Dorsett Residence Bukit Bintang by De Space
Dorsett Residence Bukit Bintang by De Space
Dorsett Residence Bukit Bintang by De Space
Dorsett Residence Bukit Bintang by De Space
Dorsett Residence Bukit Bintang by De Space
Dorsett Residence Bukit Bintang by De Space
Dorsett Residence Bukit Bintang by De Space

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8.4

Excellent

465 reviews

465 reviews

Housekeeping19
View7
Check in/Check Out4
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Spa Village

90 m

Bangkok Jazz

120 m

Cooking Classes at Kings Kitchen Klub

150 m

Chulan Square

170 m

Chulan Tower

180 m

Popular landmarks
Pavilion Kuala Lumpur

300 m

Jalan Alor

720 m

KLCC - Bukit Bintang Pedestrian Walkway

730 m

Aquaria KLCC

740 m

KLCC Park

890 m

Closest landmarks
Escentials

230 m

Bukit Bintang (Star Hill)

230 m

House of Suzie Wong

240 m

Jim Thompson Silk

240 m

Seri Melayu

250 m

Entire apartment

Dorsett Residence Bukit Bintang by De Space

Bukit Bintang, Kuala Lumpur, Malaysia - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to fitness center, indoor pool and outdoor pool on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

290 meters to public transportation

Inside city center

310 meters to Pavilion Kuala Lumpur

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment

Facilities

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Check-in [24-hour]

Exercise area

Swimming pool [outdoor]

Kitchen

Wi-Fi in public areas

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.7
Distance to city center1 km
Location rating9.2
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.2 km

Rooms available at Dorsett Residence Bukit Bintang by De Space

Two-Bedroom Suite
...
  • Room size: 77 m²/829 ft²
  • Outdoor view
  • 1 queen bed & 2 single beds
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One-Bedroom Apartment
...
  • Room size: 61 m²/657 ft²
  • Outdoor view
  • 1 double bed or 2 single be...
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Deluxe Two Bedroom Suite
...
  • Non-smoking
  • 2 bathrooms
  • 1 queen bed & 2 single beds
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Deluxe One Bedroom Suite
...
  • Non-smoking
  • Separate shower/bathtub
  • 1 queen bed
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Deluxe One Bedroom Suite with City View with Balcony
...
  • Room size: 61 m²/657 ft²
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Two Bedrooms Suite
...
  • Room size: 77 m²/829 ft²
  • 2 single beds and 1 queen b...
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Two bedrooms apartment
...
  • Room size: 68 m²/732 ft²
  • 2 single beds and 1 queen b...
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deluxe two bedrooms suite d1
...
  • Room size: 74 m²/797 ft²
  • 2 single beds and 1 queen b...
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Deluxe Studio Suite, 1 Bedroom, Balcony, City View
...
  • Room size: 61 m²/657 ft²
Enter dates to see prices
Other
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Dorsett Residence Bukit Bintang by De Space?

    Check-in is from 03:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment also offers 24-hour check-in.

    How do I get to Dorsett Residence Bukit Bintang by De Space?

    For those who wish to drive their own cars, Dorsett Residence Bukit Bintang by De Space has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 12 MYR per day.

    What is the smoking policy at Dorsett Residence Bukit Bintang by De Space?

    Dorsett Residence Bukit Bintang by De Space does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Dorsett Residence Bukit Bintang by De Space?

    SBK15 Muzium Negara is the closest train, metro, or bus station, about 270 m away from Dorsett Residence Bukit Bintang by De Space.

    What restaurants are nearby Dorsett Residence Bukit Bintang by De Space?

    Dorsett Residence Bukit Bintang by De Space is located in Bukit Bintang, famous for good restaurants such as SB Corner, Cellini's and Royal China Restautant.

    What popular shopping places are close to Dorsett Residence Bukit Bintang by De Space?

    Dorsett Residence Bukit Bintang by De Space is located in Bukit Bintang area which features shopping places such as Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

    What are popular attractions near Dorsett Residence Bukit Bintang by De Space?

