Imperial Suites Miri @ Diamond Tower Bay Resort Condominium

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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

LOT 784 & 854, JLN TEMENGGONG DATUK OYONG LAWAI JAU, OFF JLN BRIGHTON, Commercial Center, Miri, Malaysia, 98000

Highlights

Great View

- Many guests have praised the view at this property

Excellent stay, excellent view.
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

30 meters to Taman Selera Beach

30 meters to Taman Selera Beach

30 meters to the beach

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Swimming pool

Free parking

Fitness center

Sauna

Pool (kids)

Kitchen

Non-smoking rooms

About us

Enjoy a perfect retreat at Imperial Suites Miri, ideal for two travelers with stunning sea views and direct beach access to Taman Selera. The resort features a vibrant poolside, tennis court, and family-friendly amenities. Local eateries nearby showcase Miri's culinary delights. Imperial Suites Miri, located in Miri's Commercial Center, offers easy access to shops, restaurants, and attractions for exploration. Guests can relax by the outdoor pool or use the fitness center. Air-conditioned rooms feature complimentary Wi-Fi, with some offering sea views from private balconies. Nearby Taman Selera Beach is perfect for relaxation, while the historic Colonial Cemetery is a short drive away, showcasing the area's rich history. This condominium provides comfort, leisure, and adventure for an unforgettable getaway. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Miri every 1 minutes on Agoda.com
Value for money 8.8
Location 8.6
Service 8.6
Cleanliness 8.5

Based on 3,965 verified reviews

Value for money

8.8

Location

8.6

Service

8.6

Cleanliness

8.5

Facilities

8.5

See map

8.6Excellent

Location rating score

Excellent location - 30 meters to the beach
Parking
FREE
Popular landmarks
Riam Temple
2.2 km
Tua Pek Kong Temple
2.7 km
Canada Hill
3.4 km
Miri Handicraft Centre
3.5 km
Miri City Fan
4.3 km
Closest landmarks
Taman Selera Beach
30 m
Selera
300 m
Asset Management & Protection Services Sdn Bhd
910 m
Coco Cabana
1.2 km
Taman Awam Miri Park
1.3 km

Good to know

Value for money8.8
Location rating8.6
Nearest airportMiri Airport (MYY)
Distance to airport5.6 km

Rooms available at Imperial Suites Miri @ Diamond Tower Bay Resort Condominium

Apartment - 3 Bedrooms
...
  • Outdoor view
  • 1 king bed & 2 single beds ...
  • 1 king bed & 2 single beds ...
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Seaview Apartment
...
  • Sea view
  • 1 king bed & 2 single beds ...
  • 1 king bed & 2 single beds ...
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Studio
...
  • Street view
  • 1 king bed
  • 1 king bed
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Seaview Apartment
...
  • Sea view
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Seaview Apartment
...
  • Sea view
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Apartment with Sea View
...
  • Room size: 191 m²/2056 ft²
  • Outdoor view
  • 1 king bed & 2 single beds ...
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Apartment
...
  • Room size: 191 m²/2056 ft²
  • 4 single beds and 1 king be...
  • 4 single beds and 1 king be...
Enter dates to see prices
Apartment - 3 Bedrooms
...
    Enter dates to see prices
    Hill View Room
    ...
    • Mountain view
    Enter dates to see prices
    Studio
    ...
    • Street view
    Enter dates to see prices

    Frequently asked questions

    While staying at Imperial Suites Miri @ Diamond Tower Bay Resort Condominium, you can indulge in the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.

    While residing at Imperial Suites Miri @ Diamond Tower Bay Resort Condominium, indulge in your morning or evening walk at nearby park which include Selera, Taman Awam Miri Park, and MY Planet Online Station.

    Imperial Suites Miri @ Diamond Tower Bay Resort Condominium has a total of 141 rooms.

    Verified past guests that have stayed at Imperial Suites Miri @ Diamond Tower Bay Resort Condominium had an average nightly stay of 1 night at this property.

