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ANSA Hotel is a modern, centrally located hotel in Kuala Lumpur, facing Pavilion KL shopping mall. With minimalist frosted glass-door bathrooms and eco-friendly practices, it offers a stylish and memorable stay for retail enthusiasts. Located in Bukit Bintang, Kuala Lumpur, ANSA Hotel offers easy access to popular shopping malls, vibrant nightlife, and international dining. Enjoy amenities like a gourmet restaurant, spa, fitness center, and concierge services. Modern rooms with AC, Wi-Fi, and luxurious toiletries. Select rooms offer captivating city views. Nearby landmarks include Pavilion Kuala Lumpur, Menara Kuala Lumpur, and Berjaya Times Square. Perfect choice for two travelers seeking a memorable stay in the bustling city. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of Kuala Lumpur
Check-in [24-hour]
Great Breakfast
Great View
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Contactless check-in/out
Shops
Laundry service
Safety deposit boxes
12 travelers have booked today.
Location rating score
Value for money | 8.2 |
Location rating | 9.5 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 17.8 km |
Does ANSA Hotel Kuala Lumpur offer laundry services?
Yes! ANSA Hotel Kuala Lumpur includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.
What steps does ANSA Hotel Kuala Lumpur take in terms of hygiene, safety, and cleanliness?
ANSA Hotel Kuala Lumpur fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with first aid kit, sterilizing equipment, staff trained in safety protocol, and body thermometer for further safety precautions and hygiene protocols.
How many floors does ANSA Hotel Kuala Lumpur have?
ANSA Hotel Kuala Lumpur has a total of 12 floors.
In which languages can ANSA Hotel Kuala Lumpur's staff members communicate?
ANSA Hotel Kuala Lumpur can speak in 6 languages and supports well-known languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What payment options are supported at ANSA Hotel Kuala Lumpur?
ANSA Hotel Kuala Lumpur accepts up to 6, with payment card selections consisting of Visa, UnionPay, American Express, and MasterCard.
What is the typical rating that verified Solo travelers' have given to ANSA Hotel Kuala Lumpur?
Past solo travelers that have stayed at this property have given ANSA Hotel Kuala Lumpur an average rating of 8.2. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Business travelers' have given to ANSA Hotel Kuala Lumpur?
Past business travelers that have stayed at this property have given ANSA Hotel Kuala Lumpur an average rating of 7.9. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Families with young children have given to ANSA Hotel Kuala Lumpur?
Verified families with young children that have stayed at this property have given ANSA Hotel Kuala Lumpur an average rating of 8.3. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
What well-known shopping destinations are nearby ANSA Hotel Kuala Lumpur?
Shopping options in ANSA Hotel Kuala Lumpur’s Bukit Bintang neighborhood features Sungei Wang Plaza, Pavilion Kuala Lumpur, and Berjaya Times Square.
What is the closest airport to ANSA Hotel Kuala Lumpur?
The nearest airport to ANSA Hotel Kuala Lumpur is Sultan Abdul Aziz Shah Airport, 18.0 km away.
ANSA Hotel Kuala Lumpur: A Luxurious Stay in the Heart of Kuala Lumpur
Welcome to ANSA Hotel Kuala Lumpur, a 4-star haven nestled in the vibrant heart of Kuala Lumpur, Malaysia. With its prime location, luxurious amenities, and impeccable service, ANSA Hotel Kuala Lumpur offers a truly unforgettable experience for both business and leisure travelers.
Upon arrival, guests are greeted by a warm and inviting atmosphere. Check-in begins at 03:00 PM, allowing ample time to settle in and explore the hotel's remarkable facilities. The hotel boasts 167 stylishly designed rooms, each offering a comfortable and contemporary sanctuary for guests to unwind after a long day of exploring the city.
ANSA Hotel Kuala Lumpur prides itself on providing a seamless and hassle-free stay for its guests. Check-out is until 12:00 PM, giving visitors plenty of time to enjoy a leisurely morning before bidding farewell to this remarkable hotel. For those with early flights, the hotel is conveniently located just 45 minutes away from the airport, ensuring a stress-free journey.
Unwind and Indulge in ANSA Hotel Kuala Lumpur's Entertainment Facilities
ANSA Hotel Kuala Lumpur offers an array of entertainment facilities that are designed to help guests unwind and indulge in a truly relaxing experience. Whether you're in the mood for some retail therapy, pampering yourself at a salon, or enjoying a rejuvenating massage, ANSA Hotel Kuala Lumpur has it all.
