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DeFace Platinum Kuala Lumpur
DeFace Platinum Kuala Lumpur
DeFace Platinum Kuala Lumpur
DeFace Platinum Kuala Lumpur
DeFace Platinum Kuala Lumpur
DeFace Platinum Kuala Lumpur
DeFace Platinum Kuala Lumpur

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8.4

Excellent

3,666 reviews

3,666 reviews

See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
A'Famosa Theme Park

170 m

Hard Rock Café

370 m

Malaysian Travel Business

390 m

Maison Bar

390 m

Quill City Mall

400 m

Popular landmarks
Menara Kuala Lumpur

620 m

Petronas Twin Towers

910 m

KLCC - Bukit Bintang Pedestrian Walkway

1.1 km

Aquaria KLCC

1.2 km

KLCC Park

1.3 km

Closest landmarks
Tourist Police

380 m

Malaysian Tourism Centre

400 m

Jalan Thamby Dollah

470 m

SaVanh

480 m

Ivy

480 m

2021

DeFace Platinum Kuala Lumpur

THE PLATINUM SUITES ,1020 Jalan Sultan Ismail, 50250 Kuala Lumpur, KLCC, Kuala Lumpur, Malaysia, 50250 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in KLCC, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transport

Excellent view

250 meters to public transportation

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Valet parking

Complimentary WIFi in all rooms

Front desk [24-hour]

Luggage storage

Exercise area

Swimming pool [outdoor]

Kitchen

Room service [24-hour]

This property is in high demand!

18 travelers have booked today.

Value for money8.5
Distance to city center1km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.1 km

Rooms available at DeFace Platinum Kuala Lumpur

3 Bedroom Executive Suite
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
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2 bedroom Deluxe Suite
...
  • Room size: 95 m²/1023 ft²
  • City view
  • 1 king bed & 1 single bed
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2 Bed Room Premium
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 queen bed and 1 king bed
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1 Bed Room
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed
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2 Bedroom Executive
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 king bed & 1 queen bed
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1 Bedroom Executive Suite, 1 King
...
  • Room size: 70 m²/753 ft²
  • Non-smoking
  • 1 king bed
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Three-Bedroom Apartment
...
  • Room size: 165 m²/1776 ft²
  • 3 bathrooms
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Two-Bedroom Apartment
...
  • Room size: 138 m²/1485 ft²
  • 2 bathrooms
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3 Bedroom Luxury Suite
...
    Enter dates to see prices
    Executive Two Bedrooms Apartment (No Window)
    ...
      Enter dates to see prices

      Frequently asked questions

      Does DeFace Platinum Kuala Lumpur have a hot tub?

      DeFace Platinum Suites does not have a hot tub.

      What time is check-in and check-out at DeFace Platinum Kuala Lumpur?

      Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to DeFace Platinum Kuala Lumpur?

      For those who wish to drive their own cars, DeFace Platinum Kuala Lumpur has a car park right on site for maximum convenience. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at DeFace Platinum Kuala Lumpur?

      Wake up to a great buffet breakfast at DeFace Platinum Kuala Lumpur.

      What are my dining options at DeFace Platinum Kuala Lumpur?

      To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      What is the smoking policy at DeFace Platinum Kuala Lumpur?

      DeFace Platinum Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What is the closest train, metro, or bus station to DeFace Platinum Kuala Lumpur?

      Bukit Nanas Monorail Station is the closest train, metro, or bus station, about 260 m away from DeFace Platinum Kuala Lumpur.

      What restaurants are nearby DeFace Platinum Kuala Lumpur?

      DeFace Platinum Kuala Lumpur is located in KLCC, famous for good restaurants such as Deep Blue, Tangerine and Melting Pot Cafe.

      What popular shopping places are close to DeFace Platinum Kuala Lumpur?

      DeFace Platinum Kuala Lumpur is located in KLCC area which features shopping places such as Suria KLCC, CHARISMA jewellery and Abee Rugs.

      What are popular attractions near DeFace Platinum Kuala Lumpur?

      DeFace Platinum Kuala Lumpur is located in KLCC area, which is famous for attractions such as Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur.

