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Borneo Tropical Rainforest Resort
Borneo Tropical Rainforest Resort
Borneo Tropical Rainforest Resort
Borneo Tropical Rainforest Resort
Borneo Tropical Rainforest Resort
Borneo Tropical Rainforest Resort
Borneo Tropical Rainforest Resort

Removed from saved list

7.4

Very good

532 reviews

532 reviews

Housekeeping10
Food & Dining8
Children's activities4
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Lambir Hills National Park 5.6 km
Luak Bay 16.1 km
Riam Temple 20.5 km
Canada Hill 23.6 km
Tua Pek Kong Temple 23.9 km
Miri Handicraft Centre 24.4 km
Miri City Fan 25.1 km
Miri Crocodile Farm 43.9 km
Mulu World Heritage Area 91.8 km
Nearby landmarks
Lambir Hills National Park 5.6 km
Klinik Taman Tunku 15.7 km
Luak Bay 16.1 km
SERVAY 16.4 km
Miri Airport 16.5 km
Proguard Safety East Malaysia Sdn Bhd 17.1 km
Tusan Beach 19.5 km
Tusan Cliff 20.4 km
Riam Temple 20.5 km
Hick's Bay 20.8 km

Borneo Tropical Rainforest Resort

36 KM Miri Bintulu Road, Bakam, Miri, Malaysia, 98000 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Bakam part of Miri, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Lambir Hills National Park. Rated with 3 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Air conditioning

Currency exchange

Daily housekeeping

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Front desk [24-hour]

BBQ facilities

Luggage storage

Your dates are popular among travelersUsers are booking a place in Miri every 6 minutes on Agoda.com
Value for money7.6
Distance to city center36 km
Location rating7.6
Nearest airportMiri Airport (MYY)
Distance to airport16.5 km

Rooms available at Borneo Tropical Rainforest Resort

Mahogany Room
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Standard Room
...
  • Room size: 18 m²/194 ft²
  • Nature view
  • 1 queen bed
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Chalets
...
  • Room size: 27 m²/291 ft²
  • Lake view
  • 1 single bed and 1 double b...
Enter dates to see prices
Standard Triple Room
...
  • Room size: 28 m²/301 ft²
  • Nature view
  • 1 single bed and 1 queen be...
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Standard Quad Room
...
  • Room size: 28 m²/301 ft²
  • Nature view
  • 1 queen bed and 1 single be...
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Superior Twin Room, 2 Twin Beds
...
  • Room size: 27 m²/291 ft²
  • 2 single beds
Enter dates to see prices
Engkabang (No Window,Area:15)
...
    Enter dates to see prices
    Triple Room (No Window)
    ...
      Enter dates to see prices
      Ngabang Family Room
      ...
        Enter dates to see prices
        Quadruple Room (No Window)
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Borneo Tropical Rainforest Resort?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Borneo Tropical Rainforest Resort?

          Borneo Tropical Rainforest Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 MYR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Borneo Tropical Rainforest Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Borneo Tropical Rainforest Resort has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Miri with private transportation, the resort can arrange both taxis or car rental.

          Is breakfast offered at Borneo Tropical Rainforest Resort?

          Wake up to a great buffet breakfast at Borneo Tropical Rainforest Resort.

          What are my dining options at Borneo Tropical Rainforest Resort?

          Borneo Tropical Rainforest Resort features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

          What is the smoking policy at Borneo Tropical Rainforest Resort?

          Borneo Tropical Rainforest Resort does permit smoking in some areas and is not 100% smoke-free.

          What restaurants are nearby Borneo Tropical Rainforest Resort?

          Restaurants including BBQ Chicken, The Vintage Tea House and Miri Marriott Resort & Spa are popular in Borneo Tropical Rainforest Resort’s neighborhood which is known as Bakam.

          What popular beaches are close to Borneo Tropical Rainforest Resort?

          Guests at Borneo Tropical Rainforest Resort can easily visit Tusan Cliff Beach and Tusan Beach in the Bakam area.

          What popular natural sightseeing spots are close to Borneo Tropical Rainforest Resort?

          Borneo Tropical Rainforest Resort’s nearby natural sights include Lambir Hills National Park located in the same Bakam area.