    Past guests that stayed at Imperial Suites Miri @ Diamond Tower Bay Resort Condominium have given this property a rating of 8.777 for its remarkable value for money as the major highlight for their stay.

    63.0% of our verified visitor reviews have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Imperial Suites Miri @ Diamond Tower Bay Resort Condominium down in the review section.

    Past business travelers that have stayed at this property have given Imperial Suites Miri @ Diamond Tower Bay Resort Condominium an average rating of 8.3. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

    Verified couple travelers that have stayed at this property have given Imperial Suites Miri @ Diamond Tower Bay Resort Condominium an average rating of 8.6. You can look up on more in depth customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

    Verified families with young children that have stayed at this property have given Imperial Suites Miri @ Diamond Tower Bay Resort Condominium an average rating of 8.5. You can look up more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

    Verified families with older children that have stayed at this property have given Imperial Suites Miri @ Diamond Tower Bay Resort Condominium an average rating of 8.5. You can search for more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

    Imperial Suites Miri @ Diamond Tower Bay Resort Condominium is situated in the Commercial Center neighborhood, which includes Taman Selera Beach.

    Imperial Suites Miri @ Diamond Tower Bay Resort Condominium is located within Commercial Center, which makes it suitably close to natural scenery including Canada Hill.

    More about Imperial Suites Miri @ Diamond Tower Bay Resort Condominium

    More about Imperial Suites Miri @ Diamond Tower Bay Resort Condominium

    Discover Comfort and Convenience at Bay Resort by Imperial Suites Miri @ Diamond Tower

    Nestled in the vibrant city of Miri, Malaysia, Bay Resort by Imperial Suites Miri @ Diamond Tower offers a welcoming retreat for travelers seeking comfort and modern amenities. Established in 2010, this well-maintained hotel features a total of 141 spacious rooms, designed to cater to both leisure and business guests alike. Whether you're visiting for a weekend getaway or an extended stay, the hotel provides a seamless check-in experience from 3:00 PM and ensures a relaxed check-out process until 12:00 PM, giving you ample time to enjoy your stay. One of the highlights of staying at Bay Resort is its family-friendly policy, allowing children aged 0 to 15 to stay free of charge. This makes it an ideal choice for families looking to explore Miri without worrying about additional costs for young travelers. With its strategic location and thoughtful amenities, Bay Resort by Imperial Suites Miri @ Diamond Tower promises a comfortable and hassle-free experience for all guests.

    Relax and Rejuvenate at the Sauna Facilities

    Experience the ultimate relaxation at Bay Resort by Imperial Suites Miri @ Diamond Tower with our exclusive sauna facilities. Designed to soothe your mind and body, the sauna offers a tranquil retreat where you can unwind after a day of exploring Miri. Whether you're looking to detox, improve circulation, or simply enjoy a peaceful moment, our well-maintained sauna provides a warm, inviting environment perfect for rejuvenation.

    Premier Sports and Recreation Facilities at Bay Resort by Imperial Suites Miri

    Discover a world of active leisure at Bay Resort by Imperial Suites Miri @ Diamond Tower, where sports and fitness are seamlessly integrated into your stay. Guests can enjoy access to a fully equipped free fitness center, perfect for maintaining your workout routine amidst modern amenities. For those who prefer outdoor activities, the resort offers well-maintained tennis courts, inviting you to engage in a friendly match or a competitive game under the Malaysian sun. After an energetic day, unwind and cool off in the inviting outdoor pool, providing a refreshing escape and a scenic spot to relax with family and friends. Whether you're a fitness enthusiast or simply looking to stay active during your holiday, these facilities ensure a memorable and invigorating experience.

    Convenience Facilities at Bay Resort by Imperial Suites Miri @ Diamond Tower

    Experience seamless connectivity during your stay at Bay Resort by Imperial Suites Miri @ Diamond Tower, where complimentary Wi-Fi is available in all rooms and public areas. Whether you're catching up on work, browsing the internet, or sharing your travel moments, stay connected effortlessly throughout the hotel. For those who prefer designated smoking zones, the hotel provides a comfortable and clearly marked smoking area, ensuring a pleasant environment for all guests. These thoughtful facilities are designed to enhance your comfort and convenience, making your stay both enjoyable and hassle-free.