      What popular natural sightseeing spots are close to DeFace Platinum Kuala Lumpur?

      DeFace Platinum Kuala Lumpur is located in the KLCC area, which is famous for natural sightseeing destinations such as Camp ground and Jelutong Tree.

      Show more questions
      See map

      Explore the neighborhood

      What people love about DeFace Platinum Kuala Lumpur

      • 9.2

        Exceptional

        "They're very kind and accommodating."

        Chester

        |

        July 25, 2022

      • 10

        Exceptional

        "This place has an amazing view and it is in the heart of KL city."

        NAIZATUL

        |

        July 24, 2022

      • 9.6

        Exceptional

        "Really nice infinite pool and the room is very nice."

        gladys

        |

        July 21, 2022

      Property ranking|Compared to 6,804 Kuala Lumpur properties
      See all rankings
      Room size
      92 sqm.
      Location score
      8.8/10
      Value for money score
      8.5/10
      Cleanliness score
      8.4/10
      Bigger than
      98
      %
      of Kuala Lumpur properties
      Better than
      96
      %
      of Kuala Lumpur properties
      Better than
      95
      %
      of Kuala Lumpur properties
      Better than
      95
      %
      of Kuala Lumpur properties
      Overall rating:

      8.4

      Excellent
      3,666 reviews
      Cleanliness
      8.4
      Facilities
      8.4
      Location
      8.8
      Read all reviews >
      What travelers say they love:
      Nice apartment to stay in, value for money, will recommend t...
      Norhanizam from Malaysia
      Family with young children
      More about DeFace Platinum Kuala Lumpur

      More about DeFace Platinum Kuala Lumpur

      DeFace Platinum Kuala Lumpur

      See the best of Kuala Lumpur with a stay at DeFace Platinum Kuala Lumpur, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Did you know? Terminal Bersepadu Selatan is just 8.9 km away, giving guests convenient access to one of the city's urban transportation options.
      Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Kuala Lumpur. Parking is always available, provided by the hotel for their driving guests.
      While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's tours. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
      Smoking is restricted to the designated smoking areas.
      Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at DeFace Platinum Kuala Lumpur include a separate living room, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms.
      The hotel also provides guests with a refrigerator and bottled water in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


      Dining and things to do

      Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! DeFace Platinum Kuala Lumpur has a selection of cuisine types including halal options.
      Have fun at night with your travel companions right at the hotel's bar. Guests of DeFace Platinum Kuala Lumpur can even have groceries delivered to their room for cooking, using the hotel's special service.
      Hotel's host of recreational offerings ensures you have plenty to do during your stay. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
      Have some relaxing fun with family and friends at the library.


      Around the property

      There are many attractions to discover within close proximity to DeFace Platinum Kuala Lumpur. Pose in front of Menara Kuala Lumpur located 610 m away, and you can always show your friends the time you went to Kuala Lumpur.


      Reasons to stay here

      This hotel scores higher than 95% of the city's accommodations on value for money
      Past guests rate facilities here higher than 96% of the city's accommodation.
      This hotel stands above the rest with a cleanliness score that beats 95% of accommodations in the city.

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      Amenities and facilities
      Excellent
      Facilities

      8.4

      Most talked about facilities

      Swimming Pool

      105 mentions

      Housekeeping

      29 mentions

      View

      24 mentions

      Breakfast

      5 mentions

      Languages spoken

      • English
      • Chinese [Cantonese]
      • Chinese [Mandarin]
      • Malay

      Accessibility

      • Wheelchair accessible

      Internet access

      • Complimentary WIFi in all rooms
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Exercise area
      • Swimming pool [outdoor]
      • Tours

      Cleanliness and safety

      • Daily disinfection in all rooms
      • First aid kit
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Professional-grade sanitizing services
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Coffee shop
      • Grocery delivery
      • Kitchen
      • Poolside bar
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Concierge
      • Daily cleaning
      • Doorman
      • Elevator
      • Food delivery
      • Library
      • Luggage storage
      • Postal service
      • Smoke-free property
      • Smoking area

      For the kids

      • Swimming pool [kids]

