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baserat på 762 omdömen
  • Hotellets Skick/Renlighet 8,0
  • Faciliteter 8,0
  • Läge 8,6
  • Bekvämligheter på rummet 8,1
  • Personal 8,2
  • Valuta för pengarna 8,1
  • Mat/Middag 6,8

7,3 Gordon C.
United Kingdom
12 april 2013
Beautiful staff - rubbish room
staff, staff and staff
This was our second night after a trip to Ha Long. When we arrived at check in we were told our room was not available so they would upgrade us for free to a hotel down the road? In fairness the hotel staff carried our bags and showed us the way. The room however was a huge disappointment. Tired and old = actually quite a bad downgrade. Again, no balcony. This time a window that opened on to a wall. The reason we didn't complain is because we were tired and because the staff are so wonderful. Again, just book the cheapest room if staying to avoid being disapointed.

9 Gordon C.
United Kingdom
12 april 2013
Beautiful staff
staff, location and staff
This was the first of 2 separate nights. The room on this night was excellent but not what we paid for. We booked a balcony room and got a little window instead. After speaking to other travelers this is quite a common thing - so tip is to just book the cheapest room cus that is what you will get.

6,7 James D.
United Kingdom
02 april 2013
The hotel was very centrally located
Location and the upgrade we received
We were very disappointed to find that when we arrived the didnt have any rooms for us. We booked 2 x Superior City view double rooms for 2 nights. They moved us to another hotel in the same street and although it was okay it certainly wasn't 4 star. The Gia Bao moved us back the next day and upgraded us to large rooms, but as we were only in Hanoi for 2 days it would have been nice to have been in the same hotel for both nights. The staff were more concerned about selling us trips than sorting out the issues.

7,3 Abu B.
Malaysia
30 mars 2013
Comfortable, easy access to shopping and dining.
Friendly, clean, large room

7 Drake D.
Canada
04 april 2013
Great location in Old Quarter
Location, clean, internet
If you are looking to stay in the Old Quarter, this is a great hotel! Comfortable and clean and an easy walk to a great many attractions, shopping, restaurants, including the Ly Club. We stayed 3 nights and while we were in this hotel we really didn't need to take a taxi. Very close to Hoan Kiem Lake. It was very quiet in the rooms, especially considering the location. We had three people in our room, with an extra cot, so it was a bit tight, space-wise, but the room was otherwise very comfortable. Good breakfast.

8,7 Sylvain B.
Canada
07 maj 2013
Very nice and quiet hotel 2min walk from Hoan Kiem
Location, cleanliness, nice staff
The stay was very comfortable. I recommend the shuttle from and to the airport.

10 FRANCESSCA Y.
Malaysia
11 april 2013
It was an awesome night we've spent. Friendly.
Large Room, near to town, accessible to major attractions
Hotel servant speak fluent english where introducing Ha Long Bay package full of patience. We are glad to have their service. They are professional and friendly in assisting us during our stay.

10 FRANCESSCA Y.
Malaysia
11 april 2013
Hotel servants are friendly and helpful.
They willing to upgrade us to bigger room when there is vacant hotel room. I would feel to go back to stay. With newly renovated room, it's amazing to stay for further.

4,7 michel O.
Canada
30 mars 2013
Just a budget hotel
Location and staff
Location was the best for this hotel and the others were just normal and nothing special. Room was small and window was not opening and lack of fresh air.

7 Amy A.
Australia
09 januari 2014
It was ok, but not spectacular
Close to the lake, comfy bed, lovely room decor
- We stayed here for 3 nights before going to Halong Bay and then spent our final 2 nights in Hanoi at Art Trendy. We preferred the second location for food and general atmosphere. - The service was ok, but nothing spectacular. - The breakfast was ok, but nothing to rave about. - The bed was comfy and the room had lovely decor.