          Show more questions
          See map

          Explore the neighborhood

          What people love about Borneo Tropical Rainforest Resort

          • 9.2

            Exceptional

            "Very nice place for relaxing."

            Theresa

            |

            November 29, 2022

          • 8.8

            Excellent

            "Food is good!"

            agnes

            |

            July 31, 2022

          • 7.2

            Very good

            "Great place for your own away day from a busy city."

            Christy

            |

            July 24, 2022

          Overall rating:

          7.4

          Very good
          532 reviews
          Cleanliness
          6.9
          Facilities
          7.2
          Location
          7.6
          Read all reviews >
          What travelers say they love:
          Fortunately, hotel staff immediately sent to assist.
          Ping from Malaysia
          Family with young children
          More about Borneo Tropical Rainforest Resort

          More about Borneo Tropical Rainforest Resort

          Borneo Tropical Rainforest Resort

          Borneo Tropical Rainforest Resort is a smart choice for travelers to Miri, offering a relaxed and hassle-free stay every time. Lose yourself amidst the natural charm of the sea with a stay at Borneo Tropical Rainforest Resort.
          At Borneo Tropical Rainforest Resort, guests are bound to have a stress-free stay. Keep up with all your communications easily with the resort's free Wi-Fi. Getting from and back to the airport can be easily arranged with the resort's airport transfer services. Taxi, car hire and shuttle services provided by the resort make exploring Miri even more convenient.
          Guests can enjoy free parking right at the resort. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's tours. Packing light is possible at Borneo Tropical Rainforest Resort thanks to the resort's laundry service keeping your clothes clean.
          Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by resort.
          All rooms at Borneo Tropical Rainforest Resort are designed for comfort. For your comfort, some rooms at the resort are equipped with air conditioning. Some rooms at Borneo Tropical Rainforest Resort even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
          In some select rooms, you can find bottled water, a coffee or tea maker and mini bar at your disposal. Borneo Tropical Rainforest Resort also provides a hair dryer and towels in bathrooms for select rooms.


          Dining and things to do

          Every day at Borneo Tropical Rainforest Resort begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the resort. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry. Borneo Tropical Rainforest Resort is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
          A memorable night with your travel companions can be had without going far, at the resort's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
          Apart from amenities and services, Borneo Tropical Rainforest Resort goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the resort. Spend some time relaxing at the resort's pool. Cool off on hot days by joining water-world activities like fishing and non-motorized water sports.
          Fun in the water is easy with aquatic activities available, like canoes and water park. Casual sporty activities are also available including horse riding. Engage in some easy evening fun with other guests with the resort's dart board, hiking trails and badminton court. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


          Reasons to stay here

          Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
          Guests who stayed here really appreciated the room comfort, scoring it higher than 89% of accommodations in the city.

          Amenities and facilities
          Very good
          Facilities

          7.2

          Most talked about facilities

          Food & Dining

          24 mentions

          Housekeeping

          8 mentions

          Swimming Pool

          5 mentions

          Breakfast

          4 mentions

          Languages spoken

          • English
          • Chinese [Mandarin]
          • Malay

          Internet access

          • Free Wi-Fi in all rooms!
          • Internet services
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Badminton court
          • Billiards
          • Canoeing
          • Dart board
          • Fishing
          • Garden
          • Hiking
          • Horseback riding
          • Swimming pool [indoor]
          • Swimming pool [outdoor]
          • Table tennis
          • Tours
          • Water park
          • Water sports (non-motorized)

          Cleanliness and safety

          • Anti-viral cleaning products
          • Body thermometer
          • Breakfast takeaway service
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • First aid kit
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Room sanitization opt-out available
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Staff trained in safety protocol
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Bar
          • BBQ facilities
          • Coffee shop
          • Kitchen
          • Restaurant [halal]
          • Restaurants
          • Room service

          Services and conveniences

          • Air conditioning in public area
          • Concierge
          • Currency exchange
          • Daily housekeeping
          • Elevator
          • Food delivery
          • Gift/souvenir shop
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoking area

          For the kids

          • Family room
          • Swimming pool [kids]

          Access

          • CCTV in common areas
          • CCTV outside property
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Security [24-hour]
          • Smoke alarms

