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baserat på 335 omdömen
  • Hotellets Skick/Renlighet 5,2
  • Faciliteter 5,0
  • Läge 7,8
  • Bekvämligheter på rummet 6,1
  • Personal 5,8
  • Valuta för pengarna 5,9
  • Mat/Middag 5,8
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Steven S. från Brunei
Reste med partner
Bodde i 5 nätter i januari 2016
The aircondition is not cold.
The whole hotel air condition is not cool, what more for the rooms. The toilet look very old and in poor stage. The breakfast is simple not much choices. I book for 5 night stay and I only manage to stay 1 night only. The 4 night I book another hotel to stay.
Recenserad 21 januari 2016

Ika P. från Indonesien
Affärsresenär
Bodde en natt i januari 2016
BAD SERVICE
The location near Train Station
I made the reservation for my colleague at this hotel because he will catch morning Train, finally he check out on 21.30 at the same day he check in because the Air conditioner (AC) on the room not working. It's Surabaya, the weather is really hot, he can't go to sleep without the AC. The hotel staff try to fix it but no improvement, the front desk said there no other room available to change and they didn't do anything about it. At least suggest or offer other hotel near them, but NO they didn't do it. It's a bad service, finally my colleague move to other hotel in front of this hotel.
Recenserad 18 januari 2016

alfrino A. från Indonesien
Affärsresenär
Bodde en natt i december 2015
OK
OK, OK, OK
OK
Recenserad 29 december 2015

kriskuarto T. från Indonesien
Affärsresenär
Bodde en natt i december 2015
Location
Location location location
It was okay
Recenserad 24 december 2015

endang W. från Indonesien
Affärsresenär
Bodde en natt i december 2015
Need renovation on room
Good location n Large room
Recenserad 23 december 2015

sri S. från Indonesien
Familj med småbarn
Bodde en natt i december 2015
seems because properties and premises old ones and
i like the interior it's comfortable
the only things i dont like its premises they have to changes especially bed its so smelly and also looks like they don't changes
Recenserad 20 december 2015

redi W. från Indonesien
Familj med småbarn
Bodde en natt i december 2015
Good value. Very close with train station
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Recenserad 06 december 2015

simon E. från Storbritannien
Reste med partner
Bodde i 5 nätter i november 2015
Nice week in Surabaya
Location, location, location.
Hotel was a great base for out visit to Surabaya. Room and staff were fine; a bit disappointed with the breakfast buffet and on the last couple of days we ate outside the hotel in the morning. Very good value for money
Recenserad 26 november 2015

Bagus W. från Indonesien
Affärsresenär
Bodde i 14 nätter i november 2015
located in strategic place, poor maintenance
Located in the strategic place
Bad Plumbing, not clean
Recenserad 26 november 2015

agus H. från Indonesien
Affärsresenär
Bodde en natt i november 2015
The hotel's condition was like a bit abandoned.
Food service, hotel's lobby & dining room
I feel a bit creepy, because so many things in the hotel's rooms are not in a good condition. So many plague on the bathroom walls. The curtain at bathroom is not long enough to block the water in order to make the floor dry. Also you need to do something to decrease the sound level of the trains. It's really noisy and bothering. I cannot sleep because of it.
Recenserad 24 november 2015