Find Hotels in Phuket, Thailand

"I liked this hotel as it was clean and comfortable, however i made an error on my arrival date when booking. After receiving conformation i realised my error, instead of arriving on the 29th i was actually arriving on the 30th. I immediately emailed the hotel explaining my mistake and they replied they would do their best to resolve the situation, however they could not make the changes although the booking was weeks away and i had to book another room for my last day of a 3 day stay. This was very disappointing to say the least and i personally feel not good for customer service."

"Kalima Resort & Spa (5 star) is definitely the best Resort in Patong, Phuket. We stayed in Phuket for 6 days. Booked 3 days at Kalima Resort & Spa and 3 days at SM Resort (3 star) which is nowhere close to Kalima Resort & Spa standards. We checked it at SM Resort on our 4th day and checked out after 1 hour of checking in. I requested for a refund via Agoda and they told me that it's possible but they will be charging a day charge and can only refund me for the rest of the 2 night stay and we agreed. So we decided to moved ourself to Blue Ocean Hotel (4 star). Still not up to standard but it's alright compared to SM Resort. Feeling exhausted, we decided to stay in for a night at Blue Ocean and get back to Kalima Resort & Spa. The next day we checked ourself in Kalima Resort & Spa feeling so relief. Staff welcomed us back nicely. The staff were all very friendly and helpful. Kalima Resort & Spa will definitely be the same Resort I will stay in the next time I'm here in Phuket. No doubt. Service is excellent. View is breath taking And lastly breakfast was awesome with perfect sea view. Living in the Kardashian life for sure "

"We were only in Phuket for less than 24 hours, and decided on this large resort. We were happy to get into our room early, relax by the pool, and explore Patong Beach. The staff was so friendly, and the rooms were simple and comfortable, but the best part was the view!! We did not expect to have a full on view of the ocean, so it was a lovely surprise to see a balcony with a beautiful view of Patong Beach. We saw the most gorgeous sunset in Thailand from this balcony!! I absolutely loved the 2 pools (one with a waterslide), but the infinity pool is the real winner. With a swim up bar, and amazing views, it's the real star of this resort. I spent hours there in my less than 24 hour visit to Phuket, and don't regret it a minute! (Additional perk was that we had breakfast included, but were leaving around 6:30am, so they packed us our breakfast to go!). For a short stay, this is great!"

"When we drove up to this resort, I was thinking wow this is an amazing property, wish it's where we are staying. Then I saw the sign and we all got excited. It has some serious curb appeal. We drove up, parked our car and saw a lot of construction still going on. Security called for 2 golf carts to come down and pick up our luggage and the 3 of us. We took a steep and dangerous ride, passengers in the back need to hang on for dear life. The reception desk is located outdoors under some of the architecture. A pool wraps around the front of some of the pool access rooms. It's beautiful, but in an Ikea sort of way. Our room, the sea view room, while somewhat stylish looks great with a wonderful view but that's just the surface. If you stay in the room, you will find that there's only about 2 outlets inside and 1 outlet on the balcony. The wifi signal was a bit weak but I speedtested it and it measured in at 5Mb up and down. The finishes in the room are pretty low quality but I've found that with a lot of Phuket hotels. The restroom facilities are bad as they give you pretty much no privacy. I wouldn't recommend it for a family stay. With only 2 outlets, you have to plug in the hair dryer outside of the restroom area. The doors are glass and frosted in some parts but lend very little privacy. The toilet room is separated from the shower but the door only goes part way up letting every little noise you make out into the living space. Water pressure was low on the rainfall showerhead. The bathroom counter hardly had any usable space, you better learn to live tight. Beds are super firm. There wasn't much consideration with regard to safety so you better watch your kids. The ride up to the property was dangerous as is the property itself. Every doorway has a ledge so the moment you step out, you are falling down and you can really hurt yourself if you're not careful. The pool is amazing, views of 2 beaches and it has a bar area. Some rooms will have pool access at thei"

"I was in this place for 4 nights . the room was great. clean and really comfy. 1- i booked normal room in high floor but when i get there it was full so they asked me is its okay to be in first floor ?! they saw my face that i was hmm , ookaay , but the lady told me No , we will upgrade your Room to be best room in hotel with same price because they wanted to make me satisfy . as i can say it was perfect . i extend my time after my booking finished because of the room and still they gave me 50% discount . friendly staff , it was some fighting but stuff really just wanted to help . and they are really kind and helpful. they massage area was Perfect , Just nothing to complain , Great VIP room , best Price , Music , Temp . 100 % give a try. people complain about swimming pool location which was great for me because the swimming pool is beside the walking area of the hotel but no Issue at all , it was really clean ,great water, many seats "

"Very happy that i choose this hotel, a recommendation to other travellers to phuket. Hotel location is good, and quiet at night. Ideal location, not too far from bangala road, and jungcelyon shopping center. Very friendly staff, that makes you want to go back to the hotel when you are back to phuket. Definitely going back in the future Thumbs up !"

"Baaan Lai Mai is a well situated hotel in Phuket. It is beachfront, and close to all the shopping amenities, bars and restaurants. It even has its own oudoor entertainment facilities downstairs. The eat all you can at night was value for money. This place is close to Bangla Rd. which is the centre of attraction when the night comes in Phuket. The Staff were very friendly, they make up your room daily and a beautiful atmosphere around the hotel at night time. I would stay there again if I go back to Phuket, highly recommended and value for money."

"1st of all I would like to thank front desk manager Mr Audi, Ms Kookak and housekeeper Ms Lin for making it a wonderful and memorable trip for us although this is already my 6th visit to phuket but 1st time in this hotel. I requested for a high floor room but unfortunately it wasn't available on our check in day as its not their fault as request made are only on best effort basis but they managed to secure one for me for the rest of our 4 nights stay with a wonderful sea view of patong plus a huge patio just right in front of our balcony. But be mindful that some of the Seaview rooms r exactly right in front of the main road which is noisy as there's usually constant traffic n mopeds with loud exhaust moving up n down. Hotels have about 10 blocks and those blocks that r further in don't have much view except the pool and the forest area and some rooms that we saw were either facing the back of some blocks or a mud pond near the bfast area. Bfast was good too with wide variety. "

"This is brand new hotel in Patong beach with incredible location! Just cross the street and you can lay down on the beach and watch beautiful sunset or you can watch it from the pool at ‘the deck bar’ at the hotel. If you like walking, You can also walk to Bangla road with short distance (10-15 minutes) The facilities were amazing, Nice swimming pool in 2 different areas, The room was nice and clean(No balcony), Excellent breakfast and wide variety of dishes. The staff were lovely and polite. They’re all extremely helpful and greeted with smiled. I’ll definitely stay here again next time, Thanks for hospitality :)"

"I liked this hotel as it was clean and comfortable, however i made an error on my arrival date when booking. After receiving conformation i realised my error, instead of arriving on the 29th i was actually arriving on the 30th. I immediately emailed the hotel explaining my mistake and they replied they would do their best to resolve the situation, however they could not make the changes although the booking was weeks away and i had to book another room for my last day of a 3 day stay. This was very disappointing to say the least and i personally feel not good for customer service."