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Exterior view, Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre in Kuala Lumpur
Superior Queen No Window - Guestroom, Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre in Kuala Lumpur
a large building with many signs on it, Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre in Kuala Lumpur
a living room filled with furniture and a tv, Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre in Kuala Lumpur
a red couch sitting next to a blue wall, Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre in Kuala Lumpur
a couch that has a sign on the side of it, Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre in Kuala Lumpur
a large room with a lot of tables and chairs, Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre in Kuala Lumpur

Removed from saved list

7

Very good

765 reviews

765 reviews

Housekeeping11
Shops10
Breakfast2
See map
See map

8.5

Excellent

Location rating score

Excellent location
Excellent for walking
Parking
FREE
Walkable places
Sunway Pyramid

230 m

The Bottle’s

300 m

Sunway Lagoon

530 m

Popular landmarks
KL Bird Park

11.6 km

Chinatown - Kuala Lumpur

12.4 km

Central Market

12.5 km

Menara Kuala Lumpur

13.7 km

Jalan Alor

13.8 km

Closest landmarks
Scream Park

540 m

Klinik Sri Subang

610 m

Nickelodeon Lost Lagoon

680 m

PSJ Park

740 m

PJS 10 Park

760 m

Newly renovated

Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre

No 19 Jalan PJS 11/28, Sunway Metro, Bandar Sunway, Petaling Jaya, Bandar Sunway, Kuala Lumpur, Malaysia, 46150 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bandar Sunway part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Massage and restaurant are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Check-in [24-hour]

Newly renovated

Free Wi-Fi in all rooms!

Air conditioning

Currency exchange

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Cash withdrawal

Family room

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money7.4
Location rating8.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport8.7 km

Rooms available at Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre

Superior Queen No Window
...
  • Room size: 23 m²/248 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Family Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Single Room
...
  • Room size: 17 m²/183 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Triple Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 queen bed and 1 single be...
Enter dates to see prices
Single Room with Window
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Superior Twin Room - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Triple Room(1 Twin Bed and 1 Queen Bed)
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices
Deluxe Room No View
...
  • Room size: 10 m²/108 ft²
  • 1 double bed or 2 single be...
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre?

For those who wish to drive their own cars, Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre?

Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre?

The closest train, metro, or bus station to Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre is Setia Jaya KTM Station, 1.1 km away.

What restaurants are nearby Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre?

Restaurants including Nasi Kandar Shaaz Curry House, Taste Enclave @ Pyramid Tower Hotel East and Kim Lian Kee are popular in Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre’s neighborhood which is known as Bandar Sunway.

What popular shopping places are close to Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre?

Shopping options in Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre’s Bandar Sunway neighborhood include Sunway Pyramid.

What are popular attractions near Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre?

Guests at Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre can easily visit Sunway Lagoon, Scream Park and Nickelodeon Lost Lagoon located in the Bandar Sunway area.

See map

Explore the neighborhood

What people love about Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre

  • 7.6

    Very good
    Location

    "The hotel was great, it is clean & near to shopping mall Sunway Pyramid."

    Nur

    |

    June 7, 2022

  • 10

    Exceptional
    Location

    "Nice location, it just next to sunway pyramid within walking distance."

    Kee

    |

    March 27, 2021

  • 8.4

    Excellent
    Location

    "Good location, good price"

    KONG

    |

    January 20, 2020

Property ranking|Compared to 8,348 Kuala Lumpur properties
See all rankings
Cheapest price score
Location score
8.5/10
Room comfort score
6.1/10
Room size
25 sqm.
Better than
96
%
of Kuala Lumpur properties
Better than
94
%
of Kuala Lumpur properties
Better than
94
%
of Kuala Lumpur properties
Bigger than
92
%
of Kuala Lumpur properties
Overall rating:

7

Very good
689 reviews
Cleanliness
6.5
Facilities
6.2
Location
8.5
Read all reviews >
More about Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre

More about Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre

Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre

Wake up to a magical day and enjoy all that Kuala Lumpur offers with a stay at Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre.
The range of services provided by Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Kuala Lumpur. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site laundromat helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms at Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with bottled water in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Light snacking is available day or night with the hotel's vending machines.
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage and salon. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

This is your chance to explore all that Kuala Lumpur has to offer. Pose in front of Menara Kuala Lumpur located 13.6 km away, and you can always show your friends the time you went to Kuala Lumpur.