          Getting around

          • Airport transfer
          • Car park [free of charge]
          • Car park [on-site]
          • Rental car
          • Shuttle service
          • Taxi service

          Available in all rooms

          • Air conditioning
          • Desk
          • Free bottled water
          • Non-smoking
          • Private bathroom
          • Satellite/cable channels
          • Shower
          • Smoke detector
          • Telephone
          Food and dining
          Breakfast options
          • Asian
          • Halal
          • Buffet
          Restaurants on site

          One Tree Hill Cafe

          • Cuisine: Asian, Malaysian
          • Menu: A-la-carte

          Palm Restaurant

          • Cuisine: Asian, Malaysian
          • Menu: A-la-carte
          Location
          36 KM Miri Bintulu Road, Bakam, Miri, Malaysia, 98000
          Very good
          Location

          7.6

          Airports

          • Miri Airport (MYY)
            16.5 km
          • Marudi Airport (MUR)
            36.9 km

          Hospital or clinic

          • Klinik Taman Tunku
            15.7 km
          What's nearby

          Popular landmarks

          • Lambir Hills National Park
            5.6 km
          • Luak Bay
            16.1 km
          • Riam Temple
            20.5 km
          • Canada Hill
            23.6 km
          • Tua Pek Kong Temple
            23.9 km
          • Miri Handicraft Centre
            24.4 km
          • Miri City Fan
            25.1 km
          • Miri Crocodile Farm
            43.9 km
          • Mulu World Heritage Area
            91.8 km

          Nearby landmarks

          • Lambir Hills National Park
            5.6 km
          • Klinik Taman Tunku
            15.7 km
          • Luak Bay
            16.1 km
          • SERVAY
            16.4 km
          • Miri Airport
            16.5 km
          • Proguard Safety East Malaysia Sdn Bhd
            17.1 km
          • Tusan Beach
            19.5 km
          • Tusan Cliff
            20.4 km
          • Riam Temple
            20.5 km
          • Hick's Bay
            20.8 km
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Children 0-11 year(s)
          Must use an extra bed
          If you need an extra bed, it will incur an additional charge.
          Guests 12 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out until12:00

          Getting around

          • Airport transfer fee100 MYR
          • Distance from city center36 km
          • Travel time to airport (minutes)35

          The property

          • Non-smoking rooms/floorsYes
          • Number of bars/lounges1
          • Number of floors6
          • Number of restaurants2
          • Number of rooms 99
          • Year property opened2007

          Reviews of Borneo Tropical Rainforest Resort from real guests

          Provided by verified guests of Agoda
          7.4
          /
          10
          Cleanliness6.9
          Facilities7.2
          Location7.6
          Room comfort and quality7.3
          Service8.0
          Value for money7.6
          High score for Miri
          Rating
          9+ Exceptional (49)
          8-9 Excellent (40)
          7-8 Very Good (64)
          6-7 Good (24)
          <6 Below Expectation (55)
          Time of the year
          Mar - May (50)
          Jun - Aug (56)
          Sep - Nov (56)
          Dec - Feb (70)
          All guests (429)
          All room types
          All languages

          Show reviews that mention 

          Showing 232 verified guest comments
          12345
          9.6
          Exceptional
          Shah from Malaysia
          Family with young children
          Standard Room
          Stayed 1 night in December 2019

          First impression quite bad”

          First of all, when i was booking the room, Agoda didnt mention that the resort will charge per pax instead of per room as advertise in Agoda apps.. so i need to top up for kids and my spouse which is quite expensive, adults for rm134 and 2 children for rm194. Arrived at resort we are welcome by two very kind of receptionist but their supervisor is kinda grumpy.. they need to be more attentive to customer... because i did question a lot about the payment and room.. i pay rm539 for standard room.. in agoda apps rm509 will be a Quad room. The resort is very deep inside the jungle and the offroad is quite steep, glad that i use 4x4.. the welcoming of resort is very attractive with its mother nature sound, bugs and fresh air. Then we proceed to have afternoon tea.. the food is very2 sufficent.. perhaps they could do the meals more attractive and adds more quantity.. after we cx in the room we proceed to waterpark.. walking distance from engkabang room is very superbview then arrived.. it was magnificent view of hidden waterpark.. then it change my perception of this resort.. after that we had a served dinner... the food is very good and a lot.. then all the negative first impression change.. it was awesome... sleeping in a very comfy bed we wake up and had a superb served breakfast.. at that time.. my thought is that.. it is very valueable for money because we had a very good time eventhou we didnt have too much of activities due to small and baby children.. after cx out.. we had a very delicious lunch... with no internet line except at lobby.. we feel very stress release at the tropical rainforest.. it was very suitable to whom want to have a good relaxing and stress releived.... perhaps the first impression of our arrival the and the booking problems i ecounter.. should i say the place is such paradise for busy people.. awesome and Great place with superb foods.