Step into the hotel's exclusive shops and discover a world of fashion, accessories, and souvenirs. From trendy boutiques to traditional Malaysian crafts, there's something for everyone. Indulge in a shopping spree and find the perfect memento to take home.
For those looking to enhance their beauty and well-being, ANSA Hotel Kuala Lumpur houses a luxurious salon. Experience top-notch services from professional stylists and beauticians who will leave you feeling refreshed and rejuvenated. Treat yourself to a stylish haircut, a pampering manicure, or a rejuvenating facial.
To truly unwind and relax, head to the hotel's massage center. Here, skilled therapists will transport you to a state of bliss with their expert techniques and soothing ambiance. Choose from a variety of massages, including traditional Malaysian techniques, to melt away any stress or tension.
ANSA Hotel Kuala Lumpur's entertainment facilities provide the perfect escape from the hustle and bustle of the city. Whether you're in the mood for shopping, pampering, or relaxation, this hotel has everything you need to make your stay truly memorable.
Enjoy a Round of Golf at ANSA Hotel Kuala Lumpur
ANSA Hotel Kuala Lumpur offers a unique and exciting experience for golf enthusiasts with its on-site golf course. Nestled in the heart of Kuala Lumpur, this hotel provides a convenient and luxurious stay for both business and leisure travelers. The golf course at ANSA Hotel Kuala Lumpur is meticulously designed to provide a challenging yet enjoyable game for players of all skill levels. Whether you are a seasoned golfer or a beginner looking to improve your swing, you will find the perfect setting to practice and play at this exceptional hotel.
Convenience Facilities at ANSA Hotel Kuala Lumpur
ANSA Hotel Kuala Lumpur offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, dry cleaning, and daily housekeeping, guests can enjoy the luxury of having their clothes cleaned and refreshed without any inconvenience. Additionally, the hotel provides luggage storage facilities, allowing guests to securely store their belongings and explore the city freely.
For added convenience, ANSA Hotel Kuala Lumpur offers express check-in/check-out services, ensuring a seamless and efficient arrival and departure process. The hotel also provides safety deposit boxes, giving guests peace of mind knowing their valuables are secure.
To cater to the needs of modern travelers, the hotel offers Wi-Fi in public areas and free Wi-Fi in all rooms, allowing guests to stay connected with friends, family, and work while on the go. For those who prefer to smoke, there is a designated smoking area available.
With its array of convenience facilities, ANSA Hotel Kuala Lumpur ensures that guests have a comfortable and enjoyable stay, whether they are traveling for business or leisure.
Convenient and Hassle-Free Transport Facilities at ANSA Hotel Kuala Lumpur
At ANSA Hotel Kuala Lumpur, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of transport facilities to ensure your stay with us is convenient and hassle-free.
For those looking to explore the vibrant city of Kuala Lumpur, our hotel provides a ticket service to help you book tours and attractions easily. Whether you want to visit the iconic Petronas Twin Towers, explore the bustling markets of Chinatown, or immerse yourself in the rich cultural heritage of Little India, our friendly staff will assist you in planning your itinerary.
For guests who prefer to drive, ANSA Hotel Kuala Lumpur offers valet parking and an onsite car park. Our self-parking option allows you to park your vehicle securely while you enjoy your stay. Please note that car park charges may apply.
If you prefer not to drive, our hotel also provides a car hire service, giving you the freedom to explore the city at your own pace. Additionally, we offer a convenient taxi service, ensuring you can easily get around Kuala Lumpur without any hassle.
Experience the utmost convenience and ease of travel during your stay at ANSA Hotel Kuala Lumpur. Our dedicated transport facilities will ensure that you have a stress-free and enjoyable stay in this vibrant city.
Modern Amenities and Comfortable Accommodations at ANSA Hotel Kuala Lumpur
ANSA Hotel Kuala Lumpur offers a range of modern amenities and comfortable accommodations to ensure a pleasant stay for guests. Each room is equipped with air conditioning, allowing guests to adjust the temperature to their liking for optimal comfort. Stay updated with the latest news by enjoying a complimentary daily newspaper delivered right to your doorstep.
For entertainment, guests can enjoy a selection of in-house movies on the television provided in each room. Whether you're in the mood for a thrilling action film or a heartwarming romantic comedy, there is something for everyone.