      Access

      • CCTV in common areas
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Car park [on-site]
      • Taxi service
      • Valet parking

      Available in all rooms

      • A/C
      • Complimentary drinking water
      • Desk
      • Hair dryer
      • Kitchenware
      • Microwave
      • Non-smoking
      • Refrigerator
      • Seating area
      • Shower
      • Toiletries
      • Washing machine
      Location
      THE PLATINUM SUITES ,1020 Jalan Sultan Ismail, 50250 Kuala Lumpur, KLCC, Kuala Lumpur, Malaysia, 50250
      Excellent
      Location

      8.8

      Airports

      • Sultan Abdul Aziz Shah Airport (SZB)
        17.1 km
      • Kuala Lumpur International Airport (KUL)
        46.3 km

      Public transportation

      • Bukit Nanas Monorail Station
        260 m
      • LRT Train Station - Dang Wangi
        290 m

      Hospital or clinic

      • Al-Islam Specialist Hospital
        580 m

      Shopping

      • Pavilion Kuala Lumpur
        1.5 km

      Convenience store

      • 7 Eleven
        310 m

      Cash withdrawal

      • ATM
        330 m 5 min walk
      What's nearby

      Popular landmarks

      • Menara Kuala Lumpur
        620 m
      • Petronas Twin Towers
        910 m
      • KLCC - Bukit Bintang Pedestrian Walkway
        1.1 km
      • Aquaria KLCC
        1.2 km
      • KLCC Park
        1.3 km
      • Jalan Alor
        1.4 km
      • Pavilion Kuala Lumpur
        1.5 km
      • Central Market
        1.7 km
      • Chinatown - Kuala Lumpur
        1.9 km
      • KL Bird Park
        2.5 km

      Nearby landmarks

      • A'Famosa Theme Park
        170 m
      • Bukit Nanas Monorail Station
        260 m
      • LRT Train Station - Dang Wangi
        290 m
      • Hard Rock Café
        370 m
      • Tourist Police
        380 m
      • Malaysian Travel Business
        390 m
      • Maison Bar
        390 m
      • Quill City Mall
        400 m
      • Garçon at Maison
        400 m
      • Malaysian Tourism Centre
        400 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 3-6 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 7 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • The property is independently operated by an individual owner and does not have a proper reception/concierge area. Guests must attend an organized meet-and-greet session to receive keys and further contact details regarding the property. Guests are kindly requested to inform the property owner at least 1 day before arrival to discuss on how to enter the property. Owner contact details is available in the voucher provided upon booking confirmation.
      • The property requires a refundable security deposit Rm500 upon check-in.
      • There will be one free parking spot per unit. Extra charges may apply for additional parking spots.
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out from11:00
      • Check-out until11:00

      Getting around

      • Airport transfer fee50 MYR
      • Distance from city center1km
      • Travel time to airport (minutes)45

      The property

      • Number of floors50
      • Number of rooms 80
      • Year property opened2016
      • Most recent renovation2016
      Property announcements

      Hotels only accept 2 Dose FULLY VACCINATED and AFTER 14 days guest. only allowed to enter and check in to our property.

      The property's swimming pool will be closed from 14 March 2022 untill 18 March 2022 for maintenance purposes.

      Reviews of DeFace Platinum Kuala Lumpur from real guests

      Provided by verified guests of Agoda
      8.4
      /
      10
      Cleanliness8.4
      Facilities8.4
      Location8.8
      Service8.0
      Value for money8.5
      High score for Kuala Lumpur
      Rating
      9+ Exceptional (710)
      8-9 Excellent (200)
      7-8 Very Good (244)
      6-7 Good (90)
      <6 Below Expectation (234)
      Time of the year
      Mar - May (441)
      Jun - Aug (332)
      Sep - Nov (306)
      Dec - Feb (399)
      All guests (3,666)
      All room types
      All languages

      Show reviews that mention 

      Showing 1,478 verified guest comments
      12345
      9.2
      Exceptional
      Denise from Hong Kong SAR, China
      Family with teens
      2 bedroom Deluxe Suite
      Stayed 1 night in October 2019