    Dorsett Residence Bukit Bintang by De Space is located in Bukit Bintang area, which is famous for attractions such as Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

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    Explore the neighborhood

    What people love about Dorsett Residence Bukit Bintang by De Space

    • 10

      Exceptional

      "Good place to stay."

      hasbullah

      |

      July 26, 2022

    • 10

      Exceptional
      Location

      "Great location, great and friendly HOST by De Space."

      ibrahim

      |

      July 25, 2022

    • 10

      Exceptional
      Location

      "Highly recommend it because of its location and quality."

      Faraz

      |

      July 24, 2022

    Property ranking|Compared to 6,804 Kuala Lumpur properties
    See all rankings
    Location score
    9.2/10
    Value for money score
    8.7/10
    Cleanliness score
    8.2/10
    Service score
    8.1/10
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
    Better than
    93
    %
    of Kuala Lumpur properties
    Overall rating:

    8.4

    Excellent
    465 reviews
    Cleanliness
    8.1
    Facilities
    8.4
    Location
    9.2
    Read all reviews >
    What travelers say they love:
    Very helpful and courteous staff.
    ahmad from Singapore
    Family with older children
    More about Dorsett Residence Bukit Bintang by De Space

    More about Dorsett Residence Bukit Bintang by De Space

    Dorsett Residence Bukit Bintang by De Space

    You'll love the exceptional convenience during your stay at Dorsett Residence Bukit Bintang by De Space, located right in the heart of the city center, with an easy access to everything in Kuala Lumpur. Explorers need the best transportation options, and Terminal Bersepadu Selatan is just 7.7 km away from Dorsett Residence Bukit Bintang by De Space, giving your stay the added convenience of accessing one of the city's main transportation systems.
    Take advantage of a wealth of unrivaled services and amenities at Dorsett Residence Bukit Bintang by De Space. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. The helpful staff at the front desk can assist you with services including express check-in or check-out.
    While lodging at this wonderful apartment, a charming and cozy on-site fireplace will keep you warm on cold days and nights. The apartment is entirely non-smoking.
    Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the apartment come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Dorsett Residence Bukit Bintang by De Space offer a layout option like a separate living room. The apartment's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
    You may be assured to know that a refrigerator is available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


    Dining and things to do

    Throughout the day, you can enjoy the activities offered at Dorsett Residence Bukit Bintang by De Space. The many offerings at Dorsett Residence Bukit Bintang by De Space ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the apartment's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


    Around the property

    While in Kuala Lumpur, take some time to venture outside of Dorsett Residence Bukit Bintang by De Space. You're sure to want to visit Menara Kuala Lumpur located 1.4 km away, among the most sought-after photographs for anyone visiting Kuala Lumpur.


    Reasons to stay here

    Verified reviews score this apartment higher than 96% of accommodations in the city on value for money.
    This apartment's facilities score higher than 96% of accommodations in the city.
    Travelers who stayed here really appreciated the location, scoring it better than 98% of the city's other options.

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    Amenities and facilities
    Excellent
    Facilities

    8.4

    Most talked about facilities

    Swimming Pool

    4 mentions

    Housekeeping

    4 mentions

    View

    1 mention

    Languages spoken

    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • Malay

    Internet access

    • Complimentary WIFi in all rooms
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Exercise area
    • Garden
    • Pool with view
    • Swimming pool [indoor]
    • Swimming pool [outdoor]

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Kitchen

    Services and conveniences

    • Air conditioning in public area
    • Contactless check-in/out
    • Disabled facilities
    • Elevator
    • Fireplace
    • Invoice provided
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Playground

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Parking [paid]

    Available in all rooms

    • A/C
    • Bathtub
    • Blackout curtains
    • Complimentary drinking water
    • Desk
    • Laptop workspace
    • Linens
    • Non-smoking
    • Refrigerator
    • Satellite/cable channels
    • Seating area
    • Separate living room
    • Separate shower/bathtub
    • Shower
    • Sofa
    • Toiletries
    • Towels
    • TV [in bathroom]
    • Wi-Fi [complimentary]
    • Wooden/parqueted flooring
    Location
    Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
    Exceptional
    Location