To help guests look their best, each room is equipped with a hairdryer, ensuring that you can easily style your hair before heading out for the day.
For refreshments, a well-stocked mini bar is available in each room, offering a variety of beverages and snacks for guests to enjoy at their convenience.
Stay connected with the world with the satellite/cable TV provided in each room, offering a wide range of channels for your viewing pleasure.
Additionally, each room is equipped with a refrigerator, perfect for storing drinks and snacks to enjoy during your stay.
With these excellent room facilities, ANSA Hotel Kuala Lumpur ensures that guests have everything they need for a comfortable and enjoyable stay.
Indulge in Culinary Delights at ANSA Hotel Kuala Lumpur
ANSA Hotel Kuala Lumpur offers a delightful array of dining facilities that are sure to satisfy even the most discerning palate. Start your day with a sumptuous breakfast buffet at the hotel's onsite restaurant, where you can feast on a variety of local and international dishes. For lunch and dinner, head to the stylish rooftop restaurant, which offers panoramic views of Kuala Lumpur's skyline. Here, you can savor a delectable selection of Asian and Western cuisines, expertly prepared by the talented chefs. Additionally, the hotel also boasts a cozy café, perfect for enjoying a cup of coffee or indulging in some freshly baked pastries. With its diverse dining options, ANSA Hotel Kuala Lumpur ensures that guests can enjoy a memorable culinary experience throughout their stay.
Luxurious and Spacious Rooms at ANSA Hotel Kuala Lumpur
Experience unparalleled comfort and elegance at ANSA Hotel Kuala Lumpur with its range of well-appointed rooms. Choose from a variety of room types to suit your preferences and needs. The ANSA Deluxe Room offers a generous space of 32 square meters, featuring either 2 Single Beds or 1 King Bed. For a more expansive stay, the ANSA Executive Room boasts 40 square meters of space and a comfortable King Bed. Indulge in the ultimate luxury with the ANSA Suite, offering a sprawling 70 square meters and a lavish King Bed. Enjoy a peaceful retreat in the ANSA Superior Room, which offers 25 square meters of space and a cozy Queen Bed. With options to accommodate different group sizes and sleeping arrangements, ANSA Hotel Kuala Lumpur ensures a delightful stay for all guests.
Booking your room at ANSA Hotel Kuala Lumpur through Agoda guarantees you the best prices and a hassle-free experience. Agoda offers competitive rates for ANSA Hotel Kuala Lumpur's rooms, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse and book your preferred room type at ANSA Hotel Kuala Lumpur with just a few clicks. Say goodbye to the stress of searching for the best deals and enjoy a seamless booking experience with Agoda.
Discover the Vibrant Energy of Bukit Bintang
Bukit Bintang, located in the heart of Kuala Lumpur, Malaysia, is a bustling and vibrant district that offers an exciting blend of entertainment, shopping, and dining experiences. Known as the city's premier shopping and entertainment hub, Bukit Bintang is a must-visit destination for both locals and tourists alike.
One of the highlights of Bukit Bintang is its world-class shopping malls. From luxury brands to local boutiques, you'll find a wide range of retail options to satisfy your shopping cravings. Pavilion Kuala Lumpur, one of the most iconic malls in the area, is a shopper's paradise with its impressive selection of international and local fashion brands. For a taste of local culture, head to Jalan Alor, a bustling street filled with hawker stalls offering mouthwatering Malaysian delicacies.
In addition to its shopping scene, Bukit Bintang is also home to a vibrant nightlife. The area comes alive after dark with its numerous bars, clubs, and live music venues. Whether you're in the mood for a casual drink with friends or a night of dancing, you'll find plenty of options to suit your preferences. The vibrant energy of Bukit Bintang is infectious, making it a popular choice for those seeking an unforgettable night out.
With its central location, staying at ANSA Hotel Kuala Lumpur puts you right in the heart of all the action. From the hotel, you'll have easy access to the vibrant streets of Bukit Bintang, allowing you to explore and immerse yourself in the exciting atmosphere of this dynamic district. Whether you're a shopaholic, a food lover, or a nightlife enthusiast, Bukit Bintang has something for everyone, and ANSA Hotel Kuala Lumpur is the perfect base for your urban adventure.