    Convenient Parking Facilities at Bay Resort by Imperial Suites Miri @ Diamond Tower

    Guests staying at Bay Resort by Imperial Suites Miri @ Diamond Tower can enjoy the convenience of dedicated car parking facilities, making it easy to come and go during their stay. The hotel offers secure self-parking options, allowing travelers the flexibility to access their vehicles at any time without hassle. Whether you're arriving for a short visit or an extended stay, the ample parking space ensures a smooth and stress-free experience.

    Luxurious Comfort and Modern Amenities at Bay Resort by Imperial Suites Miri @ Diamond Tower

    Experience a blend of comfort and convenience in our well-appointed rooms, featuring air conditioning to keep you cool and a separate living room for added space and relaxation. Enjoy your favorite shows and movies on the television with satellite and cable channels, or unwind with in-house movies for a cozy night in. Each room is equipped with blackout curtains to ensure restful sleep, along with toiletries, a hair dryer, and linens that promise a fresh and comfortable stay. Start your day with complimentary instant coffee and tea, or refresh with bottled water from the refrigerator. Step out onto the balcony or terrace to enjoy scenic views and the outdoors. For your convenience, a coffee/tea maker is provided, making it easy to enjoy hot beverages anytime. Our thoughtful amenities ensure a seamless and enjoyable experience during your stay at Bay Resort by Imperial Suites Miri @ Diamond Tower.

    Comfortable and Spacious Room Options at Bay Resort by Imperial Suites Miri @ Diamond Tower

    Discover a variety of inviting accommodations at Bay Resort by Imperial Suites Miri @ Diamond Tower, including a well-appointed Apartment with three bedrooms, a cozy Studio, and a stunning Seaview Apartment. Each room type is designed to cater to different guest needs, offering ample space and comfort for families, couples, or solo travelers seeking a relaxing stay in Miri. Whether you're looking for the expansive three-bedroom apartment or the charming seaview option, you'll find the perfect fit for your travel plans. Booking these rooms through Agoda ensures you enjoy the best possible prices, making your stay more affordable without compromising quality. The platform provides a hassle-free booking experience, allowing you to secure your preferred room quickly and easily. With Agoda's trusted service, you can focus on planning your trip while enjoying peace of mind knowing your accommodation is reserved at the best rate available.

    Vibrant Commercial Hub in Miri, Malaysia

    Miri's bustling commercial center offers a dynamic blend of shopping, dining, and entertainment options, making it a lively destination for both locals and visitors. The area is dotted with modern malls, vibrant markets, and boutique stores, providing a diverse retail experience. Whether you're seeking the latest fashion, local handicrafts, or international brands, the commercial district caters to all tastes and preferences.

    Seamless Journey from Miri Airport to Bay Resort by Imperial Suites Miri @ Diamond Tower

    Getting from Miri Airport to Bay Resort by Imperial Suites Miri @ Diamond Tower is a straightforward and comfortable journey. Located approximately 15 kilometers from Miri Airport, the resort offers convenient transportation options to ensure your trip begins smoothly. Upon arrival at Miri Airport, you can opt for a private taxi or ride-sharing services such as Grab, which are readily available and provide a quick, hassle-free transfer directly to the hotel. The ride typically takes around 20 to 30 minutes, depending on traffic, and offers a glimpse of the vibrant cityscape of Miri along the way. For travelers who prefer a more economical option, there are also airport shuttle services and local bus routes that connect Miri Airport to the city center. From the bus terminal in Miri, you can take a short taxi or walk to the Commercial Center area where the Bay Resort by Imperial Suites Miri @ Diamond Tower is located. The hotel’s strategic location within the Commercial Center makes it easily accessible from various transportation hubs, ensuring a comfortable and stress-free start to your stay in this lively Malaysian city. Whether you choose a private transfer or public transport, your journey to the hotel promises convenience and ease.