    9.2

    Airports

    • Sultan Abdul Aziz Shah Airport (SZB)
      18.2 km
    • Kuala Lumpur International Airport (KUL)
      45.1 km

    Public transportation

    • SBK15 Muzium Negara
      270 m
    • Bukit Bintang Monorail Station
      510 m

    Hospital or clinic

    • Ting Skin & Laser Centre
      250 m

    Shopping

    • Pavilion Kuala Lumpur
      300 m

    Convenience store

    • 7 Eleven
      250 m

    Cash withdrawal

    • ATM
      50 m
    What's nearby

    Popular landmarks

    • Pavilion Kuala Lumpur
      300 m
    • Jalan Alor
      720 m
    • KLCC - Bukit Bintang Pedestrian Walkway
      730 m
    • Aquaria KLCC
      740 m
    • KLCC Park
      890 m
    • Petronas Twin Towers
      1.2 km
    • Menara Kuala Lumpur
      1.4 km
    • Chinatown - Kuala Lumpur
      2.2 km
    • Central Market
      2.3 km
    • KL Bird Park
      3.1 km

    Nearby landmarks

    • Spa Village
      90 m
    • Bangkok Jazz
      120 m
    • Cooking Classes at Kings Kitchen Klub
      150 m
    • Chulan Square
      170 m
    • Chulan Tower
      180 m
    • Ayurvedium
      210 m
    • Starhill Spa
      220 m
    • Starhill Gallery
      220 m
    • Tiffin Bay/Tiff's Jazz Lounge
      220 m
    • Spa Indrani
      230 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-in until23:00
    • Check-out from07:00
    • Check-out until12:30

    Getting around

    • Distance from city center1 km
    • Travel time to airport (minutes)45

    The property

    • Non-smoking rooms/floorsyes
    • Number of floors30
    • Number of rooms 8
    • Year property opened2017
    • Most recent renovation2017

    Parking

    • Daily parking fee12 MYR

    Reviews of Dorsett Residence Bukit Bintang by De Space from real guests

    Provided by verified guests of Agoda
    8.4
    /
    10
    Cleanliness8.1
    Facilities8.4
    Location9.2
    Service8.1
    Value for money8.7
    High score for Kuala Lumpur
    Rating
    9+ Exceptional (51)
    8-9 Excellent (12)
    7-8 Very Good (8)
    6-7 Good (13)
    <6 Below Expectation (17)
    Time of the year
    Mar - May (30)
    Jun - Aug (26)
    Sep - Nov (14)
    Dec - Feb (31)
    All guests (261)
    All room types
    All languages

    Show reviews that mention 

    Showing 101 verified guest comments
    12345
    10.0
    Exceptional
    Cristina from Indonesia
    Solo traveler
    Deluxe One Bedroom Suite
    Stayed 1 night in April 2019

    Everything is just perfect”

    What you pay is what you get. The room is exactly as shown in the photos. For me, it’s such an affordable price to get such a beautiful room and facilities. Amazing view from the balcony, fluffly bed, nice bathtub, elegant dining and living room, very clean kitchen, ironing table even umbrella. I would like to book this room again when I visit Kuala Lumpur.

    Reviewed April 13, 2019

    See room deals

    Thanks for your review and hope to welcome you again.

    Responded August 14, 2019
    Dorsett Residence Bukit Bintang by De Space
    10.0
    Exceptional
    Carmen from Australia
    Couple
    Deluxe One Bedroom Suite
    Stayed 2 nights in February 2019

    FANSTASTIC ROOM”

    Pros: Location was 👍🏻👍🏻👍🏻 (It is just 3 mins walk to Pavilion Shopping Mall and Bukit Bintang) ; Cleanliness towards the room was super clean ; The view from our room was good and the street is sort of quiet at night. Respond from the owner was quick as we didn’t know how to drain the bath tub after using it because the plug was broken but that doesn’t really cause us much problem. Infinity Pool is super duper niceee . Cons: I guess it doesn’t have a mirror for us when we blow dry our hair.

