Great place to stay and not break the bank”

First off, in general Khao Lak as a place is awesome. So chilled but with stuff to do and good local amenities. As for the Palm Beach Resort, it is a good hotel with friendly staff, lovely landscape setting and you can fall right onto a gorgeous beach. It's within walking s distance to a few restaurants if you want to explore outside the resort and a little more walking will get you onto the main street with shops etc. They provide complimentary water in the room and even some fruit when you arrive. We ate dinner here twice, once room service (excellent prices) and once in their restaurant. My husband with attest that their spring rolls are the best. Breakfast is good. The bathroom was a little outdated but it functioned and was clean. I think the only let down was the bed sheets didn't always look very clean, even when they'd just been changed. Nothing horrific. Overall a great stay for the price.

Clean, friendly staff, location ok, poor facility ”

We stayed for 2 days in a deluxe room with mountain view. The room was very well cleaned, the bed was very comfortable, but the fridge was making too much noise that we had to unplug it during the night. The air con worked well and was not too loud. The staff is friendly and conversation is possible as they can all speak English. The gym room has no air-con and the equipment is very old. The spa is deserted and not in use anymore and somehow in a demolished stage. The spa room is now served as an emergency shower room for late check-out guest. The resort has no more spa service however they provide massage by the beach at cheap local price. The pool is very small and sometimes murky. The breakfast is very simple and standard. The pool benches are comfortable but the sun umbrellas are old. The location is almost at the end of Khao Lak Beach and there is one small local restaurant which served good and cheap food which is within 5mins walk. The hotel charges 50 baht per pax for shuttle bus to the city. Overall our stay was ok and value for money.

Beautiful Surroundings”

We were recommended by a Thai friend to stay at Khao Lak Palm Beach and we weren't disappointing. The resort is set in a cliff in a more private part of Khao Lak just south of Nang Thong beach. Because of this the beach was mostly empty we could enjoy the beautiful waters privately. The place had all the services we could possibly ask for and the staff were very helpful. The room rates aren't the cheapest in Khao Lak but well worth it.

Great stay in a great location.”

We enjoyed a lovely, short stay at this peaceful beach resort. We loved our room with it's four-poster bed and Jacuzzi. It was very private and quiet. The bed was very firm, which is common in Asia. We were welcomed with cold drinks and refresher towels at check-in. The staff spoke good English and were very helpful. The ocean view from the Breakfast Room is great and the breakfast selection is adequate,although not extensive. The restaurant is located just beside the sand of the beach, which is quite romantic of an evening. The menu has a good selection of international and local dishes at reasonable prices. The first night we were there, a barbecue option was available in addition to the a-la-carte menu. We chose the barbecue option and it was quite good. The gardens are well-maintained, and we loved the Thai look and feel of the place. It wasn't a generic style of hotel that you could find just about anywhere. The main village/shopping area of Khaolak is about a 10 to 15 minute walk away, and is mostly downhill. We chose to walk there and get a tuk-tuk back, which only cost 100 baht. The pool is very good for people with children as it has a large shallow area, but the deeper swimming area could be a bit bigger for our liking. We thoroughly enjoyed our stay and are looking forward to coming back!

Watering the Garden”

This was our second ten day holiday at Khao Lak Beach Resort this year. This time we enjoyed the "wet season". Rain, rain and more rain made for a most peaceful visit. Accepting the conditions and enjoying the "watering " of the lush and green garden of plants and trees allowed a deep connection with nature. We will return again and again to this well kept, simple and enjoyable resort.

Lovely bungalow resort on a great beach”

These bungalows are reasonably modern and built in a very pleasant arrangement (i.e. not in a straight line) giving the place a jungle feel. Some of the bungalows are a fair walk away from the beach. There a 2 swimming pools, both are in proportionate size, however, with children you might prefer somewhere with a large pool should they like playing on lilos, etc. I would recommend this resort if you are a couple rather than if you have small children. The clientele is mainly German and I believe there are several tour companies that use the resort. The location on the beach is wonderful. The beach is a lovely soft sand and the approach into the sea is gentle, should you not be a strong swimmer. Breakfast is adequate. Service is excellent and all the staff did their utmost to help us enjoy our stay. The resort is located a short taxi ride outside of Khao Lak (100 Baht) and I'd recommend taking trips in the evening to try the many restaurants and visit the shops in the area.

Beautiful place between the beach and the mountain”

The room was cool and tasteful with plenty of space. Ours overlooked the top pool and was surrounded by lush, well kept tropical gardens. The main building and beach front restaurant were picturesque Thai style with friendly, polite staff. The food was good and the breakfast plentiful. The bottom pool area was so nice with its view over the Andaman Sea, and walking along the beach was a joy. There are other resorts where you can visit and eat as well, and the town is only a couple of minutes away where you will find plenty of retaurants and tourist shops... but no backpackers etc. A genuinely pleasant place for those wanting something a bit special and away from the usual overcrowded tourist locations. A great place for couples to unwind and enjoy each others compaany.