      Outstanding suites to stay with this price, room condition is good and spacious”

      The DeFace Suites has its own staff at the right hand side of the lobby and they are very friendly and helpful. I booked it very last minute and I call contact no. in Agoda, the staff answered promptly where I can find them for check it and also told me I can whatpps them. So the check in became v smooth. The suites is clean and no insects can be seen. The washing machine cum dryer is very convenient to family travelllers. Most amazing is washing detergent is provided! Great! The kitchen utensils are provided! The 2 bed room suites is good for us with 2 kids ! The bed in master bedroom is enough for me and my 2 kids to sleep together.My hubby can sleep in the other bed room. Very comfortable! The master toilet is huge with 🛁 and a 🚿 area. There are 2 basins the master toilet. The skypool is so eye catching and we took many lively photos there. I also appreciate the guard near the pool pays attention to the travellers, i.e like pushing up their body on the edge to prevent accident. The study area and gym at 51/F are also very nice to go. One thing just need to prepare is the lifts in the suites are very busy, you may need to spend some time in waiting for lift! 10 mins walking to KLCC and the mall, you can also take free Greenline GoKL bus to stay at Renaissance Hotel to walk there for 5 mins. On the whole, a very high rating suites with this price! Amazing!!!

      Reviewed October 03, 2019

      See room deals

      THANK YOU AND HOPE TO SEE YOU AGAIN

      Responded October 19, 2019
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Naomi from Ireland
      Couple
      1 Bed Room
      Stayed 3 nights in June 2017

      Incredible Stay ”

      I booked through Agoda a One bedroom apartment at DeFace Suites. When we arrived we went to check in at the hotel reception and we're told that our booking was actually with Air Bnb- I had never been told or had seen Air Bnb mentioned anywhere. I felt slightly dumb when I was advised I needed to contact my Air Bnb host to get the key to the apartment- considering it was never mentioned anywhere that my Agoda booking was being directed to AirBnb? However the concierge desk were extremely helpful and ended up contacting 'host' and giving us our key. Despite this little hiccup with Agoda booking- Face Suites were absolutely incredible. Our apartment was so beautiful with stunning views of the city. As mentioned by everyone- the infinity pool on the 51st floor is breathtaking (however towels are not provided for DeFace apartment residents and only for Face Hotel guests) The location of DeFace is perfect- only a 10 minute walk to the iconic Twin Towers. It is also well known by any taxi driver we got home. We usually called Uber's and they are extremely cheap and would definitely recommend. We really had an incredible stay at Face Suites, which was such great value for money! Can not wait to return.

      Reviewed June 10, 2017

      See room deals

      THANK YOU SO MUCH FOR YOUR FEEDBACK, WE LOOKING FORWARD TO YOUR NEXT VISIT.

      Responded August 18, 2017
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Michael from Malaysia
      Couple
      1 Bed Room
      Stayed 1 night in November 2020

      DeFace Platinum Suites - The Best Restaurant (Deep Blue at 51st Floor-Rooftop) & the Most Proactive Staffs!”

      If you are planning for a gathering or a wedding, and to enjoy the most splendid view of KL City's skyline with the Twin Towers and the KL Tower at sight - Go for DeFace Platinum Suites! The staffs are remarkable, esp. look for Fareez & May Hoh- They were so proactive in assisting us and had always been a few steps ahead in anticipating our needs! Totally Value for Money and the view is truly splendid!

      Reviewed November 03, 2020

      See room deals

      Thank you for your review and hope to see you again

      Responded November 20, 2020
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Stella from Philippines
      Group
      2 bedroom Deluxe Suite
      Stayed 2 nights in June 2017

      Lovely place ”

      DeFace Platinum, - Highly recommend. We booked for a 2 bedroom suite, the suite is very spacious, the bathrooms and the amenities are lovely especially the infinity pool. The owner though I didn't meet him is very responsive with your queries and seems nice. Walking distance to Petronas Towers and some shopping malls. If you don't mind walking for 15-20 min but it's a good exercise anyway.

      Reviewed June 22, 2017

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      THANK YOU FOR YOUR FEEDBACK, WE HOPE TO SERVE YOU AGAIN.