    Reviewed February 19, 2019

    See room deals

    Thanks and always welcome back.

    Responded September 26, 2019
    Dorsett Residence Bukit Bintang by De Space
    10.0
    Exceptional
    Svetlana from Indonesia
    Couple
    Deluxe One Bedroom Suite
    Stayed 1 night in April 2019

    Perfect place with great wiev! ”

    Very nice and clean place! We been in room 25-08. Very beautiful view to Petronas towers! Big apartment with kitchen, living room, work space, bathroom, bedroom with balcony! From swimming pool also beautiful view. The room was clean. Perfect location near The Ritz Carlton hotel and other TOP shops in the KL! Recommended! 100%%%%% We will back!

    Reviewed April 15, 2019

    See room deals

    Thanks and we hope to welcome you back

    Responded August 14, 2019
    Dorsett Residence Bukit Bintang by De Space
    8.0
    Excellent
    Margaret from Singapore
    Group
    Deluxe One Bedroom Suite
    Stayed 2 nights in March 2019

    Convenient Location in the heart of Bukti Bintang”

    Large and comfortable apartment located in the heart of Bukit Bintang. Walking distance to Pavilion and main shopping area with many food options.

    Reviewed August 23, 2019

    See room deals

    Thanks and we hope to welcome you again.

    Responded August 28, 2019
    Dorsett Residence Bukit Bintang by De Space
    10.0
    Exceptional
    Siti from Malaysia
    Family with young children
    Deluxe One Bedroom Suite
    Stayed 2 nights in March 2019

    Good value”

    Pro- everything is nice and cosy. Strategic location for shopping but for us, staying the whole 2nd day at the residence is good enough. Good facilities. Guards and workers are friendly Cons- 1 bedroom apartment is not really 1bedroom, it is a studio apartment

    Reviewed March 19, 2019

    See room deals

    Thanks and always welcome back.

    Responded September 26, 2019
    Dorsett Residence Bukit Bintang by De Space
    5.6
    Daphne from Singapore
    Couple
    Deluxe One Bedroom Suite
    Stayed 2 nights in December 2018

    Can be improved”

    + strategic location This place is actually dorsett residences. Apparently, there are different agents managing the residence so your booking process differs. My agent whatsapp me prior and told me to self check-in at 3pm. I arrived at 2.45pm but the room was not cleaned. Was told to leave my luggage in the room and wait. In addition, as compared to other agents who were there to explained the facilities, I didnt manage to see the agent at all. A pool, gym and sauna are avail at level 30. But my room did not provide extra towels/bath robes for these facilities as compared to others. It is really not too bad stay for the price point but i cant help compare to the other occupants. No storage for luggage was provided when I want to store my luggage few hours aft check out.

    Reviewed December 31, 2018

    See room deals

    Thanks for your great review. For your information, we are provide self check in and self check out with your convenience as you do not need to call and wait for the agent come to meet you at lobby, that is express check in and check out process, because some of the guest they are rushing time, if some incident happen on the traffic, we will be late for their check out time or let them wait for the check in. As they are tired with the journey. So we are provide a express and convenience check in to our guest. If you do need the help from us, you are feel free to give us a message or call, we will reply you within 15 minutes.We are provide the basic amenities in the room like towels, kitchen amenities. We are sorry, this is a private apartment, there is no reception or counter to keep lugage for our guest. Only for those guest who book under the hotel service , the hotel will help to keep the luggage.In terms of our price, that is big different within hotel and apartment.

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    Dorsett Residence Bukit Bintang by De Space
    9.2
    Exceptional
    Zureen from Malaysia
    Family with young children
    Deluxe One Bedroom Suite
    Stayed 1 night in December 2019

    Super nice room!”

    Pro’s - In love with the room deco, looks so exclusive. Everything went so smoothly from self check in and self check out. Separate toilet & bath up, its nice! Cons- they provide 3 television but only one was functioning. Even though they provide Astro, but the channels are limited. So i’m not happy with that. They said the other two tv, we need to bring Laptop to connect, very complicated!