Reasons to stay here

This hotel's food and dining score higher than 94% of accommodations in the city.
This hotel scores higher than 94% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 94% of accommodations in the city.

Show less

Amenities and facilities

Good
Facilities

6.2

Most talked about facilities

Housekeeping

49 mentions

Internet

10 mentions

Food & Dining

8 mentions

Car Park

4 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundromat
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Carbon monoxide detector
  • Cleaning products
  • Daily housekeeping
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Location

No 19 Jalan PJS 11/28, Sunway Metro, Bandar Sunway, Petaling Jaya, Bandar Sunway, Kuala Lumpur, Malaysia, 46150
Excellent
Location

8.5

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    8.7 km
  • Kuala Lumpur International Airport (KUL)
    38.3 km
Public transportation
  • Setia Jaya KTM Station
    1.2 km
  • Seri Setia
    1.9 km
Hospital or clinic
  • Klinik Sri Subang
    610 m
Convenience store
  • 7 Eleven
    90 m 2 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • KL Bird Park
    11.6 km
  • Chinatown - Kuala Lumpur
    12.4 km
  • Central Market
    12.5 km
  • Menara Kuala Lumpur
    13.7 km
  • Jalan Alor
    13.8 km
  • Pavilion Kuala Lumpur
    14.3 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    14.5 km
  • Aquaria KLCC
    14.6 km
  • Petronas Twin Towers
    14.8 km
  • KLCC Park
    14.8 km
Nearby landmarks
  • Sunway Pyramid
    230 m
  • The Bottle’s
    300 m
  • Sunway Lagoon
    530 m
  • Scream Park
    540 m
  • Klinik Sri Subang
    610 m
  • Nickelodeon Lost Lagoon
    680 m
  • PSJ Park
    740 m
  • PJS 10 Park
    760 m
  • Sunway Medical Centre
    760 m
  • Monash University
    800 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A security deposit of MYR 50 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
The property
  • Number of floors3
  • Number of rooms 30
  • Year property opened2011
  • Most recent renovation2022

Reviews of Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre from real guests

Provided by verified guests of Agoda
Cleanliness6.5
Facilities6.2
Location8.5
Room comfort and quality6.1
Service6.8
Value for money7.4
High score for Kuala Lumpur
Rating
9+ Exceptional (31)
8-9 Excellent (39)
7-8 Very Good (86)
6-7 Good (111)
<6 Below Expectation (158)
Time of the year
Mar - May (109)
Jun - Aug (108)
Sep - Nov (106)
Dec - Feb (102)
All guests (689)
All room types
All languages

Show reviews that mention 

Showing 425 verified guest comments
12345
10.0
Exceptional
Mr from Malaysia
Business traveler
Superior Queen No Window
Stayed 1 night in October 2019

Good Location”

The location of the hotel is good as walking distance to sunway mall & Sunway Lagoon Side Entrance and surrounded by many restaurants. have kiosk check in and check out,good wifi, got lift, clean room, not that big but sufficient, The staff is so helpful and friendly, Will come here again next time.

Reviewed October 19, 2019

See room deals

Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future. Best regards, Best View Hotel

Responded December 10, 2019
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
10.0
Exceptional
Kee from Malaysia
Solo traveler
Superior Queen No Window
Stayed 1 night in March 2021

Heartwarming, Nice location, Good Service”

Nice location, it just next to sunway pyramid within walking distance. Booked for my wife travel alone to attend class, the hotel have taken note my request and give extra care to her. Allocated a room just right behind reception ease my wife and gave her peace of mind. The staffa are friendly, especially receptionist lady Ms. Azreena attitude is good, friendly and helpful. Thank you and highly recommended.

Reviewed March 27, 2021

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Dear happy Guest, thank your for taking the time to review your stay with us. We truly appreciate your suggestion(s) and trust in us. Please be informed we will look into this matter and will be raised to the management attention. Your feedback is very valuable to us as we work to be better each and every day. Hope to see you soon in your next visit. Best regards,

Responded July 04, 2021
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
10.0
Exceptional
Cornel from Indonesia
Couple
Superior Twin Room - Non-Smoking
Stayed 3 nights in February 2020

Awesome location & lots of great food”

Just 1 minute walk and you will arrive Sunway Pyramid already. Room is great! And they provide refill mineral water for you to drink too. Well done! Will definitely consider to stay back again if any. Such low price or is it because low season or virus issue? No idea. But great one! thank YOUUU

Reviewed February 19, 2020

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Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future.