      Responded August 18, 2017
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Jonathan from United States
      Couple
      1 Bed Room
      Stayed 2 nights in April 2018

      Little for a lot”

      The next time we go to Kuala Lampur, I'm getting this booking again. It's a WHOLE apartment complete with a kitchenette and a washing/drying machine! It's about 3 American blocks away from the Petronas towers and I block away from quill mall. The staff in the lobby is so friendly and our host was most gracious and always was available for requests. Pro-tip is to ask for another set of towels in case you wanted to go swimming, since the towels that are given out at the pool is for patrons of the face hotel suites and not deface. A+++++

      Reviewed April 18, 2018

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      THANK YOU FOR YOUR REVIEW SIR, HOPE TO SEE YOU AGAIN IN FUTURE.

      Responded April 18, 2018
      DeFace Platinum Kuala Lumpur
      9.2
      Exceptional
      Evelyn from Singapore
      Couple
      1 Bed Room
      Stayed 2 nights in September 2017

      Great stay and definitely will be my 1st choice when I'm back!”

      Great weekend staycation with my love one! Stayed at room D19.9 1 bedroom apartment. The pool view is on point! Initially wanted to book the face suites but only Deface available. But overall was a great experience altho is not the service is part of the hotel management. The Owner Ching Wei responds very quickly and friendly! great location, you may use grabs to any nearby malls with just rm3-5. Totally worth it!

      Reviewed September 04, 2017

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      THANK YOU EVELYN, HOPE TO SEE YOU AGAIN

      Responded September 05, 2017
      DeFace Platinum Kuala Lumpur
      9.2
      Exceptional
      Arnel from United States
      Group
      2 bedroom Deluxe Suite
      Stayed 1 night in February 2018

      Face suites”

      The location of this place was really good because its in the middle of a lot of great places to visit. The views of the room were amazing. On the 51st floor it has an infinity pool over looking Kuala Lumpur and from all the hotels I researched this had the best view. The stay was great but I would say the service was a good. Had a few questions but the person overseeing the place seemed to busy and wasn't as helpful. But All and all I would def recommend a friend going to this place.

      Reviewed February 14, 2018

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      THANK YOU FOR YOU REVIEW, WE ARE SO SORRY FOR YOUR PROBLEM. AND WE WILL LOOK INTO IT AND MAKE IT BETTER FOR YOUR NEXT VISIT

      Responded February 15, 2018
      DeFace Platinum Kuala Lumpur
      9.6
      Exceptional
      KA from Hong Kong SAR, China
      Solo traveler
      1 Bed Room
      Stayed 3 nights in April 2018

      Great accommodation ”

      The Face Suites is located in the heart of KL - we can get to Twin Tower and Suriya KLCC by just a 10-min walk. Also very convenient to access to local transports - LRT Dang Wangi station & Monorail Bukit Nanas station. The apartment is a big plus. It’s spacious, neat and bright. Hotel facilities are definitively the highlight with the gym, reading room, infinity pool, bar and restaurant all on the 51th floor where you can enjoy the entire view of KL city and two big landmarks. Will surely go for this accommodation again if visiting KL in the future!

      Reviewed April 10, 2018

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      THANK YOU AND HOPE TO SEE YOU AGAIN

      Responded April 10, 2018
      DeFace Platinum Kuala Lumpur
      6.4
      Good
      Shobana from Malaysia
      Couple
      1 Bed Room
      Stayed 2 nights in September 2020

      Not a five star hotel so don't expect 5 star service or facilities.”

      First off this is not DeFace Platinum Suites it is The Faces Platinum suites but units bought by either Luma or Victoria homes that are then sublet to you. Positives: The agent there is a phone call away and really does try to get you what they can. There was a problem with our shower and it was fixed within an hour. The room is beautiful ad big with a great fridge, one really comfy office chair and a spacious bathroom. Negatives: Cleaning products, shower gel and tissue are the cheapest they could possibly supply. We had to request for floor mats. There is cleaning services but no room service. You cannot request for additional chairs, kitchen paraphernalia etc. But for some reason there are numerous extra bedding available in your suite. (It says max 3 people but by the bedding available it seems that 6 to 8 are expected to sleep there.) The lifts at check out are abysmal and not at all adhering to MCO procedures and protocols. We had to wait an hour to get a lift to get down.

