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Ascott Kuala Lumpur
Ascott Kuala Lumpur
Ascott Kuala Lumpur
Ascott Kuala Lumpur
Ascott Kuala Lumpur
Ascott Kuala Lumpur
Ascott Kuala Lumpur

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8.7

Excellent

4,912 reviews

4,912 reviews

Housekeeping161
View35
Breakfast31
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
SevenAteNine

40 m

Standard Chartered Bank Park

170 m

Parkson Kajang

190 m

Jalan P Ramlee (Clubbing area)

200 m

Ruums

260 m

Popular landmarks
Aquaria KLCC

330 m

Petronas Twin Towers

380 m

KLCC Park

490 m

Pavilion Kuala Lumpur

730 m

Menara Kuala Lumpur

770 m

Closest landmarks
Ava Bistro

220 m

Fitness First

230 m

Healy Mac's (KLCC)

250 m

Symphony Lake

330 m

Cold Storage

330 m

Newly renovated

Ascott Kuala Lumpur

9, Pinang Road, KLCC, Kuala Lumpur, Malaysia, 50450 - See map

Make your best journey to Kuala Lumpur with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Strategically situated in KLCC, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transport

Excellent breakfast

Newly renovated

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Steam room
Workout and Leisure
Exercise area
Swimming pool [outdoor]

Facilities

Pets allowed

Car park

Shuttle service

Complimentary WIFi in all rooms

Swimming pool [outdoor]

Exercise area

Front desk [24-hour]

BBQ facilities

This property is in high demand!

6 travelers have booked today.

Value for money8.6
Distance to city center1 km
Location rating9.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.8 km

Rooms available at Ascott Kuala Lumpur

Excellent
Room comfort & quality

8.7

3 Bedroom Premier
...
  • Room size: 168 m²/1808 ft²
  • City view
  • 2 single beds and 2 double ...
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2 Bedroom Executive
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 1 king bed and 2 single bed...
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1 Bedroom Premier
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 king bed
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Studio Premier
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
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2 Bedroom Premier
...
  • Room size: 133 m²/1432 ft²
  • City view
  • 2 single beds and 1 king be...
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Studio Premier
...
  • Smoking allowed
  • Bathtub
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Studio Premier
...
  • Smoking allowed
  • Bathtub
Enter dates to see prices
Executive Suite
...
  • Room size: 133 m²/1432 ft²
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Other
...
  • Room size: 168 m²/1808 ft²
Enter dates to see prices
Executive Suite
...
  • Room size: 81 m²/872 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Ascott Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ascott Kuala Lumpur?

For those who wish to drive their own cars, Ascott Kuala Lumpur has a car park right on site for maximum convenience. Self-parking is conveniently available at the hotel.

Is breakfast offered at Ascott Kuala Lumpur?

There's an additional charge of 21 MYR for adults and 15 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Ascott Kuala Lumpur?

Ascott Kuala Lumpur features an on-site restaurant for your dining convenience.

Can special events be hosted at Ascott Kuala Lumpur?

Your special occasion or event can be hosted at one of the 3 versatile venues.

Can business events be hosted at Ascott Kuala Lumpur?

On-site venues and convenient event services make Ascott Kuala Lumpur an ideal choice for hosting events such as seminars, conferences and meetings. The 4 venues can accommodate up to 30 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Ascott Kuala Lumpur?

Ascott Kuala Lumpur is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Ascott Kuala Lumpur?

The closest train, metro, or bus station is Raja Chulan Monorail Station, 430 m away from Ascott Kuala Lumpur.

What restaurants are nearby Ascott Kuala Lumpur?

Ascott Kuala Lumpur’s neighborhood is KLCC which includes popular restaurants such as Goa By Sapna Anand, Poolside and Poolhouse.

What popular shopping places are close to Ascott Kuala Lumpur?

Located in the KLCC area, Ascott Kuala Lumpur is close to great shopping choices like Suria KLCC, Parkson Kajang and nikorex display.

What are popular attractions near Ascott Kuala Lumpur?

Ascott Kuala Lumpur’s location in the KLCC neighborhood makes it close to famous attractions including Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur.

What popular natural sightseeing spots are close to Ascott Kuala Lumpur?

Ascott Kuala Lumpur is located within KLCC, which makes it conveniently close to natural sights including Jelutong Tree and Camp ground.