Responded March 07, 2020
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
10.0
Exceptional
Husna from Malaysia
Couple
Superior Queen No Window
Stayed 3 nights in March 2021

very clean”

staff memang friendly . cleanliness tiptop . shopping mall dekat je just jalan kaki dah sampai . overall i give this hotel 5 star . would like to book here again soon

Reviewed March 30, 2021

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Dear happy Guest, thank your for taking the time to review your stay with us. We truly appreciate your suggestion(s) and trust in us. Please be informed we will look into this matter and will be raised to the management attention. Your feedback is very valuable to us as we work to be better each and every day. Hope to see you soon in your next visit. Best regards,

Responded July 04, 2021
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
10.0
Exceptional
Zaida from Malaysia
Couple
Superior Queen No Window
Stayed 2 nights in March 2021

Exceptional”

Good value good price.. staff very helpful. Aircond sejuk tp bunyi bising, dan dpt bilik yg tilam dah rasa spring.. sakit badan bila baring.. mohon pihak hotel alert..

Reviewed March 25, 2021

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Dear happy Guest, thank your for taking the time to review your stay with us. We truly appreciate your suggestion(s) and trust in us. Please be informed we will look into this matter and will be raised to the management attention. Your feedback is very valuable to us as we work to be better each and every day. Hope to see you soon in your next visit. Best regards,

Responded July 04, 2021
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
10.0
Exceptional
Sahira from Malaysia
Couple
Superior Twin Room - Non-Smoking
Stayed 1 night in January 2020

Great hotel and cheap”

The facilities was all good. Room space was a bit small but everything was good.

Reviewed September 08, 2020

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Dear happy Guest, thank your for taking the time to review your stay with us. We truly appreciate your suggestion(s) and trust in us. Please be informed we will look into this matter and will be raised to the management attention. Your feedback is very valuable to us as we work to be better each and every day. Hope to see you soon in your next visit.

Responded October 14, 2020
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
10.0
Exceptional
Annissa from Malaysia
Business traveler
Superior Queen No Window
Stayed 1 night in September 2021

Good value for money”

Everything was fine 👍

Reviewed September 19, 2021

See room deals

Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future.

Responded September 20, 2021
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
10.0
Exceptional
Chee from Malaysia
Business traveler
Superior Queen No Window
Stayed 1 night in August 2021

Great ”

Conform place to stay

Reviewed August 22, 2021

See room deals

Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future.

Responded September 13, 2021
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
10.0
Exceptional
puteri from Malaysia
Family with young children
Triple Room
Stayed 1 night in February 2020

Easy excess ”

Just go down to mall

Reviewed February 20, 2020

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Dear guest, thank you for sharing your feedback regarding your stay. We are glad that we were able to accommodate your expectation in your recent visit.Looking forward to see you again in the near future.

Responded March 07, 2020
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
8.8
Excellent
Ashima from Malaysia
Family with teens
Family Room
Stayed 1 night in March 2020

Recommended ”

Staff was good n friendly..fast check in even the time not 2pm yet check in overall recommended to others

Reviewed March 15, 2020

See room deals

Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future. Best regards,

Responded July 07, 2020
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
8.8
Excellent
Daniel from Malaysia
Business traveler
Superior Queen No Window
Stayed 2 nights in March 2020

Excellent”

Good for everything. But 1.05PM, 5 minute late for check out, the staff extra charge RM 10.00.

Reviewed March 08, 2020

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Dear guest, thank you for staying with us.However, we are really sorry for your inconveniences during your stay. Please be informed that the management takes this matter very seriously as the satisfaction of our guest is our top priority. We are truly appreciated for your time to share such a sincere review for us to improve to a better service. Hope to see you soon in the near future.

Responded March 11, 2020
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
8.4
Excellent
Romulus from Malaysia
Business traveler
Single Room with Window
Stayed 1 night in March 2020

Good Staff Response”

The initial room air con was not working well. The friendly & helpful staff changed a new room for me & even an upgrade! VERY GOOD!

Reviewed March 08, 2020

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Dear happy Guest, thank your for taking the time to review your stay with us. We truly appreciate your suggestion(s) and trust in us. Please be informed we will look into this matter and will be raised to the management attention. Your feedback is very valuable to us as we work to be better each and every day. Hope to see you soon in your next visit.