    Reviewed December 31, 2019

    See room deals

    Thanks for your review. We are sorry on the inconvenience caused. The TV is connect with ASTRO and the TV in bedroom and bathroom is not function due to Malaysia government had change the rules for digital. Unless it need to change all TV to digital. So guest may use their laptop or phone connected if they need to use the bedroom TV.

    Responded February 03, 2020
    Dorsett Residence Bukit Bintang by De Space
    9.2
    Exceptional
    james from United Kingdom
    Family with teens
    Deluxe Two Bedroom Suite
    Stayed 3 nights in May 2019

    Exceptional”

    Cons . Only 6 channels living room tv no English channels ( Malaysia n Chinese ) . Picture poor. Bed room tv no channels . Bath tub tv 1 channel . Better quilt picture and channels requied. . Pros Everything as described

    Reviewed May 11, 2019

    See room deals

    Thanks for your review. We will look into it for the TV Channel review.

    Responded August 14, 2019
    Dorsett Residence Bukit Bintang by De Space
    10.0
    Exceptional
    May from Philippines
    Couple
    Deluxe One Bedroom Suite
    Stayed 1 night in January 2019

    Superb suite!! ”

    The room is big with petronas view so it was an amazing stay. I liked their check in and check out system, you’ll just get the key from their key room when checking in and leave it there during check out, hassle free!

    Reviewed January 28, 2019

    See room deals

    Thanks for your support. Your review is much appreciate and make us do better in future.

    Responded October 30, 2019
    Dorsett Residence Bukit Bintang by De Space
    9.6
    Exceptional
    Thameez from Singapore
    Family with teens
    Deluxe Two Bedroom Suite
    Stayed 4 nights in December 2018

    Exceptional”

    It is very spacious . The room was very big . The kids love it . The only Thing i feel is that , they should clean everyday . Other then that there is no complaints. The place is very safe . I will definitely come back there to stay

    Reviewed December 27, 2018

    See room deals

    Thanks for your suggestion. For your information, we are not under hotel so we did not provide daily cleaning service. However for those guest they have a long stay with us more than 3 days, they can let us know if they need cleaning one day before and we can arrange it for them. Because some of the guest allow us to do cleaning but some of them reject and not allow us to go inside the room, so if you do need the cleaning let us know one day before and we can arrange it for you.

    Responded January 25, 2019
    Dorsett Residence Bukit Bintang by De Space
    8.4
    Excellent
    Lisa from Malaysia
    Couple
    Deluxe One Bedroom Suite
    Stayed 1 night in April 2019

    Bigger than expected”

    The room was bigger than I expected. The room wasn’t not perfectly clean, found some hair in the room and shower but they could be rushing for me so tat I can check in earlier. Able to drop my luggages in the room before check in time. There is washer and dryer in the apartment. Great location.

    Reviewed April 20, 2019

    See room deals

    Thanks for your review. We will take note on this.

    Responded April 22, 2019
    Dorsett Residence Bukit Bintang by De Space
    6.0
    Herman from Malaysia
    Couple
    Deluxe One Bedroom Suite
    Stayed 1 night in August 2020

    Don't have Expectation, It Will Hurt You”

    Pros: - The check-in and check-out is easy, everything were self service. No need paper arrangement. - Location wise is perfect - Hot water is perfect for bathtub - quite, the window soundproof (noisy area, as it many construction) Cons : - When we enter we can feel it compact, no more space can add on. - The Aircond were not cold, it did not spray entire room, only the bed room. - Many amenities are only ornaments, have 3 tv (only 1 can use, and few channels can watch). - I have to clean again the bathtub (0 mark to give for cleanings). - The bed enough for people's with 170cm (above that th foot will go out from the bed) - The mirror were in front of the bed (not good design) - the card key only 1 (inconvenient), because 1 need to go out, the electric need the card, so both have ro go out.