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Explore the neighborhood

What people love about Ascott Kuala Lumpur

  • 7.2

    Very good
    Location

    "Location is perfect;"

    Linda

    |

    July 27, 2022

  • 7.2

    Very good
    Spaciousness

    "The room itself was spacious."

    Zyran

    |

    July 25, 2022

  • 10

    Exceptional
    Cleanliness

    "Room was pretty and clean."

    Hanis

    |

    July 24, 2022

Overall rating:

8.7

Excellent
4,912 reviews
Cleanliness
8.9
Facilities
8.4
Location
9.4
Read all reviews >
What travelers say they love:
Hotel and fittings are modern and spacious.
Celine from Singapore
Family with young children
More about Ascott Kuala Lumpur

More about Ascott Kuala Lumpur

Ascott Kuala Lumpur

Ascott Kuala Lumpur is the perfect choice for travelers who want to take in the sights and sounds of Kuala Lumpur. Experience an urban escape in Kuala Lumpur with a stay at Ascott Kuala Lumpur, with its exceptional location right in the city center. Access is everything, and you'll get the most of while staying only 8.4 km from Terminal Bersepadu Selatan and its easy transportation options.
Ascott Kuala Lumpur offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service and luggage storage.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Ascott Kuala Lumpur. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere.
All guestrooms at Ascott Kuala Lumpur provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Ascott Kuala Lumpur, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms. Ascott Kuala Lumpur also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Ascott Kuala Lumpur offers unique recreational opportunities for all guests. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's tennis court.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Kuala Lumpur. Be sure to visit Menara Kuala Lumpur located 770 m away, an item on every checklist of those who travel to Kuala Lumpur.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

191 mentions

Housekeeping

136 mentions

Swimming Pool

52 mentions

Food & Dining

34 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • Pool with view
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Tennis court

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • BBQ facilities
  • Kitchen
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [on-site]
  • Shuttle service

Available in all rooms

  • A/C
  • Accessible by elevator
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Dining table
  • Dishwasher
  • Fan
  • Fire extinguisher
  • Full kitchen
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • Iron and ironing board
  • Kitchenette
  • Linens
  • Lock box in room
  • Locker
  • Microwave
  • Non-smoking
  • Phone
  • Pool facilities
  • Private apartment in building
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Semi-detached
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Soundproofing
  • Swimming pool [direct access]
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Walk-in shower
  • Wi-Fi [complimentary]
  • Wine glasses
  • Wooden/parqueted flooring
Location
9, Pinang Road, KLCC, Kuala Lumpur, Malaysia, 50450
Exceptional
Location

9.4

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    17.8 km 40 min drive
  • Kuala Lumpur International Airport (KUL)
    45.9 km 56 min drive

Public transportation

  • Raja Chulan Monorail Station
    440 m 15 min walk
  • LRT Train Station - KLCC
    480 m 8 min walk

Hospital or clinic

  • The dentist @ KL
    390 m

Shopping

  • Pavilion Kuala Lumpur
    730 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    210 m 10 min walk
What's nearby

Popular landmarks

  • KLCC - Bukit Bintang Pedestrian Walkway
    280 m
  • Aquaria KLCC
    330 m
  • Petronas Twin Towers
    380 m
  • KLCC Park
    490 m
  • Pavilion Kuala Lumpur
    730 m
  • Menara Kuala Lumpur
    770 m
  • Jalan Alor
    870 m
  • Central Market
    1.9 km
  • Chinatown - Kuala Lumpur
    2.0 km
  • KL Bird Park
    2.9 km