Responded March 11, 2020
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
8.0
Excellent
Teng from Malaysia
Solo traveler
Single Room with Window
Stayed 3 nights in February 2020

Value for money but need to improve on cleanliness”

Overall great, but cleanliness is really disappointing as there are 3 cockroaches in the room. I suggest to put some cockroach killer killing bait at corner of the room to get rid of it. Its cheap and efficient. Keep it up.

Reviewed February 25, 2020

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First of all, we would like to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short.However, please to be informed that we will take your advice and suggestion to the management attention. We would be happy if we could see you in near future. Best regards,

Responded July 07, 2020
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
8.4
Excellent
KONG from Malaysia
Solo traveler
Single Room with Window
Stayed 1 night in January 2020

Excellent”

good location, good price(budget), friendly staff, will back again for next visit to Bandar Sunway.

Reviewed January 20, 2020

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Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future.

Responded February 11, 2020
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
7.6
Very good
Nur from Malaysia
Family with young children
Triple Room
Stayed 2 nights in June 2022

Facilities”

The hotel was great, it is clean & near to shopping mall Sunway Pyramid. But i have requested to use iron for few times but havent get a chance to use. Hope can add on more iron to be use by more guests. Other than that, everything is doing great. Thanks

Reviewed June 08, 2022

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Dear happy Guest, thank your for taking the time to review your stay with us. We truly appreciate your suggestion(s) and trust in us. Please be informed we will look into this matter and will be raised to the management attention. Your feedback is very valuable to us as we work to be better each and every day. Hope to see you soon in your next visit.

Responded June 14, 2022
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
7.6
Very good
MEE from Malaysia
Couple
Superior Queen No Window
Stayed 2 nights in July 2021

Very good”

1) Room not bigger as picture show 2) Not provide basic toilet wet cloth, wet & slip, hv to careful 3) No basic room cleaning, ask the girl said only 2days 1 time.. can't acceptable 4) Request change towel but so weird they keep the old toilet in your room Understand that is budget hotel but I believe stand procedure is still there. Thank you!

Reviewed July 11, 2021

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Dear guest, thank you for taking the time to share your review with us. We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue.We really appreciated your effort to raised this matter. Hope to serve you better in the nearest future. Best regards,

Responded August 13, 2021
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
8.0
Excellent
Wei from Malaysia
Couple
Superior Queen No Window
Stayed 1 night in March 2021

Ok la no complain”

Staff is quite friendly and helpful, just not best view la

Reviewed July 19, 2021

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Dear happy Guest, thank your for taking the time to review your stay with us. We truly appreciate your suggestion(s) and trust in us. Please be informed we will look into this matter and will be raised to the management attention. Your feedback is very valuable to us as we work to be better each and every day. Hope to see you soon in your next visit.

Responded August 13, 2021
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
7.2
Very good
Kwet from Malaysia
Solo traveler
Single Room with Window
Stayed 1 night in February 2020

Single room was uncomfortable”

The position of the aircon made it a direct blow. Also the aircon was not cold. Other than that others fit the standards of a budget hotel.

Reviewed February 28, 2020

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Dear guest, thank you for taking the time to share your review with us. We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue.We really appreciated your effort to raised this matter. Hope to serve you better in the nearest future. Best regards,

Responded March 07, 2020
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
6.8
Good
Cheah from Malaysia
Couple
Superior Queen No Window
Stayed 1 night in April 2019

Good Location”

This is second times stay here. Location nice as near mall. Staff friendly and room is clean, but the bed sheet a bit dirty.

Reviewed April 25, 2019

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Dear guest, Thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future. Best regards, Best View Hotel

Responded July 25, 2019
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
6.4
Good
Fero from Malaysia
Group
Superior Queen No Window
Stayed 1 night in December 2018

Good”

Always been my family’s favourite place to stay when we visit Sunway But unfortunately this time I received several bed bugs bites which proof very bad cleanliness The latest room i stayed very small and the bed was full of sand and dust Woke up with another 2 bed bugs bites Not sure if I will choose same hotel for my next family trip Please improve the cleanliness

Reviewed January 02, 2019

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Dear guest, thank you for taking the time to share your review with us. We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue.We really appreciated your effort to raised this matter. Hope to serve you better in the nearest future.

Responded March 22, 2019
Best View Hotel Bandar Sunway@Sunway Pyramid, Lagoon & Medical Centre
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