everything, and you'll get the most of while staying only 9.2 km from Terminal Bersepadu Selatan and its easy transportation options.
All offerings provided by DoubleTree by Hilton Hotel Kuala Lumpur help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Kuala Lumpur is made even more convenient with the taxi and car hire services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the DoubleTree by Hilton Hotel Kuala Lumpur.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at DoubleTree by Hilton Hotel Kuala Lumpur. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at DoubleTree by Hilton Hotel Kuala Lumpur, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at DoubleTree by Hilton Hotel Kuala Lumpur. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. DoubleTree by Hilton Hotel Kuala Lumpur caters to its guests varied dietary restrictions with cuisine types such as halal available. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
At DoubleTree by Hilton Hotel Kuala Lumpur you can even have groceries delivered to your room with their convenient service.
A day in will be as fun as a day out with ranges of recreational activities offered at DoubleTree by Hilton Hotel Kuala Lumpur. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the salon, located right in the hotel. Don't forget to make a visit or two to the hotel's pool.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's library and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Kuala Lumpur. Be sure to visit Menara Kuala Lumpur located 2.0 km away, an item on every checklist of those who travel to Kuala Lumpur.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

161 mentions

Breakfast

138 mentions

Food & Dining

66 mentions

Internet

61 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • Hindi
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Grocery delivery
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathroom phone
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Dressing room
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • Ironing facilities
  • Laptop safe box
  • Laptop workspace
  • Microwave
  • Mini bar
  • Mirror
  • Non-smoking
  • On-demand movies
  • Pool facilities
  • Satellite/cable channels
  • Scale
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Axis Lounge

  • No additional information available

Cellar Door

  • No additional information available

Makan Kitchen

  • Cuisine: Local, Malaysian

The Food Store

  • No additional information available

Tosca

  • Cuisine: Italian
Location
The Intermark, 348 Jalan Tun Razak, KLCC, Kuala Lumpur, Malaysia, 50400
Excellent
Location

8.8

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    18.9 km
  • Kuala Lumpur International Airport (KUL)
    46.6 km

Public transportation

  • Ampang Park LRT Station
    190 m
  • LRT Train Station - Ampang Park
    200 m 3 min walk

Hospital or clinic

  • Hsc Medical Center
    350 m 3 min walk

Shopping

  • Pavilion Kuala Lumpur
    1.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • KLCC Park
    860 m
  • Petronas Twin Towers
    960 m
  • Aquaria KLCC
    1.1 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.2 km
  • Pavilion Kuala Lumpur
    1.6 km
  • Jalan Alor
    2.0 km
  • Menara Kuala Lumpur
    2.0 km
  • Central Market
    3.2 km
  • Chinatown - Kuala Lumpur
    3.3 km
  • KL Bird Park
    4.1 km

Nearby landmarks

  • The Intermark Mall
    40 m
  • The Intermark
    50 m
  • Embassy of Greece
    180 m
  • Ampang Park LRT Station
    190 m
  • LRT Train Station - Ampang Park
    200 m
  • Ben’s Independent Grocer (B.I.G)
    230 m
  • LUTH Building
    250 m
  • British High Commission
    260 m
  • Bridge Bar (Level 28 G-Tower)
    280 m
  • Embassy of France
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee340 MYR
  • Distance from city center1.00 Km

Extras

  • Breakfast charge (unless included in room price)64 MYR
  • Daily Internet/Wi-Fi fee49 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors34
  • Number of restaurants2
  • Number of rooms 538
  • Year property opened2010
  • Most recent renovation2010
Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of DoubleTree by Hilton Hotel Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.6
Location8.8
Room comfort and quality8.4
Service8.8
Value for money8.5
High score for Kuala Lumpur
Rating
9+ Exceptional (1,478)
8-9 Excellent (592)
7-8 Very Good (632)
6-7 Good (220)
<6 Below Expectation (249)
Time of the year
Mar - May (646)
Jun - Aug (788)
Sep - Nov (653)
Dec - Feb (1,084)
All guests (7,115)
All room types
All languages

Show reviews that mention 

Showing 3,171 verified guest comments
12345
10.0
Exceptional
TAY from Singapore
Family with young children
1 King Bed Deluxe Room
Stayed 1 night in July 2012

Great Location , Gd Facilities ”

Welcome Drink , Welcome Cookies and Free wifi

My stay at Doubletree by Hilton Kuala Lumpur Hotel was awesome. This is the 2nd time i stayed at this hotel. I only can say that It's the best Hotel i ever stay in KL For those who are going to KL , I recommend u to stay to this hotel. This Hotel located at the Good location with the Free shuttle bus to KLCC. Well not only that , This hotel contain of Helpful and friendly staff , Good service and a Good facilities =) U can also get to receive welcome cookies that cost S$3 while u check in. I received 3 cookies when i checked in =) OK .. End of comment. < I SINCERELY RECOMMEND THIS HOTEL FOR THOSE PEOPLE WHO GOING TO KL >

Reviewed July 26, 2012

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10.0
Exceptional
Abdul from Czech Republic
Solo traveler
1 King Bed Guest Room
Stayed 1 night in November 2020

Great first impression!”

