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Hotel Suisse
Hotel Suisse
Hotel Suisse
Hotel Suisse
Hotel Suisse
Hotel Suisse
Hotel Suisse

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7.8

Very good

988 reviews

988 reviews

Housekeeping12
Breakfast8
Swimming Pool3

Extra large, extra deep, and sparkling clean.

Holly
- Mar 4, 2021
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Malwatte Maha Vihara

240 m

Kandyan Art Association

300 m

Pothgul Viharaya

310 m

Rajanima Craft

340 m

Kandyan Art Association & Cultural Centre

350 m

Popular landmarks
Kandy Garrison Cemetery

430 m

Temple of the Sacred Tooth Relic

550 m

Kandy View Point

750 m

Udawattekele Sanctuary

1.1 km

Bahiravokanda Vihara Buddha Statue

1.5 km

Closest landmarks
Honorary Consulate of Romania

80 m

Lakeside Adventist Hospital

230 m

Hillwood College Swimming Pool

260 m

Durdans Medical Laboratory

290 m

Kandy Nursing Home

290 m

Hotel Suisse

30 Sangarraja Mawatha P.O Box 13, Kandy Lake Front, Kandy, Sri Lanka, 20000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Kandy Lake Front, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Temple of the Sacred Tooth Relic. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

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Highlights

Located in heart of Kandy

Check-in [24-hour]

Airport transfer

Inside city center

430 meters to Kandy Garrison Cemetery

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Airport transfer

Bicycle rental

Swimming pool [indoor]

Spa

Valet parking

Free Wi-Fi in all rooms!

Value for money7.6
Location rating8.7
Nearest airportSigiriya Airport (GIU)
Distance to airport74.7 km

Rooms available at Hotel Suisse

Very good
Room comfort & quality

7.8

Super Deluxe
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Room
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 double bed
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Suites
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Garden view
  • Balcony/terrace
  • 1 queen bed and 2 single be...
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Deluxe Triple Room
...
  • Room size: 38 m²/409 ft²
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Twin/Double room - Economy
...
  • Balcony/terrace
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Luxury Room Shared Bed
...
  • Balcony/terrace
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Single Room - Superior
...
  • Balcony/terrace
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Superior Room
...
  • Balcony/terrace
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Triple Standard
...
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Suisse?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Suisse?

Hotel Suisse is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 75 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hotel Suisse has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Kandy with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hotel Suisse?

Wake up to a great buffet breakfast at Hotel Suisse. Adults can enjoy breakfast offered with an additional charge of 1333 LKR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Hotel Suisse?

Hotel Suisse does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hotel Suisse?

Restaurants including Avanhala, Bommu Bar Lounge and No-Named Restaurant are popular in Hotel Suisse’s neighborhood which is known as Kandy Lake Front.

What popular shopping places are close to Hotel Suisse?

Shopping options in Hotel Suisse’s Kandy Lake Front neighborhood include Kandyan Art Association, Rajanima Craft and E.W. Balasuriya Jewellers.

What are popular attractions near Hotel Suisse?

Hotel Suisse’s location in the Kandy Lake Front neighborhood makes it close to famous attractions including Temple of the Sacred Tooth Relic, Kandy View Point and World Buddhist Museum.

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See map

Explore the neighborhood

What people love about Hotel Suisse

  • 9.6

    Exceptional
    Cleanliness

    "Extra large, extra deep, and sparkling clean."

    Holly

    |

    March 4, 2021

  • 9.6

    Exceptional
    Breakfast

    "The big buffet breakfast had everything you could think of and the staff were very attentive."

    Holly

    |

    March 4, 2021

  • 9.6

    Exceptional

    "The swimming pool was THE BEST."

    Holly

    |

    March 4, 2021

Property ranking|Compared to 733 Kandy properties
See all rankings
Location score
8.7/10
Room comfort score
7.8/10
Room size
33 sqm.
Cleanliness score
7.7/10
Better than
96
%
of Kandy properties
Better than
90
%
of Kandy properties
Bigger than
86
%
of Kandy properties
Better than
83
%
of Kandy properties
Overall rating:

7.8

Very good
988 reviews
Cleanliness
7.7
Facilities
7.4
Location
8.7
Read all reviews >
What travelers say they love:
Beautiful building that has been well maintained.
Bridgette from Australia
Couple
More about Hotel Suisse