          Reviewed December 29, 2019

          See room deals

          10.0
          Exceptional
          Zulkifli from Malaysia
          Family with teens
          Standard Room
          Stayed 2 nights in January 2020

          Perfect weekend getaway for the whole family.”

          We enjoyed our stay immensely. Simple resort rooms with just the bare necessities, but the awesome staffs, nice water park, plenty of things to do was enough to keep up occupied. Suggest to take the complete meal package as there are no restaurant nearby except for the resort owned ones. Food was a plenty and good. Ask for the mahogany rooms.

          Reviewed February 16, 2020

          See room deals

          10.0
          Exceptional
          Dixon from Malaysia
          Couple
          Chalets
          Stayed 1 night in December 2020

          Exceptional”

          Happy with my 4Days 3Nights stay here during weekdays off school season. Staff all very friendly, food not an issue for my taste, room spacious and clean. Enjoyed the quietness and the nature sounds.

          Reviewed February 02, 2021

          See room deals

          9.6
          Exceptional
          Ping from Malaysia
          Family with young children
          Standard Room
          Stayed 1 night in December 2021

          Enjoyable place”

          On the return trip, the car punctured suddenly, and We notified the hotel. Fortunately, hotel staff immediately sent to assist. Finally i can catch the plane. Say thank you here. To be honest, our resort in Sarawak that cannot be too high compared to West Malaysia. My family came to stay one night on Christmas day and felt very enjoyable. We took the Half full package, including dinner and breakfast. We all enough to eat. My child are so happy to go out to Lake using a boat to feed the fishes . The swimming pool has a nice place to play, and the rooms have been refurbished. So the summary is a good place to stay , relax for one night.

          Reviewed December 29, 2021

          See room deals

          10.0
          Exceptional
          Sebastian from Malaysia
          Family with young children
          Standard Room
          Stayed 1 night in September 2021

          Great job managing the jungle resort”

          Not the best food alacarte but they are good at the buffet sets. Very nice rooms. And amazing activities, perfect for a family outing!

          Reviewed September 26, 2021

          See room deals

          9.6
          Exceptional
          Stephane from Switzerland
          Couple
          Chalets
          Stayed 3 nights in June 2019

          Amazing”

          Just perfect, location into the heart of rainforest, you can see Orang Utan from the lounge sometimes. Food is great, activities are excellent, very good guides. A must do, even though the price is quiet tough. Excellent experience.

          Reviewed July 13, 2019

          See room deals

          10.0
          Exceptional
          Nazrin from Malaysia
          Family with young children
          Chalets
          Stayed 1 night in August 2021

          Super hyper awesome”

          Nice view, delicious food, value for money, good staff..

          Reviewed August 23, 2021

          See room deals

          10.0
          Exceptional
          Awang from Malaysia
          Family with young children
          Chalets
          Stayed 1 night in December 2020

          great time”

          friendly staffs, great foods. really nice.

          Reviewed December 28, 2020

          See room deals

          10.0
          Exceptional
          SHARON from Malaysia
          Couple
          Chalets
          Stayed 2 nights in November 2020

          Exceptional”

          recommended place to go for relaxing and away from busy city life

          Reviewed November 16, 2020

          See room deals

          10.0
          Exceptional
          sharifah from Malaysia
          Family with young children
          Chalets
          Stayed 1 night in June 2020

          Exceptional”

          good enough for a weekend getaway

          Reviewed July 01, 2020

          See room deals

          9.2
          Exceptional
          Wong from Malaysia
          Couple
          Mahogany Room
          Stayed 1 night in December 2020

          Best Getaway near Miri ”

          Good natural air, well maintained water park, and surprisingly good quality food that is even better than most hotels in the city. Truly a pleasant stay. Even the staffs take extra effort to remember each guests and provide friendly service.