Convenient Transport Options to ANSA Hotel Kuala Lumpur from Nearby Airports
ANSA Hotel Kuala Lumpur, nestled in the heart of Bukit Bintang, offers a seamless travel experience with its convenient location and excellent transport connectivity. Whether you are arriving at Kuala Lumpur International Airport (KLIA) or Sultan Abdul Aziz Shah Airport (also known as Subang Airport), getting to ANSA Hotel Kuala Lumpur is a breeze.
If you are landing at KLIA, the most popular option to reach ANSA Hotel Kuala Lumpur is by taking the KLIA Ekspres train. This high-speed train offers quick and comfortable transportation from the airport to KL Sentral, the city's transportation hub. From KL Sentral, you can easily hop on the monorail or take a short taxi ride to Bukit Bintang, where ANSA Hotel Kuala Lumpur is located. Alternatively, you can also book a private airport transfer for a hassle-free journey directly to the hotel.
For those arriving at Sultan Abdul Aziz Shah Airport, the most convenient way to reach ANSA Hotel Kuala Lumpur is by taxi or ride-sharing services. The airport is located closer to the city center, making the journey to Bukit Bintang relatively shorter. The taxi ride offers a scenic view of the city as you make your way to the hotel, and it is a great option if you have a lot of luggage or prefer a more private mode of transportation.
Regardless of the airport you arrive at, ANSA Hotel Kuala Lumpur is easily accessible and well-connected to the city's transportation network. With its prime location in Bukit Bintang, you will be just steps away from vibrant shopping malls, renowned dining establishments, and exciting entertainment venues, making it the perfect base for your Kuala Lumpur adventure.
Explore the Vibrant Surroundings of ANSA Hotel Kuala Lumpur
ANSA Hotel Kuala Lumpur is perfectly situated amidst a plethora of exciting landmarks and attractions, ensuring that guests have an unforgettable stay. Just a stone's throw away from the hotel is Jalan Alor, a bustling street renowned for its vibrant night market and mouthwatering street food. Indulge in a gastronomic adventure as you sample a variety of local delicacies and immerse yourself in the lively atmosphere.
For thrill-seekers, the Berjaya Time Square Theme Park is a must-visit attraction located nearby. This expansive indoor theme park offers a wide range of exhilarating rides and entertainment options for visitors of all ages. From thrilling roller coasters to interactive games, there's something for everyone to enjoy.
If you're in the mood for shopping, Bintang Walk is just a short stroll away from the hotel. This bustling shopping district is home to a myriad of retail outlets, luxury boutiques, and trendy cafes. Explore the vibrant street, soak in the energetic ambiance, and indulge in some retail therapy. After a day of exploration, head to the Museum of Illusions, where you can immerse yourself in mind-bending exhibits and optical illusions that will leave you amazed and entertained. These are just a few of the many exciting landmarks and attractions that surround ANSA Hotel Kuala Lumpur, ensuring that your stay is filled with unforgettable experiences.
Convenient Public Transport Stations near ANSA Hotel Kuala Lumpur
ANSA Hotel Kuala Lumpur is conveniently located near several public transport stations, making it easy for guests to explore the vibrant city of Kuala Lumpur. Imbi Monorail Station is just a short walk away from the hotel, providing quick and convenient access to popular attractions such as the Petronas Twin Towers and Bukit Bintang shopping district.
For those looking to explore the city by bus, Pasar Rakyat Bus Terminal is also within close proximity to the hotel. This terminal offers various bus routes that connect to different parts of Kuala Lumpur, making it a convenient option for guests who prefer to travel by bus.
Hang Tuah is another nearby public transport station that provides access to both the MRT and monorail lines. This makes it easy for guests to reach popular destinations such as Muzium Negara, Tun Razak Exchange, and Bukit Bintang. With the MR4 Hang Tuah station and Bukit Bintang MRT Station also nearby, guests have plenty of options to explore the city with ease.
Whether you prefer to travel by monorail, bus, or MRT, ANSA Hotel Kuala Lumpur's strategic location ensures that you have convenient access to the city's extensive public transport network. With these transport options at your doorstep, you can easily navigate Kuala Lumpur and discover its many attractions and hidden gems.