More about Hotel Suisse

Hotel Suisse

If you're seeking to see the best of Kandy, then there's no better start than a stay at Hotel Suisse, located within the city center and surrounded by the city's famous sights. Go beyond the touristy and get deeper into the offerings of Kandy with a stay at Hotel Suisse, located merely 550 m from Temple of the Sacred Tooth Relic.
Hotel Suisse provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Kandy is made even more convenient with the car hire services available at the hotel.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Hotel Suisse. Some rooms at Hotel Suisse are equipped with air conditioning for your convenience. Some rooms at Hotel Suisse include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Suisse. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Hotel Suisse lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Have fun without traveling far, by taking advantage of the golf course on site and hiking trails at Hotel Suisse. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. An afternoon of browsing the works at Ceylon Tea Museum located 2.5 km away can familiarize you with the local art scene.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 91% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 90% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 95% of other options in the city.

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Amenities and facilities
Very good
Facilities

7.4

Most talked about facilities

Breakfast

39 mentions

Food & Dining

27 mentions

Swimming Pool

18 mentions

Housekeeping

17 mentions

Languages spoken

  • English

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Dart board
  • Garden
  • Golf course [on-site]
  • Hiking
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Fan
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
Food and dining
Breakfast options
  • Asian
  • Vegetarian
  • Buffet
Restaurants on site

Grand Ballroom

  • Cuisine: American, Asian, British
  • Menu: Buffet, A-la-carte
Location
30 Sangarraja Mawatha P.O Box 13, Kandy Lake Front, Kandy, Sri Lanka, 20000
Excellent
Location

8.7

Airports

  • Sigiriya Airport (GIU)
    74.7 km
  • Bandaranaike International Airport (CMB)
    84.6 km

Public transportation

  • Kandy Railway Station
    1.3 km
  • Asgiriya Railway Station
    1.3 km

Hospital or clinic

  • Lakeside Adventist Hospital
    230 m

Convenience store

  • Best One Store
    970 m

Cash withdrawal

  • ATM
    1.1 km
What's nearby

Popular landmarks

  • Kandy Garrison Cemetery
    430 m
  • Temple of the Sacred Tooth Relic
    550 m
  • Kandy View Point
    750 m
  • Udawattekele Sanctuary
    1.1 km
  • Bahiravokanda Vihara Buddha Statue
    1.5 km
  • Ceylon Tea Museum
    2.5 km
  • Kandy War Cemetery
    3.9 km
  • Royal Botanical Gardens
    5.5 km
  • New Ranweli Spice Garden
    5.6 km
  • Lankatilaka Temple
    8.7 km

Nearby landmarks

  • Honorary Consulate of Romania
    80 m
  • Lakeside Adventist Hospital
    230 m
  • Malwatte Maha Vihara
    240 m
  • Hillwood College Swimming Pool
    260 m
  • Durdans Medical Laboratory
    290 m
  • Kandy Nursing Home
    290 m
  • Kandyan Art Association
    300 m
  • Pothgul Viharaya
    310 m
  • Rajanima Craft
    340 m
  • Kandyan Art Association & Cultural Centre
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee75 USD

Extras

  • Breakfast charge (unless included in room price)1333 LKR

The property

  • Number of floors4
  • Number of rooms 90
  • Most recent renovation2010

Reviews of Hotel Suisse from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.7
Facilities7.4
Location8.7
Room comfort and quality7.8
Service7.9
Value for money7.6
High score for Kandy
Rating
9+ Exceptional (105)
8-9 Excellent (95)
7-8 Very Good (118)
6-7 Good (63)
<6 Below Expectation (67)
Time of the year
Mar - May (96)
Jun - Aug (128)
Sep - Nov (89)
Dec - Feb (135)
All guests (494)
All room types
All languages

Show reviews that mention 

Showing 448 verified guest comments
12345
8.7
Excellent
Sanda from Estonia
Couple
Super Deluxe
Stayed 1 night in November 2012

Perfect location of an ordinary hotel”

perfect location, nice staff

Stayed one night in this hotel in November 2012. We got a Deluxe room and were very satisfied with it. The room was very nice, clean, with an excellent view on the lake. Suisse is a colonial heritage hotel located in the centre of Kandy with an excellent view on the Lake. The food and its selection were very nice. Staff is very quick and helpful. One thing we did not like is the fact the hotel really need renovation in some places. The decor is old and very tired, and there is a smell of senility on upper floors. Summing up I would recommend the hotel as an excellent place to stay in Kandy, but be aware of the smell and old decor of the hotel.