      Reviewed September 06, 2020

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      Thank you for your review and hope to see you again

      Responded November 20, 2020
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      edna from United States
      Family with young children
      2 Bed Room Premium
      Stayed 1 night in April 2018

      My wonderful exoerience in DeFace Platinum”

      They have 5he nicest staff,getting back at me on email,answering all inqueries and granting all my request! My family lived their stay in this hotel,the view on roof deck is Amazing.Their pool in rooftop is extra ordinary! I think we will come back agsin to this hotel! Thank you DeFace good job!

      Reviewed April 23, 2018

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      THANK YOU AND HOPE TO SEE YOU AGAIN

      Responded April 23, 2018
      DeFace Platinum Kuala Lumpur
      9.6
      Exceptional
      Hin from Malaysia
      Family with teens
      3 Bedroom Executive Suite
      Stayed 1 night in November 2017

      Superb! Only one thing that annoyed.”

      First time experiencing staying in a luxury residence, the unit was spacious, clean and super comfortable with the settings, had all cooking utensils and fridge and built in microwave ready. Booked a 3-bedroom suite, master and second room were perfect, but the smallest room had some issue with the door, the door was a black transparent automated glass door, lost the privacy, the automatic system didn't seem to work perfectly. With a stunning swimming pool located on 51st floor facing both spectacular KLCC and KL Tower, touristy, the pool was not meant to swim but to dip in it and witness KL from the top.

      Reviewed November 07, 2017

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      THANK YOU SO MUCH AND HOPE TO SEE YOU AGAIN

      Responded November 08, 2017
      DeFace Platinum Kuala Lumpur
      9.2
      Exceptional
      Rhadyan from Indonesia
      Group
      2 bedroom Deluxe Suite
      Stayed 2 nights in March 2018

      more than i expect”

      very great place to crack! the view were very great both in my room and from the pool. the facilities were very completed. it have almost everything that i need and things that i dont even realise that i need it. the price were very reasonable, it have very easy access to the monorail station and the grab driver easity found this place. the staff were very helpful, especially thanks to mr hassan who provide me with earlier check in which is make me easily to travel the towm. overall this de face platinum pretty much is the best experience that i have in malaysia! thanks!!

      Reviewed March 24, 2018

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      THANK YOU AND HOPE TO SEE YOU AGAIN

      Responded March 25, 2018
      DeFace Platinum Kuala Lumpur
      9.2
      Exceptional
      Rizalino from Australia
      Solo traveler
      1 Bed Room
      Stayed 1 night in July 2018

      DeFace is the place”

      I was more than happy when i first laid eyes on the room i was given at the DeFace . It was huge. I was not expecting it. It was clean. It has everything every traveler needs. So much that you do not want to move out anymore. The view from the pool was spectacular.

      Reviewed July 08, 2018

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      THANK YOU AND HOPE TO SEE YOU AGAIN

      Responded July 10, 2018
      DeFace Platinum Kuala Lumpur
      9.6
      Exceptional
      tey from Malaysia
      Family with young children
      2 Bedroom Executive
      Stayed 1 night in August 2017

      Infinity pool, town area, highclass”

      nice hotel, good location just 5 minute walk to dang wangi lrt station, the pool really nice! and see all the kuala lumpur view such as kl tower and kl twin tower! really recommend for those overseas friends

      Reviewed August 18, 2017

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      THANK YOU FOR YOUR STAY AND WE HOPE TO SEE YOU AGAIN

      Responded August 20, 2017
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Grace from Philippines
      Couple
      1 Bed Room
      Stayed 3 nights in August 2019

      Always come back here due to smooth flow of check-in and out”

      This is not the first time I booked here. The reason I keep coming back to this place is because of the following: - good service and staff - fast internet - spacious space and bed - easy check-in and out No other place to be in Kuala Lumpur :)