A good 3 stars resort with fantastic service”

We spent 4 nights in January 2017 with our two kids aged 4/5. The room was big but with facilities that I would rate as 3 stars. It had a lovely balcony overlooking a pond which was lovely. The bathroom was very disappointing with low water pressure and water that were leaking on the floor forcing us to use towels to stop them... also during our stay our bed linen was not changed. the resort itself had plenty of very manicured gardens and lush greenery. Outside our room we spotted a huge lizard which felt like we were in a jungle which we loved. the breakfast was pretty poor in my view. fresh fruit and freshly made omlette but I didn't find the choice appealing. there are two swimming pools and a restaurant which we didn't like. during our stay the vast majority of the guests were retired Germans which meant the atmosphere was very quiet. Along the coast there is a lovely restaurant on the beach which we liked but the best meal we experienced during our stay was having lunch at the Moracea which is about 3 mins walk along the coast. The food there was proper 5 stars. We didn't stay at the Moracea in the first place because it was triple the amount as in Palm Beach and we didn't think it was justified...

An small paradise in Khao Lak”

Beautiful setting among palm trees at the very north end of the beach, quiet and secluded. Clean and nice rooms and excellent housekeeping, the only downsides were the difficult in communicating even in a easy English with the Staff, and the Toilet that insisted in getting blocked even though we never threw any objects in it...I guess was a matter of luck with the room we stayed.

A place I would love to make a revisit”

Excellent location, only 3 km. from Nang Tong Beach (black sand beach) and quite close to Khao Khai Nui where you will experience a sea of fog which I would rank it among the top 3 most beautiful sea of fog I had ever seen in my life. (and I traveled a lot). Their staffs are sweet and nice. Willingly to help with sweet smile. In one word for this place is, I love it!

Relax.....Relax”

Returned for another stay at this wonderful property in October.The staff are great and all of our pre-arrival requests were granted.Had our room near the small stream so that we could sit on our shady verandah and feed the fish.The beach was nice and clean and you can swim in the sea.Makes a change from the pool(there are 2 at the resort)Had great food at the beachside cafe.Due to the floods in BGK we had to extend our stay.Not too hard when we love this place.The staff were very understanding and helpful in making these arrangements for us.We will be back again.

Great location on the beach and perfect service”

Great location on the beach with a wonderful view from the pool and beach bar/restaurant. Clean, big room, rather new, looks very nice. Very helpful and pleasant stuff. They made our short holiday perfect! Thank you.

Good location close proximity to Khaolak centre. Ocean dangerous to swim. restaurant 2 star. ”

Good:- Location & view; Rooms good & cleaned daily; AC, fridge , showers, breakfast, pool fine. Staff friendly. Good Beach bar & restaurant next door. Not good:- except for manager, the reception & most key staff, including main beach restaurant don't speak English; beach restaurant food & service below standard. Internet a problem. Ocean turbulence so swim dangerous, beach ok mid ride. Give Resort 3.5 stars.

Khao Lak Palm Beach, well worth a visit”

The hotel is well managed, with friendly staff. Pool area is very nice and we enjoyed the food at the beach restaurant so much that we saw no reason to go to town to eat. We did go to town, but saw it as a very touristy place with ugly shops, and not as pleasant as out at this hotel.

Good”

A little disappointed that the aircon broke down and it took 12 hrs before it was fixed as I have young children and having working air con is vital to them been comfortable in a hot humid climate. Also our group had to move rooms as they had over booked and the staff wanted to check us out as early as possible but didn't have a new room for us to go straight into, customer service around Khao lak I found a little lacking compared to other parts of south Thailand.

Lovely Hotel with good location”

a very nice hotel which is conveniently located on the beach and near the natioanl park. The hotel is not new but it is well maintain and clean. We stayed at the main building, however, I think the valla will be a better choice (they look newer than the rooms in the main building). The pool is a bit small the size of hotel. Net is free in their internet room which is a plus.

Very good”

The surrounding of the Bungalows and Hotel is beautiful, in middle of a lot of vegetation, good place to relax, very quiet. Nice pool, beautiful beach. The only thing I could say something ois about the management (no presence or taking care of the guests), the staff is note so motivated. The Restaurant is not very welcoming, a Bar is missing where people could meet and enjoy an open air drink, the smoking area is so small, not very inviting, only 2 chairs. The massage area is just facing the beach and the Ladies are very kind and doing a great job 🤗.

Great hotel love everything there..”

its right on the beach... value for money definitely.. nice staff... good breakfast with good view..

i love this hotel”

it's near the beach and i just really enjoys my vacation ..... i would love to come back here again.

Great resort, friendly staff and two nice pools.”

Really good, our 9mnths old son enjoyd the resort. For us, that is the best and most important. Really friendly staff toward children (like in most of thailand). Strongly recomends. Sound between rooms might be dispurbing. But that is the only bad i can say about this hotel.