Nearby landmarks

  • SevenAteNine
    40 m
  • Standard Chartered Bank Park
    170 m
  • Parkson Kajang
    190 m
  • Jalan P Ramlee (Clubbing area)
    200 m
  • Ava Bistro
    220 m
  • Fitness First
    230 m
  • Healy Mac's (KLCC)
    250 m
  • Ruums
    260 m
  • Legends
    260 m
  • La Queen
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The breakfast is continental.
  • Breakfast is served from 06:30 AM to 10:30 AM.
  • Cash payments are accepted only in Malaysian Ringgit. No other currencies are accepted and foreign currency exchange services are not available at the property.
  • 1. A maximum of two pet(s) is allowed for one apartment unit. 2. The Pet size must not exceed 10 kg and must remain of such size that it can be easily held/carried in the arms. 3. The tenant shall ensure that the Pet does not cause any nuisance or inconvenience to other tenants, visitors of the Ascott Kuala Lumpur or any other person who enters the building. 4. The breed should be well domesticated and not be of ferocious nature. 5. The tenant must provide valid vaccination and registration certificates according to the laws of Malaysia - Department of Veterinary Services (DVS) upon request of property. Ascott Kuala Lumpur reserves the right to refuse acceptance of pet if documentation is incomplete or outdated. 6. Pets are only allowed in apartments on the assigned floor. Pets are strictly prohibited to access other floors, apartments, and public areas such as Residence Lounge, Lobby, guest elevators, rooftop and/or terraces. 7. Pet owners are to follow the special access/exit route when entering or leaving the building. 8. Pets(s) should be properly leashed and kept in cage outside of the apartment. 9. Pets must not be left unattended during prolonged absence of pet owner. 10. Please do not allow pet hair to flow into the drainage. 11. Excrement of pets must be discarded completely sealed. 12. The pet must be properly leashed as it carried in cage when Ascott Housekeeping and/or Maintenance enters the unit to conduct or maintenance work. 13. The tenant shall ensure that the pet does not break, spoil, or cause any damage within the property. 14. Additional charges of 50% of the room rate apply per night upon check in for Short Stay pet cleaning charge per booking. 15. Our in-room amenities package includes sleeping mats, pet towels and bowl for food.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee275 MYR
  • Distance from city center1 km
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)21 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors32
  • Number of restaurants1
  • Number of rooms 221
  • Room voltage240
  • Year property opened1999
  • Most recent renovation2021

Parking

  • Daily parking fee12 MYR

Reviews of Ascott Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.4
Location9.4
Room comfort and quality8.7
Service8.6
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (875)
8-9 Excellent (481)
7-8 Very Good (450)
6-7 Good (125)
<6 Below Expectation (125)
Time of the year
Mar - May (483)
Jun - Aug (304)
Sep - Nov (648)
Dec - Feb (621)
All guests (3,392)
All room types
All languages

Show reviews that mention 

Showing 2,056 verified guest comments
12345
9.0
Exceptional
chee from Malaysia
Family with young children
Stayed 2 nights in March 2012

Good hotel, Great location & Great ambience ”

Fantastic rooms & Great location

ascott kl hotel ‘s room is a bit old, hope management can renovate soon. our check in and check out were fine, fuss free. requests to the reception were handled promptly and efficiently. the room is large and the bath water is strong. breakfast with only limited choice, but it is enough for us. however, the space of the breakfast is too small, so some of the guest need to wait more than half an hour to get a table. this serviced apartment is suitable for family travelling with more than 4-6 people and i love the location as it is just opposite klcc, within 2 mins walk, the hotel is sorrounded with many many amenities. we can just park our car and walk the area on foot i thoroughly enjoyed my stay at ascott kuala lumpur with my family. the room was clean and comfortable to stay in. the service from the staff is excellent, they were very polite and greeted us when we went out/went back to our room. i would definitely come back to stay at the ascott again.

Reviewed March 26, 2012

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9.7
Exceptional
Fara from Malaysia
Family with teens
2 Bedroom Executive
Stayed 1 night in December 2012

Amazing hotel with an amazing view of City Centre”

Spacious room and amazing poolside

Ascott Kuala Lumpur has huge rooms. Me and my family booked the 2 bedroom apartment and we managed to fit 6 young adults comfortably. The rooms were spacious and the toilets are amazingly clean. Kitchen is well equipped to cook but you need to buy your own cooking oil, salt, etc. Kitchen comes with dishwasher so you do not need to waste time washing your own dishes. The breakfast spread is simple but everything was tasty. Would definitely recommend Ascott Kuala Lumpur for families. It is also very affordable for an apartment right in the city centre. KLCC is just walking distance.

Reviewed December 17, 2012

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9.6
Exceptional
Nur from Singapore
Family with teens
Stayed 3 nights in December 2016

I will definitely come back!”