    Discover Miri’s Iconic Landmarks and Attractions Near Bay Resort by Imperial Suites Miri @ Diamond Tower

    Nestled in the vibrant city of Miri, the Bay Resort by Imperial Suites Miri @ Diamond Tower provides easy access to some of the city’s most renowned landmarks and attractions. Just a short distance away, Canada Hill offers panoramic views of the city and is home to the historic Canada Hill Lighthouse, a perfect spot for sightseeing and photography. Nearby, the Miri City Fan offers a lush green space ideal for leisurely walks and family outings, while the Esplanade Beach provides a serene coastal escape where visitors can relax and enjoy the sea breeze. For those interested in cultural and spiritual experiences, the Tua Pek Kong Temple and San Ching Tian Temple are nearby, showcasing the rich religious heritage of Miri. The Riam Temple adds to this spiritual landscape, offering a peaceful retreat. History enthusiasts can visit the Colonial Cemetery to explore the city’s colonial past. For a taste of local flavors, Taman Selera Beach and Jalan Murai Street are perfect spots to indulge in delicious local cuisine and vibrant street life, making the hotel an ideal base for exploring Miri’s diverse attractions.

    Convenient Access to Public Transport in Miri

    Bay Resort by Imperial Suites Miri @ Diamond Tower is ideally situated for travelers seeking easy access to the city's public transportation network. Just a short distance away, the Pujut Bus Terminal serves as a major hub for local and regional bus services, making it simple to explore Miri and its surrounding areas without the hassle of private transportation. Whether you're heading to nearby attractions or venturing further afield, this terminal provides a seamless connection to your travel plans. Additionally, the City Bus Terminal is conveniently located nearby, offering a reliable and affordable way to navigate the city center and beyond. With these well-connected transport stations within easy reach, guests can enjoy the convenience of exploring Miri with ease, whether for business or leisure. The excellent accessibility ensures that your stay at Bay Resort by Imperial Suites Miri @ Diamond Tower is as comfortable and hassle-free as possible.

    A Culinary Journey Around Bay Resort by Imperial Suites Miri @ Diamond Tower

    Guests staying at Bay Resort by Imperial Suites Miri @ Diamond Tower are spoiled for choice when it comes to dining options nearby. Just a short trip away, Seoul Garden Buffet & Hot Pot at Permaisuri Imperial City Mall offers a delightful array of Asian and international dishes in a vibrant setting. For a taste of local and international flavors, Ming Cafe Miri Borneo provides a cozy atmosphere with a diverse menu, while Avocbar Malaysia at Marina Miri offers refreshing avocado-based beverages and light bites perfect for a quick snack. Food enthusiasts can indulge in Japanese cuisine at Excapade Japanese Cuisine Tanjong Lobang, or enjoy the cozy ambiance of Chapter One Cafe. For authentic dim sum, Lao Yang Dim Sum is a must-visit, and for traditional Malaysian fare, Selera Rasa Segar (Restaurant) and Nasi Ulam Kampung 883 serve up delicious local specialties. Additionally, Ali Papa Cafe offers hearty breakfast options, making this area a true culinary haven for all tastes.

    Nearby Shopping Landmarks for an Exciting Retail Experience

    Guests staying at Bay Resort by Imperial Suites Miri @ Diamond Tower will find themselves conveniently close to a variety of popular shopping destinations. Bintang Plaza and Bintang Megamall Shopping Complex offer extensive retail options, from fashion to electronics, ensuring a satisfying shopping spree. For everyday essentials, Boulevard Hypermarket at Imperial Mall and Boulevard Shopping Complex provide a one-stop shop for groceries and household items. Visitors can also explore Wisma Pelita Tunku and Miri Handicraft Centre for unique local crafts and souvenirs. Additional amenities include Popular Book Store for literary enthusiasts and Tally Laundry Services for convenient laundry needs. Just a short stroll away, Tamu Muhibbah provides a vibrant local market experience, perfect for immersing in Miri’s culture and flavors. These nearby landmarks make shopping both easy and enjoyable during your stay.

