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baserat på 1736 omdömen
  • Renlighet 8,2
  • Faciliteter 7,7
  • Läge 8,7
  • Bekvämligheter på rummet 8,3
  • Personal 8,6
  • Valuta för pengarna 8,5
  • Mat/Middag 7,6
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Kevin från Nya Zeeland
Ensamresenär
Superior-rum
Bodde en natt i september 2014
Great hotel. Great location
The staff were so friendly ,honest and helpful the room was clean and very tidy. Air con. Fridge , nice hot shower. No stairs to climb. Wi. Very fast.in every room.
I would stay here again. It's in best part of old Hanoi ,easy walking distance to the lake and all the shopping including bars. . It a safe area for anyone wishing to travel to Hanoi.
Recenserad 12 september 2014

Norman från Australien
Par
Deluxerum
Bodde i 2 nätter i augusti 2014
Hanoi Central
Staff were friendly and helpful. Great location in Hanoi, walking distance to many places of interest. We felt safe and had fun.
We enjoyed our stay. The hotel staff organised the tours we wanted quickly and efficently. We were able to leave excess baggage at the hotel for a few days safely. It was comforting to have a couple of 24/7 contact phone numbers if anything went wrong anywhere. (It didn't)Fun place fun people.
Recenserad 11 september 2014

Go från Sydkorea
Affärsresenär
Familj Deluxe med stadsutsikt (4 vuxna)
Bodde en natt i februari 2014
Excellent hotel with lovely staff
Best location, friendly staff and good breakfast
The staff are really welcoming, helpful and efficient. The hotel and facilities are spotless with very spacious and comfortable rooms. The overall experience is one you would normally expect from a hotel with much more expensive rates. Thank you to all there for a lovely stay! Could not expect more from a 3.5 star hotel and highly recommend Thaison palace hotel
Recenserad 11 september 2014

Julie från Storbritannien
Familj med äldre barn
Superior-rum
Bodde en natt i augusti 2014
The best hotel stay in our 6 weeks of travelling
The lovely staff especially Joe, how welcome everyone makes you feel and the excellent customer service they provide
We had the most amazing time at the Thaison Palace Hotel, Joe was so charming and so very helpful and went out of his way to make sure we we enjoyed our stay; we haven't experienced customer service like this anywhere else in all our travels and we would most definitely stay there again if we went back to Hanoi. Can't recommend it enough!
Recenserad 11 september 2014

yukiyoshi från Japan
Grupp
Svit med utsikt över staden
Bodde en natt i augusti 2014
smile and hospitality
Convenience, clean room and smile
All hotel persons are really nice. They smiled and made us happy. They spoke joke always. We are pleased.
Recenserad 10 september 2014

guo från Singapore
Par
Superior-rum
Bodde i 2 nätter i december 2013
great location, friendly staff
staff, location, breakfast!
i love the breakfast, it was asian style, simple and tasty. The attendant at the hotel counter tried to sell us some tour packages, but when we politely decline, he did not show us any attitude. Helpful hotel staffs!
Recenserad 07 september 2014

Leong från Singapore
Ensamresenär
Superior-rum
Bodde i 2 nätter i augusti 2013
budget value hotel
value, location, staff
reasonable stay, not very comfy as the room as compact, and not very clean. Surprised that there was a desktop computer in my room. Luckily the staff understand simple English..however not every staff on duty is friendly
Recenserad 06 september 2014

Cole från Nya Zeeland
Ensamresenär
Deluxerum
Bodde en natt i september 2014
Fantastic
Customer service
Best service I've had at a hotel
Recenserad 05 september 2014

Barbara från Frankrike
Par
Familj Deluxe med stadsutsikt (4 vuxna)
Bodde i 2 nätter i februari 2014
Best hotel and cheapest price
room, staff, location, coffee and breakfast were the best
So cheap hotel and excellent quality. Room was very clean and large. Very good location was well. Everything was excellent and much exceeded our expectation. Thank you Joe, Kenny, Ana and Richie you are superb!
Recenserad 02 september 2014

maritess från Filippinerna
Grupp
Superior-rum
Bodde en natt i augusti 2014
Best staff! Clean hotel and rooms. Good breakfast.
Best staff! Good location and good breakfast!
Hotel staff were very helpfull and accomodating. They speak fluent english and gives advise on places to go to. They have good breakfast. Rooms are very clean with good wifi.
Recenserad 01 september 2014


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