I have never written a review but I thought I will for this place because it was pretty darn good. We booked three-room apartment for 6 of us and the place was humongous. It could easily fit a few more people. There were three bathrooms as well which made getting ready in the mornings much easier. The pool and gym were not too bad too although the kids pool was under maintenance. The location is just superb. It is just probably a two-minute walk to Suria KLCC. The only downside is that the breakfast was not too good. They did not have sufficient seats and the food variety was limited. All in all, my family and I had a good stay at Ascott Kuala Lumpur and would definitely recommend it to others!

Reviewed December 17, 2016

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9.0
Exceptional
Geralynn from Malaysia
Couple
Stayed 1 night in October 2009

Review of Ascott Kuala Lumpur”

Thumbs up to the hotel staff for their friendliness. The hotel is also at a very strategic location. If you need anything, you can either go to the convenient store at the lobby or KLCC(across the road) The room was also very well equip with kitchen facilities ( bowl,utensils) and the part that amused me was the hifi and their security system. Overall I'm very happy with my stay
No major weaknesses but the area you can improve is to show manual to operate the dishwasher?

I'm very pleased with my stay in Ascott, Kuala Lumpur. The location of the hotel is very strategic and the best part is, the price wasn't too expensive. What I'm impressed most was the kitchen facilities. I've been to quite a number of service apartment but I must say Ascott by far is one of the best. The fridge was big enough and it comes with a dishwasher. This has definitely brought convenience and comfort to me during my stay. Also, thumbs up to the security system ( access card). The main entrance door will be close after 12am and only residents with access card could enter which is really good. Overall, I had a very pleasant stay in this hotel

Reviewed October 06, 2009

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9.7
Exceptional
Mohd from Singapore
Family with teens
Stayed 2 nights in January 2012

Great location, comfortable stay, great service.”

Excellent service from staff, very near to Suria KLCC, breakfast buffet was good,

I thoroughly enjoyed my stay at Ascott Kuala Lumpur with my family. The room was clean and comfortable to stay in, the hotel is very near to Suria KLCC. The service from the staff is excellent, they were very polite and greeted us when we went out/went back to our room. Our stay includes breakfast, and the buffet choice was good. I would definitely come back to stay at the Ascott again.

Reviewed January 26, 2012

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10.0
Exceptional
Ms from Philippines
Business traveler
Stayed 4 nights in October 2012

indeed 5 star”

rooms

We had a marvelous stay in Kuala Lumpur at the Ascott Kuala Lumpur. Wonderful interiors, very good service and some excellent dining too, must recommend the hotel's 7ate9 Restaurant for the blini and caviar and some exquisite salmon dishes. Very reasonably priced too for a luxury hotel. Overall we had a great evening each night.we will defenitely come back in the future.

Reviewed November 07, 2012

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9.3
Exceptional
Woo from South Korea
Solo traveler
Stayed 4 nights in July 2014

Great location, Great staff, super cozy beds!”

location, staff, clean room condition

My stay in Ascott Kuala Lumpur was super! The room was spacious and clean and the bed was really cozy!(It was really hard to get out of it in the morinig!) I liked room amenities, which was Loccitane. I had a little bit of relaxed time in the Jacuzzi on the 22nd floor. The view from Jacuzzi ans swimming pool was quite nice! What I liked the most is "very kind and friendly staff." They did thier best whenever I ask some favor. :) About breakfast, it was not fancy like other big chain hotel, but it was enough to have simple and nice meal. I will definately stay again when I go to KL again.

Reviewed July 22, 2014

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9.7
Exceptional
Alejandro from Costa Rica
Couple
Stayed 2 nights in November 2009

Beyond Expectations”

Perfect location near KLCC (Petrona Towers), Delicious food, very comfortable rooms, attentive staff.
Room service stops at 1030pm

Upon stepping on to the lobby we found ourselves endulged with elegance and attentiveness from the staff. The room was beyond expectations. A two bedroom apartment with full kitchen and two full bathrooms surprised us and made us feel at home. We got a take out pizza at the first floor bar around 11pm because room service stops at 1030. The waitress was very courteous and helped us out. The next morning we had an excellent breakfast with the magnificent view of the Petrona Towers. A real treat. The hotel arranged a city tour for us after an early morning visit to the bridge between the towers. We'll definitely go back to the Ascott when visiting Kuala Lumpur

Reviewed November 22, 2009

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9.6
Exceptional
kim from South Korea
Solo traveler
Studio Premier
Stayed 2 nights in April 2017

Exceptional”

It was very good and excellent and comfortable ASCOTT KulalaLumpur ! The hotel is very close to KLCC SURIA Mall and Twin tower, It take 5 min. by walk. The staffs are very kind and very quickly responded my asking Thank you very much Manager and staffs who handled our complaint in the middle of the night. After checkout, we could leave our luggages at front desk until 8 pm. If I will visit Kulala Lumpur again, I want to be stay in ASCOTT Kulala Lumpur. because this hotel fee is very reasonable and transpotation also is convenient!