Reviewed November 27, 2012

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9.3
Exceptional
Kevin from Australia
Family with young children
Super Deluxe
Stayed 3 nights in June 2014

Wonderful colonial building enriched in history”

Large Rooms, Central location, pool, great breakfast

From the moment we set foot in the Suisse Hotel we knew we had chosen the right place. The beautiful high ceilings, colonial hotel is a gem. The location is just 10 mins walk to the hustle and bustle or a tuk tuk each way is between 100-200 rupees. We had a large room, with a glimpse of the lake, it was spacious and clean. The pool was lovely to cool off. The family of monkeys that came through each morning and afternoon were wonderful to watch through the big colonial windows on our balcony - breakfast was an array of Sri Lankan and Western delights. Truly a must if staying in Kandy. I would not hesitate in staying in this hotel again, it was spot on.

Reviewed June 24, 2014

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10.0
Exceptional
Dammika from Sri Lanka
Business traveler
Super Deluxe
Stayed 1 night in July 2014

Excellent Service and Great Customer Service”

Rooms, Cleaniness, Curtomer Service and Staff

This was my second and third stay in 12 years. Myself being a hotelier experienced a Very friendly reception and welcome on arrival, Check-in and Luggage services were promt and efficient. On the first night I had booked a Duluxe Room with Balcony and the room was perfect,clean, guest amenities and a clean comfortable bed. Very clean bathroom and linen. I had my meals from Room service and the food was perfect. Great taste, quality and quantity were just right. The service staff "Dammika" who brought my meal was very professional with excellent Cutomer Service skills which is rare to find todays hospitality world. I was at the Bar and was served by yet another great staff with excellent cutomer service skills (I coudn't ask for his name) but he was the one behid the cocktail table mixing the cocktails and serving the guests. I ordered Western and Sri Lankan breakfast on each day and the food was great and huge. All staff that I came across with during my stay were great from Housekeeping to the Concierge. The second night I stayed in a Standard room as the hotel was full and yet I receieved a great welcome back and had a very comfortable room. I would definetly recommend to all and would stay at Hotel Suisse on my future visits to Kandy.

Reviewed August 01, 2014

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9.3
Exceptional
Sally from United Kingdom
Couple
Super Deluxe
Stayed 2 nights in August 2013

Period hotel centrally located to explore Kandy”

Colonial architecture, great service and perfect location

Thoroughly enjoyed out stay at the Hotel Suisse so that we could explore what Kandy has to offer. Although some elements of the hotel are starting to look tired, it's obvious that the maintenance and investment in the hotel continues - it's a large task to undertake. Our room was large with what seemed to be a new bathroom. Our only comment would be that some of the furniture could do with a little TLC or an upgrade but the comfort level was still there. There was wireless internet available, however on the upper floors the signal didn't penetrate the walls but we could access this in the bar, restaurant and lobby. During our stay the functions rooms were fully booked with weddings, but I commend the staff as we didn't notice any change in the service level. Some of the guests seemed agitated when breakfast was relocated to the lawn but we relished the opportunity to dine in the fresh air. The same menu selection was available and the team were on the ball with service.

Reviewed August 18, 2013

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9.0
Exceptional
Russell from Australia
Couple
Stayed 2 nights in January 2014

Old World Atmosphere”

Location Ambience Service

This is the perfect place to stay in this World Heritage city - a heritage hotel with tons of 'colonial charm' and right on the Lake in the centre of Kandy. Easy walking along the lake to the centre of town or to the major historical features of the town. They have done a tasteful relatively recent renovation of the rooms with modern bathrooms. Very comfortable beds. The standard rooms a small-ish but it's what you expect and they are obviously at the back of the hotel without lake-views, but that was taken for granted when booking. The buffet dinners and lunches and breakfasts were outstanding. This historic hotel is the perfect accompaniment for your stay in Kandy.