I simply loved the upscale DoubleTree by Hilton Kuala Lumpur Hotel! Upon checked-in, a complimentary cookie was given, not just tasty and crunchy but warm it was! Superb! The hotel lobby atmosphere was premium and exclusive all the way up to the guest rooms. I had a King Bed and it was amazingly comfortable, I slept like a baby. The room size was simply perfect for me as a solo traveler but I might feel a little bit small for two people inside the room. The bathroom was small and the sewerage system was not well constructed, the shower room was literally flooded every time I had showers - the room number was 1710. The breakfast menu had a variety to choose from ranging from Continental, American, Natural Healthy, Malaysian, Indian and Chinese which I liked but the taste was mediocre. Customer service was excellent and kudos to the whole hotel team!

Reviewed November 27, 2020

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9.0
Exceptional
HUNG from Malaysia
Couple
2 Twin Beds Guest Room
Stayed 2 nights in December 2011

Nice hotel”

value for money

The DoubleTree by Hilton Kuala Lumpur hotel is 10 mins from the iconic Petronas Twin Towers, Kuala Lumpur Convention Center, tourist and shopping sites like Suria KLCC, Pavilion and Bukit Bintang. A 5-minute stroll under a covered walkway takes you to Ampang Park LRT metro station.

Reviewed January 24, 2012

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10.0
Exceptional
Puti from Indonesia
Solo traveler
1 King Bed Deluxe Suite
Stayed 2 nights in May 2017

Home Away from Home”

I was in KL for a bday weekend getaway and decided last minute to stay at Doubletree because of its location. And it was the best decision. Right from the start, I feel at home because of all the staff treated all the guest like royalty. Although there's a minor glitch during the checking-in process (my room wasn't ready and the staff at reception desk needed to call housekeeping for urgent cleaning - bear in mind that I checked-in at around 4PM), the way the staff handled the situation was calm, comforting, and professional. So I waited for a while while enjoying the signature Doubletree cookie (which I always look forward to in all other Doubletree properties), and another staff approached me and asked for my passport to check whether the room was ready (well basically I gave him my passport because my name is a bit unusual). And when he gave me my keys, he greeted me with the sweetest bday greeting I've had in a while. I couldn't remember his name for the life of me, but he was a skinny Indian guy that's really really sweet. So if anyone from the management team read this review, please kindly send my regards to your staff that really made my bday feels special. All in all, Doubletree by Hilton KL exceeded all my expectation. Keep up the great works and I'll definitely be coming back.

Reviewed May 08, 2017

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9.3
Exceptional
Sharifa from Singapore
Solo traveler
1 King Bed Guest Room
Stayed 1 night in August 2015

Oasis in busy KL; Very close to KLCC”

Location, bed, delicious food at reasonable prices

Stepping into the lobby of DoubleTree is like walking into a spa after a hard day. All things chaotic is shut away beyond the glass doors. Warm colours of the interiors (lobby, cafe, lounge) and smiling faces of the hotel staff puts me in a happy place from the first moment I stepped into the hotel. The room was large, clean. Bed super comfy & love the rain shower. Good fast wifi at cafe and lobby; payable in the room but it's ok - get a local SIM with data for RM35 (500MB) or RM70 (3GB) at KLiA & you are all set. I was pleasantly surprised by the warm cookie. So delicious that I bought another at the cafe. Must try are the muffins - the lemon ones disappear too quick! Well done to the concierge & porters there who are always ready with the smiles & greetings fist to heart. The check-in staff needs to ease up & smile more too. As a single female traveller, I felt safe in the hotel as there is key card access to all room floors. Hotel shares a building with the Intermark Mall - Food court, supermarket and cafes on levels below the hotel lobby. Huge sportswear store at factory prices there too. Tip - pastries @ hotel cafe go at 50% between 5-8pm. But you have to be quick. Traffic to front of hotel is crazy on Friday night. A girlfriend was crawling along for 45mins at 6pm to pick me up so be prepared if arriving around that time. Everyone wants to go to klcc for dinner & shop around that time. Walking distance from hotel via a pedestrian bridge is Ampang Park Train station. 1 stop (RM1) and you get to KLCC. Easy peasy.... Strongly recommended for families too - beautiful sea water pool! A must try - I did and it was a good swimming brisk laps there. But hurry down to grab the lounge beds - limited number! Gym is well equipped for those who must put in their 30 minutes a day.