Reviewed April 24, 2017

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9.0
Exceptional
Wen from Singapore
Group
Stayed 3 nights in August 2012

Spacious apartment and excellent service”

The ascott is well located and within walking distance(via covered link bridge) to pavilion and various eating places. It was also a short taxi ride to Royal Selangor Golf course where we played golf on two days.

we enjoyed our stay at the ascott tremendously as service was always with a smile and the staff always tried to accommodate our requests as much as they could. the rooms were spacious and comfortable. the central location of the hotel also meant that we could walk to most eating and shopping places. given a chnace, i would definately stay at the ascott again and i would recommend it to my friend who will be visiting kuala lumpur.

Reviewed August 16, 2012

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10.0
Exceptional
Mariam from Malaysia
Group
Stayed 2 nights in September 2020

Great Location & Spacious Room”

Great location just a walking distance to KLCC/Pavilion/Bukit Bintang. The 1 bedroom unit was fully equipped with kitchen utensils, Nespresso coffee machine, kettle and kitchenware. Overall, i really enjoyed staying for 3D2N at Ascott Kuala Lumpur.

Reviewed September 08, 2020

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Dear Mariam, Thank you for taking time to write such a lovely review on your stay with us at Ascott Kuala Lumpur. The team is truly heartened to note that you had a delightful stay with us and enjoyed our spacious well-appointed apartments with a fully equipped kitchen. As Ascott Kuala Lumpur is just a stone’s throw away from Suria KLCC Mall and the majestic Twin Towers, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Thank you! All of us truly enjoyed being of service to you and we sincerely look forward to hosting you on another faultless and enjoyable stay with us again soon. Warm regards, David Nigel Koh Guest Service Manager

Responded October 18, 2020
Ascott Kuala Lumpur
8.4
Excellent
YingBo from Singapore
Group
Stayed 3 nights in October 2018

Fantastic stay”

Ascott Kuala Lumpur is a perfect place for families and group of friends to stay in. Situated in the heart of KL city, across from the Suria KLCC. Apartment was spacious, clean and bright. Kitchen in great working order. The front desk staff really made my trip extremely pleasant. Friendly and helpful staff. I had an issue and they patiently resolved it for me. Highly appreciated. I must come back to Ascott if i come into KL again.

Reviewed January 08, 2019

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Dear YingBo, Thank you for your review. We are happy to read that you enjoyed your stay at Ascott Kuala Lumpur. All of us look forward to welcome you back again soon. Best regards, Azura Haniffa – Assistant Guest Service Manager

Responded January 10, 2019
Ascott Kuala Lumpur
8.3
Excellent
Rita from Indonesia
Family with teens
Studio Premier
Stayed 1 night in August 2013

Very Nice Room and Hotel,But Unsafe Surroundings”

Spacious, Beautiful Rooms and Amentities,Friendly Staff

My family really enjoyed staying at the Ascott Kuala Lumpur. Spacious and beautiful rooms. And KLCC is only a 3-5 min walk across the road.However , you have to be very careful of your safety while walking out of the hotel especially for women and children.There are a lot of child kidnappings,rape and robbery cases that happened right outside the hotel. Best to walk in groups.

Reviewed August 11, 2013

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9.3
Exceptional
See from Singapore
Group
3 Bedroom Premier
Stayed 2 nights in December 2012

Friendly Reception”

Located opposite KLCC, Nice facilities, Friendly staff

I have booked a 3-room apartment (with breakfast) for my family and I. Despite in the midst of upgrading their lobby, and we have to process our check-in in the makeshift lobby, the staffs were friendly and efficient. Room key was issued within 20 minutes. The apartment was spacious. One room with king size bed, one room with queen size bed and the last with 2 single beds and all rooms come with attached bathroom. The kitchen was self sufficient with utensils and cutlery. We really felt at home. Ascott is located conveniently opposite KLCC which makes it easy for us to go to various popular malls by foot. Staff were friendly and the breakfast served was of intercontinental style with a tinge of local flavor. The restaurant was situated on the same level as the swimming pool and certain tables offer wonderful view of the skylines around KLCC. Not recommended for people who are afraid of heights though. The only down side is that there were many mosquitoes at the makeshift lobby area, including the toilet at the ground level. Very satisfied, on the overall, with the service and condition of the hotel.

Reviewed December 27, 2012

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9.0
Exceptional
Nicole from Singapore
Family with young children
Stayed 2 nights in April 2015

Pleasant Stay at 3 Bedroom Deluxe”

Spacious, Comfortable Bed and Good wifi signal

We stayed at a 3 bedroom deluxe apartment. - Each room comes with a bathroom and a television. The room is spacious. The only difference is that the master room has bathrobes and a safe but the other 2 rooms do not have. - Breakfast spread was ok. There is an egg station. - Kids favourite: Jacuzzi with good view and swimming pool. - Adult favourite: Gym, walking distance to klcc and the pavilion. - Things to improve: (1) Communication between receptionist and carpark officer. Receptionist did not inform us to get a ticket from them if we are driving out. When we drove to the carpark exit, the officer do not allow us to pass through and insisted us to go up and get the ticket. We drove back and parked our car at a lot and ran up to get the ticket. (2) After a long day, the kids fall asleep in the stroller. We struggled abit pushing the twin stroller through the carpark door to the lift lobby. Overall, the stay was pleasant. Ascott has met our needs. We are likely to stay in Ascott in our next getaway to KL.

Reviewed April 20, 2015

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8.3
Excellent
dyi from Malaysia
Business traveler
Studio Premier
Stayed 3 nights in March 2010

luxury hotel in the heart of the city”

7ate9 bar, walking distance to klcc
none

spacious room to stay in the heart of the city. greats views of the KLCC. 5 minutes walking distance to KLCC which is just across 1 road. 7ate9 bar downstairs is also a famous and great hangout in kuala lumpur which serves delicious cocktails. for this price, it is a very good deal as it much cheaper than other luxury hotel but at a very good spot. Down the road about 3 minutes is Jln P.Ramlee also another great nightlife spot where it is very happening during the weekends. overall it was an enjoyable stay.

Reviewed June 22, 2010

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9.0
Exceptional
Nemia from Philippines
Family with teens
Stayed 5 nights in April 2015

Very convenient and comfortable hotel”

Space, accessibility and comfort

Our family is picky when it comes to choose a place to stay during vacation and Ascott kuala lumpur is one of the best hotel in KL!! It has all a traveller needs, location, space and comfort! Will definitely stay there again!!

Reviewed April 20, 2015

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10.0
Exceptional
Dennis from Singapore
Couple
Studio Premier
Stayed 1 night in February 2014

Simple Hotel Lobby with wonderful rooms”

Big and very nice room. Nice Enviroment. Location is good

It's a wonderful experience with Ascott Kuala Lumpur. The hotel staff was helpful and kind. The room provided was awesome. We love it. Looking forward to another experience with Ascott KL.

Reviewed February 19, 2014

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8.3
Excellent
Henik from Indonesia
Family with teens
Studio Premier
Stayed 2 nights in December 2012

The great hotel for family holiday”

hotel room

Ascott is very nice and comfortable hotel for family holiday, the room is very nice, the location is good because near from KLCC, the fisilities and they hotel staff is very nice also. I will stay at Ascott again whenever come to Kuala Lumpur again. Thanks for Acott KL, my childrens very happy to stay at your hotel.

Reviewed December 26, 2012

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9.0
Exceptional
Owen from Philippines
Family with teens
3 Bedroom Premier
Stayed 4 nights in October 2013

Very Satisfied”

Centrally located, 5 minute walk to Suria KLCC and Petronas Tower

My family and I were satisfied with our stay at Ascott Kuala Lumpur. There is always a room for improvement though. (Internet connection and friendlier staff in the Tujo restaurant)

Reviewed October 29, 2013

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