    Affordable Luxury: Comparing Bay Resort by Imperial Suites Miri @ Diamond Tower to Miri's Average Hotel Prices

    Nestled in the vibrant city of Miri, the Bay Resort by Imperial Suites Miri @ Diamond Tower offers a comfortable and upscale stay with room prices ranging from $51 to $75. This price point positions the hotel slightly above the city's average hotel rates, which typically fall between $26 and $50. While it may come at a premium compared to budget options, guests can expect added amenities, modern comforts, and a more luxurious experience that justifies the higher rate. For travelers seeking a blend of affordability and quality, Bay Resort provides a compelling choice. Its pricing reflects its status as a premium accommodation within Miri, catering to those who desire a more refined stay without venturing into high-end luxury. Whether you're visiting for leisure or business, this hotel offers excellent value, combining competitive pricing with superior amenities in the heart of the city.

    Exceptional Comfort and Friendly Service at Bay Resort by Imperial Suites Miri @ Diamond Tower

    Guests consistently praise Bay Resort by Imperial Suites Miri @ Diamond Tower for its beautiful, spacious, and impeccably clean apartments that offer stunning views of the beach. The large, comfortable rooms create a relaxing atmosphere, making it an ideal choice for families with big children seeking a memorable stay. Visitors also highlight the convenience of easy check-in and the helpful, friendly staff who go above and beyond to ensure a pleasant experience. Overall, guests leave with high satisfaction, appreciating the combination of excellent amenities, cleanliness, and warm hospitality that make this hotel a top choice in Miri.

    Exceptional Comfort and Value at Bay Resort by Imperial Suites Miri @ Diamond Tower

    Guests at Bay Resort by Imperial Suites Miri @ Diamond Tower consistently praise the hotel for its outstanding balance of comfort and affordability, reflected in an impressive overall rating of 8.6. The property offers excellent value, ensuring visitors enjoy a luxurious experience without compromising their budget. The well-maintained facilities and meticulous cleanliness further enhance the stay, providing a welcoming environment that feels both modern and inviting. Located conveniently in Miri, the hotel’s strategic position makes it an ideal choice for travelers seeking easy access to the city’s attractions. The attentive staff and smooth service contribute to a seamless experience, making guests feel genuinely cared for throughout their visit. With its combination of prime location, quality amenities, and exceptional value, Bay Resort by Imperial Suites Miri @ Diamond Tower is a top choice for travelers looking for comfort and convenience in Malaysia.

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    Amenities and facilities

    Excellent8.5

    Facilities

    Most talked about facilities

    Languages spoken
    • English
    • Malay
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Gym/fitness
    • Sauna
    • Swimming pool
    • Swimming pool [outdoor]
    • Tennis court
    Cleanliness and safety
    • Body thermometer
    • Daily disinfection in common areas
    • First aid kit
    • Hand sanitizer
    • Hygiene certification
    • Professional-grade sanitizing services
    • Staff trained in safety protocol
    Dining, drinking, and snacking
    • Bottle of water
    • Kitchen
    • Kitchenette
    Services and conveniences
    • Air conditioning in public area
    • Elevator
    • Smoke-free property
    • Smoking area
    For the kids
    • Family/child friendly
    • Family room
    • Swimming pool [kids]
    Access
    • CCTV in common areas
    • CCTV outside property
    • Exterior corridor
    • Fire extinguisher
    • Non-smoking rooms
    • Pets allowed unavailable
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Car park [free of charge]
    Available in all rooms
    • Accessible by elevator
    • Accessible by stairs
    • Air conditioning
    • Balcony/terrace
    • Closet
    • Coffee/tea maker
    • Desk
    • Dining table
    • Free bottled water
    • Free instant coffee
    • Hair dryer
    • Ironing facilities
    • Kettle
    • Kitchenette
    • Microwave
    • Mirror
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Shower
    • Sofa
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Washing machine
    • Wi-Fi [free]
    • Window
    • Wooden/parqueted flooring