    Reviewed August 09, 2020

    See room deals

    Thanks for your review. we will do it better in future. However for certain things is already fix by the layout itself we unable to change it. 1. For TV, we are sorry for that, only the living hall TV is working, and bathroom TV is unable to connect it due to Malaysia government change to the digital, and for safety purposes we had take it out due to is very near to the bathtub. 2. Room and all area is clean and well sanitize before the check in. if you have any issue, may let us know. 3. the Bed size is standard, and it could not get bigger size. 4. Mirror is fix and original design, the whole building design is same. 5. For one bedroom, we are give one access card only, that is for security purposes. 6. The size of the unit for one bedroom is 652sqf, that we are stated in the website. and the aircond is installed above the ceiling.

    Responded October 16, 2020
    Dorsett Residence Bukit Bintang by De Space
    6.4
    Good
    KARTIK from Malaysia
    Group
    Stayed 1 night in August 2019

    Worst Experience, theft ”

    This is the first time I am writing a bad review for someone. The location, apartment is great. Aircond is bad, not cold at all. Parking, a big hassle if you come in 2-3 cars. The best thing about this is the host. She doesn’t give you enough information on the house items and parking rules. She will be like “Everything is in Agoda” The worst. One of the security guard stole my friend’s shoe. And the best answer the host gave was, we are not responsible. As simple as that. If you are foreigner, plz don’t stay here. If you are a Malaysian, just book any other hotel guys. Not this. Ms Alice, as a host, failed terribly. It may sound a bias one. But if you have to go to a police station, to make a report, then you will understand me

    Reviewed September 10, 2019

    See room deals

    Thanks for your review. We had put all correct information on the website. Before all our gueset ccheck in, we had done the checking on the aircond. If you wish to have cold aircond you may turn your temperature that you need. For parking, we had stated clearly, each unit only provide one car park Lot. if you have additional car, please do park at the basement of visitor carpark (paid RM 10) or the opposite car park space (RM 8). Regarding the issue of your shoes. We had explain clear, On that day check out, we had found your shoes and inform the shoes is put at the security, However, you are not return back on that day to collect your shoes. After 2 days you just come back and collect your shoes, but we are not keeping anymore, the security inform they are not keep any shoes. We are sorry for the miscommunication too, if you had inform that you only back collect your shoes after 2 days, we will just keep it in our office instead of pass to security which is not our staff.

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    Dorsett Residence Bukit Bintang by De Space
    6.8
    Good
    Lim from Malaysia
    Couple
    Deluxe One Bedroom Suite
    Stayed 1 night in August 2019

    Need to improve on cleanliness ”

    Just like what other reviewers said, the location is good but the unit is needs to clean up properly. The floor is dusty and I've killed 3 tiny cockroaches during the first two hours in the room. Other than that location is good. Unfortunately the klcc view is blocked by a new building under construction.

    Reviewed August 20, 2019

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    Thanks for your review. We had do the pest control recently, and it may have a side effect with the die insect in room. But now all is good.We hope to welcome you again.

    Responded August 28, 2019
    Dorsett Residence Bukit Bintang by De Space
    8.4
    Excellent
    GOH from Malaysia
    Couple
    Deluxe One Bedroom Suite
    Stayed 3 nights in January 2019

    Overall Okay”

    Nice view & cozy apartment The water heater and aircon not functioning good, sometimes hot sometimes cold, the location was good, nearby Pavilion & some shopping area, btw overall still okay for short stay

    Reviewed January 06, 2019

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    Dear Guest, Thanks for your review. Regarding the hot water for shower, you will need to turn on the switch outside the bathroom as we did stick a note on the switch. Before bath, you need to switch on about 10 minutes, then the water will turn hot. The aircond is functioning well as you will need to use the remote control and point it to the aircond.then the aircond will turn it on.

    Responded January 25, 2019
    Dorsett Residence Bukit Bintang by De Space
    6.4
    Good
    kai
    Family with teens
    Stayed 1 night in July 2019

    Good”

    The room and everything else is average but during our stay there was a problem with the door lock as we were lock outside the room for more than 2 hours due to the malfunction of the door lock. One of my children was lock inside the room while the rest of us were outside therefore I would like to emphasize on how dangerous it could’ve been if there were a fire emergency or anything similar. Wouldn’t recommend to stay. Moreover, we spent 2 hours waiting for the owner to arrive and fix the lock after contacting the owner, would say that the service wasn’t good.