A Culinary Adventure Awaits
ANSA Hotel Kuala Lumpur is surrounded by an array of fantastic dining options that will tantalize your taste buds. Just a stone's throw away, you'll find THE TOKYO RESTAURANT, where you can indulge in authentic Japanese cuisine prepared with the finest ingredients. For coffee lovers, Vcr is the place to be, offering a cozy ambiance and a selection of specialty coffees. If you're craving Malaysian flavors, head over to Serai Pavilion KL or Bijan Bar & Restaurant, both known for their delectable local dishes. For a taste of Middle Eastern cuisine, Halab Gate Shawarma and Tarbush Restaurant are the go-to spots. If you're in the mood for some local street food, Lot 10 Hutong Food Court is a must-visit, offering a wide variety of delicious hawker fare. For a lively night out, Havana Bar & Grill is the perfect spot to enjoy live music and mouth-watering grilled specialties. And if you're in the mood for a juicy burger, Burger on 16 is the place to be. With such a diverse range of dining options, ANSA Hotel Kuala Lumpur ensures that every culinary desire is catered to.
Shop 'til you drop in Kuala Lumpur
ANSA Hotel Kuala Lumpur is surrounded by an array of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you will find Lot 10 Mall, a premier shopping destination known for its luxury boutiques and international brands. For those looking for unique and exquisite jewelry pieces, Kelvin Gems is a must-visit, offering a stunning collection of gemstones and fine jewelry. Art enthusiasts will be delighted to explore Art Seni, a gallery that showcases contemporary Malaysian art. Fashionistas will be in heaven at Fahrenheit 88 Shopping Mall, where they can browse through a wide selection of trendy fashion stores. Escentials is a haven for beauty enthusiasts, offering a curated collection of luxury fragrances and skincare products. Ayurvedium is the perfect spot for those seeking holistic wellness products and services. Jadi Batek Gallery is a treasure trove for lovers of traditional Malaysian batik, showcasing beautiful handcrafted pieces. Craft Complex (Kompleks Budaya Kraf) is a cultural hub where visitors can witness traditional Malaysian crafts being made by skilled artisans. With so many shopping landmarks in close proximity, ANSA Hotel Kuala Lumpur is the perfect base for a shopping spree in Kuala Lumpur.
Unbeatable Value: Experience Luxury at ANSA Hotel Kuala Lumpur at an Affordable Price
When it comes to finding a luxurious yet affordable accommodation in Kuala Lumpur, look no further than ANSA Hotel Kuala Lumpur. With an average room price of just $89, ANSA Hotel offers unbeatable value for discerning travelers seeking a memorable stay in the heart of the city.
Compared to the average price of a hotel room in Kuala Lumpur, which stands at $58, ANSA Hotel Kuala Lumpur goes above and beyond to provide guests with a truly exceptional experience without breaking the bank. From the moment you step into the stylish lobby, you'll be greeted by a warm and inviting atmosphere that sets the tone for a remarkable stay.
With its prime location on Bukit Bintang, ANSA Hotel Kuala Lumpur puts you right in the center of all the action. Whether you're exploring the vibrant shopping districts, indulging in local culinary delights, or immersing yourself in the rich culture and history of Kuala Lumpur, everything is just steps away.
Each elegantly appointed room at ANSA Hotel Kuala Lumpur is thoughtfully designed to ensure your utmost comfort and relaxation. From plush bedding to modern amenities, every detail has been carefully curated to exceed your expectations.
Don't miss out on the opportunity to experience luxury at an affordable price. Book your stay at ANSA Hotel Kuala Lumpur today and discover why it's the preferred choice for savvy travelers seeking the perfect blend of comfort, convenience, and value in Kuala Lumpur.
Friendly Staff, Clean Rooms, and Excellent Location
ANSA Hotel Kuala Lumpur has received rave reviews from its satisfied guests. The staff is known for their friendliness and helpfulness, ensuring that guests feel welcome and well taken care of throughout their stay. The rooms are consistently praised for their cleanliness, providing a comfortable and hygienic environment for guests to relax in. Additionally, the hotel boasts an excellent location, making it convenient for guests to explore the vibrant city of Kuala Lumpur. With its friendly staff, clean rooms, and excellent location, ANSA Hotel Kuala Lumpur is a top choice for travelers visiting Malaysia.
A Memorable Stay at ANSA Hotel Kuala Lumpur
ANSA Hotel Kuala Lumpur is a highly-rated hotel that consistently receives positive customer reviews. With an overall rating of 8.2, it is clear that guests have had an exceptional experience during their stay. One of the standout aspects of this hotel is its excellent value for money, with a rating of 8.1. Guests appreciate the affordable rates without compromising on the quality of service and amenities provided.