          Reviewed December 28, 2020

          See room deals

          10.0
          Exceptional
          Corlina from Malaysia
          Business traveler
          Standard Room
          Stayed 1 night in August 2019

          Exceptional”

          Their staff ia so friendly!

          Reviewed August 14, 2019

          See room deals

          9.2
          Exceptional
          Chua from Malaysia
          Business traveler
          Standard Room
          Stayed 6 nights in December 2021

          Super friendly staff”

          Staying for 7 nights,Good place to find peace..near to nature..only have celcom line..at 1st there is a few problem in my room,but the staff is super friendly,fix ur problem on the spot..recommended for those who seek peace

          Reviewed December 20, 2021

          See room deals

          8.8
          Excellent
          gareth from Malaysia
          Couple
          Standard Room
          Stayed 1 night in October 2020

          Excellent”

          Clean and comfortable room. But the blankets a little bit smelly. Might be due to humid environment. A little bit disappointed with the buffet as the food finish early and need request for top-up. Recommended to choose ala carte food. The rainforest environment is great for those who want to escape from the busy city environment. Last but not least, the phone signal quite weak unless if you don't mind to be "offline" for a while. 😁

          Reviewed October 12, 2020

          See room deals

          8.8
          Excellent
          Percival from Malaysia
          Family with young children
          Chalets
          Stayed 2 nights in March 2019

          Excellent”

          Facilities in chalet (bathroom) can be further improved. Chalet condition is good, well taken care of. Water park is great but the facilities especially for kids can be further improved (rusty equipments). Food was great, quantity and quality is awesome. Coffee served in the teapot is very thick (awesome!!). Overall 2 nights stay was great. Enjoyed the park tour. However overall facilities (fish pond, boat, animal farm, etc) which are good attractions are less taken care, can be improved here. Teambuilding facilities (obstacles and low rope) are great but need more staff to take care of safety.

          Reviewed March 16, 2019

          See room deals

          9.2
          Exceptional
          NICOLE from Malaysia
          Group
          Chalets
          Stayed 1 night in October 2020

          Sweet escape from city hustle”

          Friendly service. The room is nice, the down side is the toilet a bit small, but so far so good. Value for money too. Thanks BTRR.

          Reviewed October 18, 2020

          See room deals

          8.8
          Excellent
          Norazreen from Malaysia
          Group
          Standard Triple Room
          Stayed 1 night in March 2022

          Excellent”

          Very very spacious room for three of us, clean room and complete with pantry, tv, sofa bed, and 3 fresh beds. I love the room and staffs was super friendly and helpful. The facilities esp water park are old, be careful, but we still had fun in the water park and pool

          Reviewed May 22, 2022

          See room deals

          9.2
          Exceptional
          WAN from Malaysia
          Family with young children
          Mahogany Room
          Stayed 2 nights in February 2022

          BEST PLACE”

          LUV TO COME HERE....COZY PLACE N A LOT OF ACTIVITIES U CAN ENJOYED WITH FAMILY MEMBERS

          Reviewed February 06, 2022

          See room deals

          8.8
          Excellent
          roziny from Malaysia
          Couple
          Chalets
          Stayed 4 nights in January 2019

          Excellent”

          unit-Meranti:full board. pls do something or upgrade the bathroom & toilet. Esp the toilet room. annoying wooden door and u hv to squeeze yourself before the door is able to be closed. pls fix the little sink and the flooring. the bathroom sink needs fixing. you need to add a mirror in the bathroom and a ledge to place your amenities on.

          Reviewed January 26, 2019

          See room deals

          10.0
          Exceptional
          PAULUS from Malaysia
          Group
          Standard Triple Room
          Stayed 1 night in January 2022

          Exceptional”

          awesome !!

          Reviewed March 10, 2022

          See room deals

          12345
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