    Reviewed July 07, 2019

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    We are sorry for the incident happen. We had take the immediate action on this and the staff was come over within two hours. Truly appologize on this. and we had take action to change the whole lock on this and will not happen again.

    Responded August 05, 2019
    Dorsett Residence Bukit Bintang by De Space
    10.0
    Exceptional
    may from Malaysia
    Family with young children
    Deluxe Two Bedroom Suite
    Stayed 1 night in February 2019

    convinient place near pavilion shopping mall”

    convinient place near pavilion shopping mall, room is clean and suitable for my kids. swimming pool and playgroup at the roof top.

    Reviewed February 14, 2019

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    Thanks for your support. Your review is much appreciate and make us do better in future.

    Responded October 30, 2019
    Dorsett Residence Bukit Bintang by De Space
    9.2
    Exceptional
    Beatrice from United States
    Family with young children
    Deluxe Two Bedroom Suite
    Stayed 7 nights in June 2019

    Exceptional”

    The condo was beautiful and looked exactly like pictures. Location is unbeatable. We wish there were some small touches like extra towels (we had exactly 4 for four people for a week), Pool towels would also be a nice touch. An instruction sheet would be helpful —Instructions for hot water was not unavailable. Host was very responsive with questions and problems.

    Reviewed July 13, 2019

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    Thanks for your review. For the hot water, we had put a small sticker near the hot water button outside the bathroom and the house manual in the apartment on the dinner table. To use the hot water, guest will need to swtich on the outside bathroom with a small light button to get the hot water for shower. This is the practice in Malaysia.

    Responded August 05, 2019
    Dorsett Residence Bukit Bintang by De Space
    6.0
    Nadiah from Singapore
    Group
    Deluxe One Bedroom Suite
    Stayed 3 nights in April 2019

    Above average”

    Apartment location is good. Short walking distance to Pavillion and KLCC. Did not meet owner. Hence, could not give feedback on the staff as we were only communicating through phone. Room was nice but cleanliness was just average. We had to mop the whole room the moment we checked in as the floor was dirty and dusty. The utensils were dirty so we did not utilized it. Also, we did not place anything in all the cabinet cause everything were alsp dirty. On our 2nd night there, we saw a huge cockroach in the living room. Me and my friend were so afraid of cockroach that we didnt know what to do. We had to randomly knock on strangers door to ask for help. Even the neighbours we shocked by the size of the cockroach. That night we were pretty afraid to sleep because of that.

    Reviewed May 01, 2019

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    Thanks for your review. Regarding the cockroach we are really sorry to hear that. we had do the pest control every 3 months once however this was still have it and we had make sure our room is clean before our guest check in. We had higlight and complain this issue to the building management as the cockroaches is not from our room directly, as when we do the cleaning we can not find any cockroaches in the room. Mean while the mable floor is not because dirty as that is the texture of the floor and we had mop it everytime.

    Responded August 14, 2019
    Dorsett Residence Bukit Bintang by De Space
    7.6
    Very good
    Mohammad from Singapore
    Couple
    Deluxe One Bedroom Suite
    Stayed 2 nights in February 2020

    Very good”

    Booked for one room apartment but was given the 2 room apartment. Everything was as shown and described. Easy check in/out. Awesome location. The only problem we had was the dragging of furnitures and slamming of doors throughout the night. It was pretty loud but other than that it was great.

    Reviewed March 01, 2020

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    Thanks for your review. We are free upgrade your room to two bedroom apartment is subject availability and we notice you have 3 adults, and our management is decide to upgrade your room. We are sorry for the noise in other unit that we unable to control it, if you find this issue, you may direct use the intercom to call the security and they can take immediate action. We hope to welcome you again.

    Responded March 10, 2020
    Dorsett Residence Bukit Bintang by De Space
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