Reviewed February 05, 2014

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10.0
Exceptional
Dammika from Sri Lanka
Business traveler
Super Deluxe
Stayed 1 night in August 2014

5* Customer Service”

Staff, Personalised attention and Recognition

This was my 4th stay within 2 weeks and nearly after 14 years. As a hotelier myself, I was overwelmed with the super customer service, attention and recognition given to me. Quality food, Spotless clean rooms and excellent service makes you feel like royalty. Special thank you to all at the Fron Office, housekeeping, Room service and concierge for exceeding my expectations! I will definetly be abck and will always stay at Hotel Suisse on my future visits to Kandy

Reviewed August 25, 2014

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8.7
Excellent
Gavin from Australia
Couple
Suites
Stayed 2 nights in June 2013

Revisit history in this colonial hotel”

The rooms were lovely, spacious and clean. The dining area was good with a good buffet breakfast and dinner

We enjoyed our stay at this hotel and would recommend it to others despite suffering a bout of salmonella - something which can unfortunately happen to any traveller regardless of how careful one is. The staff were good, particularly the food and beverage staff and the room cleaning staff and grounds staff. The pool area was clean with adequate space, loungers fresh towels. The hotel overloked the lake and was an easy walk into town and to the attractions of Kandy. The hotel catered to drivers which is most important as without drivers tourist would not be able to get around the country. The hotel had a lovely colonial feel to it and was most welcoming. The prices were fair and value for money.

Reviewed June 25, 2013

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10.0
Exceptional
Barbara from Australia
Solo traveler
Standard Room
Stayed 2 nights in September 2017

A great stay in this charming character hotel. Value for money and exceptional service. ”

The hotel building is a little tired because of its age and heritage, but this doesn't detract from value for money and wonderful service from every member of the hotel staff. It is perfectly positioned walking distance from many main attractions including 'the temple of the tooth' and tuk tuk's and transport are arranged quickly and at fair prices. There is variety in the restaurant meals and buffet each day and you are made to feel like an old friend returning home each time you arrive back at the hotel. It is charming and I highly recommend it. Wish I had stayed there on my previous visits to Kandy. Barb : ))

Reviewed September 27, 2017

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Dear Sir/Madam, Ayubowan! Greetings from Hotel Suisse ! Thank you for your review and for choosing our hotel and thank you for taking the time to express your comments. And we are looking forward to having you again as a guest in our hotel. Thanking you. Aruni

Responded September 12, 2020
Hotel Suisse
9.3
Exceptional
brian from United Kingdom
Family with teens
Suites
Stayed 2 nights in March 2015

Excellent”

Location, food , standards

We loved this hotel overlooking kandy lake . The first night was barbi cue night which we had & the food was excellent . Well placed for temple , town & Generally everything you want . The staff were very attentive , room very comfortable & all in all would recommend as very good value for money .

Reviewed March 10, 2015

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10.0
Exceptional
Hui from China
Couple
Standard Room
Stayed 1 night in September 2013

One of the best choice in Kandy”

Quiet place, large room, friendly staff

The hotel locates near the Kandy lake, and has a good view. Room is comparatively large, and bed is comfortable. Although no wifi in the room, you can sit at the 1st floor and have a cup of coffee there, where free wifi is provided. This hotel is highly recommended!

Reviewed October 04, 2013

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9.0
Exceptional
Grant from Australia
Couple
Stayed 2 nights in September 2014

Very pleasant stay”

Clean and comfortable room, excellent buffet selections, friendly staff

Hotel Suisse is very nice. Even though we stayed in a less expensive room, it was still very pleasant, stylish and comfortable. We had a little bit of noise from the pool filter but it didn't keep us awake. The bathroom was lovely - the best we had in Sri Lanka though the hot water took a while to run through. We are in the restaurant one night and the food was delicious. The choices were extensive and breakfasts were also impressive. Our second night, we had bar food in the lovely garden, which was also good but service was slow. Staff were polite and the location was good - we walked into town and around the lake to and from the Temple of the Tooth Relic, but it's also handy to grab a bus or tuk tuk.

Reviewed October 14, 2014

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9.7
Exceptional
Genevieve from Canada
Couple
Stayed 2 nights in December 2012

Wonderful hotel right on the lakeside”

Fantastic location, excellent service, and beautiful rooms!

We had a wonderful stay at Hotel Suisse. The hotel is located right along the shore of the lake and is a 10 minute walk or quick tuk-tuk ride into town. Our room was large, bright, airy and comfortable. The included breakfast buffet was excellent with made-to order hot breakfast. The bar has good drink specials too! The best thing about this hotel was the service. All of the staff were wonderful and made our stay memorable.