Reviewed August 24, 2015

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9.3
Exceptional
Lim from Singapore
Family with young children
1 King Bed Deluxe Room
Stayed 2 nights in December 2011

Great rooms and service, but below-par check-in!”

rooms tastefully furnished, careline was great, turn-down service in the evenings.

the check-in counter staff were in a mess when we arrived - on the dot at 3pm. we were carrying quite a few items, but non of the indian porters offered any assistance, they just stood there staring into space. the check-in staff nora wanted us to wait an hour for the room, but was promptly refused by my travel partner - nora then went on to "coerce" us into twin bedrooms, insisting that those were what we booked, until i produced the agoda receipt stating otherwise. most unprofessional behavior, not to mention the fact that she was really slow! however, the stay (and the service) picked up from the point we got our keys and the yummy signature cookies (we bought 5 tins upon departure!). the rooms given to us were furnished adequately, temperature setting was comfortable, bathrooms were clean and everything works! while doubletree didnt boast klcc views, the landscape from my window was pleasant enough and we had a full view of the nye fireworks! :) the walkway afforded views of klcc's fireworks too, so it was awesome overall, really. the pillow selection was a nice touch, and hilton's careline was always at the ready to accede to our requests, albeit being a little tardy at times. evening came and we were pleasantly surprised to see that the staff has already performed a turndown service without us indicating so :) all in all, had a great 2 night's sleep in hilton doubletree. location was good enough especially since we drove up to kl, but do take note that they charge 10rm/night's stay for unlimited entries and exits for their carpark.

Reviewed January 06, 2012

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8.7
Excellent
Emil from Australia
Group
1 King Bed Deluxe Room
Stayed 3 nights in December 2012

Luxury at a great price”

Glass bathroom, bay windows, close to public transport

the king bed deluxe room at doubletree by hilton was spacious and the bay window provided a great view (even if we weren't staying on the best side of the hotel - the petronas towers were visible from the corridor on our floor). the hotel itself is very clean and the room's highlight must definitely be the glass bathroom (with a privacy screen). the hotel is less than 5 minutes walk from ampang park station on the putra terminal lrt line (one stop from klcc) and so is convenient for shoppers who'd rather avoid kl's taxis.

Reviewed January 01, 2013

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9.3
Exceptional
Chia from Malaysia
Couple
1 King Bed Deluxe Room
Stayed 5 nights in February 2013

Superb service in town hotel”

Staff Services

I have a pleasant stay in this double tree hotel (hilton) Kuala Lumpur. the room is very cozy & comfortable. It provides different type of pillows for own preference. The price if compared to other hotels nearby (same stars), I think it worth more than the price paid. The staff there are very helpful in helping me to settle my problem during the stay. I would pay a visit again if I travel to this area.

Reviewed March 03, 2013

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10.0
Exceptional
khim from Malaysia
Family with young children
2 Twin Beds Guest Room
Stayed 1 night in March 2014

veru good”

bathroom,sevices,cookie

Doubletree by Hilton Kuala Lumpur Hotel Room Type:2 Twin Beds Guest Room Advance Purchase Date of Stay:3/2/2014 - 3/3/2014 servies is very good

Reviewed March 08, 2014

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9.0
Exceptional
Yee from Malaysia
Couple
1 King Bed Guest Room
Stayed 2 nights in September 2015

One of the Best 5Star Hotel in Kuala Lumpur”

Comfort, Service, Location

Stayed 2 nights for my birthday celebration. Being a local from Kuala Lumpur I have stayed in most of the city hotels, this is still one of the most value for money stay. Room comfort, facilities, interior, food & dining all up to the Hilton standard of course, but above all, their customer service is one of the best i've encountered in Kuala Lumpur.

Reviewed September 22, 2015

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9.7
Exceptional
william from Philippines
Group
2 Twin Beds Guest Room
Stayed 2 nights in June 2012

Amazing staff hospitality.”

big room, superb pillows, awesome toiletries

staying at double tree by hilton at kuala lumpur was fantastic. The room was superb and offers the most relaxing place ever. The axis lounge drink was great and the band playing during our stay was fantastic. the staff were nice especially the front desks. the glass wall of the bathroom was simply oh! i would definitely go back here with my husband for our 2nd honeymoon.

Reviewed June 15, 2012

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8.8
Excellent
Shing from Malaysia
Business traveler
1 King Bed Guest Room
Stayed 1 night in August 2020

I will be back!”