When it comes to facilities, ANSA Hotel Kuala Lumpur scores a commendable 7.6. While it may not have an extensive range of facilities, guests are satisfied with the ones available. The hotel focuses on providing essential amenities that cater to the needs of both business and leisure travelers. From a well-equipped fitness center to a cozy lounge area, guests have everything they need for a comfortable and enjoyable stay.
Another highlight of ANSA Hotel Kuala Lumpur is its prime location, which receives an outstanding rating of 9.4. Situated in the heart of Kuala Lumpur, guests have easy access to popular attractions, shopping malls, and a variety of dining options. Whether guests are exploring the vibrant city or attending business meetings, the hotel's central location ensures convenience and saves valuable time.
Very good7.7
Facilities
Exceptional9.5
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Show reviews that mention
20 meters to public transportation
Located in heart of Kuala Lumpur
Currency exchange
Free Wi-Fi in all rooms!
Great location”
Great service, attentive and helpful staff throughout the stay. Clean room and located in the heart of shopping district, right next to Lot 10 mall. Woke up and had breakfast at the food court below, which also has Chinese, Japanese, and steak restaurants, as well as a convenience store. Overall, great value for the price and location. Will definitely come back again.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sales & Marketing
In the heart of Bukit Bintang KL”
1st time to M'sia? Stay here. In the heart of Bukit Bintang, so easy to stroll everywhere. Especially the in famous Bukit Bintang crossing. They don't have food options at the premises, but hey just go down and you will found much much more options to your likes. Didn't have time to try their facilities, but there is 1 museum of illusion that also favourite by many. Didn't go there either (too bad), since we are overwhelmed by the surrounding atmosphere. Their service was the cherry on top of our stay there. It was excellent. The rooms quite clean and seems newly renovated. The only issue for me, they need to attend for the SDB on the room and fixed it. But the coffee machine inside the room, was broken I guess and didn't have time to ask for help. But, choosing to stay here was a gambling at first, but we did hit the jackpot.
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sales & Marketing
Excellent Service”
The hotel is clean and the staff are excellent. I am very impressed with the service level. We were immediately welcomed with a warm smile and help rendered by the staff at the entrance right from we alighted our car. The counter staff were also very friendly. On the check out day, we left our mobile phone charger in the room, we had returned the card keys to the staff. We were at the lobby waiting to travel to next destination and was about to leave the hotel, the staff at the reception ran towards us and informed us that the cleaning staff had found a mobile charger in the room. We were so grateful for the extra miles from both the cleaning staff and the receptionist. Excellent customer service rendered.
Dear Guest, Warmest Greetings from Ansa Hotel Kuala Lumpur. Thank you for choosing Ansa Hotel Kuala Lumpur & it was a pleasure to have you as our guest. We are delighted to know that overall, you had a pleasant stay. We look forward to welcoming you back for another enjoyable stay. Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
Really good experience”
First time staying at this hotel and I really love it. Had an excellent experience staying here. The most outstanding is definitely the customer service here. From the checking in to checking out journey was seamless and smooth. Staff welcome us with a smile and warmth hospitality. Everyone is nice and friendly. Reception staff are well verse in English eventhough we could have spoken in Malay. Very professional. Location is superb and convenient. Right at the centre of bukit bintang with malls, restaurants, convenient stores, public transportations all at our fingertips. Will definitely return here again without a doubt. Highly recommended!
Dear Guest, Warmest Greetings from Ansa Hotel Kuala Lumpur. Thank you for choosing Ansa Hotel Kuala Lumpur & it was a pleasure to have you as our guest. We are delighted to know that overall, you had a pleasant stay. We look forward to welcoming you back for another enjoyable stay. Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
Nice clean room near Pavillon Mall”
The hotel was near Pavillon Mall and is very near to bus and train stations. There’s a 7-eleven and an ATM nearby. Our room was on the 6th floor so although near a busy road, noise was very minimal. Bed, pillows and duvet were comfortable. Shower and toilet are separate, and they have a bidet spray. The major downside of the room was the lack of electric outlets near the bed, and the ones they had on the room were not multi-plug sockets so you do have to bring an adaptor. It was also inconvenient that the sink and faucet were outside the bathroom so sometimes we’ll get water splashed over our things on the counter.
Dear Guest, Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate both your positive comments and your suggestions for improvement. Feedback like yours helps us to continually improve our services and guest experience. We’re glad to hear that you enjoyed your stay. However, we regret that we didn’t fully meet your expectations regarding on certain areas. We will certainly take your comments into consideration as we work to enhance our offerings. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur