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citizenM Kuala Lumpur Bukit Bintang
citizenM Kuala Lumpur Bukit Bintang
citizenM Kuala Lumpur Bukit Bintang
citizenM Kuala Lumpur Bukit Bintang
citizenM Kuala Lumpur Bukit Bintang
citizenM Kuala Lumpur Bukit Bintang
citizenM Kuala Lumpur Bukit Bintang

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9.4

Exceptional

1,882 reviews

1,882 reviews

See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Grocery Store

220 m

Old Asia

230 m

St. Anthony Church

250 m

Sarawak Paradise in Borneo

260 m

Sun Complex

300 m

Popular landmarks
Jalan Alor

460 m

Pavilion Kuala Lumpur

960 m

Menara Kuala Lumpur

960 m

Chinatown - Kuala Lumpur

1.0 km

Central Market

1.2 km

Closest landmarks
STA Travel

40 m

Klinik Dr. Gigi @ Pudu

60 m

Chinese Medical Division

270 m

Tung Shin Academy Of Nursing

280 m

21st Century Internet

280 m

citizenM Kuala Lumpur Bukit Bintang

128 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Sparkling clean

Located in heart of Kuala Lumpur

Top Value

Front desk [24-hour]

Excellent room comfort & quality

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Bar

Restaurants

Shops

This property is in high demand!

6 travelers have booked today.

Value for money9.4
Location rating9.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.1 km

Rooms available at citizenM Kuala Lumpur Bukit Bintang

City View King Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 super king bed
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CitizenM King Room (1 King Bed)
...
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    Business Room
    ...
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      Deluxe Twin
      ...
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        Business King Bed Room
        ...
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          Suite
          ...
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            Standard Apartment
            ...
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              Guest Room
              ...
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                Studio without Window
                ...
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                  Double Comfort
                  ...
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                    Frequently asked questions

                    What time is check-in and check-out at citizenM Kuala Lumpur Bukit Bintang?

                    Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

                    How do I get to citizenM Kuala Lumpur Bukit Bintang?

                    For those who wish to drive their own cars, citizenM Kuala Lumpur Bukit Bintang has a car park right on site for maximum convenience. Parking is free for guests.

                    Is breakfast offered at citizenM Kuala Lumpur Bukit Bintang?

                    Wake up to a great buffet breakfast at citizenM Kuala Lumpur Bukit Bintang. Adults can enjoy breakfast offered with an additional charge of 35 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

                    What are my dining options at citizenM Kuala Lumpur Bukit Bintang?

                    CitizenM Kuala Lumpur Bukit Bintang features an on-site restaurant for your dining convenience. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

                    Can special events be hosted at citizenM Kuala Lumpur Bukit Bintang?

                    You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at citizenM Kuala Lumpur Bukit Bintang. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.

                    Can business events be hosted at citizenM Kuala Lumpur Bukit Bintang?

                    On-site venues and convenient event services make citizenM Kuala Lumpur Bukit Bintang an ideal choice for hosting events such as seminars, corporate events and meetings. The 3 venues can accommodate up to 40 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

                    What is the smoking policy at citizenM Kuala Lumpur Bukit Bintang?

                    CitizenM Kuala Lumpur Bukit Bintang does not permit smoking in any of its rooms or indoor areas.

                    What is the closest train, metro, or bus station to citizenM Kuala Lumpur Bukit Bintang?

                    Imbi Monorail Station is the closest train, metro, or bus station, about 410 m away from citizenM Kuala Lumpur Bukit Bintang.

                    What restaurants are nearby citizenM Kuala Lumpur Bukit Bintang?

                    Restaurants including Layali El Sham Restaurant, Blue Chip Lounge and The Flavors Restaurant are popular in citizenM Kuala Lumpur Bukit Bintang’s neighborhood which is known as Bukit Bintang.

                    What popular shopping places are close to citizenM Kuala Lumpur Bukit Bintang?

                    Located in the Bukit Bintang area, citizenM Kuala Lumpur Bukit Bintang is close to great shopping choices like Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

                    What are popular attractions near citizenM Kuala Lumpur Bukit Bintang?

                    Guests at citizenM Kuala Lumpur Bukit Bintang can easily visit Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions located in the Bukit Bintang area.

                    Show more questions
                    See map

                    Explore the neighborhood

                    What people love about citizenM Kuala Lumpur Bukit Bintang

                    • 8

                      Very good

                      "Very comfortable bed and bedding."

                      Trish

                      |

                      July 31, 2022

                    • 10

                      Exceptional
                      Staff 

                      "Staffs were very helpful, efficient, professional and friendly."

                      silva

                      |

                      July 17, 2022

                    • 10

                      Exceptional

                      "Really enjoyed my stay here."

                      Ayanna

                      |

                      July 11, 2022

                    Property ranking|Compared to 6,802 Kuala Lumpur properties
                    See all rankings
                    Value for money score
                    9.4/10
                    Service score
                    9.6/10
                    Cleanliness score
                    9.6/10
                    Location score
                    9.3/10
                    Better than
                    99
                    %
                    of Kuala Lumpur properties
                    Better than
                    99
                    %
                    of Kuala Lumpur properties
                    Better than
                    99
                    %
                    of Kuala Lumpur properties
                    Better than
                    98
                    %
                    of Kuala Lumpur properties
                    Overall rating:

                    9.4

                    Exceptional
                    1,882 reviews
                    Cleanliness
                    9.6
                    Facilities
                    8.9
                    Location
                    9.3
                    Read all reviews >
                    What travelers say they love:
                    Nice Digital Hotel, Clear Room, Simple Amenities.
                    TINGTING from Singapore
                    Solo traveler
                    More about citizenM Kuala Lumpur Bukit Bintang

                    More about citizenM Kuala Lumpur Bukit Bintang

                    citizenM Kuala Lumpur Bukit Bintang

                    For travelers who want to take in the sights and sounds of Kuala Lumpur, citizenM Kuala Lumpur Bukit Bintang is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kuala Lumpur has to offer. citizenM Kuala Lumpur Bukit Bintang is located just 7.3 km from Terminal Bersepadu Selatan, providing your days with easy city access and great exploration options.
                    citizenM Kuala Lumpur Bukit Bintang offers impeccable service and all the essential amenities to travelers. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk services including express check-in or check-out and luggage storage can assist with your needs.
                    Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
                    Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator and bottled water at your disposal.
                    citizenM Kuala Lumpur Bukit Bintang also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


                    Dining and things to do

                    Every day at citizenM Kuala Lumpur Bukit Bintang begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
                    citizenM Kuala Lumpur Bukit Bintang offers wonderful recreational facilities for guests to enjoy. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


                    Around the property

                    Experience all the sights and local attractions of Kuala Lumpur with citizenM Kuala Lumpur Bukit Bintang as your base. Don't forget to stop by Menara Kuala Lumpur located 950 m away, where everyone who visits Kuala Lumpur wants to have their photo taken.


                    Reasons to stay here

                    Get more than you bargain for here, which scores value for money higher than 99% of the city's accommodation.
                    Past guests love the cleanliness here, ranking it higher than 99% of the city's accommodation.
                    Staff and service here are considered high quality by past guests whose ratings put it above 99% of the city's options.

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                    Amenities and facilities
                    Excellent
                    Facilities

                    8.9

                    Most talked about facilities

                    Breakfast

                    2 mentions

                    Food & Dining

                    1 mention

                    View

                    1 mention

                    Housekeeping

                    1 mention

                    Languages spoken

                    • English
                    • Chinese [Mandarin]
                    • Malay

                    Accessibility

                    • Wheelchair accessible

                    Internet access

                    • Complimentary WIFi in all rooms
                    • Internet [LAN]
                    • Internet services
                    • Wi-Fi in public areas

                    Cleanliness and safety

                    • Anti-viral cleaning products
                    • Body thermometer
                    • Cashless payment service
                    • Face coverings on staff
                    • First aid kit
                    • Hand sanitizer
                    • Hot water linen and laundry washing
                    • Individually-wrapped food options
                    • Physical distancing of at least 1 meter
                    • Professional-grade sanitizing services
                    • Protective screens in common areas
                    • Room sanitization opt-out available
                    • Rooms sanitized between stays
                    • Safe dining setup
                    • Sanitized kitchen and tableware items
                    • Shared stationery removed
                    • Staff trained in safety protocol
                    • Sterilizing equipment
                    • Temperature check for guests and staff