Had to stay the night for a business event the next day. And didnt that hotels are usually equipped with centralized aircond causing the room to be slightly warm to sleep in at night, however Doubletree Hilton exceeded my expectations. It was really good and cooling. Great view from my room, very clean and spacious too! Unfortunately the channel selections are quite limited. Very close to klcc and super convenient with cafes and essential stores just nearby. Will definitely choose this hotel if i need to come back for my next business visit

Reviewed August 30, 2020

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9.0
Exceptional
LIVIA from Malaysia
Couple
1 King Bed Deluxe Room
Stayed 1 night in July 2013

Comfortable Stayed Always”

Clean, comfortable and Large room size.

It's not the first time I stayed with DoubleTree by Hilton KL, in fact almost once a month during the visits to KL. I used to stayed at the Doubletree by Hilton in London too, their service is always top and put guest in priority. Warm Chocolate cookies is given upon arrival, we never says NO to their yummy cookies, hehe!

Reviewed July 25, 2013

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10.0
Exceptional
Anil from India
Business traveler
1 King Bed Executive Room
Stayed 3 nights in June 2017

Perfect property for both Business and leisure travel”

An almost 5 star hotel located in the heart of Kuala Lumpur City with walking distance to Ampang Park shopping Center, MRT, KLCC and twin tower. The best part is the cookies that the hotel gives you upon arrival. It's just awesome. Rooms are big, staff is good and cooperative. Food is sumptuous. Overall sitting in a mall makes it a great choice for any and everyone.

Reviewed June 23, 2017

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9.0
Exceptional
Eric from Singapore
Couple
1 King Bed Deluxe Room
Stayed 1 night in January 2012

Great, Great Experience”

Wonderful Room, Great Service, Great Cookie and Breakfast

It was a delightful stay at Doubletree. The rooms were wonderfully crafted with their Sweet Dreams pillows. Extra pillows can be requested at no charge. When you arrive at the hotel, you are given one complimentary Chocolate Chip cookie. It should be warm and a simple and delicious way to welcome any guest. Their international breakfast covers a wide range of cuisine and tastes good as well. If you don't already have the breakfast option with the booking, you can always get it during check-in for RM40++. If you walkin, however, you'd have to pay RM55++. Room service is prompt, the staff are linguistically competent in English and always smiling. When we left, they even gave us another cookie each for free. Yes, it's just a cookie but it really shows how they are willing to do little things like these to try and make your day. The location is perpendicular to Jalan Ampang station. It is a station's distance away from the KLCC station where you can find the Twin Towers and such, but other than that it is really a hotel that shouldn't be missed at all.

Reviewed January 07, 2012

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8.3
Excellent
MELODIE from Philippines
Business traveler
1 King Bed Guest Room
Stayed 1 night in November 2013

GOOD LOCATION HOTEL”

LOCATION, GOOD SERVICE AND BIG ROOMS

DOUBLETREE BY HILTON KUALA LUMPUR HOTEL IS CENTRALLY LOCATED WITHIN THE CITY AND HAS A GOOD SERVICE. THE ROOM IS BIG AND THE STAFF ARE FRIENDLY AN VERY HELPFUL. BREAKFAST IS OK TOO.IT IS NOT VERY CHEAP THOUGH.

Reviewed December 02, 2013

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9.7
Exceptional
Wei from Malaysia
Couple
1 King Bed Guest Room
Stayed 1 night in December 2014

Great Location hotel that near KLCC”

Great location, fantastic breakfast, Convenient

We like Doubletree Hilton very much, the room is clean and comfortable. The hotel located near to KLCC. In the same building, we have many choices of food like Chinese, Japanese, café, western dining and some local delicacy.

Reviewed October 16, 2015

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10.0
Exceptional
WONG from Malaysia
Couple
1 King Bed Deluxe Room
Stayed 2 nights in December 2012

love the hotel room”

good location

we love the hotel. great location, great room, great service, great breakfast, great klcc view, great welcome cookie, great lounge, great pool, great staff, great toiletries given (crabtree and evelyn)... and we missed it a lot! look forward for next stay at this great hotel at great city, kuala lumpur, beautiful malaysia.

Reviewed January 02, 2013

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10.0
Exceptional
Sonia from Malaysia
Couple
2 Twin Beds Guest Room
Stayed 1 night in October 2020

Best Customer Service!”

I would definitely stay in double tree Hilton Kuala Lumpur again mainly because of their customer service. They have assisted my enquiries be it from agoda chat group to the hotel efficiently and effectively . I would like to thank Kim, Ganesh and mustaqim for everything they have done during my stay. Great job!

Reviewed October 04, 2020

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9.2
Exceptional
Merlyn from Philippines
Couple
1 King Bed Guest Room
Stayed 3 nights in December 2017

Hospitality at its Finest”

I kinda arrived past midnight in Kuala Lumpur. The receptionist was very welcoming and immediately provided us the complimentary Hilton Cookies and drinks. We are checked-in in the member rooms and was even given a free WIFI password. Overall we had a great stay.

Reviewed February 13, 2018

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