    Location

    LOT 784 & 854, JLN TEMENGGONG DATUK OYONG LAWAI JAU, OFF JLN BRIGHTON, Commercial Center, Miri, Malaysia, 98000

    Excellent8.6

    Location

    Airports
    • Miri Airport (MYY)
      5.6 km
    • Marudi Airport (MUR)
      45.1 km
    Public transportation
    • City Bus Terminal
      2.7 km
    • Pujut Bus Terminal
      7.0 km
    Hospital or clinic
    • Asset Management & Protection Services Sdn Bhd
      910 m
    Shopping
    • Miri Handicraft Centre
      3.5 km

    What's nearby

    Popular landmarks
    • Riam Temple
      2.2 km
    • Tua Pek Kong Temple
      2.7 km
    • Canada Hill
      3.4 km
    • Miri Handicraft Centre
      3.5 km
    • Miri City Fan
      4.3 km
    • Luak Bay
      6.2 km
    • Lambir Hills National Park
      21.0 km
    • Miri Crocodile Farm
      22.1 km
    • Mulu World Heritage Area
      100.3 km
    Nearby landmarks
    • Taman Selera Beach
      30 m
    • Selera
      300 m
    • Asset Management & Protection Services Sdn Bhd
      910 m
    • Coco Cabana
      1.2 km
    • Taman Awam Miri Park
      1.3 km
    • Hick's Bay
      1.6 km
    • Colonial cemetery
      1.8 km
    • MY Planet Online Station
      2.0 km
    • Riam Temple
      2.2 km
    • Marina Bay Park
      2.3 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-15 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 16 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Baby cot is available at the property.
    • Extra bed is not available at this property.
    • The property requires a security deposit of MYR 300 for reservation of 3 Bedroom Apartment and MYR 150 for reservation of Hill View Studio (Studio).
    • To ensure a clean and safe swimming environment, guests are required to wear appropriate swimwear while using the pool. Street clothes (T-shirts/Shorts/Undergarments) are not permitted. Swimming caps are recommended for long hair.
    • Parties or events are strictly not permitted in rooms. We appreciate your cooperation in maintaining a respectful atmosphere for all.
    • Late check in after 10 PM policy, guests with confirmed room bookings can collect room access cards from the security post at Block Diamond. Please ensure you present the booking voucher for security confirmation.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    • Reception open until22:00
    • Check-out from06:00
    • Check-in until21:00
    The property
    • Year property opened2010
    • Number of rooms 141

    Reviews of Imperial Suites Miri @ Diamond Tower Bay Resort Condominium from real guests

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    All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

    Provided by verified guests of

    Agoda logo
    8.5

    Excellent

    Recent ratings trend

    10 most recent verified ratings received by the property

    • 9.2
    • 7.6
    • 10
    • 10
    • 8.0
    • 6.8
    • 8.0
    • 8.0
    • 10
    • 10

    Most recent

    • Value for money score 8.8 out of 10 and is a high score in Miri
      Value for money8.8
    • Location score 8.6 out of 10 and is a high score in Miri
      Location8.6
    • Service score 8.6 out of 10 and is a high score in Miri
      Service8.6
    • Cleanliness score 8.5 out of 10 and is a high score in Miri
      Cleanliness8.5
    • Facilities score 8.5 out of 10 and is a high score in Miri
      Facilities8.5
    High score for Miri

    Rating

    9+ Exceptional (572)
    8-9 Excellent (183)
    7-8 Very Good (239)
    6-7 Good (78)
    <6 Below Expectation (130)

    Review summary

    Powered by OpenAI

    Enjoy a breathtaking sea view from this spacious and immaculately clean apartment, which comes with great amenities like a private washing machine, fridge, and kitchenette. Families will be delighted with the spacious rooms and convenience of nearby dining options, including KFC, Escapade Sushi, Pizza Hut, and a seafood restaurant. The staff are both friendly and attentive, ensuring a pleasant stay.