                    Dining, drinking, and snacking

                    • Bar
                    • Restaurants

                    Services and conveniences

                    • Air conditioning in public area
                    • Contactless check-in/out
                    • Daily cleaning
                    • Disabled facilities
                    • Elevator
                    • Food delivery
                    • Heating in public area
                    • Invoice provided
                    • Luggage storage
                    • Meeting/banquet facilities
                    • Shops
                    • Smoke-free property
                    • Smoking area

                    Access

                    • Allergy-free rooms
                    • CCTV in common areas
                    • CCTV outside property
                    • Check-in/out [express]
                    • Check-in/out [private]
                    • Couples only
                    • Exterior corridor
                    • Fire extinguisher
                    • Front desk [24-hour]
                    • Non-smoking rooms
                    • Pets allowed
                    • Safety/security feature
                    • Security [24-hour]
                    • Smoke alarms
                    • Soundproof rooms

                    Getting around

                    • Car park [free of charge]
                    • Car park [on-site]

                    Available in all rooms

                    • A/C
                    • Accessible by elevator
                    • Accessible toilet
                    • Accessible vanities
                    • Adjustable height hand-held shower wand
                    • Audible alarm
                    • Blackout curtains
                    • Carbon monoxide detector
                    • Cleaning products
                    • Closet
                    • Clothes rack
                    • Complimentary drinking water
                    • Concierge
                    • Desk
                    • Hair dryer
                    • Heating
                    • High floor
                    • Hypoallergenic
                    • Individual air conditioning
                    • In-room tablet
                    • iPod docking station
                    • Iron and ironing board
                    • Laptop workspace
                    • Linens
                    • Lock box in room
                    • Mirror
                    • Non-slip grab bar
                    • Non-smoking
                    • Phone
                    • Private bathroom
                    • Radio
                    • Reading light
                    • Refrigerator
                    • Roll-in shower
                    • Safety/security feature
                    • Shower
                    • Sleep comfort items
                    • Smoke alarm
                    • Socket near the bed
                    • Soundproofing
                    • Toiletries
                    • Towels
                    • Trash cans
                    • TV [flat screen]
                    • Wi-Fi
                    • Wi-Fi [complimentary]
                    • Window
                    • Wooden/parqueted flooring
                    Food and dining
                    Restaurants on site

                    canteenM

                    • Menu: A-la-carte
                    Location
                    128 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
                    Exceptional
                    Location

                    9.3

                    Airports

                    • Sultan Abdul Aziz Shah Airport (SZB)
                      17.1 km
                    • Kuala Lumpur International Airport (KUL)
                      44.7 km

                    Public transportation

                    • Imbi Monorail Station
                      410 m
                    • Hang Tuah Monorail Station
                      420 m

                    Hospital or clinic

                    • Klinik Dr. Gigi @ Pudu
                      60 m

                    Shopping

                    • Pavilion Kuala Lumpur
                      960 m

                    Convenience store

                    • 7 Eleven
                      20 m

                    Cash withdrawal

                    • ATM
                      170 m
                    What's nearby

                    Popular landmarks

                    • Jalan Alor
                      460 m
                    • Pavilion Kuala Lumpur
                      960 m
                    • Menara Kuala Lumpur
                      960 m
                    • Chinatown - Kuala Lumpur
                      1.0 km
                    • Central Market
                      1.2 km
                    • KLCC - Bukit Bintang Pedestrian Walkway
                      1.2 km
                    • Aquaria KLCC
                      1.3 km
                    • KLCC Park
                      1.6 km
                    • Petronas Twin Towers
                      1.6 km
                    • KL Bird Park
                      2.0 km

                    Nearby landmarks

                    • STA Travel
                      40 m
                    • Klinik Dr. Gigi @ Pudu
                      60 m
                    • Grocery Store
                      220 m
                    • Old Asia
                      230 m
                    • St. Anthony Church
                      250 m
                    • Sarawak Paradise in Borneo
                      260 m
                    • Chinese Medical Division
                      270 m
                    • Tung Shin Academy Of Nursing
                      280 m
                    • 21st Century Internet
                      280 m
                    • Sun Complex
                      300 m
                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
                    Property policies
                    Children and extra beds

                    Extra beds vary by room. Please check each room's capacity for details.

                    All children are welcome.

                    Infant 0-5 year(s)
                    Stay for free if using existing bedding.
                    Baby cot/crib may be requested directly from the property.
                    Children 6-10 year(s)
                    Stay for free if using existing bedding.
                    If you need an extra bed, it will incur an additional charge.
                    Guests 11 years and older are considered as adults
                    Must use an extra bed which will incur an additional charge.
                    Others
                    • Early Check-In & Late Check-Out fee: MYR 150 (subject to availability)
                    • When booking 6 or more rooms, special policies may apply.
                    Some helpful facts

                    Check-in/Check-out

                    • Check-in from14:00
                    • Check-out until11:00
                    • Reception open until00:00

                    Getting around

                    • Travel time to airport (minutes)50

                    Extras

                    • Breakfast charge (unless included in room price)35 MYR
                    • Daily Internet/Wi-Fi fee0 MYR

                    The property

                    • Non-smoking rooms/floorsno
                    • Number of bars/lounges1
                    • Number of floors6
                    • Number of restaurants1
                    • Number of rooms 105

                    Reviews of citizenM Kuala Lumpur Bukit Bintang from real guests

                    Provided by verified guests of Agoda
                    9.3
                    /
                    10
                    Exceptional
                    Cleanliness9.6
                    Facilities8.9
                    Location9.3
                    Service9.6
                    Value for money9.4
                    High score for Kuala Lumpur
                    Rating
                    9+ Exceptional (161)
                    8-9 Excellent (23)
                    7-8 Very Good (14)
                    6-7 Good (4)
                    <6 Below Expectation (0)
                    Time of the year
                    Mar - May (27)
                    Jun - Aug (26)
                    Sep - Nov (46)
                    Dec - Feb (103)
                    All guests (490)
                    All languages

                    Show reviews that mention 

                    Showing 202 verified guest comments
                    12345
                    9.6
                    Exceptional
                    Matthew from Australia
                    Couple
                    City View King Room
                    Stayed 1 night in August 2019

                    Great hotel”

                    We really enjoyed our brief time in this hotel. Excellent location. 5-10 minute walk to Hang Tuah monorail and LRT. Even shorter walk to Jalan Alor. Maybe 10 to Changkat Bukit Bintang, 10-20 to the various shopping malls on Jalan Bukit Bintang. Very clean, modern setup. Concierge staff were great with booking Grabs, recommending food, and general info. Facilities were really good. Bed was comfy, there was a big variety for breakfast (both Asian and Western styles) and barista coffee(!!!), good showers, a bar, and the big downstairs/lobby hang out space was quite nice. We only stayed the one night so didn't totally get the hang of the iPad, but it was mostly pretty intuitive.

                    Reviewed August 25, 2019

                    See room deals

                    Hola Citizen Matthew, Glad that you enjoyed your stay & appreciate on the hotel review. We certainly look forward to welcoming you in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

                    Responded October 06, 2019
                    citizenM Kuala Lumpur Bukit Bintang
                    9.2
                    Exceptional
                    Meng from Malaysia
                    Couple
                    City View King Room
                    Stayed 1 night in October 2019

                    Well done CitizenM!”

                    Loving CitizenM from A to Z!! The staff are very friendly & helpful, they will never forget to greet :-) The room is just amazing - love the super comfort bed, the modern design, the ambience, and the strong shower head too, cleanliness is tip top! The location is within very short walking distance to the Jalan Alor, and all the famous shopping complex in KL center! Breakfast is satisfactory & good, CitizenM makes great coffee, you can order the coffee you like & I'm sure you won't be disappointed Will surely recommend CitizenM to my friends

                    Reviewed October 22, 2019

                    See room deals

                    Hi Citizen Meng, We are glad that you had such amazing stay with us & we certainly will share these good reviews to the rest of the team. Will look forward for another great cup of latte during breakfast in near future. Till Your Next Staycation, Cheers! CitizenM Kuala Lumpur

