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Utmärkt 8,2
baserat på 3471 omdömen

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Utmärkt



baserat på 3471 omdömen
  • Hotellets Skick/Renlighet 8,7
  • Faciliteter 8,2
  • Läge 8,6
  • Bekvämligheter på rummet 8,4
  • Personal 8,3
  • Valuta för pengarna 7,7
  • Mat/Middag 7,5

wisnu W.
Indonesien
26 juli 2016
Good Place to Stay
Very close to Ngong Ping 360, but no free wifi and movies channel

Kok C.
Singapore
25 juli 2016
Average
Near to airport with free shuttle transport. Cleanliness average and toilet bowl was chocked.

Kelly M.
USA
23 juli 2016
Dirty and Disappointing
Checked in on a HKG overnight layover and thought Novotel was a safe bet. To my surprise the room was very dirty. My covers had a big blood stain which I'm not sure how they missed it. That's just disgusting and very unsanitary. The toiletries were placed in a white plastic dispenser that was covered in dust and the dispenser alone looked as if it was never cleaned since grand opening. I have long hair but I found short hair in the tub and bathroom upon my arrival. This place is in a good location with the outlets but other than that, check in and check out staff were not friendly and had a short attitude when I called to complain. Just not a well kept property, esp if you're looking for something clean. I could have easily gone to Marriott HKG for the same room rate. They pale in comparison to the Marriott staff at HKG and property cleanliness. I don't plan on returning to Novotel city gate again.

Arnan B.
Thailand
21 juli 2016
Disappointed
We stayed in this hotel several years ago with very pleasure. But this time was disappointed. The room is old not well maintain, air-con is noisy during the night, staff is below standard.

Christopher M.
Storbritannien
20 juli 2016
Great if you need to stay near the airport
The room was very nice and modern, quite OK space for HK, and had a nice view. The location is close to the airport with a free shuttle, and it's walking distance to the Ngong Ping cable car station. It was perfect for my one day layover.

SUEN C.
Hongkong
19 juli 2016
nice
very convenience

Roselyn D.
Filippinerna
12 juli 2016
excellent service
accommodating staff clean room nice view free shuttle from airport

Elvira A.
Filippinerna
12 juli 2016
Excellent weekend
My husband and I were on a shopping trip, and we didn't have to go anywhere else except at Citygate outlets. We thoroughly enjoyed our stay at Novotel where the accommodations were excellent and the food was great. We stay at the same hotel every time we're in HKG and we've never been disappointed.

Antony L.
Australien
11 juli 2016
High class hotel in handy location
Usual excellence that you expect from Novotel -great transit stop near international airport

Anton J.
Indonesien
09 juli 2016
Great location with superb service
It was another great experience staying in this hotel