    Minor maintenance and cleanliness issues reported, such as moldy tiles, dirty sink, and limited utensils.

    Did you find this review summary helpful?

    Guest Type
    Room Type
    Language

    Show reviews that mention 

    Showing 1,202 verified guest comments
    Changed to review page 1
    1. 6.4
      Good
      Fakhrul from Brunei Darussalam
      Family with young children
      Apartment - 3 Bedrooms
      Stayed 2 nights in January 2026

      “Just ok”

      This is the first time we have encountered such an unsatisfactory initial check-in experience at Imperial Hotel, particularly in terms of room cleanliness, maintenance condition, and accuracy of room information. From a facilities and maintenance perspective, the air-conditioning system in the initially assigned unit appeared not to have been properly serviced, as it was unable to achieve acceptable cooling performance, which directly affected guest comfort. In addition, the room configuration did not match the advertised description, which indicated two bathrooms, including one private bathroom. More concerning, one of the bathrooms emitted a strong and unpleasant odour, and inspection revealed a damaged float valve causing continuous water issues. The bathroom floor was heavily stained with black marks, reflecting poor housekeeping and inadequate sanitation standards at the time of check-in. Furthermore, all WC toilet seats were in unacceptable condition, with visible brown watery stains and degraded, rough surfaces where the seat coating had peeled off. In the same stained bathroom, one light fitting was not functioning, and the toilet flush was inoperative due to the damaged float valve, rendering the bathroom partially unusable. We initially raised concerns purely regarding cleanliness and requested housekeeping support. However, the first two cleaners who attended declined to clean, stating that the task was “not at their level.” A third, more senior cleaner subsequently attended and completed the cleaning satisfactorily; however, the underlying maintenance defects in the bathroom remained unresolved, and the bathroom was still not functional. In addition, most of the Formica-finished doors were visibly damaged, with peeling surfaces and mould growth along the door frames. Similarly, the silicone sealant around almost all sink basins was heavily contaminated with mould, indicating prolonged moisture exposure and inadequate preventive maintenance. The television installation was also improperly connected, with loose cabling resulting in poor functionality. This issue was temporarily rectified by my brother, which should not have been necessary for a guest and indicates a lack of basic room readiness checks prior to check-in. Lastly, the lighting throughout the initial unit was excessively dim, creating an unwelcoming and uncomfortable atmosphere upon arrival, further reinforcing the impression that basic pre-check-in inspections were not adequately carried out. That said, we would like to acknowledge that the hotel subsequently arranged for a unit change, and the replacement unit was notably better. In this unit: Air-conditioning systems were functioning properly and provided adequate cooling; Lighting levels were brighter and more welcoming; Floors and toilets were generally clean and acceptable for occupancy. However, it was also noted that one bathroom in the replacement unit was locked, as it had not been in use for an extended period. While we understand the operational reason, there was no maintenance label placed on the door, and such limitations should have been clearly disclosed in the room advertisement to avoid misinterpretation. Additionally, while the replacement unit was overall acceptable for stay, some silicone sealants remain mouldy and would benefit from replacement to maintain hygiene standards. Overall, while the final unit provided was acceptable for occupancy, the initial experience and communication gaps highlight areas requiring improvement, particularly in pre-check-in inspections, housekeeping coordination, maintenance transparency, and accuracy of advertised room details.

