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2015
Utmärkt 8,5
baserat på 6006 omdömen

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Utmärkt



baserat på 6006 omdömen
  • Hotellets Skick/Renlighet 8,7
  • Faciliteter 7,9
  • Läge 9,0
  • Bekvämligheter på rummet 8,5
  • Personal 8,6
  • Valuta för pengarna 8,5
  • Mat/Middag 7,6
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Bradford R.
USA
15 augusti 2016
Run of the mill
good location, clean enough, but nothing special beyond that.

may M.
Filippinerna
15 augusti 2016
Very nice hotel
I love the place... Breakfast buffet is excellent

Tsuyoshi O.
Japan
14 augusti 2016
good location and reasonable price near nice restaurants
Great hotel near Ayala, most active city in Cebu, nice restaurants and swimming pool for family. We really enjoy breakfast food at the hotel!

Catherine R.
Filippinerna
14 augusti 2016
good location
Pros: -Very good location. Ayala mall is just across the street. -Good buffet spread & they change menu everyday -Comfortable bed Cons: -Staff are not well trained. Lousy customer service. It's rare you see the staff smile or greet you. - The reception made a mistake in my booking. I booked 6 rooms inclusive of breakfast. I specifically indicated the number of persons in the room & the type of bed. But when i checked in she claims some rooms are only with 1 breakfast. I ask her to check again only then she was able to get it right. They were able to provide us with only 2 twin bed instead of 5. She said they are fully book. I think they give priority to their corporate clients. When we had our breakfast they screwed up again. They tried to charge me for the breakfast because my room was only for 1 adult. Which is not true. It turned out they made a mistake again and interchange our room with one of our companion whom i booked for single occupancy only. I requested to speak to the manager to ensure they dont make the same mistake & not to mistakenly charge any of my guest. It took a long time for the manager to show up. I have go back to follow up my request. The staff at the buffet reception was frowning at me the whole time.

Catherine R.
Filippinerna
14 augusti 2016
Good location
Pros: -Very good location. Ayala mall is just across the street. -Good buffet spread & they change menu everyday -Comfortable bed Cons: -Staff are not well trained. Lousy customer service. It's rare you see the staff smile or greet you. - The reception made a mistake in my booking. I booked 6 rooms inclusive of breakfast. I specifically indicated the number of persons in the room & the type of bed. But when i checked in she claims some rooms are only with 1 breakfast. I ask her to check again only then she was able to get it right. They were able to provide us with only 2 twin bed instead of 5. She said they are fully book. I think they give priority to their corporate clients. When we had our breakfast they screwed up again. They tried to charge me for the breakfast because my room was only for 1 adult. Which is not true. It turned out they made a mistake again and interchange our room with one of our companion whom i booked for single occupancy only. I requested to speak to the manager to ensure they dont make the same mistake & not to mistakenly charge any of my guest. It took a long time for the manager to show up. I have go back to follow up my request. The staff at the buffet reception was frowning at me the whole time.

Kiel B.
Australien
14 augusti 2016
Great hotel
Fantastic hotel,best stay I have had in Cebu

eliezer T.
Filippinerna
12 augusti 2016
Wonderful hotel
The hotel is in the heart of of business in cebu, ayala mall near by.

Karl T.
Filippinerna
10 augusti 2016
Good hotel
Its a nice hotel value for money and service is great. Its near Ayala Mall so its convient too.

janelle R.
Filippinerna
09 augusti 2016
stay in Quest Hotel
room was spacious, clean facilities, staff were friendly

Keith B.
Storbritannien
09 augusti 2016
Location
Ideal location to Ayala plenty of restaurants nearby