Reviewed January 05, 2013

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8.7
Excellent
Qiang from China
Solo traveler
Stayed 1 night in October 2012

Good choice in Kandy”

Nice staff, colonial period hotel

Staff are professional and friendly. Nice people. Espeically in Kandy area, they are relatively better than most of hotels. The band in Cafe is great. 60-70s light music, BBQ buffet is good in Kandy, comparing to other places for dinner. Room is clean but anyway it is hundreds years old hotel, you can not expect model facilities. Overall it is a good choice to stay in Kandy.

Reviewed October 15, 2012

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10.0
Exceptional
Doris from Germany
Solo traveler
Single Room
Stayed 2 nights in March 2020

Exceptional”

Wunderschön, wonderful, I like the old colonial Hotels, there is such a tach of style and atmosphare. And the staff was very kind, helpful. I like the position close to the lake and the pool is also very nice. Only to be there I would go back to Kandy.

Reviewed April 23, 2020

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Dear Sir/Madam, Ayubowan! Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. And we are looking forward to having you again as a guest in our hotel. Thanking you. Aruni

Responded September 07, 2020
Hotel Suisse
8.0
Excellent
Georgina from United Kingdom
Couple
Stayed 3 nights in July 2012

Old world charm and elegance”

Service

If you are after modern living then the hotel is possibly not the one BUT it is a beautiful old colonial building with timeless elegance. The service was second to none with everyone from the room boys to the waiters to the reception staff all being so very friendly and polite. The garden and pool gave a relaxing environment to get away from the hustle and bustle of Kandy. The hotel is perfectly place to sight see being very central in Kandy and a lovely walk can be enjoyed around the lake.

Reviewed July 24, 2012

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8.7
Excellent
sathit from Thailand
Couple
Super Deluxe
Stayed 1 night in November 2011

This is a nice hotel in good location at Kandy”

Nice scenery

this hotel is on the best landscape in kandy. the beautiful scenery make my trip wonderful. the people at hotel suisse is full of smile and willing to service.

Reviewed November 28, 2011

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8.0
Excellent
Robert from Philippines
Couple
Suites
Stayed 1 night in August 2019

Reasonable accomodation. Fair price.”

A once grand and stately hotel, the the Suisse Hotel has kept it's charm but even with a number of functional and cosmetic upgrades it shows and feels its age. Our room was large and clean, the king size bed was comfortable and the aircon kept the room cool. The antique wooden wardrobe was a bit small but did hold a safe for our valuables when we left the room. There wasn't much sound proofing so it was easy to hear what was going on around us. Housekeeping deserves high praise for their efforts to keep the place clean. They did a good job cleaning our room each day. The facilities staff were constantly cleaning the hallways, common areas and garden areas throughout the day. The breakfast buffet was adequate although by an international standard was below par. Overall the Suisse Hotel provided reasonable accomodation at a fair price.

Reviewed August 18, 2019

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Dear Sir/Madam, Ayubowan! Thank you for your review and for choosing our hotel and thank you for taking the time to express your comments. And we are looking forward to having you again as a guest in our hotel. Thanking you. Aruni

Responded September 12, 2020
Hotel Suisse
10.0
Exceptional
Patricia from United Kingdom
Couple
Stayed 5 nights in December 2016

Better than ever”

Our last visit was in 2003, but this time we saw a big improvement in facilities. Well done Suisse. Our home in Kandy.

Reviewed December 24, 2016

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10.0
Exceptional
Vincenzo from Italy
Couple
Super Deluxe
Stayed 1 night in July 2013

Wonderful experience”

Well located, historical hotel, good breakfast

We really liked this historical well maintained hotel. During our stay they also celebrated a wedding, which was quite interesting to see. Surprisingly the cost of a double room is not expensive at all. The stuff was very friendly and quick. We really recommend this hotel if you are staying in kandy.

Reviewed July 23, 2013

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10.0
Exceptional
Shanthi from Australia
Couple
Stayed 1 night in July 2014

Best Hotel in Kandy Sri Lanka”

Customer Service, Food, Cleanliness in the room and meal area

We stayed one night.Beautiful location by the side of Kandy Lake. Very comfortable and clean room. Excellent customer service. Enjoyed dinner. Old world charm so well preserved. Value for money.

Reviewed August 03, 2014

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