      Reviewed September 24, 2019

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      THANK YOU AND HOPE TO SEE YOU AGAIN

      Responded October 12, 2019
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Firdaus
      Solo traveler
      2 bedroom Deluxe Suite
      Stayed 2 nights in June 2019

      Exceptional”

      Lobby was very large with a nice ambience, brightly lit, very nice smelling and well ventilated. Stayed 2 nights from the 17th to 19th June and was given an apartment on the 46th floor. Check in and out was easy but just take note that you have to give a 300 RM deposit upon Checking in which will be returned to you upon checkout. Room was very spacious, unobstructed view across the entire KL skyline. You'd love to just see the view from the night. Bathroom amenities were all provided and i enjoyed the bathtub. 2 air conditions in the living room alone to ensure you are always cool and 1 each per room. Pillows and bed were comfortable. Clean and very neat. Location was great, near to the MRT station. Nevertheless, i took Grab whenever i travel to all the malls around KL, eg; Pavillion, KLCC, Lot 10, Bukit bintang as they dont cost much. Saves a lot of time too so that you get to shop more. Overall, was very happy with the stay. 5 stars for you guys! Recommended and hope to be back.

      Reviewed June 21, 2019

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      THANK YOU AND HOPE TO SEE YOU AGAIN.

      Responded July 11, 2019
      DeFace Platinum Kuala Lumpur
      9.6
      Exceptional
      herminia from Philippines
      Business traveler
      1 Bed Room
      Stayed 1 night in November 2018

      Exceptional”

      The infinity pool is simply amazing.Staff at Deface is very accomodating! Near at Bukit Bintang Station Monorail.

      Reviewed December 02, 2018

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      Thank you and hope to see you again.

      Responded December 02, 2018
      DeFace Platinum Kuala Lumpur
      9.2
      Exceptional
      Xiaoxiao from Singapore
      Group
      2 bedroom Deluxe Suite
      Stayed 3 nights in January 2018

      best hotel in KL ”

      our stay is amazing! most people are here for the rooftop pool and view. really spacious room and great view inside the suit! you can see the twin towers and kl tower inside the view! we had a 2 bedder suits, the sececd room is a bit too small and the toilet smells a bit, but overall it is pretty good for its money. it shares the facility with the face suits, so this is not a hotel, no service. but still great stay!

      Reviewed February 24, 2018

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      THANK YOU AND HOPE TO SEE YOU AGAIN

      Responded February 25, 2018
      DeFace Platinum Kuala Lumpur
      10.0
      Exceptional
      Georgii from Thailand
      Family with young children
      1 Bed Room
      Stayed 4 nights in March 2018

      great place”

      great place to stay in center of Kuala Lumpur. room is quite big. infinity pool on the rooftop

      Reviewed March 07, 2018

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      THANK YOU AND HOPE TO SEE YOU AGAIN

      Responded March 09, 2018
      DeFace Platinum Kuala Lumpur
      6.8
      Good
      Raju from Brunei Darussalam
      Family with teens
      2 Bed Room Premium
      Stayed 1 night in August 2017

      Very good hotel but management crap”

      Pool on 51 floors with fantastic views. Nice hote but it has two management. When you book online be careful. Book the platinum hotel not the deface suits otherwise you won't get any service from hotel and breakfast. Booked it for 4 people but there were only two towel and had to go through agents to get it. There were no tea or coffee provided in the room. Hotel Staff was not helpful because my booking was not part of hotel and had to go through online agents for any service. Overall fantastic hotel but bad management.

      Reviewed August 14, 2017

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      DEAR MR RAJU, THANK YOU FOR YOUR FEEDBACK. WE HAVE STATED CLEARLY IN OURS LISTING THAT BREAKFAST IS NOT PROVIDED IN OURS ROOMS,SO WE THINK YOU MIGHT MISSED UP SOMETHING DURING YOUR BOOKING. WE WILL LOOKING FORWARD INTO YOUR SUGGESTIONS AND WE WILL TRY OURS BEST TO SERVE YOU BETTER IN FUTURE.

      Responded August 18, 2017
      DeFace Platinum Kuala Lumpur
      12345
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