      Reviewed January 05, 2026
    2. 8.8
      Excellent
      Muhammad from Malaysia
      Family with young children
      Apartment - 3 Bedrooms
      Stayed 2 nights in November 2024

      “Good stay and value for Families with children”

      I am not very good at review, but I will share what I have experienced. This accommodation is located not far from city center of Miri. When arrived, the security personnel is being patient and showed the way and give the visitor card for the car that would be returned upon check out. No hassle for parking, compared to some other hotels that give just one day parking despite staying for more than one night. I forgot to bring cash for the RM100 deposit, but they are kind enough to wait for a while until I returned with cash and even tell us where to find nearest ATM. We had many luggage, but unfortunately there is only one of that luggage trolley. We can manage, but just bear it in mind, since others may used it before you and you may have to wait, or just bring it yourself somehow. The apartment was clean and tidy. There are sofas and air conditioner. Enough of the usual bath/shower and towels in each of bathroom, with additional one pillows in cupboard, in each of the three rooms. At first one of the aircond at living room doesn't turn on, but after calling them directly (there is no phone provided in the apartment), their maintenance come by soon after, and it actually nothing much, just the switch doesn't hit right or something. The view from the balcony, as they said, half view to the sea, looking over towards other towers, on the pools, and towards what I believe to be Coco Cabana. Pretty good view, if not because of the rain clouds. I could take a walk at the sort-of park near the seaside or jogging there. There should be a fitness centre but we didn't try it. We didn't go to the pool because we did not prepare the needed outfit for swimming. It is fine, no worry. Nearby the accommodation there is few restaurants options for meal, just few minutes of walking. During the stay, a few things I wished for is for more of the dish plates. We can cook, but have to get your own stuff of course, but the provided pan is too small. There is also microwave, but wished for a bigger bowl for my instant noodle. I am glad we have washing machine though, I dont need to go to dobi. The apartment felt large enough for us 7 people with children. Oh, you also need to use your room key cards to get in and out of the lobby. For meals, it is not that far off from city centre if you looking for other restaurant. I also feel it is not that too far from our event location, as long as you planned well the timing and assuming traffic jam time. Overall, the stay is good. the value is good enough that the price is pretty much the same as when I stayed at the centre of the miri's hotel by myself. the parking is pretty much hassle free for me. The staff while not super friendly, they are professional and nice enough, with very fast response. I am glad I chose this apartment.

      Reviewed November 27, 2024
    3. 10.0
      Exceptional
      siti from Malaysia
      Family with young children
      Apartment - 3 Bedrooms
      Stayed 1 night in June 2025

      “Spacious, Clean & Family-Friendly Stay in the Heart of Miri”

      We had a wonderful 2D1N stay at Imperial Suites Miri @ Diamond Tower with our family of five. The 3-bedroom apartment was clean, well-maintained, and comfortably fit all of us—including our parents, sibling, and young child. We were pleasantly surprised to be given a corner unit (Room 503), which offered a beautiful and satisfying view of the coast—a perfect spot to relax and enjoy the breeze. The unit was fully furnished with everything we needed, and the check-in/check-out process was smooth and hassle-free. Location-wise, it’s very strategic—close to eateries, convenience stores, and shopping areas. It truly felt like a home away from home. Highly recommended for families or groups looking for a cozy, scenic, and spacious place to stay in Miri!

      Reviewed June 05, 2025
    4. 9.2
      Exceptional
      Saiful from Brunei Darussalam
      Family with young children
      Seaview Apartment
      Stayed 2 nights in September 2025

      “Great Stay with Minor Issues”

      This property offers stunning views and excellent amenities, ensuring a comfortable stay. The staff is friendly and attentive, making the experience even better. While the cleanliness is generally good, the bathroom could use some improvement. However, the hot water was reliable, contributing to a restful sleep. Overall, it's a solid choice that provides great value for money with plenty of facilities to enjoy.

      Reviewed September 08, 2025
    5. 10.0
      Exceptional
      MAX from Malaysia
      Family with young children
      Apartment - 3 Bedrooms
      Stayed 2 nights in December 2025

      “Exceptional Stay Experience”

      This property offers fantastic value for money with its prime location, impecable cleanliness, and friendly staff. The facilities are top-notch, featuring a great pool and reliable hot water, alongside ample parking options. While there were minor issues to note, the overall experience was outstanding, making it a highly recommended choice for anyone looking for a comfortable

      Reviewed December 30, 2025
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