                    Responded October 26, 2019
                    citizenM Kuala Lumpur Bukit Bintang
                    10.0
                    Exceptional
                    AI from Singapore
                    Couple
                    City View King Room
                    Stayed 2 nights in October 2019

                    Exceptional”

                    No idea where to start! from the very first step into the hotel, we were greeted warmly by the staff! In the room, everything was so clean and high technology! Enjoyed the ultra huge bed and simple breakfast! Love the concept and you get to keep the hotel card as it transform into a luggage tag and reusable when you stay with CitizenM hotel! It’s located very near many eateries which is just 5mins walk. Many bars located at the back of the hotel too! Can’t wait to visit the rest of CitizenM hotel!!!

                    Reviewed November 01, 2019

                    See room deals

                    Hola Citizen Al, Thank You for your time to review our hotel & we are delighted that you enjoyed your stay with us. Glad that you liked our fancy hotel cards ;-) Till Your Next Amazing Stay-cation with us, Cheers! CitizenM Kuala Lumpur Bukit Bintang

                    Responded November 02, 2019
                    citizenM Kuala Lumpur Bukit Bintang
                    9.6
                    Exceptional
                    Mia from Philippines
                    Solo traveler
                    City View King Room
                    Stayed 3 nights in September 2019

                    I can live here!”

                    The entire hotel feels like you're living in a modern art museum! Very hip, chic and modern. Rooms are very clean and high tech! Everyhting is controlled with an ipad. Rooms are small but perfect for solo travellers or couples. King sized bed is a plus! Staff are very helpful, polite and speak English well. Hotel is located near Jalan Alor, a bustling night market for cheap eats from hawker stalls and seafood restaurants. Nearest train station is Bukit Bintang, about 5-7 min walk.

                    Reviewed September 26, 2019

                    See room deals

                    Hi Citizen Mia, Maramin Salamat Po for staying with us. Glad that you enjoyed your stay with us & looking forward to welcoming you in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

                    Responded October 06, 2019
                    citizenM Kuala Lumpur Bukit Bintang
                    9.2
                    Exceptional
                    Lee from Singapore
                    Business traveler
                    City View King Room
                    Stayed 2 nights in August 2019

                    Fantastic, modern boutique hotel”

                    Fantastic room, comfortable beds and overall excellent hotel vibes. Perfect for the business traveller or couples - living room/reception area is great for doing work or chilling with friends/fellow travellers. Breakfast has superb whole grain bread, had 3 slices of it every morning, together with good coffee. Good location that is near to Bukit Bintang malls (5 to 10 mins walk) but away from the craziness and noisiness.

                    Reviewed August 25, 2019

                    See room deals

                    Hi Citizen Lee, Thank you for your time of the hotel review and glad you liked our breakfast spread. Your great comments will definitely be shared with the team. Till Your Next Holiday in KL, Cheers! CitizenM Kuala Lumpur Bukit Bintang.

                    Responded October 06, 2019
                    citizenM Kuala Lumpur Bukit Bintang
                    7.6
                    Very good
                    Swee from Malaysia
                    Couple
                    City View King Room
                    Stayed 2 nights in January 2020

                    Great experience”

                    Stay with CitizenM hotel is now our first choice whenever we travel to KL. Everything is great, receptionist and housekeeper are very friendly and helpful, love the ambience there ! Location is good, short distance to nearby shopping malls at Bukit Bintang, and Jalan Alor. The room facility is remote completely through a tablet ( I like the idea but there's also pro and cons). We encountered some minor issue due to tablets configuration error on our last night stay. Staff assisted us but the tablet configurations was still in error on the day we checked out. Besides the minor issue we experienced this round, overall experience and comfortable level are still great. We will come back again for sure .

                    Reviewed January 09, 2020

                    See room deals

                    Hi Citizen Swee, Thank You for making CitizenM Kuala Lumpur Bukit Bintang as your preferred hotel. We are delighted that you had an amazing stay with us and compliments to our staff as well. Till another memorable stay with us, Cheers! CitizenM Kuala Lumpur Bukit Bintang.

                    Responded January 18, 2020
                    citizenM Kuala Lumpur Bukit Bintang
                    10.0
                    Exceptional
                    Hj from Brunei Darussalam
                    Family with young children
                    City View King Room
                    Stayed 2 nights in December 2019

                    Perfect”

                    Love this hotel very much...the design on its own, everything suit us and glad that we found citizenM. 1) Location is superb...everything is near..less congested but still city centre. 2) Room..100% amazing..kids love it very much..with modern tech so on..they just wanna stay in the room 3) Breakfast is very nice with that kind of ambience, homy-like feel... 4) Can stay at the lobby for hours.. 5) Staff..no need to say..very friendly helpful always smiling and greets u..and they even allow us to check in early..we arrived two hours early and just to drop our luggage but the lady staff said its ok u can just check in..ooo..thats what us need traveling with kids sometimes a bit chaos..so luggage done.. Overall we love the stay experience and would love to stay again ..

                    Reviewed February 02, 2020

                    See room deals

                    Hi Citizen Hj, Apa Khabar. We are delighted that you enjoyed your recent stay with us & how you liked our room features and our breakfast. Our friendly ambassadors are available 24/7 to ensure our guests are well taken care of ;-) Till another memorable stay with us in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang

                    Responded February 16, 2020
                    citizenM Kuala Lumpur Bukit Bintang
                    10.0
                    Exceptional
                    Mohd from Brunei Darussalam
                    Couple
                    City View King Room
                    Stayed 1 night in February 2020

                    Exceptional”

                    Highly recommended for couple or friends. the room is fully controlled by ipad, bathroom n toilet's wall are made from glass and no lock but its ok for married couple with no children. the reception is like a living room where you can chill out, read books, enjoy watching tv or just doing nothing. overall, this is a unique hotel and I left with nothing but a great memories. Thanks citizenM...I want to write more but, I will let them experience it themselves.

                    Reviewed February 16, 2020

                    See room deals

                    Hi there Citizen Mohd, Apa Khabar ;-) Thank you for taking the time to share with us your positive review and we're delighted to learn that you've had such an amazing time with us. Till Another Memorable Stay-cation With Us ;-) Cheers! CitizenM Kuala Lumpur Bukit Bintang

                    Responded February 16, 2020
                    citizenM Kuala Lumpur Bukit Bintang
                    8.8
                    Excellent
                    Jeremy from Malaysia
                    Solo traveler
                    City View King Room
                    Stayed 2 nights in November 2019

                    LOCATION IS AMAZING!”

                    I love the consistency in the rooms and decor amongst this group. The staff could be better trained as compared to the other CitizenM hotels around the world....There were 1-2 stand out staff, the rest were lacklustre. WARNING: If you go to the convenience store next to the hotel on the right, make sure you count your change and they tried to short change/cheat me of my money. Apparently this had happened to other guest. The staff should warn other people to avoid if possible. Location is amazing. Cleanliness is amazing. The bar staff are also lovely and lively! Reception staff day/night need work.

                    Reviewed December 30, 2019

                    See room deals

                    Hi Citizen Jeremy, Thank you for taking the time to share your experience with us. Thank you once again for providing us your constructive feedback as it is essential for us to continuously improve our quality of service. It would be our pleasure to have you return should you ever visit Kuala Lumpur once again. Cheers! CitizenM Kuala Lumpur Bukit Bintang

                    Responded February 16, 2020
                    citizenM Kuala Lumpur Bukit Bintang
                    8.8
                    Excellent
                    chloe from Singapore
                    Couple
                    City View King Room
                    Stayed 3 nights in July 2019

                    Excellent”

                    Splendid hotel near the heart of KL. Good food (street food, local delights, cafe), decent malls near the hotel. The room technology is so cool! furnishing in the hotel was great, i was snapping pictures all day long. The hghlight of my trip was the amazing spacious square bed. So areas to improve would be the aircon is a bit too cold even at 25 degrees and it is the highest the room can go.

                    Reviewed August 01, 2019

                    See room deals

                    Hi Citizen Chloe, Warm greetings from CitizenM Kuala Lumpur Bukit Bintang. Glad that you have an enjoyable stay with us. Your comments will be shared with the team for their review and improvement. We Look Forward to welcoming you back in Kuala Lumpur soon. Till Your Next Amazing Stay-cation, CitizenM Kuala Lumpur Bukit Bintang.

                    Responded October 06, 2019
                    citizenM Kuala Lumpur Bukit Bintang
                    9.2
                    Exceptional
                    TACK from Malaysia
                    Couple
                    City View King Room
                    Stayed 1 night in November 2019

                    Best value for money hotel in KL”

                    Strategic location - with bus stop at the front of the hotel. LRT station (Plaza Rakyat) and MRT station (Bkt Bintang) are within walking distance. Excellent breakfast buffet with good choice and excellent ambiance at the dining lounge. I truly love the decorations, it's like a cool hang out cafe. The room/toilet/bathroom space is okay for the price. It comes with complimentary 2 drinking water. The room is clean with a wonderful gadget pad to control the lighting, lighting mood, aircon, blinds and tv. Hotel staffs are friendly and make the stay very memorable. Self Check-in and check-out at the kiosk were very very easy. No long queues at the counter like a traditional hotel.

                    Reviewed December 01, 2019

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                    Hi there Citizen Tack, Thank You for your time to review our hotel. We are delighted that you had an amazing & memorable stay with us. Till another exciting and fun stay-cation with us in near future ;-) Cheers! CitizenM Kuala Lumpur Bukit Bintang.

                    Responded December 03, 2019
                    citizenM Kuala Lumpur Bukit Bintang
                    10.0
                    Exceptional
                    Eddie from Malaysia
                    Couple
                    City View King Room
                    Stayed 1 night in November 2019

                    Super best and fully recom recommended hotel ”

                    I never write any comment before, but this time I stay citizen hotel I very surprised because the room will very very clean and good smells.. Especially the bed and pillow was super comfort.. Hope the management will keep the room maintenance and clean, so i will only stay this hotel nx time travelling to kl and recommend to my friend 😁

                    Reviewed November 07, 2019

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                    Hola Citizen Eddie, We are delighted that you enjoyed your recent stay with us & you loved our super fluffy pillow ;-) Looking forward to seeing you in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

                    Responded November 07, 2019
                    citizenM Kuala Lumpur Bukit Bintang
                    9.2
                    Exceptional
                    Sarah from United Kingdom
                    Couple
                    City View King Room
                    Stayed 1 night in December 2019

                    Very Comfortable stay in this Unique Property”

                    My husband and i were very happy with our stay with CitizenM. Their staff was quick and check in/check out process was an ease. Rooms are moderately sized but very comfortable. Loved the fact that we were provided an ipad to control the settings of the rooms, from disco lights in the bathroom to calming dreamy music. Would be perfect if there was a pool in the property. But still, will definitely come back again when we have the chance.

                    Reviewed December 16, 2019

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                    Hi Citizen Sarah, Thank You for your time to review our hotel. We are happy that you had an amazing stay with us. Looking forward to seeing you in near future for another great stay with us. Cheers! CitizenM Kuala Lumpur Bukit Bintang

                    Responded December 29, 2019
                    citizenM Kuala Lumpur Bukit Bintang
                    9.2
                    Exceptional
                    si from Malaysia
                    Couple
                    City View King Room
                    Stayed 1 night in October 2019

                    Exceptional”

                    It’s a new hotel with cool and modern interior design . The room is spotless clean, shower is good, the super king bed and pillow are so comfy that it certainly make a plus to the hotel. The light,curtain/blind and tv are all control by an iPad which is very cool and impressive. Staff are friendly and attentive, more than helpful I would say. Would definitely come back again.

                    Reviewed October 28, 2019

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                    Hi Citizen Si, Thank you for your great review during your recent stay with us. We will share this among our team. Looking forward to welcoming you back in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

                    Responded October 29, 2019
                    citizenM Kuala Lumpur Bukit Bintang
                    10.0
                    Exceptional
                    Linsey from Australia
                    Solo traveler
                    City View King Room
                    Stayed 1 night in February 2020

                    I love citizenM hotels! ”

                    I’ve stayed at the Paris CitizenM, and the KL one was even better!! Awesome location, great facilities and modern, beautiful rooms. Only stayed one night :( but it was awesome and worth the money. 100% recommend and would stay again at any CitizenM location.

                    Reviewed February 11, 2020

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                    Hi Citizen Linsey, Thank You for taking your time for review our hotel. We are happy that you had amazing stay with us recently. We look forward to seeing you in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

                    Responded February 16, 2020
                    citizenM Kuala Lumpur Bukit Bintang
                    9.6
                    Exceptional
                    Jaesoo from Cambodia
                    Business traveler
                    City View King Room
                    Stayed 1 night in October 2019

                    Absolutely recommend”

                    I've never experienced this kind of hotel before. Even though the room I stayed was compact, it was very economic for staying. Nothing to say about negative one. I highly recommend this hotel.

                    Reviewed October 27, 2019

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                    Hi Citizen Jaesoo, We are glad that you enjoyed your stay with us recently. Looking forward to seeing you in near future. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

                    Responded October 29, 2019
                    citizenM Kuala Lumpur Bukit Bintang
                    10.0
                    Exceptional
                    NORSHAKINAH from Singapore
                    Couple
                    City View King Room
                    Stayed 4 nights in December 2019

                    Exceptional”

                    Everything is great and it's just a walking distance to go alot street night market, berjaya times square, pavillion, bukit Bintang etc. Definitely coming back again 👍👍👍

                    Reviewed December 09, 2019

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                    Hi there Citizen Norshakinah, Season's Greetings. Thank You for taking your time to review our hotel. We look forward to welcoming you back for another exciting stay-cation in KL. Cheers! CitizenM Kuala Lumpur Bukit Bintang

                    Responded December 11, 2019
                    citizenM Kuala Lumpur Bukit Bintang
                    10.0
                    Exceptional
                    Min from Malaysia
                    Couple
                    City View King Room
                    Stayed 2 nights in September 2019

                    Great bed to sleep and nice breakfast to kickstart the day”

                    It's true when they claim to have the quickest check in procedure. The room is compact with all that you could think of, and needs during the stay are well thought of. The ipad controls everything in the room, which is really fun feature to have. I love the range of breakfast with asian and western options aplenty. The coffee is amazing!

                    Reviewed October 23, 2019

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                    Dear Citizen Min, Greetings from CitizenM Kuala Lumpur Bukit Bintang. Thank You for your time to review our hotel during your recent stay with us. We definitely will share these great comments with our team. Looking forward to serving you another great cup of coffee. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

                    Responded October 29, 2019
                    citizenM Kuala Lumpur Bukit Bintang
                    8.4
                    Excellent
                    Mohd from Singapore
                    Couple
                    City View King Room
                    Stayed 3 nights in February 2020

                    Newly renovated high tech hotel”

                    Newly renovated, located near to alor st and bukit bintang area.. clean and SUPER COMFY BED...!! Room was basically controlled by just touch of the ipad... from tv, to mood light to a/c temperature to curtain blind all control by a touch of the ipad... friendly staff..!!

                    Reviewed February 15, 2020

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                    Hi Citizen Mohd, Thank You for your review and we are delighted that you had an amazing stay. We look forward to seeing you in near future for another memorable stay with us. Stay Safe, Cheers! CitizenM Kuala Lumpur Bukit Bintang

                    Responded March 29, 2020
                    citizenM Kuala Lumpur Bukit Bintang
                    8.8
                    Excellent
                    Nigel
                    Couple
                    City View King Room
                    Stayed 1 night in November 2019

                    Nice stay”

                    Very convenient for a short stay room was alittle small but clean and new. very trendy room all controls in the room operate by iPad and a big comfy bed. Bar area is very cool with big sofas and trendy lounge areas nice to do alittle work if needed. Would definitely stay here again.

                    Reviewed November 07, 2019

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                    Hi Citizen Nigel, Thank You for your time reviewing our hotel. Looking forward to welcoming you back. Cheers! CitizenM Kuala Lumpur Bukit Bintang.

                    Responded November 07, 2019
                    citizenM Kuala Lumpur Bukit Bintang
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